81 FR 64157 - Proposed Data Collection Submitted for Public Comment and Recommendations

DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Disease Control and Prevention

Federal Register Volume 81, Issue 181 (September 19, 2016)

The Centers for Disease Control and Prevention (CDC), as part of its continuing efforts to reduce public burden and maximize the utility of government information, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995. This notice invites comment on a proposed information collection plan entitled Evaluation of Effectiveness of NIOSH Publications: NIOSH Customer Satisfaction and Impact Survey.

[Federal Register Volume 81, Number 181 (Monday, September 19, 2016)]
[Notices]
[Pages 64157-64159]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-22447]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

[60Day-16-160544; Docket No. CDC-2016-0088]


Proposed Data Collection Submitted for Public Comment and 
Recommendations

AGENCY: Centers for Disease Control and Prevention (CDC), Department of 
Health and Human Services (HHS).

ACTION: Notice with comment period.

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SUMMARY: The Centers for Disease Control and Prevention (CDC), as part 
of its continuing efforts to reduce public burden and maximize the 
utility of government information, invites the general public and other 
Federal agencies to take this opportunity to comment on proposed and/or 
continuing information collections, as required by the Paperwork 
Reduction Act of 1995. This notice invites comment on a proposed 
information collection plan entitled Evaluation of Effectiveness of 
NIOSH Publications: NIOSH Customer Satisfaction and Impact Survey.

DATES: Written comments must be received on or before November 18, 
2016.

ADDRESSES: You may submit comments, identified by Docket No. CDC-2016-
0088 by any of the following methods:
     Federal eRulemaking Portal: Regulations.gov. Follow the 
instructions for submitting comments.
     Mail: Leroy A. Richardson, Information Collection Review 
Office, Centers for Disease Control and Prevention, 1600 Clifton Road 
NE., MS-D74, Atlanta, Georgia 30329.
    Instructions: All submissions received must include the agency name 
and Docket Number. All relevant comments received will be posted 
without change to Regulations.gov, including any personal information 
provided. For access to the docket to read background documents or 
comments received, go to Regulations.gov.

    Please note: All public comment should be submitted through the 
Federal eRulemaking portal (Regulations.gov) or by U.S. mail to the 
address listed above.


FOR FURTHER INFORMATION CONTACT: To request more information on the 
proposed project or to obtain a copy of the information collection plan 
and instruments, contact the Information Collection Review Office, 
Centers for Disease Control and Prevention, 1600 Clifton Road NE., MS-
D74, Atlanta, Georgia 30329; phone: 404-639-7570; Email: [email protected].

SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995 
(PRA) (44 U.S.C. 3501-3520), Federal agencies must obtain approval from 
the Office of Management and Budget (OMB) for each collection of 
information they conduct or sponsor. In addition, the PRA also requires 
Federal agencies to provide a 60-day notice in the Federal Register 
concerning each proposed collection of information, including each new 
proposed collection, each proposed extension of existing collection of 
information, and each reinstatement of previously approved information 
collection before submitting the collection to OMB for approval. To 
comply with this requirement, we are

[[Page 64158]]

publishing this notice of a proposed data collection as described 
below.
    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden of the 
proposed collection of information; (c) ways to enhance the quality, 
utility, and clarity of the information to be collected; (d) ways to 
minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology; and (e) estimates of capital or start-
up costs and costs of operation, maintenance, and purchase of services 
to provide information. Burden means the total time, effort, or 
financial resources expended by persons to generate, maintain, retain, 
disclose or provide information to or for a Federal agency. This 
includes the time needed to review instructions; to develop, acquire, 
install and utilize technology and systems for the purpose of 
collecting, validating and verifying information, processing and 
maintaining information, and disclosing and providing information; to 
train personnel and to be able to respond to a collection of 
information, to search data sources, to complete and review the 
collection of information; and to transmit or otherwise disclose the 
information.

