81_FR_88956 81 FR 88720 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving Proposed Rule Change To Amend Rule 12400 of the Code of Arbitration Procedure for Customer Disputes and Rule 13400 of the Code of Arbitration Procedure for Industry Disputes Relating To Broadening Chairperson Eligibility in Arbitration

81 FR 88720 - Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving Proposed Rule Change To Amend Rule 12400 of the Code of Arbitration Procedure for Customer Disputes and Rule 13400 of the Code of Arbitration Procedure for Industry Disputes Relating To Broadening Chairperson Eligibility in Arbitration

SECURITIES AND EXCHANGE COMMISSION

Federal Register Volume 81, Issue 236 (December 8, 2016)

Page Range88720-88724
FR Document2016-29385

Federal Register, Volume 81 Issue 236 (Thursday, December 8, 2016)
[Federal Register Volume 81, Number 236 (Thursday, December 8, 2016)]
[Notices]
[Pages 88720-88724]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-29385]


-----------------------------------------------------------------------

SECURITIES AND EXCHANGE COMMISSION

[Release No. 34-79455; File No. SR-FINRA-2016-033]


Self-Regulatory Organizations; Financial Industry Regulatory 
Authority, Inc.; Order Approving Proposed Rule Change To Amend Rule 
12400 of the Code of Arbitration Procedure for Customer Disputes and 
Rule 13400 of the Code of Arbitration Procedure for Industry Disputes 
Relating To Broadening Chairperson Eligibility in Arbitration

December 2, 2016.

I. Introduction

    On August 18, 2016, Financial Industry Regulatory Authority, Inc. 
(``FINRA'') filed with the Securities and Exchange Commission 
(``Commission''), pursuant to Section 19(b)(1) of the Securities 
Exchange Act of 1934 (``Exchange Act'') \1\ and Rule 19b-4 
thereunder,\2\ a proposed rule change to amend Rules 12400 of the Code 
of Arbitration Procedure for Customer Disputes (``Customer Code'') and 
Rule 13400 of the Code of Arbitration Procedure for Industry Disputes 
(``Industry Code'' and, together with the Customer Code, ``Codes'').\3\ 
The proposed rule change would allow an attorney arbitrator to qualify 
for the chairperson roster if he or she completes chairperson training 
and serves as an arbitrator through award on at least one arbitration. 
The Codes currently require that an attorney must serve as arbitrator 
through award on at least two arbitrations in order to qualify for the 
chairperson roster.
---------------------------------------------------------------------------

    \1\ 15 U.S.C. 78s(b)(1).
    \2\ 17 CFR 240.19b-4.
    \3\ See File No. SR-FINRA-2016-033.
---------------------------------------------------------------------------

    The proposed rule change was published for comment in the Federal 
Register on September 6, 2016.\4\ The public comment period closed on 
September 27, 2016. The Commission received five (5) comment letters on 
the proposed amendments.\5\ On October 14, 2016, FINRA extended the 
time period in which the Commission must approve the proposed rule 
change, disapprove the proposed rule change, or institute proceedings 
to determine whether to approve or disapprove the proposed rule change 
to December 5, 2016.\6\ On November 22, 2016, FINRA responded to the 
comment letters received in response to the Notice.\7\ This order 
approves the proposed rule change.
---------------------------------------------------------------------------

    \4\ See Exchange Act Release No. 78729 (Aug. 30, 2016); 81 FR 
61288 (Sept. 6, 2016) (``Notice'').
    \5\ See Letters from Steven B. Caruso, Esq., Maddox Hargett 
Caruso, P.C. (Aug. 31, 2016) (``Caruso Letter''); Ryan K. Bakhtiari, 
Aidikoff, Uhl and Bakhtiari (Sept. 9, 2016) (``Bakhtiari Letter''); 
Hugh Berkson, President, Public Investors Arbitration Bar 
Association (``PIABA'') (Sept. 23, 2016) (``PIABA Letter''); Nicole 
Iannarone, Asst. Clinical Professor, and Geoffrey R. Hafer, Student 
Intern, Investor Advocacy Clinic, Georgia State University College 
of Law (``GSU'') (Sept. 26, 2016) (``GSU Letter''); and David T. 
Bellaire, Esq., Executive Vice President and General Counsel, 
Financial Services Institute (``FSI'') (Sept. 27, 2016) (``FSI 
Letter''). The comment letters are available on FINRA's Web site at 
http://www.finra.org, at the principal office of FINRA, at the 
Commission's Web site at https://www.sec.gov/comments/sr-finra-2016-033/finra2016033.shtml, and at the Commission's Public Reference 
Room.
    \6\ See Letter from Margo A. Hassan, Associate Chief Counsel, 
FINRA, to Lourdes Gonzalez, Assistant Chief Counsel--Sales 
Practices, Division of Trading and Markets, Securities and Exchange 
Commission, dated October 14, 2016.
    \7\ See Letter from Margo A. Hassan, Associate Chief Counsel, 
FINRA, to Brent J. Fields, Secretary, Securities and Exchange the 
Commission, dated November 22, 2016 (``FINRA Letter''). The FINRA 
Letter is available on FINRA's Web site at http://www.finra.org, at 
the principal office of FINRA, at the Commission's Web site at 
https://www.sec.gov/comments/sr-finra-2016-033/finra2016033.shtml, 
and at the Commission's Public Reference Room.
---------------------------------------------------------------------------

II. Description of the Proposed Rule Change \8\
---------------------------------------------------------------------------

    \8\ The subsequent description of the proposed rule change is 
substantially excerpted from FINRA's description in the Notice. See 
Notice, 81 FR at 61288-61289.
---------------------------------------------------------------------------

Background
    FINRA arbitrators possess the broad authority to ``interpret and 
determine the applicability of all provisions under the Code[s]. Such 
interpretations are final and binding upon the parties.'' \9\ To 
facilitate the fair administration of proceedings in the FINRA forum, 
arbitrators must possess sufficient qualifications and participate in 
appropriate training \10\--particularly where an arbitrator presides 
over the proceeding as chairperson, with the authority to, among other 
things, direct witness appearances, order the production of documents 
and information, and set deadlines in a given case.\11\
---------------------------------------------------------------------------

    \9\ See FINRA Rules 12409 (Jurisdiction of Panel and Authority 
to Interpret the Code) and 13413 (Jurisdiction of Panel and 
Authority to Interpret the Code).
    \10\ See Notice, 81 FR 61289.
    \11\ See FINRA Office of Dispute Resolution Arbitrator's Guide 
(Oct. 2016), at page 31, available at http://www.finra.org/sites/default/files/arbitrators-ref-guide.pdf.
---------------------------------------------------------------------------

    FINRA maintains a roster of non-public arbitrators,\12\ public 
arbitrators,\13\ and arbitrators who are eligible to serve as 
chairperson in each of its 71 hearing locations.\14\ FINRA employs its 
computerized Neutral List Selection System to randomly generate lists 
of potential arbitrators for each proceeding from these rosters.\15\ 
The parties then select their arbitrators through a process of striking 
and ranking the names on the list generated by the Neutral List 
Selection System.\16\
---------------------------------------------------------------------------

    \12\ For the definition of ``non-public arbitrator,'' see FINRA 
Rules 12100(p) and 13100(p).
    \13\ For the definition of ``public arbitrator,'' see FINRA 
Rules 12100(u) and 13100(u).
    \14\ See FINRA Rules 12400(b) and 13400(b).
    \15\ See FINRA Rules 12400(a) and 13400(a).
    \16\ Id.
---------------------------------------------------------------------------

    The Codes provide that arbitrators are eligible for the chairperson 
roster if they have completed chairperson training provided by FINRA 
and:
     Have a law degree and are a member of a bar of at least 
one jurisdiction, and have served as an arbitrator through award on at 
least two arbitrations administered by a self-regulatory organization 
in which hearings were held; or
     Have served as an arbitrator through award on at least 
three arbitrations administered by a self-regulatory organization in 
which hearings were held.\17\
---------------------------------------------------------------------------

    \17\ See FINRA Rules 12400(c) and 13400(c).
---------------------------------------------------------------------------

    Additionally, in customer disputes, chairpersons must be public 
arbitrators.\18\
---------------------------------------------------------------------------

    \18\ See FINRA Rule 12400(c).
---------------------------------------------------------------------------

    In February 2015, the Commission approved a proposal by FINRA to 
amend its definition of ``public arbitrator,'' \19\ The amended 
definition

