81_FR_9617 81 FR 9580 - Agency Information Collection Activities; Extension of a Currently-Approved Information Collection Request: Transportation of Household Goods; Consumer Protection

81 FR 9580 - Agency Information Collection Activities; Extension of a Currently-Approved Information Collection Request: Transportation of Household Goods; Consumer Protection

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration

Federal Register Volume 81, Issue 37 (February 25, 2016)

Page Range9580-9581
FR Document2016-04041

In accordance with the Paperwork Reduction Act of 1995, FMCSA announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for its review and approval. The FMCSA requests approval to extend an ICR titled, ``Transportation of Household Goods; Consumer Protection.'' The information collected will be used to help regulate motor carriers transporting household goods (HHG) for individual shippers. FMCSA invites public comment on the ICR. On September 21, 2015, FMCSA published a Federal Register notice allowing for a 60-day comment period on this ICR. The agency received no comments in response to that notice.

Federal Register, Volume 81 Issue 37 (Thursday, February 25, 2016)
[Federal Register Volume 81, Number 37 (Thursday, February 25, 2016)]
[Notices]
[Pages 9580-9581]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-04041]


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DEPARTMENT OF TRANSPORTATION

Federal Motor Carrier Safety Administration

[Docket No. FMCSA 2015-0255]


Agency Information Collection Activities; Extension of a 
Currently-Approved Information Collection Request: Transportation of 
Household Goods; Consumer Protection

AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA 
announces its plan to submit the Information Collection Request (ICR) 
described below to the Office of Management and Budget (OMB) for its

[[Page 9581]]

review and approval. The FMCSA requests approval to extend an ICR 
titled, ``Transportation of Household Goods; Consumer Protection.'' The 
information collected will be used to help regulate motor carriers 
transporting household goods (HHG) for individual shippers. FMCSA 
invites public comment on the ICR. On September 21, 2015, FMCSA 
published a Federal Register notice allowing for a 60-day comment 
period on this ICR. The agency received no comments in response to that 
notice.

DATES: Please send your comments to this notice by March 28, 2016. OMB 
must receive your comments by this date to act quickly on the ICR.

ADDRESSES: All comments should reference Federal Docket Management 
System (FDMS) Docket Number FMCSA-2015-0255. Interested persons are 
invited to submit written comments on the proposed information 
collection to the Office of Information and Regulatory Affairs, Office 
of Management and Budget. Comments should be addressed to the attention 
of the Desk Officer, Department of Transportation/Federal Motor Carrier 
Safety Administration, and sent via electronic mail to 
[email protected], faxed to (202) 395-6974, or mailed to the 
Office of Information and Regulatory Affairs, Office of Management and 
Budget, Docket Library, Room 10102, 725 17th Street NW., Washington, DC 
20503.

FOR FURTHER INFORMATION CONTACT: Mr. Kenneth Rodgers, Chief, Commercial 
Enforcement and Investigations Division, Federal Motor Carrier Safety 
Administration, West Building 6th Floor, 1200 New Jersey Avenue SE., 
Washington, DC 20590. Telephone: 202-366-0073; email 
[email protected]. Office hours are from 9:00 a.m. to 5:00 p.m., 
Monday through Friday, except Federal Holidays.

