81_FR_82060 81 FR 81837 - Self-Regulatory Organizations; Municipal Securities Rulemaking Board; Notice of Filing of a Proposed Rule Change To Extend the MSRB's Customer Complaint and Related Recordkeeping Rules to Municipal Advisors and To Modernize Those Rules

81 FR 81837 - Self-Regulatory Organizations; Municipal Securities Rulemaking Board; Notice of Filing of a Proposed Rule Change To Extend the MSRB's Customer Complaint and Related Recordkeeping Rules to Municipal Advisors and To Modernize Those Rules

SECURITIES AND EXCHANGE COMMISSION

Federal Register Volume 81, Issue 223 (November 18, 2016)

Page Range81837-81842
FR Document2016-27738

Federal Register, Volume 81 Issue 223 (Friday, November 18, 2016)
[Federal Register Volume 81, Number 223 (Friday, November 18, 2016)]
[Notices]
[Pages 81837-81842]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-27738]


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SECURITIES AND EXCHANGE COMMISSION

[Release No. 34-79295; File No. SR-MSRB-2016-15]


Self-Regulatory Organizations; Municipal Securities Rulemaking 
Board; Notice of Filing of a Proposed Rule Change To Extend the MSRB's 
Customer Complaint and Related Recordkeeping Rules to Municipal 
Advisors and To Modernize Those Rules

November 14, 2016.
    Pursuant to Section 19(b)(1) of the Securities Exchange Act of 1934 
(the ``Exchange Act'' or ``Act'') \1\ and Rule 19b-4 thereunder,\2\ 
notice is hereby given that on November 1, 2016, the Municipal 
Securities Rulemaking Board (the ``MSRB'' or ``Board'') filed with the 
Securities and Exchange Commission (the ``SEC'' or ``Commission'') the 
proposed rule change as described in Items I, II, and III below, which 
Items have been prepared by the MSRB. The Commission is publishing this 
notice to solicit comments on the proposed rule change from interested 
persons.
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    \1\ 15 U.S.C. 78s(b)(i).
    \2\ 17 CFR 240.19b-4.
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I. Self-Regulatory Organization's Statement of the Terms of Substance 
of the Proposed Rule Change

    The MSRB filed with the Commission a proposed rule change 
consisting of (i) proposed amendments to Rule G-10, on delivery of 
investor brochure, Rule G-8, on books and records to be made by 
brokers, dealers, and municipal securities dealers and municipal 
advisors, and Rule G-9, on preservation of records, and (ii) a proposed 
Board notice regarding electronic delivery and receipt of information 
by municipal advisors under Rule G-32, on disclosures in connection 
with primary offerings (collectively, the ``proposed rule change''). 
The MSRB requests that the proposed rule change be approved with an 
implementation date of six months after the Commission approval date 
for all changes.
    The text of the proposed rule change is available on the MSRB's Web 
site at www.msrb.org/Rules-and-Interpretations/SEC-Filings/2016-Filings.aspx, at the MSRB's principal office, and at the Commission's 
Public Reference Room.

II. Self-Regulatory Organization's Statement of the Purpose of, and 
Statutory Basis for, the Proposed Rule Change

    In its filing with the Commission, the MSRB included statements 
concerning the purpose of and basis for the proposed rule change and 
discussed any comments it received on the proposed rule change. The 
text of these statements may be examined at the places specified in 
Item IV below. The MSRB has prepared summaries, set forth in Sections 
A, B, and C below, of the most significant aspects of such statements.

A. Self-Regulatory Organization's Statement of the Purpose of, and 
Statutory Basis for, the Proposed Rule Change

1. Purpose
Background
    Following the financial crisis of 2008, Congress enacted the Dodd-
Frank Wall Street Reform and Consumer Protection Act (the ``Dodd-Frank 
Act'').\3\ The Dodd-Frank Act amended Section 15B of the Exchange Act 
to establish a new federal regulatory regime requiring municipal 
advisors to register with the Commission, deeming them to owe a 
fiduciary duty to their municipal entity clients and granting the MSRB 
rulemaking authority over them. The MSRB, in the exercise of that 
rulemaking authority, has been developing a comprehensive regulatory 
framework for municipal advisors and their associated persons.\4\
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    \3\ Public Law 111-203, 124 Stat. 1376 (2010).
    \4\ MSRB Rule D-11 defines ``associated persons'' as follows:
    Unless the context otherwise requires or a rule of the Board 
otherwise specifically provides, the terms ``broker,'' ``dealer,'' 
``municipal securities broker,'' ``municipal securities dealer,'' 
``bank dealer,'' and ``municipal advisor'' shall refer to and 
include their respective associated persons. Unless otherwise 
specified, persons whose functions are solely clerical or 
ministerial shall not be considered associated persons for purposes 
of the Board's rules.
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    Further, and concurrent with its efforts to develop a comprehensive 
regulatory framework for municipal advisors and their associated 
persons, the MSRB initiated a review of its rules and related 
interpretive guidance for brokers, dealers and municipal securities 
dealers (collectively, ``dealers'') and municipal advisors (municipal 
advisors, together with dealers, ``regulated entities''). The MSRB 
initiated that review in the context of the Board's obligation to 
protect investors, municipal entities, obligated persons, and the 
public interest. As part of that review, the MSRB solicited comments 
from market participants.\5\ In response, market participants 
recommended that the Board update Rule G-10.\6\ The proposed rule 
change, consisting of amendments to Rule G-10 and its related 
recordkeeping rules, Rules G-8 and G-9, and guidance under Rule G-32, 
is an important element of both MSRB regulatory initiatives.
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    \5\ MSRB Notice 2012-63, Request for Comment on MSRB Rules and 
Interpretive Guidance (Dec. 18, 2012).
    \6\ See, e.g., Letter from David L. Cohen, Managing Director and 
Associate General Counsel, Securities Industry and Financial Markets 
Association, dated February 19, 2013, to Ronald W. Smith, Corporate 
Secretary, Municipal Securities Rulemaking Board (commenting that 
(i) the requirement to deliver an investor brochure under Rule G-10 
should be eliminated, (ii) the investor brochure is of limited 
value, if any, to institutional investors as well as investors in 
municipal fund securities, and (iii) alternatively, the MSRB could 
accomplish the objective of Rule G-10 by posting the investor 
brochure on its Web site); Letter from Gerald K. Mayfield, Senior 
Counsel, Wells Fargo & Company Law Department, dated February 19, 
2013, to Ronald W. Smith, Corporate Secretary, Municipal Securities 
Rulemaking Board (commenting that (i) the requirement to deliver an 
investor brochure under Rule G-10 should be eliminated, (ii) the 
investor brochure is of limited value, if any, to institutional 
investors as well as investors in municipal fund securities, and 
(iii) alternatively, the MSRB could accomplish the objective of Rule 
G-10 by posting the investor brochure on its Web site).
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Proposed Rule Change
    To extend its customer complaint and recordkeeping rules to 
municipal advisors and to modernize those rules, the Board is filing 
this proposed rule change with the Commission. Specifically, the 
proposed rule change would (i) extend the Board's customer complaint 
recordkeeping requirements to all municipal advisors (i.e., non-
solicitor and solicitor municipal advisors) as well as align those 
recordkeeping requirements more closely with the customer complaint 
recordkeeping requirements of other financial regulators, (ii) require 
that all regulated entities retain their customer or municipal advisory 
client \7\ complaint records for six years, (iii) overhaul Rule G-10 so 
that the rule would more closely focus on customer and municipal 
advisory client education and protection as well as align that rule 
with customer education and protection rules of other financial 
regulators, and (iv)

[[Page 81838]]

extend the Board's guidance under Rule G-32, Notice Regarding 
Electronic Delivery and Receipt of Information by Brokers, Dealers and 
Municipal Securities Dealers (Nov. 20, 1998) (the ``1998 Notice''), to 
municipal advisors.
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    \7\ The proposed rule change, in Rule G-8(e)(ii), would define a 
municipal advisory client as a municipal entity or an obligated 
person for whom the municipal advisor engages in activities that 
would cause the municipal advisor to be a municipal advisor, as 
defined in Section 15B(e)(4) of the Exchange Act, 15 U.S.C. 78o-
4(e)(4).
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    In summary, by regulated entity, the proposed rule change would:
Municipal Advisors
     Amend Rule G-8 to exclude municipal advisors from the 
definition of ``customers;''
     amend Rule G-8 to include the definition of ``municipal 
advisory client;''
     amend Rule G-8 to extend the requirements that are similar 
to the rule's customer complaint recordkeeping requirements to 
municipal advisory client complaint recordkeeping;
     amend Rule G-8 to provide guidance in supplementary 
material that would define electronic recordkeeping;
     amend Rule G-8 to provide guidance in supplementary 
material that would remind a municipal advisor that it may be required 
to promptly report certain municipal advisory client complaints to 
other regulatory authorities;
     amend Rule G-9 to require that the records of municipal 
advisory client complaints be kept for at least six years;
     amend Rule G-10 to extend requirements that are similar to 
the rule's dealer customer protection and education requirements to 
municipal advisory client protection and education; and
     extend to municipal advisors, under Rule G-32, the 
guidance provided by the 1998 Notice, as relevant.
Dealers
     Amend Rule G-8 to require that dealers keep a standardized 
complaint log electronically, using product and problem codes tailored 
for municipal securities, to document the written complaints of 
customers;
     amend Rule G-8 to define written customer complaints to 
include complaints received electronically by the dealer;
     amend Rule G-8 to provide guidance in supplementary 
material that would define electronic recordkeeping;
     amend Rule G-8 to provide guidance in supplementary 
material that would remind a dealer that it may be required to promptly 
report certain written customer complaints to other regulatory 
authorities; and
     amend Rule G-10 in its entirety so that the rule would 
more clearly focus on customer protection and education.
    A detailed rule discussion of the proposed rule change's 
recordkeeping requirements, customer and municipal advisory client 
education and protection requirements, and electronic delivery guidance 
to municipal advisors follows.