Proposed Project

    Evaluation of Effectiveness of NIOSH Publications (OMB Control No. 
0920-0544, Expired 4/30/2010)--Reinstatement with Change--National 
Institute for Occupational Safety and Health (NIOSH), Centers for 
Disease Control and Prevention (CDC).

Background and Brief Description

    As mandated in the Occupational Safety and Health Act of 1970 (Pub. 
L. 91-596), the mission of the National Institute for Occupational 
Safety and Health (NIOSH) is to conduct research and investigations on 
work-related disease and injury and to disseminate information for 
preventing identified workplace hazards (Sections 20(a)(1) and (d), 
Attachment 1). NIOSH is proposing a two-year study to collect 
stakeholder feedback on the effectiveness of NIOSH products and their 
dissemination. This dual responsibility recognizes the need to 
translate research into workplace application if it is to impact worker 
safety and well-being.
    NIOSH, through its communication efforts, seeks to promote greater 
awareness of occupational hazards and their control, influence public 
policy and regulatory action, shape national research priorities, 
change organizational practices and individual behavior, and 
ultimately, improve American working life. NIOSH's primary 
communication vehicle is its series of numbered publications catalogued 
by the Institute as Policy Documents, Technical Documents, and 
Educational Documents.
    The aforementioned types of documents are available to the public 
through the use of mailing lists, NIOSH eNews, the NIOSH Web site, 
promotion at conferences, and by other means. In Fiscal Year 2015, 
combined digital downloads and hard copy distributions of NIOSH 
publications registered at over 790,000. Yet, these numbers tell little 
of whether the reports are reaching all of the appropriate audiences, 
or whether the information is perceived as credible and useful by the 
recipients. Therefore, a Customer Satisfaction Survey (CSS) was 
conducted in 2003 and a follow-up CSS in 2010 to assess customer 
satisfaction and perceived impact of NIOSH publications.
    The proposed survey seeks to update the data collected for the 2010 
survey (OMB Control No. 0920-0544) and gather data on outreach 
initiatives NIOSH has undertaken in recent years. The findings reported 
in 2010 confirmed that NIOSH continues to be a credible source of 
occupational safety and health information, NIOSH publications were 
being used more frequently than in previous years, and respondents are 
relying more on the NIOSH Web site and other electronic resources. With 
regard to having read or referred to a NIOSH product or resource in the 
past, 82% of the total respondents said they had, and responses grouped 
by organization--AAOHN (80%), ACOEM (71%), AIHA (90%), and ASSE (85%)--
also show an increase. However, the 2010 CSS also revealed that the 
percentage of respondents who looked to NIOSH for OSH information 
dropped from 84% in 2003 to 76% in 2009 (when the 2010 survey data were 
collected).
    Results from the 2010 CSS suggest that NIOSH needs to partner more 
with stakeholder associations to assess the needs of those in the OSH 
community who are not using NIOSH resources. Since then, NIOSH has 
established a partner database, which documents the private companies, 
professional associations, and labor unions listed as partners on 
various projects. Another recommendation is that NIOSH develop 
strategies to increase awareness of electronic resources and 
newsletters. NIOSH has since established additional notifications, such 
as the monthly Research Rounds (http://www.cdc.gov/niosh/research-rounds/) that highlights research conducted at NIOSH. There also is the 
NIOSH Science Blog (http://blogs.cdc.gov/niosh-science-blog/) with 
articles on NIOSH research, products, and timely topics of interest to 
workers, employers, and other stakeholders. The NIOSH Web site also has 
expanded its offerings of video and multimedia products.
    The third recommendation from the 2010 survey was that NIOSH 
develop a broader range of tools that have direct application and 
provide clearer guidance on policy. In addition to being offered as a 
downloadable PDF document, the Pocket Guide to Chemical Hazards, 
NIOSH's most popular product, is being offered as a mobile app as well 
as a PDF document, both of which can be downloaded from the NIOSH Web 
site (http://www.cdc.gov/niosh/npg/). As a larger strategy that 
addresses the aforementioned recommendations, NIOSH launched a 5-year 
Web Plan that considers the direction of the Institute's work and 
reviews the history of the NIOSH Web. The plan identifies five key Web 
challenges NIOSH will experience in 2015-2019: Adapting web content for 
mobile web delivery, preparing for growth of digital products and 
dissemination, sustainability of new digital products, developing a 
future strategy for new communication products and technology, and 
addressing projected staffing needs. Various goals have been identified 
as critical to maintaining NIOSH Web effectiveness in the next five 
years.
    The currently proposed Customer Satisfaction and Impact (CSI) 
Survey, is an effort by the agency to obtain current estimates of 
consumer use/benefit from NIOSH communication products as a whole, as 
well as to determine the adequacy of the agency's circulation/delivery 
practices in light of changing distribution approaches and 
technologies. The CSI will account for changes in NIOSH publications, 
digital product formats, and new dissemination channels emerging since 
survey data were last collected. The CSI will also solicit more 
audience-based information that reflects the new media environment in 
which many NIOSH publications are offered. Such expansions will yield 
findings that show how well customer service practices at NIOSH have 
followed the 2003 and 2010 recommendations, as well as provide insights 
into how users seek and use

