81_FR_79030 81 FR 78813 - Submission for OMB Review; USA.gov National Contact Center Customer Evaluation Survey

81 FR 78813 - Submission for OMB Review; USA.gov National Contact Center Customer Evaluation Survey

GENERAL SERVICES ADMINISTRATION

Federal Register Volume 81, Issue 217 (November 9, 2016)

Page Range78813-78814
FR Document2016-27064

Under the provisions of the Paperwork Reduction Act, the Regulatory Secretariat Division will be submitting to the Office of Management and Budget (OMB) a request to review and approve an extension of a previously approved information collection requirement regarding the National Contact Center customer evaluation surveys. A notice was published in the Federal Register at 81 FR 48797 on July 26, 2016. No comments were received.

Federal Register, Volume 81 Issue 217 (Wednesday, November 9, 2016)
[Federal Register Volume 81, Number 217 (Wednesday, November 9, 2016)]
[Notices]
[Pages 78813-78814]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-27064]


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GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0278]; [Docket 2016-0001; Sequence 5]


Submission for OMB Review; USA.gov National Contact Center 
Customer Evaluation Survey

AGENCY: USA.gov Contact Center, General Services Administration (GSA).

ACTION: Notice of request for comments regarding an extension to an 
existing OMB clearance.

-----------------------------------------------------------------------

SUMMARY: Under the provisions of the Paperwork Reduction Act, the 
Regulatory Secretariat Division will be submitting to the Office of 
Management and Budget (OMB) a request to review and approve an 
extension of a previously approved information collection requirement 
regarding the National Contact Center customer evaluation surveys. A 
notice was published in the Federal Register at 81 FR 48797 on July 26, 
2016. No comments were received.

DATES: Submit comments on or before: January 9, 2017.

FOR FURTHER INFORMATION CONTACT: Mr. David Kaufmann, Federal 
Information Specialist, Office of Citizen Services and Communications, 
at telephone 202-357-9661 or via email to [email protected].

ADDRESSES: Submit comments regarding this burden estimate or any other 
aspect of this collection of information, including suggestions for 
reducing this burden to: Office of Information and

[[Page 78814]]

Regulatory Affairs of OMB, Attention: Desk Officer for GSA, Room 10236, 
NEOB, Washington, DC 20503. Additionally submit a copy to GSA by any of 
the following methods:
     Regulations.gov: http://www.regulations.gov. Submit 
comments via the Federal eRulemaking portal by searching the OMB 
control number. Select the link ``Submit a Comment'' that corresponds 
with ``Information Collection 3090-0278, National Contract Center 
Evaluation Survey''. Follow the instructions provided at the ``Submit a 
Comment'' screen. Please include your name, company name (if any), and 
``Information Collection 3090-0278, National Contract Center Evaluation 
Survey'' on your attached document.
     Mail: General Services Administration, Regulatory 
Secretariat Division (MVCB), 1800 F Street NW., Washington, DC 20405. 
ATTN: Ms. Flowers/IC 3090-0278, National Contract Center Evaluation 
Survey.
    Instructions: Please submit comments only and cite Information 
Collection 3090-0278, National Contract Center Evaluation Survey, in 
all correspondence related to this collection. Comments received 
generally will be posted without change to http://www.regulations.gov, 
including any personal and/or business confidential information 
provided. To confirm receipt of your comment(s), please check 
www.regulations.gov, approximately two to three days after submission 
to verify posting (except allow 30 days for posting of comments 
submitted by mail).

SUPPLEMENTARY INFORMATION: 

A. Purpose

    This information collection will be used to assess the public's 
satisfaction with the USA.gov National Contact Center service(formerly 
the Federal Citizen Information Center's (FCIC) National Contact 
Center), to assist in increasing the efficiency in responding to the 
public's need for Federal information, and to assess the effectiveness 
of marketing efforts.

B. Annual Reporting Burden

    The following are estimates of the annual hourly burdens for our 
surveys based on historical participation in our surveys.

(1) Telephone Survey:
    Respondents: 6000.
    Responses per Respondent: 1.
    Annual Responses: 6000.
    Hours per Response: 0.12.
    Total Burden Hours: 720.
(2) Web Chat Survey:
    Respondents: 2400.
    Responses per Respondent: 1.
    Annual Responses: 2400.
    Hours per Response: 0.12.
    Total Burden Hours: 288.
(3) Email Survey:
    Respondents: 3600.
    Responses per Respondent: 1.
    Annual Responses: 3600.
    Hours per Response: 0.12.
    Total Burden Hours: 432.
Grand Total Burden Hours: 1440.

