82_FR_24806 82 FR 24704 - Agency Information Collection Activities: Proposed Collection; Comment Request

82 FR 24704 - Agency Information Collection Activities: Proposed Collection; Comment Request

DEPARTMENT OF HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality

Federal Register Volume 82, Issue 102 (May 30, 2017)

Page Range24704-24705
FR Document2017-11099

This notice announces the intention of the Agency for Healthcare Research and Quality (AHRQ) to request that the Office of Management and Budget (OMB) approve the proposed information collection project: ``Voluntary Customer Survey Generic Clearance for the Agency for Healthcare Research and Quality.''

Federal Register, Volume 82 Issue 102 (Tuesday, May 30, 2017)
[Federal Register Volume 82, Number 102 (Tuesday, May 30, 2017)]
[Notices]
[Pages 24704-24705]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-11099]


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 DEPARTMENT OF HEALTH AND HUMAN SERVICES

 Agency for Healthcare Research and Quality


 Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Agency for Healthcare Research and Quality, HHS.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: This notice announces the intention of the Agency for 
Healthcare Research and Quality (AHRQ) to request that the Office of 
Management and Budget (OMB) approve the proposed information collection 
project: ``Voluntary Customer Survey Generic Clearance for the Agency 
for Healthcare Research and Quality.''

DATES: Comments on this notice must be received by July 31, 2017.

ADDRESSES: Written comments should be submitted to: Doris Lefkowitz, 
Reports Clearance Officer, AHRQ, by email at 
[email protected].
    Copies of the proposed collection plans, data collection 
instruments, and specific details on the estimated burden can be 
obtained from the AHRQ Reports Clearance Officer.

FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports 
Clearance Officer, (301) 427-1477, or by email at 
[email protected].

SUPPLEMENTARY INFORMATION:

Proposed Project

Voluntary Customer Survey Generic Clearance for the Agency for 
Healthcare Research and Quality

    In accordance with the Paperwork Reduction Act, 44 U.S.C. 3501-
3520, AHRQ invites the public to comment on this proposed information 
collection. This is a request for the Office of Management and Budget 
(OMB) to re-approve for an additional 3 years, under the Paperwork 
Reduction Act of 1995, the generic clearance for the Agency for 
Healthcare Research and Quality (AHRQ) to survey the users of AHRQ's 
work products and services, OMB control number 0935-0106. The current 
clearance was approved on November 12, 2014 and will expire on November 
30, 2017.
    AHRQ will undertake customer surveys to assess its work products 
and services provided to its customers, to identify problem areas, and 
to determine how they can be improved. Surveys conducted under this 
generic clearance are not required by regulation and will not be used 
by AHRQ to

[[Page 24705]]

regulate or sanction its customers. Surveys will be entirely voluntary, 
and information provided by respondents will be combined and summarized 
so that no individually identifiable information will be released. 
Proposed information collections submitted under this generic clearance 
will be reviewed and acted upon by OMB within 14 days of submission.

Method of Collection

    The information collected through focus groups and voluntary 
customer surveys will be used by AHRQ to identify strengths and 
weaknesses in products and services to make improvements that are 
practical and feasible. Information from these customer surveys will be 
used to plan and redirect resources and efforts to improve or maintain 
a high quality of service to the lay and health professional public.

Estimated Annual Respondent Burden

    Exhibit 1 shows the estimated total burden hours for the 
respondents. Mail surveys are estimated to average 15 minutes, 
telephone surveys 40 minutes, web-based surveys 10 minutes, focus 
groups two hours, and in-person interviews are estimated to average 50 
minutes. Mail surveys may also be sent to respondents via email, and 
may include a telephone non-response follow-up. Telephone non-response 
follow-up for mailed surveys does not count as a telephone survey. The 
total burden hours for the 3 years of the clearance is estimated to be 
10,900 hours.
    Exhibit 2 shows the estimated cost burden for the respondents. The 
total cost burden for the 3 years of the clearance is estimated to be 
$128,757.

