82 FR 37421 - Proposed Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD Federal Register Volume 82, Issue 153 (August 10, 2017)
Federal Register Volume 82, Issue 153 (August 10, 2017)
| Page Range | 37421-37423 | |
| FR Document | 2017-16836 |
[Federal Register Volume 82, Number 153 (Thursday, August 10, 2017)] [Notices] [Pages 37421-37423] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2017-16836] ======================================================================= ----------------------------------------------------------------------- ARCHITECTURAL AND TRANSPORTATION BARRIERS COMPLIANCE BOARD [Docket No. ATBCB-2017-0002] Proposed Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery AGENCY: Architectural and Transportation Barriers Compliance Board. ACTION: Notice and request for comments. ----------------------------------------------------------------------- SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), the Architectural and Transportation Barriers Compliance Board (Access Board) invites comment on the proposed extension of its existing generic clearance for the collection of qualitative feedback on agency service delivery, which expires in January 2018 (OMB Control No. 3014- 0011, Expiration: Jan. 31, 2018). This information collection was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. With this notice, the Access Board solicits comments on extension of its existing generic clearance, with proposed revisions to the type (and number) of information collection activities that reflect the agency's anticipated increasing use of customer feedback surveys over the next several years to garner qualitative feedback and improve service delivery in a timely and effective manner. Following review of comments received in response to this 60-day notice, the Access Board intends to submit a request to the Office of Management and Budget (OMB) to renew its generic clearance for collection of qualitative feedback for another three-year term. DATES: Submit comments by October 10, 2017. ADDRESSES: You may submit comments, by any of the following methods:Federal eRulemaking Portal http://www.regulations.gov. Follow the directions for sending comments. Email: board.gov">spiegel@access-board.gov. Include ATBCB-2017-0002 in the subject line of the message. Fax: 202-272-0081. Mail or Hand Delivery/Courier: Frances Spiegel, Office of General Counsel, U.S. Access Board, 1331 F Street NW., Suite 1000, Washington, DC 20004-1111. Instructions: All submissions received must include the agency name and docket number for this Notice (identified by ATBCB-2017-0002). All comments received, including any personal information provided, will be posted without change to http://www.regulations.gov. For this reason, please do not include information of a confidential nature in your comments, such as sensitive personal or proprietary information. FOR FURTHER INFORMATION CONTACT: Frances Spiegel, Attorney Advisor, Office of General Counsel, U.S. Access Board, 1331 F Street NW., Suite 1000, Washington, DC 20004-1111. Phone: (202) 272-0041 (voice). Email: board.gov">spiegel@access-board.gov. SUPPLEMENTARY INFORMATION: A. Background Under the PRA and its implementing regulations (5 CFR part 1320), Federal agencies must obtain approval from OMB for each collection of information they conduct or sponsor (e.g., contractually-required information collection by a third-party). ``Collection of information,'' within the meaning of the PRA, includes agency requests that pose identical questions to, or impose reporting or record keeping obligations on ten or more persons, regardless of whether response to such request is mandatory or voluntary. See 5 CFR 1320.3(c); see also 44 U.S.C. 3502(3). Before seeking clearance from OMB, agencies are generally required, among other things, to publish a 60-day notice in the Federal Register concerning any proposed information collection-- [[Page 37422]] including extension of a previously-approved collection--and provide an opportunity for comment. See 44 U.S.C. 3506(c)(2)(A); 5 CFR 1320.8(d)(1). The Access Board initially requested OMB approval of a generic clearance for the collection of qualitative feedback on agency service delivery in 2011. See Notice and Request for Comments, 76 FR 38355 (June 30, 2011) (30-day notice); see also 75 FR 80542 (Dec. 22, 2010) (government-wide 60-day notice published by OMB). In 2014, we requested renewal of this generic clearance for another three-year term. See Notice and Request for Comments, 79 FR 61285 (Oct. 10, 2014) (30-day notice); Notice and Request for Comments, 79 FR 43709 (July 28, 2014) (60-day notice). OMB approved the renewal of our generic clearance, and this extension is set to expire at the end of January 2018. B. Proposed Information Collection Request With this notice, the Access Board provides notice of its intent to seek renewal of its existing generic clearance for the collection of qualitative feedback on agency service delivery. We anticipate seeking OMB approval for revisions to the type (and number) of information collection activities relative to our existing generic clearance that expires in January 2018. In particular, the Access Board intends to seek an increase in the number of approved respondents (and burden hours) under