82_FR_51685 82 FR 51472 - Renewal of Currently Approved Information Collection: Comment Request for Customer Satisfaction and Opinion Surveys, and Focus Group Interviews

82 FR 51472 - Renewal of Currently Approved Information Collection: Comment Request for Customer Satisfaction and Opinion Surveys, and Focus Group Interviews

DEPARTMENT OF THE TREASURY
United States Mint

Federal Register Volume 82, Issue 213 (November 6, 2017)

Page Range51472-51475
FR Document2017-24087

The United States Mint, a bureau of the Department of the Treasury, invites the general public and other Federal agencies to take this opportunity to comment on currently approved information collection 1525-0012, as required by the Paperwork Reduction Act of 1995, The United States Mint is soliciting comments on the United States Mint customer satisfaction and opinion surveys, and focus group interviews.

Federal Register, Volume 82 Issue 213 (Monday, November 6, 2017) 
[Federal Register Volume 82, Number 213 (Monday, November 6, 2017)]
[Notices]
[Pages 51472-51475]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-24087]


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DEPARTMENT OF THE TREASURY

United States Mint


Renewal of Currently Approved Information Collection: Comment 
Request for Customer Satisfaction and Opinion Surveys, and Focus Group 
Interviews

AGENCY: United States Mint, Treasury.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The United States Mint, a bureau of the Department of the 
Treasury, invites the general public and other Federal agencies to take 
this opportunity to comment on currently approved information 
collection 1525-0012, as required by the Paperwork Reduction Act of 
1995, The United States Mint is soliciting comments on the United 
States Mint customer satisfaction and opinion surveys, and focus group 
interviews.

DATES: Written comments should be received on or before November 30, 
2017, to be assured of consideration.

ADDRESSES: Direct all written comments to Mary Ann Scharbrough, Records 
Officer, Office of the Director; United States Mint; 801 9th Street 
NW., Washington, DC 20220; (202) 384-5805 (this is not a toll-free 
number); [email protected].

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection package should be directed to Mary 
Ann Scharbrough, Records Officer, Office of the Director; United States 
Mint; 801 9th Street NW.; Washington, DC 20220; (202) 384-5805 (this is 
not a toll-free number); [email protected].

SUPPLEMENTARY INFORMATION: 
    Title: United States Mint Customer Satisfaction and Opinion 
Surveys, and Focus Group Interviews.
    OMB Number: 1525 0012.
    Abstract: The proposed customer satisfaction and opinion surveys 
and focus group interviews will allow the United States Mint to assess 
the acceptance of, potential demand for, and barriers to acceptance/
increased demand for current and future products, and the needs and 
desires of customers for more efficient, economical services.
    Current Actions: The United States Mint conducts customer 
satisfaction and opinion surveys, and focus group interviews to measure 
customer opinion and assess acceptance of, the potential demand for, 
and barriers to acceptance/increased demand for United States Mint 
products, and to determine the level of satisfaction of United States 
Mint customers and the general public.
    Type of Review: Renewal of a currently approved information 
collection.
    Affected Public: The affected public includes serious and casual 
numismatic collectors, dealers, and persons in the numismatic business, 
and the general public.
    Estimated Number of Respondents: The estimated number of annual 
respondents is 50,136.
    Estimated Total Annual Burden Hours: The estimated number of annual 
burden hours is 15,564.
    Requests for Comments: Comments submitted in response to this 
notice will be summarized and/or included in the request for Office of 
Management and Budget approval. All comments will become a matter of 
public record. Comments are invited on: (a) Whether the collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden of the 
collection of information; (c) ways to enhance the quality, utility, 
and clarity of the information to be collected; (d) ways to minimize 
the burden of the collection of information on respondents, including 
through the use of automated collection techniques or other forms of 
information technology; and (e) estimates of capital or start-up costs 
and costs of operation, maintenance, and purchase of services to 
provide information.

    Authority:  Pursuant to 31 U.S.C. 5111, 5112, 5135, 5136, and 31 
CFR 92.

Jean Gentry,
Chief Counsel, United States Mint.

