82_FR_41835 82 FR 41666 - Proposed Collection; Comment Request; 60-Day Notice for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

82 FR 41666 - Proposed Collection; Comment Request; 60-Day Notice for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES
National Endowment for the Arts

Federal Register Volume 82, Issue 169 (September 1, 2017)

Page Range41666-41667
FR Document2017-18551

The National Endowment for the Arts (NEA), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on the ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et seq.). This collection was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. This notice announces our intent to submit this collection to OMB for approval and solicits comments on specific aspects for the proposed information collection.

Federal Register, Volume 82 Issue 169 (Friday, September 1, 2017)
[Federal Register Volume 82, Number 169 (Friday, September 1, 2017)]
[Notices]
[Pages 41666-41667]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-18551]


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NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES

National Endowment for the Arts


Proposed Collection; Comment Request; 60-Day Notice for Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery

AGENCY: National Endowment for the Arts, National Foundation on the 
Arts and the Humanities.

ACTION: Notice.

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SUMMARY: The National Endowment for the Arts (NEA), as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on the ``Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery'' for approval under the Paperwork Reduction Act (PRA) (44 
U.S.C. 3501 et seq.). This collection was developed as part of a 
Federal Government-wide effort to streamline the process for seeking 
feedback from the public on service delivery. This notice announces our 
intent to submit this collection to OMB for approval and solicits 
comments on specific aspects for the proposed information collection.

DATES: Written comments are due by October 31, 2017.

ADDRESSES: Send comments to: Sunil Iyengar, National Endowment for the 
Arts, 400 7th Street SW., Washington, DC 20506-0001, telephone (202) 
682-5424 (this is not a toll-free number), fax (202) 682-5677, or send 
via email to [email protected].

FOR FURTHER INFORMATION CONTACT: For specific questions related to 
collection activities, please contact Melissa Menzer, 202-682-5548, 
[email protected].

SUPPLEMENTARY INFORMATION: Comments submitted in response to this 
notice may be made available to the public through posting on a 
government Web site. For this reason, please do not include in your 
comments information of a confidential nature, such as sensitive 
personal information or proprietary information. If you send an email 
comment, your email address will be automatically captured and included 
as part of the comment that is placed in the public docket and made 
available on the Internet. Please note that responses to this public 
comment request containing any routine notice about the confidentiality 
of the communication will be treated as public comments that may be 
made available to the public notwithstanding the inclusion of the 
routine notice.
    The proposed information collection activity provides a means to 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery. By qualitative feedback we mean information 
that provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public.

[[Page 41667]]

If this information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered is used only internally for general 
service improvement and program management purposes and is not intended 
for release outside of the agency;
     Information gathered is not used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered yields qualitative information; the 
collections are not designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    Current Actions: Extension of approval for a collection of 
information.
    Type of Review: Extension.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Below we provide projected average estimates for the next three 
years:
    Estimated Number of Respondents Across All Three Years: 15,000.
    Average Expected Annual Number of Activities: 3.
    Average Number of Respondents per Activity: 1,667.
    Annual Responses: 5,000.
    Frequency of Response: Once per request.
    Average Minutes per Response: 15.
    Average Expected Annual Burden hours: 1,167.

    Dated: August 29, 2017.
Kathy Daum,
Director, Administrative Services, National Endowment for the Arts.
[FR Doc. 2017-18551 Filed 8-31-17; 8:45 am]
 BILLING CODE 7537-01-P