[[Page 88721]]

took effect in June 2015,\20\ resulting in the reclassification of 
approximately 13.8 percent of public arbitrators as non-public 
arbitrators, and the rendering of 2.6 percent of its public arbitrator 
roster as temporarily disqualified or ineligible for service.\21\ Many 
of the arbitrators who were reclassified or disqualified had been 
chair-qualified prior to the amendment.\22\ Currently, FINRA's rosters 
contain approximately 6,750 arbitrators, of which 3,060 are currently 
classified as public. Of those classified as public arbitrators, 
approximately 1,000 are deemed chair-qualified.\23\
---------------------------------------------------------------------------

    \19\ See Exchange Act Release No. 74383 (Feb. 26, 2015), 80 FR 
11695 (Mar. 4, 2015) (Order Approving Filing No. SR-FINRA-2014-028) 
(in part narrowing the public arbitrator definition by adding 
disqualifications relating to, among other things, affiliations with 
the securities industry concerning an arbitrator's family member or 
place of employment).
    \20\ See Notice, 81 FR 61288.
    \21\ See id.
    \22\ See id.
    \23\ See id.
---------------------------------------------------------------------------

    FINRA contends that forum users have complained about the 
diminished availability of public chairpersons after the amendment to 
the public arbitrator definition. FINRA also states that forum users 
have complained of scheduling difficulties and additional costs 
associated with traveling chairpersons (i.e., public chairpersons that 
FINRA asks to travel to other hearing locations to expand the roster of 
available public chairpersons for a given location), as well as out-of-
town arbitrators' lack of familiarity with local venue customs and 
procedures.\24\ Moreover, FINRA states that it has had limited success 
in enrolling new public chairpersons, and that the need for public 
chairpersons could potentially surpass the availability of public 
chairpersons who meet the qualifications under the existing Codes.\25\
---------------------------------------------------------------------------

    \24\ See id.
    \25\ See id.
---------------------------------------------------------------------------

Proposed Rule Change
    FINRA is proposing to amend the eligibility requirements under the 
Codes for arbitrators who seek to qualify as chairpersons. The 
amendment would allow an attorney arbitrator to qualify for the 
chairperson roster if he or she completes chairperson training and 
serves as an arbitrator through award on at least one arbitration 
administered by a self-regulatory organization where hearings are held, 
instead of two arbitrations (as is currently required). FINRA is also 
proposing to replace the bullets in Rules 12400 and 13400 with numbers 
for ease of citation.
    FINRA states that reducing the case experience requirement for 
would-be arbitrators from two arbitrations to one arbitration could add 
more than 270 attorney arbitrators across 59 of its 71 hearing 
locations, potentially resulting in a nearly 30 percent increase in the 
number of arbitrators who might be eligible to serve as public 
chairpersons once they take chairperson training.\26\ FINRA also 
believes that the proposed rule change would increase the availability 
of local chairpersons for forum users, lowering instances in which 
chairpersons must travel, and ameliorating parties' concerns regarding 
out-of-town arbitrators.\27\
---------------------------------------------------------------------------

    \26\ See id. at 61289.
    \27\ See id.
---------------------------------------------------------------------------

III. Summary of Comments and FINRA's Response

    The Commission received five (5) comment letters on the proposed 
rule change,\28\ and a response letter from FINRA.\29\ Three commenters 
supported the amendment,\30\ and two generally supported the amendment 
while advocating for further action.\31\ FINRA's response to 
commenters' concerns and suggestions are incorporated below.
---------------------------------------------------------------------------

    \28\ See supra note 5.
    \29\ See supra note 7.
    \30\ See Caruso Letter, Bakhtiari Letter, and FSI Letter.
    \31\ See PIABA Letter and GSU Letter.
---------------------------------------------------------------------------

Comment Letters in Support of the Proposal
    As noted above, three commenters supported FINRA's proposed 
amendments to the Codes. One commenter stated that the proposal would 
``be a fair, equitable and reasonable approach that would facilitate 
the increased appointment of local chairpersons to arbitration panels 
and, at the same time, would reduce the necessity for the appointment 
of out-of-state chairpersons.'' \32\ A second commenter supported the 
proposed amendment on the ground that it ``would significantly increase 
the available number of arbitrators included on the Chair roster and 
represents an important step towards increasing the probability of 
drawing local chairpersons in suburban or remote hearing locations.'' 
\33\ A third commenter supported the proposal based on its belief that 
the requirement of a law degree and participation in one arbitration 
through award are reasonable criteria for a public chair.\34\
---------------------------------------------------------------------------

    \32\ See Caruso Letter.
    \33\ See Bakhtiari Letter.
    \34\ See FSI Letter.
---------------------------------------------------------------------------

Supportive Comment Letters Recommending Modifications to the Proposal
    Two comment letters recommended modifications to the proposal, 
while generally expressing support for the proposal. One commenter 
stated that investors would ``benefit from a larger pool of qualified 
public chairpersons'' and generally supported the proposed rule as ``a 
positive step in regards to increasing the number of arbitrators in 
proposed chair pools[.]'' \35\ Another commenter stated that it 
``applaud[s] FINRA's decision to expand the public arbitrator chair 
pool[.]'' \36\ However, both commenters raised additional concerns and 
suggestions for the proposed amendment.
---------------------------------------------------------------------------

    \35\ See PIABA Letter.
    \36\ See GSU Letter.
---------------------------------------------------------------------------

 Enhancing Transparency of the Arbitrator Selection Process

    One commenter advocated for greater transparency regarding 
arbitrators' backgrounds and qualifications, as well as greater 
transparency in the arbitrator selection process generally in order to 
improve investor confidence in FINRA arbitrators.\37\ According to this 
commenter, FINRA's current disclosure system, which provides 
information regarding arbitrators' education, employment history and 
potential conflicts, is insufficient to eliminate the appearance of 
impropriety and bias.\38\
---------------------------------------------------------------------------

    \37\ See PIABA Letter.
    \38\ Id.
---------------------------------------------------------------------------

    In response, FINRA stated that it produces a disclosure report 
reflecting the prior employment, educational history, and previous 
arbitration awards for every potential arbitrator during the 
appointment process.\39\ FINRA also requires arbitrators to either 
certify the accuracy of the information in the disclosure report or 
update the report when they are appointed to a case.\40\ In addition, 
FINRA reminds arbitrators on a quarterly basis to review their 
disclosure reports and revise them as needed. Moreover, FINRA stated 
that it is revising its disclosure reporting system to alert parties of 
the last time the arbitrator certified the accuracy of the information 
contained therein.\41\
---------------------------------------------------------------------------

    \39\ See FINRA Letter.
    \40\ Id.
    \41\ Id.
---------------------------------------------------------------------------

 Use of Out-of-Town Arbitrators and Recruitment Initiatives

    One commenter stated that the overall reduction in the number of 
eligible chairpersons has reduced the pool of local chairpersons, and 
caused FINRA to ask non-local chairpersons to travel to

[[Page 88722]]

multiple hearing locations.\42\ This commenter believes that the use of 
non-local arbitrators has resulted in inconvenience, delay, and 
additional costs to parties, and has led to a decrease in customer 
awards because of non-local arbitrators' purported bias in favor of the 
industry.\43\ For these reasons, the commenter suggested that, to the 
extent possible, FINRA should eliminate the use of non-local 
arbitrators and increase the size of regional pools--especially where 
out-of-state arbitrators regularly appear on public and chair-qualified 
ranking lists.\44\
---------------------------------------------------------------------------

    \42\ See PIABA Letter.
    \43\ See id.
    \44\ See id.
---------------------------------------------------------------------------

    In its response, FINRA stated that it uses arbitrators in 
neighboring hearing locations ``to ensure an effective ratio of 
available arbitrators to open cases in each location[.]'' \45\ For 
example, ``as an interim measure, FINRA took steps to bolster the pool 
of arbitrators in smaller hearing locations that were impacted by the 
amended public arbitrator definition by asking chairs from larger 
hearing locations . . . if they would be willing to serve[.]'' \46\ 
FINRA also stated, however, that it agrees that it should increase the 
size of its public arbitrator pool, and stated that it has been 
``actively recruiting new arbitrators, paying particular attention to 
locations with the greatest need.'' \47\
---------------------------------------------------------------------------

    \45\ See FINRA Letter.
    \46\ Id.
    \47\ Id.
---------------------------------------------------------------------------

 Additional Chairperson Training and Mentorship

    One commenter expressed the concern that the proposed rule change 
might sacrifice chairperson quality at the expense of chairperson 
quantity, as ``quality pools are paramount to a fair and equitable 
arbitration proceeding, as well as the public investors' confidence in 
the overall arbitration process.'' \48\ The commenter therefore 
recommended, in part, that FINRA adopt a ``Chairperson Mentor program'' 
to increase the quality of chair-qualified arbitrators.\49\
---------------------------------------------------------------------------

    \48\ See PIABA Letter.
    \49\ Id.
---------------------------------------------------------------------------

