81_FR_7561 81 FR 7532 - Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

81 FR 7532 - Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF ENERGY
Energy Information Administration

Federal Register Volume 81, Issue 29 (February 12, 2016)

Page Range7532-7533
FR Document2016-02800

As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, EIA has submitted a Generic Information Collection Request (Generic ICR): ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery''' to OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.).

Federal Register, Volume 81 Issue 29 (Friday, February 12, 2016)
[Federal Register Volume 81, Number 29 (Friday, February 12, 2016)]
[Notices]
[Pages 7532-7533]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-02800]


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DEPARTMENT OF ENERGY

Energy Information Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: U.S. Energy Information Administration (EIA), Department of 
Energy.

ACTION: 30-Day Notice of Submission of Information Collection Approval 
from the Office of Management and Budget and Request for Comments.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, EIA has 
submitted a Generic Information Collection Request (Generic ICR): 
``Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery''' to OMB for approval under the Paperwork 
Reduction Act (PRA) (44 U.S.C. 3501 et. seq.).

DATES: Comments must be submitted by March 14, 2016.

ADDRESSES: Written comments may be submitted to:

DOE Desk Officer, Office of Information and Regulatory Affairs, Office 
of Management and Budget, New Executive Office Building, Room 10102, 
735 17th Street, NW., Washington, DC 20503.

and to

Jacob Bournazian, Energy Information Administration, 1000 Independence 
Avenue SW., Washington, DC 20585, or by fax at 202-586-0552, or by 
email at [email protected].

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to Jacob Bournazian, U.S. Energy Information 
Administration, 1000 Independence Avenue SW., Washington, DC 20585, 
phone: 202-586-5562, email: [email protected].

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The proposed information collection activity provides a 
means to collect qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery.
    Qualitative feedback means data that provide useful insights on 
perceptions and opinions, but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations. This feedback also provides 
an early warning of issues with service, or focuses attention on areas 
where communication, training or changes in operations might improve 
the accuracy of data reported on survey instruments or the delivery of 
products or services. These collections will allow for ongoing, 
collaborative and actionable communications between the agency and its 
customers and stakeholders. It will also allow feedback to contribute 
directly to the improvement of program management.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    The 60-day notice was published in the Federal Register of December 
4, 2015; it can be reviewed at https://www.thefederalregister.org/fdsys/pkg/FR-2015-
12-

[[Page 7533]]

04/pdf/2015-30657.pdf. EIA proposes to reduce the burden hour estimate 
shown in the 60-day notice from 25,000 hours to 15,000 hours to reflect 
current program needs. Below we provide EIA's projected average 
estimates for the next three years:
    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of Activities: 150.
    Respondents: 100.
    Annual Responses: 15,000.
    Frequency of Response: Once per request.
    Average Minutes per Response: 60.
    Burden Hours: 15,000.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Statutory Authority:  Executive Order (EO) 13571, Streamlining 
Service Delivery and Improving Customer Service.

    Issued in Washington, DC on February 5, 2016.
Nanda Srinivasan,
Director, Office of Survey Development and Statistical Integration, 
U.S. Energy Information Administration.
[FR Doc. 2016-02800 Filed 2-11-16; 8:45 am]
 BILLING CODE 6450-01-P



