82 FR 28543 - 30-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF STATE

Federal Register Volume 82, Issue 119 (June 22, 2017)

Page Range		28543-28544
FR Document		2017-12971

The Department of State has submitted the information collection described below to the Office of Management and Budget (OMB) for approval. In accordance with the Paperwork Reduction Act of 1995 we are requesting comments on this collection from all interested individuals and organizations. The purpose of this Notice is to allow 30 days for public comment.

Federal Register, Volume 82 Issue 119 (Thursday, June 22, 2017)

[Federal Register Volume 82, Number 119 (Thursday, June 22, 2017)]
[Notices]
[Pages 28543-28544]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-12971]


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DEPARTMENT OF STATE

[Public Notice 10019]


30-Day Notice of Proposed Information Collection: Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery

ACTION: Notice of request for public comment and submission to OMB of 
proposed collection of information.

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SUMMARY: The Department of State has submitted the information 
collection described below to the Office of Management and Budget (OMB) 
for approval. In accordance with the Paperwork Reduction Act of 1995 we 
are requesting comments on this collection from all interested 
individuals and organizations. The purpose of this Notice is to allow 
30 days for public comment.

DATES: Submit comments directly to the Office of Management and Budget 
(OMB) up to July 24, 2017.

ADDRESSES: Direct comments to the Department of State Desk Officer in 
the

[[Page 28544]]

Office of Information and Regulatory Affairs at the Office of 
Management and Budget (OMB). You may submit comments by the following 
methods:
     Email: [email protected]. You must include the 
DS form number, information collection title, and the OMB control 
number in the subject line of your message.
     Fax: 202-395-5806. Attention: Desk Officer for Department 
of State.

FOR FURTHER INFORMATION CONTACT: Direct requests for additional 
information regarding the collection listed in this notice, including 
requests for copies of the proposed collection instrument and 
supporting documents, to Pamela Watkins, Department of State, Office of 
Directives Management, 1800 G Street NW., Suite 2400, Washington, DC 
20522-2202 who may be reached at [email protected].

SUPPLEMENTARY INFORMATION: 
     Title of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.
     OMB Control Number: 1405-0193.
     Type of Request: Extension of a Currently Approved 
Collection.
     Originating Office: Office of Directives Management, A/
GIS/DIR.
     Form Number: Various public surveys.
     Respondents: Individuals responding to Department of State 
customer service evaluation requests.
     Estimated Number of Respondents: 325,000.
     Estimated Number of Responses: 325,000.
     Average Time per Response: 3.5 minutes.
     Total Estimated Burden Time: 18,958 annual hours.
     Frequency: Once per request.
     Obligation to Respond: Voluntary.
    We are soliciting public comments to permit the Department to:
     Evaluate whether the proposed information collection is 
necessary for the proper functions of the Department.
     Evaluate the accuracy of our estimate of the time and cost 
burden for this proposed collection, including the validity of the 
methodology and assumptions used.
     Enhance the quality, utility, and clarity of the 
information to be collected.
     Minimize the reporting burden on those who are to respond, 
including the use of automated collection techniques or other forms of 
information technology.
    Please note that comments submitted in response to this Notice are 
public record. Before including any detailed personal information, you 
should be aware that your comments as submitted, including your 
personal information, will be available for public review.

Abstract of Proposed Collection

    The information collection activity will collect qualitative 
customer feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery. This 
qualitative feedback will provide insights into customer perceptions, 
experiences and expectations, provide an early warning of issues with 
service, or focus attention on areas where communication, training or 
changes in operations might improve delivery of products or services. 
These collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers. It will also allow 
feedback to contribute directly to the improvement of program 
management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be used for 
quantitative information collections that are designed to yield 
reliably actionable results, such as monitoring trends over time or 
documenting program performance. Such data uses require more rigorous 
designs that address: The target population to which generalizations 
will be made, the sampling frame, the sample design (including 
stratification and clustering), the precision requirements or power 
calculations that justify the proposed sample size, the expected 
response rate, methods for assessing potential non-response bias, the 
protocols for data collection, and any testing procedures that were or 
will be undertaken prior fielding the study. Depending on the degree of 
influence the results are likely to have, such collections may still be 
eligible for submission for other generic mechanisms that are designed 
to yield quantitative results.

Methodology

    Respondents will fill out a brief customer survey after completing 
their interaction with a Department Office or Embassy. Surveys are 
designed to gather feedback on the customer's experiences.

Janet Freer,
Director, Office of Directives Management, Department of State.
[FR Doc. 2017-12971 Filed 6-21-17; 8:45 am]
 BILLING CODE 4710-24-P

