81_FR_7166 81 FR 7139 - Intent To Request Renewal From OMB of One Current Public Collection of Information; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

81 FR 7139 - Intent To Request Renewal From OMB of One Current Public Collection of Information; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF HOMELAND SECURITY
Transportation Security Administration

Federal Register Volume 81, Issue 27 (February 10, 2016)

Page Range7139-7140
FR Document2016-02659

The Transportation Security Administration (TSA) invites public comment on one currently approved Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652-0058, abstracted below that we will submit to OMB for renewal in compliance with the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. The information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery.

Federal Register, Volume 81 Issue 27 (Wednesday, February 10, 2016)
[Federal Register Volume 81, Number 27 (Wednesday, February 10, 2016)]
[Notices]
[Pages 7139-7140]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-02659]


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DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Intent To Request Renewal From OMB of One Current Public 
Collection of Information; Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery

AGENCY: Transportation Security Administration, DHS.

ACTION: 60-day notice.

-----------------------------------------------------------------------

SUMMARY: The Transportation Security Administration (TSA) invites 
public comment on one currently approved Information Collection Request 
(ICR), Office of Management and Budget (OMB) control number 1652-0058, 
abstracted below that we will submit to OMB for renewal in compliance 
with the Paperwork Reduction Act (PRA). The ICR describes the nature of 
the information collection and its expected burden. The information 
collection activity provides a means to gather qualitative customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery.

DATES: Send your comments by April 11, 2016.

ADDRESSES: Comments may be emailed to [email protected] or delivered to 
the TSA PRA Officer, Office of Information Technology (OIT), TSA-11, 
Transportation Security Administration, 601 South 12th Street, 
Arlington, VA 20598-6011.

FOR FURTHER INFORMATION CONTACT: Christina A. Walsh at the above 
address, or by telephone (571) 227-2062.

SUPPLEMENTARY INFORMATION: 

Comments Invited

    In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501 et seq.), an agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a valid OMB control number. The ICR documentation is available 
at http://www.reginfo.gov. Therefore, in preparation for OMB review and 
approval of the following information collection, TSA is soliciting 
comments to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including using appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.

Information Collection Requirement

    OMB Control Number 1652-0058; Generic Clearance for the Collection 
of Qualitative Feedback on Agency Service Delivery. The information 
collection activity provides a means to gather qualitative customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery.
    From the TSA perspective, qualitative customer and stakeholder 
feedback is information that provides useful insights on perceptions 
and opinions; it is different than the results of statistical surveys, 
which yield quantitative results that can be generalized to the 
population of study. This qualitative feedback provides insights into 
customer or stakeholder perceptions, experiences, and expectations 
regarding TSA products or services, provides TSA with an early warning 
of issues with service, and focuses attention on areas where 
improvement is needed regarding communication, training, or changes in 
operations that might improve delivery of products or services. These 
collections allow for ongoing, collaborative, and actionable 
communications between the Agency and its customers and stakeholders. 
They also allow feedback to contribute directly to the improvement of 
program management. The solicitation of feedback targets areas such as: 
timeliness, appropriateness, accuracy of information, courtesy, 
efficiency of service delivery, and resolution of issues with service 
delivery. Responses are assessed to plan and inform efforts to improve 
or maintain the quality of service offered by TSA. If this information 
is not collected, vital feedback from customers and stakeholders on the 
Agency's services will be unavailable.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary.
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government.
     The collections are noncontroversial and do not raise 
issues of concern to other Federal agencies.
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future.
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained.

[[Page 7140]]

    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    The aggregate burden estimate is based on a review of past behavior 
of participating program offices and several individual office 
estimates. The likely respondents to this proposed information request 
are state, local, or tribal government and law enforcement; traveling 
public; individuals and households; and businesses and organizations. 
TSA estimates an average of 10 annual surveys with approximately 
709,450 respondents per activity for a total of 7,094,500 responses. 
TSA further estimates a frequency of one response per request with an 
average response time of 30 minutes (0.5 hours) resulting in an 
estimated 3,547,250 burden hours. Program offices will provide more 
refined individual estimates of burden in their subsequent generic 
information collection applications. The burden hour estimates reflect 
an increase over prior burden hour estimates because TSA anticipates 
increasing customer and stakeholder outreach due to expanding outreach 
efforts by additional program offices.

