81 FR 78601 - Agency Information Collection Activities; Proposed Collection; Public Comment Request; Evaluation of the State Health Insurance Assistance Program (SHIP)
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Community Living Federal Register Volume 81, Issue 216 (November 8, 2016)
Administration for Community Living
Federal Register Volume 81, Issue 216 (November 8, 2016)
| Page Range | 78601-78602 | |
| FR Document | 2016-26924 |
[Federal Register Volume 81, Number 216 (Tuesday, November 8, 2016)] [Notices] [Pages 78601-78602] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2016-26924] ----------------------------------------------------------------------- DEPARTMENT OF HEALTH AND HUMAN SERVICES Administration for Community Living Agency Information Collection Activities; Proposed Collection; Public Comment Request; Evaluation of the State Health Insurance Assistance Program (SHIP) AGENCY: Administration for Community Living, HHS. ACTION: Notice. ----------------------------------------------------------------------- SUMMARY: The Administration for Community Living (ACL) is announcing that the proposed collection of information listed above has been submitted to the Office of Management and Budget (OMB) for review and clearance under the Paperwork Reduction Act of 1995. DATES: Comments must be received by December 8, 2016. ADDRESSES: Submit written comments on the collection of information by fax 202.395.5806 or by email to [email protected], Attn: OMB Desk Officer for ACL. FOR FURTHER INFORMATION CONTACT: Katherine Glendening by phone: 202- 795-7350 or email: [email protected]. SUPPLEMENTARY INFORMATION: In compliance with section 44 U.S.C. 3507, ACL has submitted the following proposed collection of information to OMB for review and clearance. Proposed Collection: Evaluation of the State Health Insurance Assistance Program (SHIP), U.S. Department of Health and Human Services (HHS), U.S. Administration for Community Living (ACL). Need and Use of Information Collection: The SHIP Customer Satisfaction Survey is a survey of individuals who meet with State Health Insurance Assistance Program (SHIP) Counselors to better understand their Medicare options. SHIP provides free, one-on-one counseling to the public, and the SHIP Customer Satisfaction Survey will be used to measure individuals' satisfaction with their counseling experience. The State Health Insurance Assistance Program (SHIP) was created under Section 4360 of the Omnibus Budget Reconciliation Act (OBRA) of 1990 (P.L. 101-508). SHIP was created to provide grant funding to states/territories, who in turn provide ``. . . information, counseling, and assistance . . . to individuals who are eligible to receive benefits under title XVIII of the Social Security Act'' (Medicare). SHIP grants help Medicare beneficiaries and their families to obtain information about topics, such as Medicare enrollment (Parts A and B), Medicare Advantage plans (Part C), prescription drug coverage (Part D), Medicare Savings Programs (MSPs), supplemental insurance policies (Medigap), Medicaid issues, and other health insurance issues. The survey will gauge individuals' satisfaction with the services provided by SHIP counselors. While the SHIP program currently tracks the number of contacts the program makes with individual citizens, as well as descriptive information about counseling sessions such as topic, location, and beneficiary demographics, the program does not track outcome measurements, including customer satisfaction. Comments in Response to the 60-Day Federal Register Notice A notice was published in the Federal Register in Vol. 81, No. 124/ Tuesday, June 28, 2016, Pages 41974-41975, announcing that ACL was requesting approval of a data collection (ICR New). No comments were received. Estimated Data Burden The SHIP survey will be conducted over a three-year period beginning in Fiscal Year 2017 (FY 2017), with sites in each of the 50 states, the District of Columbia and the territories of Guam, Puerto Rico and the U.S. Virgin Islands being surveyed once during the three- year period. Results from the surveys [[Page 78602]] will be used to understand satisfaction among individuals who receive SHIP Medicare assistance/counseling, as well, as how the program can be improved to provide better service to its target population. Eighteen (18) unique states/territories will be surveyed in FY 2017, with each state/territory expected to generate 75 unique responses, for a total of 1,350 individual responses in Year 1. This process will then be replicated in Year 2 (FY 2018) and Year 3 (FY 2019), with a different unique group of 18 states and territories being surveyed each year. By the end of FY19, SHIP will obtain 4,050 completed surveys to measure satisfaction at the state and national levels (18 states/territories x 75 responses per state x 3 years). SHIP will use the following factors to draw a representative sample of beneficiaries who received assistance/counseling:Review counseling sessions at two points each year: [cir] One week in the spring (outside of the annual Medicare Open Enrollment Period) [cir] One week in the fall (during the annual Medicare Open Enrollment Period) Focus only on non-redundant individuals (i.e., a random sample without replacement of individuals who receive SHIP counseling). Randomly select 18 states and territories to be surveyed each year, with the states/territories stratified by data collection method* and the size of the Medicare-eligible population. * Data collection method refers to how each state/territory collects and enters its records of counseling sessions. The majority of states/territories (29 of 54) directly enter counseling records into SHIP's National Performance Reporting (NPR) system, but the remaining states/territories upload data in batches at the end of each month. To ensure that the batch upload states/territories will be able to