82_FR_47408 82 FR 47213 - Agency Information Collection Activities: Public Comment Request; Information Collection Request Title: Bureau of Primary Health Care Uniform Data System, OMB No. 0915-0193-Revision

82 FR 47213 - Agency Information Collection Activities: Public Comment Request; Information Collection Request Title: Bureau of Primary Health Care Uniform Data System, OMB No. 0915-0193-Revision

DEPARTMENT OF HEALTH AND HUMAN SERVICES
Health Resources and Services Administration

Federal Register Volume 82, Issue 195 (October 11, 2017)

Page Range47213-47215
FR Document2017-21844

In compliance with the Paperwork Reduction Act of 1995, HRSA has submitted an Information Collection Request (ICR) to the Office of Management and Budget (OMB) for review and approval. Comments submitted during the first public review of this ICR will be provided to OMB. OMB will accept further comments from the public during the review and approval period.

Federal Register, Volume 82 Issue 195 (Wednesday, October 11, 2017)
[Federal Register Volume 82, Number 195 (Wednesday, October 11, 2017)]
[Notices]
[Pages 47213-47215]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-21844]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Health Resources and Services Administration


Agency Information Collection Activities: Public Comment Request; 
Information Collection Request Title: Bureau of Primary Health Care 
Uniform Data System, OMB No. 0915-0193--Revision

AGENCY: Health Resources and Services Administration (HRSA), Department 
of Health and Human Services.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act of 1995, HRSA 
has submitted an Information Collection Request (ICR) to the Office of 
Management and Budget (OMB) for review and approval. Comments submitted 
during the first public review

[[Page 47214]]

of this ICR will be provided to OMB. OMB will accept further comments 
from the public during the review and approval period.

DATES: Comments on this ICR should be received no later than November 
13, 2017.

ADDRESSES: Submit your comments, including the Information Collection 
Request Title, to the desk officer for HRSA, either by email to 
[email protected] or by fax to 202-395-5806.

FOR FURTHER INFORMATION CONTACT: To request a copy of the clearance 
requests submitted to OMB for review, email Lisa Wright-Solomon, the 
HRSA Information Collection Clearance Officer at [email protected] or 
call (301) 443-1984.