    Another commenter similarly asserted that, by expanding chairperson 
eligibility, the proposed rule change would reduce arbitrators' 
exposure to live proceedings prior to serving as a chair.\50\ To 
address this reduction in experience, the commenter proposed that FINRA 
``include in the Office of Dispute Resolution Chairperson Training a 
module or section that specifically addresses the procedural and 
substantive issues that regularly arise in live arbitration 
proceedings.'' \51\ Alternatively, the commenter proposed that FINRA 
require arbitrators to observe a live or mock proceeding before 
becoming eligible to serve as a public chair.\52\
---------------------------------------------------------------------------

    \50\ See GSU Letter.
    \51\ Id.
    \52\ Id.
---------------------------------------------------------------------------

    In response, FINRA stated that, earlier this year, it implemented a 
chairperson mentorship program to facilitate interaction between new 
chairpersons and experienced chairpersons.\53\ In addition, in November 
2016, FINRA provided arbitrators access to online workshops that 
address issues chairpersons regularly encounter.\54\ Moreover, FINRA 
stated that it regularly invites qualified arbitrators to complete 
chairperson training.\55\
---------------------------------------------------------------------------

    \53\ See FINRA Letter.
    \54\ Id.
    \55\ Id.
---------------------------------------------------------------------------

 Simplifying the Arbitrator Application Process

    One commenter expressed concern that the arbitrator application 
process is ``burdensome and intimidating and surely drives away many 
potential arbitrators which further weakens the number and quality of 
arbitrators available in the FINRA system.'' \56\ Accordingly, PIABA 
suggested that FINRA simplify the arbitrator application process.\57\
---------------------------------------------------------------------------

    \56\ See PIABA Letter.
    \57\ Id.
---------------------------------------------------------------------------

    FINRA responded that, in 2017, it plans to replace the ``time-
consuming'' ``Securities Disputes Experience'' section of the 
arbitrator application with a section that allows applicants to explain 
their securities disputes expertise and skills in narrative form.\58\ 
FINRA believes that this change will simplify the arbitrator 
application process.\59\
---------------------------------------------------------------------------

    \58\ See FINRA Letter.
    \59\ Id.
---------------------------------------------------------------------------

 Revisiting the ``Public Arbitrator'' Definition

    One commenter cited the 2015 amendments to the definition of 
``Public Arbitrator'' as a significant contributor to the reduction in 
the chairperson roster overall and disproportionately for claimants 
with smaller claims.\60\ For instance, GSU stated that there are only 
40 chair-qualified arbitrators in its primary hearing location, 
Atlanta.\61\ The commenter thus recommended that FINRA revisit the 2015 
amendments to the public arbitrator definition as a means for 
increasing the chairperson roster.
---------------------------------------------------------------------------

    \60\ See GSU Letter.
    \61\ Id.
---------------------------------------------------------------------------

    In response, FINRA stated that it had revisited the 2015 amendments 
to the arbitrator definitions and determined not to change the public 
arbitrator definition, as FINRA deemed it important for public 
arbitrators to have no significant affiliation with the financial 
industry.\62\ However, FINRA noted that a gap exists between the public 
and non-public arbitrator definitions, which excludes otherwise 
qualified individuals from service as arbitrators--often because of 
family or co-workers' affiliations.\63\ According to FINRA, in 
September 2016, its Board of Governors authorized FINRA to file with 
the Commission proposed amendments to Rules 12100 and 13100 of the 
Codes to revise the non-public arbitrator definition.\64\ These 
amendments would define a non-public arbitrator as a person who is 
otherwise qualified to serve as an arbitrator, and is disqualified from 
classification as a public arbitrator.\65\ By closing this gap, FINRA 
asserted that it could expand its roster of available arbitrators.\66\
---------------------------------------------------------------------------

    \62\ See FINRA Letter.
    \63\ Id.
    \64\ Id.
    \65\ Id.
    \66\ Id.
---------------------------------------------------------------------------

IV. Discussion and Commission Findings

    The Commission has carefully considered the proposal, the comments 
received, and FINRA's response to the comments. Based on its review of 
the record, the Commission finds that the proposed rule change is 
consistent with the requirements of the Exchange Act and the rules and 
regulations thereunder applicable to a national securities 
association.\67\ In particular, the Commission finds that the proposed 
rule change is consistent with Section 15A(b)(6) of the Exchange 
Act,\68\ which requires, among other things, that FINRA's rules be 
designed to prevent fraudulent and manipulative acts and practices, to 
promote just and equitable principles of trade, and, in general, to 
protect investors and the public interest.
---------------------------------------------------------------------------

    \67\ In approving the proposed rule change, the Commission has 
also considered its impact on efficiency, competition, and capital 
formation. See 15 U.S.C. 78c(f).
    \68\ 15 U.S.C. 78o-3(b)(6).
---------------------------------------------------------------------------

    As discussed above, the proposal would amend Rules 12400 and 13400 
of the Codes to allow an attorney arbitrator to qualify for the 
chairperson roster if he or she completes chairperson training and 
serves as an arbitrator through award on at least one arbitration 
administered by a self-regulatory

[[Page 88723]]

organization where hearings are held, instead of two arbitrations (as 
is currently required). It would also replace the bullets in Rules 
12400 and 13400 with numbers for ease of citation.
    The Commission has considered the five (5) comment letters received 
on the proposed rule change,\69\ along with FINRA's response to the 
comments.\70\ The Commission acknowledges the supportive commenters' 
positions that the proposal would ``be a fair, equitable and reasonable 
approach that would facilitate the increased appointment of local 
chairpersons to arbitration panels,'' \71\ that it ``would 
significantly increase the available number of arbitrators included on 
the Chair roster and represents an important step towards increasing 
the probability of drawing local chairpersons in suburban or remote 
hearing locations,'' \72\ and that the requirement of a law degree and 
participation in one arbitration through award are reasonable criteria 
for a public chair.\73\ However, the Commission also acknowledges 
commenters' concerns and recommended modifications to the proposal.\74\ 
These concerns and modifications are discussed below.
---------------------------------------------------------------------------

    \69\ See supra note 5.
    \70\ See supra note 7.
    \71\ See Caruso Letter.
    \72\ See Bakhtiari Letter.
    \73\ See FSI Letter.
    \74\ See PIABA Letter and GSU Letter.
---------------------------------------------------------------------------

 Enhancing Transparency of the Arbitrator Selection Process

    The Commission acknowledges the commenter's concern that FINRA's 
current disclosure system does not always eliminate the appearance of 
impropriety and bias in the FINRA arbitration forum, and agrees that 
transparency in the arbitrator selection process improves investor 
confidence in FINRA arbitrators.\75\ However, the Commission believes 
that FINRA's disclosure reporting system provides parties with a basis 
on which to identify potential arbitrator conflicts and biases. 
Moreover, the Commission believes that by reminding arbitrators to 
update their disclosure reports, and notifying parties of the last date 
an arbitrator certified the accuracy of the disclosure report, FINRA 
will further help ensure that parties have up-to-date information on 
which to base their arbitrator selections.
---------------------------------------------------------------------------

    \75\ See PIABA Letter.
---------------------------------------------------------------------------

 Use of Out-of-Town Arbitrators and Recruitment Initiatives

    The Commission acknowledges the commenter's concerns regarding the 
inconvenience, delay, and additional costs caused by the use of non-
local arbitrators.\76\ However, given the reported insufficient levels 
of local chairpersons in certain hearing locations,\77\ the Commission 
does not believe it is feasible or practical to eliminate the use of 
non-local arbitrators, as the commenter suggested.\78\ Instead, the 
Commission acknowledges the necessity of FINRA's policy of asking 
public chairs from larger, geographically proximate hearing locations 
to serve as chairpersons in regions with insufficient levels of local 
qualified chairpersons. The Commission additionally supports FINRA's 
increased arbitrator recruitment efforts, and anticipates that such 
efforts will eventually result in a broader, more diverse pool of 
arbitrator candidates.
---------------------------------------------------------------------------

    \76\ Id.
    \77\ See FINRA Letter.
    \78\ See PIABA Letter.
---------------------------------------------------------------------------

 Additional Chairperson Training and Mentorship

    With regard to commenters' concerns that the proposed amendment 
might decrease the quality and experience of arbitrator chairpersons at 
the expense of increasing the quantity of chairpersons, the Commission 
acknowledges their recommendation that a mentor program or additional 
trainings should be provided to chairpersons.\79\ The Commission 
generally believes that FINRA's implementation of a chairperson 
mentorship program, as well as its increased provision of and focus on 
arbitrator trainings should effectively address the commenters' 
concerns.
---------------------------------------------------------------------------

    \79\ See PIABA Letter and GSU Letter.
---------------------------------------------------------------------------

