82 FR 3383 - Proposed Collection; Comment Request on Information Collection Tools Relating to Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF THE TREASURY
Internal Revenue Service

Federal Register Volume 82, Issue 7 (January 11, 2017)

Page Range		3383-3384
FR Document		2017-00335

The Department of the Treasury, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995, Public Law 104-13(44 U.S.C. 3506(c)(2)(A)). Currently, the IRS is soliciting comments concerning the collection of qualitative feedback on agency service delivery.

Federal Register, Volume 82 Issue 7 (Wednesday, January 11, 2017)

[Federal Register Volume 82, Number 7 (Wednesday, January 11, 2017)]
[Notices]
[Pages 3383-3384]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-00335]


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DEPARTMENT OF THE TREASURY

Internal Revenue Service


Proposed Collection; Comment Request on Information Collection 
Tools Relating to Qualitative Feedback on Agency Service Delivery

AGENCY: Internal Revenue Service (IRS), Treasury.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Department of the Treasury, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on proposed and/or continuing information collections, as required by 
the Paperwork Reduction Act of 1995, Public Law 104-13(44 U.S.C. 
3506(c)(2)(A)). Currently, the IRS is soliciting comments concerning 
the collection of qualitative feedback on agency service delivery.

DATES: Written comments should be received on or before March 13, 2017 
to be assured of consideration.

ADDRESSES: Direct all written comments to Tuawana Pinkston, Internal 
Revenue Service, Room 6528, 1111 Constitution Avenue NW., Washington, 
DC 20224.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the collection tools should be directed to R. Joseph Durbala, 
Internal Revenue Service, Room 6129, 1111 Constitution Avenue NW., 
Washington, DC 20224, or at (202)317-5746, or through the internet at 
[email protected].

SUPPLEMENTARY INFORMATION: Currently, the IRS is seeking comments 
concerning the following information collection

[[Page 3384]]

tools, reporting, and record-keeping requirements:
    Title: Collection of Qualitative Feedback on Agency Service 
Delivery
    OMB Number: 1545-2256.
    Form Number: N/A.
    Abstract: Executive Order 12862 directs Federal agencies to provide 
service to the public that matches or exceeds the best service 
available in the private sector. Executive Order 13571 expands on this 
concept to include recent developments in private sector advances in 
internet customer service technologies. In order to work continuously 
to ensure that our online products and services are effective and meet 
our customers' needs, The Internal Revenue Service (hereafter ``the 
Agency'') seeks to obtain OMB approval of a generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery. By 
routine customer feedback we mean information that focuses on the 
awareness, understanding, attitudes, preferences, or experiences of 
customers or other stakeholders relating to existing or future services 
or products, but are not statistical surveys that yield quantitative 
results that can be generalized to the population of study.
    Current Actions: Extension of currently approved collection.
    Type of Review: Extension request.
    Affected Public: This collection of information is necessary to 
enable the Agency to garner customer and stakeholder feedback in an 
efficient, timely manner, in accordance with our commitment to 
improving service delivery. The information collected from our 
customers and stakeholders will help ensure that users have an 
effective, efficient, and satisfying experience with the Agency's 
programs. This feedback will provide insights into customer or 
stakeholder perceptions, experiences and expectations, provide an early 
warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. It will also allow feedback to contribute 
directly to the improvement of program management.
    Estimated Number of Respondents: 1,000,050.
    Estimated Time per Respondent: 1 hr., 18 min.
    Estimated Total Annual Burden Hours: 266,680.
    The following paragraph applies to all of the collections of 
information covered by this notice:
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless the collection of 
information displays a valid OMB control number. Books or records 
relating to a collection of information must be retained as long as 
their contents may become material in the administration of any 
internal revenue law. Generally, tax returns and tax return information 
are confidential, as required by 26 U.S.C. 6103.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. All 
comments will become a matter of public record. Comments are invited 
on: (a) Whether the collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the collection of information; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; (d) ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology; and (e) 
estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

    Approved: December 28, 2016.
R. Joseph Durbala,
Tax Analyst, IRS.
[FR Doc. 2017-00335 Filed 1-10-17; 8:45 am]
 BILLING CODE 4830-01-P