SUPPLEMENTARY INFORMATION: When submitting comments or requesting 
information, please include the information request collection title 
for reference, in compliance with Section 3506(c)(2)(A) of the 
Paperwork Reduction Act of 1995.
    Information Collection Request Title: Bureau of Primary Health Care 
Uniform Data System, OMB No. 0915-0193--Revision.
    Abstract: The Uniform Data System (UDS) is the Bureau of Primary 
Health Care's (BPHC) annual reporting system for the HRSA-supported 
health centers. UDS includes reporting requirements for Health Center 
Program look-alikes and grantees of the following: Community Health 
Center program, Migrant Health Center program, Health Care for the 
Homeless program, and Public Housing Primary Care program. A subset of 
recipients of the Bureau of Health Workforce's (BHW) Nurse Education, 
Practice, Quality and Retention (NEPQR) program, specifically those 
recipients that are funded under the practice priority areas listed 
under Public Health Services Act (PHSA) Sec. 831(b), are also required 
to complete UDS annual reporting.
    Need and Proposed Use of the Information: HRSA collects UDS data 
annually to ensure compliance with legislative and regulatory 
requirements, improve health center performance and operations, and 
report overall program accomplishments. The data help to identify 
trends, enabling HRSA to establish or expand targeted programs and 
identify effective services and interventions to improve the health of 
medically underserved communities and vulnerable populations. UDS data 
are compared with national health-related data, including the National 
Health Interview Survey and National Health and Nutrition Examination 
Survey to explore potential differences between health center patient 
populations and the U.S. population at large, and those individuals and 
families who rely on the health care safety net for primary care. UDS 
data also inform Health Center Program partners and communities 
regarding the patients served by health centers.
    HRSA received public comment to the Federal Register notice 
``Bureau of Primary Health Care Uniform Data System'' published on May 
5, 2017, at 82 FR 21253. We have taken the commenter's suggestions into 
consideration and have made appropriate adjustments to the data 
collection instruments.
    The UDS data collection will be revised in six ways.
     To support continued efforts to standardize data 
collection and reduce the burden per respondent of reporting for health 
centers, HRSA is updating the clinical quality measures in table 6B and 
7 to align with the Centers for Medicare & Medicaid Services (CMS) 
electronic clinical quality measures (e-CQMs) designated for the 2018 
reporting period.
     Poor glycemic control is defined as HbA1c >9% per the CMS 
quality programs and e-specifications. Although clinical 
recommendations (e.g., American Diabetes Association) suggest that 
people with diabetes should aim to have an HbA1c <=7% (or HbA1c<8%), 
the CMS e-specification only accounts for ``poor diabetes control.'' 
Therefore, HRSA is removing this column to be consistent with the 
Healthy People 2020 national benchmark, CMS eCQMs, and to reduce 
reporting burden.
     Patient Centered Medical Home (PCMH) recognition assesses 
a health center's approach to patient-centered care. HRSA routinely 
receives PCMH recognition data from national quality recognition 
bodies. Therefore, HRSA is removing this question to reduce reporting 
burden.
     Telehealth is increasingly used as a method of health care 
delivery for the health center patient population, especially hard-to-
reach patients living in geographically isolated communities. 
Collecting information on telehealth capacity and use of telehealth is 
essential for delivering technical assistance to health centers and 
assuring access to comprehensive, culturally competent, quality primary 
health care services. Based on the uniqueness of telehealth data and 
its introduction into the UDS system, HRSA is proposing questions that 
more precisely describe health center efforts in this area.
     Medication-Assisted Treatment (MAT) has been proven to be 
an effective treatment option for substance abuse disorder. With the 
enactment of the Comprehensive Addiction and Recovery Act of 2016, 
Public Law 114-198, opioid treatment prescribing privileges have been 
extended beyond physicians to include certain qualifying nurse 
practitioners (NPs) and physicians' assistants (PAs). As a result, HRSA 
is updating the MAT for Opioid Use Disorder question in Appendix E of 
the UDS to include NPs and PAs who have received an appropriate waiver 
to dispense narcotic drugs.
     In 2016, 98.7% of HRSA supported grantees reported 
adoption and use of Electronic Health Records (EHRs). The question in 
Appendix D regarding Meaningful Use attestation stages captures precise 
data regarding health center participation in the program. HRSA is 
updating this question to align with the CMS EHR Incentive Program 
Updates pertaining to attestation titles.
    Likely Respondents: The respondents will be HRSA BPHC Health Center 
Program grantees, look-alikes, and BHW NEPQR Program recipients funded 
under the practice priority areas listed under PHSA Sec. 831(b).
    Burden Statement: Burden in this context means the time expended by 
persons to generate, maintain, retain, disclose, or provide the 
information requested. This includes the time needed to review 
instructions; to develop, acquire, install, and utilize technology and 
systems for the purpose of collecting, validating and verifying 
information, processing and maintaining information, and disclosing and 
providing information; to train personnel and to be able to respond to 
a collection of information; to search data sources; to complete and 
review the collection of information; and to transmit or otherwise 
disclose the information. The total annual burden hours estimated for 
this ICR are summarized in the table below.

[[Page 47215]]



                                    Total Estimated Annualized Burden--Hours
----------------------------------------------------------------------------------------------------------------
                                                                                      Average
                                     Number of       Number of         Total        burden per     Total burden
            Form name               respondents    responses per     responses     response  (in       hours
                                                    respondent                        hours)
----------------------------------------------------------------------------------------------------------------
Universal Report................           1,471               1           1,471             168         247,128
Grant Report....................             504               1             504              21          10,584
                                 -------------------------------------------------------------------------------
    Total.......................           1,975  ..............           1,975  ..............         257,712
----------------------------------------------------------------------------------------------------------------


Amy McNulty,
Acting Director, Division of the Executive Secretariat.
[FR Doc. 2017-21844 Filed 10-10-17; 8:45 am]
 BILLING CODE 4165-15-P



                                                                                        Federal Register / Vol. 82, No. 195 / Wednesday, October 11, 2017 / Notices                                                                47213