A. Recordkeeping Requirements

    Rule G-8 currently requires that a dealer keep a record of all 
written complaints from customers and what action, if any, has been 
taken by the dealer in connection with those complaints. Under the 
proposed rule change, the Board would amend Rule G-8 to enhance its 
current recordkeeping requirements and then would extend those enhanced 
recordkeeping requirements to municipal advisors. More specifically, 
the proposed rule change would require regulated entities to retain 
additional detailed information about complaints electronically using a 
standard set of complaint product and problem codes. Supplementary 
Material would define electronic recordkeeping, and would remind 
regulated entities of their complaint reporting obligations to other 
regulatory authorities.
    The three major components of the proposed rule change relating to 
complaint recordkeeping enhancements--namely, the application of those 
requirements to municipal advisors, the electronic complaint log, and 
supplementary material--are discussed below.
(i) Application of Customer Complaint Recordkeeping Requirements to 
Municipal Advisors
    Under the proposed rule change, the Board would amend Rule G-8 to 
extend its complaint recordkeeping requirements to all municipal 
advisors. To accomplish this, the Board would (i) define municipal 
advisory client and (ii) require that a municipal advisor keep a record 
of written municipal advisory client complaints similar to the record 
that would be required for dealers to keep of customer complaints (see 
discussion under ``Electronic Complaint Log'' below).\8\ The Board also 
would extend the record retention period applicable to customer 
complaints under Rule G-9(a)(v) to municipal advisory client complaints 
under the proposed amendment to Rule G-9(h)(iii).
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    \8\ ``Written'' would include electronic correspondence. 
``Complaint'' would mean any written statement alleging a grievance 
involving the activities of the dealer or municipal advisor or any 
of their associated persons with respect to any matter involving a 
customer's or the municipal entity client's account. See the 
proposed amendments to Rule G-8(a)(x)(ii) and (h).
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    A municipal advisory client, as previously noted, would include a 
municipal entity or obligated person for whom the municipal advisor 
engages in activities that cause the municipal advisor to be within the 
definition of a municipal advisor set forth in Section 15B(e)(4) of the 
Exchange Act.\9\ Consistent with the Board's mandate under the Dodd-
Frank Act to protect investors, municipal entities, and obligated 
persons,\10\ the proposed rule change's definition of municipal 
advisory client would include clients of non-solicitor and solicitor 
municipal advisors.
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    \9\ 15 U.S.C. 78o(e)(4).
    \10\ See supra note 3.
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    The definition of a municipal advisor set forth in Section 
15B(e)(4)(A) \11\ is broad and includes non-solicitor and solicitor 
municipal advisors. Section 15B(e)(4)(A)(ii),\12\ in turn, references 
the definition of ``solicitation of a municipal entity or obligated 
person'' set forth in Section 15B(e)(9) of the Exchange Act.\13\ 
Section 15B(e)(9),\14\ in part, defines a solicitation of a municipal 
entity or obligated person to mean ``a direct or indirect communication 
with a municipal entity or obligated person made by a person, for 
direct or indirect compensation, on behalf of a broker, dealer, 
municipal securities dealer, municipal advisor, or investment adviser . 
. . that does not control . . . the person undertaking such 
solicitation . . . .'' As such, the potential pool of written 
complaints could, for example, include a written complaint made by a 
municipal advisory client relating to an advertisement of the solicitor 
municipal advisor. Nonetheless, to protect municipal entity clients and 
obligated persons, the Board believes that it is important to capture 
the written complaints made by the full spectrum of municipal advisory 
clients of a solicitor municipal advisor.
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    \11\ Section 15B(e)(4), 15 U.S.C. 78o-4(e), provides, in part, 
that the term municipal advisor:
    (A) Means a person (who is not a municipal entity or an employee 
of a municipal entity) that--
    (i) provides advice to or on behalf of a municipal entity or 
obligated person with respect to municipal financial products or the 
issuance of municipal securities, including advice with respect to 
the structure, timing, terms, and other similar matters concerning 
such financial products or issues; or
    (ii) undertakes a solicitation of a municipal entity . . .
    \12\ 15 U.S.C. 78o(e)(4)(A)(ii).
    \13\ 15 U.S.C. 78o(e)(9).
    \14\ Id.
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    Further, under the proposed rule change, the Board would amend Rule 
G-9 to extend the record retention period for municipal advisory client 
complaints to six years. Without such an extension, records of customer 
complaints would be kept for six years, while records of municipal 
advisory

[[Page 81839]]

client complaints would be kept for five years. Because of the 
potential importance of municipal advisory client complaints to 
informing other regulators on inspections of regulated entities and on 
the potential enforcement of MSRB rules (see discussion under 
``Electronic Complaint Log'' below), the MSRB believes that the 
retention period for such municipal advisory client complaint records 
should correspond to that of customer complaint records.\15\
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    \15\ The Board notes, however, that there are instances where 
the record retention requirements between dealers and municipal 
advisors differ. For example, dealers are required to retain records 
of gifts and gratuities under Rule G-20 for six years, while 
municipal advisors only are required to retain such records for five 
years.
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(ii) Electronic Complaint Log
    Under the proposed rule change, the Board would amend Rule G-8 to 
require that all regulated entities keep an electronic complaint log of 
all written complaints of customers or municipal advisory clients and 
persons acting on behalf of such customers or municipal advisory 
clients. There would be no option to keep the complaint log in a paper 
format. The electronic complaint log would include identifying 
information about the customer or municipal advisory client (i.e., his, 
her or its name, address, and account number), the date the complaint 
was received, the date of the activity that gave rise to the complaint, 
and the person whom the customer or municipal advisory client names in 
his or her complaint. The record also would include a description of 
the nature of complaint, and the action, if any, the dealer or 
municipal advisor has taken concerning the complaint. The log would 
require that the regulated entity code the complaint using a standard 
set of product and problem codes.
    By enhancing the information about customer and municipal advisory 
client complaints that a regulated entity would be required to keep, as 
well as by requiring that the regulated entity keep those records 
electronically using standard codes, the Board would align Rule G-8 
with the recordkeeping requirements of other financial regulators. For 
example, Rule 17a-3(18) under the Exchange Act \16\ and FINRA Rule 4513 
\17\ each require information about customer complaints similar to what 
would be required under the proposed rule change. Those rules require 
identifying information about the customer, the date the complaint was 
received, the name of any associated person named in the complaint, a 
description of the nature of the complaint and the disposition of the 
complaint.\18\ Further, FINRA Rule 4530 requires that dealers use 
product and problem codes to code their electronic logs of customer 
complaints.\19\
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    \16\ Rule 17a-3(a)(18), 17 CFR 240.17a-3(a)(18), provides, in 
part, that every member of a national securities exchange who 
transacts a business in securities directly with others than members 
of a national securities exchange, and every broker or dealer who 
transacts a business in securities through the medium of any such 
member, and every broker or dealer registered pursuant to section 15 
of the Securities Exchange Act of 1934, as amended, shall make and 
keep current the following books and records relating to its 
business:
    A record:
    (i) As to each associated person of each written customer 
complaint received by the member, broker or dealer concerning that 
associated person. The record shall include the complainant's name, 
address, and account number; the date the complaint was received; 
the name of any other associated person identified in the complaint; 
a description of the nature of the complaint; and the disposition of 
the complaint . . .
    (ii) Indicating that each customer of the member, broker or 
dealer has been provided with a notice containing the address and 
telephone number of the department of the member, broker or dealer 
to which any complaints as to the account may be directed.
    \17\ FINRA Rule 4513(a) provides, in part, that:
    [e]ach member shall keep and preserve in each office of 
supervisory jurisdiction either a separate file of all written 
customer complaints that relate to that office (including complaints 
that relate to activities supervised from that office) and action 
taken by the member, if any, or a separate record of such complaints 
and a clear reference to the files in that office containing the 
correspondence connected with such complaints.
    \18\ See supra notes 16 and 17.
    \19\ See FINRA Rule 4530(d). The product and problem codes used 
under Rule 4530 as of August 29, 2016 are available at http://www.finra.org/sites/default/files/Web%20-%20Complaints%20%20Problem%20and%20Product%20Codes_0.pdf.
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    In addition, by requiring that customer and municipal advisory 
client complaint records be kept electronically using standard codes, 
the Board believes that the proposed rule change would enhance the 
ability of other financial regulators to conduct more cost-effective 
and efficient inspections and surveillance of regulated entities. The 
Board understands that other financial regulators conduct certain 
portions of their inspections and monitoring of dealers electronically. 
Under the proposed rule change, the Board would ensure that inspections 
of certain dealers and municipal advisors that are not members of FINRA 
also could be accomplished in a more cost-effective and efficient 
manner.
    As noted above, under the proposed rule change, the Board would 
develop codes for the electronic complaint log that would be based on 
the product and problem codes required by FINRA Rule 4530, but would be 
tailored to address municipal securities and municipal advisory 
activities.\20\ The Board would make such codes available in a manual 
that would be posted on its Web site. A regulated entity, similar to 
FINRA Rule 4530, would be required to select the most prominent product 
and the most egregious problem discussed in the complaint. In the 
future, however, the Board may require that all products and problems 
be coded in the electronic customer or municipal advisory client 
complaint log.
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    \20\ Id.
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    While the electronic complaint log requirement would impose a 
burden on dealers and municipal advisors, the Board anticipates that 
the electronic complaint log requirement would impose little additional 
burden on dealers that are FINRA members. The proposed rule change's 
complaint log recordkeeping requirements are similar to the 
requirements relating to customer complaints set forth in Rule 17a-3 
under the Exchange Act.\21\ Under Rule G-8(f), dealers in compliance 
with Rule 17a-3 will be deemed to be in compliance with Rule G-8 as 
long as certain information is maintained, including information 
relating to customer complaints.\22\ In addition, dealers that are 
FINRA members currently must comply with FINRA Rule 4530, the rule, in 
part, with which the Board is seeking to align the proposed rule 
change. Further, as discussed under ``Self-Regulatory Organization's 
Statement on Burden on Competition'' below, the recordkeeping burden 
imposed on dealers and municipal advisors would be necessary to help 
protect customers and municipal advisory clients.
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    \21\ See supra note 16.
    \22\ Specifically, Rule G-8(f) provides that:
    Brokers, dealers and municipal securities dealers other than 
bank dealers which are in compliance with rule 17a-3 of the 
Commission will be deemed to be in compliance with the requirements 
of this rule, provided that the information required by subparagraph 
(a)(iv)(D) of this rule as it relates to uncompleted transactions 
involving customers; paragraph (a)(viii); and paragraphs (a)(xi) 
through (a)(xxvi) shall in any event be maintained.
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(iii) Supplementary Material
    The proposed rule change would include supplementary material under 
Rule G-8 that would (i) provide guidance as to the term ``electronic 
format'' used in the proposed amendments to Rules G-8(a) and (h) and 
(ii) remind regulated entities of their reporting obligations to other 
regulatory authorities. The supplementary material, in .01, would make 
clear that a regulated entity could use any electronic format, i.e., 
computer software that allows for the storing, organization and 
manipulation of data, as long as the software would allow for the 
electronic complaint log to be

[[Page 81840]]

provided promptly upon request to a financial regulatory authority. The 
supplementary material, in .02, also would remind a regulated entity 
that it may have the duty to report certain complaints, such as 
complaints involving theft, to other regulatory authorities, such as to 
FINRA or to the SEC.