                                                41666                       Federal Register / Vol. 82, No. 169 / Friday, September 1, 2017 / Notices

                                                Foreign Assistance Act by reason of the                 SFOAA, which prohibits direct                         ADDRESSES:    Send comments to: Sunil
                                                application of any provision of the                     assistance to the government of Syria.                Iyengar, National Endowment for the
                                                Foreign Assistance Act or any other                        Zimbabwe is ineligible to receive U.S.             Arts, 400 7th Street SW., Washington,
                                                provision of law are listed below. This                 economic assistance, including                        DC 20506–0001, telephone (202) 682–
                                                list is based on legal prohibitions                     pursuant to section 7042(k)(2) of the FY              5424 (this is not a toll-free number), fax
                                                against economic assistance that apply                  2017 SFOAA, which prohibits (with                     (202) 682–5677, or send via email to
                                                as of July 21, 2017.                                    limited exceptions) assistance for the                research@arts.gov.
                                                                                                        central government of Zimbabwe unless                 FOR FURTHER INFORMATION CONTACT: For
                                                Prohibited Countries: Low Income
                                                                                                        the Secretary of State certifies and                  specific questions related to collection
                                                Category
                                                                                                        reports to Congress that the rule of law              activities, please contact Melissa
                                                   Bolivia is ineligible to receive U.S.                has been restored, including respect for              Menzer, 202–682–5548, menzerm@
                                                economic assistance pursuant to section                 ownership and title to property, and                  arts.gov.
                                                706(3) of the Foreign Relations                         freedoms of expression, association, and
                                                Authorization Act, Fiscal Year 2003                                                                           SUPPLEMENTARY INFORMATION: Comments
                                                                                                        assembly.                                             submitted in response to this notice may
                                                (Pub. L. 107–228), regarding adherence                     Countries identified above as
                                                to obligations under international                                                                            be made available to the public through
                                                                                                        candidate countries, as well as countries
                                                counternarcotics agreements and other                                                                         posting on a government Web site. For
                                                                                                        that would be considered candidate
                                                counternarcotics measures.                                                                                    this reason, please do not include in
                                                                                                        countries but for the applicability of
                                                   Burma is ineligible to receive U.S.                                                                        your comments information of a
                                                                                                        legal provisions that prohibit U.S.
                                                economic assistance, absent special                                                                           confidential nature, such as sensitive
                                                                                                        economic assistance, may be the subject
                                                authority, because of concerns relative                                                                       personal information or proprietary
                                                                                                        of future statutory restrictions or
                                                to its record on human rights.                                                                                information. If you send an email
                                                                                                        determinations, or changed country
                                                   Eritrea is ineligible to receive U.S.                                                                      comment, your email address will be
                                                                                                        circumstances, that affect their legal
                                                economic assistance, including due to                                                                         automatically captured and included as
                                                                                                        eligibility for assistance under part I of
                                                its status as a Tier 3 country under the                                                                      part of the comment that is placed in the
                                                                                                        the Foreign Assistance Act by reason of
                                                Victims of Trafficking and Violence                                                                           public docket and made available on the
                                                                                                        application of the Foreign Assistance
                                                Protection Act of 2000 (22 U.S.C. 7101                                                                        Internet. Please note that responses to
                                                                                                        Act or any other provision of law for FY
                                                et seq.).                                                                                                     this public comment request containing
                                                                                                        2018.
                                                   North Korea is ineligible to receive                                                                       any routine notice about the
                                                                                                        [FR Doc. 2017–18657 Filed 8–31–17; 8:45 am]           confidentiality of the communication
                                                U.S. economic assistance, including
                                                pursuant to section 7007 of the FY 2017                 BILLING CODE 9211–03–P                                will be treated as public comments that
                                                SFOAA, which prohibits direct                                                                                 may be made available to the public
                                                assistance to the government of North                                                                         notwithstanding the inclusion of the
                                                Korea.                                                  NATIONAL FOUNDATION ON THE                            routine notice.
                                                   South Sudan is ineligible to receive                 ARTS AND THE HUMANITIES                                  The proposed information collection
                                                U.S. economic assistance pursuant to                                                                          activity provides a means to garner
                                                section 7042(i)(2) of the FY 2017                       National Endowment for the Arts                       qualitative customer and stakeholder
                                                SFOAA, which prohibits, with limited                                                                          feedback in an efficient, timely manner,
                                                                                                        Proposed Collection; Comment
                                                exceptions, assistance to the central                                                                         in accordance with the Administration’s
                                                                                                        Request; 60-Day Notice for Generic
                                                government of South Sudan until the                                                                           commitment to improving service
                                                                                                        Clearance for the Collection of
                                                Secretary of State certifies and reports to                                                                   delivery. By qualitative feedback we
                                                                                                        Qualitative Feedback on Agency
                                                Congress that such government is taking                                                                       mean information that provides useful
                                                                                                        Service Delivery
                                                effective steps to end hostilities and                                                                        insights on perceptions and opinions,
                                                pursue good faith negotiations for a                    AGENCY:  National Endowment for the                   but are not statistical surveys that yield
                                                political settlement of the internal                    Arts, National Foundation on the Arts                 quantitative results that can be
                                                conflict; provide access for                            and the Humanities.                                   generalized to the population of study.
                                                humanitarian organizations; end the                     ACTION: Notice.                                       This feedback will provide insights into
                                                recruitment and use of child soldiers;                                                                        customer or stakeholder perceptions,
                                                protect freedoms of expression,                         SUMMARY:    The National Endowment for                experiences and expectations, provide
                                                association, and assembly; reduce                       the Arts (NEA), as part of its continuing             an early warning of issues with service,
                                                corruption related to the extraction and                effort to reduce paperwork and                        or focus attention on areas where
                                                sale of oil and gas; establish democratic               respondent burden, invites the general                communication, training or changes in
                                                institutions; establish accountable                     public to take this opportunity to                    operations might improve delivery of
                                                military and police forces under civilian               comment on the ‘‘Generic Clearance for                products or services. These collections
                                                authority; and investigate and prosecute                the Collection of Qualitative Feedback                will allow for ongoing, collaborative and
                                                individuals credibly alleged to have                    on Agency Service Delivery’’ for                      actionable communications between the
                                                committed gross violations of human                     approval under the Paperwork                          Agency and its customers and
                                                rights, including at the Terrain                        Reduction Act (PRA) (44 U.S.C. 3501 et                stakeholders. It will also allow feedback
                                                compound in Juba, South Sudan on July                   seq.). This collection was developed as               to contribute directly to the
                                                11, 2016.                                               part of a Federal Government-wide                     improvement of program management.
                                                   Sudan is ineligible to receive U.S.                  effort to streamline the process for                     The solicitation of feedback will target
                                                                                                        seeking feedback from the public on                   areas such as: Timeliness,
sradovich on DSK3GMQ082PROD with NOTICES




