81_FR_50630 81 FR 50483 - Agency Information Collection Activities: Submission for OMB Review; Comment Request

81 FR 50483 - Agency Information Collection Activities: Submission for OMB Review; Comment Request

BUREAU OF CONSUMER FINANCIAL PROTECTION

Federal Register Volume 81, Issue 147 (August 1, 2016)

Page Range50483-50484
FR Document2016-18064

In accordance with the Paperwork Reduction Act of 1995 (PRA), the Bureau of Consumer Financial Protection (Bureau) is requesting to renew the Office of Management and Budget (OMB) approval for an existing information collection titled, ``Evaluation of Financial Empowerment Training Program.''

Federal Register, Volume 81 Issue 147 (Monday, August 1, 2016)
[Federal Register Volume 81, Number 147 (Monday, August 1, 2016)]
[Notices]
[Pages 50483-50484]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-18064]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No.: CFPB-2016-0040]


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Bureau of Consumer Financial Protection (Bureau) is requesting to 
renew the Office of Management and Budget (OMB) approval for an 
existing information collection titled, ``Evaluation of Financial 
Empowerment Training Program.''

DATES: Written comments are encouraged and must be received on or 
before August 31, 2016 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     OMB: Office of Management and Budget, New Executive Office 
Building, Room 10235, Washington, DC 20503 or fax to (202) 395-5806. 
Mailed or faxed comments to OMB should be to the attention of the OMB 
Desk Officer for the Bureau of Consumer Financial Protection.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or Social Security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at www.reginfo.gov 
(this link becomes active on the day following publication of this 
notice). Select ``Information Collection Review,'' under ``Currently 
under review, use the dropdown menu ``Select Agency'' and select 
``Consumer Financial Protection Bureau'' (recent submissions to OMB 
will be at the top of the list). The same documentation is also 
available at http://www.regulations.gov. Requests for additional 
information should be directed to the Consumer Financial Protection 
Bureau, (Attention: PRA Office), 1700 G Street NW., Washington, DC 
20552, (202) 435-9575, or email: [email protected]. Please do not 
submit comments to this email box.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Evaluation of Financial Empowerment Training 
Program.
    OMB Control Number: 3170-XXXX (Formerly, 3170-0038).
    Type of Review: Extension with change of a currently approved 
collection.
    Affected Public: Government social services entities, and not-for-
profit institutions.
    Estimated Number of Respondents: 15,750.
    Estimated Total Annual Burden Hours: 10,338.
    Abstract: The Bureau's Office of Financial Empowerment 
(Empowerment) is responsible for developing strategies to improve the 
financial capability of low-income and economically vulnerable 
consumers, such as consumers who are unbanked or underbanked, those 
with thin or no credit file, and households with limited savings. To 
address the needs of these consumers, Empowerment has developed the 
Your Money, Your Goals toolkit and training program. These resources 
equip frontline staff and volunteers in a range of organizations to 
provide relevant and effective information, tools, and technical 
assistance designed to improve the financial outcomes and capability of 
these vulnerable consumers. The Bureau seeks to renew approval of the 
information collection plan (ICP) to collect qualitative data related 
to evaluating the effectiveness of this toolkit, collateral materials, 
and training program. The proposed collections will focus on 
evaluating: (1) Your Money, Your Goals training practices, toolkit, and 
collateral materials in enhancing the ability of frontline staff and 
volunteers to inform and educate low-

[[Page 50484]]

income consumers about managing their finances; (2) and to assess the 
scope of workshop participants' use of the resources with the people 
they serve. The Bureau expects to collect qualitative data through 
paper-based and web-based surveys.
    Request for Comments: The Bureau issued a 60-day Federal Register 
notice on May 16, 2016 (81 FR 30256). This request is to obtain 
approval to renew the OMB approval for the forms approved under OMB 
control number 3170-0038. However, since the Bureau is converting this 
OMB approval from a generic PRA approval to a standard PRA approval, 
OMB has requested that the Bureau obtain a new OMB control number for 
these forms. Upon OMB approval of this request, OMB No. 3170-0038 will 
be discontinued. Comments were solicited and continue to be invited on: 
(a) Whether the collection of information is necessary for the proper 
performance of the functions of the Bureau, including whether the 
information will have practical utility; (b) The accuracy of the 
Bureau's estimate of the burden of the collection of information, 
including the validity of the methods and the assumptions used; (c) 
Ways to enhance the quality, utility, and clarity of the information to 
be collected; and (d) Ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology. 
Comments submitted in response to this notice will be summarized and/or 
included in the request for OMB approval. All comments will become a 
matter of public record.

