81 FR 78599 - Agency Information Collection Activities; Proposed Collection; Public Comment Request; Senior Medicare Patrol (SMP) Program National Beneficiary Survey
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Community Living Federal Register Volume 81, Issue 216 (November 8, 2016)
Administration for Community Living
Federal Register Volume 81, Issue 216 (November 8, 2016)
| Page Range | 78599-78600 | |
| FR Document | 2016-26923 |
[Federal Register Volume 81, Number 216 (Tuesday, November 8, 2016)] [Notices] [Pages 78599-78600] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2016-26923] ----------------------------------------------------------------------- DEPARTMENT OF HEALTH AND HUMAN SERVICES Administration for Community Living Agency Information Collection Activities; Proposed Collection; Public Comment Request; Senior Medicare Patrol (SMP) Program National Beneficiary Survey AGENCY: Administration for Community Living, HHS. ACTION: Notice. ----------------------------------------------------------------------- SUMMARY: The Administration for Community Living (ACL) is announcing that the proposed collection of information listed above has been submitted to the Office of Management and Budget (OMB) for review and clearance under the Paperwork Reduction Act of 1995. DATES: Submit written comments on the collection of information by December 8, 2016. ADDRESSES: Submit written comments on the collection of information by fax 202-395-5806 or by email to [[Page 78600]] [email protected], Attn: OMB Desk Officer for ACL. FOR FURTHER INFORMATION CONTACT: Katherine Glendening by phone: 202- 795-7350 or email: [email protected]. SUPPLEMENTARY INFORMATION: In compliance with section 44 U.S.C. 3507, ACL has submitted the following proposed collection of information to OMB for review and clearance. Proposed Collection: Evaluation of the Senior Medicare Patrols (SMP) program, U.S. Department of Health and Human Services (HHS), U.S. Administration for Community Living (ACL). Need and Use of Information Collection: The SMP Customer Satisfaction Survey is a survey of individuals who attend Senior Medicare Patrol (SMP) presentations to understand the potential for fraud, waste, and abuse within health care programs generally and Medicare/Medicaid specifically. The Senior Medicare Patrols Program (SMP) was created under Titles II and IV of the Older Americans Act (42 U.S.C. 3032), the amendments of 2006 (Pub. L. 109-365) and the Health Insurance Portability and Accountability Act of 1996 (Pub. L. 104-191). The mission of the SMP program is to empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education. The SMP program empowers Medicare beneficiaries through increased awareness and understanding of healthcare programs and helps them protect themselves from the economic and health-related consequences of Medicare fraud, waste, and abuse. The SMP program provides services through a national network of SMP grantees that are located in every state, the District of Columbia, Puerto Rico, and Guam. In 2014, SMPs conducted more than 14,000 education session presentations, with a total audience of 450,000 individuals. The survey will focus on education session presentations and the individuals who attend them, to determine if the target audience is satisfied with the information they are receiving. While the SMP program currently tracks output and outcome measures such as number of SMP Team members, group outreach and education events, individual interactions, and savings, customer satisfaction is not one of them. As a result, there is no current understanding of the link between the quality of the information received and the likelihood to avoid healthcare fraud, errors, and abuse. Comments in Response to the 60-Day Federal Register Notice A notice was published in the Federal Register in Vol. 81, No. 125/ Wednesday, June 29, 2016, Pages 42360-42361, announcing that ACL was requesting approval of a data collection (ICR New). No comments were received. Estimated Data Burden The SMP survey will be conducted over a three-year period beginning in Fiscal Year 2017 (FY 2017). Sites in each of the 50 states, the District of Columbia, and the territories of Guam and Puerto Rico will be surveyed once during the three-year period. Results from the surveys will be used to understand satisfaction among individuals who attend SMP education sessions, as well as how the program can be improved to provide better service to its target population. Eighteen (18) unique states/territories will be surveyed in FY17, with each state or territory expected to generate 75 unique responses, for a total of 1,350 individual responses in Year 1. This process will then be replicated in Year 2 (FY18), with a different group of 18 states and territories being surveyed. In Year 3 (FY19), the final 17 states/ territories will be surveyed. By the end of FY19, SMP will obtain 3,975 completed surveys to measure satisfaction at the national level (53 states/territories x 75 responses per state/territory). SMP will use the following