                                                    support but will not be highly                                             program offices conduct their own                             purpose of publication, but findings are
                                                    systematic nor intended to be                                              research and evaluation projects.                             meant to inform ACF activities and may
                                                    statistically representative.                                                 Under this generic clearance, ACF                          be incorporated into documents or
                                                       ACF programs promote the economic                                       would engage in a variety of formative                        presentations that are made public. The
                                                                                                                               data collections with researchers,                            following are some examples of ways in
                                                    and social well-being of families,
                                                                                                                               practitioners, TA providers, service                          which we may disseminate information
                                                    children, individuals and communities.
                                                                                                                               providers and program participants                            resulting from these data collections:
                                                    OPRE studies ACF programs, and the
                                                                                                                               throughout the field to fulfill the                           Research design documents or reports;
                                                    populations they serve, through rigorous
                                                                                                                               following goals: (1) Inform the                               research or technical assistance plans;
                                                    research and evaluation projects. These                                    development of ACF research, (2)
                                                    include evaluations of existing                                                                                                          background materials for technical
                                                                                                                               maintain a research agenda that is                            workgroups; concept maps, process
                                                    programs, evaluations of innovative                                        rigorous and relevant, (3) ensure that
                                                    approaches to helping low income                                                                                                         maps, or conceptual frameworks;
                                                                                                                               research products are as current and                          contextualization of research findings
                                                    children and families, research                                            responsive to audience needs as
                                                    syntheses and descriptive and                                                                                                            from a follow-up data collection that has
                                                                                                                               possible and (4) inform the provision of                      full PRA approval; informational reports
                                                    exploratory studies. OPRE’s research                                       technical assistance. ACF envisions
                                                    serves to provide further understanding                                                                                                  to stakeholders such as funders,
                                                                                                                               using a variety of techniques including                       grantees, local implementing agencies,
                                                    of current programs and service                                            semi-structured discussions, focus
                                                    populations, explore options for                                                                                                         and/or TA providers. In presenting
                                                                                                                               groups, and telephone or in-person                            findings, we will describe the study
                                                    program improvement, and assess                                            interviews, in order to reach these goals.
                                                    alternative policy and program designs.                                                                                                  methods and limitations with regard to
                                                                                                                                  Following standard OMB
                                                    OPRE anticipates undertaking a variety                                                                                                   generalizability and as a basis for policy
                                                                                                                               requirements, OPRE will submit a
                                                    of new research projects related to                                        change request for each individual data                       recommendations.
                                                    welfare, employment and self-                                              collection activity under this generic                           Respondents: Key stakeholder groups
                                                    sufficiency, Head Start, child care,                                       clearance. Each request will include the                      involved in ACF projects and programs,
                                                    healthy marriage and responsible                                           individual instrument(s), a justification                     state or local government officials,
                                                    fatherhood, family and youth services,                                     specific to the individual information                        service providers, participants in ACF
                                                    home visiting, and child welfare. Many                                     collection, and any supplementary                             programs or similar comparison groups;
                                                    ACF program offices find a need to learn                                   documents. OMB should review                                  experts in fields pertaining to ACF
                                                    more about funded program services to                                      requests within 10 days of submission.                        research and programs, or others
                                                    inform internal decision making and to                                        Under this generic IC information will                     involved in conducting ACF research or
                                                    provide adequate support. Some                                             not be collected with the primary                             evaluation projects.

                                                                                                                                        ANNUAL BURDEN ESTIMATES
                                                                                                                                                                            Estimated         Estimated          Average        Estimated
                                                                                                                                                                               total          number of
                                                                                                  Instrument type                                                                                              burden hours    total burden
                                                                                                                                                                            number of      responses per       per response        hours
                                                                                                                                                                           respondents       respondent

                                                    Semi-Structured Discussions, Focus Groups ..................................................                                   1,750                1                  2          3,500
                                                    Interviews .........................................................................................................             750                1                  1            750
                                                    Questionnaires/Surveys ...................................................................................                       500                1                 .5            250



