82_FR_57139 82 FR 56909 - Calling Number Identification Service-Caller ID

82 FR 56909 - Calling Number Identification Service-Caller ID

FEDERAL COMMUNICATIONS COMMISSION

Federal Register Volume 82, Issue 230 (December 1, 2017)

Page Range56909-56917
FR Document2017-25917

In this document, the Commission amends its Caller Identification (Caller ID) privacy rules to allow law enforcement and security personnel, as directed by law enforcement, to obtain quick access to blocked Caller ID information needed to identify and thwart threatening callers. The Commission exempts threatening calls from blocked numbers from its caller privacy rules. Studies and reports show a disturbing increase in threatening calls in recent years. Many threatening calls come from blocked numbers. It directs carries that upon report of such a threatening call by law enforcement on behalf of the threatened party, the carrier will provide any CPN of the calling party to law enforcement and, as directed by law enforcement, to security personnel for the called party for the purpose of identifying the party responsible for the threatening call. The Commission also amends its rules to allow non-public emergency services to obtain blocked Caller ID information associated with calls requesting assistance.

Federal Register, Volume 82 Issue 230 (Friday, December 1, 2017)
[Federal Register Volume 82, Number 230 (Friday, December 1, 2017)]
[Rules and Regulations]
[Pages 56909-56917]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-25917]


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FEDERAL COMMUNICATIONS COMMISSION

47 CFR Part 64

[CC Docket No. 91-281; FCC 17-132]


Calling Number Identification Service--Caller ID

AGENCY: Federal Communications Commission.

ACTION: Final rule.

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SUMMARY: In this document, the Commission amends its Caller 
Identification (Caller ID) privacy rules to allow law enforcement and 
security personnel, as directed by law enforcement, to obtain quick 
access to blocked Caller ID information needed to identify and thwart 
threatening callers. The Commission exempts threatening calls from 
blocked numbers from its caller privacy rules. Studies and reports show 
a disturbing increase in threatening calls in recent years. Many 
threatening calls come from blocked numbers. It directs carries that 
upon report of such a threatening call by law enforcement on behalf of 
the threatened party, the carrier will provide any CPN of the calling 
party to law enforcement and, as directed by law enforcement, to 
security personnel for the called party for the purpose of identifying 
the party responsible for the threatening call. The Commission also 
amends its rules to allow non-public emergency services to obtain 
blocked Caller ID information associated with calls requesting 
assistance.

DATES: Effective January 2, 2018, except for 47 CFR 64.1601(d)(4)(ii) 
and (f), which contain new or modified information collection 
requirements that require review by the Office of Management and Budget 
(OMB) under the Paperwork Reduction Act (PRA), shall become effective 
30 days after the Commission's publication of a document in the Federal 
Register, which will announce approval by OMB under the PRA.

FOR FURTHER INFORMATION CONTACT: Nellie A. Foosaner, Consumer Policy 
Division, Consumer and Governmental Affairs Bureau (CGB), at (202) 418-
2925, email: [email protected].

SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Report 
and Order, FCC 17-132, CC Docket No. 91-281, adopted on October 24, 
2017, and released on October 25, 2017. The full text of this document 
will be available for public inspection and copying via ECFS, and 
during regular business hours at the FCC Reference Information Center, 
Portals II, 445 12th Street SW., Room CY-A257, Washington, DC 20554. 
The full text of this document and any subsequently filed documents in 
this matter may also be found by searching ECFS at: http://apps.fcc.gov/ecfs/ (insert CC Docket No. 91-281 into the Proceeding 
block).

Congressional Review Act

    The Commission sent a copy of this Report and Order to Congress and 
the Government Accountability Office pursuant to the Congressional 
Review Act, see 5 U.S.C. 801(a)(1)(A).

Final Paperwork Reduction Act of 1995 Analysis

    This document contains modified information collection 
requirements. The Commission, as part of its continuing effort to 
reduce paperwork burdens, will invite the general public to comment on 
the information collection requirements contained in Report and Order 
as required by the Paperwork Reduction Act (PRA) of 1995, Public Law 
104-13. In addition, the Commission notes that, pursuant to the Small 
Business Paperwork Relief Act of 2002, Public Law 107-198, 44 U.S.C. 
3506(c)(4), the Commission previously sought comment on how the 
Commission might ``further reduce the information burden for small 
business concerns with fewer than 25 employees.''