Federal Register / Vol. 82, No. 7 / Wednesday, January 11, 2017 / Notices 3383

individual sending the comment (or DATES: Written comments should be information shall have practical utility;
signing the comment for an association, received on or before March 13, 2017 to (b) the accuracy of the agency’s estimate
business, labor union, etc.). You may be assured of consideration. of the burden of the collection of
review the DOT’s complete Privacy Act ADDRESSES: Direct all written comments information; (c) ways to enhance the
Statement in the Federal Register to Tuawana Pinkston, Internal Revenue quality, utility, and clarity of the
published on April 11, 2000 (65 FR Service, Room 6528, 1111 Constitution information to be collected; (d) ways to
19477–78). Avenue NW., Washington, DC 20224. minimize the burden of the collection of
Docket: To read background FOR FURTHER INFORMATION CONTACT: information on respondents, including
documents or comments received, go to Requests for additional information or through the use of automated collection
http://www.regulations.gov at any time copies of the regulations should be techniques or other forms of information
or to the Docket Management Facility in directed to R. Joseph Durbala at Internal technology; and (e) estimates of capital
Room W12–140 of the West Building Revenue Service, Room 6129, 1111 or start-up costs and costs of operation,
Ground Floor at 1200 New Jersey Constitution Avenue NW., Washington, maintenance, and purchase of services
Avenue, SE., Washington, DC, between DC 20224, or through the internet at to provide information.
9 a.m. and 5 p.m., Monday through RJoseph.Durbala@irs.gov. Approved: December 28, 2016.
Friday, except Federal holidays.
SUPPLEMENTARY INFORMATION: R. Joseph Durbala,
FOR FURTHER INFORMATION CONTACT:
Title: Tax-Exempt Entity Leasing. Tax Analyst, IRS.
Mike Collins, ANM–112, Federal OMB Number: 1545–0923. [FR Doc. 2017–00331 Filed 1–10–17; 8:45 am]
Aviation Administration, 1601 Lind Regulation Project Number: TD 8033. BILLING CODE 4830–01–P
Avenue SW., Renton, WA 98057–3356, Abstract: These regulations provide
email michael.collins@faa.gov, phone guidance to persons executing lease
(425) 227–2689. agreements involving tax-exempt
This notice is published pursuant to DEPARTMENT OF THE TREASURY
entities under 168(h) of the Internal
14 CFR 11.85. Revenue Code. The regulations are Internal Revenue Service
Issued in Renton, WA, on January 5, 2017. necessary to implement congressionally
Victor Wicklund, enacted legislation and elections for Proposed Collection; Comment
Manager, Transport Standards Staff. certain previously tax-exempt Request on Information Collection
organizations and certain tax-exempt Tools Relating to Qualitative Feedback
PETITION FOR EXEMPTION on Agency Service Delivery
controlled entities.
Docket No.: FAA–2016–9340 Current Actions: There are no changes
Petitioner: The Boeing Company AGENCY: Internal Revenue Service (IRS),
to these existing regulations. Treasury.
Sections of 14 CFR Affected: Type of Review: Extension of OMB
25.981(a)(3) and 25.901(c) ACTION: Notice and request for
approval.
Description of Relief Sought: Relief comments.
Affected Public: Not-for-profit
from the requirements of fuel tank institutions and state, local or tribal
electrostatics protection for the fuel SUMMARY: The Department of the
governments. Treasury, as part of its continuing effort
quantity indication system (FQIS) for Estimated Number of Respondents:
the first 36 Boeing 737–8/–9 (737 MAX) to reduce paperwork and respondent
6,000. burden, invites the general public and
model airplanes produced (line Estimated Time per Respondent: 30
numbers 1 through 36). other Federal agencies to take this
minutes. opportunity to comment on proposed
[FR Doc. 2017–00394 Filed 1–10–17; 8:45 am] Estimate Total Annual Burden Hours: and/or continuing information
BILLING CODE 4910–13–P 3,000. collections, as required by the
The following paragraph applies to all Paperwork Reduction Act of 1995,
of the collections of information covered Public Law 104–13(44 U.S.C.
DEPARTMENT OF THE TREASURY by this notice: 3506(c)(2)(A)). Currently, the IRS is
An agency may not conduct or soliciting comments concerning the
Internal Revenue Service sponsor, and a person is not required to collection of qualitative feedback on
respond to, a collection of information agency service delivery.
Proposed Collection; Comment unless the collection of information
Request for Tax Exempt Entity Leasing DATES: Written comments should be
displays a valid OMB control number.
received on or before March 13, 2017 to
AGENCY: Internal Revenue Service (IRS), Books or records relating to a
be assured of consideration.
Treasury. collection of information must be
retained as long as their contents may ADDRESSES: Direct all written comments
ACTION: Notice and request for to Tuawana Pinkston, Internal Revenue
comments. become material in the administration
of any internal revenue law. Generally, Service, Room 6528, 1111 Constitution
SUMMARY: The Department of the tax returns and tax return information Avenue NW., Washington, DC 20224.
Treasury, as part of its continuing effort are confidential, as required by 26 FOR FURTHER INFORMATION CONTACT:
to reduce paperwork and respondent U.S.C. 6103. Requests for additional information or
burden, invites the general public and Request for Comments: Comments copies of the collection tools should be
other Federal agencies to take this submitted in response to this notice will directed to R. Joseph Durbala, Internal
opportunity to comment on proposed be summarized and/or included in the Revenue Service, Room 6129, 1111
sradovich on DSK3GMQ082PROD with NOTICES