SUPPORTING STATEMENT A

UNITED STATES MINT GENERIC CLEARANCE

(December 1, 2017-December 1, 2020) 1525-0012

A. JUSTIFICATION

A1. CIRCUMSTANCES NECESSITATING THE COLLECTION OF INFORMATION
This is a request for a three-year generic clearance to conduct 
customer satisfaction and opinion surveys, and focus group interviews. 
This clearance will allow the United States Mint to comply with 
Executive Order 12862 and assist the United States Mint in fulfilling 
its mission.
    The mission of the United States Mint is to serve the American 
people by manufacturing and distributing the highest quality 
circulating coinage and national medals for the Nation to conduct its 
trade and commerce, and providing security over assets entrusted to the 
United States Mint.
    The United States Mint is responsible for producing proof, 
uncirculated, circulated and commemorative coins, and medals, and 
platinum, gold and silver bullion coins in response to programs 
legislated by Congress in support of domestic trade and commerce, 
civic, philanthropic, and national organizations.
    To effectively accomplish the goals of these programs, it is 
crucial for the United States Mint to know and maintain awareness of 
customer preferences and needs by continually monitoring customer 
satisfaction.
    However, because the time period between program authorization, 
production, and product shipment is often short, the United States Mint 
has not always had adequate time to obtain needed information about 
customer preferences and market conditions.
    Therefore, the use of generic clearance to conduct customer 
satisfaction and opinion surveys, and focus group interviews will allow 
the United States Mint to quickly obtain useful data to create more 
profitable programs and to provide better service and products to the 
American public.
    The Supporting Statement contains authorization under which these 
data collections efforts are implemented. Supporting Statement B 
contains a list of anticipated projects that may be submitted for 
approval through the generic clearance process between

[[Page 51473]]

November 1, 2017 and November 1, 2020.
    This clearance covers data collection efforts by the United States 
Mint Directorates. An internal review of all proposed data collections 
will be performed to ensure the following:

 Consistency with United States Mint mission and strategic 
objectives.
 Appropriate priority within United States Mint's Strategic 
Plan and/or United States Mint annual business plan.
 Technical adequacy in issues such as frame, sample selection, 
response rates, quality control in data gathering, recording, and 
analysis.
 Minimizes burden on respondents.
 Confidentiality of individual responses.
 Consistency with this generic clearance.
 Consistency with applicable laws and regulations.
A2. USE OF DATA
A variety of data collection methods will be employed, including web-
based surveys, telephone CATI systems (computer-assisted telephone 
interviews), focus group interviews, and other appropriate means. The 
information will be used to:
 Determine customer opinions about the quality of products, 
pricing, delivery, and other services provided by the United States 
Mint.
 Determine customer needs and wants in regard to future 
products and services.
 Define the next steps/actions plans to improving customer 
satisfaction and United State Mint sales operations.
A3. USE OF INFORMATION TECHNOLOGY TO REDUCE BURDEN
 In past instances, the United States Mint has used CATI 
systems and web-based surveys (both provided by contractors) for data 
collection efforts. The CTI systems and web-based surveys increase 
efficiency and validity of surveys and decrease the time required for 
each interview and, consequently, the overall burden on respondents. 
These methodologies allow the computer to perform a number of critical 
quality assurance routines that are monitored by survey supervisors. 
These include tracking average interview length and refusal and 
termination rate.
A4. EFFORTS TO IDENTIFY DUPLICATION
Survey questions will address United States Mint related products and 
do not duplicate the efforts of other agencies/organizations. Our 
internal review and approval process ensures that duplication of data 
gathering within the United States Mint is eliminated.
    Additionally, no other organization can conduct a survey of the 
United States Mint customers because our customer list is unique and 
secured by the United States Mint.
A5. METHODS TO MINIMIZE BURDEN ON SMALL BUSINESSES OR OTHER SMALL 
ENTITIES
The data collections for the most part will be targeted to individuals. 
Although some customers are coin and hobby dealers that may operate a 
small business, all information requests will be voluntary. In 
addition, respondents will rarely be required to consult or access 
their records for detailed factual information.
A6. CONSEQUENCES OF LESS FREQUENT COLLECTION ON FEDERAL PROGRAMS OR 
POLICY ACTIVITIES
The United States Mint would not be in compliance with Executive Order 
12862 if some of the collection efforts were not undertaken. Also, with 
the United States Mint operating as a self-funding agency, the 
information and the changes resulting from data collections are crucial 
to United States Mint numismatic sales efforts.
A7. SPECIAL CIRCUMSTANCE REQUIRING DATA COLLECTION TO BE INCONSISTENT 
WITH GUIDELINES IN 5 CFR 1320.6
No special circumstances require the collection to be conducted in a 
manner inconsistent with the guidelines in 5 CFR 1320.6.
A8. CONSULTATION WITH INDIVIDUALS OUTSIDE OF THE AGENCY ON AVAILABILITY 
OF DATA, FREQUENCY OF COLLECTION, CLARITY OF INSTRUCTION AND FORMS, AND 
DATA ELEMENTS
The United States Mint collaborates with professional marketing firms 
and contractors with expertise in marketing research, statistical 
analysis, and customer driven marketing. Their assistance is utilized 
in development, administration, and analysis research.
A9. EXPLANATION OF DECISION TO PROVIDE PAYMENT OR GIFT TO RESPONDENTS
The United States Mint has compensated respondents only when it was 
necessary as an incentive for their extensive time or expertise. 
Specific justification has accompanied such requests. In the future, 
the United States Mint will use compensation for respondents only when 
it is deemed necessary.
A10. ASSURANCE OF CONFIDENTIALITY OF RESPONSES
Survey respondents contacted by mail, fax, Internet, or some other form 
of written communication will be advised on the survey form, cover 
letter, or other accompanying document that participation is voluntary 
and that the data provided will be secured. As part of the introduction 
to a data gathering effort during telephone or personal interviews, the 
interviewer will inform the respondents that the survey is voluntary 
and that each individual's responses will be secured. Focus group 
participants will verbally receive similar assurances during opening 
statements of the interview session.
A11. JUSTIFICATION OF SENSITIVE QUESTIONS
Not applicable. Sensitive information is not collected.
A12. ESTIMATED BURDEN OF INFORMATION COLLECTION
The following table is a breakdown of the estimated number of hours for 
a three-year generic clearance and estimated number of respondents for 
a three-year generic clearance.
    However, due to changes in the market and possible new coin 
programs legislated by Congress, this figure could increase.

