81_FR_79226 81 FR 79008 - Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

81 FR 79008 - Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF ENERGY
U.S. Energy Information Administration

Federal Register Volume 81, Issue 218 (November 10, 2016)

Page Range79008-79009
FR Document2016-27173

As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, EIA has submitted a Generic Information Collection Request (Generic ICR): ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' to OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.).

Federal Register, Volume 81 Issue 218 (Thursday, November 10, 2016)
[Federal Register Volume 81, Number 218 (Thursday, November 10, 2016)]
[Notices]
[Pages 79008-79009]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-27173]


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DEPARTMENT OF ENERGY

U.S. Energy Information Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: U.S. Energy Information Administration (EIA), Department of 
Energy.

ACTION: 30-Day Notice of Submission of Information Collection Approval 
From the Office of Management and Budget and Request for Comments.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, EIA has 
submitted a Generic Information Collection Request (Generic ICR): 
``Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery'' to OMB for approval under the Paperwork 
Reduction Act (PRA) (44 U.S.C. 3501 et. seq.).

DATES: Comments must be submitted by December 12, 2016.

ADDRESSES: Written comments may be submitted to:
    DOE Desk Officer, Office of Information and Regulatory Affairs, 
Office of Management and Budget, New Executive Office Building, Room 
10102, 735 17th Street NW., Washington, DC 20503.

and to

    Jacob Bournazian, Energy Information Administration, 1000 
Independence Avenue SW., Washington, DC 20585, or by fax at 202-586-
0552, or by email at [email protected].

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to Jacob Bournazian, U.S. Energy Information 
Administration, 1000 Independence Avenue SW., Washington, DC 20585, 
phone: 202-586-5562, email: [email protected].

SUPPLEMENTARY INFORMATION:
    OMB Number: 1905-0210.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The proposed information collection activity provides a 
means to collect qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery.
    Qualitative feedback means data that provide useful insights on 
perceptions and opinions, but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations. This feedback also provides 
an early warning of issues with service, or focuses attention on areas 
where communication, training or changes in operations might improve 
the accuracy of data reported on survey instruments or the delivery of 
products or services. These collections will allow for ongoing, 
collaborative and actionable communications between the agency and its 
customers and stakeholders. It will also allow feedback to contribute 
directly to the improvement of program management.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting

[[Page 79009]]

program performance. Such data uses require more rigorous designs that 
address: The target population to which generalizations will be made, 
the sampling frame, the sample design (including stratification and 
clustering), the precision requirements or power calculations that 
justify the proposed sample size, the expected response rate, methods 
for assessing potential non-response bias, the protocols for data 
collection, and any testing procedures that were or will be undertaken 
prior to fielding the study. Depending on the degree of influence the 
results are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results.
    The 60-day notice was published in the Federal Register of August 
1, 2016 at 81 FR 50492 and is available at https://www.thefederalregister.org/fdsys/pkg/FR-2016-08-01/pdf/2016-18120.pdf. EIA proposes to increase the 
burden hour estimate shown in the 60-day notice from 15,000 hours to 
15,750 hours (5,250 hours annually) to reflect current program needs. 
Below we provide EIA's projected average estimates for the next three 
years:
    Type of Review: Revision of a currently approved collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of Activities: 10.
    Average Number of Respondents per Activity: 5,000.
    Annual Estimated Number of Responses: 50,000.
    Frequency of Response: Once per request.
    Average Minutes per Response: 6.3.
    Annual Burden Hours: 5,250.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Statutory Authority: Executive Order (EO) 13571, Streamlining 
Service Delivery and Improving Customer Service.