    Dated: July 26, 2016.
Darrin A. King,
Paperwork Reduction Act Officer, Bureau of Consumer Financial 
Protection.
[FR Doc. 2016-18064 Filed 7-29-16; 8:45 am]
BILLING CODE 4810-AM-P



                                                                               Federal Register / Vol. 81, No. 147 / Monday, August 1, 2016 / Notices                                              50483

                                                sanctuaries.noaa.gov/management/ac/                        Stellwagen Bank National Marine                      FOR FURTHER INFORMATION CONTACT:
                                                council_charters.html) and the National                  Sanctuary Advisory Council: Business/                  Documentation prepared in support of
                                                Marine Sanctuary Advisory Council                        Industry (Alternate).                                  this information collection request is
                                                Implementation Handbook (http://                              Authority: 16 U.S.C. 1431 et seq.                 available at www.reginfo.gov (this link
                                                sanctuaries.noaa.gov/management/ac/                                                                             becomes active on the day following
                                                acref.html).                                             (Federal Domestic Assistance Catalog                   publication of this notice). Select
                                                                                                         Number 11.429 Marine Sanctuary Program)
                                                   The following is a list of the vacant                                                                        ‘‘Information Collection Review,’’ under
                                                seats, including positions (i.e., primary                  Dated: June 24, 2016.                                ‘‘Currently under review, use the
                                                member or alternate), for each of the                    John Armor,                                            dropdown menu ‘‘Select Agency’’ and
                                                advisory councils currently seeking                      Acting Director, Office of National Marine             select ‘‘Consumer Financial Protection
                                                applications for primary members and                     Sanctuaries, National Ocean Service,                   Bureau’’ (recent submissions to OMB
                                                alternates:                                              National Oceanic and Atmospheric                       will be at the top of the list). The same
                                                                                                         Administration.                                        documentation is also available at
                                                   Channel Islands National Marine
                                                                                                         [FR Doc. 2016–17917 Filed 7–29–16; 8:45 am]            http://www.regulations.gov. Requests for
                                                Sanctuary Advisory Council: Education
                                                (Primary); Education (Alternate);                        BILLING CODE 3510–NK–P                                 additional information should be
                                                Tourism (Primary); Tourism (Alternate).                                                                         directed to the Consumer Financial
                                                   Cordell Bank National Marine                                                                                 Protection Bureau, (Attention: PRA
                                                Sanctuary Advisory Council: Education                    BUREAU OF CONSUMER FINANCIAL                           Office), 1700 G Street NW., Washington,
                                                (Primary); Education (Alternate);                        PROTECTION                                             DC 20552, (202) 435–9575, or email:
                                                Fishing (Primary); Fishing (Alternate).                  [Docket No.: CFPB–2016–0040]
                                                                                                                                                                CFPB_PRA@cfpb.gov. Please do not
                                                                                                                                                                submit comments to this email box.
                                                   Florida Keys National Marine
                                                Sanctuary Advisory Council: Boating                      Agency Information Collection                          SUPPLEMENTARY INFORMATION:
                                                Industry (Primary); Boating Industry                     Activities: Submission for OMB                            Title of Collection: Evaluation of
                                                (Alternate); Citizen-at-Large (Upper                     Review; Comment Request                                Financial Empowerment Training
                                                Keys) (Primary); Citizen-at-Large (Upper                                                                        Program.
                                                                                                         AGENCY:  Bureau of Consumer Financial                     OMB Control Number: 3170–XXXX
                                                Keys) (Alternate); Diving (Upper Keys)                   Protection.
                                                (Primary); Diving (Upper Keys)                                                                                  (Formerly, 3170–0038).
                                                                                                         ACTION: Notice and request for comment.                   Type of Review: Extension with
                                                (Alternate); Fishing (Charter Sports
                                                Fishing) (Primary); Fishing (Charter                                                                            change of a currently approved
                                                                                                         SUMMARY:   In accordance with the
                                                Sports Fishing) (Alternate); Fishing                                                                            collection.
                                                                                                         Paperwork Reduction Act of 1995
                                                (Recreational) (Primary); Fishing                                                                                  Affected Public: Government social
                                                                                                         (PRA), the Bureau of Consumer
                                                (Recreational) (Alternate); Research and                                                                        services entities, and not-for-profit
                                                                                                         Financial Protection (Bureau) is
                                                Monitoring (Primary); Research and                                                                              institutions.
                                                                                                         requesting to renew the Office of