C. Public Comments

    Public comments are particularly invited on: Whether this 
collection of information is necessary and whether it will have 
practical utility; whether our estimate of the public burden of this 
collection of information is accurate and based on valid assumptions 
and methodology; and ways to enhance the quality, utility, and clarity 
of the information to be collected.

OBTAINING COPIES OF PROPOSALS: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory Secretariat Division (MVCB), 1800 F Street 
NW., Washington, DC 20405, telephone 202-501-4755. Please cite OMB 
Control No. 3090-0278, National Contact Center Customer Evaluation 
Survey, in all correspondence.

    Dated: November 4, 2016.
David A. Shive,
Chief Information Officer.
[FR Doc. 2016-27064 Filed 11-8-16; 8:45 am]
 BILLING CODE 6820-CX-P



                                                                         Federal Register / Vol. 81, No. 217 / Wednesday, November 9, 2016 / Notices                                                  78813

                                                Board, are available for immediate                      the Board of Governors. Interested                    express their views in writing on the
                                                inspection at the Federal Reserve Bank                  persons may express their views in                    question whether the proposal complies
                                                indicated. The applications will also be                writing on the standards enumerated in                with the standards of section 4 of the
                                                available for inspection at the offices of              the BHC Act (12 U.S.C. 1842(c)). If the               BHC Act.
                                                the Board of Governors. Interested                      proposal also involves the acquisition of               Unless otherwise noted, comments
                                                persons may express their views in                      a nonbanking company, the review also                 regarding the applications must be
                                                writing on the standards enumerated in                  includes whether the acquisition of the               received at the Reserve Bank indicated
                                                the BHC Act (12 U.S.C. 1842(c)). If the                 nonbanking company complies with the                  or the offices of the Board of Governors
                                                proposal also involves the acquisition of               standards in section 4 of the BHC Act                 not later than November 23, 2016.
                                                a nonbanking company, the review also                   (12 U.S.C. 1843). Unless otherwise                      A. Federal Reserve Bank of Chicago
                                                includes whether the acquisition of the                 noted, nonbanking activities will be                  (Colette A. Fried, Assistant Vice
                                                nonbanking company complies with the                    conducted throughout the United States.               President) 230 South LaSalle Street,
                                                standards in section 4 of the BHC Act                      Unless otherwise noted, comments                   Chicago, Illinois 60690–1414:
                                                (12 U.S.C. 1843). Unless otherwise                      regarding each of these applications                    1. First State Associates, Inc.,
                                                noted, nonbanking activities will be                    must be received at the Reserve Bank                  Hawarden, Iowa; to continue engaging
                                                conducted throughout the United States.                 indicated or the offices of the Board of              in the sale of insurance in a town of less
                                                  Unless otherwise noted, comments                      Governors not later than December 5,                  than 5,000 in population, pursuant to
                                                regarding each of these applications                    2016.                                                 section 225.28(b)(11)(iii)(A).
                                                must be received at the Reserve Bank                       A. Federal Reserve Bank of Atlanta
                                                                                                                                                                Board of Governors of the Federal Reserve
                                                indicated or the offices of the Board of                (Chapelle Davis, Assistant Vice
                                                                                                                                                              System, November 3, 2016.
                                                Governors not later than December 7,                    President) 1000 Peachtree Street NE.,
                                                                                                                                                              Yao-Chin Chao,
                                                2016.                                                   Atlanta, Georgia 30309. Comments can
                                                  A. Federal Reserve Bank of St. Louis                  also be sent electronically to                        Assistant Secretary of the Board.
                                                (David L. Hubbard, Senior Manager)                      Applications.Comments@atl.frb.org:                    [FR Doc. 2016–26974 Filed 11–8–16; 8:45 am]
                                                P.O. Box 442, St. Louis, Missouri                          1. The Desjardins Group, Levis,                    BILLING CODE 6210–01–P
                                                63166–2034. Comments can also be sent                   Quebec, Canada; to merge its subsidiary
                                                electronically to                                       Caisse centrale Desjardins du Québec,
                                                Comments.applications@stls.frb.org:                     Montreal, Quebec, Canada, into                        GENERAL SERVICES
                                                  1. The McGehee Bank Employee Stock                    Fédération des caisses Desjardins du                ADMINISTRATION
                                                Ownership Plan, McGehee, Arkansas; to                   Québec, Levis, Quebec, Canada and
                                                acquire additional voting shares, for a                 retain control of Desjardins FSB                      [OMB Control No. 3090–0278]; [Docket
                                                total of 35 percent of the voting shares,               Holdings, Inc. and Desjardins Bank,                   2016–0001; Sequence 5]
                                                of Southeast Financial Bankstock Corp.,                 N.A., both of Hallandale, Florida.
                                                McGehee, Arkansas, and thereby                                                                                Submission for OMB Review; USA.gov