    Dated: February 4, 2016.
Christina A. Walsh,
TSA Paperwork Reduction Act Officer, Office of Information Technology.
[FR Doc. 2016-02659 Filed 2-9-16; 8:45 am]
BILLING CODE 9110-05-P



                                                                               Federal Register / Vol. 81, No. 27 / Wednesday, February 10, 2016 / Notices                                              7139

                                                        Incomplete applications will not be                  ACTION:   60-day notice.                              Qualitative Feedback on Agency Service
                                                     considered. Each application will be                                                                          Delivery. The information collection
                                                     reviewed on three criteria: (1)                         SUMMARY:   The Transportation Security                activity provides a means to gather
                                                     Leadership attributes, (2) emergency                    Administration (TSA) invites public                   qualitative customer and stakeholder
                                                     management experience, and (3)                          comment on one currently approved                     feedback in an efficient, timely manner,
                                                     strategy and policy experience.                         Information Collection Request (ICR),                 in accordance with the Administration’s
                                                                                                             Office of Management and Budget                       commitment to improving service
                                                        Appointees may be designated as a
                                                                                                             (OMB) control number 1652–0058,                       delivery.
                                                     SGE as defined in section 202(a) of title
                                                                                                             abstracted below that we will submit to                  From the TSA perspective, qualitative
                                                     18, United States Code, or as a
                                                                                                             OMB for renewal in compliance with                    customer and stakeholder feedback is
                                                     Representative member. Candidates
                                                                                                             the Paperwork Reduction Act (PRA).                    information that provides useful
                                                     selected for appointment as SGEs are
                                                                                                             The ICR describes the nature of the                   insights on perceptions and opinions; it
                                                     required to complete a Confidential
                                                                                                             information collection and its expected               is different than the results of statistical
                                                     Financial Disclosure Form (Office of
                                                                                                             burden. The information collection                    surveys, which yield quantitative results
                                                     Government Ethics (OGE) Form 450)
                                                                                                             activity provides a means to gather                   that can be generalized to the
                                                     each year. This form can be obtained by
                                                                                                             qualitative customer and stakeholder                  population of study. This qualitative
                                                     visiting the Web site of the Office of
                                                                                                             feedback in an efficient, timely manner,              feedback provides insights into
                                                     Government Ethics (http://
                                                                                                             in accordance with the Administration’s               customer or stakeholder perceptions,
                                                     www.oge.gov). However, please do not
                                                                                                             commitment to improving service                       experiences, and expectations regarding
                                                     submit this form with your application.
                                                                                                             delivery.                                             TSA products or services, provides TSA
                                                        The NAC meets in person
                                                     approximately twice a year. Members                     DATES:  Send your comments by April                   with an early warning of issues with
                                                     may be reimbursed for travel and per                    11, 2016.                                             service, and focuses attention on areas
                                                     diem. All travel for NAC business must                  ADDRESSES: Comments may be emailed                    where improvement is needed regarding
                                                     be approved in advance by the                           to TSAPRA@dhs.gov or delivered to the                 communication, training, or changes in
                                                     Designated Federal Officer. NAC                         TSA PRA Officer, Office of Information                operations that might improve delivery
                                                     members are expected to serve on one                    Technology (OIT), TSA–11,                             of products or services. These
                                                     of the three NAC Subcommittees, which                   Transportation Security Administration,               collections allow for ongoing,
                                                     regularly meet by teleconference.                       601 South 12th Street, Arlington, VA                  collaborative, and actionable
                                                        DHS does not discriminate on the                     20598–6011.                                           communications between the Agency
                                                     basis of race, color, religion, sex,                    FOR FURTHER INFORMATION CONTACT:
                                                                                                                                                                   and its customers and stakeholders.
                                                     national origin, political affiliation,                 Christina A. Walsh at the above address,              They also allow feedback to contribute
                                                     sexual orientation, gender identity,                    or by telephone (571) 227–2062.                       directly to the improvement of program
                                                     marital status, disability and genetic                                                                        management. The solicitation of