the generic clearance, primarily because we expect to solicit feedback from customers across a broader spectrum of agency services relating to technical assistance, training, and other education and outreach initiatives. To date, we have found the feedback garnered through qualitative customer satisfaction surveys (and similar information collections) to be beneficial, by providing useful insights in experiences, perceptions, opinions, and expectations regarding Access Board services or focusing attention on areas in need of improvement. We thus intend to seek approval for expansion of our current efforts to solicit qualitative customer feedback by seeking input from customers across a broader array of agency programs and services. Online surveys will be used unless the customer contacts the agency by phone for technical assistance or an individual otherwise expresses a preference for another survey format (i.e., fillable form in portable document format or paper survey). In addition, paper surveys may be used to garner feedback from participants at in-person trainings or similar events. OMB Control Number: 3014-0011. Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Type of Review: Extension with revisions. Abstract: The proposed information collection activity facilitates collection of qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Federal Government's commitment to improving service delivery. By qualitative feedback we mean information collections that provide useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insight into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of services. These collections will allow for ongoing, collaborative, and actionable communications between the Access Board and its customers and stakeholders. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results from such quantitatively-inclined information collections are likely to have, such collections might still be eligible for submission under another type of other generic clearance. Respondents/Affected Public: Individuals and Households; Businesses and Organizations; State, Local or Tribal Government. Burden Estimates: In the table below (Table 1), the Access Board provides estimates for the annual reporting burden under this proposed information collection. (The Access Board does not anticipate incurring any capital or other direct costs associated with this information collection. Nor will there be any costs to respondents, other than their time.) Table 1--Estimated Annual Burden Hours ---------------------------------------------------------------------------------------------------------------- Frequency of Average Type of collection Number of response (per response time Total burden respondents year) (minutes) (hours) ---------------------------------------------------------------------------------------------------------------- Customer feedback survey: Training/Webinar...... 1,200 1 6 120 Customer feedback survey: Technical Assistance.. 2,700 1 3 135 Customer feedback survey: Compliance & 40 1 4 3 Enforcement.................................... --------------------------------------------------------------- Totals...................................... 3,940 n/a n/a 258 ---------------------------------------------------------------------------------------------------------------- Note: Total burden hours per collection rounded to the nearest full hour. Request for Comment: The Access Board seeks comment on any aspect of the proposed renewal of its existing generic clearance for the collection of qualitative feedback on agency service delivery, including (a) whether the proposed collection of information is necessary for the Access Board's performance; (b) the accuracy of the estimated burden; (c) ways for the Access Board to enhance the quality, utility, and clarity of the information collection; and (d) ways that the burden could be minimized without reducing the quality of the collected information. Comments will be summarized and included in our request for OMB's [[Page 37423]] approval of renewal of our existing generic clearance. David M. Capozzi, Executive Director. [FR Doc. 2017-16836 Filed 8-9-17; 8:45 am] BILLING CODE 8150-01-P
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exposure of domestic swine to CSF, Based on the evaluation and the several years to garner qualitative
FMD, SVD, and rinderpest from food reasons given in this document in feedback and improve service delivery
waste originating from Malta. response to comments, we are in a timely and effective manner.
recognizing Malta as free of FMD, Following review of comments received
Environmental Assessment
rinderpest, ASF, and SVD, and low risk in response to this 60-day notice, the
The commenter noted that in the for CSF. The lists of regions free of or Access Board intends to submit a
supporting documents provided for this at low risk of these diseases or where request to the Office of Management and
notice, the environmental assessment these diseases currently exist are Budget (OMB) to renew its generic
(EA) we used to support this notice was available on the APHIS Web site at: clearance for collection of qualitative
a May 2011 EA for the importation of https://www.aphis.usda.gov/aphis/ feedback for another three-year term.