                                                                                                          Board of Governors of the Federal Reserve           National Contact Center Customer
                                                increase its owenership of McGehee                      System, November 3, 2016.
                                                Bank, McGehee, Arkansas.                                                                                      Evaluation Survey
                                                                                                        Yao-Chin Chao,
                                                  Board of Governors of the Federal Reserve             Assistant Secretary of the Board.                     AGENCY: USA.gov Contact Center,
                                                System, November 4, 2016.
                                                                                                        [FR Doc. 2016–26972 Filed 11–8–16; 8:45 am]
                                                                                                                                                              General Services Administration (GSA).
                                                Yao-Chin Chao,                                                                                                ACTION: Notice of request for comments
                                                                                                        BILLING CODE 6210–01–P
                                                Assistant Secretary of the Board.                                                                             regarding an extension to an existing
                                                [FR Doc. 2016–27048 Filed 11–8–16; 8:45 am]                                                                   OMB clearance.
                                                BILLING CODE 6210–01–P                                  FEDERAL RESERVE SYSTEM
                                                                                                                                                              SUMMARY:    Under the provisions of the
                                                                                                        Notice of Proposals To Engage in or                   Paperwork Reduction Act, the
                                                FEDERAL RESERVE SYSTEM                                  To Acquire Companies Engaged in                       Regulatory Secretariat Division will be
                                                                                                        Permissible Nonbanking Activities                     submitting to the Office of Management
                                                Formations of, Acquisitions by, and                                                                           and Budget (OMB) a request to review
                                                Mergers of Bank Holding Companies                          The companies listed in this notice                and approve an extension of a
                                                                                                        have given notice under section 4 of the              previously approved information
                                                  The companies listed in this notice                   Bank Holding Company Act (12 U.S.C.                   collection requirement regarding the
                                                have applied to the Board for approval,                 1843) (BHC Act) and Regulation Y, (12                 National Contact Center customer
                                                pursuant to the Bank Holding Company                    CFR part 225) to engage de novo, or to                evaluation surveys. A notice was
                                                Act of 1956 (12 U.S.C. 1841 et seq.)                    acquire or control voting securities or               published in the Federal Register at 81
                                                (BHC Act), Regulation Y (12 CFR part                    assets of a company, including the                    FR 48797 on July 26, 2016. No
                                                225), and all other applicable statutes                 companies listed below, that engages                  comments were received.
                                                and regulations to become a bank                        either directly or through a subsidiary or
                                                                                                                                                              DATES: Submit comments on or before:
                                                holding company and/or to acquire the                   other company, in a nonbanking activity
                                                                                                                                                              January 9, 2017.
                                                assets or the ownership of, control of, or              that is listed in § 225.28 of Regulation Y
                                                the power to vote shares of a bank or                   (12 CFR 225.28) or that the Board has                 FOR FURTHER INFORMATION CONTACT: Mr.
                                                bank holding company and all of the                     determined by Order to be closely                     David Kaufmann, Federal Information
                                                banks and nonbanking companies                          related to banking and permissible for                Specialist, Office of Citizen Services and
                                                                                                                                                              Communications, at telephone 202–
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                                                owned by the bank holding company,                      bank holding companies. Unless
                                                including the companies listed below.                   otherwise noted, these activities will be             357–9661 or via email to david.kauf
                                                  The applications listed below, as well                conducted throughout the United States.               mann@gsa.gov.
                                                as other related filings required by the                   Each notice is available for inspection            ADDRESSES: Submit comments regarding
                                                Board, are available for immediate                      at the Federal Reserve Bank indicated.                this burden estimate or any other aspect
                                                inspection at the Federal Reserve Bank                  The notice also will be available for                 of this collection of information,
                                                indicated. The applications will also be                inspection at the offices of the Board of             including suggestions for reducing this
                                                available for inspection at the offices of              Governors. Interested persons may                     burden to: Office of Information and