------------------------------------------------------------------------
                                             Estimated       Estimated
                                             number of       number of
                Research                     hours (3     respondents (3
                                              years)          years)
------------------------------------------------------------------------
Naxion (Formally known as ``Nat'l                  5,451          12,000
 Analysts Worldwide'') Customer
 Acquisition Research...................
Naxion (Formally known as ``Nat'l                  3,357          25,200
 Analysts Worldwide'') General Analytics
 Research...............................

[[Page 51474]]

 
Naxion (Formally known as ``Nat'l                  2,700          10,800
 Analysts Worldwide'') Customer
 Satisfaction Tracking Research.........
Naxion (Formally known as ``Nat'l                  3,840           1,920
 Analysts Worldwide'') Focus Group
 Research...............................
Web Usability Research..................             216             216
                                         -------------------------------
    Total...............................          15,564          50,136
------------------------------------------------------------------------

A13. ESTIMATED TOTAL ANNUAL COST BURDEN TO RESPONDENTS
Estimates of the cost burden to respondents is unknown at this time.
A14. ESTIMATED ANNUALIZED COST TO THE FEDERAL GOVERNMENT
The following table is a breakdown of the estimated cost to the United 
States Mint based on previous experience.

------------------------------------------------------------------------
                                                               Total
                Research                      Annual       estimated-- 3
                                          estimated cost       years
------------------------------------------------------------------------
Naxion (Formally known as ``Nat'l               $399,000      $1,197,000
 Analysts Worldwide'') Customer
 Acquisition Research...................
Naxion (Formally known as ``Nat'l                400,000       1,200,000
 Analysts Worldwide'') General Analytics
 Research...............................
Naxion (Formally known as ``Nat'l                240,000         720,000
 Analysts Worldwide'') Customer
 Satisfaction Tracking Research.........
Naxion (Formally known as ``Nat'l                415,000       1,245,000
 Analysts Worldwide'') Focus Group
 Research...............................
Web Usability Research..................         100,000         300,000
                                         -------------------------------
    Total...............................       1,554,000       4,662,000
------------------------------------------------------------------------

A15. REASON FOR CHANGE IN BURDEN
There is no change.
A16. PLANS FOR TABULATION STATISTICAL ANALYSIS AND PUBLICATION
Information from data collection will not be published for statistical 
purposes.
A17. REASONS WHY DISPLAYING THE OMB EXPIRATION DATE IS INAPPROPRIATE
Displaying the expiration date may cause problems with respondents for 
data collection programs that overlap the three-year authorization 
periods. In addition, respondents might be declined to refuse to 
participate if the form carries an authorization date that is expired 
or soon to expire.
A18. EXCEPTIONS TO THE CERTIFICATION STATEMENT ON OMB FORM 83-1
Not applicable. There are no exceptions for certification.