pull weekly samples twice per year, we will limit these states/territories to Years 2 and 3 of the survey administration period, thereby allowing for technical assistance to these states/territories if necessary. To generate a sample with a 95% confidence level at the national level 384 responses will be required (n = 3,000,000 counseling sessions in 2015). SHIP anticipates collecting 75 completed surveys per state/ territory, for a total collection of 4,050 completed surveys over the 3-year period. This larger collection will enable ACL to make state-to- state comparisons, which is an important feature of this survey. Specifically, state-to-state comparisons will allow ACL to identify which states/territories are providing the best services to their beneficiaries, and what best practices can be shared across states/ territories. The larger collection will also provide each state/ territory with sufficient information to take local action to improve service within budgetary constraints. The proposed survey instrument may be viewed on the Web site: http://www.acl.gov/Programs/CIP/OHIC/index.aspx. OMB approval is requested for 3 years. There are no costs to respondents other than their time. The average annual burden associated with these activities is summarized below: ---------------------------------------------------------------------------------------------------------------- Average burden Number of Responses per hours per Total average Respondent type respondents respondent response annual burden (hours) (hours) ---------------------------------------------------------------------------------------------------------------- Stratified Random Sample.................... 1,350 1 8/60 180 ---------------------------------------------------------------------------------------------------------------- Dated: October 27, 2016. Edwin L. Walker, Acting Administrator and Assistant Secretary for Aging. [FR Doc. 2016-26924 Filed 11-7-16; 8:45 am] BILLING CODE 4154-01-P
![Federal Register / Vol. 81, No. 216 / Tuesday, November 8, 2016 / Notices 78601
DEPARTMENT OF HEALTH AND the President and the Secretary of Proposed Collection: Evaluation of the
HUMAN SERVICES Health and Human Services on a broad State Health Insurance Assistance
range of topics relating to programs, Program (SHIP), U.S. Department of
Administration for Community Living services and support for individuals Health and Human Services (HHS), U.S.
with intellectual disabilities. The PCPID Administration for Community Living
Administration on Intellectual and executive order stipulates that the (ACL).
Developmental Disabilities, President’s Committee shall: (1) Provide such Need and Use of Information
Committee for People With Intellectual advice concerning intellectual Collection: The SHIP Customer
Disabilities disabilities as the President or the Satisfaction Survey is a survey of
AGENCY: Administration for Community Secretary of Health and Human Services individuals who meet with State Health
Living, HHS. may request; and (2) provide advice to Insurance Assistance Program (SHIP)
the President concerning the following Counselors to better understand their
ACTION: Notice. Medicare options. SHIP provides free,
for people with intellectual disabilities:
(A) Expansion of educational one-on-one counseling to the public,
DATES: Wednesday, November 30, 2016 and the SHIP Customer Satisfaction
from 9:00 a.m. to 5:00 p.m.; and opportunities; (B) promotion of
homeownership; (C) assurance of Survey will be used to measure
Thursday, December 1, 2016 from 9:00 individuals’ satisfaction with their
a.m. to 3:00 p.m. workplace integration; (D) improvement
of transportation options; (E) expansion counseling experience.
These meetings will be open to the The State Health Insurance Assistance
general public. of full access to community living; and
(F) increasing access to assistive and Program (SHIP) was created under
ADDRESSES: These meetings will be held Section 4360 of the Omnibus Budget
universally designed technologies.
in U.S. Department of Health and Reconciliation Act (OBRA) of 1990 (P.L.
Human Services/Hubert H. Humphrey Dated: October 27, 2016. 101–508). SHIP was created to provide
Building located at 200 Independence Aaron Bishop, grant funding to states/territories, who
Avenue SW., Conference Room 505A, Commissioner, Administration on Disabilities in turn provide ‘‘. . . information,
Washington, DC 20201. Individuals who (AoD) counseling, and assistance . . . to
would like to participate via conference [FR Doc. 2016–26880 Filed 11–7–16; 8:45 am] individuals who are eligible to receive
call may do so by dialing toll-free #: BILLING CODE 4154–01–P benefits under title XVIII of the Social
888–677–5620, when prompted enter Security Act’’ (Medicare). SHIP grants
pass code: 1697798. Individuals whose help Medicare beneficiaries and their
full participation in the meeting will DEPARTMENT OF HEALTH AND families to obtain information about
require special accommodations (e.g., HUMAN SERVICES topics, such as Medicare enrollment
sign language interpreting services, (Parts A and B), Medicare Advantage
assistive listening devices, materials in Administration for Community Living plans (Part C), prescription drug
alternative format such as large print or coverage (Part D), Medicare Savings
Braille) should notify Ms. Allison Cruz, Agency Information Collection
Activities; Proposed Collection; Public Programs (MSPs), supplemental
Director, Office of Innovation, via email insurance policies (Medigap), Medicaid
at Allison.Cruz@acl.hhs.gov, or via Comment Request; Evaluation of the
State Health Insurance Assistance issues, and other health insurance
telephone at 202–795–7334, no later issues. The survey will gauge
than Monday, November 18, 2016. The Program (SHIP)
individuals’ satisfaction with the
PCPID will attempt to accommodate AGENCY: Administration for Community services provided by SHIP counselors.