SUPPLEMENTARY INFORMATION: 
    Title: Transportation of Household Goods; Consumer Protection.
    OMB Control Number: 2126-0025.
    Type of Request: Extension of a currently-approved information 
collection.
    Respondents: Household goods movers and consumers.
    Estimated Number of Respondents: 7,500 respondents [4,900 household 
goods movers + 2,600 consumers = 7,500].
    Estimated Time per Response: Varies from 5 minutes to display 
assigned U.S. DOT number in created advertisement to 12.5 minutes to 
distribute consumer publication, and 10 minutes to complete an online 
household goods consumer complaint.
    Expiration Date: April 30, 2016.
    Frequency of Response: Other (Once).
    Estimated Total Annual Burden: 5,224,800 hours [Informational 
documents provided to prospective shippers at 29,300 hours + Written 
Cost estimates for prospective shippers at 4,377,450 hours + Service 
orders, bills of lading at 763,100 hours + In-transit service 
notifications at 21,500 hours + Complaint and inquiry records including 
establishing records system at 33,050 hours + Household Goods--Consumer 
Complaint at 400 hours = 5,224,800].
    Background: The Motor Carrier Safety Improvement Act of 1999 
(MCSIA) (Pub. L. 106-159, 113 Stat. 1748, Dec. 9, 1999) authorized the 
Secretary of Transportation (Secretary) to regulate household goods 
carriers engaged in interstate operations for individual shippers. In 
earlier legislation, Congress abolished the former Interstate Commerce 
Commission and transferred the Commission's jurisdiction over household 
goods transportation to the U.S. Department of Transportation (DOT) 
(ICC Termination Act of 1995, Pub. L. 104-88, 109 Stat. 803, Dec. 29 
1995). Prior to FMCSA's establishment, the Secretary delegated this 
household goods jurisdiction to the Federal Highway Administration, 
FMCSA's predecessor organization within DOT.
    The FMCSA has authority to regulate the overall commercial 
operations of the household goods industry under 49 U.S.C. 14104, 
``Household goods carrier operations.'' Under Sec.  14104(a)(1), 
paperwork required of household goods carrier must be minimized to the 
maximum extent feasible consistent with the protection of individual 
shippers. This ICR includes the information collection requirements 
contained in title 49 CFR part 375, ``Transportation of Household Goods 
in Interstate Commerce; Consumer Protection Regulations.'' The 
information collected encompasses that which is generated, maintained, 
retained, disclosed, and provided to, or for, the agency under 49 CFR 
part 375.
    Sections 4202 through 4216 of the Safe, Accountable, Flexible, 
Efficient Transportation Equity Act: A Legacy for Users (Pub. L. 109-
59, 119 Stat. 1144, Aug. 10, 2005) (SAFETEA-LU) amended various 
provisions of existing law regarding household goods transportation. It 
specifically addressed: definitions (section 4202); payment of rates 
(section 4203); registration requirements for household goods motor 
carriers (section 4204); carrier operations (section 4205); enforcement 
of regulations (section 4206); liability of carriers under receipts and 
bills of lading (section 4207); arbitration requirements (section 
4208); civil penalties for brokers and unauthorized transportation 
(section 4209); penalties for holding goods hostage (section 4210); 
consumer handbook (section 4211); release of broker information 
(section 4212); working group for Federal-State relations (section 
4213); consumer complaint information (section 4214); review of 
liability of carriers (section 4215); and application of State laws 
(section 4216). The FMCSA regulations that set forth Federal 
requirements for movers that provide interstate transportation of 
household goods are found in 49 CFR part 375, ``Transportation of 
Household Goods; Consumer Protection Regulation.''
    On July 16, 2012, FMCSA published a Direct Final Rule titled, 
``Transportation of Household Goods in Interstate Commerce; Consumer 
Protection Regulations: Household Goods Motor Carrier Record Retention 
Requirements,'' (77 FR 41699). The rule amended the regulations 
governing the period during which HHG motor carriers must retain 
documentation of an individual shipper's waiver of receipt of printed 
copies of consumer protection materials. This change harmonized the 
retention period with other document retention requirements applicable 
to HHG motor carriers. FMCSA also amended the regulations to clarify 
that a HHG motor carrier is not required to retain waiver documentation 
from any individual shippers for whom the carrier does not actually 
provide services.
    Public Comments Invited: FMCSA requests that you comment on any 
aspect of this information collection, including: (1) Whether the 
proposed collection is necessary for FMCSA to perform its functions, 
(2) the accuracy of the estimated burden, (3) ways for the FMCSA to 
enhance the quality, usefulness, and clarity of the collected 
information, and (4) ways that the burden could be minimized without 
reducing the quality of the collected information. The agency will 
summarize or include your comments in the request for OMB's clearance 
of this information collection.