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                                                78814                    Federal Register / Vol. 81, No. 217 / Wednesday, November 9, 2016 / Notices

                                                Regulatory Affairs of OMB, Attention:                     Responses per Respondent: 1.                        whether the FY 2018 new medical
                                                Desk Officer for GSA, Room 10236,                         Annual Responses: 2400.                             services and technologies applications
                                                NEOB, Washington, DC 20503.                               Hours per Response: 0.12.                           meet the substantial clinical
                                                Additionally submit a copy to GSA by                      Total Burden Hours: 288.                            improvement criterion.
                                                any of the following methods:                           (3) Email Survey:                                     DATES: Meeting Date: The Town Hall
                                                   • Regulations.gov: http://                             Respondents: 3600.                                  Meeting announced in this notice will
                                                www.regulations.gov. Submit comments                      Responses per Respondent: 1.                        be held on Tuesday, February 14, 2017.
                                                via the Federal eRulemaking portal by                     Annual Responses: 3600.                             The Town Hall Meeting will begin at
                                                searching the OMB control number.                         Hours per Response: 0.12.                           9:00 a.m. Eastern Standard Time (e.s.t.)
                                                Select the link ‘‘Submit a Comment’’                      Total Burden Hours: 432.                            and check-in will begin at 8:30 a.m.
                                                that corresponds with ‘‘Information                     Grand Total Burden Hours: 1440.                       e.s.t.
                                                Collection 3090–0278, National Contract                 C. Public Comments                                       Deadline for Registration for
                                                Center Evaluation Survey’’. Follow the                                                                        Participants (not Presenting) at the
                                                instructions provided at the ‘‘Submit a                    Public comments are particularly
                                                                                                                                                              Town Hall Meeting: The deadline to
                                                Comment’’ screen. Please include your                   invited on: Whether this collection of
                                                                                                                                                              register to attend the Town Hall Meeting
                                                name, company name (if any), and                        information is necessary and whether it
                                                                                                                                                              is 5:00 p.m., e.s.t. on Wednesday,
                                                ‘‘Information Collection 3090–0278,                     will have practical utility; whether our
                                                                                                                                                              February 8, 2017.
                                                National Contract Center Evaluation                     estimate of the public burden of this                    Deadline for Requesting Special
                                                Survey’’ on your attached document.                     collection of information is accurate and             Accommodations: The deadline to
                                                   • Mail: General Services                             based on valid assumptions and                        submit requests for special
                                                Administration, Regulatory Secretariat                  methodology; and ways to enhance the                  accommodations is 5:00 p.m., e.s.t. on
                                                Division (MVCB), 1800 F Street NW.,                     quality, utility, and clarity of the                  Tuesday, January 17, 2017.
                                                Washington, DC 20405. ATTN: Ms.                         information to be collected.                             Deadline for Registration of Presenters
                                                Flowers/IC 3090–0278, National                          OBTAINING COPIES OF PROPOSALS:                        at the Town Hall Meeting: The deadline
                                                Contract Center Evaluation Survey.                      Requesters may obtain a copy of the                   to register to present at the Town Hall
                                                   Instructions: Please submit comments                 information collection documents from                 Meeting is 5:00 p.m., e.s.t. on Monday,
                                                only and cite Information Collection                    the General Services Administration,                  January 30, 2017.
                                                3090–0278, National Contract Center                     Regulatory Secretariat Division (MVCB),                  Deadline for Submission of Agenda
                                                Evaluation Survey, in all                               1800 F Street NW., Washington, DC                     Item(s) or Written Comments for the
                                                correspondence related to this                          20405, telephone 202–501–4755. Please                 Town Hall Meeting: Written comments
                                                collection. Comments received generally                 cite OMB Control No. 3090–0278,                       and agenda items for discussion at the
                                                will be posted without change to http://                National Contact Center Customer                      Town Hall Meeting, including agenda
                                                www.regulations.gov, including any                      Evaluation Survey, in all                             items by presenters, must be received by
                                                personal and/or business confidential                   correspondence.                                       5:00 p.m. e.s.t. on Monday, January 30,
                                                information provided. To confirm                          Dated: November 4, 2016.                            2017.
                                                receipt of your comment(s), please                      David A. Shive,                                          Deadline for Submission of Written