B. Customer and Municipal Advisory Client Education and Protection

    Under the proposed rule change, the Board would amend and overhaul 
Rule G-10 to replace the current Rule G-10 with a more modern customer 
and municipal advisory client education and protection rule. The 
proposed rule change's amendments to Rule G-10 would apply to dealers 
and municipal advisors.
    At its core, the Board designed Rule G-10 to protect investors by 
providing investors with the information necessary through the investor 
brochure to file a complaint about their dealers with the appropriate 
regulatory authority. That information also includes an overview of the 
investor protections provided by MSRB rules. However, investors 
currently do not receive this information until after they have made a 
complaint to or about the dealer; at that point, the information in the 
investor brochure may arrive at a point in time that would impede the 
investor from making the best use of the information provided in the 
investor brochure. The proposed rule change solves that problem through 
modernization of the rule.
    Under the proposed rule change, Rule G-10 would remain a rule that 
is focused on investor education and protection. However, instead of an 
investor receiving the educational material and information about 
filing a complaint only after he or she has made a complaint, the 
customer or municipal advisory client would receive more regular 
notifications from its regulated entity about the availability of such 
materials. Specifically, a dealer would be required to notify a 
customer about its registration status and the availability of the 
educational material annually, and a municipal advisor would be 
required to notify a municipal advisory client \23\ about its 
registration and the availability of educational material promptly but 
no less than once each calendar year during the course of a municipal 
advisory relationship. The notifications would require that the 
regulated entity disclose (i) that the regulated entity is registered 
with the MSRB and the SEC, (ii) the MSRB's Web site address, and (iii) 
that there is a brochure available on the MSRB Web site that describes 
the protections available under MSRB rules and how to file a complaint 
with financial regulatory authorities.
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    \23\ The term ``municipal advisory client'' under the proposed 
amendments to Rule G-10 would be more narrow than how the term would 
be defined under the proposed amendments to Rule G-8. Under the 
proposed rule change, the Board would define solicitation of a 
municipal entity or obligated person under Rule G-10 by reference to 
Rule 15Ba1-1(n), 17 CFR 240.15Ba1-1(n), under the Exchange Act. For 
purposes of that rule, solicitation does not include:
    (1) Advertising by a broker, dealer, municipal securities 
dealer, municipal advisor, or investment adviser; or
    (2) Solicitation of an obligated person, if such person is not 
acting in the capacity of an obligated person or the solicitation of 
the obligated person is not in connection with the issuance of 
municipal securities or with respect to municipal financial 
products.
    By using the narrower definition of solicitation of a municipal 
entity or obligated person, the Board would be able to better ensure 
that the notifications are sent to actual solicitor municipal 
advisory clients and not just to an entity that reviewed an 
advertisement. For purposes of the proposed amendments to Rule G-10, 
the set of non-solicitor municipal advisory clients would remain the 
same as it is for the proposed amendments to Rule G-8.
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    By requiring these notifications, the Board believes that a 
customer or municipal advisory client would be able to receive detailed 
and relevant information about its regulated entity, the protections 
provided by MSRB rules, and how to make a complaint in a more timely 
and consistent fashion.\24\ Further, by reminding the customer or 
municipal advisory client about the regulated entity's registration 
with the SEC, the Board believes that a customer or municipal advisory 
client might be more likely to access the information and educational 
materials that are available from the SEC, the regulatory authority 
that may examine the regulated entity and/or enforce the MSRB's rules. 
The notifications would address concerns raised by market participants 
that the investor brochure may be of limited, if any, use to certain 
investors, such as institutional investors and investors in municipal 
fund securities, by directing investors to the most complete range of 
relevant information about the regulated entity, including the 
regulation of that regulated entity.\25\
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    \24\ The Board would increase the visibility of the brochure, 
and other relevant information, on the MSRB's Web site.
    \25\ See supra note 6.
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    Under the proposed rule change, the Board would not specify, other 
than in writing, how the customer or municipal advisory client would 
receive the notifications. The proposed rule change assumes that the 
regulated entity could include the notifications with other materials. 
Further, as suggested by commenters to Regulatory Notice 2012-63, 
unlike with the current Rule G-10, a regulated entity would not be 
required to deliver an investor brochure to the customer. The 
notifications would replace that requirement.\26\
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    \26\ The Board believes that by no longer requiring that the 
investor brochure be sent after the investor has made a complaint, 
the investor may have an improved ``complaint'' experience. The 
Board understands that investors may have been frustrated by the 
timing of their receipt of the investor brochure. Some investors may 
have believed that the brochure was not germane and helpful to the 
complaint, particularly when they would have preferred information 
about resolving the issue and/or the actual resolution of the issue. 
Those investors, in turn, may have complained to their dealers about 
the investor brochure, and their dealers, in response, may have sent 
yet another investor brochure to be in compliance with Rule G-10. 
See id.
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    The proposed amendments to Rule G-10 would align Rule G-10 with 
FINRA Rule 2267, Investor Education and Protection. That rule contains 
similar notification requirements, but the notifications under FINRA 
Rule 2267 refer the investor to the BrokerCheck Hotline Number and to 
FINRA's Web site address.\27\ Because dealers that are FINRA members 
are required to provide annual notifications to investors, the Board 
anticipates that it would not be a significant burden for most dealers 
to provide the annual notifications that would be required under the 
proposed amendments to Rule G-10. In addition, the Board believes that 
it would be a reasonable requirement for a municipal advisor to provide 
such notifications promptly but no less than once each calendar year 
during the course of a municipal advisory relationship.
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    \27\ FINRA Rule 2267(a) provides, in part, that:
    Except as otherwise provided in this Rule, each member shall 
once every calendar year provide in writing (which may be 
electronic) to each customer the following items of information:
    (1) FINRA BrokerCheck Hotline Number;
    (2) FINRA Web site address; and
    (3) A statement as to the availability to the customer of an 
investor brochure that includes information describing FINRA 
BrokerCheck.
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C. Electronic Delivery Guidance for Municipal Advisors

    In 1998, the Board published guidance under Rule G-32 regarding the 
electronic delivery and receipt of information by dealers. The Board, 
in part, based that guidance on guidance that the SEC had provided 
about electronic delivery of information. However, since that time, the 
Dodd-Frank Act has granted the Board with rulemaking authority over 
municipal advisors.\28\ To ensure that municipal advisors could take 
full advantage of the

[[Page 81841]]

Board's electronic delivery guidance, as well as to ensure that the 
proposed amendments to Rule G-10 would work as intended, the proposed 
rule change would extend the Board's guidance provided by the 1998 
Notice to municipal advisors.
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    \28\ See supra note 3.
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2. Statutory Basis
    Section 15B(b)(2) of the Exchange Act \29\ provides that:
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    \29\ 15 U.S.C. 78o-4(b)(2).

[t]he Board shall propose and adopt rules to effect the purposes of 
this title with respect to transactions in municipal securities 
effected by brokers, dealers, and municipal securities dealers and 
advice provided to or on behalf of municipal entities or obligated 
persons by brokers, dealers, municipal securities dealers, and 
municipal advisors with respect to municipal financial products, the 
issuance of municipal securities, and solicitations of municipal 
entities or obligated persons undertaken by brokers, dealers, 
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municipal securities dealers, and municipal advisors.

    Section 15B(b)(2)(C) of the Exchange Act \30\ provides that the 
MSRB's rules shall:
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    \30\ 15 U.S.C. 78o-4(b)(2)(C).

be designed to prevent fraudulent and manipulative acts and 
practices, to promote just and equitable principles of trade, to 
foster cooperation and coordination with persons engaged in 
regulating, clearing, settling, processing information with respect 
to, and facilitating transactions in municipal securities and 
municipal financial products, to remove impediments to and perfect 
the mechanism of a free and open market in municipal securities and 
municipal financial products, and, in general, to protect investors, 
---------------------------------------------------------------------------
municipal entities, obligated persons, and the public interest.

    The MSRB believes that the proposed rule change is consistent with 
Sections 15B(b)(2) \31\ and 15B(b)(2)(C) \32\ of the Exchange Act. The 
proposed rule change would help prevent fraudulent and manipulative 
practices, promote just and equitable principles of trade, foster 
cooperation and coordination with persons engaged in regulating 
transactions in municipal securities and municipal financial products, 
and protect investors, municipal entities, obligated persons and the 
public interest by developing more comprehensive and modern customer 
and municipal advisory client complaint and recordkeeping rules. The 
proposed rule change would overhaul Rule G-10 so that the rule would 
more clearly focus on customer and municipal advisory client education 
and protection. Further, the proposed rule change would enhance the 
Board's related recordkeeping requirements under Rule G-8 about written 
customer and municipal advisory client complaints to require that 
regulated entities keep more detailed information about written 
customer or municipal advisory client complaints in an electronic 
format.
---------------------------------------------------------------------------

    \31\ 15 U.S.C. 78o-4(b)(2).
    \32\ 15 U.S.C. 78o-4(b)(2)(C).
---------------------------------------------------------------------------

    The proposed rule change would align the Board's customer and 
municipal advisory client complaint rules and related recordkeeping 
requirements with those of other financial regulators. By so doing, the 
proposed rule change will likely promote compliance with Board rules by 
providing regulated entities with the opportunity to streamline their 
compliance procedures, and thus promote compliance with MSRB rules and 
reduce their compliance costs.
    In addition, the proposed amendments to Rules G-8 and G-9 would 
enhance the ability of other financial regulators to conduct more cost-
effective and efficient inspections and surveillance of regulated 
entities by requiring that all regulated entities keep and maintain 
their electronic records of written customer or municipal advisory 
client complaints for six years. The Board believes that the ability to 
more cost-effectively and efficiently monitor written customer and 
municipal advisory client complaints will promote compliance with Board 
rules. Increased compliance with Board rules will likely reduce the 
frequency and magnitude of compliance issues that could potentially 
result in harm to investors, municipal entities, or obligated persons, 
or undermine the public's confidence in the municipal securities 
market.
    Section 15B(b)(2)(L)(iv) of the Exchange Act \33\ requires that 
rules adopted by the Board:
---------------------------------------------------------------------------

    \33\ 15 U.S.C. 78o-4(b)(2)(L)(iv).

not impose a regulatory burden on small municipal advisors that is 
not necessary or appropriate in the public interest and for the 
protection of investors, municipal entities, and obligated persons, 
---------------------------------------------------------------------------
provided that there is robust protection of investors against fraud.

    The proposed rule change's extension of Rule G-10's customer 
education and protection requirements and the related Rules G-8 and G-9 
recordkeeping requirements to municipal advisors does represent an 
additional burden on municipal advisors, including small municipal 
advisors. However, the Board believes that the regulatory burden will 
be relatively limited and is necessary to protect municipal entity and 
obligated person clients, and the integrity of the municipal securities 
and municipal advisory marketplaces.
    The MSRB also believes that the proposed rule change is consistent 
with Section 15B(b)(2)(G) of the Exchange Act,\34\ which provides that 
the MSRB's rules shall
---------------------------------------------------------------------------

    \34\ 15 U.S.C. 78o-4(b)(2)(G).

prescribe records to be made and kept by municipal securities 
brokers, municipal securities dealers, and municipal advisors and 
---------------------------------------------------------------------------
the periods for which such records shall be preserved.