 Simplifying the Arbitrator Application Process

    The Commission acknowledges the concern expressed regarding FINRA's 
purportedly burdensome and intimidating arbitrator application process, 
and the potential deterrent effect the process might have on would-be 
arbitrator applicants.\80\ However, the Commission believes that a 
rigorous application process is necessary to verify the qualifications 
of arbitrator candidates. Furthermore, the Commission expects that 
FINRA's use of a narrative application section where applicants can 
explain their securities disputes expertise and skills will simplify 
the arbitrator application process without degrading the value of the 
elicited information, thereby addressing the commenter's concern.
---------------------------------------------------------------------------

    \80\ See PIABA Letter.
---------------------------------------------------------------------------

 Revisiting the ``Public Arbitrator'' Definition

    The Commission acknowledges the commenter's suggestion that FINRA 
reconsider the 2015 amendments to the public arbitrator definition in 
an effort to combat the resulting reduction in the chairperson 
roster.\81\ However, at the time the Commission approved the 2015 
amendments to the public arbitrator definition, the Commission 
determined that the approach proposed by FINRA was appropriate and 
designed to protect investors and the public interest, consistent with 
Section 15A(b)(6) of the Exchange Act and the rules and regulations 
thereunder.\82\ Accordingly, the Commission also gives due regard to 
FINRA's decision not to amend the definition of public arbitrator at 
this time.\83\ Nevertheless, the Commission will give appropriate 
consideration to any proposed amendments to FINRA Rules 12100 and 13100 
to revise the non-public arbitrator definition to eliminate any gaps in 
the Codes' arbitrator classifications that could expand its roster of 
available arbitrators.
---------------------------------------------------------------------------

    \81\ See GSU Letter.
    \82\ See 80 FR 11695 at 11704-11705.
    \83\ See FINRA Letter.
---------------------------------------------------------------------------

    Taking into consideration the comments and FINRA's responses, the 
Commission finds that the proposal is consistent with the Exchange Act. 
Specifically, the Commission believes that the proposal will help 
protect investors and the public interest by, among other things, 
broadening the roster of available arbitrator chairpersons, while 
preserving the quality of arbitrators who would serve as chairpersons. 
Furthermore, the Commission believes that FINRA's responses, as 
discussed in more detail above, appropriately addressed commenters' 
concerns and adequately explained FINRA's reasons for declining to 
modify its proposal. Accordingly, the Commission believes that the 
approach proposed by FINRA is appropriate and designed to protect 
investors and the public interest, consistent with Section 15A(b)(6) of 
the Exchange Act and the rules and regulations thereunder.

V. Conclusion

    It is therefore ordered, pursuant to Section 19(b)(2) of the 
Exchange Act,\84\ that the proposed rule change (SR-FINRA-2016-033) be, 
and hereby is, approved.
---------------------------------------------------------------------------

    \84\ 15 U.S.C. 78s(b)(2).


[[Page 88724]]


---------------------------------------------------------------------------

    For the Commission, by the Division of Trading and Markets, 
pursuant to delegated authority.\85\
---------------------------------------------------------------------------

    \85\ 17 CFR 200.30-3(a)(12).
---------------------------------------------------------------------------

Eduardo A. Aleman,
Assistant Secretary.
[FR Doc. 2016-29385 Filed 12-7-16; 8:45 am]
 BILLING CODE 8011-01-P



                                                88720                      Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices

                                                those that may be withheld from the                     Customer Code, ‘‘Codes’’).3 The                              the applicability of all provisions under
                                                public in accordance with the                           proposed rule change would allow an                          the Code[s]. Such interpretations are
                                                provisions of 5 U.S.C. 552, will be                     attorney arbitrator to qualify for the                       final and binding upon the parties.’’ 9 To
                                                available for Web site viewing and                      chairperson roster if he or she completes                    facilitate the fair administration of
                                                printing in the Commission’s Public                     chairperson training and serves as an                        proceedings in the FINRA forum,
                                                Reference Room, 100 F Street NE.,                       arbitrator through award on at least one                     arbitrators must possess sufficient
                                                Washington, DC 20549 on official                        arbitration. The Codes currently require                     qualifications and participate in
                                                business days between the hours of                      that an attorney must serve as arbitrator                    appropriate training 10—particularly
                                                10:00 a.m. and 3:00 p.m. Copies of such                 through award on at least two                                where an arbitrator presides over the
                                                filing also will be available for                       arbitrations in order to qualify for the                     proceeding as chairperson, with the
                                                inspection and copying at the principal                 chairperson roster.                                          authority to, among other things, direct
                                                office of the Exchange. All comments                       The proposed rule change was                              witness appearances, order the
                                                received will be posted without change;                 published for comment in the Federal                         production of documents and
                                                the Commission does not edit personal                   Register on September 6, 2016.4 The                          information, and set deadlines in a
                                                identifying information from                            public comment period closed on                              given case.11
                                                submissions. You should submit only                     September 27, 2016. The Commission                              FINRA maintains a roster of non-
                                                information that you wish to make                       received five (5) comment letters on the                     public arbitrators,12 public arbitrators,13
                                                available publicly. All submissions                     proposed amendments.5 On October 14,                         and arbitrators who are eligible to serve
                                                should refer to File Number SR–                         2016, FINRA extended the time period                         as chairperson in each of its 71 hearing
                                                NASDAQ–2016–162, and should be                          in which the Commission must approve                         locations.14 FINRA employs its
                                                submitted on or before December 29,                     the proposed rule change, disapprove                         computerized Neutral List Selection
                                                2016.                                                   the proposed rule change, or institute                       System to randomly generate lists of
                                                                                                        proceedings to determine whether to                          potential arbitrators for each proceeding
                                                  For the Commission, by the Division of
                                                                                                        approve or disapprove the proposed                           from these rosters.15 The parties then
                                                Trading and Markets, pursuant to delegated
                                                authority.13
                                                                                                        rule change to December 5, 2016.6 On                         select their arbitrators through a process
                                                                                                        November 22, 2016, FINRA responded                           of striking and ranking the names on the
                                                Eduardo A. Aleman,
                                                                                                        to the comment letters received in                           list generated by the Neutral List
                                                Assistant Secretary.                                    response to the Notice.7 This order                          Selection System.16
                                                [FR Doc. 2016–29386 Filed 12–7–16; 8:45 am]             approves the proposed rule change.                              The Codes provide that arbitrators are
                                                BILLING CODE 8011–01–P                                                                                               eligible for the chairperson roster if they
                                                                                                        II. Description of the Proposed Rule                         have completed chairperson training
                                                                                                        Change 8                                                     provided by FINRA and:
                                                SECURITIES AND EXCHANGE                                 Background                                                      • Have a law degree and are a
                                                COMMISSION                                                                                                           member of a bar of at least one
                                                                                                          FINRA arbitrators possess the broad
                                                                                                                                                                     jurisdiction, and have served as an
                                                [Release No. 34–79455; File No. SR–FINRA–               authority to ‘‘interpret and determine
                                                                                                                                                                     arbitrator through award on at least two
                                                2016–033]
                                                                                                          3 See  File No. SR–FINRA–2016–033.
                                                                                                                                                                     arbitrations administered by a self-
                                                Self-Regulatory Organizations;                            4 See  Exchange Act Release No. 78729 (Aug. 30,            regulatory organization in which
                                                Financial Industry Regulatory                           2016); 81 FR 61288 (Sept. 6, 2016) (‘‘Notice’’).             hearings were held; or
                                                                                                           5 See Letters from Steven B. Caruso, Esq., Maddox            • Have served as an arbitrator through
                                                Authority, Inc.; Order Approving                        Hargett Caruso, P.C. (Aug. 31, 2016) (‘‘Caruso               award on at least three arbitrations
                                                Proposed Rule Change To Amend Rule                      Letter’’); Ryan K. Bakhtiari, Aidikoff, Uhl and              administered by a self-regulatory
                                                12400 of the Code of Arbitration                        Bakhtiari (Sept. 9, 2016) (‘‘Bakhtiari Letter’’); Hugh
                                                                                                        Berkson, President, Public Investors Arbitration Bar         organization in which hearings were
                                                Procedure for Customer Disputes and
                                                                                                        Association (‘‘PIABA’’) (Sept. 23, 2016) (‘‘PIABA            held.17
                                                Rule 13400 of the Code of Arbitration                   Letter’’); Nicole Iannarone, Asst. Clinical Professor,          Additionally, in customer disputes,
                                                Procedure for Industry Disputes                         and Geoffrey R. Hafer, Student Intern, Investor              chairpersons must be public
                                                Relating To Broadening Chairperson                      Advocacy Clinic, Georgia State University College
                                                                                                                                                                     arbitrators.18
                                                Eligibility in Arbitration                              of Law (‘‘GSU’’) (Sept. 26, 2016) (‘‘GSU Letter’’);
                                                                                                        and David T. Bellaire, Esq., Executive Vice                     In February 2015, the Commission
                                                December 2, 2016.                                       President and General Counsel, Financial Services            approved a proposal by FINRA to
                                                                                                        Institute (‘‘FSI’’) (Sept. 27, 2016) (‘‘FSI Letter’’). The   amend its definition of ‘‘public
                                                I. Introduction                                         comment letters are available on FINRA’s Web site
                                                                                                        at http://www.finra.org, at the principal office of
                                                                                                                                                                     arbitrator,’’ 19 The amended definition
                                                   On August 18, 2016, Financial                        FINRA, at the Commission’s Web site at https://
                                                                                                        www.sec.gov/comments/sr-finra-2016-033/                         9 See FINRA Rules 12409 (Jurisdiction of Panel
                                                Industry Regulatory Authority, Inc.
                                                                                                        finra2016033.shtml, and at the Commission’s Public           and Authority to Interpret the Code) and 13413
                                                (‘‘FINRA’’) filed with the Securities and               Reference Room.                                              (Jurisdiction of Panel and Authority to Interpret the
                                                Exchange Commission (‘‘Commission’’),                      6 See Letter from Margo A. Hassan, Associate              Code).
                                                pursuant to Section 19(b)(1) of the                     Chief Counsel, FINRA, to Lourdes Gonzalez,                      10 See Notice, 81 FR 61289.