Synopsis

    1. In Report and Order, the Commission helps security and law 
enforcement personnel obtain quick access to blocked Caller ID 
information needed to identify and thwart threatening callers. It also 
amends its rules to allow non-public emergency services to obtain 
blocked Caller ID information associated with calls requesting 
assistance.
    2. The number of threatening phone calls has increased dramatically 
in recent years. These calls traumatize communities and result in 
substantial disruption to schools, religious organizations, and other 
entities. They also drain public resources by requiring the deployment 
of police and bomb units. Schools and others receiving threats have 
suggested that blocked Caller ID information hinders a rapid response. 
The Commission's action moves away from case-by-case waivers to a 
streamlined approach that will help protect the safety of threatened 
parties in a timely way.

Caller ID Exemption for Threatening Calls

    3. The Need for an Exemption. The Commission Modifies its Caller ID 
rules

[[Page 56910]]

to exempt threatening calls from the Calling Party Number (CPN) privacy 
rules so that security personnel and law enforcement have quick access 
to information they need to aid their investigations. The Commission 
agrees with the vast majority of commenters that the exemption promotes 
public safety.
    4. This new exemption is consistent with the Commission's prior 
approach in this area. The Commission has previously concluded, for 
example, that to the extent Caller ID services are used to deliver 
emergency services, privacy requirements should not apply to delivery 
of CPN to a public agency's emergency lines, a poison control line, or 
in conjunction with 911 emergency services. In these instances, the 
Commission concluded that Caller ID blocking mechanisms could 
jeopardize emergency services and therefore pose a serious threat to 
safety. The Commission believes that threatening calls present equally 
compelling circumstances in which the need to ensure public safety, in 
accordance with the Commission's fundamental statutory mission, 
outweighs any CPN privacy interest of the threatening caller.
    5. The Commission disagrees with the sole commenter who urges it to 
not adopt an exemption but instead continue to issue case-by-case 
waivers, albeit on a streamlined basis. The waiver process, even if 
streamlined, would not provide equivalent benefits in combatting 
threatening calls. Investigation of these cases can depend on immediate 
action to stop a potentially catastrophic event. An exemption would 
allow for virtually immediate access to blocked Caller ID information 
upon proper request in threatening situations. The Commission thus 
agrees with the commenters who point out that threatening calls should 
be addressed immediately through an exemption in the Commission's rules 
rather than a case-by-case waiver process.
    6. The Commission also disagrees with commenters who urge that 
carriers should have discretion to decline law enforcement requests to 
get Caller ID information. CTIA--The Wireless Association claims that a 
mandate is not necessary, noting both the industry's long and 
successful track record of cooperation with law enforcement and that 
the Electronic Communications Privacy Act (ECPA) utilizes a voluntary 
disclosure provision. While the Commission believes that the industry's 
record may indeed be laudatory, the Commission concludes that mandatory 
disclosure is essential to its exemption. The Commission declines to 
define a ``valid request'' from law enforcement, as suggested by 
CenturyLink, because CTIA states carriers have an excellent track 
record of complying with law enforcement requests under ECPA. The 
Commission declines at this time to create a new law enforcement 
request process because the record reveals no evidence that law 
enforcement requests for this information have been ineffective or 
unreliable in the past. The record reveals no scenarios where a request 
for Caller ID by law enforcement, as the Commission describes below, 
should give carriers reason to question the validity of the emergency. 
Further, the imminent and grave nature of threatening calls, as defined 
below, leave little time for the exercise of discretion in whether to 