and/or continuing information request for OMB approval. All Constitution Avenue NW., Washington,
collections, as required by the comments will become a matter of DC 20224, or at (202)317–5746, or
Paperwork Reduction Act of 1995, public record. Comments are invited on: through the internet at
Public Law 104–13(44 U.S.C. (a) Whether the collection of RJoseph.Durbala@irs.gov.
3506(c)(2)(A)). Currently, the IRS is information is necessary for the proper SUPPLEMENTARY INFORMATION: Currently,
soliciting comments concerning tax performance of the functions of the the IRS is seeking comments concerning
exempt entity leasing. agency, including whether the the following information collection

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3384 Federal Register / Vol. 82, No. 7 / Wednesday, January 11, 2017 / Notices

tools, reporting, and record-keeping displays a valid OMB control number. Service, Room 6528, 1111 Constitution
requirements: Books or records relating to a collection Avenue NW., Washington, DC 20224.
Title: Collection of Qualitative of information must be retained as long FOR FURTHER INFORMATION CONTACT:
Feedback on Agency Service Delivery as their contents may become material Requests for additional information or
OMB Number: 1545–2256. in the administration of any internal copies of the information collection
Form Number: N/A. revenue law. Generally, tax returns and should be directed to R. Joseph Durbala
Abstract: Executive Order 12862 tax return information are confidential, (202) 317–5746, or at Internal Revenue
directs Federal agencies to provide as required by 26 U.S.C. 6103. Service, Room 6129, 1111 Constitution
service to the public that matches or Request for Comments: Comments Avenue NW., Washington DC 20224, or
exceeds the best service available in the submitted in response to this notice will through the internet, at
private sector. Executive Order 13571 be summarized and/or included in the RJoseph.Durbala@irs.gov.
expands on this concept to include request for OMB approval. All Title: Capitalization of Interest.
recent developments in private sector comments will become a matter of OMB Number: 1545–1265.
advances in internet customer service public record. Comments are invited on: Regulation Project Number: TD 8584
technologies. In order to work (a) Whether the collection of Abstract: Internal Revenue Code
continuously to ensure that our online information is necessary for the proper section 263A(f) requires taxpayers to
products and services are effective and performance of the functions of the estimate the length of the production
meet our customers’ needs, The Internal agency, including whether the period and total cost of tangible
Revenue Service (hereafter ‘‘the information shall have practical utility;
personal property to determine if
Agency’’) seeks to obtain OMB approval (b) the accuracy of the agency’s estimate
Interest capitalization is required. This
of a generic Clearance for the Collection of the burden of the collection of
regulation requires taxpayers to
of Qualitative Feedback on Agency information; (c) ways to enhance the
maintain contemporaneous written
Service Delivery. By routine customer quality, utility, and clarity of the
records of production period estimates,
feedback we mean information that information to be collected; (d) ways to
to file a ruling request to segregate
focuses on the awareness, minimize the burden of the collection of
activities in applying the interest
understanding, attitudes, preferences, or information on respondents, including
capitalization rules, and to request the
experiences of customers or other through the use of automated collection
consent of the Commissioner to change
stakeholders relating to existing or techniques or other forms of information
their methods of accounting for the
future services or products, but are not technology; and (e) estimates of capital
capitalization of interest.
statistical surveys that yield quantitative or start-up costs and costs of operation,
Current Actions: There is no change to
results that can be generalized to the maintenance, and purchase of services
this existing regulation.
population of study. to provide information.
Current Actions: Extension of Type of Review: Extension of a
Approved: December 28, 2016. currently approved approval.