                                                Securities Exchange Act of 1934                         Assistant Chief Counsel—Sales Practices, Division               11 See FINRA Office of Dispute Resolution
                                                                                                        of Trading and Markets, Securities and Exchange              Arbitrator’s Guide (Oct. 2016), at page 31, available
                                                (‘‘Exchange Act’’) 1 and Rule 19b–4                     Commission, dated October 14, 2016.                          at http://www.finra.org/sites/default/files/
                                                thereunder,2 a proposed rule change to                     7 See Letter from Margo A. Hassan, Associate              arbitrators-ref-guide.pdf.
                                                amend Rules 12400 of the Code of                        Chief Counsel, FINRA, to Brent J. Fields, Secretary,            12 For the definition of ‘‘non-public arbitrator,’’

                                                Arbitration Procedure for Customer                      Securities and Exchange the Commission, dated                see FINRA Rules 12100(p) and 13100(p).
                                                                                                        November 22, 2016 (‘‘FINRA Letter’’). The FINRA
sradovich on DSK3GMQ082PROD with NOTICES




                                                Disputes (‘‘Customer Code’’) and Rule                   Letter is available on FINRA’s Web site at http://
                                                                                                                                                                        13 For the definition of ‘‘public arbitrator,’’ see

                                                13400 of the Code of Arbitration                                                                                     FINRA Rules 12100(u) and 13100(u).
                                                                                                        www.finra.org, at the principal office of FINRA, at             14 See FINRA Rules 12400(b) and 13400(b).
                                                Procedure for Industry Disputes                         the Commission’s Web site at https://www.sec.gov/               15 See FINRA Rules 12400(a) and 13400(a).
                                                (‘‘Industry Code’’ and, together with the               comments/sr-finra-2016-033/finra2016033.shtml,
                                                                                                                                                                        16 Id.
                                                                                                        and at the Commission’s Public Reference Room.
                                                                                                           8 The subsequent description of the proposed rule            17 See FINRA Rules 12400(c) and 13400(c).
                                                  13 17 CFR 200.30–3(a)(12).                                                                                            18 See FINRA Rule 12400(c).
                                                                                                        change is substantially excerpted from FINRA’s
                                                  1 15 U.S.C. 78s(b)(1).                                description in the Notice. See Notice, 81 FR at                 19 See Exchange Act Release No. 74383 (Feb. 26,
                                                  2 17 CFR 240.19b–4.                                   61288–61289.                                                 2015), 80 FR 11695 (Mar. 4, 2015) (Order Approving



                                           VerDate Sep<11>2014   17:28 Dec 07, 2016   Jkt 241001   PO 00000   Frm 00064    Fmt 4703    Sfmt 4703   E:\FR\FM\08DEN1.SGM       08DEN1


                                                                           Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices                                            88721

                                                took effect in June 2015,20 resulting in                arbitration could add more than 270                   Supportive Comment Letters
                                                the reclassification of approximately                   attorney arbitrators across 59 of its 71              Recommending Modifications to the
                                                13.8 percent of public arbitrators as non-              hearing locations, potentially resulting              Proposal
                                                public arbitrators, and the rendering of                in a nearly 30 percent increase in the                  Two comment letters recommended
                                                2.6 percent of its public arbitrator roster             number of arbitrators who might be                    modifications to the proposal, while
                                                as temporarily disqualified or ineligible               eligible to serve as public chairpersons              generally expressing support for the
                                                for service.21 Many of the arbitrators                  once they take chairperson training.26                proposal. One commenter stated that
                                                who were reclassified or disqualified                   FINRA also believes that the proposed                 investors would ‘‘benefit from a larger
                                                had been chair-qualified prior to the                   rule change would increase the                        pool of qualified public chairpersons’’
                                                amendment.22 Currently, FINRA’s                         availability of local chairpersons for                and generally supported the proposed
                                                rosters contain approximately 6,750                     forum users, lowering instances in                    rule as ‘‘a positive step in regards to
                                                arbitrators, of which 3,060 are currently               which chairpersons must travel, and                   increasing the number of arbitrators in
                                                classified as public. Of those classified                                                                     proposed chair pools[.]’’ 35 Another
                                                                                                        ameliorating parties’ concerns regarding
                                                as public arbitrators, approximately                                                                          commenter stated that it ‘‘applaud[s]
                                                                                                        out-of-town arbitrators.27
                                                1,000 are deemed chair-qualified.23                                                                           FINRA’s decision to expand the public
                                                   FINRA contends that forum users                      III. Summary of Comments and                          arbitrator chair pool[.]’’ 36 However,
                                                have complained about the diminished                    FINRA’s Response                                      both commenters raised additional
                                                availability of public chairpersons after                                                                     concerns and suggestions for the
                                                the amendment to the public arbitrator                    The Commission received five (5)
                                                                                                                                                              proposed amendment.
                                                definition. FINRA also states that forum                comment letters on the proposed rule
                                                users have complained of scheduling                     change,28 and a response letter from                  • Enhancing Transparency of the
                                                difficulties and additional costs                       FINRA.29 Three commenters supported                   Arbitrator Selection Process
                                                associated with traveling chairpersons                  the amendment,30 and two generally                       One commenter advocated for greater
                                                (i.e., public chairpersons that FINRA                   supported the amendment while                         transparency regarding arbitrators’
                                                asks to travel to other hearing locations               advocating for further action.31 FINRA’s              backgrounds and qualifications, as well
                                                to expand the roster of available public                response to commenters’ concerns and                  as greater transparency in the arbitrator
                                                chairpersons for a given location), as                  suggestions are incorporated below.                   selection process generally in order to
                                                well as out-of-town arbitrators’ lack of                                                                      improve investor confidence in FINRA
                                                familiarity with local venue customs                    Comment Letters in Support of the                     arbitrators.37 According to this
                                                and procedures.24 Moreover, FINRA                       Proposal                                              commenter, FINRA’s current disclosure
                                                states that it has had limited success in                                                                     system, which provides information
                                                                                                           As noted above, three commenters
                                                enrolling new public chairpersons, and                                                                        regarding arbitrators’ education,
                                                that the need for public chairpersons                   supported FINRA’s proposed
                                                                                                                                                              employment history and potential
                                                could potentially surpass the                           amendments to the Codes. One
                                                                                                                                                              conflicts, is insufficient to eliminate the
                                                availability of public chairpersons who                 commenter stated that the proposal
                                                                                                                                                              appearance of impropriety and bias.38
                                                meet the qualifications under the                       would ‘‘be a fair, equitable and                         In response, FINRA stated that it
                                                existing Codes.25                                       reasonable approach that would                        produces a disclosure report reflecting
                                                                                                        facilitate the increased appointment of               the prior employment, educational
                                                Proposed Rule Change                                    local chairpersons to arbitration panels              history, and previous arbitration awards
                                                   FINRA is proposing to amend the                      and, at the same time, would reduce the               for every potential arbitrator during the
                                                eligibility requirements under the Codes                necessity for the appointment of out-of-              appointment process.39 FINRA also
                                                for arbitrators who seek to qualify as                  state chairpersons.’’ 32 A second                     requires arbitrators to either certify the
                                                chairpersons. The amendment would                       commenter supported the proposed                      accuracy of the information in the
                                                allow an attorney arbitrator to qualify                 amendment on the ground that it                       disclosure report or update the report
                                                for the chairperson roster if he or she                 ‘‘would significantly increase the                    when they are appointed to a case.40 In
                                                completes chairperson training and                      available number of arbitrators included              addition, FINRA reminds arbitrators on
                                                serves as an arbitrator through award on                on the Chair roster and represents an                 a quarterly basis to review their
                                                at least one arbitration administered by                important step towards increasing the                 disclosure reports and revise them as
                                                a self-regulatory organization where                    probability of drawing local                          needed. Moreover, FINRA stated that it
                                                hearings are held, instead of two                       chairpersons in suburban or remote                    is revising its disclosure reporting
                                                arbitrations (as is currently required).                hearing locations.’’ 33 A third                       system to alert parties of the last time
                                                FINRA is also proposing to replace the                  commenter supported the proposal                      the arbitrator certified the accuracy of
                                                bullets in Rules 12400 and 13400 with                                                                         the information contained therein.41
                                                                                                        based on its belief that the requirement
                                                numbers for ease of citation.
                                                   FINRA states that reducing the case
                                                                                                        of a law degree and participation in one              • Use of Out-of-Town Arbitrators and
                                                                                                        arbitration through award are reasonable              Recruitment Initiatives
                                                experience requirement for would-be
                                                arbitrators from two arbitrations to one                criteria for a public chair.34                          One commenter stated that the overall
                                                                                                                                                              reduction in the number of eligible
                                                Filing No. SR–FINRA–2014–028) (in part narrowing
                                                                                                          26 See
                                                                                                                                                              chairpersons has reduced the pool of
                                                the public arbitrator definition by adding                       id. at 61289.
                                                                                                                                                              local chairpersons, and caused FINRA
                                                disqualifications relating to, among other things,        27 See id.
                                                                                                                                                              to ask non-local chairpersons to travel to
sradovich on DSK3GMQ082PROD with NOTICES