swine and swine commodities from ourfocus/animalhealth/animal-and- DATES: Submit comments by October 10,
Slovakia. The commenter also noted animal-product-import-information/ct_ 2017.
that we used an amended finding of no animal_disease_status or by contacting ADDRESSES: You may submit comments,
significant impact (FONSI) from the person listed under FOR FURTHER
importation of swine and swine by any of the following methods:
INFORMATION CONTACT. • Federal eRulemaking Portal http://
commodities from Slovakia as the basis
for the amended finding related to Authority: 7 U.S.C. 450, 7701–7772, 7781– www.regulations.gov. Follow the
Malta. The commenter asked us to
7786, and 8301–8317; 21 U.S.C. 136 and directions for sending comments.
explain how it is justifiable to use an EA
136a; 31 U.S.C. 9701; 7 CFR 2.22, 2.80, and • Email: spiegel@access-board.gov.
371.4. Include ATBCB–2017–0002 in the
conducted for another country to amend
the finding to Malta. Done in Washington, DC, this 4th day of subject line of the message.
Since 2006, we have recognized the August 2017. • Fax: 202–272–0081.
CSF, FMD, SVD, and rinderpest status Michael C. Gregoire, • Mail or Hand Delivery/Courier:
for EU Member States Latvia, Lithuania, Acting Administrator, Animal and Plant Frances Spiegel, Office of General
Poland, the Czech Republic, Slovakia, Health Inspection Service. Counsel, U.S. Access Board, 1331 F
Slovenia, Estonia, and Hungary. [FR Doc. 2017–16832 Filed 8–9–17; 8:45 am] Street NW., Suite 1000, Washington, DC
Given that the EU applies and ensures BILLING CODE 3410–34–P
20004–1111.
enforcement of the same disease Instructions: All submissions received
mitigation requirements across all of its must include the agency name and
Member States, we recognized that the docket number for this Notice
ARCHITECTURAL AND
single-state EAs we were conducting (identified by ATBCB–2017–0002). All
TRANSPORTATION BARRIERS
were redundant and thus unnecessary comments received, including any
COMPLIANCE BOARD
with respect to meeting the personal information provided, will be
requirements of the National [Docket No. ATBCB–2017–0002] posted without change to http://
Environmental Policy Act (NEPA). After www.regulations.gov. For this reason,
Proposed Submission of Information please do not include information of a
consulting with Agency specialists on
Collection for OMB Review; Comment confidential nature in your comments,
NEPA compliance, we conducted an
Request; Generic Clearance for the such as sensitive personal or proprietary
environmental impact analysis
Collection of Qualitative Feedback on information.
comparison of the Slovakia EA and
Agency Service Delivery FOR FURTHER INFORMATION CONTACT:
similar proposed actions for other EU
Member States. We determined that the AGENCY: Architectural and Frances Spiegel, Attorney Advisor,
environmental analysis of the Slovakia Transportation Barriers Compliance Office of General Counsel, U.S. Access
EA is sufficiently similar to cover the Board. Board, 1331 F Street NW., Suite 1000,
proposed action for Malta. The 2011 ACTION: Notice and request for Washington, DC 20004–1111. Phone:
Slovakia EA stated that for any like or comments. (202) 272–0041 (voice). Email: spiegel@
similar future regionalization actions access-board.gov.