                                                economic assistance, including
                                                pursuant to section 7042(j) of the FY                   service delivery. This notice announces               appropriateness, accuracy of
                                                2017 SFOAA, which prohibits (with                       our intent to submit this collection to               information, courtesy, efficiency of
                                                limited exceptions) assistance to the                   OMB for approval and solicits                         service delivery, and resolution of
                                                government of Sudan.                                    comments on specific aspects for the                  issues with service delivery. Responses
                                                   Syria is ineligible to receive U.S.                  proposed information collection.                      will be assessed to plan and inform
                                                economic assistance, including                          DATES: Written comments are due by                    efforts to improve or maintain the
                                                pursuant to section 7007 of the FY 2017                 October 31, 2017.                                     quality of service offered to the public.


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                                                                            Federal Register / Vol. 82, No. 169 / Friday, September 1, 2017 / Notices                                          41667

                                                If this information is not collected, vital             mechanisms that are designed to yield                 FOR ADDITIONAL INFORMATION, CONTACT:
                                                feedback from customers and                             quantitative results.                                 Suzanne H. Plimpton, Reports Clearance
                                                stakeholders on the Agency’s services                     As a general matter, information                    Officer, National Science Foundation,
                                                will be unavailable.                                    collections will not result in any new                4201 Wilson Boulevard, Suite 1265,
                                                   The Agency will only submit a                        system of records containing privacy                  Arlington, Virginia 22230; or send email
                                                collection for approval under this                      information and will not ask questions                to splimpto@nsf.gov. Individuals who
                                                generic clearance if it meets the                       of a sensitive nature, such as sexual                 use a telecommunications device for the
                                                following conditions:                                   behavior and attitudes, religious beliefs,            deaf (TDD) may call the Federal
                                                   • The collections are voluntary;                     and other matters that are commonly                   Information Relay Service (FIRS) at 1–
                                                   • The collections are low-burden for                 considered private.                                   800–877–8339, which is accessible 24
                                                respondents (based on considerations of                   Current Actions: Extension of                       hours a day, 7 days a week, 365 days a
                                                total burden hours, total number of                     approval for a collection of information.             year (including federal holidays).
                                                respondents, or burden-hours per                          Type of Review: Extension.                          SUPPLEMENTARY INFORMATION: Comments
                                                respondent) and are low-cost for both                     Affected Public: Individuals and                    are invited on (a) whether the proposed
                                                the respondents and the Federal                         Households, Businesses and                            collection of information is necessary
                                                Government;                                             Organizations, State, Local or Tribal                 for the proper performance of the
                                                   • The collections are non-                           Government.                                           functions of the NSF, including whether
                                                controversial and do not raise issues of                  Below we provide projected average                  the information shall have practical
                                                concern to other Federal agencies;                      estimates for the next three years:                   utility; (b) the accuracy of the NSF’s
                                                   • Any collection is targeted to the                    Estimated Number of Respondents                     estimate of the burden of the proposed
                                                solicitation of opinions from                           Across All Three Years: 15,000.                       collection of information; (c) ways to
                                                respondents who have experience with                      Average Expected Annual Number of                   enhance the quality, utility, and clarity
                                                the program or may have experience                      Activities: 3.                                        of the information on respondents,
                                                with the program in the near future;                      Average Number of Respondents per                   including through the use of automated
                                                   • Personally identifiable information                Activity: 1,667.                                      collection techniques or other forms of
                                                (PII) is collected only to the extent                     Annual Responses: 5,000.                            information technology; and (d) ways to
                                                necessary and is not retained;                            Frequency of Response: Once per                     minimize the burden of the collection of
                                                   • Information gathered is used only                  request.                                              information on those who are to
                                                internally for general service                            Average Minutes per Response: 15.                   respond, including through the use of
                                                improvement and program management                        Average Expected Annual Burden                      appropriate automated, electronic,
                                                purposes and is not intended for release                hours: 1,167.                                         mechanical, or other technological
                                                outside of the agency;                                    Dated: August 29, 2017.                             collection techniques or other forms of