                                                affiliations with the securities industry concerning      28 See supra note 5.
                                                an arbitrator’s family member or place of                 29 See supra note 7.
                                                employment).                                                                                                    35 See PIABA Letter.
                                                                                                          30 See Caruso Letter, Bakhtiari Letter, and FSI
                                                   20 See Notice, 81 FR 61288.                                                                                  36 See GSU Letter.
                                                   21 See id.                                           Letter.                                                 37 See PIABA Letter.
                                                                                                          31 See PIABA Letter and GSU Letter.
                                                   22 See id.                                                                                                   38 Id.
                                                   23 See id.                                             32 See Caruso Letter.                                 39 See FINRA Letter.
                                                   24 See id.                                             33 See Bakhtiari Letter.                              40 Id.
                                                   25 See id.                                             34 See FSI Letter.                                    41 Id.




                                           VerDate Sep<11>2014   17:28 Dec 07, 2016   Jkt 241001   PO 00000   Frm 00065   Fmt 4703   Sfmt 4703   E:\FR\FM\08DEN1.SGM     08DEN1


                                                88722                      Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices

                                                multiple hearing locations.42 This                      and substantive issues that regularly      means for increasing the chairperson
                                                commenter believes that the use of non-                 arise in live arbitration proceedings.’’ 51roster.
                                                local arbitrators has resulted in                       Alternatively, the commenter proposed         In response, FINRA stated that it had
                                                inconvenience, delay, and additional                    that FINRA require arbitrators to          revisited the 2015 amendments to the
                                                costs to parties, and has led to a                      observe a live or mock proceeding          arbitrator definitions and determined
                                                decrease in customer awards because of                  before becoming eligible to serve as a     not to change the public arbitrator
                                                non-local arbitrators’ purported bias in                public chair.52                            definition, as FINRA deemed it
                                                favor of the industry.43 For these                        In response, FINRA stated that, earlier  important for public arbitrators to have
                                                reasons, the commenter suggested that,                  this year, it implemented a chairperson    no significant affiliation with the
                                                to the extent possible, FINRA should                    mentorship program to facilitate           financial industry.62 However, FINRA
                                                eliminate the use of non-local arbitrators              interaction between new chairpersons       noted that a gap exists between the
                                                and increase the size of regional pools—                and experienced chairpersons.53 In         public and non-public arbitrator
                                                especially where out-of-state arbitrators               addition, in November 2016, FINRA          definitions, which excludes otherwise
                                                regularly appear on public and chair-                   provided arbitrators access to online      qualified individuals from service as
                                                qualified ranking lists.44                              workshops that address issues              arbitrators—often because of family or
                                                   In its response, FINRA stated that it                chairpersons regularly encounter.54        co-workers’ affiliations.63 According to
                                                uses arbitrators in neighboring hearing                 Moreover, FINRA stated that it regularly   FINRA, in September 2016, its Board of
                                                locations ‘‘to ensure an effective ratio of             invites qualified arbitrators to complete  Governors authorized FINRA to file
                                                available arbitrators to open cases in                  chairperson training.55                    with the Commission proposed
                                                each location[.]’’ 45 For example, ‘‘as an                                                         amendments to Rules 12100 and 13100
                                                interim measure, FINRA took steps to                    • Simplifying the Arbitrator Application of the Codes to revise the non-public
                                                bolster the pool of arbitrators in smaller              Process                                    arbitrator definition.64 These
                                                hearing locations that were impacted by                    One commenter expressed concern         amendments would define a non-public
                                                the amended public arbitrator definition                that the arbitrator application process is arbitrator as a person who is otherwise
                                                by asking chairs from larger hearing                    ‘‘burdensome and intimidating and          qualified to serve as an arbitrator, and
                                                locations . . . if they would be willing                surely drives away many potential          is disqualified from classification as a
                                                to serve[.]’’ 46 FINRA also stated,                     arbitrators which further weakens the      public arbitrator.65 By closing this gap,
                                                however, that it agrees that it should                  number and quality of arbitrators          FINRA    asserted that it could expand its
                                                increase the size of its public arbitrator              available in the FINRA system.’’ 56        roster of available arbitrators.66
                                                pool, and stated that it has been                       Accordingly, PIABA suggested that
                                                ‘‘actively recruiting new arbitrators,                                                             IV. Discussion and Commission
                                                                                                        FINRA simplify the arbitrator              Findings
                                                paying particular attention to locations                application process.57
                                                with the greatest need.’’ 47                                                                          The Commission has carefully
                                                                                                           FINRA responded that, in 2017, it       considered the proposal, the comments
                                                • Additional Chairperson Training and                   plans to replace the ‘‘time-consuming’’    received, and FINRA’s response to the
                                                Mentorship                                              ‘‘Securities Disputes Experience’’         comments. Based on its review of the
                                                   One commenter expressed the                          section of the arbitrator application with record, the Commission finds that the
                                                concern that the proposed rule change                   a section that allows applicants to        proposed rule change is consistent with
                                                might sacrifice chairperson quality at                  explain their securities disputes          the requirements of the Exchange Act
                                                the expense of chairperson quantity, as                 expertise and skills in narrative form. 58
                                                                                                                                                   and the rules and regulations
                                                ‘‘quality pools are paramount to a fair                 FINRA believes that this change will       thereunder applicable to a national
                                                and equitable arbitration proceeding, as                simplify the arbitrator application        securities association.67 In particular,
                                                well as the public investors’ confidence                process. 59
                                                                                                                                                   the Commission finds that the proposed
                                                in the overall arbitration process.’’ 48                • Revisiting the ‘‘Public Arbitrator’’     rule change is consistent with Section
                                                The commenter therefore                                 Definition                                 15A(b)(6) of the Exchange Act,68 which
                                                recommended, in part, that FINRA                                                                   requires, among other things, that
                                                adopt a ‘‘Chairperson Mentor program’’                     One commenter cited the 2015            FINRA’s rules be designed to prevent
                                                to increase the quality of chair-qualified              amendments to the definition of ‘‘Public fraudulent and manipulative acts and
                                                arbitrators.49                                          Arbitrator’’ as a significant contributor  practices, to promote just and equitable
                                                   Another commenter similarly asserted                 to the reduction in the chairperson        principles of trade, and, in general, to
                                                that, by expanding chairperson                          roster overall and disproportionately for protect investors and the public interest.
                                                eligibility, the proposed rule change                   claimants with smaller claims.60 For          As discussed above, the proposal
                                                would reduce arbitrators’ exposure to                   instance, GSU stated that there are only   would amend Rules 12400 and 13400 of
                                                live proceedings prior to serving as a                  40 chair-qualified arbitrators in its      the Codes to allow an attorney arbitrator
                                                chair.50 To address this reduction in                   primary hearing location, Atlanta.61 The to qualify for the chairperson roster if he
                                                experience, the commenter proposed                      commenter thus recommended that            or she completes chairperson training
                                                that FINRA ‘‘include in the Office of                   FINRA revisit the 2015 amendments to       and serves as an arbitrator through
                                                Dispute Resolution Chairperson                          the public arbitrator definition as a      award on at least one arbitration
                                                Training a module or section that                                                                  administered by a self-regulatory
                                                specifically addresses the procedural                     51 Id.
                                                                                                          52 Id.
                                                                                                                                                                 62 See   FINRA Letter.
                                                  42 See                                                  53 See   FINRA Letter.
                                                         PIABA Letter.
sradovich on DSK3GMQ082PROD with NOTICES