disclose information after law enforcement has become involved. As 
discussed below, the Commission adopts the ECPA standard for disclosure 
of information. The Commission does not find that standard to be 
inconsistent with a mandatory disclosure requirement. Carriers that are 
required to make disclosures in the very specific, narrowly defined 
scenario covered by the Commission's new exemption will not violate the 
more flexible ECPA standard by complying with the Commission's 
requirement. Moreover, the Commission believes that a law enforcement 
request based on the possibility of death or serious injury can satisfy 
ECPA's ``good faith'' standard to justify a carrier's voluntary 
disclosure of such information.
    7. The Commission agrees with AT&T that carriers should not be 
subject to liability for violation of its Caller ID privacy rules if 
they disclose blocked Caller ID pursuant to the new exemption. As CTIA 
notes, ``[l]aw enforcement has the experience and the thousands of 
officers in communities throughout the country who are already 
positioned to evaluate whether a threat is genuine.'' Law enforcement's 
determination of a threatening call coupled with the mandatory nature 
of the disclosure removes any justification for placing liability on 
carriers who comply with a proper request for blocked Caller ID. CTIA 
suggests that the Commission adopts a provision in its rule Sec.  
64.1601(b)'s stating that prohibition on overriding a privacy indicator 
does not apply when ``CPN delivery . . . (iv) Is provided in connection 
with any lawful request by a law enforcement agency for assistance in 
an emergency.'' Such a provision is unnecessary in light of the 
Commission's existing rule, Sec.  64.1601(d)(4)(iii), exempting 
``legally authorized call tracing or trapping procedures specifically 
requested by a law enforcement agency.'' To the extent that AT&T and 
NTCA--The Rural Broadband Association ask the Commission to somehow 
exempt carriers from any other legal liability, the Commission declines 
to do so. The Commission's concern is only with ensuring that its rules 
do not interfere with the ability of carriers to respond to law 
enforcement requests as allowed under law.
    8. Definition of ``Threatening Call.'' The Commission defines the 
term ``threatening call,'' which triggers the application of the new 
exemption, as ``any call that conveys an emergency involving danger of 
death or serious physical injury to any person requiring disclosure 
without delay of information relating to the emergency.'' Typically, a 
call from a person simply reporting a threat, where the facts of the 
call indicate that the caller wishes to remain anonymous, would not be 
subject to disclosure because disclosure would not be necessary to 
prevent death or serious bodily injury. In the event disclosure is 
necessary to prevent death or serious bodily injury, however, the rule 
would allow disclosure only to law enforcement. The Commission thinks 
this is appropriate and permitted by ECPA's emergency exception. The 
Commission does not wish to deter anonymous tips made to law 
enforcement. This definition ensures consistency with the emergency-
disclosure provision of ECPA, as urged by several commenters, and 
because it satisfies the Commission's goal of targeting the most 
threatening calls. NCTA states that the Commission ``should define a 
threatening call under Sec.  64.1600 of its rules as `any call that 
includes a threat involving danger of death or serious physical injury 
to any person.' '' The Commission declines to use NCTA's definition 
because referring to ``emergency'' rather than to ``threat'' 
encompasses more situations where immediate disclosure is necessary to 
address an emergency. Additionally, its proposed definition is 
consistent with ECPA. Finally, the Commission includes ``disclosure 
without delay'' within the definition to further align its disclosure 
requirement under circumstances where ECPA allows it.
    9. Because carriers are already familiar with the ECPA standard and 
ECPA covers the imminent nature of the dangers envisioned by the Caller 
ID NPRM, published at 82 FR 33856, July 21, 2017, and commenters, the 
Commission tailors its rule to align with the ECPA definition for 
purposes of this new exemption. The Commission agrees