factors to draw a representative sample of education session attendees:Randomly select 18 states and territories to be surveyed in Years 1 and 2 and 17 states/territories in Year 3, with the states/ territories stratified by the average number of education session attendees per month. Survey a specific site no more than once. Sample from at least five presenters in each state/ territory. Survey no fewer than five events and no more than 20 events in each state/territory. Survey no more than two events per month in each state/ territory. To generate a sample with a 95% confidence level at the national level, a minimum of 384 responses will be required, which is based on over 450,000 education session attendees in 2014. SMP anticipates collecting 75 completed surveys per state/territory, for a total collection of 3,975 completed surveys. This larger collection will enable ACL to make state-to-state comparisons, which is an important feature of this survey. Specifically, state-to-state comparisons will allow ACL to identify which states/territories are providing the best services to their beneficiaries, and what best practices can be shared across states/territories. The larger collection will also provide each state/territory with sufficient information to take local action to improve service within budgetary constraints. The proposed survey instrument may be viewed on the ACL Web site: http://www.acl.gov/Programs/CIP/OHIC/index.aspx. OMB approval is requested for 3 years. There are no costs to respondents other than their time. The average annual burden associated with these activities is summarized below: ---------------------------------------------------------------------------------------------------------------- Average burden Total average Respondent type Number of Responses per hours per annual burden respondents respondent response (hrs) (hrs) ---------------------------------------------------------------------------------------------------------------- Stratified Random Sample.................... 1,325 1 5/60 110.4 ---------------------------------------------------------------------------------------------------------------- Dated: October 27, 2016. Edwin L. Walker, Acting Administrator and Assistant Secretary for Aging. [FR Doc. 2016-26923 Filed 11-7-16; 8:45 am] BILLING CODE 4154-01-P
![Federal Register / Vol. 81, No. 216 / Tuesday, November 8, 2016 / Notices 78599
Administration for Children and and Family Services Plan (CFSP). The capacities throughout the five-year plan
Families. CFSP lays the groundwork for a system period. The CFS–101 has three parts.
of coordinated, integrated, and Part I is an annual budget request for the
Robert Sargis,
culturally relevant family services for upcoming fiscal year. Part II includes a
Reports Clearance Officer.
the subsequent five years (45 CFR summary of planned expenditures by
[FR Doc. 2016–26939 Filed 11–7–16; 8:45 am] 1357.15(a)(1)). The CFSP outlines program area for the upcoming fiscal
BILLING CODE 4184–01–P initiatives and activities the State, Tribe year, the estimated number of
or territory will carry out in individuals or families to be served, and
administering programs and services to the geographical service area. Part III
DEPARTMENT OF HEALTH AND promote the safety, permanency, and
HUMAN SERVICES includes actual expenditures by
well-being of children and families, program area, numbers of families and
Administration for Children and including, as applicable, those activities individuals served by program area, and
Families conducted under the John H. Chafee the geographic areas served for the last
Foster Care Independence Program complete fiscal year.
Proposed Information Collection (Section 477 of the Act) and the State
grant authorized by the Child Abuse Respondents: States, Territories, and
Activity; Comment Request
Prevention and Treatment Act. By June Tribes must complete the CFSP, APSR,
Proposed Projects 30 of each year, States, Territories, and and CFS–101. Tribes and territories are
Title: Child and Family Services Plan Tribes are also required to submit an exempted from the monthly caseworker
(CFSP), Annual Progress and Services Annual Progress and Services Report visits reporting requirement of the
Review (APSR), and Annual Budget (APSR) and a financial report called the CFSP/APSR. There are approximately
Expenses Request and Estimated CFS–101. The APSR is a yearly report 189 Tribal entities that currently receive
Expenditures (CFS–101) that discusses progress made by a State, IV–B funding. There are 53 States
OMB No.: 0970–0426 Territory or Tribe in accomplishing the (including Puerto Rico, the District of
Description: Under title IV–B, goals and objectives cited in its CFSP Columbia, and the Virgin Islands) that
subparts 1 and 2, of the Social Security (45 CFR 1357.16(a)). The APSR contains must complete the CFSP, APSR, and
Act (the Act), States, Territories, and new and updated information about CFS–101. There are a total of 242
Tribes are required to submit a Child service needs and organizational possible respondents.