                                                     7532                          Federal Register / Vol. 81, No. 29 / Friday, February 12, 2016 / Notices

                                                     allotted per speaker will depend on the                 containing electronic files of the                    phone: 202–586–5562, email:
                                                     number who wish to speak but is not                     submission.                                           jacob.bournazian@eia.gov.
                                                     expected to exceed three minutes.                         Minutes: The minutes of the EAC                     SUPPLEMENTARY INFORMATION:
                                                     Anyone who is not able to attend the                    meeting will be posted on the EAC Web                    Title: Generic Clearance for the
                                                     meeting, or for whom the allotted public                page at http://energy.gov/oe/services/                Collection of Qualitative Feedback on
                                                     comments time is insufficient to address                electricity-advisory-committee-eac.                   Agency Service Delivery.
                                                     pertinent issues with the EAC, is invited               They can also be obtained by contacting                  Abstract: The proposed information
                                                     to send a written statement to Mr.                      Mr. Matthew Rosenbaum at the address                  collection activity provides a means to
                                                     Matthew Rosenbaum.                                      above.                                                collect qualitative customer and
                                                        You may submit comments, identified                    Issued in Washington, DC, on February 5,            stakeholder feedback in an efficient,
                                                     by ‘‘Electricity Advisory Committee                     2016.                                                 timely manner, in accordance with the
                                                     Open Meeting,’’ by any of the following                 LaTanya R. Butler,                                    Administration’s commitment to
                                                     methods:                                                                                                      improving service delivery.
                                                        • Mail/Hand Delivery/Courier:                        Deputy Committee Management Officer.
                                                                                                             [FR Doc. 2016–02793 Filed 2–11–16; 8:45 am]              Qualitative feedback means data that
                                                     Matthew Rosenbaum, Office of
                                                                                                                                                                   provide useful insights on perceptions
                                                     Electricity Delivery and Energy                         BILLING CODE 6450–01–P
                                                                                                                                                                   and opinions, but are not statistical
                                                     Reliability, U.S. Department of Energy,
                                                                                                                                                                   surveys that yield quantitative results
                                                     Forrestal Building, Room 8G–017, 1000
                                                                                                             DEPARTMENT OF ENERGY                                  that can be generalized to the
                                                     Independence Avenue SW.,
                                                                                                                                                                   population of study. This feedback will
                                                     Washington, DC 20585.
                                                        • Email: matthew.rosenbaum@                          Energy Information Administration                     provide insights into customer or
                                                     hq.doe.gov. Include ‘‘Electricity                                                                             stakeholder perceptions, experiences
                                                                                                             Agency Information Collection                         and expectations. This feedback also
                                                     Advisory Committee Open Meeting’’ in                    Activities: Proposed Collection;
                                                     the subject line of the message.                                                                              provides an early warning of issues with
                                                                                                             Comment Request; Generic Clearance                    service, or focuses attention on areas
                                                        • Federal eRulemaking Portal: http://
                                                                                                             for the Collection of Qualitative                     where communication, training or
                                                     www.regulations.gov. Follow the
                                                                                                             Feedback on Agency Service Delivery                   changes in operations might improve
                                                     instructions for submitting comments.
                                                     Instructions: All submissions received                  AGENCY:  U.S. Energy Information                      the accuracy of data reported on survey
                                                     must include the agency name and                        Administration (EIA), Department of                   instruments or the delivery of products
                                                     identifier. All comments received will                  Energy.                                               or services. These collections will allow
                                                     be posted without change to http://                                                                           for ongoing, collaborative and
                                                                                                             ACTION: 30-Day Notice of Submission of
                                                     energy.gov/oe/services/electricity-                                                                           actionable communications between the
                                                                                                             Information Collection Approval from
                                                     advisory-committee-eac, including any                                                                         agency and its customers and
                                                                                                             the Office of Management and Budget
                                                     personal information provided.                                                                                stakeholders. It will also allow feedback
                                                                                                             and Request for Comments.
                                                        • Docket: For access to the docket, to                                                                     to contribute directly to the
                                                     read background documents or                            SUMMARY:    As part of a Federal                      improvement of program management.
                                                     comments received, go to http://                        Government-wide effort to streamline                     Feedback collected under this generic
                                                     energy.gov/oe/services/electricity-                     the process to seek feedback from the                 clearance provides useful information,
                                                     advisory-committee-eac.                                 public on service delivery, EIA has                   but it does not yield data that can be
                                                        The following electronic file formats                submitted a Generic Information                       generalized to the overall population.
                                                     are acceptable: Microsoft Word (.doc),                  Collection Request (Generic ICR):                     This type of generic clearance for
                                                     Corel Word Perfect (.wpd), Adobe                        ‘‘Generic Clearance for the Collection of             qualitative information will not be used
                                                     Acrobat (.pdf), Rich Text Format (.rtf),                Qualitative Feedback on Agency Service                for quantitative information collections
                                                     plain text (.txt), Microsoft Excel (.xls),              Delivery’’’ to OMB for approval under                 that are designed to yield reliably
                                                     and Microsoft PowerPoint (.ppt). If you                 the Paperwork Reduction Act (PRA) (44                 actionable results, such as monitoring
                                                     submit information that you believe to                  U.S.C. 3501 et. seq.).                                trends over time or documenting
                                                     be exempt by law from public                            DATES: Comments must be submitted by                  program performance. Such data uses
                                                     disclosure, you must submit one                         March 14, 2016.                                       require more rigorous designs that
                                                     complete copy, as well as one copy from                 ADDRESSES: Written comments may be
                                                                                                                                                                   address: The target population to which
                                                     which the information claimed to be                     submitted to:                                         generalizations will be made, the
                                                     exempt by law from public disclosure                                                                          sampling frame, the sample design
                                                                                                             DOE Desk Officer, Office of Information               (including stratification and clustering),
                                                     has been deleted. You must also explain                    and Regulatory Affairs, Office of
                                                     the reasons why you believe the deleted                                                                       the precision requirements or power
                                                                                                                Management and Budget, New                         calculations that justify the proposed
                                                     information is exempt from disclosure.                     Executive Office Building, Room
                                                        DOE is responsible for the final                                                                           sample size, the expected response rate,
                                                                                                                10102, 735 17th Street, NW.,                       methods for assessing potential non-
                                                     determination concerning disclosure or
                                                                                                                Washington, DC 20503.                              response bias, the protocols for data
                                                     nondisclosure of the information and for
                                                     treating it in accordance with the DOE’s                and to                                                collection, and any testing procedures
                                                     Freedom of Information regulations (10                  Jacob Bournazian, Energy Information                  that were or will be undertaken prior to
                                                     CFR 1004.11).                                              Administration, 1000 Independence                  fielding the study. Depending on the
                                                                                                                Avenue SW., Washington, DC 20585,
asabaliauskas on DSK9F6TC42PROD with NOTICES2