                                                      Total Estimated Burden Hours: 4,500.                                     whether the information shall have                            DEPARTMENT OF HEALTH AND
                                                      In compliance with the requirements                                      practical utility; (b) the accuracy of the                    HUMAN SERVICES
                                                    of Section 3506(c)(2)(A) of the                                            agency’s estimate of the burden of the
                                                    Paperwork Reduction Act of 1995, the                                       proposed collection of information; (c)                       Health Resources and Services
                                                    Administration for Children and                                            the quality, utility, and clarity of the                      Administration
                                                    Families is soliciting public comment                                      information to be collected; and (d)
                                                    on the specific aspects of the                                                                                                           Agency Information Collection
                                                                                                                               ways to minimize the burden of the
                                                    information collection described above.                                                                                                  Activities: Public Comment Request;
                                                                                                                               collection of information on                                  Information Collection Request Title:
                                                    Copies of the proposed collection of
                                                                                                                               respondents, including through the use                        Bureau of Primary Health Care Uniform
                                                    information can be obtained and
                                                                                                                               of automated collection techniques or                         Data System, OMB No. 0915–0193—
                                                    comments may be forwarded by writing
                                                    to the Administration for Children and                                     other forms of information technology.                        Revision
                                                    Families, Office of Planning, Research,                                    Consideration will be given to
                                                    and Evaluation, 330 C Street SW.,                                          comments and suggestions submitted                            AGENCY: Health Resources and Services
                                                    Washington, DC 20201, Attn: OPRE                                           within 60 days of this publication.                           Administration (HRSA), Department of
                                                    Reports Clearance Officer. Email                                                                                                         Health and Human Services.
                                                                                                                               Mary Jones,
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                                                    address: OPREinfocollection@                                                                                                             ACTION:   Notice.
                                                                                                                               ACF/OPRE Certifying Officer.
                                                    acf.hhs.gov. All requests should be
                                                                                                                               [FR Doc. 2017–21885 Filed 10–10–17; 8:45 am]                  SUMMARY:  In compliance with the
                                                    identified by the title of the information
                                                    collection.                                                                BILLING CODE 4184–79–P                                        Paperwork Reduction Act of 1995,
                                                      The Department specifically requests                                                                                                   HRSA has submitted an Information
                                                    comments on (a) whether the proposed                                                                                                     Collection Request (ICR) to the Office of
                                                    collection of information is necessary                                                                                                   Management and Budget (OMB) for
                                                    for the proper performance of the                                                                                                        review and approval. Comments
                                                    functions of the agency, including                                                                                                       submitted during the first public review


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                                                    47214                     Federal Register / Vol. 82, No. 195 / Wednesday, October 11, 2017 / Notices