requests made after this date, but cannot Living, HHS. While the SHIP program currently
guarantee the ability to grant requests ACTION: Notice. tracks the number of contacts the
received after the deadline. All meeting program makes with individual citizens,
sites are barrier free, consistent with the SUMMARY: The Administration for as well as descriptive information about
Americans with Disabilities Act (ADA) Community Living (ACL) is announcing counseling sessions such as topic,
and the Federal Advisory Committee that the proposed collection of location, and beneficiary demographics,
Act (FACA). information listed above has been the program does not track outcome
AGENDA: The Committee Members will submitted to the Office of Management measurements, including customer
discuss preparation of the PCPID 2017 and Budget (OMB) for review and satisfaction.
Report to the President, including its clearance under the Paperwork
Reduction Act of 1995. Comments in Response to the 60-Day
content and format, and related data Federal Register Notice
collection and analysis required to DATES: Comments must be received by
complete the writing of the Report. They December 8, 2016. A notice was published in the Federal
will also receive presentations from ADDRESSES: Submit written comments
Register in Vol. 81, No. 124/Tuesday,
selected experts in the field of on the collection of information by fax June 28, 2016, Pages 41974–41975,
Intellectual and Developmental 202.395.5806 or by email to OIRA_ announcing that ACL was requesting
Disabilities. submission@omb.eop.gov, Attn: OMB approval of a data collection (ICR New).
ADDITIONAL INFORMATION: For further Desk Officer for ACL. No comments were received.
information, please contact Ms. Allison FOR FURTHER INFORMATION CONTACT: Estimated Data Burden
Cruz, Director, Office of Innovation, 330 Katherine Glendening by phone: 202– The SHIP survey will be conducted
mstockstill on DSK3G9T082PROD with NOTICES
C Street SW., Switzer Building, Room 795–7350 or email: over a three-year period beginning in
1114, Washington, DC 20201. Katherine.Glendening@acl.hhs.gov. Fiscal Year 2017 (FY 2017), with sites
Telephone: 202–795–7334. Fax: 202– SUPPLEMENTARY INFORMATION: In in each of the 50 states, the District of
795–7334. Email: Allison.Cruz@ compliance with section 44 U.S.C. 3507, Columbia and the territories of Guam,
acl.hhs.gov. ACL has submitted the following Puerto Rico and the U.S. Virgin Islands
SUPPLEMENTARY INFORMATION: The proposed collection of information to being surveyed once during the three-
PCPID acts in an advisory capacity to OMB for review and clearance. year period. Results from the surveys
VerDate Sep<11>2014 16:27 Nov 07, 2016 Jkt 241001 PO 00000 Frm 00037 Fmt 4703 Sfmt 4703 E:\FR\FM\08NON1.SGM 08NON1](https://thefederalregister.org/doc/81_FR_78817/page/1.svg)
![78602 Federal Register / Vol. 81, No. 216 / Tuesday, November 8, 2016 / Notices
will be used to understand satisfaction Æ One week in the fall (during the 384 responses will be required (n =
among individuals who receive SHIP annual Medicare Open Enrollment 3,000,000 counseling sessions in 2015).
Medicare assistance/counseling, as well, Period) SHIP anticipates collecting 75
as how the program can be improved to • Focus only on non-redundant completed surveys per state/territory,
provide better service to its target individuals (i.e., a random sample for a total collection of 4,050 completed
population. Eighteen (18) unique states/ without replacement of individuals who surveys over the 3-year period. This
territories will be surveyed in FY 2017, receive SHIP counseling). larger collection will enable ACL to
• Randomly select 18 states and
with each state/territory expected to make state-to-state comparisons, which
territories to be surveyed each year,
generate 75 unique responses, for a total is an important feature of this survey.