SUPPORTING STATEMENT B

UNITED STATES MINT GENERIC CLEARANCE

(December 1, 2017-December 1, 2020) 1525-0012

B. COLLECTION OF INFORMATION EMPLOYING STATISTICAL METHODS

B1. UNIVERSE AND RESPONDENT SELECTION
Surveys covered under this generic clearance will vary with regard to 
the universe and respondent selection. The potential universe for some 
surveys will include our active and inactive customers, while others 
may include far fewer.
    However, because the United States Mint is attempting to expand its 
numismatic markets and practically all Americans are users of 
circulating coinage, the universe for some surveys may include the 
entire United States population base, with a statistically valid sample 
selected for research.
B2. PROCEDURES FOR COLLECTING INFORMATION
The specific method of data collection for each survey will be provided 
to OMB before each survey is conducted.
B3. METHODS TO MAXIMIZE RESPONSE
The United States Mint has found that by sending an advance notice 
letter to those customers participating in a telephone survey the rate 
of response can be increased and will employ this technically when 
possible and cost effective. The United States Mint will employ 
procedures to review and test questions by survey experts to ensure 
that questions and instructions are clear, relevant, and unambiguous. 
Surveys employing non-response follow-up techniques will use multiple 
contacts by telephone and/or additional mailing of the questionnaire to 
ensure an adequate response.
B4. TESTING OF PROCEDURES
In most cases, a pretest of the data collection instruments will be 
conducted prior to its use. Pretests will include review by 
knowledgeable United States Mint staff and consultants. In the case of 
telephone surveys, the pretest will include monitoring of interviewers 
and respondents by United States Mint staff and/or consultants prior to 
the actual survey. No pretest will include provisions for contacting 
more than nine respondents.
B5. CONTACTS FOR STATISTICAL ASPECTS AND DATA COLLECTION
The contact person for questions regarding any statistical aspects 
employed or data collection procedures used will be provided to OMB 
before each survey. Administrative questions regarding the Mint use of 
this generic clearance should be directed to Manoj Pillai; Numismatic 
and Bullion

[[Page 51475]]

Directorate, 5th Floor; United States Mint; 801 9th Street NW.; 
Washington, DC 20220.

[FR Doc. 2017-24087 Filed 11-3-17; 8:45 am]
 BILLING CODE 4810-37-P

51472 Federal Register / Vol. 82, No. 213 / Monday, November 6, 2017 / Notices data, the plan for analyzing the FY 2016 Title: United States Mint Customer Authority: Pursuant to 31 U.S.C. 5111, data, and the link to the FY 2016 Satisfaction and Opinion Surveys, and 5112, 5135, 5136, and 31 CFR 92. Government-wide inventory on the Focus Group Interviews. Jean Gentry, Department of Transportation’s OMB Number: 1525 0012. Chief Counsel, United States Mint. homepage at the following link: https:// www.transportation.gov/assistant- Abstract: The proposed customer SUPPORTING STATEMENT A secretary-administration/procurement/ satisfaction and opinion surveys and UNITED STATES MINT GENERIC service-contract-inventory. Questions focus group interviews will allow the CLEARANCE regarding the Service Contract Inventory United States Mint to assess the should be directed to Diane Morrison in acceptance of, potential demand for, (December 1, 2017–December 1, 2020) the Office of the Senior Procurement and barriers to acceptance/increased 1525–0012 Executive at 202–366–4960 or demand for current and future products, A. JUSTIFICATION diane.morrison@dot.gov. and the needs and desires of customers A1. CIRCUMSTANCES Dated: October 3, 2017. for more efficient, economical services. NECESSITATING THE COLLECTION Gregory Cate, Current Actions: The United States OF INFORMATION Deputy Director, Office of Senior Procurement Mint conducts customer satisfaction and This is a request for a three-year generic Executive. opinion surveys, and focus group clearance to conduct customer [FR Doc. 2017–24077 Filed 11–3–17; 8:45 am] interviews to measure customer opinion satisfaction and opinion surveys, and BILLING CODE 4910–9X–P and assess acceptance of, the potential focus group interviews. This clearance demand for, and barriers to acceptance/ will allow the United States Mint to increased demand for United States comply with Executive Order 12862 and DEPARTMENT OF THE TREASURY Mint products, and to determine the assist the United States Mint in level