[[Page 64159]]

NIOSH information in the current digital environment.
    The survey will be directed to the community of occupational safety 
and health (OSH) professionals as well as business and trade 
association intermediaries as this audience represents the primary and 
traditional customer base for NIOSH information materials. 
Intermediaries use their connections to small businesses and other 
organizations to disseminate information to stakeholders who might not 
otherwise receive it. Intermediaries include occupational health 
service providers, labor organizations, chambers of commerce, and 
insurance companies.
    NIOSH estimates that it will take 315 total burden hours to 
complete information collections, compared to 204 burden hours 
estimated for the 2010 CSS. There are no costs to the respondents other 
than their time.
    Customer Satisfaction and Impact (CSI) Survey:

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                     Number of    Average burden
      Type of respondents           Form name        Number of     responses per   per response    Total burden
                                                    respondents     respondent       (in hrs.)       (in hrs.)
----------------------------------------------------------------------------------------------------------------
AIHA members..................  NIOSH Customer               150               1           20/60              50
                                 Satisfaction
                                 Survey--full
                                 version.
AIHA Members..................  NIOSH Customer               150               1            5/60              13
                                 Satisfaction
                                 Survey--full
                                 version.
AAOHN Members.................  NIOSH Customer               150               1           20/60              50
                                 Satisfaction
                                 Survey--full
                                 version Work,.
AAOHN Members.................  NIOSH Customer               150               1            5/60              13
                                 Satisfaction
                                 Survey--short
                                 version.
ACOEM members.................  NIOSH Customer               150               1           20/60              50
                                 Satisfaction
                                 Survey--full
                                 version.
ACOEM members.................  NIOSH Customer               150               1            5/60              13
                                 Satisfaction
                                 Survey--short
                                 version.
ASSE members..................  NIOSH Customer               150               1           20/60              50
                                 Satisfaction
                                 Survey--full
                                 version.
ASSE members..................  NIOSH Customer               150               1            5/60              13
                                 Satisfaction
                                 Survey--short
                                 version.
Other members*................  NIOSH Customer               150               1           20/60              50
                                 Satisfaction
                                 Survey--full
                                 version.
Other members.................  NIOSH Customer               150               1            5/60              13
                                 Satisfaction
                                 Survey--short
                                 version.
                                                 ---------------------------------------------------------------
    Total.....................  ................  ..............  ..............  ..............             315
----------------------------------------------------------------------------------------------------------------


Leroy A. Richardson,
Chief, Information Collection Review Office, Office of Scientific 
Integrity, Office of the Associate Director for Science, Office of the 
Director, Centers for Disease Control and Prevention.
[FR Doc. 2016-22447 Filed 9-16-16; 8:45 am]
 BILLING CODE 4163-18-P