                                 Exhibit 1--Estimated Burden Hours Over 3 Years
----------------------------------------------------------------------------------------------------------------
                                                                     Number of
         Type of information collection              Number of     responses per     Hours per     Total burden
                                                    respondents     respondent       response          hours
----------------------------------------------------------------------------------------------------------------
Mail/email *....................................           5,000               1           15/60           1,250
Telephone.......................................             200               1           40/60             133
Web-based.......................................           5,000               1           10/60             833
Focus Groups....................................             500               1             2.0           1,000
In-person.......................................             200               1           50/60             167
                                                 ---------------------------------------------------------------
    Total.......................................          10,900              na              na           3,383
----------------------------------------------------------------------------------------------------------------
* May include telephone non-response follow-up in which case the burden will not change.


                                  Exhibit 2--Estimated Cost Burden Over 3 Years
----------------------------------------------------------------------------------------------------------------
                                                                                      Average
         Type of information collection              Number of     Total burden     hourly wage     Total cost
                                                    respondents        hours          rate *          burden
----------------------------------------------------------------------------------------------------------------
Mail/email......................................           5,000           1,250          $38.06         $47,575
Telephone.......................................             200             133           38.06           5,062
Web-based.......................................           5,000             833           38.06          31,704
Focus Groups....................................             500           1,000           38.06          38,060
In-person.......................................             200             167           38.06           6,356
                                                 ---------------------------------------------------------------
    Total.......................................          10,900           3,383           38.06         128,757
----------------------------------------------------------------------------------------------------------------
* Bureau of Labor & Statistics on ``Occupational Employment and Wages, May 2016'' found at the following URL:
  https://www.bls.gov/oes/current/oes290000.htm for the respondents. The total cost burden for the 3 years of
  the clearance is estimated to be $386,271.

Request for Comments

    In accordance with the Paperwork Reduction Act, comments on AHRQ's 
information collection are requested with regard to any of the 
following: (a) Whether the proposed collection of information is 
necessary for the proper performance of AHRQ health care research and 
health care information dissemination functions, including whether the 
information will have practical utility; (b) the accuracy of AHRQ's 
estimate of burden (including hours and costs) of the proposed 
collection(s) of information; (c) ways to enhance the quality, utility, 
and clarity of the information to be collected; and (d) ways to 
minimize the burden of the collection of information upon the 
respondents, including the use of automated collection techniques or 
other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the Agency's subsequent request for OMB approval of the 
proposed information collection. All comments will become a matter of 
public record.

Sharon B. Arnold,
Deputy Director.
[FR Doc. 2017-11099 Filed 5-26-17; 8:45 am]
BILLING CODE 4160-90-P