                                                    of this ICR will be provided to OMB.                    medically underserved communities                     capacity and use of telehealth is
                                                    OMB will accept further comments from                   and vulnerable populations. UDS data                  essential for delivering technical
                                                    the public during the review and                        are compared with national health-                    assistance to health centers and assuring
                                                    approval period.                                        related data, including the National                  access to comprehensive, culturally
                                                    DATES: Comments on this ICR should be                   Health Interview Survey and National                  competent, quality primary health care
                                                    received no later than November 13,                     Health and Nutrition Examination                      services. Based on the uniqueness of
                                                    2017.                                                   Survey to explore potential differences               telehealth data and its introduction into
                                                                                                            between health center patient                         the UDS system, HRSA is proposing
                                                    ADDRESSES:   Submit your comments,
                                                                                                            populations and the U.S. population at                questions that more precisely describe
                                                    including the Information Collection
                                                                                                            large, and those individuals and                      health center efforts in this area.
                                                    Request Title, to the desk officer for
                                                    HRSA, either by email to OIRA_
                                                                                                            families who rely on the health care                     • Medication-Assisted Treatment
                                                                                                            safety net for primary care. UDS data                 (MAT) has been proven to be an
                                                    submission@omb.eop.gov or by fax to
                                                                                                            also inform Health Center Program                     effective treatment option for substance
                                                    202–395–5806.
                                                                                                            partners and communities regarding the                abuse disorder. With the enactment of
                                                    FOR FURTHER INFORMATION CONTACT: To                     patients served by health centers.                    the Comprehensive Addiction and
                                                    request a copy of the clearance requests                   HRSA received public comment to the                Recovery Act of 2016, Public Law 114–
                                                    submitted to OMB for review, email Lisa                 Federal Register notice ‘‘Bureau of                   198, opioid treatment prescribing
                                                    Wright-Solomon, the HRSA Information                    Primary Health Care Uniform Data                      privileges have been extended beyond
                                                    Collection Clearance Officer at                         System’’ published on May 5, 2017, at                 physicians to include certain qualifying
                                                    paperwork@hrsa.gov or call (301) 443–                   82 FR 21253. We have taken the                        nurse practitioners (NPs) and
                                                    1984.                                                   commenter’s suggestions into                          physicians’ assistants (PAs). As a result,
                                                    SUPPLEMENTARY INFORMATION: When                         consideration and have made                           HRSA is updating the MAT for Opioid
                                                    submitting comments or requesting                       appropriate adjustments to the data                   Use Disorder question in Appendix E of
                                                    information, please include the                         collection instruments.                               the UDS to include NPs and PAs who
                                                    information request collection title for                   The UDS data collection will be                    have received an appropriate waiver to
                                                    reference, in compliance with Section                   revised in six ways.                                  dispense narcotic drugs.
                                                    3506(c)(2)(A) of the Paperwork                             • To support continued efforts to
                                                                                                                                                                     • In 2016, 98.7% of HRSA supported
                                                    Reduction Act of 1995.                                  standardize data collection and reduce
                                                       Information Collection Request Title:                                                                      grantees reported adoption and use of
                                                                                                            the burden per respondent of reporting
                                                    Bureau of Primary Health Care Uniform                                                                         Electronic Health Records (EHRs). The
                                                                                                            for health centers, HRSA is updating the
                                                    Data System, OMB No. 0915–0193—                                                                               question in Appendix D regarding
                                                                                                            clinical quality measures in table 6B
                                                    Revision.                                                                                                     Meaningful Use attestation stages
                                                                                                            and 7 to align with the Centers for
                                                       Abstract: The Uniform Data System                                                                          captures precise data regarding health
                                                                                                            Medicare & Medicaid Services (CMS)
                                                    (UDS) is the Bureau of Primary Health                                                                         center participation in the program.
                                                                                                            electronic clinical quality measures (e-
                                                    Care’s (BPHC) annual reporting system                                                                         HRSA is updating this question to align
                                                                                                            CQMs) designated for the 2018 reporting
                                                    for the HRSA-supported health centers.                                                                        with the CMS EHR Incentive Program
                                                                                                            period.
                                                    UDS includes reporting requirements                        • Poor glycemic control is defined as              Updates pertaining to attestation titles.
                                                    for Health Center Program look-alikes                   HbA1c >9% per the CMS quality                            Likely Respondents: The respondents
                                                    and grantees of the following:                          programs and e-specifications. Although               will be HRSA BPHC Health Center
                                                    Community Health Center program,                        clinical recommendations (e.g.,                       Program grantees, look-alikes, and BHW
                                                    Migrant Health Center program, Health                   American Diabetes Association) suggest                NEPQR Program recipients funded
                                                    Care for the Homeless program, and                      that people with diabetes should aim to               under the practice priority areas listed
                                                    Public Housing Primary Care program.                    have an HbA1c ≤7% (or HbA1c<8%),                      under PHSA Sec. 831(b).
                                                    A subset of recipients of the Bureau of                 the CMS e-specification only accounts                    Burden Statement: Burden in this
                                                    Health Workforce’s (BHW) Nurse                          for ‘‘poor diabetes control.’’ Therefore,             context means the time expended by
                                                    Education, Practice, Quality and                        HRSA is removing this column to be                    persons to generate, maintain, retain,
                                                    Retention (NEPQR) program,                              consistent with the Healthy People 2020               disclose, or provide the information
                                                    specifically those recipients that are                  national benchmark, CMS eCQMs, and                    requested. This includes the time
                                                    funded under the practice priority areas                to reduce reporting burden.                           needed to review instructions; to
                                                    listed under Public Health Services Act                    • Patient Centered Medical Home                    develop, acquire, install, and utilize
                                                    (PHSA) Sec. 831(b), are also required to                (PCMH) recognition assesses a health                  technology and systems for the purpose
                                                    complete UDS annual reporting.                          center’s approach to patient-centered                 of collecting, validating and verifying
                                                       Need and Proposed Use of the                         care. HRSA routinely receives PCMH                    information, processing and
                                                    Information: HRSA collects UDS data                     recognition data from national quality                maintaining information, and disclosing
                                                    annually to ensure compliance with                      recognition bodies. Therefore, HRSA is                and providing information; to train
                                                    legislative and regulatory requirements,                removing this question to reduce                      personnel and to be able to respond to
                                                    improve health center performance and                   reporting burden.                                     a collection of information; to search
                                                    operations, and report overall program                     • Telehealth is increasingly used as a             data sources; to complete and review
                                                    accomplishments. The data help to                       method of health care delivery for the                the collection of information; and to
                                                    identify trends, enabling HRSA to                       health center patient population,                     transmit or otherwise disclose the
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                                                    establish or expand targeted programs                   especially hard-to-reach patients living              information. The total annual burden
                                                    and identify effective services and                     in geographically isolated communities.               hours estimated for this ICR are
                                                    interventions to improve the health of                  Collecting information on telehealth                  summarized in the table below.