proposed for EU Member States, APHIS SUMMARY: In accordance with the SUPPLEMENTARY INFORMATION:
would incorporate the Slovakia EA by Paperwork Reduction Act of 1995
reference in a new FONSI issued for a (PRA), the Architectural and A. Background
proposed new action for an EU Member Transportation Barriers Compliance Under the PRA and its implementing
State. That is what we have done for Board (Access Board) invites comment regulations (5 CFR part 1320), Federal
this action regarding Malta. on the proposed extension of its existing agencies must obtain approval from
Additionally, we determined that generic clearance for the collection of OMB for each collection of information
future proposed actions of this nature qualitative feedback on agency service they conduct or sponsor (e.g.,
pose negligible environmental impacts delivery, which expires in January 2018 contractually-required information
to each EU Member State or country that (OMB Control No. 3014–0011, collection by a third-party). ‘‘Collection
has entered into an agricultural Expiration: Jan. 31, 2018). This of information,’’ within the meaning of
equivalency agreement with the EU, information collection was developed as the PRA, includes agency requests that
provided that a disease assessment finds part of a Federal Government-wide pose identical questions to, or impose
them to be free of or a low risk for effort to streamline the process for reporting or record keeping obligations
relevant diseases. As Malta is an EU seeking feedback from the public on on ten or more persons, regardless of
Member State and because we have service delivery. With this notice, the whether response to such request is
mstockstill on DSK30JT082PROD with NOTICES
determined that Malta is free of SVD, Access Board solicits comments on mandatory or voluntary. See 5 CFR
FMD, and rinderpest, and at low risk for extension of its existing generic 1320.3(c); see also 44 U.S.C. 3502(3).
CSF, we conclude that the ‘‘like or clearance, with proposed revisions to Before seeking clearance from OMB,
similar action’’ environmental analyses the type (and number) of information agencies are generally required, among
approach as presented in the 2011 collection activities that reflect the other things, to publish a 60-day notice
Slovakia EA and FONSI is appropriate agency’s anticipated increasing use of in the Federal Register concerning any
to use with respect to Malta. customer feedback surveys over the next proposed information collection—
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![Federal Register / Vol. 82, No. 153 / Thursday, August 10, 2017 / Notices 37423
approval of renewal of our existing Los Angeles Street, Suite 2010, Los FOR FURTHER INFORMATION CONTACT: Ana
generic clearance. Angeles, CA 90012. They may be faxed Victoria Fortes (DFO) at afortes@
to the Commission at (213) 894–0508, or usccr.gov or (213) 894–3437.
David M. Capozzi,
emailed Ana Victoria Fortes at afortes@
Executive Director. SUPPLEMENTARY INFORMATION: This
usccr.gov. Persons who desire
[FR Doc. 2017–16836 Filed 8–9–17; 8:45 am] additional information may contact the meeting is available to the public
BILLING CODE 8150–01–P Regional Programs Unit at (213) 894– through the following toll-free call-in
3437. number: (888) 737–3628, conference ID
Records and documents discussed number: 8729373. Any interested
COMMISSION ON CIVIL RIGHTS during the meeting will be available for member of the public may call this
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Please click on the ‘‘Meeting Details’’ and the Commission will not refund any
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Rights. and ‘‘Documents’’ links. Records
generated from this meeting may also be charge for calls they initiate over land-
ACTION: Announcement of meeting. line connections to the toll-free
inspected and reproduced at the
SUMMARY: Notice is hereby given, Regional Programs Unit, as they become telephone number. Persons with hearing
pursuant to the provisions of the rules available, both before and after the impairments may also follow the
and regulations of the U.S. Commission meeting. Persons interested in the work proceedings by first calling the Federal
on Civil Rights (Commission) and the of this Committee are directed to the Relay Service at 1–800–977–8339 and
Federal Advisory Committee Act Commission’s Web site, http:// providing the Service with the
(FACA) that a meeting of the Oregon www.usccr.gov, or may contact the conference call number and conference
Advisory Committee (Committee) to the Regional Programs Unit at the above ID number.
Commission will be held at 1:00 p.m. email or street address. Members of the public are entitled to
(Pacific Time) Tuesday, September 5, make comments during the open period
Agenda
2017. The purpose of the meeting is for at the end of the meeting. Members of
the Committee to vote on a proposal on I. Welcome the public may also submit written
human trafficking in Oregon. II. Review of Proposal on Human comments; the comments must be
DATES: The meeting will be held on
Trafficking received in the Regional Programs Unit
III. Vote on Proposal within 30 days following the meeting.
Tuesday, September 5, 2017, at 1:00
IV. Public Comment Written comments may be mailed to the
p.m. PDT. V. Next Steps
Public Call Information: Western Regional Office, U.S.