                                                24704                          Federal Register / Vol. 82, No. 102 / Tuesday, May 30, 2017 / Notices

                                                Correction                                              Federal Deposit Insurance Corporation.                DEPARTMENT OF HEALTH AND
                                                                                                        Robert E. Feldman,                                    HUMAN SERVICES
                                                   In the notice FR Doc. 2017–10672,
                                                                                                        Executive Secretary.
                                                published in the issue of Thursday, May                                                                       Agency for Healthcare Research and
                                                                                                        [FR Doc. 2017–11062 Filed 5–26–17; 8:45 am]
                                                25, 2017 (82 FR 24120), make the                                                                              Quality
                                                                                                        BILLING CODE 6714–01–P
                                                following correction:
                                                                                                                                                              Agency Information Collection
                                                   On page 24121, in the third column,
                                                                                                                                                              Activities: Proposed Collection;
                                                first full paragraph, in the ninth line,
                                                                                                                                                              Comment Request
                                                remove the date ‘‘July 21, 2017’’ and                   FEDERAL RESERVE SYSTEM
                                                add in its place the date ‘‘June 30,                                                                          AGENCY: Agency for Healthcare Research
                                                2017’’.                                                 Formations of, Acquisitions by, and                   and Quality, HHS.
                                                                                                        Mergers of Bank Holding Companies                     ACTION: Notice.
                                                  Dated: May 25, 2017.
                                                Nicole Owens,                                             The companies listed in this notice                 SUMMARY:   This notice announces the
                                                Director, Office of Regulatory Management               have applied to the Board for approval,               intention of the Agency for Healthcare
                                                Division.                                               pursuant to the Bank Holding Company                  Research and Quality (AHRQ) to request
                                                [FR Doc. 2017–11166 Filed 5–25–17; 11:15 am]            Act of 1956 (12 U.S.C. 1841 et seq.)                  that the Office of Management and
                                                BILLING CODE 6560–50–P                                  (BHC Act), Regulation Y (12 CFR part                  Budget (OMB) approve the proposed
                                                                                                        225), and all other applicable statutes               information collection project:
                                                                                                        and regulations to become a bank                      ‘‘Voluntary Customer Survey Generic
                                                                                                        holding company and/or to acquire the                 Clearance for the Agency for Healthcare
                                                FEDERAL DEPOSIT INSURANCE                               assets or the ownership of, control of, or            Research and Quality.’’
                                                CORPORATION                                             the power to vote shares of a bank or                 DATES: Comments on this notice must be
                                                                                                        bank holding company and all of the                   received by July 31, 2017.
                                                Notice to All Interested Parties of the                 banks and nonbanking companies                        ADDRESSES: Written comments should
                                                Termination of the Receivership of                      owned by the bank holding company,                    be submitted to: Doris Lefkowitz,
                                                10086—Security Bank of Gwinnett                         including the companies listed below.                 Reports Clearance Officer, AHRQ, by
                                                County, Suwanee, Georgia                                  The applications listed below, as well              email at doris.lefkowitz@AHRQ.hhs.gov.
                                                                                                        as other related filings required by the                 Copies of the proposed collection
                                                   Notice is hereby given that the Federal              Board, are available for immediate                    plans, data collection instruments, and
                                                Deposit Insurance Corporation (‘‘FDIC’’)                inspection at the Federal Reserve Bank                specific details on the estimated burden
                                                as Receiver for Security Bank of                        indicated. The applications will also be              can be obtained from the AHRQ Reports
                                                Gwinnett County, Suwanee, Georgia                       available for inspection at the offices of            Clearance Officer.
                                                (‘‘the Receiver’’) intends to terminate its             the Board of Governors. Interested                    FOR FURTHER INFORMATION CONTACT:
                                                receivership for said institution. The                  persons may express their views in                    Doris Lefkowitz, AHRQ Reports
                                                FDIC was appointed receiver of Security                 writing on the standards enumerated in                Clearance Officer, (301) 427–1477, or by
                                                Bank of Gwinnett County on July 24,                     the BHC Act (12 U.S.C. 1842(c)). If the               email at doris.lefkowitz@AHRQ.hhs.gov.
                                                2009. The liquidation of the                            proposal also involves the acquisition of             SUPPLEMENTARY INFORMATION:
                                                receivership assets has been completed.                 a nonbanking company, the review also
                                                To the extent permitted by available                    includes whether the acquisition of the               Proposed Project
                                                funds and in accordance with law, the                   nonbanking company complies with the                  Voluntary Customer Survey Generic
                                                Receiver will be making a final dividend                standards in section 4 of the BHC Act                 Clearance for the Agency for Healthcare
                                                payment to proven creditors.                            (12 U.S.C. 1843). Unless otherwise                    Research and Quality
                                                                                                        noted, nonbanking activities will be
                                                   Based upon the foregoing, the                                                                                In accordance with the Paperwork
                                                                                                        conducted throughout the United States.
                                                Receiver has determined that the                                                                              Reduction Act, 44 U.S.C. 3501–3520,
                                                continued existence of the receivership                   Unless otherwise noted, comments
                                                                                                                                                              AHRQ invites the public to comment on
                                                will serve no useful purpose.                           regarding each of these applications
                                                                                                                                                              this proposed information collection.
                                                Consequently, notice is given that the                  must be received at the Reserve Bank
                                                                                                                                                              This is a request for the Office of
                                                receivership shall be terminated, to be                 indicated or the offices of the Board of
                                                                                                                                                              Management and Budget (OMB) to re-
                                                effective no sooner than thirty days after              Governors not later than June 26, 2017.
                                                                                                                                                              approve for an additional 3 years, under
                                                the date of this Notice. If any person                    A. Federal Reserve Bank of San                      the Paperwork Reduction Act of 1995,
                                                wishes to comment concerning the                        Francisco (Gerald C. Tsai, Director,                  the generic clearance for the Agency for
                                                termination of the receivership, such                   Applications and Enforcement) 101                     Healthcare Research and Quality
                                                comment must be made in writing and                     Market Street, San Francisco, California              (AHRQ) to survey the users of AHRQ’s
                                                sent within thirty days of the date of                  94105–1579:                                           work products and services, OMB
                                                this Notice to: Federal Deposit                           1. Farmers & Merchants Bancorp,                     control number 0935–0106. The current
                                                Insurance Corporation, Division of                      Lodi, California; to acquire 39.45                    clearance was approved on November
                                                Resolutions and Receiverships,                          percent of the outstanding voting shares              12, 2014 and will expire on November
                                                Attention: Receivership Oversight                       of Bank of Rio Vista, Rio Vista,                      30, 2017.
                                                                                                                                                                AHRQ will undertake customer
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                                                Department 34.6, 1601 Bryan Street,                     California.
                                                Dallas, TX 75201.                                                                                             surveys to assess its work products and
                                                                                                          Board of Governors of the Federal Reserve
                                                                                                                                                              services provided to its customers, to
                                                   No comments concerning the                           System, May 24, 2017.
                                                                                                                                                              identify problem areas, and to
                                                termination of this receivership will be                Yao-Chin Chao,                                        determine how they can be improved.
                                                considered which are not sent within                    Assistant Secretary of the Board.                     Surveys conducted under this generic
                                                this time frame.                                        [FR Doc. 2017–11038 Filed 5–26–17; 8:45 am]           clearance are not required by regulation
                                                   Dated: May 24, 2017.                                 BILLING CODE 6210–01–P                                and will not be used by AHRQ to