    Issued in Washington, DC on November 4, 2016.
Nanda Srinivasan,
Director, Office of Survey Development and Statistical Integration, 
U.S. Energy Information Administration.
[FR Doc. 2016-27173 Filed 11-9-16; 8:45 am]
 BILLING CODE 6450-01-P



                                                    79008                     Federal Register / Vol. 81, No. 218 / Thursday, November 10, 2016 / Notices

                                                    requires DOE to give appropriate                        procedures will be used as necessary to               DATES:   Comments must be submitted by
                                                    consideration to the environmental                      achieve a complete understanding of the               December 12, 2016.
                                                    effects of its proposed decisions. No                   facts and issues. If an additional                    ADDRESSES: Written comments may be
                                                    final decision will be issued in this                   procedure is scheduled, notice will be                submitted to:
                                                    proceeding until DOE has met its                        provided to all parties. If no party                     DOE Desk Officer, Office of
                                                    environmental responsibilities.                         requests additional procedures, a final               Information and Regulatory Affairs,
                                                    Public Comment Procedures                               Opinion and Order may be issued based                 Office of Management and Budget, New
                                                                                                            on the official record, including the                 Executive Office Building, Room 10102,
                                                       In response to this Notice, any person               Application and responses filed by                    735 17th Street NW., Washington, DC
                                                    may file a protest, comments, or a                      parties pursuant to this notice, in                   20503.
                                                    motion to intervene or notice of                        accordance with 10 CFR 590.316.                       and to
                                                    intervention, as applicable. Due to the                   The Application is available for
                                                    complexity of the issues raised by the                                                                           Jacob Bournazian, Energy Information
                                                                                                            inspection and copying in the Office of               Administration, 1000 Independence
                                                    Applicant, interested persons will be
                                                                                                            Regulation and International                          Avenue SW., Washington, DC 20585, or
                                                    provided 60 days from the date of
                                                                                                            Engagement docket room, Room 3E–                      by fax at 202–586–0552, or by email at
                                                    publication of this Notice in which to
                                                                                                            042, 1000 Independence Avenue SW.,                    jacob.bournazian@eia.gov.
                                                    submit comments, protests, motions to
                                                                                                            Washington, DC 20585. The docket                      FOR FURTHER INFORMATION CONTACT:
                                                    intervene, or notices of intervention.
                                                       Any person wishing to become a party                 room is open between the hours of 8:00                Requests for additional information
                                                    to the proceeding must file a motion to                 a.m. and 4:30 p.m., Monday through                    should be directed to Jacob Bournazian,
                                                    intervene or notice of intervention. The                Friday, except Federal holidays.                      U.S. Energy Information
                                                    filing of comments or a protest with                      The Application and any filed                       Administration, 1000 Independence
                                                    respect to the Application will not serve               protests, motions to intervene or notice              Avenue SW., Washington, DC 20585,
                                                    to make the commenter or protestant a                   of interventions, and comments will                   phone: 202–586–5562, email:
                                                    party to the proceeding, although                       also be available electronically by going             jacob.bournazian@eia.gov.
                                                    protests and comments received from                     to the following DOE/FE Web address:                  SUPPLEMENTARY INFORMATION:
                                                    persons who are not parties will be                     http://energy.gov/fe/lake-charles-lng-                   OMB Number: 1905–0210.
                                                    considered in determining the                           export-company-llc-fe-docket-16-109-                     Title: Generic Clearance for the
                                                    appropriate action to be taken on the                   lng-export-fta-and-nftas.                             Collection of Qualitative Feedback on
                                                    Application. All protests, comments,                      Issued in Washington, DC, on November 4,            Agency Service Delivery.
                                                    motions to intervene, or notices of                     2016.                                                    Abstract: The proposed information
                                                    intervention must meet the                              John A. Anderson,                                     collection activity provides a means to
                                                    requirements specified by the                           Director, Office of Regulation and
                                                                                                                                                                  collect qualitative customer and