    The proposed rule change would enhance the current customer 
complaint recordkeeping requirements under Rule G-8 by requiring that 
dealers keep more detailed information about written customer 
complaints in an electronic format and then would extend those 
recordkeeping requirements to municipal advisors. Further, the proposed 
rule change would extend the six-year record retention period 
applicable to customer complaints to municipal advisory client 
complaints. As noted above, the MSRB believes that the proposed 
amendments to Rule G-8 related to books and records, and Rule G-9 
related to the retention of those records, will promote compliance with 
and facilitate enforcement of MSRB rules, including Rule G-10 and other 
applicable securities laws and regulations.

B. Self-Regulatory Organization's Statement on Burden on Competition

    Section 15B(b)(2)(C) of the Exchange Act \35\ requires that MSRB 
rules not be designed to impose any burden on competition not necessary 
or appropriate in furtherance of the purposes of the Exchange Act. In 
addition, Section 15B(b)(2)(L)(iv) of the Exchange Act \36\ provides 
that MSRB rules may not impose a regulatory burden on small municipal 
advisors that is not necessary or appropriate in the public interest 
and for the protection of investors, municipal entities, and obligated 
persons, provided that there is robust protection of investors against 
fraud.
---------------------------------------------------------------------------

    \35\ 15 U.S.C. 78o-4(b)(2)(C).
    \36\ 15 U.S.C. 78o-4(b)(2)(L)(iv).
---------------------------------------------------------------------------

    In determining whether these standards have been met, the MSRB was 
guided by the Board's Policy on the Use of Economic Analysis in MSRB 
Rulemaking.\37\ In accordance with this policy, the Board has evaluated 
the potential impacts on competition of the proposed rule change, 
including in comparison to reasonable alternative regulatory 
approaches, relative to the

[[Page 81842]]

baseline. The MSRB also considered other economic impacts of the 
proposed rule change and has addressed any comments relevant to these 
impacts in other sections of this document.
---------------------------------------------------------------------------

    \37\ Policy on the Use of Economic Analysis in MSRB Rulemaking, 
available at, http://msrb.org/Rules-and-Interpretations/Economic-Analysis-Policy.aspx.
---------------------------------------------------------------------------

    The MSRB does not believe that the proposed rule change will impose 
any additional burdens on competition, relative to the baseline, that 
are not necessary or appropriate in furtherance of the purposes of the 
Exchange Act.
    While the MSRB believes that the proposed rule changes represent a 
reduction in burden compared to the existing Rule G-10, the MSRB 
recognizes that the recordkeeping requirements associated with the 
proposed rule change may impose some initial costs on dealers that 
currently comply with FINRA Rule 4530 but need to adopt a new set of 
complaint codes. The MSRB also recognizes that dealers that are not 
currently FINRA members may experience a greater burden as the proposed 
recordkeeping requirements may constitute a new activity that they have 
not previously performed. The MSRB does not believe, however, that the 
potentially greater burden on dealers that are not FINRA members is 
significant enough to constitute a burden on competition.
    The MSRB recognizes that the proposal represents a new requirement 
on municipal advisors and that the recordkeeping requirements in 
particular may disproportionately impact small municipal advisors. 
However, the MSRB does not believe that the overall burden of the 
proposed rule change is significant or that the impact on small 
municipal advisors will materially alter the competitive landscape. To 
the extent the proposed rule changes do lead some firms to exit the 
market or consolidate, based on the SEC's analysis in its order 
adopting the municipal advisor rules, the MSRB believes that the market 
for municipal advisory activities is likely to remain competitive.\38\
---------------------------------------------------------------------------

    \38\ Securities Exchange Act Release No. 70462 (Sept. 20, 2013), 
78 FR 67468, 67608 (Nov. 12, 2013).
---------------------------------------------------------------------------

C. Self-Regulatory Organization's Statement on Comments on the Proposed 
Rule Change Received From Members, Participants, or Others

    Written comments were neither solicited nor received on the 
proposed rule change.

III. Date of Effectiveness of the Proposed Rule Change and Timing for 
Commission Action

    Within 45 days of the date of publication of this notice in the 
Federal Register or within such longer period of up to 90 days (i) as 
the Commission may designate if it finds such longer period to be 
appropriate and publishes its reasons for so finding or (ii) as to 
which the self-regulatory organization consents, the Commission will:
    (A) By order approve or disapprove such proposed rule change, or
    (B) institute proceedings to determine whether the proposed rule 
change should be disapproved.

IV. Solicitation of Comments

    Interested persons are invited to submit written data, views, and 
arguments concerning the foregoing, including whether the proposed rule 
change is consistent with the Act. Comments may be submitted by any of 
the following methods:

Electronic Comments

     Use the Commission's Internet comment form (http://www.sec.gov/rules/sro.shtml); or
     Send an email to [email protected]. Please include 
File Number SR-MSRB-2016-15 on the subject line.

Paper Comments

     Send paper comments in triplicate to Secretary, Securities 
and Exchange Commission, 100 F Street NE., Washington, DC 20549.

All submissions should refer to File Number SR-MSRB-2016-15. This file 
number should be included on the subject line if email is used. To help 
the Commission process and review your comments more efficiently, 
please use only one method. The Commission will post all comments on 
the Commission's Internet Web site (http://www.sec.gov/rules/sro.shtml). Copies of the submission, all subsequent amendments, all 
written statements with respect to the proposed rule change that are 
filed with the Commission, and all written communications relating to 
the proposed rule change between the Commission and any person, other 
than those that may be withheld from the public in accordance with the 
provisions of 5 U.S.C. 552, will be available for Web site viewing and 
printing in the Commission's Public Reference Room, 100 F Street NE., 
Washington, DC 20549 on official business days between the hours of 
10:00 a.m. and 3:00 p.m. Copies of the filing also will be available 
for inspection and copying at the principal office of the MSRB. All 
comments received will be posted without change; the Commission does 
not edit personal identifying information from submissions. You should 
submit only information that you wish to make available publicly. All 
submissions should refer to File Number SR-MSRB-2016-15 and should be 
submitted on or before December 9, 2016.
---------------------------------------------------------------------------

    \39\ 17 CFR 200.30-3(a)(12).

    For the Commission, pursuant to delegated authority.\39\
Brent J. Fields,
Secretary.
[FR Doc. 2016-27738 Filed 11-17-16; 8:45 am]
 BILLING CODE 8011-01-P



                                                                              Federal Register / Vol. 81, No. 223 / Friday, November 18, 2016 / Notices                                                        81837

                                                    For the Commission, by the Division of                Interpretations/SEC-Filings/2016-                          protect investors, municipal entities,
                                                  Trading and Markets, pursuant to delegated              Filings.aspx, at the MSRB’s principal                      obligated persons, and the public
                                                  authority.12                                            office, and at the Commission’s Public                     interest. As part of that review, the
                                                  Brent J. Fields,                                        Reference Room.                                            MSRB solicited comments from market
                                                  Secretary.                                                                                                         participants.5 In response, market
                                                                                                          II. Self-Regulatory Organization’s
                                                  [FR Doc. 2016–27747 Filed 11–17–16; 8:45 am]
                                                                                                          Statement of the Purpose of, and                           participants recommended that the
                                                  BILLING CODE 8011–01–P
                                                                                                          Statutory Basis for, the Proposed Rule                     Board update Rule G–10.6 The proposed
                                                                                                          Change                                                     rule change, consisting of amendments
                                                                                                                                                                     to Rule G–10 and its related
                                                  SECURITIES AND EXCHANGE                                    In its filing with the Commission, the                  recordkeeping rules, Rules G–8 and
                                                  COMMISSION                                              MSRB included statements concerning                        G–9, and guidance under Rule G–32, is
                                                                                                          the purpose of and basis for the                           an important element of both MSRB
                                                  [Release No. 34–79295; File No. SR–MSRB–                proposed rule change and discussed any
                                                  2016–15]                                                                                                           regulatory initiatives.
                                                                                                          comments it received on the proposed
                                                                                                          rule change. The text of these statements                  Proposed Rule Change
                                                  Self-Regulatory Organizations;
                                                  Municipal Securities Rulemaking                         may be examined at the places specified                       To extend its customer complaint and
                                                  Board; Notice of Filing of a Proposed                   in Item IV below. The MSRB has                             recordkeeping rules to municipal
                                                  Rule Change To Extend the MSRB’s                        prepared summaries, set forth in                           advisors and to modernize those rules,
                                                  Customer Complaint and Related                          Sections A, B, and C below, of the most                    the Board is filing this proposed rule
                                                  Recordkeeping Rules to Municipal                        significant aspects of such statements.                    change with the Commission.
                                                  Advisors and To Modernize Those                         A. Self-Regulatory Organization’s                          Specifically, the proposed rule change
                                                  Rules                                                   Statement of the Purpose of, and                           would (i) extend the Board’s customer
                                                                                                          Statutory Basis for, the Proposed Rule                     complaint recordkeeping requirements
                                                  November 14, 2016.                                                                                                 to all municipal advisors (i.e., non-
                                                                                                          Change
                                                     Pursuant to Section 19(b)(1) of the                                                                             solicitor and solicitor municipal
                                                  Securities Exchange Act of 1934 (the                    1. Purpose                                                 advisors) as well as align those
                                                  ‘‘Exchange Act’’ or ‘‘Act’’) 1 and Rule                 Background                                                 recordkeeping requirements more
                                                  19b–4 thereunder,2 notice is hereby                                                                                closely with the customer complaint
                                                  given that on November 1, 2016, the                        Following the financial crisis of 2008,
                                                                                                          Congress enacted the Dodd-Frank Wall                       recordkeeping requirements of other
                                                  Municipal Securities Rulemaking Board                                                                              financial regulators, (ii) require that all
                                                  (the ‘‘MSRB’’ or ‘‘Board’’) filed with the              Street Reform and Consumer Protection
                                                                                                          Act (the ‘‘Dodd-Frank Act’’).3 The Dodd-                   regulated entities retain their customer
                                                  Securities and Exchange Commission                                                                                 or municipal advisory client 7 complaint
                                                  (the ‘‘SEC’’ or ‘‘Commission’’) the                     Frank Act amended Section 15B of the
                                                                                                          Exchange Act to establish a new federal                    records for six years, (iii) overhaul Rule
                                                  proposed rule change as described in                                                                               G–10 so that the rule would more
                                                  Items I, II, and III below, which Items                 regulatory regime requiring municipal
                                                                                                          advisors to register with the                              closely focus on customer and
                                                  have been prepared by the MSRB. The                                                                                municipal advisory client education and
                                                  Commission is publishing this notice to                 Commission, deeming them to owe a
                                                                                                          fiduciary duty to their municipal entity                   protection as well as align that rule with
                                                  solicit comments on the proposed rule                                                                              customer education and protection rules
                                                  change from interested persons.                         clients and granting the MSRB
                                                                                                          rulemaking authority over them. The                        of other financial regulators, and (iv)
                                                  I. Self-Regulatory Organization’s                       MSRB, in the exercise of that                                 5 MSRB Notice 2012–63, Request for Comment on
                                                  Statement of the Terms of Substance of                  rulemaking authority, has been                             MSRB Rules and Interpretive Guidance (Dec. 18,
                                                  the Proposed Rule Change                                developing a comprehensive regulatory                      2012).
                                                     The MSRB filed with the Commission                   framework for municipal advisors and                          6 See, e.g., Letter from David L. Cohen, Managing