                                                        Note: Delivery of the U.S. Postal                                                                          degree of influence the results are likely
                                                     Service mail to DOE may be delayed by                      or by fax at 202–586–0552, or by                   to have, such collections may still be
                                                     several weeks due to security screening.                   email at jacob.bournazian@eia.gov.                 eligible for submission for other generic
                                                     DOE, therefore, encourages those                        FOR FURTHER INFORMATION CONTACT:                      mechanisms that are designed to yield
                                                     wishing to comment to submit                            Requests for additional information                   quantitative results.
                                                     comments electronically by email. If                    should be directed to Jacob Bournazian,                  The 60-day notice was published in
                                                     comments are submitted by regular                       U.S. Energy Information                               the Federal Register of December 4,
                                                     mail, the Department requests that they                 Administration, 1000 Independence                     2015; it can be reviewed at https://
                                                     be accompanied by a CD or diskette                      Avenue SW., Washington, DC 20585,                     www.gpo.gov/fdsys/pkg/FR–2015–12–


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                                                                                   Federal Register / Vol. 81, No. 29 / Friday, February 12, 2016 / Notices                                           7533

                                                     04/pdf/2015–30657.pdf. EIA proposes to                  Program; lwardle@idahopower.com;                      resource effects. Additionally, all dock
                                                     reduce the burden hour estimate shown                   (208) 388–2964.                                       applications would be required to meet
                                                     in the 60-day notice from 25,000 hours                     i. FERC Contact: Krista Sakallaris,                the IPC’s existing boat dock standards
                                                     to 15,000 hours to reflect current                      (202) 502–6302, Krista.Sakallaris@                    and applicants would be required to
                                                     program needs. Below we provide EIA’s                   ferc.gov.                                             obtain the required state and federal
                                                     projected average estimates for the next                   j. Deadline for filing comments,                   permits and consult with specified
                                                     three years:                                            motions to intervene, and protests:                   resource agencies.
                                                       Current Actions: New collection of                    March 8, 2015.                                           l. Locations of the Application: A
                                                     information.                                               The Commission strongly encourages                 copy of the application is available for
                                                       Type of Review: New Collection.                       electronic filing. Please file motions to             inspection and reproduction at the
                                                       Affected Public: Individuals and                      intervene, protests, comments, or                     Commission’s Public Reference Room,
                                                     Households, Businesses and                              recommendations using the                             located at 888 First Street NE., Room
                                                     Organizations, State, Local or Tribal                   Commission’s eFiling system at http://                2A, Washington, DC 20426, or by calling
                                                     Government.                                             www.ferc.gov/docs-filing/efiling.asp.                 (202) 502–8371. This filing may also be
                                                       Average Expected Annual Number of                     Commenters can submit brief comments                  viewed on the Commission’s Web site at
                                                     Activities: 150.                                        up to 6,000 characters, without prior                 http://www.ferc.gov using the
                                                       Respondents: 100.                                     registration, using the eComment system               ‘‘eLibrary’’ link. Enter the docket
                                                       Annual Responses: 15,000.                             at http://www.ferc.gov/docs-filing/                   number excluding the last three digits in
                                                       Frequency of Response: Once per                       ecomment.asp. You must include your                   the docket number field to access the
                                                     request.                                                name and contact information at the end               document. You may also register online
                                                       Average Minutes per Response: 60.                     of your comments. For assistance,                     at http://www.ferc.gov/docs-filing/
                                                       Burden Hours: 15,000.                                 please contact FERC Online Support at                 esubscription.asp to be notified via
                                                       An agency may not conduct or                          FERCOnlineSupport@ferc.gov, (866)                     email of new filings and issuances
                                                     sponsor, and a person is not required to                208–3676 (toll free), or (202) 502–8659               related to this or other pending projects.
                                                     respond to, a collection of information                 (TTY). In lieu of electronic filing, please           For assistance, call 1–866–208–3676 or