with the states/territories stratified by
of 1,350 individual responses in Year 1. data collection method* and the size of Specifically, state-to-state comparisons
This process will then be replicated in the Medicare-eligible population. will allow ACL to identify which states/
Year 2 (FY 2018) and Year 3 (FY 2019), * Data collection method refers to how territories are providing the best
with a different unique group of 18 each state/territory collects and enters services to their beneficiaries, and what
states and territories being surveyed its records of counseling sessions. The best practices can be shared across
each year. By the end of FY19, SHIP majority of states/territories (29 of 54) states/territories. The larger collection
will obtain 4,050 completed surveys to directly enter counseling records into will also provide each state/territory
measure satisfaction at the state and SHIP’s National Performance Reporting with sufficient information to take local
national levels (18 states/territories × 75 (NPR) system, but the remaining states/ action to improve service within
responses per state × 3 years). SHIP will territories upload data in batches at the budgetary constraints.
use the following factors to draw a end of each month. To ensure that the The proposed survey instrument may
representative sample of beneficiaries batch upload states/territories will be be viewed on the Web site: http://
who received assistance/counseling: able to pull weekly samples twice per www.acl.gov/Programs/CIP/OHIC/
year, we will limit these states/
• Review counseling sessions at two territories to Years 2 and 3 of the survey
index.aspx.
points each year: administration period, thereby allowing OMB approval is requested for 3
Æ One week in the spring (outside of for technical assistance to these states/ years. There are no costs to respondents
the annual Medicare Open Enrollment territories if necessary. other than their time. The average
Period) To generate a sample with a 95% annual burden associated with these
confidence level at the national level activities is summarized below:
Average Total
Responses
Number of burden hours average
Respondent type per
respondents per response annual burden
respondent (hours) (hours)
Stratified Random Sample ............................................................................... 1,350 1 8/60 180
Dated: October 27, 2016. with the Pharmaceutical Users Software including attachments, to http://
Edwin L. Walker, Exchange (PhUSE), an independent, www.regulations.gov will be posted to
Acting Administrator and Assistant Secretary non-profit consortium addressing the docket unchanged. Because your
for Aging. computational science issues, a PhUSE comment will be made public, you are
[FR Doc. 2016–26924 Filed 11–7–16; 8:45 am] working group developed the PhUSE solely responsible for ensuring that your
BILLING CODE 4154–01–P SDSP template. The purpose of this comment does not include any
review is to evaluate the template and confidential information that you or a
determine whether FDA will third party may not wish to be posted,
DEPARTMENT OF HEALTH AND recommend its use either as is, or in a such as medical information, your or
HUMAN SERVICES modified form, for regulatory anyone else’s Social Security number, or
submissions of study data. FDA is confidential business information, such
Food and Drug Administration seeking public comment on the use of as a manufacturing process. Please note
[Docket No. FDA–2016–N–3362] the PhUSE SDSP template for regulatory that if you include your name, contact
submissions. information, or other information that
Intent To Review a Study Data DATES: Although you can comment on identifies you in the body of your
Standardization Plan Template; Notice the PhUSE SDSP template at any time, comments, that information will be
of Availability; Establishment of a to ensure that the Agency considers posted on http://www.regulations.gov.
Public Docket; Request for Comments • If you want to submit a comment
your comments in this review, please
with confidential information that you
AGENCY: Food and Drug Administration, submit either electronic or written
do not wish to be made available to the
HHS. comments by January 9, 2017.
public, submit the comment as a
ACTION:Notice of availability; request ADDRESSES: You may submit comments written/paper submission and in the
for comments. as follows: manner detailed (see ‘‘Written/Paper
mstockstill on DSK3G9T082PROD with NOTICES
Electronic Submissions Submissions’’ and ‘‘Instructions’’).
SUMMARY: The Food and Drug
Administration (FDA), Center for Drug Submit electronic comments in the Written/Paper Submissions
Evaluation and Research, is establishing following way: Submit written/paper submissions as
a public docket to collect comments • Federal eRulemaking Portal: http:// follows:
related to a proposed Study Data www.regulations.gov. Follow the • Mail/Hand delivery/Courier (for
Standardization Plan (SDSP) template. instructions for submitting comments. written/paper submissions): Division of
As part of FDA’s ongoing collaboration Comments submitted electronically, Dockets Management (HFA–305), Food
VerDate Sep<11>2014 16:27 Nov 07, 2016 Jkt 241001 PO 00000 Frm 00038 Fmt 4703 Sfmt 4703 E:\FR\FM\08NON1.SGM 08NON1](https://thefederalregister.org/doc/81_FR_78817/page/2.svg)
Document Created: 2018-02-14 08:23:59
Document Modified: 2018-02-14 08:23:59
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice. | |
| Dates | Comments must be received by December 8, 2016. | |
| Contact | Katherine Glendening by phone: 202- 795-7350 or email: [email protected] | |
| FR Citation | 81 FR 78601 |
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