                                                                                                          their associated persons.4                                 Director and Associate General Counsel, Securities
                                                  a proposed rule change consisting of (i)                                                                           Industry and Financial Markets Association, dated
                                                  proposed amendments to Rule G–10, on                       Further, and concurrent with its                        February 19, 2013, to Ronald W. Smith, Corporate
                                                  delivery of investor brochure, Rule G–8,                efforts to develop a comprehensive                         Secretary, Municipal Securities Rulemaking Board
                                                  on books and records to be made by                      regulatory framework for municipal                         (commenting that (i) the requirement to deliver an
                                                                                                          advisors and their associated persons,                     investor brochure under Rule G–10 should be
                                                  brokers, dealers, and municipal                                                                                    eliminated, (ii) the investor brochure is of limited
                                                  securities dealers and municipal                        the MSRB initiated a review of its rules                   value, if any, to institutional investors as well as
                                                  advisors, and Rule G–9, on preservation                 and related interpretive guidance for                      investors in municipal fund securities, and (iii)
                                                  of records, and (ii) a proposed Board                   brokers, dealers and municipal                             alternatively, the MSRB could accomplish the
                                                                                                          securities dealers (collectively,                          objective of Rule G–10 by posting the investor
                                                  notice regarding electronic delivery and                                                                           brochure on its Web site); Letter from Gerald K.
                                                  receipt of information by municipal                     ‘‘dealers’’) and municipal advisors                        Mayfield, Senior Counsel, Wells Fargo & Company
                                                  advisors under Rule G–32, on                            (municipal advisors, together with                         Law Department, dated February 19, 2013, to
                                                  disclosures in connection with primary                  dealers, ‘‘regulated entities’’). The                      Ronald W. Smith, Corporate Secretary, Municipal
                                                                                                          MSRB initiated that review in the                          Securities Rulemaking Board (commenting that (i)
                                                  offerings (collectively, the ‘‘proposed                                                                            the requirement to deliver an investor brochure
                                                  rule change’’). The MSRB requests that                  context of the Board’s obligation to                       under Rule G–10 should be eliminated, (ii) the
                                                  the proposed rule change be approved                                                                               investor brochure is of limited value, if any, to
                                                                                                            3 Public   Law 111–203, 124 Stat. 1376 (2010).
                                                  with an implementation date of six                                                                                 institutional investors as well as investors in
                                                                                                            4 MSRB     Rule D–11 defines ‘‘associated persons’’      municipal fund securities, and (iii) alternatively,
                                                  months after the Commission approval                    as follows:                                                the MSRB could accomplish the objective of Rule
mstockstill on DSK3G9T082PROD with NOTICES




                                                  date for all changes.                                      Unless the context otherwise requires or a rule of      G–10 by posting the investor brochure on its Web
                                                     The text of the proposed rule change                 the Board otherwise specifically provides, the terms       site).
                                                  is available on the MSRB’s Web site at                  ‘‘broker,’’ ‘‘dealer,’’ ‘‘municipal securities broker,’’      7 The proposed rule change, in Rule G–8(e)(ii),

                                                  www.msrb.org/Rules-and-                                 ‘‘municipal securities dealer,’’ ‘‘bank dealer,’’ and      would define a municipal advisory client as a
                                                                                                          ‘‘municipal advisor’’ shall refer to and include their     municipal entity or an obligated person for whom
                                                                                                          respective associated persons. Unless otherwise            the municipal advisor engages in activities that
                                                    12 17 CFR 200.30–3(a)(12).                            specified, persons whose functions are solely              would cause the municipal advisor to be a
                                                    1 15 U.S.C. 78s(b)(i).                                clerical or ministerial shall not be considered            municipal advisor, as defined in Section 15B(e)(4)
                                                    2 17 CFR 240.19b–4.                                   associated persons for purposes of the Board’s rules.      of the Exchange Act, 15 U.S.C. 78o–4(e)(4).



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                                                  81838                       Federal Register / Vol. 81, No. 223 / Friday, November 18, 2016 / Notices

                                                  extend the Board’s guidance under Rule                  requirements, customer and municipal                   municipal entity or obligated person for
                                                  G–32, Notice Regarding Electronic                       advisory client education and protection               whom the municipal advisor engages in
                                                  Delivery and Receipt of Information by                  requirements, and electronic delivery                  activities that cause the municipal
                                                  Brokers, Dealers and Municipal                          guidance to municipal advisors follows.                advisor to be within the definition of a
                                                  Securities Dealers (Nov. 20, 1998) (the                                                                        municipal advisor set forth in Section
                                                                                                          A. Recordkeeping Requirements
                                                  ‘‘1998 Notice’’), to municipal advisors.                                                                       15B(e)(4) of the Exchange Act.9
                                                     In summary, by regulated entity, the                   Rule G–8 currently requires that a                   Consistent with the Board’s mandate
                                                  proposed rule change would:                             dealer keep a record of all written                    under the Dodd-Frank Act to protect
                                                                                                          complaints from customers and what                     investors, municipal entities, and
                                                  Municipal Advisors
                                                                                                          action, if any, has been taken by the                  obligated persons,10 the proposed rule
                                                     • Amend Rule G–8 to exclude                          dealer in connection with those                        change’s definition of municipal
                                                  municipal advisors from the definition                  complaints. Under the proposed rule                    advisory client would include clients of
                                                  of ‘‘customers;’’                                       change, the Board would amend Rule                     non-solicitor and solicitor municipal
                                                     • amend Rule G–8 to include the                      G–8 to enhance its current                             advisors.
                                                  definition of ‘‘municipal advisory                      recordkeeping requirements and then                       The definition of a municipal advisor
                                                  client;’’                                               would extend those enhanced                            set forth in Section 15B(e)(4)(A) 11 is
                                                     • amend Rule G–8 to extend the                       recordkeeping requirements to                          broad and includes non-solicitor and
                                                  requirements that are similar to the                    municipal advisors. More specifically,                 solicitor municipal advisors. Section
                                                  rule’s customer complaint                               the proposed rule change would require                 15B(e)(4)(A)(ii),12 in turn, references the
                                                  recordkeeping requirements to                           regulated entities to retain additional                definition of ‘‘solicitation of a municipal
                                                  municipal advisory client complaint                     detailed information about complaints                  entity or obligated person’’ set forth in
                                                  recordkeeping;                                          electronically using a standard set of                 Section 15B(e)(9) of the Exchange Act.13
                                                     • amend Rule G–8 to provide                                                                                 Section 15B(e)(9),14 in part, defines a
                                                                                                          complaint product and problem codes.
                                                  guidance in supplementary material that                                                                        solicitation of a municipal entity or
                                                                                                          Supplementary Material would define
                                                  would define electronic recordkeeping;                                                                         obligated person to mean ‘‘a direct or
                                                     • amend Rule G–8 to provide                          electronic recordkeeping, and would
                                                                                                          remind regulated entities of their                     indirect communication with a
                                                  guidance in supplementary material that
                                                                                                          complaint reporting obligations to other               municipal entity or obligated person
                                                  would remind a municipal advisor that
                                                                                                          regulatory authorities.                                made by a person, for direct or indirect
                                                  it may be required to promptly report
                                                                                                            The three major components of the                    compensation, on behalf of a broker,
                                                  certain municipal advisory client
                                                  complaints to other regulatory                          proposed rule change relating to                       dealer, municipal securities dealer,
                                                  authorities;                                            complaint recordkeeping                                municipal advisor, or investment
                                                     • amend Rule G–9 to require that the                 enhancements—namely, the application                   adviser . . . that does not control . . .
                                                  records of municipal advisory client                    of those requirements to municipal                     the person undertaking such solicitation
                                                  complaints be kept for at least six years;              advisors, the electronic complaint log,                . . . .’’ As such, the potential pool of
                                                     • amend Rule G–10 to extend                          and supplementary material—are                         written complaints could, for example,
                                                  requirements that are similar to the                    discussed below.                                       include a written complaint made by a
                                                  rule’s dealer customer protection and                                                                          municipal advisory client relating to an
                                                                                                          (i) Application of Customer Complaint                  advertisement of the solicitor municipal
                                                  education requirements to municipal                     Recordkeeping Requirements to
                                                  advisory client protection and                                                                                 advisor. Nonetheless, to protect
                                                                                                          Municipal Advisors                                     municipal entity clients and obligated
                                                  education; and
                                                     • extend to municipal advisors, under                   Under the proposed rule change, the                 persons, the Board believes that it is
                                                  Rule G–32, the guidance provided by                     Board would amend Rule G–8 to extend                   important to capture the written
                                                  the 1998 Notice, as relevant.                           its complaint recordkeeping                            complaints made by the full spectrum of
                                                                                                          requirements to all municipal advisors.                municipal advisory clients of a solicitor
                                                  Dealers                                                 To accomplish this, the Board would (i)                municipal advisor.
                                                    • Amend Rule G–8 to require that                      define municipal advisory client and (ii)                 Further, under the proposed rule
                                                  dealers keep a standardized complaint                   require that a municipal advisor keep a                change, the Board would amend Rule
                                                  log electronically, using product and                   record of written municipal advisory                   G–9 to extend the record retention
                                                  problem codes tailored for municipal                    client complaints similar to the record                period for municipal advisory client
                                                  securities, to document the written                     that would be required for dealers to                  complaints to six years. Without such
                                                  complaints of customers;                                keep of customer complaints (see                       an extension, records of customer
                                                    • amend Rule G–8 to define written                    discussion under ‘‘Electronic Complaint                complaints would be kept for six years,
                                                  customer complaints to include                          Log’’ below).8 The Board also would                    while records of municipal advisory
                                                  complaints received electronically by                   extend the record retention period
                                                  the dealer;                                             applicable to customer complaints                        9 15   U.S.C. 78o(e)(4).
                                                    • amend Rule G–8 to provide                           under Rule G–9(a)(v) to municipal                        10 See   supra note 3.
                                                  guidance in supplementary material that                 advisory client complaints under the
                                                                                                                                                                    11 Section 15B(e)(4), 15 U.S.C. 78o–4(e), provides,

                                                  would define electronic recordkeeping;                                                                         in part, that the term municipal advisor:
                                                                                                          proposed amendment to Rule
                                                    • amend Rule G–8 to provide                           G–9(h)(iii).
                                                                                                                                                                    (A) Means a person (who is not a municipal
                                                                                                                                                                 entity or an employee of a municipal entity) that—
                                                  guidance in supplementary material that                    A municipal advisory client, as                        (i) provides advice to or on behalf of a municipal
                                                  would remind a dealer that it may be                    previously noted, would include a                      entity or obligated person with respect to municipal
mstockstill on DSK3G9T082PROD with NOTICES




                                                  required to promptly report certain                                                                            financial products or the issuance of municipal
                                                  written customer complaints to other                      8 ‘‘Written’’ would include electronic               securities, including advice with respect to the
                                                                                                                                                                 structure, timing, terms, and other similar matters
                                                  regulatory authorities; and                             correspondence. ‘‘Complaint’’ would mean any
                                                                                                                                                                 concerning such financial products or issues; or
                                                    • amend Rule G–10 in its entirety so                  written statement alleging a grievance involving the
                                                                                                                                                                    (ii) undertakes a solicitation of a municipal entity
                                                  that the rule would more clearly focus                  activities of the dealer or municipal advisor or any
                                                                                                          of their associated persons with respect to any        . . .
                                                  on customer protection and education.                   matter involving a customer’s or the municipal
                                                                                                                                                                    12 15 U.S.C. 78o(e)(4)(A)(ii).