    Issued under the authority delegated in 49 CFR 1.87 on: February 
17, 2016.
G. Kelly Regal,
Associate Administrator, Office of Research and Information Technology.
[FR Doc. 2016-04041 Filed 2-24-16; 8:45 am]
 BILLING CODE 4910-EX-P



                                                  9580                        Federal Register / Vol. 81, No. 37 / Thursday, February 25, 2016 / Notices

                                                  ADDRESSES:   Send comments identified                   Federally labeled and registered                        Docket: Background documents or
                                                  by docket number FAA–2015–0346                          products in the National Airspace                     comments received may be read at
                                                  using any of the following methods:                     System (NAS).                                         http://www.regulations.gov at any time.
                                                    • Federal eRulemaking Portal: Go to                   [FR Doc. 2016–03964 Filed 2–24–16; 8:45 am]           Follow the online instructions for
                                                  http://www.regulations.gov and follow                   BILLING CODE 4910–13–P                                accessing the docket or go to the Docket
                                                  the online instructions for sending your                                                                      Operations in Room W12–140 of the
                                                  comments electronically.                                                                                      West Building Ground Floor at 1200
                                                    • Mail: Send comments to Docket                       DEPARTMENT OF TRANSPORTATION                          New Jersey Avenue SE., Washington,
                                                  Operations, M–30; U.S. Department of                                                                          DC, between 9 a.m. and 5 p.m., Monday
                                                  Transportation (DOT), 1200 New Jersey                   Federal Aviation Administration                       through Friday, except Federal holidays.
                                                  Avenue SE., Room W12–140, West                          [Summary Notice No. 2016–17]                          FOR FURTHER INFORMATION CONTACT:
                                                  Building Ground Floor, Washington, DC                                                                         Brent Hart (202) 267–4034, Office of
                                                  20590–0001.                                             Petition for Exemption; Summary of                    Rulemaking, Federal Aviation
                                                    • Hand Delivery or Courier: Take                      Petition Received; Gulfstream                         Administration, 800 Independence
                                                  comments to Docket Operations in                        Aerospace Corporation                                 Avenue SW., Washington, DC 20591.
                                                  Room W12–140 of the West Building                                                                               This notice is published pursuant to
                                                                                                          AGENCY: Federal Aviation
                                                  Ground Floor at 1200 New Jersey                                                                               14 CFR 11.85.
                                                                                                          Administration (FAA), DOT.
                                                  Avenue SE., Washington, DC, between 9
                                                                                                          ACTION: Notice.                                         Issued in Washington, DC, on February 18,
                                                  a.m. and 5 p.m., Monday through
                                                                                                                                                                2016.
                                                  Friday, except Federal holidays.                        SUMMARY:   This notice contains a
                                                    • Fax: Fax comments to Docket                                                                               James M. Crotty,
                                                                                                          summary of a petition seeking relief                  Acting Director, Office of Rulemaking.
                                                  Operations at 202–493–2251.                             from specified requirements of Title 14
                                                    Privacy: In accordance with 5 U.S.C.                  of the Code of Federal Regulations. The               Petition for Exemption
                                                  553(c), DOT solicits comments from the                  purpose of this notice is to improve the
                                                  public to better inform its rulemaking                                                                           Docket No.: FAA–2015–4420
                                                                                                          public’s awareness of, and participation                 Petitioner: Gulfstream Aerospace
                                                  process. DOT posts these comments,                      in, the FAA’s exemption process.
                                                  without edit, including any personal                                                                          Corporation
                                                                                                          Neither publication of this notice nor                   Section(s) of 14 CFR Affected: 61.57(a)
                                                  information the commenter provides, to                  the inclusion or omission of information
                                                  http://www.regulations.gov, as                                                                                and (b)
                                                                                                          in the summary is intended to affect the                 Description of Relief Sought: The
                                                  described in the system of records                      legal status of the petition or its final
                                                  notice (DOT/ALL–14 FDMS), which can                                                                           petitioner is seeking an exemption from
                                                                                                          disposition.                                          § 61.57(a) and (b) to allow pilots/