                                                     unless it displays a currently valid                    send a paper copy to: Secretary, Federal              email FERCOnlineSupport@ferc.gov, for
                                                     Office of Management and Budget                         Energy Regulatory Commission, 888                     TTY, call (202) 502–8659. A copy is also
                                                     control number.                                         First Street NE., Washington, DC 20426.               available for inspection and
                                                       Statutory Authority: Executive Order (EO)             The first page of any filing should                   reproduction at the address in item (h)
                                                     13571, Streamlining Service Delivery and                include docket number P–2777–123.                     above. Agencies may obtain copies of
                                                     Improving Customer Service.                                The Commission’s Rules of Practice                 the application directly from the
                                                       Issued in Washington, DC on February 5,               and Procedure require all intervenors                 applicant.
                                                     2016.                                                   filing documents with the Commission                     m. Individuals desiring to be included
                                                     Nanda Srinivasan,                                       to serve a copy of that document on                   on the Commission’s mailing list should
                                                     Director, Office of Survey Development and              each person whose name appears on the                 so indicate by writing to the Secretary
                                                     Statistical Integration, U.S. Energy                    official service list for the project.                of the Commission.
                                                     Information Administration.                             Further, if an intervenor files comments                 n. Comments, Protests, or Motions to
                                                     [FR Doc. 2016–02800 Filed 2–11–16; 8:45 am]             or documents with the Commission                      Intervene: Anyone may submit
                                                     BILLING CODE 6450–01–P                                  relating to the merits of an issue that               comments, a protest, or a motion to
                                                                                                             may affect the responsibilities of a                  intervene in accordance with the
                                                                                                             particular resource agency, they must                 requirements of Rules of Practice and
                                                     DEPARTMENT OF ENERGY                                    also serve a copy of the document on                  Procedure, 18 CFR 385.210, .211, .214,
                                                                                                             that resource agency.                                 respectively. In determining the
                                                     Federal Energy Regulatory                                  k. Description of Request: Idaho                   appropriate action to take, the
                                                     Commission                                              Power Company (IPC) filed a five-year                 Commission will consider all protests or
                                                     [Project No. 2777–123]                                  compliance report for the project’s                   other comments filed, but only those
                                                                                                             approved land management plan as well                 who file a motion to intervene in
                                                     Idaho Power Company; Notice of                          as proposed updates to the existing                   accordance with the Commission’s
                                                     Application Accepted for Filing and                     plan. Updates include new land-use                    Rules may become a party to the
                                                     Soliciting Comments, Motions To                         classification maps based off previously              proceeding. Any comments, protests, or
                                                     Intervene, and Protests                                 approved changes and modifications to                 motions to intervene must be received
                                                                                                             the use classification of private boat                on or before the specified comment date
                                                       Take notice that the following                        docks on conservation and agriculture/                for the particular application.
                                                     hydroelectric application has been filed                grazing land. IPC proposes to change the                 o. Filing and Service of Documents:
                                                     with the Commission and is available                    classification of private boat docks to               Any filing must (1) bear in all capital
                                                     for public inspection:                                  ‘‘conditional’’ in both conservation and              letters the title ‘‘COMMENTS’’,
                                                       a. Application Type: Amendment to                     agriculture/grazing land-use areas,                   ‘‘PROTEST’’, or ‘‘MOTION TO
                                                     Land Management Plan.                                   which are currently listed as allowed                 INTERVENE’’ as applicable; (2) set forth
                                                       b. Project No: 2777–123.
                                                       c. Date Filed: December 29, 2015.                     and prohibited, respectively. To remain               in the heading the name of the applicant
                                                       d. Applicant: Idaho Power Company.                    consistent across projects, IPC proposes              and the project number of the
asabaliauskas on DSK9F6TC42PROD with NOTICES2