                                                                                                                                                                 63 Id.
                                                  43 See id.                                              54 Id.
                                                                                                                                                                 64 Id.
                                                  44 See id.                                              55 Id.
                                                                                                                                                                 65 Id.
                                                  45 See FINRA Letter.                                    56 See   PIABA Letter.                                 66 Id.
                                                  46 Id.                                                  57 Id.
                                                                                                                                                                  67 In approving the proposed rule change, the
                                                  47 Id.                                                  58 See   FINRA Letter.                               Commission has also considered its impact on
                                                  48 See PIABA Letter.                                    59 Id.
                                                                                                                                                               efficiency, competition, and capital formation. See
                                                  49 Id.                                                  60 See   GSU Letter.                                 15 U.S.C. 78c(f).
                                                  50 See GSU Letter.                                      61 Id.                                                  68 15 U.S.C. 78o–3(b)(6).




                                           VerDate Sep<11>2014   17:28 Dec 07, 2016   Jkt 241001   PO 00000   Frm 00066    Fmt 4703   Sfmt 4703   E:\FR\FM\08DEN1.SGM     08DEN1


                                                                           Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices                                                88723

                                                organization where hearings are held,                   arbitrators.76 However, given the                     • Revisiting the ‘‘Public Arbitrator’’
                                                instead of two arbitrations (as is                      reported insufficient levels of local                 Definition
                                                currently required). It would also                      chairpersons in certain hearing
                                                replace the bullets in Rules 12400 and                  locations,77 the Commission does not         The Commission acknowledges the
                                                13400 with numbers for ease of citation.                believe it is feasible or practical to    commenter’s suggestion that FINRA
                                                   The Commission has considered the                    eliminate the use of non-local            reconsider the 2015 amendments to the
                                                five (5) comment letters received on the                arbitrators, as the commenter             public arbitrator definition in an effort
                                                proposed rule change,69 along with                      suggested.78 Instead, the Commission      to combat the resulting reduction in the
                                                FINRA’s response to the comments.70                                                               chairperson roster.81 However, at the
                                                                                                        acknowledges the necessity of FINRA’s
                                                The Commission acknowledges the                                                                   time the Commission approved the 2015
                                                                                                        policy of asking public chairs from
                                                supportive commenters’ positions that                                                             amendments to the public arbitrator
                                                the proposal would ‘‘be a fair, equitable               larger, geographically proximate hearing
                                                                                                        locations to serve as chairpersons in     definition, the Commission determined
                                                and reasonable approach that would                                                                that the approach proposed by FINRA
                                                facilitate the increased appointment of                 regions with insufficient levels of local
                                                                                                        qualified chairpersons. The Commission    was appropriate and designed to protect
                                                local chairpersons to arbitration                                                                 investors and the public interest,
                                                panels,’’ 71 that it ‘‘would significantly              additionally supports FINRA’s
                                                                                                        increased arbitrator recruitment efforts, consistent with Section 15A(b)(6) of the
                                                increase the available number of
                                                                                                        and anticipates that such efforts will    Exchange Act and the rules and
                                                arbitrators included on the Chair roster
                                                and represents an important step                        eventually result in a broader, more      regulations thereunder.82 Accordingly,
                                                towards increasing the probability of                   diverse pool of arbitrator candidates.    the Commission also gives due regard to
                                                drawing local chairpersons in suburban                                                            FINRA’s decision not to amend the
                                                or remote hearing locations,’’ 72 and that              • Additional Chairperson Training and definition of public arbitrator at this
                                                the requirement of a law degree and                     Mentorship                                time.83 Nevertheless, the Commission
                                                participation in one arbitration through                                                          will give appropriate consideration to
                                                                                                           With regard to commenters’ concerns
                                                award are reasonable criteria for a                                                               any proposed amendments to FINRA
                                                                                                        that the proposed amendment might
                                                public chair.73 However, the                                                                      Rules 12100 and 13100 to revise the
                                                                                                        decrease the quality and experience of
                                                Commission also acknowledges                                                                      non-public arbitrator definition to
                                                                                                        arbitrator chairpersons at the expense of
                                                commenters’ concerns and                                                                          eliminate any gaps in the Codes’
                                                recommended modifications to the                        increasing the quantity of chairpersons,
                                                                                                                                                  arbitrator classifications that could
                                                proposal.74 These concerns and                          the Commission acknowledges their
                                                                                                                                                  expand its roster of available arbitrators.
                                                modifications are discussed below.                      recommendation that a mentor program
                                                                                                        or additional trainings should be            Taking into consideration the
                                                • Enhancing Transparency of the                         provided to chairpersons. The
                                                                                                                                   79             comments     and FINRA’s responses, the
                                                Arbitrator Selection Process                            Commission generally believes that        Commission finds that the proposal is
                                                   The Commission acknowledges the                      FINRA’s implementation of a               consistent with the Exchange Act.
                                                commenter’s concern that FINRA’s                        chairperson mentorship program, as        Specifically, the Commission believes
                                                current disclosure system does not                      well as its increased provision of and    that the proposal will help protect
                                                always eliminate the appearance of                      focus on arbitrator trainings should      investors and the public interest by,
                                                impropriety and bias in the FINRA                       effectively address the commenters’       among other things, broadening the
                                                arbitration forum, and agrees that                      concerns.                                 roster of available arbitrator
                                                transparency in the arbitrator selection                                                          chairpersons, while preserving the
                                                process improves investor confidence in                 • Simplifying the Arbitrator Application quality of arbitrators who would serve
                                                FINRA arbitrators.75 However, the                       Process                                   as chairpersons. Furthermore, the
                                                Commission believes that FINRA’s                                                                  Commission believes that FINRA’s
                                                disclosure reporting system provides                       The Commission acknowledges the
                                                                                                        concern expressed regarding FINRA’s       responses, as discussed in more detail
                                                parties with a basis on which to identify                                                         above, appropriately addressed
                                                potential arbitrator conflicts and biases.              purportedly burdensome and
                                                                                                        intimidating arbitrator application       commenters’ concerns and adequately
                                                Moreover, the Commission believes that                                                            explained FINRA’s reasons for declining
                                                by reminding arbitrators to update their                process, and the potential deterrent
                                                disclosure reports, and notifying parties               effect the process might have on would- to modify its proposal. Accordingly, the
                                                of the last date an arbitrator certified the            be arbitrator applicants.80 However, the Commission believes that the approach
                                                accuracy of the disclosure report,                      Commission believes that a rigorous       proposed by FINRA is appropriate and
                                                FINRA will further help ensure that                     application process is necessary to       designed to protect investors and the
                                                parties have up-to-date information on                  verify the qualifications of arbitrator   public interest, consistent with Section
                                                which to base their arbitrator selections.              candidates. Furthermore, the              15A(b)(6) of the Exchange Act and the
                                                • Use of Out-of-Town Arbitrators and                    Commission expects that FINRA’s use of rules and regulations thereunder.
                                                Recruitment Initiatives                                 a narrative application section where     V. Conclusion
                                                                                                        applicants can explain their securities
                                                  The Commission acknowledges the                       disputes expertise and skills will           It is therefore ordered, pursuant to
                                                commenter’s concerns regarding the                      simplify the arbitrator application       Section 19(b)(2) of the Exchange Act,84
                                                inconvenience, delay, and additional                    process without degrading the value of    that the proposed rule change (SR–
                                                costs caused by the use of non-local
sradovich on DSK3GMQ082PROD with NOTICES




                                                                                                        the elicited information, thereby         FINRA–2016–033) be, and hereby is,
                                                  69 See supra note 5.
                                                                                                        addressing the commenter’s concern.       approved.
                                                  70 See supra note 7.
                                                  71 See Caruso Letter.                                   76 Id.
                                                                                                                                                                81 See GSU Letter.
                                                  72 See Bakhtiari Letter.                                77 See FINRA Letter.
                                                                                                          78 See                                                82 See 80 FR 11695 at 11704–11705.
                                                  73 See FSI Letter.                                             PIABA Letter.
                                                  74 See PIABA Letter and GSU Letter.                     79 See PIABA Letter and GSU Letter.                   83 See FINRA Letter.