                                                Monitoring (Alternate); Tourism (Lower                                                                             Estimated Number of Respondents:
                                                                                                         Management and Budget (OMB)
                                                Keys) (Primary); Tourism (Lower Keys)                                                                           15,750.
                                                                                                         approval for an existing information
                                                (Alternate).                                                                                                       Estimated Total Annual Burden
                                                                                                         collection titled, ‘‘Evaluation of
                                                                                                                                                                Hours: 10,338.
                                                   Greater Farallones National Marine                    Financial Empowerment Training
                                                                                                                                                                   Abstract: The Bureau’s Office of
                                                Sanctuary Advisory Council:                              Program.’’
                                                                                                                                                                Financial Empowerment
                                                Mendocino/Sonoma County                                  DATES:  Written comments are                           (Empowerment) is responsible for
                                                Community-at-Large (Primary);                            encouraged and must be received on or                  developing strategies to improve the
                                                Mendocino/Sonoma County                                  before August 31, 2016 to be assured of                financial capability of low-income and
                                                Community-at-Large (Alternate); Youth                    consideration.                                         economically vulnerable consumers,
                                                (Primary).
                                                                                                         ADDRESSES: You may submit comments,                    such as consumers who are unbanked or
                                                   Hawaiian Islands Humpback Whale                                                                              underbanked, those with thin or no
                                                                                                         identified by the title of the information
                                                National Marine Sanctuary Advisory                                                                              credit file, and households with limited
                                                                                                         collection, OMB Control Number (see
                                                Council: Citizen-at-Large (Primary);                                                                            savings. To address the needs of these
                                                                                                         below), and docket number (see above),
                                                Conservation (Primary); Education                                                                               consumers, Empowerment has
                                                                                                         by any of the following methods:
                                                (Primary); Honolulu County (Primary);                      • Electronic: http://                                developed the Your Money, Your Goals
                                                Lāna‘i Island (Primary); Moloka‘i Island                www.regulations.gov. Follow the                        toolkit and training program. These
                                                (Primary); Moloka‘i Island (Alternate);                  instructions for submitting comments.                  resources equip frontline staff and
                                                Native Hawaiian (Primary); Ocean                           • OMB: Office of Management and                      volunteers in a range of organizations to
                                                Recreation (Primary).                                    Budget, New Executive Office Building,                 provide relevant and effective
                                                   Monitor National Marine Sanctuary                     Room 10235, Washington, DC 20503 or                    information, tools, and technical
                                                Advisory Council: Heritage Tourism                       fax to (202) 395–5806. Mailed or faxed                 assistance designed to improve the
                                                (Primary); Recreational/Commercial                       comments to OMB should be to the                       financial outcomes and capability of
                                                Fishing (Primary).                                       attention of the OMB Desk Officer for                  these vulnerable consumers. The Bureau
                                                   National Marine Sanctuary of                          the Bureau of Consumer Financial                       seeks to renew approval of the
                                                American Samoa Advisory Council:                         Protection.                                            information collection plan (ICP) to
                                                Education (Primary).                                        Please note that comments submitted                 collect qualitative data related to
                                                   Northwestern Hawaiian Islands Coral                   after the comment period will not be                   evaluating the effectiveness of this
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                                                Reef Ecosystem Reserve Advisory                          accepted. In general, all comments                     toolkit, collateral materials, and training
                                                Council: Commercial Fishing (Primary);                   received will become public records,                   program. The proposed collections will
                                                Commercial Fishing (Alternate);                          including any personal information                     focus on evaluating: (1) Your Money,
                                                Conservation (Primary); Native                           provided. Sensitive personal                           Your Goals training practices, toolkit,
                                                Hawaiian (Alternate); Native Hawaiian                    information, such as account numbers                   and collateral materials in enhancing
                                                Elder (Primary); Native Hawaiian Elder                   or Social Security numbers, should not                 the ability of frontline staff and
                                                (Alternate); Research (Alternate).                       be included.                                           volunteers to inform and educate low-