                                                    regulations in 10 CFR part 590.                         International Engagement, Office of Oil and           stakeholder feedback in an efficient,
                                                       Filings may be submitted using one of                Natural Gas.                                          timely manner, in accordance with the
                                                    the following methods: (1) Emailing the                 [FR Doc. 2016–27175 Filed 11–9–16; 8:45 am]           Administration’s commitment to
                                                    filing to fergas@hq.doe.gov, with FE                    BILLING CODE 6450–01–P
                                                                                                                                                                  improving service delivery.
                                                    Docket No. 16–109–LNG in the title                                                                               Qualitative feedback means data that
                                                    line; (2) mailing an original and three                                                                       provide useful insights on perceptions
                                                    paper copies of the filing to the Office                DEPARTMENT OF ENERGY                                  and opinions, but are not statistical
                                                    of Regulation and International                                                                               surveys that yield quantitative results
                                                    Engagement at the address listed in                     U.S. Energy Information                               that can be generalized to the
                                                    ADDRESSES; or (3) hand delivering an                    Administration                                        population of study. This feedback will
                                                    original and three paper copies of the                                                                        provide insights into customer or
                                                    filing to the Office of Regulation and                  Agency Information Collection                         stakeholder perceptions, experiences
                                                    International Engagement at the address                 Activities: Proposed Collection;                      and expectations. This feedback also
                                                    listed in ADDRESSES. All filings must                   Comment Request; Generic Clearance                    provides an early warning of issues with
                                                    include a reference to FE Docket No.                    for the Collection of Qualitative                     service, or focuses attention on areas
                                                    16–109–LNG. Please note: If submitting                  Feedback on Agency Service Delivery                   where communication, training or
                                                    a filing via email, please include all                                                                        changes in operations might improve
                                                    related documents and attachments                       AGENCY: U.S. Energy Information                       the accuracy of data reported on survey
                                                    (e.g., exhibits) in the original email                  Administration (EIA), Department of                   instruments or the delivery of products
                                                    correspondence. Please do not include                   Energy.                                               or services. These collections will allow
                                                    any active hyperlinks or password                       ACTION: 30-Day Notice of Submission of                for ongoing, collaborative and
                                                    protection in any of the documents or                   Information Collection Approval From                  actionable communications between the
                                                    attachments related to the filing. All                  the Office of Management and Budget                   agency and its customers and
                                                    electronic filings submitted to DOE                     and Request for Comments.                             stakeholders. It will also allow feedback
                                                    must follow these guidelines to ensure                                                                        to contribute directly to the
                                                    that all documents are filed in a timely                SUMMARY:   As part of a Federal                       improvement of program management.
                                                    manner. Any hardcopy filing submitted                   Government-wide effort to streamline                     Feedback collected under this generic
                                                    greater in length than 50 pages must                    the process to seek feedback from the                 clearance provides useful information,
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                                                    also include, at the time of the filing, a              public on service delivery, EIA has                   but it does not yield data that can be
                                                    digital copy on disk of the entire                      submitted a Generic Information                       generalized to the overall population.
                                                    submission.                                             Collection Request (Generic ICR):                     This type of generic clearance for
                                                       A decisional record on the                           ‘‘Generic Clearance for the Collection of             qualitative information will not be used
                                                    Application will be developed through                   Qualitative Feedback on Agency Service                for quantitative information collections
                                                    responses to this notice by parties,                    Delivery’’ to OMB for approval under                  that are designed to yield reliably
                                                    including the parties’ written comments                 the Paperwork Reduction Act (PRA) (44                 actionable results, such as monitoring
                                                    and replies thereto. Additional                         U.S.C. 3501 et. seq.).                                trends over time or documenting