                                                  be reviewed at http://www.dot.gov/
                                                  privacy.                                                DATES: Comments on this petition must                 operators operating Gulfstream model
                                                    Docket: Background documents or                       identify the petition docket number and               G–IV, GIV–X, GV, GV–SP and GVI
                                                  comments received may be read at                        must be received on or before March 16,               (G650 and G650ER) to use any of the
                                                  http://www.regulations.gov at any time.                 2016.                                                 listed aircraft or a Level B, C, or D
                                                  Follow the online instructions for                      ADDRESSES: Send comments identified                   simulator that represents one of the
                                                  accessing the docket or go to the Docket                by docket number FAA–2015–4420                        types of Gulfstream airplanes to meet
                                                  Operations in Room W12–140 of the                       using any of the following methods:                   the recent takeoff and landing
                                                  West Building Ground Floor at 1200                        • Federal eRulemaking Portal: Go to                 experience requirements of § 61.57,
                                                  New Jersey Avenue SE., Washington,                      http://www.regulations.gov and follow                 without Gulfstream holding a 14 CFR
                                                  DC, between 9 a.m. and 5 p.m., Monday                   the online instructions for sending your              part 142 certificate.
                                                  through Friday, except Federal holidays.                comments electronically.                              [FR Doc. 2016–03978 Filed 2–24–16; 8:45 am]
                                                                                                            • Mail: Send comments to Docket
                                                  FOR FURTHER INFORMATION CONTACT: Dan                                                                          BILLING CODE 4910–13–P
                                                                                                          Operations, M–30; U.S. Department of
                                                  Ngo, (202) 267–4264. 800 Independence                   Transportation (DOT), 1200 New Jersey
                                                  Avenue SW., Washington, DC 20591.                       Avenue SE., Room W12–140, West
                                                    This notice is published pursuant to                                                                        DEPARTMENT OF TRANSPORTATION
                                                                                                          Building Ground Floor, Washington, DC
                                                  14 CFR 11.85.
                                                                                                          20590–0001.                                           Federal Motor Carrier Safety
                                                    Issued in Washington, DC, on February 19,                • Hand Delivery or Courier: Take                   Administration
                                                  2016.                                                   comments to Docket Operations in
                                                  Dale A. Bouffiou,                                                                                             [Docket No. FMCSA 2015–0255]
                                                                                                          Room W12–140 of the West Building
                                                  Acting Director, Office of Rulemaking.                  Ground Floor at 1200 New Jersey                       Agency Information Collection
                                                                                                          Avenue SE., Washington, DC, between 9                 Activities; Extension of a Currently-
                                                  Petition for Exemption
                                                                                                          a.m. and 5 p.m., Monday through                       Approved Information Collection
                                                     Docket No.: FAA–2015–0346                            Friday, except Federal holidays.                      Request: Transportation of Household
                                                     Petitioner: Leading Edge Associates,                    • Fax: Fax comments to Docket                      Goods; Consumer Protection
                                                  Inc.                                                    Operations at 202–493–2251.
                                                     Section(s) of 14 CFR Affected: 61.113                   Privacy: In accordance with 5 U.S.C.               AGENCY: Federal Motor Carrier Safety
                                                  (a); 61.23(a)(c); 61.104(e)(4)(5);                      553(c), DOT solicits comments from the                Administration (FMCSA), DOT.
                                                  61.315(a); 91.7(a); 91.119(c); 91.121;                  public to better inform its rulemaking                ACTION: Notice and request for
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                                                  91.407(a)(1); 91.409(a)(1)(2);                          process. DOT posts these comments,                    comments.
                                                  91.417(a)(b); 91.151(a)(1); 91.405(a).                  without edit, including any personal
                                                  Description of Relief Sought: The                       information the commenter provides, to                SUMMARY:  In accordance with the
                                                  petitioner is requesting relief in order to             http://www.regulations.gov, as                        Paperwork Reduction Act of 1995,
                                                  operate a PrecisionVision 30 Unmanned                   described in the system of records                    FMCSA announces its plan to submit
                                                  Aircraft System (UAS) for mosquito                      notice (DOT/ALL–14 FDMS), which can                   the Information Collection Request (ICR)
                                                  adulticiding and larvaciding in the                     be reviewed at http://www.dot.gov/                    described below to the Office of
                                                  vector markets using EPA approved,                      privacy.                                              Management and Budget (OMB) for its