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                                                                                          Federal Register / Vol. 82, No. 102 / Tuesday, May 30, 2017 / Notices                                                                       24705

                                                regulate or sanction its customers.                                         products and services to make                                   interviews are estimated to average 50
                                                Surveys will be entirely voluntary, and                                     improvements that are practical and                             minutes. Mail surveys may also be sent
                                                information provided by respondents                                         feasible. Information from these                                to respondents via email, and may
                                                will be combined and summarized so                                          customer surveys will be used to plan                           include a telephone non-response
                                                that no individually identifiable                                           and redirect resources and efforts to                           follow-up. Telephone non-response
                                                information will be released. Proposed                                      improve or maintain a high quality of                           follow-up for mailed surveys does not
                                                information collections submitted under                                     service to the lay and health                                   count as a telephone survey. The total
                                                this generic clearance will be reviewed                                     professional public.                                            burden hours for the 3 years of the
                                                and acted upon by OMB within 14 days                                                                                                        clearance is estimated to be 10,900
                                                                                                                            Estimated Annual Respondent Burden
                                                of submission.                                                                                                                              hours.
                                                                                                                              Exhibit 1 shows the estimated total
                                                Method of Collection                                                        burden hours for the respondents. Mail                            Exhibit 2 shows the estimated cost
                                                  The information collected through                                         surveys are estimated to average 15                             burden for the respondents. The total
                                                focus groups and voluntary customer                                         minutes, telephone surveys 40 minutes,                          cost burden for the 3 years of the
                                                surveys will be used by AHRQ to                                             web-based surveys 10 minutes, focus                             clearance is estimated to be $128,757.
                                                identify strengths and weaknesses in                                        groups two hours, and in-person

                                                                                                            EXHIBIT 1—ESTIMATED BURDEN HOURS OVER 3 YEARS
                                                                                                                                                                                           Number of
                                                                                                                                                                          Number of                             Hours per        Total burden
                                                                                   Type of information collection                                                                        responses per
                                                                                                                                                                         respondents                            response            hours
                                                                                                                                                                                           respondent

                                                Mail/email * .......................................................................................................             5,000                  1             15/60             1,250
                                                Telephone ........................................................................................................                 200                  1             40/60               133
                                                Web-based .......................................................................................................                5,000                  1             10/60               833
                                                Focus Groups ..................................................................................................                    500                  1               2.0             1,000
                                                In-person ..........................................................................................................               200                  1             50/60               167

                                                      Total ..........................................................................................................          10,900                 na                   na          3,383
                                                   * May include telephone non-response follow-up in which case the burden will not change.