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                                                50484                          Federal Register / Vol. 81, No. 147 / Monday, August 1, 2016 / Notices

                                                income consumers about managing their                    titled, ‘‘Consumer Response Company                   consumer financial laws, write better
                                                finances; (2) and to assess the scope of                 Response Survey.’’                                    rules and regulations and monitor the
                                                workshop participants’ use of the                        DATES: Written comments are                           market for consumer financial products
                                                resources with the people they serve.                    encouraged and must be received on or                 and services. Consistent with the
                                                The Bureau expects to collect                            before September 30, 2016 to be assured               Bureau’s policy statement on Disclosure
                                                qualitative data through paper-based                     of consideration.                                     of Consumer Complaint Data, the
                                                and web-based surveys.                                   ADDRESSES: You may submit comments,                   Bureau will evaluate the data collected
                                                   Request for Comments: The Bureau                      identified by the title of the information            from consumer feedback before
                                                issued a 60-day Federal Register notice                  collection, OMB Control Number (see                   publication on the Consumer Complaint
                                                on May 16, 2016 (81 FR 30256). This                      below), and docket number (see above),                Database. The Bureau anticipates
                                                request is to obtain approval to renew                   by any of the following methods:                      publication of consumer feedback to
                                                the OMB approval for the forms                              • Electronic: http://                              highlight positive company behavior,
                                                approved under OMB control number                        www.regulations.gov. Follow the                       provide consumers with timely and
                                                3170–0038. However, since the Bureau                     instructions for submitting comments.                 understandable information about
                                                is converting this OMB approval from a                      • Mail: Consumer Financial                         consumer financial products and
                                                generic PRA approval to a standard PRA                   Protection Bureau (Attention: PRA                     services, and improve the functioning,
                                                approval, OMB has requested that the                     Office), 1700 G Street NW., Washington,               transparency, and efficiency of markets
                                                Bureau obtain a new OMB control                          DC 20552.                                             for such products and services. Only
                                                number for these forms. Upon OMB                            • Hand Delivery/Courier: Consumer                  those feedback narratives for which opt-
                                                approval of this request, OMB No.                        Financial Protection Bureau (Attention:               in consumer consent is obtained, and to
                                                3170–0038 will be discontinued.                          PRA Office), 1275 First Street NE.,                   which robust personal information
                                                Comments were solicited and continue                     Washington, DC 20002.                                 scrubbing standard and methodology is
                                                to be invited on: (a) Whether the                           Please note that comments submitted                applied, will be eligible for publication.
                                                collection of information is necessary                   after the comment period will not be                     This information collection reflects
                                                for the proper performance of the                        accepted. In general, all comments                    comments received in response to the
                                                functions of the Bureau, including                       received will become public records,                  Notice and Request for Information
                                                whether the information will have                        including any personal information                    (RFI) the Bureau issued on March 24,
                                                practical utility; (b) The accuracy of the               provided. Sensitive personal                          2015 (80 FR 15583), seeking input from
                                                Bureau’s estimate of the burden of the                   information, such as account numbers                  the public on the potential collection
                                                collection of information, including the                 or Social Security numbers, should not                and sharing of information about
                                                validity of the methods and the                          be included.                                          consumers’ positive interactions with
                                                assumptions used; (c) Ways to enhance                                                                          financial service providers including
                                                                                                         FOR FURTHER INFORMATION CONTACT:
                                                the quality, utility, and clarity of the                                                                       providing more information about a
                                                                                                         Documentation prepared in support of                  company’s complaint handling such as
                                                information to be collected; and (d)                     this information collection request is
                                                Ways to minimize the burden of the                                                                             highlighting the quality of responses to
                                                                                                         available at www.regulations.gov.                     consumers by replacing the consumer
                                                collection of information on                             Requests for additional information
                                                respondents, including through the use                                                                         ‘‘dispute’’ function with a two-part