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                                                                              Federal Register / Vol. 81, No. 37 / Thursday, February 25, 2016 / Notices                                                 9581

                                                  review and approval. The FMCSA                          an online household goods consumer                    of regulations (section 4206); liability of
                                                  requests approval to extend an ICR                      complaint.                                            carriers under receipts and bills of
                                                  titled, ‘‘Transportation of Household                      Expiration Date: April 30, 2016.                   lading (section 4207); arbitration
                                                  Goods; Consumer Protection.’’ The                          Frequency of Response: Other (Once).               requirements (section 4208); civil
                                                  information collected will be used to                      Estimated Total Annual Burden:                     penalties for brokers and unauthorized
                                                  help regulate motor carriers transporting               5,224,800 hours [Informational                        transportation (section 4209); penalties
                                                  household goods (HHG) for individual                    documents provided to prospective                     for holding goods hostage (section
                                                  shippers. FMCSA invites public                          shippers at 29,300 hours + Written Cost               4210); consumer handbook (section
                                                  comment on the ICR. On September 21,                    estimates for prospective shippers at                 4211); release of broker information
                                                  2015, FMCSA published a Federal                         4,377,450 hours + Service orders, bills               (section 4212); working group for
                                                  Register notice allowing for a 60-day                   of lading at 763,100 hours + In-transit               Federal-State relations (section 4213);
                                                  comment period on this ICR. The                         service notifications at 21,500 hours +               consumer complaint information
                                                  agency received no comments in                          Complaint and inquiry records                         (section 4214); review of liability of
                                                  response to that notice.                                including establishing records system at              carriers (section 4215); and application
                                                                                                          33,050 hours + Household Goods—                       of State laws (section 4216). The
                                                  DATES: Please send your comments to
                                                                                                          Consumer Complaint at 400 hours =                     FMCSA regulations that set forth
                                                  this notice by March 28, 2016. OMB                      5,224,800].
                                                  must receive your comments by this                                                                            Federal requirements for movers that
                                                                                                             Background: The Motor Carrier Safety               provide interstate transportation of
                                                  date to act quickly on the ICR.                         Improvement Act of 1999 (MCSIA) (Pub.
                                                                                                                                                                household goods are found in 49 CFR
                                                  ADDRESSES: All comments should                          L. 106–159, 113 Stat. 1748, Dec. 9, 1999)
                                                                                                                                                                part 375, ‘‘Transportation of Household
                                                  reference Federal Docket Management                     authorized the Secretary of
                                                                                                                                                                Goods; Consumer Protection
                                                  System (FDMS) Docket Number                             Transportation (Secretary) to regulate
                                                                                                                                                                Regulation.’’
                                                  FMCSA–2015–0255. Interested persons                     household goods carriers engaged in
                                                  are invited to submit written comments                  interstate operations for individual                     On July 16, 2012, FMCSA published
                                                  on the proposed information collection                  shippers. In earlier legislation, Congress            a Direct Final Rule titled,
                                                  to the Office of Information and                        abolished the former Interstate                       ‘‘Transportation of Household Goods in
                                                  Regulatory Affairs, Office of                           Commerce Commission and transferred                   Interstate Commerce; Consumer
                                                  Management and Budget. Comments                         the Commission’s jurisdiction over                    Protection Regulations: Household
                                                  should be addressed to the attention of                 household goods transportation to the                 Goods Motor Carrier Record Retention
                                                  the Desk Officer, Department of                         U.S. Department of Transportation                     Requirements,’’ (77 FR 41699). The rule
                                                  Transportation/Federal Motor Carrier                    (DOT) (ICC Termination Act of 1995,                   amended the regulations governing the
                                                  Safety Administration, and sent via                     Pub. L. 104–88, 109 Stat. 803, Dec. 29                period during which HHG motor
                                                  electronic mail to oira_submission@                     1995). Prior to FMCSA’s establishment,                carriers must retain documentation of
                                                  omb.eop.gov, faxed to (202) 395–6974,                   the Secretary delegated this household                an individual shipper’s waiver of
                                                  or mailed to the Office of Information                  goods jurisdiction to the Federal                     receipt of printed copies of consumer