                                                                                                              EXHIBIT 2—ESTIMATED COST BURDEN OVER 3 YEARS
                                                                                                                                                                                                                 Average
                                                                                                                                                                          Number of       Total burden                            Total cost
                                                                                   Type of information collection                                                                                              hourly wage
                                                                                                                                                                         respondents         hours                                 burden
                                                                                                                                                                                                                  rate *

                                                Mail/email .........................................................................................................             5,000               1,250           $38.06           $47,575
                                                Telephone ........................................................................................................                 200                 133            38.06             5,062
                                                Web-based .......................................................................................................                5,000                 833            38.06            31,704
                                                Focus Groups ..................................................................................................                    500               1,000            38.06            38,060
                                                In-person ..........................................................................................................               200                 167            38.06             6,356

                                                      Total ..........................................................................................................          10,900               3,383            38.06           128,757
                                                  * Bureau of Labor & Statistics on ‘‘Occupational Employment and Wages, May 2016’’ found at the following URL: https://www.bls.gov/oes/cur-
                                                rent/oes290000.htm for the respondents. The total cost burden for the 3 years of the clearance is estimated to be $386,271.


                                                Request for Comments                                                        automated collection techniques or                              DEPARTMENT OF HEALTH AND
                                                                                                                            other forms of information technology.                          HUMAN SERVICES
                                                  In accordance with the Paperwork
                                                Reduction Act, comments on AHRQ’s                                             Comments submitted in response to
                                                                                                                                                                                            Agency for Healthcare Research and
                                                information collection are requested                                        this notice will be summarized and
                                                                                                                                                                                            Quality
                                                with regard to any of the following: (a)                                    included in the Agency’s subsequent
                                                Whether the proposed collection of                                          request for OMB approval of the                                 Agency Information Collection
                                                information is necessary for the proper                                     proposed information collection. All                            Activities: Proposed Collection:
                                                performance of AHRQ health care                                             comments will become a matter of                                Generic Clearance for the Collection of
                                                research and health care information                                        public record.                                                  Qualitative Feedback on Agency
                                                dissemination functions, including                                                                                                          Service Delivery
                                                                                                                            Sharon B. Arnold,
                                                whether the information will have                                           Deputy Director.                                                AGENCY: Agency for Healthcare Research
                                                practical utility; (b) the accuracy of                                      [FR Doc. 2017–11099 Filed 5–26–17; 8:45 am]                     and Quality (AHRQ), HHS.
                                                AHRQ’s estimate of burden (including                                                                                                        ACTION: Notice.
                                                                                                                            BILLING CODE 4160–90–P
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                                                hours and costs) of the proposed
                                                collection(s) of information; (c) ways to                                                                                                   SUMMARY:   As part of a Federal
                                                enhance the quality, utility, and clarity                                                                                                   Government-wide effort to streamline
                                                of the information to be collected; and                                                                                                     the process to seek feedback from the
                                                (d) ways to minimize the burden of the                                                                                                      public on service delivery, AHRQ has
                                                collection of information upon the                                                                                                          submitted a Generic Information
                                                respondents, including the use of                                                                                                           Collection Request (Generic ICR):
                                                                                                                                                                                            ‘‘Generic Clearance for the Collection of


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Document Created: 2018-11-08 08:54:29
Document Modified: 2018-11-08 08:54:29
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesComments on this notice must be received by July 31, 2017.
ContactDoris Lefkowitz, AHRQ Reports Clearance Officer, (301) 427-1477, or by email at [email protected]
FR Citation82 FR 24704 

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