ANNUAL BURDEN ESTIMATES
Number of Average
Number of Total burden
Instrument responses per burden hours
respondents hours
respondent per response
APSR ............................................................................................................... 242 1 80 19,360
CFSP ............................................................................................................... 242 1 120.25 29,100.50
CFS–101, Parts I, II, and III ............................................................................ 242 1 5 1,210
Caseworker Visits ............................................................................................ 53 1 99.33 5,264.49
Estimated Total Annual Burden proposed collection of information; (c) DEPARTMENT OF HEALTH AND
Hours: 54,934.99 the quality, utility, and clarity of the HUMAN SERVICES
In compliance with the requirements information to be collected; and (d)
of Section 506(c)(2)(A) of the Paperwork ways to minimize the burden Administration for Community Living
Reduction Act of 1995, the information to be collected; and (d)
Agency Information Collection
Administration for Children and ways to minimize the burden of the
Activities; Proposed Collection; Public
Families is soliciting public comment collection of information on
Comment Request; Senior Medicare
on the specific aspects of the respondents, including through the use Patrol (SMP) Program National
information collection described above. of automated collection techniques or Beneficiary Survey
Copies of the proposed collection of other forms of information technology.
information can be obtained and Consideration will be given to AGENCY: Administration for Community
comments may be forwarded by writing comments and suggestions submitted Living, HHS.
to the Administration for Children and within 60 days of this publication. ACTION: Notice.
Families, Office of Planning, Research
and Evaluation, 330 C Street SW.; Robert Sargis, SUMMARY: The Administration for
Washington, DC 20202; Attn: ACF Reports Clearance Officer. Community Living (ACL) is announcing
Reports Clearance Officer. Email [FR Doc. 2016–26917 Filed 11–7–16; 8:45 am] that the proposed collection of
address: infocollection@acf.hhs.gov. All BILLING CODE 4184–01–P
information listed above has been
requests should be identified by the title submitted to the Office of Management
of the information collection. and Budget (OMB) for review and
The Department specifically requests clearance under the Paperwork
mstockstill on DSK3G9T082PROD with NOTICES
comments on: (a) Whether the proposed Reduction Act of 1995.
collection of information is necessary DATES: Submit written comments on the
for the proper performance of the collection of information by December
functions of the agency, including 8, 2016.
whether the information shall have ADDRESSES: Submit written comments
practical utility; (b) the accuracy of the on the collection of information by fax
agency’s estimate of the burden of the 202–395–5806 or by email to
VerDate Sep<11>2014 16:27 Nov 07, 2016 Jkt 241001 PO 00000 Frm 00035 Fmt 4703 Sfmt 4703 E:\FR\FM\08NON1.SGM 08NON1](https://thefederalregister.org/doc/81_FR_78815/page/1.svg)
![78600 Federal Register / Vol. 81, No. 216 / Tuesday, November 8, 2016 / Notices
OIRA_submission@omb.eop.gov, Attn: individuals. The survey will focus on national level (53 states/territories × 75
OMB Desk Officer for ACL. education session presentations and the responses per state/territory). SMP will
FOR FURTHER INFORMATION CONTACT: individuals who attend them, to use the following factors to draw a
Katherine Glendening by phone: 202– determine if the target audience is representative sample of education
795–7350 or email: satisfied with the information they are session attendees:
Katherine.Glendening@acl.hhs.gov. receiving. While the SMP program • Randomly select 18 states and
SUPPLEMENTARY INFORMATION: In
currently tracks output and outcome territories to be surveyed in Years 1 and
compliance with section 44 U.S.C. 3507, measures such as number of SMP Team 2 and 17 states/territories in Year 3,
ACL has submitted the following members, group outreach and education with the states/territories stratified by
proposed collection of information to events, individual interactions, and the average number of education session
OMB for review and clearance. savings, customer satisfaction is not one attendees per month.
Proposed Collection: Evaluation of the of them. As a result, there is no current • Survey a specific site no more than
Senior Medicare Patrols (SMP) program, understanding of the link between the once.
U.S. Department of Health and Human quality of the information received and • Sample from at least five presenters
Services (HHS), U.S. Administration for the likelihood to avoid healthcare fraud, in each state/territory.