                                                  and Regulatory Affairs, Office of                       Highway Administration, FMCSA’s                       protection materials. This change
                                                  Management and Budget, Docket                           predecessor organization within DOT.                  harmonized the retention period with
                                                  Library, Room 10102, 725 17th Street                       The FMCSA has authority to regulate                other document retention requirements
                                                  NW., Washington, DC 20503.                              the overall commercial operations of the              applicable to HHG motor carriers.
                                                  FOR FURTHER INFORMATION CONTACT: Mr.
                                                                                                          household goods industry under 49                     FMCSA also amended the regulations to
                                                  Kenneth Rodgers, Chief, Commercial                      U.S.C. 14104, ‘‘Household goods carrier               clarify that a HHG motor carrier is not
                                                  Enforcement and Investigations                          operations.’’ Under § 14104(a)(1),                    required to retain waiver documentation
                                                  Division, Federal Motor Carrier Safety                  paperwork required of household goods                 from any individual shippers for whom
                                                  Administration, West Building 6th                       carrier must be minimized to the                      the carrier does not actually provide
                                                  Floor, 1200 New Jersey Avenue SE.,                      maximum extent feasible consistent                    services.
                                                  Washington, DC 20590. Telephone:                        with the protection of individual                        Public Comments Invited: FMCSA
                                                  202–366–0073; email Kenneth.rodgers@                    shippers. This ICR includes the                       requests that you comment on any
                                                  dot.gov. Office hours are from 9:00 a.m.                information collection requirements                   aspect of this information collection,
                                                  to 5:00 p.m., Monday through Friday,                    contained in title 49 CFR part 375,                   including: (1) Whether the proposed
                                                  except Federal Holidays.                                ‘‘Transportation of Household Goods in                collection is necessary for FMCSA to
                                                                                                          Interstate Commerce; Consumer                         perform its functions, (2) the accuracy of
                                                  SUPPLEMENTARY INFORMATION:                              Protection Regulations.’’ The
                                                     Title: Transportation of Household                                                                         the estimated burden, (3) ways for the
                                                                                                          information collected encompasses that                FMCSA to enhance the quality,
                                                  Goods; Consumer Protection.                             which is generated, maintained,
                                                     OMB Control Number: 2126–0025.                                                                             usefulness, and clarity of the collected
                                                                                                          retained, disclosed, and provided to, or              information, and (4) ways that the
                                                     Type of Request: Extension of a                      for, the agency under 49 CFR part 375.
                                                  currently-approved information                                                                                burden could be minimized without
                                                                                                             Sections 4202 through 4216 of the                  reducing the quality of the collected
                                                  collection.                                             Safe, Accountable, Flexible, Efficient                information. The agency will summarize
                                                     Respondents: Household goods                         Transportation Equity Act: A Legacy for               or include your comments in the request
                                                  movers and consumers.                                   Users (Pub. L. 109–59, 119 Stat. 1144,                for OMB’s clearance of this information
                                                     Estimated Number of Respondents:                     Aug. 10, 2005) (SAFETEA–LU)                           collection.
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                                                  7,500 respondents [4,900 household                      amended various provisions of existing
                                                  goods movers + 2,600 consumers =                        law regarding household goods                           Issued under the authority delegated in 49
                                                  7,500].                                                 transportation. It specifically addressed:            CFR 1.87 on: February 17, 2016.
                                                     Estimated Time per Response: Varies                  definitions (section 4202); payment of                G. Kelly Regal,
                                                  from 5 minutes to display assigned U.S.                 rates (section 4203); registration                    Associate Administrator, Office of Research
                                                  DOT number in created advertisement                     requirements for household goods motor                and Information Technology.
                                                  to 12.5 minutes to distribute consumer                  carriers (section 4204); carrier                      [FR Doc. 2016–04041 Filed 2–24–16; 8:45 am]
                                                  publication, and 10 minutes to complete                 operations (section 4205); enforcement                BILLING CODE 4910–EX–P




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Document Created: 2018-02-02 14:35:31
Document Modified: 2018-02-02 14:35:31
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice and request for comments.
DatesPlease send your comments to this notice by March 28, 2016. OMB must receive your comments by this date to act quickly on the ICR.
ContactMr. Kenneth Rodgers, Chief, Commercial Enforcement and Investigations Division, Federal Motor Carrier Safety Administration, West Building 6th Floor, 1200 New Jersey Avenue SE., Washington, DC 20590. Telephone: 202-366-0073; email [email protected] Office hours are from 9:00 a.m. to 5:00 p.m., Monday through Friday, except Federal Holidays.
FR Citation81 FR 9580 

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