                                                    A detailed rule discussion of the                     entity client’s account. See the proposed                 13 15 U.S.C. 78o(e)(9).

                                                  proposed rule change’s recordkeeping                    amendments to Rule G–8(a)(x)(ii) and (h).                 14 Id.




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                                                                              Federal Register / Vol. 81, No. 223 / Friday, November 18, 2016 / Notices                                                       81839

                                                  client complaints would be kept for five                Rule 4513 17 each require information                   make such codes available in a manual
                                                  years. Because of the potential                         about customer complaints similar to                    that would be posted on its Web site. A
                                                  importance of municipal advisory client                 what would be required under the                        regulated entity, similar to FINRA Rule
                                                  complaints to informing other regulators                proposed rule change. Those rules                       4530, would be required to select the
                                                  on inspections of regulated entities and                require identifying information about                   most prominent product and the most
                                                  on the potential enforcement of MSRB                    the customer, the date the complaint                    egregious problem discussed in the
                                                  rules (see discussion under ‘‘Electronic                was received, the name of any                           complaint. In the future, however, the
                                                  Complaint Log’’ below), the MSRB                        associated person named in the                          Board may require that all products and
                                                  believes that the retention period for                  complaint, a description of the nature of               problems be coded in the electronic
                                                  such municipal advisory client                          the complaint and the disposition of the                customer or municipal advisory client
                                                  complaint records should correspond to                  complaint.18 Further, FINRA Rule 4530                   complaint log.
                                                  that of customer complaint records.15                   requires that dealers use product and                     While the electronic complaint log
                                                                                                          problem codes to code their electronic                  requirement would impose a burden on
                                                  (ii) Electronic Complaint Log                           logs of customer complaints.19                          dealers and municipal advisors, the
                                                     Under the proposed rule change, the                    In addition, by requiring that                        Board anticipates that the electronic
                                                  Board would amend Rule G–8 to require                   customer and municipal advisory client                  complaint log requirement would
                                                  that all regulated entities keep an                     complaint records be kept electronically                impose little additional burden on
                                                  electronic complaint log of all written                 using standard codes, the Board believes                dealers that are FINRA members. The
                                                  complaints of customers or municipal                    that the proposed rule change would                     proposed rule change’s complaint log
                                                  advisory clients and persons acting on                  enhance the ability of other financial                  recordkeeping requirements are similar
                                                  behalf of such customers or municipal                   regulators to conduct more cost-effective               to the requirements relating to customer
                                                  advisory clients. There would be no                     and efficient inspections and                           complaints set forth in Rule 17a–3
                                                  option to keep the complaint log in a                   surveillance of regulated entities. The                 under the Exchange Act.21 Under Rule
                                                  paper format. The electronic complaint                  Board understands that other financial                  G–8(f), dealers in compliance with Rule
                                                  log would include identifying                           regulators conduct certain portions of                  17a–3 will be deemed to be in
                                                  information about the customer or                       their inspections and monitoring of                     compliance with Rule G–8 as long as
                                                  municipal advisory client (i.e., his, her               dealers electronically. Under the                       certain information is maintained,
                                                  or its name, address, and account                       proposed rule change, the Board would                   including information relating to
                                                  number), the date the complaint was                     ensure that inspections of certain                      customer complaints.22 In addition,
                                                  received, the date of the activity that                 dealers and municipal advisors that are                 dealers that are FINRA members
                                                  gave rise to the complaint, and the                     not members of FINRA also could be                      currently must comply with FINRA
                                                  person whom the customer or                             accomplished in a more cost-effective                   Rule 4530, the rule, in part, with which
                                                  municipal advisory client names in his                  and efficient manner.                                   the Board is seeking to align the
                                                  or her complaint. The record also would                   As noted above, under the proposed                    proposed rule change. Further, as
                                                  include a description of the nature of                  rule change, the Board would develop                    discussed under ‘‘Self-Regulatory
                                                  complaint, and the action, if any, the                  codes for the electronic complaint log                  Organization’s Statement on Burden on
                                                  dealer or municipal advisor has taken                   that would be based on the product and                  Competition’’ below, the recordkeeping
                                                  concerning the complaint. The log                       problem codes required by FINRA Rule                    burden imposed on dealers and
                                                  would require that the regulated entity                 4530, but would be tailored to address                  municipal advisors would be necessary
                                                  code the complaint using a standard set                 municipal securities and municipal                      to help protect customers and municipal
                                                  of product and problem codes.                           advisory activities.20 The Board would                  advisory clients.
                                                     By enhancing the information about                                                                           (iii) Supplementary Material
                                                  customer and municipal advisory client                     (i) As to each associated person of each written
                                                                                                          customer complaint received by the member, broker          The proposed rule change would
                                                  complaints that a regulated entity would                or dealer concerning that associated person. The
                                                  be required to keep, as well as by                      record shall include the complainant’s name,
                                                                                                                                                                  include supplementary material under
                                                  requiring that the regulated entity keep                address, and account number; the date the               Rule G–8 that would (i) provide
                                                  those records electronically using                      complaint was received; the name of any other           guidance as to the term ‘‘electronic
                                                                                                          associated person identified in the complaint; a        format’’ used in the proposed
                                                  standard codes, the Board would align                   description of the nature of the complaint; and the
                                                  Rule G–8 with the recordkeeping                         disposition of the complaint . . .
                                                                                                                                                                  amendments to Rules G–8(a) and (h)
                                                  requirements of other financial                            (ii) Indicating that each customer of the member,    and (ii) remind regulated entities of
                                                  regulators. For example, Rule 17a–3(18)                 broker or dealer has been provided with a notice        their reporting obligations to other
                                                                                                          containing the address and telephone number of the      regulatory authorities. The
                                                  under the Exchange Act 16 and FINRA                     department of the member, broker or dealer to
                                                                                                          which any complaints as to the account may be
                                                                                                                                                                  supplementary material, in .01, would
                                                     15 The Board notes, however, that there are          directed.                                               make clear that a regulated entity could
                                                  instances where the record retention requirements          17 FINRA Rule 4513(a) provides, in part, that:       use any electronic format, i.e., computer
                                                  between dealers and municipal advisors differ. For         [e]ach member shall keep and preserve in each        software that allows for the storing,
                                                  example, dealers are required to retain records of      office of supervisory jurisdiction either a separate    organization and manipulation of data,
                                                  gifts and gratuities under Rule G–20 for six years,     file of all written customer complaints that relate
                                                  while municipal advisors only are required to retain    to that office (including complaints that relate to
                                                                                                                                                                  as long as the software would allow for
                                                  such records for five years.                            activities supervised from that office) and action      the electronic complaint log to be
                                                     16 Rule 17a–3(a)(18), 17 CFR 240.17a–3(a)(18),       taken by the member, if any, or a separate record
                                                  provides, in part, that every member of a national      of such complaints and a clear reference to the files     21 See supra note 16.
                                                  securities exchange who transacts a business in         in that office containing the correspondence              22 Specifically, Rule G–8(f) provides that:
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                                                  securities directly with others than members of a       connected with such complaints.                            Brokers, dealers and municipal securities dealers
                                                  national securities exchange, and every broker or          18 See supra notes 16 and 17.
                                                                                                                                                                  other than bank dealers which are in compliance
                                                  dealer who transacts a business in securities              19 See FINRA Rule 4530(d). The product and
                                                                                                                                                                  with rule 17a–3 of the Commission will be deemed
                                                  through the medium of any such member, and              problem codes used under Rule 4530 as of August         to be in compliance with the requirements of this
                                                  every broker or dealer registered pursuant to section   29, 2016 are available at http://www.finra.org/sites    rule, provided that the information required by
                                                  15 of the Securities Exchange Act of 1934, as           /default/files/Web%20-%20Complaints                     subparagraph (a)(iv)(D) of this rule as it relates to
                                                  amended, shall make and keep current the                %20%20Problem%20and%20Product%20Codes_                  uncompleted transactions involving customers;
                                                  following books and records relating to its business:   0.pdf.                                                  paragraph (a)(viii); and paragraphs (a)(xi) through
                                                     A record:                                               20 Id.                                               (a)(xxvi) shall in any event be maintained.



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                                                  81840                        Federal Register / Vol. 81, No. 223 / Friday, November 18, 2016 / Notices