                                                                                                         should be directed to the Consumer                    consumer feedback process. The
                                                of automated collection techniques or                    Financial Protection Bureau, (Attention:
                                                other forms of information technology.                                                                         consumer will have the ability to rate
                                                                                                         PRA Office), 1700 G Street NW.,                       the company’s response to and handling
                                                Comments submitted in response to this                   Washington, DC 20552, (202) 435–9575,                 of his or her complaint on a one to five
                                                notice will be summarized and/or                         or email: CFPB_PRA@cfpb.gov. Please                   scale and provide a narrative
                                                included in the request for OMB                          do not submit comments to this                        description in support of the rating.
                                                approval. All comments will become a                     mailbox.                                              Positive feedback about the company’s
                                                matter of public record.
                                                                                                         SUPPLEMENTARY INFORMATION:                            handling of the consumer’s complaint
                                                  Dated: July 26, 2016.                                     Title of Collection: Consumer                      would be reflected by both high
                                                Darrin A. King,                                          Response Company Response Survey.                     satisfaction scores and by the narrative
                                                Paperwork Reduction Act Officer, Bureau of                  OMB Control Number: 3170–00NEW.                    in support of the score. Negative
                                                Consumer Financial Protection.                              Type of Review: New collection.                    feedback about the company’s handling
                                                [FR Doc. 2016–18064 Filed 7–29–16; 8:45 am]                 Affected Public: Individuals or                    of the consumer’s complaint would be
                                                BILLING CODE 4810–AM–P                                   Households.                                           better supported and more useful to
                                                                                                            Estimated Number of Respondents:                   companies than the current ‘‘dispute’’
                                                                                                         43,050.                                               function. The Company Response
                                                BUREAU OF CONSUMER FINANCIAL                                Estimated Total Annual Burden                      Survey will replace the ‘‘dispute’’
                                                PROTECTION                                               Hours: 3,900.                                         option and allow consumers to offer
                                                                                                            Abstract: The purpose of this                      both positive and negative feedback on
                                                [Docket No.: CFPB–2016–0041]                             information collection is to incorporate              their complaint experience.
                                                                                                         a short survey into the complaint                        Request For Comments: Comments
                                                Agency Information Collection
                                                                                                         closing process. Consumers will have                  are invited on: (a) Whether the
                                                Activities: Comment Request
                                                                                                         the option to provide feedback on the                 collection of information is necessary
                                                AGENCY:  Bureau of Consumer Financial                    company’s response to and handling of                 for the proper performance of the
                                                                                                         their complaint via all channels
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                                                Protection.                                                                                                    functions of the Bureau, including
                                                ACTION: Notice and request for comment.                  including online, phone, fax, and mail.               whether the information will have
                                                                                                         The results of this feedback will be                  practical utility; (b) The accuracy of the
                                                SUMMARY:  In accordance with the                         shared with the company that                          Bureau’s estimate of the burden of the
                                                Paperwork Reduction Act of 1995                          responded to the complaint to inform its              collection of information, including the
                                                (PRA), the Bureau of Consumer                            complaint handling. The feedback will                 validity of the methods and the
                                                Financial Protection (Bureau or CFPB) is                 also be used to inform CFPB’s work to                 assumptions used; (c) Ways to enhance
                                                requesting a new information collection                  supervise companies, enforce Federal                  the quality, utility, and clarity of the


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Document Created: 2016-07-30 06:25:54
Document Modified: 2016-07-30 06:25:54
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice and request for comment.
DatesWritten comments are encouraged and must be received on or before August 31, 2016 to be assured of consideration.
ContactDocumentation prepared in support of this information collection request is available at www.reginfo.gov (this link becomes active on the day following publication of this notice). Select ``Information Collection Review,'' under ``Currently under review, use the dropdown menu ``Select Agency'' and select ``Consumer Financial Protection Bureau'' (recent submissions to OMB will be at the top of the list). The same documentation is also available at http://www.regulations.gov. Requests for additional information should be directed to the Consumer Financial Protection Bureau, (Attention: PRA Office), 1700 G Street NW., Washington, DC 20552, (202) 435-9575, or email: [email protected] Please do not submit comments to this email box.
FR Citation81 FR 50483 

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