                                                       e. Name of Project: Upper Salmon                      the modification due to changes in land               application to which the filing
                                                     Falls Hydroelectric Project.                            ownership and land use patterns from                  responds; (3) furnish the name, address,
                                                       f. Location: The project is located on                open-range grazing to private/rural-                  and telephone number of the person
                                                     the Snake River in Gooding and Twin                     residential uses in the project area, as              commenting, protesting or intervening;
                                                     Falls counties, Idaho.                                  well as at this and several other IPC                 and (4) otherwise comply with the
                                                       g. Filed Pursuant to: Federal Power                   projects. IPC states that by listing                  requirements of 18 CFR 385.2001
                                                     Act, 16 U.S.C. 791a–825r.                               private boat docks as conditional it                  through 385.2005. All comments,
                                                       h. Applicant Contact: L. Lewis                        would review all applications to ensure               motions to intervene, or protests must
                                                     Wardle, Senior Biologist—Licensing                      the proposal does not have adverse                    set forth their evidentiary basis. Any


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Document Created: 2016-02-12 01:24:05
Document Modified: 2016-02-12 01:24:05
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
Action30-Day Notice of Submission of Information Collection Approval from the Office of Management and Budget and Request for Comments.
DatesComments must be submitted by March 14, 2016.
ContactRequests for additional information should be directed to Jacob Bournazian, U.S. Energy Information Administration, 1000 Independence Avenue SW., Washington, DC 20585, phone: 202-586-5562, email: [email protected]
FR Citation81 FR 7532 

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