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                                                                              Federal Register / Vol. 81, No. 218 / Thursday, November 10, 2016 / Notices                                           79009

                                                    program performance. Such data uses                     ENVIRONMENTAL PROTECTION                              Clinton West Building, 1301
                                                    require more rigorous designs that                      AGENCY                                                Constitution Ave. NW., Washington,
                                                    address: The target population to which                                                                       DC, Attention Docket ID No. EPA–HQ–
                                                                                                            [EPA–HQ–ORD–2015–0365; FRL–9955–09–
                                                    generalizations will be made, the                                                                             ORD–2015–0365. Note: this is not a
                                                                                                            ORD]
                                                    sampling frame, the sample design                                                                             mailing address. Deliveries are only
                                                    (including stratification and clustering),              Board of Scientific Counselors (BOSC)                 accepted during the docket’s normal
                                                    the precision requirements or power                     Air, Climate, and Energy                              hours of operation, and special
                                                    calculations that justify the proposed                  Subcommittee Meeting—December                         arrangements should be made for
                                                    sample size, the expected response rate,                2016                                                  deliveries of boxed information.
                                                    methods for assessing potential non-                                                                             Instructions: Direct your comments to
                                                    response bias, the protocols for data                   AGENCY: Environmental Protection                      Docket ID No. EPA–HQ–ORD–2015–
                                                    collection, and any testing procedures                  Agency (EPA).                                         0365. The EPA’s policy is that all
                                                    that were or will be undertaken prior to                ACTION: Notice of meeting.                            comments received will be included in
                                                    fielding the study. Depending on the                                                                          the public docket without change and
                                                    degree of influence the results are likely              SUMMARY:   Pursuant to the Federal                    may be made available online at
                                                    to have, such collections may still be                  Advisory Committee Act, Public Law                    www.regulations.gov, including any
                                                    eligible for submission for other generic               92–463, the U.S. Environmental                        personal information provided, unless
                                                    mechanisms that are designed to yield                   Protection Agency (EPA), Office of                    the comment includes information
                                                    quantitative results.                                   Research and Development (ORD), gives                 claimed to be Confidential Business
                                                                                                            notice of a meeting (via conference call)             Information (CBI) or other information
                                                       The 60-day notice was published in                   of the Board of Scientific Counselors                 whose disclosure is restricted by statute.
                                                    the Federal Register of August 1, 2016                  (BOSC) Air, Climate, and Energy                       Do not submit information that you
                                                    at 81 FR 50492 and is available at                      Subcommittee.                                         consider to be CBI or otherwise
                                                    https://www.gpo.gov/fdsys/pkg/FR-                                                                             protected through www.regulations.gov
                                                    2016-08-01/pdf/2016-18120.pdf. EIA                      DATES:  The conference call will be held
                                                                                                            on Friday, December 2, 2016, from 1:30                or email. The www.regulations.gov Web
                                                    proposes to increase the burden hour                                                                          site is an ‘‘anonymous access’’ system,
                                                    estimate shown in the 60-day notice                     p.m. to 3:30 p.m., Eastern Time. These
                                                                                                            times are approximate; the conference                 which means the EPA will not know
                                                    from 15,000 hours to 15,750 hours                                                                             your identity or contact information
                                                    (5,250 hours annually) to reflect current               call may adjourn early if all business is
                                                                                                            finished or may adjourn late if                       unless you provide it in the body of
                                                    program needs. Below we provide EIA’s                                                                         your comment. If you send an email
                                                    projected average estimates for the next                additional time is needed. Written
                                                                                                                                                                  comment directly to the EPA without
                                                    three years:                                            comments and requests for the draft
                                                                                                                                                                  going through www.regulations.gov,
                                                                                                            agenda or for making oral presentations
                                                       Type of Review: Revision of a                                                                              your email address will be
                                                                                                            at the meeting will be accepted through