VI. Adjournment
Dial: (888) 428–9505. Commission on Civil Rights, 300 North
Conference ID: 7368061. Dated: August 4, 2017. Los Angeles Street, Suite 2010, Los
FOR FURTHER INFORMATION CONTACT: Ana David Mussatt, Angeles, CA 90012. They may be faxed
Victoria Fortes (DFO) at afortes@ Supervisory Chief, Regional Programs Unit. to the Commission at (213) 894–0508, or
usccr.gov or (213) 894–3437. [FR Doc. 2017–16838 Filed 8–9–17; 8:45 am] emailed Ana Victoria Fortes at afortes@
SUPPLEMENTARY INFORMATION: This BILLING CODE P usccr.gov. Persons who desire
meeting is available to the public additional information may contact the
through the following toll-free call-in Regional Programs Unit at (213) 894–
number: (888) 428–9505, conference ID COMMISSION ON CIVIL RIGHTS 3437.
number: 7368061. Any interested Records and documents discussed
Notice of Public Meeting of the Arizona
member of the public may call this during the meeting will be available for
Advisory Committee
number and listen to the meeting. public viewing prior to and after the
Callers can expect to incur charges for AGENCY: U.S. Commission on Civil meeting at http://facadatabase.gov/
calls they initiate over wireless lines, Rights. committee/meetings.aspx?cid=235.
and the Commission will not refund any ACTION: Announcement of meeting. Please click on the ‘‘Meeting Details’’
incurred charges. Callers will incur no and ‘‘Documents’’ links. Records
charge for calls they initiate over land- SUMMARY: Notice is hereby given, generated from this meeting may also be
line connections to the toll-free pursuant to the provisions of the rules inspected and reproduced at the
telephone number. Persons with hearing and regulations of the U.S. Commission Regional Programs Unit, as they become
impairments may also follow the on Civil Rights (Commission) and the available, both before and after the
proceedings by first calling the Federal Federal Advisory Committee Act meeting. Persons interested in the work
Relay Service at 1–800–977–8339 and (FACA) that a meeting of the Arizona of this Committee are directed to the
providing the Service with the Advisory Committee (Committee) to the Commission’s Web site, http://
conference call number and conference Commission will be held at 1:00 p.m. www.usccr.gov, or may contact the
ID number. (Pacific Time) Thursday, September 7, Regional Programs Unit at the above
Members of the public are entitled to 2017. The purpose of the meeting is for email or street address.
make comments during the open period the Committee to address outstanding
at the end of the meeting. Members of projects from the 2015–2017 Committee Agenda
mstockstill on DSK30JT082PROD with NOTICES
the public may also submit written term. I. Welcome
comments; the comments must be DATES: The meeting will be held on II. Discussion on Committee Meetings
received in the Regional Programs Unit Thursday, September 7, 2017, at 1:00 III. Discussion on Outstanding Committee
within 30 days following the meeting. p.m. PDT. Project
Written comments may be mailed to the Public Call Information: IV. Public Comment
Western Regional Office, U.S. Dial: (888) 737–3628. V. Next Steps
Commission on Civil Rights, 300 North Conference ID: 8729373. VI. Adjournment
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Document Created: 2017-08-10 01:01:42
Document Modified: 2017-08-10 01:01:42
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice and request for comments. | |
| Dates | Submit comments by October 10, 2017. | |
| Contact | Frances Spiegel, Attorney Advisor, Office of General Counsel, U.S. Access Board, 1331 F Street NW., Suite 1000, Washington, DC 20004-1111. Phone: (202) 272-0041 (voice). Email: [email protected] | |
| FR Citation | 82 FR 37421 |
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