of satisfaction of United States fulfilling its mission. United States Mint Mint customers and the general public. The mission of the United States Mint is to serve the American people by Renewal of Currently Approved Type of Review: Renewal of a manufacturing and distributing the Information Collection: Comment currently approved information highest quality circulating coinage and Request for Customer Satisfaction and collection. national medals for the Nation to Opinion Surveys, and Focus Group Affected Public: The affected public conduct its trade and commerce, and Interviews includes serious and casual numismatic providing security over assets entrusted United States Mint, Treasury. AGENCY: collectors, dealers, and persons in the to the United States Mint. Notice and request for ACTION: numismatic business, and the general The United States Mint is responsible comments. public. for producing proof, uncirculated, Estimated Number of Respondents: circulated and commemorative coins, SUMMARY: The United States Mint, a and medals, and platinum, gold and The estimated number of annual bureau of the Department of the silver bullion coins in response to respondents is 50,136. Treasury, invites the general public and programs legislated by Congress in other Federal agencies to take this Estimated Total Annual Burden support of domestic trade and opportunity to comment on currently Hours: The estimated number of annual commerce, civic, philanthropic, and approved information collection 1525– burden hours is 15,564. national organizations. 0012, as required by the Paperwork Requests for Comments: Comments To effectively accomplish the goals of Reduction Act of 1995, The United submitted in response to this notice will these programs, it is crucial for the States Mint is soliciting comments on be summarized and/or included in the United States Mint to know and the United States Mint customer request for Office of Management and maintain awareness of customer satisfaction and opinion surveys, and preferences and needs by continually Budget approval. All comments will focus group interviews. monitoring customer satisfaction. become a matter of public record. However, because the time period DATES: Written comments should be Comments are invited on: (a) Whether received on or before November 30, between program authorization, the collection of information is production, and product shipment is 2017, to be assured of consideration. necessary for the proper performance of ADDRESSES: Direct all written comments often short, the United States Mint has the functions of the agency, including not always had adequate time to obtain to Mary Ann Scharbrough, Records whether the information shall have Officer, Office of the Director; United needed information about customer practical utility; (b) the accuracy of the preferences and market conditions. States Mint; 801 9th Street NW., agency’s estimate of the burden of the Therefore, the use of generic clearance Washington, DC 20220; (202) 384–5805 collection of information; (c) ways to to conduct customer satisfaction and (this is not a toll-free number); enhance the quality, utility, and clarity opinion surveys, and focus group mary.scharbrough@usmint.treas.gov. of the information to be collected; (d) interviews will allow the United States FOR FURTHER INFORMATION CONTACT: ways to minimize the burden of the Mint to quickly obtain useful data to Requests for additional information or create more profitable programs and to collection of information on copies of the information collection provide better service and products to package should be directed to Mary Ann respondents, including through the use Pmangrum on DSK3GDR082PROD with NOTICES of automated collection techniques or the American public. Scharbrough, Records Officer, Office of The Supporting Statement contains the Director; United States Mint; 801 9th other forms of information technology; and (e) estimates of capital or start-up authorization under which these data Street NW.; Washington, DC 20220; collections efforts are implemented. (202) 384–5805 (this is not a toll-free costs and costs of operation, Supporting Statement B contains a list number); mary.scharbrough@ maintenance, and purchase of services of anticipated projects that may be usmint.treas.gov. to provide information. submitted for approval through the SUPPLEMENTARY INFORMATION: generic clearance process between VerDate Sep<11>2014 14:48 Nov 03, 2017 Jkt 244001 PO 00000 Frm 00089 Fmt 4703 Sfmt 4703 E:\FR\FM\06NON1.SGM 06NON1