[[Page 56911]]

that it makes sense to align its definition of a threatening call with 
existing federal law to ensure that carriers have consistent legal 
standards to apply in situations where both the Commission's rules and 
ECPA apply. The Commission also agrees with commenters that the ECPA 
definition would sufficiently cover the types of calls it seeks to 
exempt from the Caller ID blocking rule, without being either over- or 
under-inclusive, or including terms that could be ambiguous.
    10. Law Enforcement Involvement. The Commission finds that, to 
ensure the exemption is not abused, a request for blocked Caller ID 
information associated with a threatening call must be made by law 
enforcement on behalf of the threatened party. The Commission believes 
that this requirement will, among other things, ensure that such 
requests concern a bona fide threatening call and will not be a pretext 
for obtaining blocked Caller ID for other purposes. As CTIA commented, 
such a requirement will ensure there is no ambiguity regarding the 
necessary level of law enforcement involvement.
    11. The Commission agrees with commenters that law enforcement 
involvement at this stage of the process is essential to avoid having 
carriers make a determination on what constitutes a threatening call. 
AT&T avers that the involvement of law enforcement would help ensure 
compliance with the ECPA disclosure requirements, and would help 
prevent overbroad disclosures of blocked caller ID information that may 
harm the privacy of non-threatening callers. According to AT&T, law 
enforcement officials are ``indisputably better qualified to validate 
the existence of emergency circumstances than carrier personnel,'' and 
are likely more familiar with the facts giving rise to a requested 
disclosure. CTIA adds that requiring law enforcement involvement when 
restricted Caller ID information is requested would deter parties from 
manipulating the unblocking process. The Commission agrees with 
commenters that law enforcement personnel are in the best position to 
determine the existence of a credible threat that necessitates 
revealing CPN to investigate the threatening call.
    12. Likewise, the Commission finds that only law enforcement 
personnel and, as directed by law enforcement, others directly 
responsible for the safety and security of the threatened party should 
receive the otherwise protected Caller ID information in the case of 
threatening calls. Security personnel may only receive the blocked 
Caller ID information from the providers as directed by law enforcement 
because law enforcement will generally be in a better position than 
providers to determine who qualifies as security personnel. The 
Commission limits the disclosure of the blocked Caller ID information 
to prevent abuse, and to protect the privacy interests of parties who 
may block their Caller ID for valid privacy interests, such as domestic 
violence victims. By limiting the disclosure to law enforcement or, as 
directed by law enforcement, to security personnel for purposes of 
investigating a threat, the Commission seeks to prevent exploitations 
of the amended rule, such as an abuser tracking down a victim. The 
Commission defines security personnel as ``those individuals directly 
responsible for maintaining safety of the threatened entity consistent 
with the nature of the threat.'' For example, employees whose duties 
include security at an institution would qualify as security personnel; 
by contrast, an employee who merely answered the threatening phone or 
an individual homeowner would not. Security personnel may include, but 
are not limited to, corporate and government agency security personnel, 
and school or university security staff acting within the scope of 
their duties. In the case of an individual homeowner, law enforcement 
can take reasonable action to protect the homeowner as it conducts its 
investigation of a threatening call. The Commission allows disclosure 
to security personnel as directed by law enforcement to encompass 
situations where security personnel need access to the blocked Caller 
ID information for investigative purposes, as in instances when a large 
institution with its own security force, like a university or 
government agency, receives a threat.
    13. The Commission agrees with CTIA's recommendation that ``called 
parties should not be the recipients of information,'' and the ``use of 
disclosed CPN should be restricted--by rule--in a manner consistent 
with prior waivers.'' In its reply comments, NTCA asserts that, in 
times of exigency or in remote or insular areas, Caller ID information 
should be available to volunteer rescuers and similar non-law 
enforcement personnel with a safe harbor provision for carriers. The 
rules the Commission adopts here make Caller ID information available 
to ``security personnel,'' as directed by law enforcement, as well as 
law enforcement, and the Commission's definition of ``security 
personnel'' does not necessarily exclude the types of situations NTCA 
describes. The determination NTCA urges would dependent on the facts of 
a specific situation, and is, therefore, not appropriate for the 
general exemption the Commission adopts here. Accordingly, the 
Commission includes the following conditions in its rule for law 
enforcement or, as directed by law enforcement, security personnel of 
the called party investigating the threat: (1) The CPN on incoming 
restricted calls may not be passed on to the line called; (2) any 
system used to record CPN must be operated in a secure way, limiting 
access to designated telecommunications and security personnel, as 
directed by law enforcement; (3) telecommunications and security 
personnel, as directed by law enforcement, may access restricted CPN 
data only when investigating calls involving danger of death or serious 
physical injury to any person requiring disclosure without delay of 
information relating to the emergency, and shall document that access 
as part of the investigative report; (4) carriers transmitting 
restricted CPN information must take reasonable measures to ensure the 
security of such communications; (5) CPN information must be destroyed 
in a secure manner after a reasonable retention period; and, (6) any 
violation of these conditions must be reported promptly to the 
Commission. The Commission expects that these boundaries on how the 
disclosed Caller ID information must be treated will advance public 
safety efforts while protecting valid privacy interests. The Commission 
has imposed these conditions on waivers both to ensure that the Caller 
ID information in question is accessible only to persons with direct 
involvement in investigating the threatening calls and to ensure that 
the information is used only for that purpose. The Commission has no 
indication that these conditions did not properly protect privacy 
interests in the cases underlying the waivers, and the record does not 
reveal any reason to doubt their efficacy more generally.
    14. Carrier Obligations Under Section 222 of the Act. The 
Commission finds that the disclosure required by the new exemption the 
Commission adopts here is consistent with section 222 of the Act. 
Section 222(a) of the Act states that ``[e]very telecommunications 
carrier has a duty to protect the confidentiality of proprietary 
information of, and relating to, other telecommunication carriers, 
equipment manufacturers, and customers, including telecommunication 
carriers reselling telecommunications services provided