                                                  provided promptly upon request to a                      and the availability of educational                      materials. Further, as suggested by
                                                  financial regulatory authority. The                      material promptly but no less than once                  commenters to Regulatory Notice 2012–
                                                  supplementary material, in .02, also                     each calendar year during the course of                  63, unlike with the current Rule G–10,
                                                  would remind a regulated entity that it                  a municipal advisory relationship. The                   a regulated entity would not be required
                                                  may have the duty to report certain                      notifications would require that the                     to deliver an investor brochure to the
                                                  complaints, such as complaints                           regulated entity disclose (i) that the                   customer. The notifications would
                                                  involving theft, to other regulatory                     regulated entity is registered with the                  replace that requirement.26
                                                  authorities, such as to FINRA or to the                  MSRB and the SEC, (ii) the MSRB’s Web                       The proposed amendments to Rule
                                                  SEC.                                                     site address, and (iii) that there is a                  G–10 would align Rule G–10 with
                                                                                                           brochure available on the MSRB Web                       FINRA Rule 2267, Investor Education
                                                  B. Customer and Municipal Advisory                       site that describes the protections                      and Protection. That rule contains
                                                  Client Education and Protection                          available under MSRB rules and how to                    similar notification requirements, but
                                                     Under the proposed rule change, the                   file a complaint with financial                          the notifications under FINRA Rule
                                                  Board would amend and overhaul Rule                      regulatory authorities.                                  2267 refer the investor to the
                                                  G–10 to replace the current Rule G–10                       By requiring these notifications, the                 BrokerCheck Hotline Number and to
                                                  with a more modern customer and                          Board believes that a customer or                        FINRA’s Web site address.27 Because
                                                  municipal advisory client education and                  municipal advisory client would be able                  dealers that are FINRA members are
                                                  protection rule. The proposed rule                       to receive detailed and relevant                         required to provide annual notifications
                                                  change’s amendments to Rule G–10                         information about its regulated entity,                  to investors, the Board anticipates that
                                                  would apply to dealers and municipal                     the protections provided by MSRB                         it would not be a significant burden for
                                                  advisors.                                                rules, and how to make a complaint in                    most dealers to provide the annual
                                                     At its core, the Board designed Rule                  a more timely and consistent fashion.24                  notifications that would be required
                                                  G–10 to protect investors by providing                   Further, by reminding the customer or                    under the proposed amendments to
                                                  investors with the information                           municipal advisory client about the                      Rule G–10. In addition, the Board
                                                  necessary through the investor brochure                  regulated entity’s registration with the                 believes that it would be a reasonable
                                                  to file a complaint about their dealers                  SEC, the Board believes that a customer                  requirement for a municipal advisor to
                                                  with the appropriate regulatory                          or municipal advisory client might be                    provide such notifications promptly but
                                                  authority. That information also                         more likely to access the information                    no less than once each calendar year
                                                  includes an overview of the investor                     and educational materials that are                       during the course of a municipal
                                                  protections provided by MSRB rules.                      available from the SEC, the regulatory                   advisory relationship.
                                                  However, investors currently do not                      authority that may examine the
                                                                                                           regulated entity and/or enforce the                      C. Electronic Delivery Guidance for
                                                  receive this information until after they
                                                                                                           MSRB’s rules. The notifications would                    Municipal Advisors
                                                  have made a complaint to or about the
                                                  dealer; at that point, the information in                address concerns raised by market                          In 1998, the Board published
                                                  the investor brochure may arrive at a                    participants that the investor brochure                  guidance under Rule G–32 regarding the
                                                                                                           may be of limited, if any, use to certain                electronic delivery and receipt of
                                                  point in time that would impede the
                                                                                                           investors, such as institutional investors               information by dealers. The Board, in
                                                  investor from making the best use of the
                                                                                                           and investors in municipal fund                          part, based that guidance on guidance
                                                  information provided in the investor
                                                                                                           securities, by directing investors to the                that the SEC had provided about
                                                  brochure. The proposed rule change
                                                                                                           most complete range of relevant                          electronic delivery of information.
                                                  solves that problem through
                                                                                                           information about the regulated entity,                  However, since that time, the Dodd-
                                                  modernization of the rule.
                                                                                                           including the regulation of that                         Frank Act has granted the Board with
                                                     Under the proposed rule change, Rule                  regulated entity.25
                                                  G–10 would remain a rule that is                                                                                  rulemaking authority over municipal
                                                                                                              Under the proposed rule change, the
                                                  focused on investor education and                                                                                 advisors.28 To ensure that municipal
                                                                                                           Board would not specify, other than in
                                                  protection. However, instead of an                                                                                advisors could take full advantage of the
                                                                                                           writing, how the customer or municipal
                                                  investor receiving the educational                       advisory client would receive the                          26 The Board believes that by no longer requiring
                                                  material and information about filing a                  notifications. The proposed rule change                  that the investor brochure be sent after the investor
                                                  complaint only after he or she has made                  assumes that the regulated entity could                  has made a complaint, the investor may have an
                                                  a complaint, the customer or municipal                   include the notifications with other                     improved ‘‘complaint’’ experience. The Board
                                                  advisory client would receive more                                                                                understands that investors may have been frustrated
                                                  regular notifications from its regulated                                                                          by the timing of their receipt of the investor
                                                                                                              (1) Advertising by a broker, dealer, municipal        brochure. Some investors may have believed that
                                                  entity about the availability of such                    securities dealer, municipal advisor, or investment      the brochure was not germane and helpful to the
                                                  materials. Specifically, a dealer would                  adviser; or                                              complaint, particularly when they would have
                                                  be required to notify a customer about                      (2) Solicitation of an obligated person, if such      preferred information about resolving the issue and/
                                                                                                           person is not acting in the capacity of an obligated     or the actual resolution of the issue. Those
                                                  its registration status and the                          person or the solicitation of the obligated person is    investors, in turn, may have complained to their
                                                  availability of the educational material                 not in connection with the issuance of municipal         dealers about the investor brochure, and their
                                                  annually, and a municipal advisor                        securities or with respect to municipal financial        dealers, in response, may have sent yet another
                                                                                                           products.
                                                  would be required to notify a municipal                     By using the narrower definition of solicitation of
                                                                                                                                                                    investor brochure to be in compliance with
                                                  advisory client 23 about its registration                                                                         Rule G–10. See id.
                                                                                                           a municipal entity or obligated person, the Board          27 FINRA Rule 2267(a) provides, in part, that:
                                                                                                           would be able to better ensure that the notifications
                                                    23 The term ‘‘municipal advisory client’’ under        are sent to actual solicitor municipal advisory            Except as otherwise provided in this Rule, each
mstockstill on DSK3G9T082PROD with NOTICES




                                                                                                           clients and not just to an entity that reviewed an       member shall once every calendar year provide in
                                                  the proposed amendments to Rule G–10 would be
                                                                                                           advertisement. For purposes of the proposed              writing (which may be electronic) to each customer
                                                  more narrow than how the term would be defined
                                                                                                           amendments to Rule G–10, the set of non-solicitor        the following items of information:
                                                  under the proposed amendments to Rule G–8.
                                                  Under the proposed rule change, the Board would          municipal advisory clients would remain the same           (1) FINRA BrokerCheck Hotline Number;
                                                  define solicitation of a municipal entity or obligated   as it is for the proposed amendments to Rule G–8.          (2) FINRA Web site address; and
                                                  person under Rule G–10 by reference to Rule                 24 The Board would increase the visibility of the       (3) A statement as to the availability to the
                                                  15Ba1–1(n), 17 CFR 240.15Ba1–1(n), under the             brochure, and other relevant information, on the         customer of an investor brochure that includes
                                                  Exchange Act. For purposes of that rule, solicitation    MSRB’s Web site.                                         information describing FINRA BrokerCheck.
                                                  does not include:                                           25 See supra note 6.                                    28 See supra note 3.




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                                                                               Federal Register / Vol. 81, No. 223 / Friday, November 18, 2016 / Notices                                                   81841

                                                  Board’s electronic delivery guidance, as                related recordkeeping requirements                        The MSRB also believes that the
                                                  well as to ensure that the proposed                     under Rule G–8 about written customer                   proposed rule change is consistent with
                                                  amendments to Rule G–10 would work                      and municipal advisory client                           Section 15B(b)(2)(G) of the Exchange
                                                  as intended, the proposed rule change                   complaints to require that regulated                    Act,34 which provides that the MSRB’s
                                                  would extend the Board’s guidance                       entities keep more detailed information                 rules shall
                                                  provided by the 1998 Notice to                          about written customer or municipal                     prescribe records to be made and kept by
                                                  municipal advisors.                                     advisory client complaints in an                        municipal securities brokers, municipal
                                                                                                          electronic format.                                      securities dealers, and municipal advisors
                                                  2. Statutory Basis
                                                                                                             The proposed rule change would                       and the periods for which such records shall
                                                     Section 15B(b)(2) of the Exchange                    align the Board’s customer and                          be preserved.
                                                  Act 29 provides that:                                   municipal advisory client complaint                       The proposed rule change would
                                                  [t]he Board shall propose and adopt rules to            rules and related recordkeeping                         enhance the current customer complaint
                                                  effect the purposes of this title with respect          requirements with those of other                        recordkeeping requirements under Rule
                                                  to transactions in municipal securities                 financial regulators. By so doing, the                  G–8 by requiring that dealers keep more
                                                  effected by brokers, dealers, and municipal             proposed rule change will likely                        detailed information about written
                                                  securities dealers and advice provided to or            promote compliance with Board rules
                                                  on behalf of municipal entities or obligated                                                                    customer complaints in an electronic
                                                                                                          by providing regulated entities with the                format and then would extend those
                                                  persons by brokers, dealers, municipal
                                                                                                          opportunity to streamline their                         recordkeeping requirements to
                                                  securities dealers, and municipal advisors
                                                  with respect to municipal financial products,           compliance procedures, and thus                         municipal advisors. Further, the
                                                  the issuance of municipal securities, and               promote compliance with MSRB rules                      proposed rule change would extend the
                                                  solicitations of municipal entities or                  and reduce their compliance costs.                      six-year record retention period
                                                  obligated persons undertaken by brokers,                   In addition, the proposed                            applicable to customer complaints to
                                                  dealers, municipal securities dealers, and              amendments to Rules G–8 and G–9                         municipal advisory client complaints.
                                                  municipal advisors.                                     would enhance the ability of other                      As noted above, the MSRB believes that
                                                    Section 15B(b)(2)(C) of the Exchange                  financial regulators to conduct more                    the proposed amendments to Rule G–8
                                                  Act 30 provides that the MSRB’s rules                   cost-effective and efficient inspections                related to books and records, and Rule
                                                  shall:                                                  and surveillance of regulated entities by               G–9 related to the retention of those
                                                                                                          requiring that all regulated entities keep              records, will promote compliance with
                                                  be designed to prevent fraudulent and
                                                  manipulative acts and practices, to promote
                                                                                                          and maintain their electronic records of                and facilitate enforcement of MSRB
                                                  just and equitable principles of trade, to              written customer or municipal advisory                  rules, including Rule G–10 and other
                                                  foster cooperation and coordination with                client complaints for six years. The                    applicable securities laws and
                                                  persons engaged in regulating, clearing,                Board believes that the ability to more                 regulations.
                                                  settling, processing information with respect           cost-effectively and efficiently monitor
                                                  to, and facilitating transactions in municipal          written customer and municipal                          B. Self-Regulatory Organization’s
                                                  securities and municipal financial products,            advisory client complaints will promote                 Statement on Burden on Competition
                                                  to remove impediments to and perfect the                compliance with Board rules. Increased
                                                  mechanism of a free and open market in
                                                                                                                                                                     Section 15B(b)(2)(C) of the Exchange
                                                                                                          compliance with Board rules will likely                 Act 35 requires that MSRB rules not be
                                                  municipal securities and municipal financial
                                                  products, and, in general, to protect
                                                                                                          reduce the frequency and magnitude of                   designed to impose any burden on
                                                  investors, municipal entities, obligated                compliance issues that could potentially                competition not necessary or
                                                  persons, and the public interest.                       result in harm to investors, municipal                  appropriate in furtherance of the
                                                                                                          entities, or obligated persons, or                      purposes of the Exchange Act. In
                                                     The MSRB believes that the proposed                  undermine the public’s confidence in
                                                  rule change is consistent with Sections                                                                         addition, Section 15B(b)(2)(L)(iv) of the
                                                                                                          the municipal securities market.                        Exchange Act 36 provides that MSRB
                                                  15B(b)(2) 31 and 15B(b)(2)(C) 32 of the                    Section 15B(b)(2)(L)(iv) of the
                                                  Exchange Act. The proposed rule                                                                                 rules may not impose a regulatory
                                                                                                          Exchange Act 33 requires that rules                     burden on small municipal advisors that
                                                  change would help prevent fraudulent
                                                                                                          adopted by the Board:                                   is not necessary or appropriate in the
                                                  and manipulative practices, promote
                                                  just and equitable principles of trade,                 not impose a regulatory burden on small                 public interest and for the protection of
                                                  foster cooperation and coordination                     municipal advisors that is not necessary or             investors, municipal entities, and
                                                                                                          appropriate in the public interest and for the          obligated persons, provided that there is
                                                  with persons engaged in regulating
                                                                                                          protection of investors, municipal entities,            robust protection of investors against
                                                  transactions in municipal securities and                and obligated persons, provided that there is
                                                  municipal financial products, and                                                                               fraud.
                                                                                                          robust protection of investors against fraud.              In determining whether these
                                                  protect investors, municipal entities,
                                                  obligated persons and the public                          The proposed rule change’s extension                  standards have been met, the MSRB was
                                                  interest by developing more                             of Rule G–10’s customer education and                   guided by the Board’s Policy on the Use
                                                  comprehensive and modern customer                       protection requirements and the related                 of Economic Analysis in MSRB
                                                  and municipal advisory client                           Rules G–8 and G–9 recordkeeping                         Rulemaking.37 In accordance with this
                                                  complaint and recordkeeping rules. The                  requirements to municipal advisors                      policy, the Board has evaluated the
                                                  proposed rule change would overhaul                     does represent an additional burden on                  potential impacts on competition of the
                                                  Rule G–10 so that the rule would more                   municipal advisors, including small                     proposed rule change, including in
                                                  clearly focus on customer and                           municipal advisors. However, the Board                  comparison to reasonable alternative
                                                                                                          believes that the regulatory burden will                regulatory approaches, relative to the
mstockstill on DSK3G9T082PROD with NOTICES