Federal Register / Vol. 82, No. 213 / Monday, November 6, 2017 / Notices 51473 November 1, 2017 and November 1, A4. EFFORTS TO IDENTIFY customer driven marketing. Their 2020. DUPLICATION assistance is utilized in development, This clearance covers data collection Survey questions will address United administration, and analysis research. efforts by the United States Mint States Mint related products and do not Directorates. An internal review of all A9. EXPLANATION OF DECISION TO duplicate the efforts of other agencies/ PROVIDE PAYMENT OR GIFT TO proposed data collections will be organizations. Our internal review and performed to ensure the following: RESPONDENTS approval process ensures that • Consistency with United States Mint duplication of data gathering within the The United States Mint has mission and strategic objectives. United States Mint is eliminated. • Appropriate priority within United compensated respondents only when it Additionally, no other organization was necessary as an incentive for their States Mint’s Strategic Plan and/or can conduct a survey of the United United States Mint annual business extensive time or expertise. Specific States Mint customers because our justification has accompanied such plan. customer list is unique and secured by • Technical adequacy in issues such as the United States Mint. requests. In the future, the United States frame, sample selection, response Mint will use compensation for rates, quality control in data A5. METHODS TO MINIMIZE BURDEN respondents only when it is deemed gathering, recording, and analysis. ON SMALL BUSINESSES OR OTHER necessary. • Minimizes burden on respondents. SMALL ENTITIES • Confidentiality of individual A10. ASSURANCE OF The data collections for the most part CONFIDENTIALITY OF RESPONSES responses. • Consistency with this generic will be targeted to individuals. clearance. Although some customers are coin and Survey respondents contacted by mail, • Consistency with applicable laws and hobby dealers that may operate a small fax, Internet, or some other form of regulations. business, all information requests will written communication will be advised be voluntary. In addition, respondents on the survey form, cover letter, or other A2. USE OF DATA will rarely be required to consult or accompanying document that A variety of data collection methods access their records for detailed factual participation is voluntary and that the will be employed, including web-based information. data provided will be secured. As part surveys, telephone CATI systems A6. CONSEQUENCES OF LESS of the introduction to a data gathering (computer-assisted telephone FREQUENT COLLECTION ON effort during telephone or personal interviews), focus group interviews, and FEDERAL PROGRAMS OR POLICY interviews, the interviewer will inform other appropriate means. The ACTIVITIES the respondents that the survey is information will be used to: voluntary and that each individual’s • Determine customer opinions about The United States Mint would not be in compliance with Executive Order 12862 responses will be secured. Focus group the quality of products, pricing, delivery, and other services provided if some of the collection efforts were not participants will verbally receive similar by the United States Mint. undertaken. Also, with the United assurances during opening statements of • Determine customer needs and wants States Mint operating as a self-funding the interview session. in regard to future products and agency, the information and the changes A11. JUSTIFICATION OF SENSITIVE services. resulting from data collections are QUESTIONS • Define the next steps/actions plans to crucial to United States Mint improving customer satisfaction and numismatic sales efforts. Not applicable. Sensitive information is United State Mint sales operations. not collected. A7. SPECIAL CIRCUMSTANCE A3. USE OF INFORMATION REQUIRING DATA COLLECTION TO A12. ESTIMATED BURDEN OF TECHNOLOGY TO REDUCE BURDEN BE INCONSISTENT WITH GUIDELINES INFORMATION COLLECTION • In past instances, the United States IN 5 CFR 1320.6 Mint has used CATI systems and web- No special circumstances require the The following table is a breakdown of based surveys (both provided by collection to be conducted in a manner the estimated number of hours for a contractors) for data collection efforts. inconsistent with the guidelines in 5 three-year generic clearance and The CTI systems and web-based CFR 1320.6. estimated number of respondents for a surveys increase efficiency and three-year generic clearance. validity of surveys and decrease the A8. CONSULTATION WITH INDIVIDUALS OUTSIDE OF THE However, due to changes in the time required for each interview and, market and possible new coin programs consequently, the overall burden on AGENCY ON AVAILABILITY OF DATA, FREQUENCY OF COLLECTION, legislated by Congress, this figure could respondents. These methodologies CLARITY OF INSTRUCTION AND increase. allow the computer to perform a number of critical quality assurance FORMS, AND DATA ELEMENTS routines that are monitored by survey The United States Mint collaborates supervisors. These include tracking with professional marketing firms and average interview length and refusal contractors with expertise in marketing and termination rate. research, statistical analysis, and Pmangrum on DSK3GDR082PROD with NOTICES Estimated Estimated number number of Research of hours respondents (3 years) (3 years) Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) Customer Acquisition Research ................................... 5,451 12,000 Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) General Analytics Research ......................................... 3,357 25,200 VerDate Sep<11>2014 14:48 Nov 03, 2017 Jkt 244001 PO 00000 Frm 00090 Fmt 4703 Sfmt 4703 E:\FR\FM\06NON1.SGM 06NON1