Federal Register / Vol. 82, No. 119 / Thursday, June 22, 2017 / Notices 28543

Fees are paid at a per annum rate equal and is designed to assist the Exchange submission, all subsequent
to the lesser of (i) the Prime Rate plus in meeting its regulatory obligations amendments, all written statements
300 basis points, or (ii) the maximum pursuant to the Plan. Similarly, all with respect to the proposed rule
rate permitted by applicable law. national securities exchanges and change that are filed with the
FINRA are proposing this proposed rule Commission, and all written
2. Statutory Basis
to implement the requirements of the communications relating to the
The Exchange believes that the CAT NMS Plan. Therefore, this is not a proposed rule change between the
proposed rule change is consistent with competitive rule filing and, therefore, it Commission and any person, other than
the provisions of Section 6(b)(5) of the does not raise competition issues those that may be withheld from the
Act,17 which requires, among other between and among the exchanges and public in accordance with the
things, that the Exchange rules must be FINRA. provisions of 5 U.S.C. 552, will be
designed to prevent fraudulent and available for Web site viewing and
manipulative acts and practices, to C. Self-Regulatory Organization’s
printing in the Commission’s Public
promote just and equitable principles of Statement on Comments on the
Reference Room, 100 F Street NE.,
trade, and, in general, to protect Proposed Rule Change Received From
Washington, DC 20549, on official
investors and the public interest, and Members, Participants, or Others
business days between the hours of
not designed to permit unfair No written comments were either 10:00 a.m. and 3:00 p.m. Copies of the
discrimination between customers, solicited or received. filing also will be available for
issuers, brokers and dealer [sic], and inspection and copying at the principal
III. Date of Effectiveness of the
Section 6(b)(4) of the Act,18 which office of the Exchange. All comments
Proposed Rule Change and Timing for
requires that Exchange rules provide for received will be posted without change;
Commission Action
the equitable allocation of reasonable the Commission does not edit personal
dues, fees, and other charges among Within 45 days of the date of identifying information from
members and issuers and other persons publication of this notice in the Federal submissions. You should submit only
using its facilities. Register or within such longer period information that you wish to make
The Exchange believes that this up to 90 days (i) as the Commission may available publicly. All submissions
proposal is consistent with the Act designate if it finds such longer period should refer to File Number SR–
because it implements, interprets or to be appropriate and publishes its NASDAQ–2017–059, and should be
clarifies Section 11.5 of the Plan, and is reasons for so finding or (ii) as to which submitted on or before July 13, 2017.
designed to assist the Exchange and its the Exchange consents, the Commission
For the Commission, by the Division of
Industry Members in meeting regulatory will:
Trading and Markets, pursuant to delegated
obligations pursuant to the Plan. In (A) By order approve or disapprove authority.21
approving the Plan, the SEC noted that such proposed rule change, or
Robert W. Errett,
the Plan ‘‘is necessary and appropriate (B) institute proceedings to determine
whether the proposed rule change Deputy Secretary.
in the public interest, for the protection
should be disapproved. [FR Doc. 2017–12987 Filed 6–21–17; 8:45 am]
of investors and the maintenance of fair
BILLING CODE 8011–01–P
and orderly markets, to remove IV. Solicitation of Comments
impediments to, and perfect the
mechanism of a national market system, Interested persons are invited to
or is otherwise in furtherance of the submit written data, views, and DEPARTMENT OF STATE
purposes of the Act.’’ 19 To the extent arguments concerning the foregoing,
[Public Notice 10019]
that this proposal implements, including whether the proposed rule
interprets or clarifies the Plan and change is consistent with the Act. 30-Day Notice of Proposed Information
applies specific requirements to Comments may be submitted by any of Collection: Generic Clearance for the
Industry Members, the Exchange the following methods: Collection of Qualitative Feedback on
believes that this proposal furthers the Electronic Comments Agency Service Delivery
objectives of the Plan, as identified by
• Use the Commission’s Internet ACTION:Notice of request for public
the SEC, and is therefore consistent with
comment form (http://www.sec.gov/ comment and submission to OMB of
the Act.
rules/sro.shtml); or proposed collection of information.
B. Self-Regulatory Organization’s • Send an email to rule-comments@
Statement on Burden on Competition sec.gov. Please include File Number SR– SUMMARY: The Department of State has
NASDAQ–2017–059 on the subject line. submitted the information collection
Section 6(b)(8) of the Act 20 requires
described below to the Office of
that Exchange rules not impose any Paper Comments Management and Budget (OMB) for
burden on competition that is not
• Send paper comments in triplicate approval. In accordance with the
necessary or appropriate. The Exchange
to Secretary, Securities and Exchange Paperwork Reduction Act of 1995 we
does not believe that the proposed rule
Commission, 100 F Street NE., are requesting comments on this
change will impose any burden on
Washington, DC 20549–1090. collection from all interested
competition not necessary or
All submissions should refer to File individuals and organizations. The
appropriate in furtherance of the
Number SR–NASDAQ–2017–059. This purpose of this Notice is to allow 30
purposes of the Act. The Exchange notes
file number should be included on the days for public comment.
sradovich on DSK3GMQ082PROD with NOTICES

that the proposed rule change
subject line if email is used. To help the DATES: Submit comments directly to the
implements Section 11.5 of the CAT
NMS Plan approved by the Commission, Commission process and review your Office of Management and Budget
comments more efficiently, please use (OMB) up to July 24, 2017.
17 15 U.S.C. 78f(b)(5). only one method. The Commission will ADDRESSES: Direct comments to the
18 15 U.S.C. 78f(b)(4). post all comments on the Commission’s Department of State Desk Officer in the
19 Approval Order at 84697. Internet Web site (http://www.sec.gov/
20 15 U.S.C. 78f(b)(8) rules/sro.shtml). Copies of the 21 17 CFR 200.30–3(a)(12).

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Document Created: 2017-06-21 23:55:33
Document Modified: 2017-06-21 23:55:33

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice of request for public comment and submission to OMB of proposed collection of information.
Dates		Submit comments directly to the Office of Management and Budget (OMB) up to July 24, 2017.
Contact		Direct requests for additional information regarding the collection listed in this notice, including requests for copies of the proposed collection instrument and supporting documents, to Pamela Watkins, Department of State, Office of Directives Management, 1800 G Street NW., Suite 2400, Washington, DC 20522-2202 who may be reached at [email protected]
FR Citation		82 FR 28543