                                                                                                             SUPPLEMENTARY INFORMATION:
                                                     information, age, membership in an                                                                            feedback targets areas such as:
                                                     employee organization, or other non-                    Comments Invited                                      timeliness, appropriateness, accuracy of
                                                     merit factor. DHS strives to achieve a                     In accordance with the Paperwork                   information, courtesy, efficiency of
                                                     widely diverse candidate pool for all of                Reduction Act of 1995 (44 U.S.C. 3501                 service delivery, and resolution of
                                                     its recruitment actions. Current DHS                    et seq.), an agency may not conduct or                issues with service delivery. Responses
                                                     and FEMA employees, FEMA                                sponsor, and a person is not required to              are assessed to plan and inform efforts
                                                     Reservists, and DHS and FEMA                            respond to, a collection of information               to improve or maintain the quality of
                                                     contractors and potential contractors                   unless it displays a valid OMB control                service offered by TSA. If this
                                                     will not be considered for membership.                  number. The ICR documentation is                      information is not collected, vital
                                                     Federally registered lobbyists may apply                available at http://www.reginfo.gov.                  feedback from customers and
                                                     for positions designated as                             Therefore, in preparation for OMB                     stakeholders on the Agency’s services
                                                     Representative appointments but are not                 review and approval of the following                  will be unavailable.
                                                     eligible for positions that are designated              information collection, TSA is soliciting                The Agency will only submit a
                                                     as SGE appointments.                                    comments to—                                          collection for approval under this
                                                                                                                (1) Evaluate whether the proposed                  generic clearance if it meets the
                                                      Dated: February 4, 2016.                                                                                     following conditions:
                                                                                                             information requirement is necessary for
                                                     W. Craig Fugate,
                                                                                                             the proper performance of the functions                  • The collections are voluntary.
                                                     Administrator, Federal Emergency
                                                                                                             of the agency, including whether the                     • The collections are low-burden for
                                                     Management Agency.                                                                                            respondents (based on considerations of
                                                                                                             information will have practical utility;
                                                     [FR Doc. 2016–02648 Filed 2–9–16; 8:45 am]                                                                    total burden hours, total number of
                                                                                                                (2) Evaluate the accuracy of the
                                                     BILLING CODE 9111–48–P
                                                                                                             agency’s estimate of the burden;                      respondents, or burden-hours per
                                                                                                                (3) Enhance the quality, utility, and              respondent) and are low-cost for both
                                                                                                             clarity of the information to be                      the respondents and the Federal
                                                     DEPARTMENT OF HOMELAND                                                                                        Government.
                                                                                                             collected; and
                                                     SECURITY                                                                                                         • The collections are
                                                                                                                (4) Minimize the burden of the
                                                                                                             collection of information on those who                noncontroversial and do not raise issues
                                                     Transportation Security Administration
                                                                                                                                                                   of concern to other Federal agencies.
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                                                                                                             are to respond, including using
                                                     Intent To Request Renewal From OMB                      appropriate automated, electronic,                       • Any collection is targeted to the
                                                     of One Current Public Collection of                     mechanical, or other technological                    solicitation of opinions from
                                                     Information; Generic Clearance for the                  collection techniques or other forms of               respondents who have experience with
                                                     Collection of Qualitative Feedback on                   information technology.                               the program or may have experience
                                                     Agency Service Delivery                                                                                       with the program in the near future.
                                                                                                             Information Collection Requirement                       • Personally identifiable information
                                                     AGENCY:Transportation Security                            OMB Control Number 1652–0058;                       (PII) is collected only to the extent
                                                     Administration, DHS.                                    Generic Clearance for the Collection of               necessary and is not retained.