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                                                                                       Federal Register / Vol. 82, No. 195 / Wednesday, October 11, 2017 / Notices                                                                           47215

                                                                                                                     TOTAL ESTIMATED ANNUALIZED BURDEN—HOURS
                                                                                                                                                                                                                  Average
                                                                                                                                                                     Number of
                                                                                                                                                   Number of                                     Total          burden per              Total burden
                                                                                       Form name                                                                   responses per
                                                                                                                                                  respondents                                 responses          response                  hours
                                                                                                                                                                     respondent                                  (in hours)

                                                    Universal Report ..................................................................                  1,471                           1          1,471                      168           247,128
                                                    Grant Report ........................................................................                  504                           1            504                       21            10,584

                                                          Total ..............................................................................           1,975     ........................         1,975    ........................        257,712



                                                    Amy McNulty,                                                                 • Email:                                                     to contribute directly to the
                                                    Acting Director, Division of the Executive                                 Information.CollectionClearance@                               improvement of program management.
                                                    Secretariat.                                                               hhs.gov.                                                          The solicitation of feedback will target
                                                    [FR Doc. 2017–21844 Filed 10–10–17; 8:45 am]                                 • Phone: (202) 795–7714.                                     areas such as: Timeliness,
                                                    BILLING CODE 4165–15–P                                                       Comments submitted in response to                            appropriateness, accuracy of
                                                                                                                               this notice may be made available to the                       information, courtesy, efficiency of
                                                                                                                               public through relevant Web sites. For                         service delivery, and resolution of
                                                    DEPARTMENT OF HEALTH AND                                                   this reason, please do not include in                          issues with service delivery. Responses
                                                    HUMAN SERVICES                                                             your comments information of a                                 will be assessed to plan and inform
                                                                                                                               confidential nature, such as sensitive                         efforts to improve or maintain the
                                                    Office of the Secretary                                                    personal information or proprietary                            quality of service offered to the public.
                                                                                                                               information. If you send an email                              If this information is not collected, vital
                                                    [Document Identifier HHS–OS–0955–0003]                                     comment, your email address will be                            feedback from customers and
                                                                                                                               automatically captured and included as                         stakeholders on the Agency’s services
                                                    60-Day Notice Template for Request                                         part of the comment that is placed in the                      will be unavailable.
                                                    for Generic Clearance for the                                              public docket and made available on the                           The Agency will only submit a
                                                    Collection of Routine Customer                                             Internet. Please note that responses to                        collection for approval under this
                                                    Feedback on HHS Communications                                             this public comment request containing                         generic clearance if it meets the
                                                                                                                               any routine notice about the                                   following conditions:
                                                    AGENCY:  U.S. Department of Health and                                                                                                       • The collections are voluntary;
                                                                                                                               confidentiality of the communication
                                                    Human Services (HHS).                                                                                                                        • The collections are low-burden for
                                                                                                                               will be treated as public comments that
                                                    ACTION: Notice and request for                                             may be made available to the public                            respondents (based on considerations of
                                                    comments. Office of the National                                           notwithstanding the inclusion of the                           total burden hours, total number of
                                                    Coordinator for Health Information                                         routine notice.                                                respondents, or burden-hours per
                                                    Technology is requesting OMB approval                                      FOR FURTHER INFORMATION CONTACT:
                                                                                                                                                                                              respondent) and are low-cost for both
                                                    for an extension on the Generic                                            Sherrette Funn, Sherrette.funn@                                the respondents and the Federal
                                                    Clearance for the Collection of Routine                                    HHS.GOV or (202) 795–7714.                                     Government;
                                                    Customer Feedback by OMB.                                                                                                                    • The collections are non-
                                                                                                                               SUPPLEMENTARY INFORMATION:
                                                                                                                                                                                              controversial and do not raise issues of
                                                    SUMMARY:    Department of Health and                                         Title: Generic Clearance for the                             concern to other Federal agencies;
                                                    Human Services, The Office of the                                          Collection of Qualitative Feedback on                             • Any collection is targeted to the
                                                    Secretary (OS), as part of its continuing                                  Agency Service Delivery.                                       solicitation of opinions from
                                                    effort to reduce paperwork and                                               Abstract: The proposed information                           respondents who have experience with
                                                    respondent burden, invites the general                                     collection activity provides a means to                        the program or may have experience
                                                    public to take this opportunity to                                         garner qualitative customer and                                with the program in the near future;
                                                    comment on the ‘‘Generic Clearance for                                     stakeholder feedback in an efficient,                             • Personally identifiable information
                                                    the Collection of Qualitative Feedback                                     timely manner, in accordance with the                          (PII) is collected only to the extent
                                                    on Agency Service Delivery’’ for                                           Administration’s commitment to                                 necessary and is not retained;
                                                    approval under the Paperwork                                               improving service delivery. By                                    • Information gathered will be used
                                                    Reduction Act (PRA). This collection                                       qualitative feedback we mean                                   only internally for general service
                                                    was developed as part of a Federal                                         information that provides useful                               improvement and program management
                                                    Government-wide effort to streamline                                       insights on perceptions and opinions,                          purposes and is not intended for release
                                                    the process for seeking feedback from                                      but are not statistical surveys that yield                     outside of the agency;
                                                    the public on service delivery. This                                       quantitative results that can be                                  • Information gathered will not be
                                                    notice announces our intent to submit                                      generalized to the population of study.                        used for the purpose of substantially
                                                    this collection to OMB for approval and                                    This feedback will provide insights into                       informing influential policy decisions;
                                                    solicits comments on specific aspects                                      customer or stakeholder perceptions,                           and
                                                    for the proposed information collection.                                   experiences and expectations, provide                             • Information gathered will yield
asabaliauskas on DSKBBXCHB2PROD with NOTICES




                                                                                                                               an early warning of issues with service,                       qualitative information; the collections
                                                    DATES: Consideration will be given to all
                                                                                                                               or focus attention on areas where                              will not be designed or expected to
                                                    comments received by December 11,
                                                                                                                               communication, training or changes in                          yield statistically reliable results or used
                                                    2017.
                                                                                                                               operations might improve delivery of                           as though the results are generalizable to
                                                    ADDRESSES:  Submit comments by one of                                      products or services. These collections                        the population of study.
                                                    the following methods:                                                     will allow for ongoing, collaborative and                         Feedback collected under this generic
                                                      • Web site: www.regulations.gov.                                         actionable communications between the                          clearance provides useful information,
                                                    Direct comments to Docket ID OMB–                                          Agency and its customers and                                   but it does not yield data that can be
                                                    2010–0021.                                                                 stakeholders. It will also allow feedback                      generalized to the overall population.


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Document Created: 2018-10-25 09:58:25
Document Modified: 2018-10-25 09:58:25
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesComments on this ICR should be received no later than November 13, 2017.
ContactTo request a copy of the clearance requests submitted to OMB for review, email Lisa Wright-Solomon, the HRSA Information Collection Clearance Officer at [email protected] or call (301) 443-1984.
FR Citation82 FR 47213 

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