                                                check www.regulations.gov,                              Chief Information Officer.                            Comments after the Town Hall Meeting
                                                approximately two to three days after                                                                         for consideration in the FY 2018 IPPS
                                                                                                        [FR Doc. 2016–27064 Filed 11–8–16; 8:45 am]
                                                submission to verify posting (except                                                                          proposed rule: Individuals may submit
                                                                                                        BILLING CODE 6820–CX–P
                                                allow 30 days for posting of comments                                                                         written comments after the Town Hall
                                                submitted by mail).                                                                                           Meeting, as specified in the ADDRESSES
                                                SUPPLEMENTARY INFORMATION:                                                                                    section of this notice, on whether the
                                                                                                        DEPARTMENT OF HEALTH AND                              service or technology represents a
                                                A. Purpose                                              HUMAN SERVICES                                        substantial clinical improvement. These
                                                   This information collection will be                  Centers for Medicare & Medicaid                       comments must be received by 5:00
                                                used to assess the public’s satisfaction                Services                                              p.m. e.s.t. on Friday, February 24, 2017,
                                                with the USA.gov National Contact                                                                             for consideration in the FY 2018 IPPS
                                                Center service(formerly the Federal                     [CMS–1662–N]                                          proposed rule.
                                                Citizen Information Center’s (FCIC)                                                                           ADDRESSES: Meeting Location: The
                                                National Contact Center), to assist in                  Medicare Program; Town Hall Meeting
                                                                                                                                                              Town Hall Meeting will be held in the
                                                increasing the efficiency in responding                 on the FY 2018 Applications for New
                                                                                                                                                              main Auditorium in the central building
                                                to the public’s need for Federal                        Medical Services and Technologies
                                                                                                                                                              of the Centers for Medicare & Medicaid
                                                information, and to assess the                          Add-On Payments
                                                                                                                                                              Services located at 7500 Security
                                                effectiveness of marketing efforts.                     AGENCY: Centers for Medicare &                        Boulevard, Baltimore, MD 21244–1850.
                                                B. Annual Reporting Burden                              Medicaid Services (CMS), HHS.                            In addition, we are providing two
                                                                                                        ACTION: Notice of meeting.                            alternatives to attending the meeting in
                                                  The following are estimates of the                                                                          person—(1) there will be an open toll-
                                                annual hourly burdens for our surveys                   SUMMARY:   This notice announces a                    free phone line to call into the Town
                                                based on historical participation in our                Town Hall meeting in accordance with                  Hall Meeting; or (2) participants may
                                                surveys.                                                section 1886(d)(5)(K)(viii) of the Social             view and participate in the Town Hall
                                                (1) Telephone Survey:                                   Security Act (the Act) to discuss fiscal              Meeting via live stream technology or
sradovich on DSK3GMQ082PROD with NOTICES




                                                  Respondents: 6000.                                    year (FY) 2018 applications for add-on                webinar. Information on these options is
                                                  Responses per Respondent: 1.                          payments for new medical services and                 discussed in section II.B. of this notice.
                                                  Annual Responses: 6000.                               technologies under the hospital                          Registration and Special
                                                  Hours per Response: 0.12.                             inpatient prospective payment system                  Accommodations: Individuals wishing
                                                  Total Burden Hours: 720.                              (IPPS). Interested parties are invited to             to participate in the meeting must
                                                (2) Web Chat Survey:                                    this meeting to present their comments,               register by following the on-line
                                                  Respondents: 2400.                                    recommendations, and data regarding                   registration instructions located in


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Document Created: 2016-11-09 01:39:20
Document Modified: 2016-11-09 01:39:20
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice of request for comments regarding an extension to an existing OMB clearance.
DatesSubmit comments on or before: January 9, 2017.
ContactMr. David Kaufmann, Federal Information Specialist, Office of Citizen Services and Communications, at telephone 202-357-9661 or via email to [email protected]
FR Citation81 FR 78813 

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