                                                    currently approved collection.                                                                                automatically captured and included as
                                                                                                            Thursday, December 1, 2016.
                                                       Affected Public: Individuals and                                                                           part of the comment that is placed in the
                                                                                                            ADDRESSES: Participation in the                       public docket and made available on the
                                                    Households, Businesses and                              conference call will be by
                                                    Organizations, State, Local or Tribal                                                                         Internet. If you submit an electronic
                                                                                                            teleconference only; meeting rooms will               comment, the EPA recommends that
                                                    Government.                                             not be used. Members of the public may                you include your name and other
                                                       Average Expected Annual Number of                    obtain the call-in number and access                  contact information in the body of your
                                                    Activities: 10.                                         code for the call from Tim Benner, the                comment and with any disk or CD–ROM
                                                       Average Number of Respondents per                    Designated Federal Officer, via any of                you submit. If the EPA cannot read your
                                                    Activity: 5,000.                                        the contact methods listed in the FOR                 comment due to technical difficulties
                                                                                                            FURTHER INFORMATION CONTACT section                   and cannot contact you for clarification,
                                                       Annual Estimated Number of                           below.
                                                    Responses: 50,000.                                                                                            the EPA may not be able to consider
                                                                                                               Submitting Comments: Submit your                   your comment. Electronic files should
                                                       Frequency of Response: Once per                      comments, identified by Docket ID No.                 avoid the use of special characters, any
                                                    request.                                                EPA–HQ–ORD–2015–0365, by one of                       form of encryption, and be free of any
                                                       Average Minutes per Response: 6.3.                   the following methods:                                defects or viruses. For additional
                                                                                                               • www.regulations.gov: Follow the                  information about the EPA’s public
                                                       Annual Burden Hours: 5,250.                          on-line instructions for submitting                   docket visit the EPA Docket Center
                                                       An agency may not conduct or                         comments.                                             homepage at http://www.epa.gov/
                                                    sponsor, and a person is not required to                   • Email: Send comments by                          dockets/.
                                                    respond to, a collection of information                 electronic mail (email) to: ORD.Docket@                  Docket: All documents in the docket
                                                    unless it displays a currently valid                    epa.gov, Attention Docket ID No. EPA–                 are listed in the www.regulations.gov
                                                    Office of Management and Budget                         HQ–ORD–2015–0365.                                     index. Although listed in the index,
                                                    control number.                                            • Fax: Fax comments to: (202) 566–                 some information is not publicly
                                                      Statutory Authority: Executive Order (EO)             0224, Attention Docket ID No. EPA–                    available, e.g., CBI or other information
                                                    13571, Streamlining Service Delivery and                HQ–ORD–2015–0365.                                     whose disclosure is restricted by statute.
                                                    Improving Customer Service.                                • Mail: Send comments by mail to:                  Certain other material, such as
                                                                                                            Board of Scientific Counselors (BOSC)                 copyrighted material, will be publicly
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                                                      Issued in Washington, DC on November 4,               Air, Climate, and Energy Subcommittee                 available only in hard copy. Publicly
                                                    2016.                                                   Docket, Mail Code: 2822T, 1301                        available docket materials are available
                                                    Nanda Srinivasan,                                       Constitution Ave. NW., Washington, DC                 either electronically in
                                                    Director, Office of Survey Development and              20004, Attention Docket ID No. EPA–                   www.regulations.gov or in hard copy at
                                                    Statistical Integration, U.S. Energy                    HQ–ORD–2015–0365.                                     the Board of Scientific Counselors
                                                    Information Administration.                                • Hand Delivery or Courier: Deliver                (BOSC) Air, Climate, and Energy
                                                    [FR Doc. 2016–27173 Filed 11–9–16; 8:45 am]             comments to: EPA Docket Center (EPA/                  Subcommittee Docket, EPA/DC, William
                                                    BILLING CODE 6450–01–P                                  DC), Room 3334, William Jefferson                     Jefferson Clinton West Building, Room


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Document Created: 2016-11-10 01:43:41
Document Modified: 2016-11-10 01:43:41
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
Action30-Day Notice of Submission of Information Collection Approval From the Office of Management and Budget and Request for Comments.
DatesComments must be submitted by December 12, 2016.
ContactRequests for additional information should be directed to Jacob Bournazian, U.S. Energy Information Administration, 1000 Independence Avenue SW., Washington, DC 20585, phone: 202-586-5562, email: [email protected]
FR Citation81 FR 79008 

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