                                                  75 See PIABA Letter.                                    80 See PIABA Letter.                                  84 15 U.S.C. 78s(b)(2).




                                           VerDate Sep<11>2014   17:28 Dec 07, 2016   Jkt 241001   PO 00000   Frm 00067   Fmt 4703   Sfmt 4703   E:\FR\FM\08DEN1.SGM     08DEN1


                                                88724                        Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices

                                                  For the Commission, by the Division of                                                                      Percent    DEPARTMENT OF STATE
                                                Trading and Markets, pursuant to delegated
                                                authority.85                                                Homeowners With Credit Avail-                                [Public Notice: 9808]
                                                Eduardo A. Aleman,                                            able Elsewhere ......................              3.125
                                                                                                                                                                         Culturally Significant Objects Imported
                                                Assistant Secretary.                                        Homeowners Without Credit
                                                                                                              Available Elsewhere ..............                 1.563   for Exhibition Determinations:
                                                [FR Doc. 2016–29385 Filed 12–7–16; 8:45 am]                                                                              ‘‘Shakespeare in Prague: Imagining the
                                                                                                            Businesses With Credit Avail-
                                                BILLING CODE 8011–01–P
                                                                                                              able Elsewhere ......................              6.250   Bard in the Heart of Europe’’ Exhibition
                                                                                                            Businesses       Without           Credit                  Notice is hereby given of the
                                                                                                                                                                         SUMMARY:
                                                                                                              Available Elsewhere ..............                 4.000
                                                                                                                                                            following determinations: Pursuant to
                                                SMALL BUSINESS ADMINISTRATION                               Non-Profit Organizations With                   the authority vested in me by the Act of
                                                [Disaster Declaration #14997 and #14998]                      Credit Available Elsewhere ...          2.625
                                                                                                                                                            October 19, 1965 (79 Stat. 985; 22 U.S.C.
                                                                                                            NON-Profit Organizations With-
                                                                                                                                                            2459), E.O. 12047 of March 27, 1978, the
                                                Minnesota Disaster #MN–00059                                  out Credit Available Else-
                                                                                                                                                      2.625 Foreign Affairs Reform and
                                                                                                              where .....................................
                                                AGENCY: U.S. Small Business                               For Economic Injury:                              Restructuring Act of 1998 (112 Stat.
                                                Administration.                                             Businesses & Small Agricultural                 2681, et seq.; 22 U.S.C. 6501 note, et
                                                ACTION: Notice.                                               Cooperatives Without Credit                   seq.), Delegation of Authority No. 234 of
                                                                                                              Available Elsewhere ..............      4.000 October 1, 1999, Delegation of Authority
                                                SUMMARY:   This is a Notice of the                          NON-Profit Organizations With-                  No. 236–3 of August 28, 2000 (and, as
                                                Presidential declaration of a major                           out Credit Available Else-                    appropriate, Delegation of Authority No.
                                                disaster for the State of Minnesota                                                                   2.625 257 of April 15, 2003), I hereby
                                                                                                              where .....................................
                                                (FEMA–4290–DR), dated 11/29/2016.                                                                           determine that the objects to be
                                                  Incident: Severe Storms and Flooding.                      The number assigned to this disaster           included in the exhibition ‘‘Shakespeare
                                                  Incident Period: 09/21/2016 through                     for physical damage is 14997B and for             in Prague: Imagining the Bard in the
                                                09/24/2016.                                                                                                 Heart of Europe,’’ imported from abroad
                                                  Effective Date: 11/29/2016.                             economic injury is 149980.
                                                                                                                                                            for temporary exhibition within the
                                                  Physical Loan Application Deadline                      (Catalog of Federal Domestic Assistance           United States, are of cultural
                                                Date: 01/30/2017.                                         Number 59008)                                     significance. The objects are imported
                                                  Economic Injury (EIDL) Loan                                                                               pursuant to a loan agreement with the
                                                Application Deadline Date: 08/29/2017.                    James E. Rivera,
                                                                                                                                                            foreign owner or custodian. I also
                                                ADDRESSES: Submit completed loan                          Associate Administrator for Disaster
                                                                                                                                                            determine that the exhibition or display
                                                applications to: U.S. Small Business                      Assistance.
                                                                                                                                                            of the exhibit objects at the Columbus
                                                Administration, Processing and                            [FR Doc. 2016–29382 Filed 12–7–16; 8:45 am]
                                                                                                                                                            Museum of Art, Columbus, Ohio, from
                                                Disbursement Center, 14925 Kingsport                      BILLING CODE 8025–01–P                            on or about February 10, 2017, until on
                                                Road, Fort Worth, TX 76155.                                                                                 or about May 21, 2017, at the University
                                                FOR FURTHER INFORMATION CONTACT: A.                                                                         of the Incarnate Word, San Antonio,
                                                Escobar, Office of Disaster Assistance,                   SMALL BUSINESS ADMINISTRATION                     Texas, from on or about July 10, 2017,
                                                U.S. Small Business Administration,                                                                         until on or about September 30, 2017,
                                                409 3rd Street SW., Suite 6050,                           Surrender of License of Small                     and at possible additional exhibitions or
                                                Washington, DC 20416.                                     Business Investment Company                       venues yet to be determined, is in the
                                                SUPPLEMENTARY INFORMATION: Notice is                                                                        national interest. I have ordered that
                                                hereby given that as a result of the                         Pursuant to the authority granted to           Public Notice of these Determinations
                                                President’s major disaster declaration on                 the United States Small Business                  be published in the Federal Register.
                                                11/29/2016, applications for disaster                     Administration under the Small                    FOR FURTHER INFORMATION CONTACT: For
                                                loans may be filed at the address listed                  Business Investment Act of 1958, as               further information, including a list of
                                                above or other locally announced                          amended, under Section 309 of the Act             the imported objects, contact the Office
                                                locations.                                                and Section 107.1900 of the Small                 of Public Diplomacy and Public Affairs
                                                  The following areas have been                           Business Administration Rules and                 in the Office of the Legal Adviser, U.S.
                                                determined to be adversely affected by                    Regulations (13 CFR 107.1900) to                  Department of State (telephone: 202–
                                                the disaster:                                             function as a small business investment 632–6471; email: section2459@
                                                Primary Counties (Physical Damage and                     company under the Small Business                  state.gov). The mailing address is U.S.
                                                    Economic Injury Loans): Blue Earth,                   Investment Company License No. 04/                Department of State, L/PD, SA–5, Suite
                                                    Freeborn, Hennepin, Le Sueur,                         04–0304 issued to White Oak SBIC                  5H03, Washington, DC 20522–0505.
                                                    Rice, Steele, Waseca.                                 Fund, L.P., said license is hereby                Mark Taplin,
                                                Contiguous Counties (Economic Injury                      declared null and void.                           Principal Deputy Assistant Secretary, Bureau
                                                    Loans Only):                                                                                                         of Educational and Cultural Affairs,
                                                  Minnesota: Anoka, Brown, Carver,                          United States Small Business
                                                                                                          Administration.                                                Department of State.
                                                    Dakota, Dodge, Faribault, Goodhue,                                                                                   [FR Doc. 2016–29401 Filed 12–7–16; 8:45 am]
                                                    Martin, Mower, Nicollet, Ramsey,                      Mark Walsh,
                                                                                                                                                                         BILLING CODE 4710–05–P
                                                    Scott, Sherburne, Sibley,                             Associate Administrator for Investment and
                                                    Watonwan, Wright.                                     Innovation.
sradovich on DSK3GMQ082PROD with NOTICES




                                                  Iowa: Winnebago, Worth.                                 [FR Doc. 2016–29381 Filed 12–7–16; 8:45 am]
                                                                                                                                                                         DEPARTMENT OF TRANSPORTATION
                                                  The Interest Rates are:                                 BILLING CODE 8025–01–P
                                                                                                                                                                         Federal Aviation Administration
                                                                                             Percent
                                                                                                                                                                         Type Certificates 3A2 and A–772
                                                For Physical Damage:
                                                                                                                                                                         AGENCY:Federal Aviation
                                                  85 17   CFR 200.30–3(a)(12).                                                                                           Administration (FAA), DOT.


                                           VerDate Sep<11>2014     17:28 Dec 07, 2016   Jkt 241001   PO 00000   Frm 00068      Fmt 4703     Sfmt 4703       E:\FR\FM\08DEN1.SGM   08DEN1



Document Created: 2016-12-08 00:27:05
Document Modified: 2016-12-08 00:27:05
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
FR Citation81 FR 88720 

2025 Federal Register | Disclaimer | Privacy Policy
USC | CFR | eCFR