Community Living (ACL). errors, and abuse. • Survey no fewer than five events
Need and Use of Information Comments in Response to the 60-Day and no more than 20 events in each
Collection: The SMP Customer Federal Register Notice state/territory.
Satisfaction Survey is a survey of • Survey no more than two events per
individuals who attend Senior Medicare A notice was published in the Federal
Register in Vol. 81, No. 125/Wednesday, month in each state/territory.
Patrol (SMP) presentations to
June 29, 2016, Pages 42360–42361, To generate a sample with a 95%
understand the potential for fraud,
announcing that ACL was requesting confidence level at the national level, a
waste, and abuse within health care
approval of a data collection (ICR New). minimum of 384 responses will be
programs generally and Medicare/
No comments were received. required, which is based on over
Medicaid specifically. The Senior
Medicare Patrols Program (SMP) was 450,000 education session attendees in
Estimated Data Burden 2014. SMP anticipates collecting 75
created under Titles II and IV of the
Older Americans Act (42 U.S.C. 3032), The SMP survey will be conducted completed surveys per state/territory,
the amendments of 2006 (Pub. L. 109– over a three-year period beginning in for a total collection of 3,975 completed
365) and the Health Insurance Fiscal Year 2017 (FY 2017). Sites in surveys. This larger collection will
Portability and Accountability Act of each of the 50 states, the District of enable ACL to make state-to-state
1996 (Pub. L. 104–191). The mission of Columbia, and the territories of Guam comparisons, which is an important
the SMP program is to empower and and Puerto Rico will be surveyed once feature of this survey. Specifically, state-
assist Medicare beneficiaries, their during the three-year period. Results to-state comparisons will allow ACL to
families, and caregivers to prevent, from the surveys will be used to identify which states/territories are
detect, and report health care fraud, understand satisfaction among providing the best services to their
errors, and abuse through outreach, individuals who attend SMP education beneficiaries, and what best practices
counseling, and education. The SMP sessions, as well as how the program can be shared across states/territories.
program empowers Medicare can be improved to provide better The larger collection will also provide
beneficiaries through increased service to its target population. Eighteen each state/territory with sufficient
awareness and understanding of (18) unique states/territories will be information to take local action to
healthcare programs and helps them surveyed in FY17, with each state or improve service within budgetary
protect themselves from the economic territory expected to generate 75 unique constraints.
and health-related consequences of responses, for a total of 1,350 individual The proposed survey instrument may
Medicare fraud, waste, and abuse. The responses in Year 1. This process will be viewed on the ACL Web site: http://
SMP program provides services through then be replicated in Year 2 (FY18), www.acl.gov/Programs/CIP/OHIC/
a national network of SMP grantees that with a different group of 18 states and index.aspx.
are located in every state, the District of territories being surveyed. In Year 3 OMB approval is requested for 3
Columbia, Puerto Rico, and Guam. In (FY19), the final 17 states/territories years. There are no costs to respondents
2014, SMPs conducted more than will be surveyed. By the end of FY19, other than their time. The average
14,000 education session presentations, SMP will obtain 3,975 completed annual burden associated with these
with a total audience of 450,000 surveys to measure satisfaction at the activities is summarized below:
Average
Responses Total average
Number of burden hours
Respondent type per annual burden
respondents per response
respondent (hrs)
(hrs)
Stratified Random Sample ............................................................................... 1,325 1 5/60 110.4
Dated: October 27, 2016.
mstockstill on DSK3G9T082PROD with NOTICES
Edwin L. Walker,
Acting Administrator and Assistant Secretary
for Aging.
[FR Doc. 2016–26923 Filed 11–7–16; 8:45 am]
BILLING CODE 4154–01–P
VerDate Sep<11>2014 16:27 Nov 07, 2016 Jkt 241001 PO 00000 Frm 00036 Fmt 4703 Sfmt 9990 E:\FR\FM\08NON1.SGM 08NON1](https://thefederalregister.org/doc/81_FR_78815/page/2.svg)
Document Created: 2018-02-14 08:23:38
Document Modified: 2018-02-14 08:23:38
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice. | |
| Dates | Submit written comments on the collection of information by December 8, 2016. | |
| Contact | Katherine Glendening by phone: 202- 795-7350 or email: [email protected] | |
| FR Citation | 81 FR 78599 |
2025 Federal Register | Disclaimer | Privacy Policy
USC | CFR | eCFR