currently approved collection. R. Joseph Durbala,
Type of Review: Extension request. Affected Public: Individuals or
Affected Public: This collection of Tax Analyst, IRS. households, and business or other for-
information is necessary to enable the [FR Doc. 2017–00335 Filed 1–10–17; 8:45 am] profit organizations.
Agency to garner customer and BILLING CODE 4830–01–P Estimated Number of Respondents:
stakeholder feedback in an efficient, 500,050.
timely manner, in accordance with our Estimated Time per Respondent: 14
commitment to improving service DEPARTMENT OF THE TREASURY Minutes.
delivery. The information collected Estimated Total Annual Burden
Internal Revenue Service Hours: 116,767 Hours.
from our customers and stakeholders
will help ensure that users have an The following paragraph applies to all
Proposed Collection; Comment
effective, efficient, and satisfying of the collections of information covered
Request on Capitalization of Interest
experience with the Agency’s programs. by this notice:
This feedback will provide insights into AGENCY: Internal Revenue Service (IRS), An agency may not conduct or
customer or stakeholder perceptions, Treasury. sponsor, and a person is not required to
experiences and expectations, provide ACTION: Notice and request for respond to, a collection of information
an early warning of issues with service, comments. unless the collection of information
or focus attention on areas where displays a valid OMB control number.
SUMMARY: The Department of the Books or records relating to a collection
communication, training or changes in
Treasury, as part of its continuing effort of information must be retained as long
operations might improve delivery of
to reduce paperwork and respondent as their contents may become material
products or services. It will also allow
burden, invites the general public and in the administration of any internal
feedback to contribute directly to the
other Federal agencies to take this revenue law. Generally, tax returns and
improvement of program management.
opportunity to comment on proposed tax return information are confidential,
Estimated Number of Respondents:
and/or continuing information as required by 26 U.S.C. 6103.
1,000,050.
Estimated Time per Respondent: 1 hr., collections, as required by the Request for Comments: Comments
18 min. Paperwork Reduction Act of 1995, submitted in response to this notice will
Estimated Total Annual Burden Public Law 104–13 (44 U.S.C. be summarized and/or included in the
3506(c)(2)(A)). Currently, the IRS is request for OMB approval. All
sradovich on DSK3GMQ082PROD with NOTICES

Hours: 266,680.
The following paragraph applies to all soliciting comments concerning TD comments will become a matter of
of the collections of information covered 8584, capitalization of interest. public record. Comments are invited on:
by this notice: DATES: Written comments should be (a) Whether the collection of
An agency may not conduct or received on or before March 13, 2017 to information is necessary for the proper
sponsor, and a person is not required to be assured of consideration. performance of the functions of the
respond to, a collection of information ADDRESSES: Direct all written comments agency, including whether the
unless the collection of information to Tuawana Pinkston, Internal Revenue information shall have practical utility;

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Document Created: 2018-02-01 14:59:36
Document Modified: 2018-02-01 14:59:36

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice and request for comments.
Dates		Written comments should be received on or before March 13, 2017 to be assured of consideration.
Contact		Requests for additional information or copies of the collection tools should be directed to R. Joseph Durbala, Internal Revenue Service, Room 6129, 1111 Constitution Avenue NW., Washington, DC 20224, or at (202)317-5746, or through the internet at [email protected]
FR Citation		82 FR 3383

82 FR 3383 - Proposed Collection; Comment Request on Information Collection Tools Relating to Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF THE TREASURYInternal Revenue Service

Federal Register Volume 82, Issue 7 (January 11, 2017)

DEPARTMENT OF THE TREASURY
Internal Revenue Service