51474 Federal Register / Vol. 82, No. 213 / Monday, November 6, 2017 / Notices Estimated Estimated number number of Research of hours respondents (3 years) (3 years) Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) Customer Satisfaction Tracking Research ................... 2,700 10,800 Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) Focus Group Research ................................................. 3,840 1,920 Web Usability Research .......................................................................................................................................... 216 216 Total .................................................................................................................................................................. 15,564 50,136 A13. ESTIMATED TOTAL ANNUAL A14. ESTIMATED ANNUALIZED COST COST BURDEN TO RESPONDENTS TO THE FEDERAL GOVERNMENT Estimates of the cost burden to The following table is a breakdown of the estimated cost to the United States respondents is unknown at this time. Mint based on previous experience. Annual Total Research estimated estimated— cost 3 years Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) Customer Acquisition Research ................................... $399,000 $1,197,000 Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) General Analytics Research ......................................... 400,000 1,200,000 Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) Customer Satisfaction Tracking Research ................... 240,000 720,000 Naxion (Formally known as ‘‘Nat’l Analysts Worldwide’’) Focus Group Research ................................................. 415,000 1,245,000 Web Usability Research .......................................................................................................................................... 100,000 300,000 Total .................................................................................................................................................................. 1,554,000 4,662,000 A15. REASON FOR CHANGE IN SUPPORTING STATEMENT B telephone survey the rate of response BURDEN UNITED STATES MINT GENERIC can be increased and will employ this CLEARANCE technically when possible and cost There is no change. effective. The United States Mint will (December 1, 2017–December 1, 2020) employ procedures to review and test A16. PLANS FOR TABULATION 1525–0012 questions by survey experts to ensure STATISTICAL ANALYSIS AND PUBLICATION B. COLLECTION OF INFORMATION that questions and instructions are clear, EMPLOYING STATISTICAL relevant, and unambiguous. Surveys Information from data collection will METHODS employing non-response follow-up not be published for statistical purposes. techniques will use multiple contacts by B1. UNIVERSE AND RESPONDENT telephone and/or additional mailing of A17. REASONS WHY DISPLAYING SELECTION the questionnaire to ensure an adequate THE OMB EXPIRATION DATE IS Surveys covered under this generic response. INAPPROPRIATE clearance will vary with regard to the B4. TESTING OF PROCEDURES universe and respondent selection. The Displaying the expiration date may In most cases, a pretest of the data potential universe for some surveys will cause problems with respondents for collection instruments will be include our active and inactive data collection programs that overlap customers, while others may include far conducted prior to its use. Pretests will the three-year authorization periods. In fewer. include review by knowledgeable addition, respondents might be declined However, because the United States United States Mint staff and to refuse to participate if the form Mint is attempting to expand its consultants. In the case of telephone carries an authorization date that is numismatic markets and practically all surveys, the pretest will include expired or soon to expire. Americans are users of circulating monitoring of interviewers and coinage, the universe for some surveys respondents by United States Mint staff A18. EXCEPTIONS TO THE may include the entire United States and/or consultants prior to the actual CERTIFICATION STATEMENT ON survey. No pretest will include population base, with a statistically OMB FORM 83–1 provisions for contacting more than valid sample selected for research. Not applicable. There are no exceptions nine respondents. B2. PROCEDURES FOR COLLECTING for certification. INFORMATION B5. CONTACTS FOR STATISTICAL ASPECTS AND DATA COLLECTION The specific method of data collection Pmangrum on DSK3GDR082PROD with NOTICES for each survey will be provided to The contact person for questions OMB before each survey is conducted. regarding any statistical aspects employed or data collection procedures B3. METHODS TO MAXIMIZE used will be provided to OMB before RESPONSE each survey. Administrative questions The United States Mint has found that regarding the Mint use of this generic by sending an advance notice letter to clearance should be directed to Manoj those customers participating in a Pillai; Numismatic and Bullion VerDate Sep<11>2014 14:48 Nov 03, 2017 Jkt 244001 PO 00000 Frm 00091 Fmt 4703 Sfmt 4703 E:\FR\FM\06NON1.SGM 06NON1