                                                  municipal advisory client education and
                                                  protection. Further, the proposed rule                  be relatively limited and is necessary to
                                                  change would enhance the Board’s                        protect municipal entity and obligated                    34 15 U.S.C. 78o–4(b)(2)(G).
                                                                                                                                                                    35 15 U.S.C. 78o–4(b)(2)(C).
                                                                                                          person clients, and the integrity of the
                                                                                                                                                                    36 15 U.S.C. 78o–4(b)(2)(L)(iv).
                                                    29 15 U.S.C. 78o–4(b)(2).                             municipal securities and municipal                        37 Policy on the Use of Economic Analysis in
                                                    30 15 U.S.C. 78o–4(b)(2)(C).                          advisory marketplaces.                                  MSRB Rulemaking, available at, http://msrb.org/
                                                    31 15 U.S.C. 78o–4(b)(2).
                                                                                                                                                                  Rules-and-Interpretations/Economic-Analysis-
                                                    32 15 U.S.C. 78o–4(b)(2)(C).                            33 15   U.S.C. 78o–4(b)(2)(L)(iv).                    Policy.aspx.



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                                                  81842                       Federal Register / Vol. 81, No. 223 / Friday, November 18, 2016 / Notices

                                                  baseline. The MSRB also considered                      Register or within such longer period of              information that you wish to make
                                                  other economic impacts of the proposed                  up to 90 days (i) as the Commission may               available publicly. All submissions
                                                  rule change and has addressed any                       designate if it finds such longer period              should refer to File Number SR–MSRB–
                                                  comments relevant to these impacts in                   to be appropriate and publishes its                   2016–15 and should be submitted on or
                                                  other sections of this document.                        reasons for so finding or (ii) as to which            before December 9, 2016.
                                                    The MSRB does not believe that the                    the self-regulatory organization                        For the Commission, pursuant to delegated
                                                  proposed rule change will impose any                    consents, the Commission will:                        authority.39
                                                  additional burdens on competition,                        (A) By order approve or disapprove                  Brent J. Fields,
                                                  relative to the baseline, that are not                  such proposed rule change, or                         Secretary.
                                                  necessary or appropriate in furtherance                   (B) institute proceedings to determine
                                                                                                                                                                [FR Doc. 2016–27738 Filed 11–17–16; 8:45 am]
                                                  of the purposes of the Exchange Act.                    whether the proposed rule change
                                                                                                          should be disapproved.                                BILLING CODE 8011–01–P
                                                    While the MSRB believes that the
                                                  proposed rule changes represent a                       IV. Solicitation of Comments
                                                  reduction in burden compared to the                                                                           SECURITIES AND EXCHANGE
                                                  existing Rule G–10, the MSRB                              Interested persons are invited to
                                                                                                          submit written data, views, and                       COMMISSION
                                                  recognizes that the recordkeeping
                                                  requirements associated with the                        arguments concerning the foregoing,                   [Release No. 34–79307; File No. SR–
                                                  proposed rule change may impose some                    including whether the proposed rule                   BatsBYX–2016–34]
                                                  initial costs on dealers that currently                 change is consistent with the Act.
                                                                                                          Comments may be submitted by any of                   Self-Regulatory Organizations; Bats
                                                  comply with FINRA Rule 4530 but need                                                                          BYX Exchange, Inc.; Notice of Filing
                                                  to adopt a new set of complaint codes.                  the following methods:
                                                                                                                                                                and Immediate Effectiveness of a
                                                  The MSRB also recognizes that dealers                   Electronic Comments                                   Proposed Rule Change Related to Fees
                                                  that are not currently FINRA members                      • Use the Commission’s Internet                     for Use of Bats BYX Exchange, Inc.
                                                  may experience a greater burden as the                  comment form (http://www.sec.gov/
                                                  proposed recordkeeping requirements                     rules/sro.shtml); or
                                                                                                                                                                November 14, 2016.
                                                  may constitute a new activity that they                   • Send an email to rule-comments@                      Pursuant to Section 19(b)(1) of the
                                                  have not previously performed. The                      sec.gov. Please include File Number SR–               Securities Exchange Act of 1934 (the
                                                  MSRB does not believe, however, that                    MSRB–2016–15 on the subject line.                     ‘‘Act’’),1 and Rule 19b–4 thereunder,2
                                                  the potentially greater burden on dealers                                                                     notice is hereby given that on November
                                                  that are not FINRA members is                           Paper Comments                                        7, 2016, Bats BYX Exchange, Inc. (the
                                                  significant enough to constitute a                         • Send paper comments in triplicate                ‘‘Exchange’’ or ‘‘BYX’’) filed with the
                                                  burden on competition.                                  to Secretary, Securities and Exchange                 Securities and Exchange Commission
                                                    The MSRB recognizes that the                          Commission, 100 F Street NE.,                         (‘‘Commission’’) the proposed rule
                                                  proposal represents a new requirement                   Washington, DC 20549.                                 change as described in Items I, II, and
                                                  on municipal advisors and that the                      All submissions should refer to File                  III below, which Items have been
                                                  recordkeeping requirements in                           Number SR–MSRB–2016–15. This file                     prepared by the Exchange. The
                                                  particular may disproportionately                       number should be included on the                      Exchange has designated the proposed
                                                  impact small municipal advisors.                        subject line if email is used. To help the            rule change as one establishing or
                                                  However, the MSRB does not believe                      Commission process and review your                    changing a member due, fee, or other
                                                  that the overall burden of the proposed                 comments more efficiently, please use                 charge imposed by the Exchange under
                                                  rule change is significant or that the                  only one method. The Commission will                  Section 19(b)(3)(A)(ii) of the Act 3 and
                                                  impact on small municipal advisors will                 post all comments on the Commission’s                 Rule 19b–4(f)(2) thereunder,4 which
                                                  materially alter the competitive                        Internet Web site (http://www.sec.gov/                renders the proposed rule change
                                                  landscape. To the extent the proposed                                                                         effective upon filing with the
                                                                                                          rules/sro.shtml). Copies of the
                                                  rule changes do lead some firms to exit                                                                       Commission. The Commission is
                                                                                                          submission, all subsequent
                                                  the market or consolidate, based on the                                                                       publishing this notice to solicit
                                                                                                          amendments, all written statements
                                                  SEC’s analysis in its order adopting the                                                                      comments on the proposed rule change
                                                                                                          with respect to the proposed rule
                                                  municipal advisor rules, the MSRB                                                                             from interested persons.
                                                                                                          change that are filed with the
                                                  believes that the market for municipal                  Commission, and all written                           I. Self-Regulatory Organization’s
                                                  advisory activities is likely to remain                 communications relating to the                        Statement of the Terms of Substance of
                                                  competitive.38                                          proposed rule change between the                      the Proposed Rule Change
                                                  C. Self-Regulatory Organization’s                       Commission and any person, other than                    The Exchange filed a proposal to
                                                  Statement on Comments on the                            those that may be withheld from the                   amend the fee schedule applicable to
                                                  Proposed Rule Change Received From                      public in accordance with the                         Members 5 and non-members of the
                                                  Members, Participants, or Others                        provisions of 5 U.S.C. 552, will be                   Exchange pursuant to BYX Rules 15.1(a)
                                                                                                          available for Web site viewing and                    and (c).
                                                    Written comments were neither                         printing in the Commission’s Public
                                                  solicited nor received on the proposed                                                                           The text of the proposed rule change
                                                                                                          Reference Room, 100 F Street NE.,                     is available at the Exchange’s Web site
                                                  rule change.                                            Washington, DC 20549 on official                      at www.batstrading.com, at the
                                                  III. Date of Effectiveness of the                       business days between the hours of
                                                  Proposed Rule Change and Timing for                     10:00 a.m. and 3:00 p.m. Copies of the
mstockstill on DSK3G9T082PROD with NOTICES




                                                                                                                                                                  39 17 CFR 200.30–3(a)(12).
                                                  Commission Action                                       filing also will be available for                       1 15 U.S.C. 78s(b)(1).
                                                                                                          inspection and copying at the principal                 2 17 CFR 240.19b–4.
                                                    Within 45 days of the date of                                                                                 3 15 U.S.C. 78s(b)(3)(A)(ii).
                                                                                                          office of the MSRB. All comments
                                                  publication of this notice in the Federal                                                                       4 17 CFR 240.19b–4(f)(2).
                                                                                                          received will be posted without change;                 5 The term ‘‘Member’’ is defined as ‘‘any
                                                    38 Securities Exchange Act Release No. 70462          the Commission does not edit personal                 registered broker or dealer that has been admitted
                                                  (Sept. 20, 2013), 78 FR 67468, 67608 (Nov. 12,          identifying information from                          to membership in the Exchange.’’ See Exchange
                                                  2013).                                                  submissions. You should submit only                   Rule 1.5(n).



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Document Created: 2018-02-14 08:31:46
Document Modified: 2018-02-14 08:31:46
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
FR Citation81 FR 81837 

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