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                                                     7140                      Federal Register / Vol. 81, No. 27 / Wednesday, February 10, 2016 / Notices

                                                        As a general matter, information                     p.m. Eastern Time, unless we indicate                 the meeting at 202–208–0272 or via
                                                     collections will not result in any new                  otherwise at www.doi.gov/eiti/faca,                   email at useiti@ios.doi.gov.
                                                     system of records containing privacy                    where we will post agendas, meeting                      We will post the minutes from these
                                                     information and will not ask questions                  logistics, and meeting materials prior to             proceedings on the USEITI MSG Web
                                                     of a sensitive nature, such as sexual                   the meeting.                                          site at www.doi.gov/eiti/faca, and they
                                                     behavior and attitudes, religious beliefs,              ADDRESSES: The meetings will be held                  will also be available for public
                                                     and other matters that are commonly                     in the South Penthouse of the Stewart                 inspection and copying at our office at
                                                     considered private.                                     Lee Udall Department of the Interior                  the Stewart Lee Udall Department of the
                                                        The aggregate burden estimate is                     Building located at 1849 C Street NW.,                Interior Building in Washington, DC, by
                                                     based on a review of past behavior of                   Washington, DC 20240. Members of the                  contacting Interior staff at useiti@
                                                     participating program offices and                       public may attend in person or view                   ios.doi.gov or by telephone at 202–208–
                                                     several individual office estimates. The                documents and presentations under                     0272. For more information on USEITI,
                                                     likely respondents to this proposed                     discussion via WebEx at http://bit.ly/                visit www.doi.gov/eiti.
                                                     information request are state, local, or                1cR9W6t and listen to the proceedings                   Dated: January 21, 2016.
                                                     tribal government and law enforcement;                  at telephone number 1–888–455–2910                    Gregory J. Gould,
                                                     traveling public; individuals and                       and International Toll number 210–839–                Director, Office of Natural Resources
                                                     households; and businesses and                          8953 (passcode: 7741096).                             Revenue.
                                                     organizations. TSA estimates an average
                                                                                                             FOR FURTHER INFORMATION CONTACT:                      [FR Doc. 2016–02641 Filed 2–9–16; 8:45 am]
                                                     of 10 annual surveys with
                                                     approximately 709,450 respondents per                   Rosita Compton Christian, USEITI                      BILLING CODE 4335–30–P