                                                   • Information gathered is not used for               Kathy Daum,                                           information technology.
                                                the purpose of substantially informing                  Director, Administrative Services, National             Title of Collection: Evaluation of the
                                                influential policy decisions; and                       Endowment for the Arts.                               National Science Foundation Advanced
                                                   • Information gathered yields                        [FR Doc. 2017–18551 Filed 8–31–17; 8:45 am]           Technological Education (ATE)
                                                qualitative information; the collections                BILLING CODE 7537–01–P
                                                                                                                                                              Program.
                                                are not designed or expected to yield                                                                           OMB Approval Number: 3145–NEW.
                                                statistically reliable results or used as                                                                       Expiration Date of Current Approval:
                                                though the results are generalizable to                                                                       Not applicable.
                                                                                                        NATIONAL SCIENCE FOUNDATION
                                                the population of study.                                                                                        Type of Request: Intent to establish an
                                                   Feedback collected under this generic                Notice of Intent To Seek Approval To                  information collection.
                                                clearance provides useful information,                  Establish an Information Collection                     Abstract: NSF’s ATE program focuses
                                                but it does not yield data that can be                                                                        on providing Federal funds for the
                                                generalized to the overall population.                        National Science Foundation.
                                                                                                        AGENCY:                                               education of technicians at the local,
                                                This type of generic clearance for                            Notice and request for
                                                                                                        ACTION:                                               regional, and national levels in
                                                qualitative information will not be used                comments.                                             advanced technology fields (i.e.,
                                                for quantitative information collections                                                                      advanced manufacturing, agricultural
                                                that are designed to yield reliably                     SUMMARY:   The National Science                       and environmental technology,
                                                actionable results, such as monitoring                  Foundation (NSF) is announcing plans                  biological and chemical technology,
                                                trends over time or documenting                         to request approval for the collection of             engineering, information and security,
                                                program performance. Such data uses                     research and development data through                 micro/nanotechnologies, and general
                                                require more rigorous designs that                      the Evaluation of the National Science                advanced technological education) to
                                                address: The target population to which                 Foundation Advanced Technological                     expand the pool of skilled technicians
                                                generalizations will be made, the                       Education (ATE) Program survey. In                    and improve the competitiveness of the
                                                sampling frame, the sample design                       accordance with the requirement of the                United States in international trade. The
                                                (including stratification and clustering),              Paperwork Reduction Act of 1995, we                   program supports the education of
                                                the precision requirements or power                     are providing opportunity for public                  technicians in strategic advanced
                                                calculations that justify the proposed                  comment on this action. After obtaining               technology fields by establishing
                                                sample size, the expected response rate,                and considering public comment, NSF                   partnerships between academic
                                                methods for assessing potential non-                    will prepare the submission requesting                institutions and industry and providing
sradovich on DSK3GMQ082PROD with NOTICES




                                                response bias, the protocols for data                   that OMB approve clearance of this                    resources for the development of
                                                collection, and any testing procedures                  collection for no longer than 3 years.                curriculum, professional development
                                                that were or will be undertaken prior to                DATES: Written comments on this notice                for college faculty and secondary
                                                fielding the study. Depending on the                    must be received by October 31, 2017 to               teachers, and career pathways from
                                                degree of influence the results are likely              be assured of consideration. Comments                 secondary schools to 2-year institutions
                                                to have, such collections may still be                  received after that date will be                      and from 2-year institutions to 4-year
                                                eligible for submission for other generic               considered to the extent practicable.                 institutions. The program also aims to


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Document Created: 2017-09-01 01:50:29
Document Modified: 2017-09-01 01:50:29
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesWritten comments are due by October 31, 2017.
ContactFor specific questions related to collection activities, please contact Melissa Menzer, 202-682-5548, [email protected]
FR Citation82 FR 41666 

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