Federal Register / Vol. 82, No. 213 / Monday, November 6, 2017 / Notices 51475 Directorate, 5th Floor; United States Global Media Influence, and Cyber Office of Information and Technology, Mint; 801 9th Street NW.; Washington, Diplomacy. Department of Veterans Affairs, 810 DC 20220. • China’s High-Tech Development, Vermont Ave. NW., Washington, DC [FR Doc. 2017–24087 Filed 11–3–17; 8:45 am] including China’s Pursuit of Dominance 20420, (202) 273–5070 (this is not a toll- BILLING CODE 4810–37–P in Computing, Robotics, and free number). Biotechnology; and China’s Pursuit of SUPPLEMENTARY INFORMATION: The Advanced Weapons. Privacy Act of 1974, U.S.C. 552a(e)(1) Authority: Congress created the U.S.- provides that an agency may only U.S.-CHINA ECONOMIC AND China Economic and Security Review SECURITY REVIEW COMMISSION collect or maintain in its records Commission in 2000 in the National information about individuals that is Notice of Open Public Event Defense Authorization Act (Pub. L. 106– relevant and necessary to accomplish a 398), as amended by Division P of the purpose that is required by statute or AGENCY: U.S.-China Economic and Consolidated Appropriations executive order. VA has stopped Security Review Commission. Resolution, 2003 (Pub. L. 108–7), as maintaining the systems listed and ACTION: Notice of open public event. amended by Public Law 109–108 expunged the records in accordance (November 22, 2005), as amended by with the requirements in the System of SUMMARY: Notice is hereby given of the Public Law 113–291 (December 19, Records Notices and the applicable following open public event of the U.S.- 2014). records retention or disposition China Economic and Security Review schedules approved by the National Dated: November 1, 2017. Commission. Archives and Records Administration. The Commission is mandated by Michael Danis, Congress to investigate, assess, and Executive Director, U.S.-China Economic and System Names, Numbers and Histories report to Congress annually on ‘‘the Security Review Commission. 1. Department of Medicine and national security implications of the [FR Doc. 2017–24120 Filed 11–3–17; 8:45 am] Surgery Engineering Employee economic relationship between the BILLING CODE 1137–00–P Management Information Records—VA United States and the People’s Republic (07VA138). Categories of individuals of China.’’ Pursuant to this mandate, the covered by the system were VA Commission will hold a public release DEPARTMENT OF VETERANS engineering employees with the of its 2017 Annual Report to Congress AFFAIRS Department of Medicine and Surgery. in Washington, DC on November 15, Records in the system included personal 2017. Privacy Act of 1974; System of identification information, data on cost Records center and hourly wage rate, and work DATES: The release is scheduled for Wednesday, November 15, 2017 from AGENCY: Department of Veterans Affairs. location. System was published in the 9:00 a.m. to 10:00 a.m. ACTION: Rescindment of systems of Federal Register prior to 1995 and was ADDRESSES: Hart Senate Office Building, records notices. revised in part on October 19, 2009, at Room 902, Washington, DC. Please 74 FR 53585. SUMMARY: The Department of Veterans 2. Individual Requests for Information check the Commission’s Web site at Affairs (VA) is rescinding nine outdated from Appellate Records—VA (12VA01). www.uscc.gov for possible changes to systems of records. Categories of individuals covered by the the event schedule. Reservations are not DATES: VA has ceased maintaining the system included persons requesting required to attend. systems of records listed in this notice. information under the Freedom of FOR FURTHER INFORMATION CONTACT: Any Information Act and the Privacy Act. Rescindment is effective November 6, member of the public seeking further This system contained requests for 2017. information concerning the event information, responses to requests, and should contact Leslie Tisdale, 444 North ADDRESSES: Written comments may be loose-leaf log books and was published Capitol Street NW., Suite 602, submitted through in the Federal Register prior to 1995. Washington, DC 20001; telephone: 202– www.Regulations.gov; by mail or hand- 3. Personnel Registration under 624–1496, or via email at ltisdale@ delivery to Director, Regulation Policy Controlled Substance Act—VA uscc.gov. Reservations are not required and Management (00REG), Department (28VA119). Categories of individuals to attend. of Veterans Affairs, 810 Vermont Ave. covered by the system were health SUPPLEMENTARY INFORMATION: NW., Room 1064, Washington, DC practitioners authorized to prescribe Topics to Be Discussed: The 20420; or by fax to (202) 273–9026 (this drugs under the Controlled Substance Commission’s 2017 Annual Report to is not a toll-free number). Comments Act. Categories of records in the system Congress addresses the following topics: should indicate that they are submitted were registration card records • U.S.-China Economic and Trade in response to ‘‘Rescindment of Systems containing the information necessary for Relations, including: Year in Review: of Records Notices’’. All comments verification of employee control under Economics Trade; Chinese Investment received will be available for public the Controlled Substance Act; employee in the United States; and U.S. Access to inspection in the Office of Regulation name, social security number, and China’s Consumer Market. Policy and Management, Room 1063B, signature; and Drug Enforcement • U.S.-China Security Relations, between the hours of 8:00 a.m. and 4:30 Agency control number assigned by including: Year in Review: Security and p.m., Monday through Friday (except either the State or the VA, depending on Pmangrum on DSK3GDR082PROD with NOTICES Foreign Affairs; China’s Military holidays). Please call (202) 461–4902 for local policy as required by the Act. This Modernization in 2017; and Hotspots an appointment (this is not a toll-free system was published in the Federal along China’s Maritime Periphery. number.) In addition, comments may be Register prior to 1995 and was revised • China and the World, including: viewed online at www.Regulations.gov. in part on October 19, 2009, at 74 FR China and Continental Southeast Asia; FOR FURTHER INFORMATION CONTACT: VA 53585. China and Northeast Asia; China and Privacy Service (005P1A), Office of 4. Electronic Document Management Taiwan; China and Hong Kong; and Privacy Information and Identity System (EDMS)—VA (92VA045): China’s Domestic Information Controls, Protection, Office of Privacy and Risk, Records were maintained in electronic VerDate Sep<11>2014 14:48 Nov 03, 2017 Jkt 244001 PO 00000 Frm 00092 Fmt 4703 Sfmt 4703 E:\FR\FM\06NON1.SGM 06NON1


Document Created: 2017-11-07 10:30:43
Document Modified: 2017-11-07 10:30:43
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice and request for comments.
DatesWritten comments should be received on or before November 30, 2017, to be assured of consideration.
ContactRequests for additional information or copies of the information collection package should be directed to Mary Ann Scharbrough, Records Officer, Office of the Director; United States Mint; 801 9th Street NW.; Washington, DC 20220; (202) 384-5805 (this is not a toll-free number); [email protected]
FR Citation82 FR 51472 
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