                                                     activity for a total of 7,094,500                       Secretariat; 1849 C Street NW., MS
                                                     responses. TSA further estimates a                      4211; Washington, DC 20240. You may
                                                                                                             also contact the USEITI Secretariat via               DEPARTMENT OF THE INTERIOR
                                                     frequency of one response per request
                                                     with an average response time of 30                     email at useiti@ios.doi.gov, by phone at
                                                                                                             202–208–0272, or by fax at 202–513–                   Bureau of Land Management
                                                     minutes (0.5 hours) resulting in an
                                                     estimated 3,547,250 burden hours.                       0682.                                                 [LLNMP01000–
                                                                                                                                                                   L5440000.EU000LVCLG15G5180]
                                                     Program offices will provide more                       SUPPLEMENTARY INFORMATION:       The U.S.
                                                     refined individual estimates of burden                  Department of the Interior established                Notice of Realty Action: Classification
                                                     in their subsequent generic information                 the USEITI Advisory Committee                         for Lease and Subsequent Conveyance
                                                     collection applications. The burden                     (Committee) on July 26, 2012, to serve                for Recreation and Public Purposes of
                                                     hour estimates reflect an increase over                 as the USEITI multi-stakeholder group.                Public Land for an Elementary School,
                                                     prior burden hour estimates because                     More information about the Committee,                 Socorro County, New Mexico
                                                     TSA anticipates increasing customer                     including its charter, is available at
                                                     and stakeholder outreach due to                         www.doi.gov/eiti/faca.                                AGENCY:   Bureau of Land Management,
                                                     expanding outreach efforts by additional                   Meeting Agendas: At the March 8–9,                 Interior.
                                                     program offices.                                        2016, meeting, the MSG will discuss                   ACTION: Notice of Realty Action.
                                                        Dated: February 4, 2016.                             and decide scope; approaches to the
                                                                                                             Independent Administrator’s (IA)                      SUMMARY:   The Bureau of Land
                                                     Christina A. Walsh,                                                                                           Management (BLM) has examined and
                                                     TSA Paperwork Reduction Act Officer, Office             recommendations regarding Reporting
                                                                                                             and Reconciliation; and the first phase               found suitable for classification for lease
                                                     of Information Technology.                                                                                    and subsequent conveyance under the
                                                     [FR Doc. 2016–02659 Filed 2–9–16; 8:45 am]              contextual narrative updates for the
                                                                                                             2016 USEITI Report. The June 28–29,                   provisions of the Recreation and Public
                                                     BILLING CODE 9110–05–P
                                                                                                             2016, meeting agenda will include the                 Purposes (R&PP) Act, as amended,
                                                                                                             MSG discussion of the IA draft                        approximately 60 acres of public land in
                                                                                                             Reconciliation Report and the second                  San Antonio, Socorro County, New
                                                     DEPARTMENT OF THE INTERIOR                                                                                    Mexico. The City of Socorro
                                                                                                             phase contextual narrative updates for
                                                                                                             the 2016 USEITI Report. At the October                Consolidated School District proposes
                                                     Office of the Secretary                                                                                       to use the land for a kindergarten
                                                                                                             26–27, 2016, meeting, the MSG will
                                                     [ONRR–2012–0003; DS63602000                             discuss and approve the final additions               through fifth grade elementary school.
                                                     DR2000000.PX8000 167D0102R2]                            to 2016 USEITI Report and the 2017                    DATES: Interested parties may submit
                                                                                                             Annual Workplan. We will post the                     written comments regarding the
                                                     U.S. Extractive Industries                                                                                    proposed classification of the land for
                                                                                                             final agendas and materials for all
                                                     Transparency Initiative Multi-                                                                                lease and subsequent conveyance of the
                                                                                                             meetings on the USEITI MSG Web site
                                                     Stakeholder Group (USEITI MSG)                                                                                land, and the environmental
                                                                                                             at www.doi.gov/eiti/faca. All Committee
                                                     Advisory Committee Meeting Notice                                                                             assessment, until March 28, 2016.
                                                                                                             meetings are open to the public.
                                                     AGENCY: Office of Natural Resource                         Whenever possible, we encourage                    ADDRESSES: Send written comments to
                                                     Revenue, Interior.                                      those participating by telephone to                   the Bureau of Land Management Field
                                                     ACTION: Meetings.                                       gather in conference rooms in order to                Manager, Socorro Field Office, 901
                                                                                                             share teleconference lines. Please plan               South Highway 85, Socorro, NM 87801.
                                                     SUMMARY:    This notice announces the
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                                                                                                             to dial into the meeting and/or log into              FOR FURTHER INFORMATION CONTACT:
                                                     next three meetings of the United States                WebEx at least 10–15 minutes prior to                 Virginia Alguire, 575–838–1290, or
                                                     Extractive Industries Transparency                      the scheduled start time in order to                  valguire@blm.gov. Persons who use a
                                                     Initiative (USEITI) Multi-Stakeholder                   avoid possible technical difficulties. We             telecommunications device for the deaf
                                                     Group (MSG) Advisory Committee.                         will accommodate individuals with                     (TDD) may call the Federal Information
                                                     DATES: The three meetings in 2016 will                  special needs whenever possible. If you               Relay Service (FIRS) at 1–800–877–8339
                                                     occur on March 8–9, 2016; June 28–29,                   require special assistance (such as an                to contact the above individual during
                                                     2016; and October 26–27, 2016; in                       interpreter for the hearing impaired),                normal business hours. The FIRS is
                                                     Washington, DC, from 9:30 a.m. to 5:00                  please notify Interior staff in advance of            available 24 hours a day, 7 days a week,


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Document Created: 2016-02-10 00:19:03
Document Modified: 2016-02-10 00:19:03
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
Action60-day notice.
DatesSend your comments by April 11, 2016.
ContactChristina A. Walsh at the above
FR Citation81 FR 7139 

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