[[Page 56912]]

by a telecommunications carrier.'' The Commission's amended rule 
requiring carriers to disclose blocked Caller ID information when law 
enforcement requests it to investigate threatening calls does not 
contravene carriers' obligations under section 222 of the Act.
    15. In addressing the threatening calls recently received by Jewish 
Community Centers, the Bureau discussed section 222 of the Act in 
connection with the statutory protection of customer proprietary 
network information. The Commission agrees with the Bureau's view that 
section 222(d) of the Act allows for carriers to disclose blocked 
Caller ID in the case of unlawful activity because section 222(d) of 
the Act states, ``[n]othing in this section prohibits a 
telecommunications carrier from using, disclosing, or permitting access 
to customer proprietary network information obtained from its 
customers, either directly or indirectly through its agents . . . to 
protect users of those services and other carriers from fraudulent, 
abusive, or unlawful use of, or subscription to, such services.'' As 
described above, the Commission defines a ``threatening call'' as ``any 
call that conveys an emergency involving danger of death or serious 
physical injury to any person requiring disclosure without delay of 
information relating to the emergency.'' By limiting the disclosure of 
blocked Caller ID to narrowly defined cases of threatening calls that 
raise the ``danger of death or serious physical injury to any person,'' 
the Commission ensures that carriers are within their obligations under 
section 222 of the Act.

The Jewish Community Centers' Temporary Waiver

    16. On February 28, 2017, Senator Charles E. Schumer submitted a 
letter to the Commission expressing concern regarding recent bomb 
threats made via phone against various Jewish Community Centers (JCCs) 
in New York and across the nation. Senator Schumer noted that the 
Commission has played a valuable role in ensuring law enforcement and 
others are not hindered in their access to the caller information of 
threatening calls and suggested consideration of the grant of a waiver. 
On March 3, 2017, CGB granted to JCCs, and any carriers that serve 
JCCs, a temporary, emergency waiver of Sec.  64.1601(b) of the 
Commission's rules. In so doing, CGB indicated that this temporary 
waiver would remain in effect until the Commission determined whether 
the waiver should be made permanent. In addition, CGB sought comment on 
whether to make this waiver permanent. Comments filed in response 
support the waiver and note the public interest in promoting efforts to 
identify and thwart individuals making threatening calls to JCCs. No 
commenter opposed the waiver.
    17. In the Caller ID NPRM, the Commission confirmed that good cause 
continued to exist to maintain the temporary waiver of Sec.  64.1601(b) 
of the Commission's rules granted to JCCs and the carriers who serve 
them for disclosure of CPN associated with threatening calls. The 
Caller ID NPRM stated that in the event the Commission were to amend 
its rules to recognize a more general exemption for threatening calls, 
the JCC waiver would be encompassed within the protections afforded by 
that exemption. In Report and Order, the Commission recognizes an 
exemption for threatening calls thereby encompassing the JCC waiver. 
Accordingly, the JCC waiver is no longer necessary, and is superseded 
by document FCC 17-32 and terminated as of the effective date of the 
rule changes adopted herein.

Exemption for Non-Public Entities Providing Emergency Services

    18. The Commission also amends its rules to allow non-public 
emergency services to receive the CPN of all incoming calls from 
blocked numbers requesting assistance. The Commission believes amending 
its rules to allow non-public emergency services access to blocked 
Caller ID promotes the public interest by ensuring timely provision of 
emergency services without undermining any countervailing privacy 
interests.
    19. The Commission previously concluded that ``[t]o the extent that 
CPN-based services are used to deliver emergency services, the 
Commission finds that privacy requirements for CPN-based services 
should not apply to delivery of the CPN to a public agency's emergency 
line, a poison control line, or in conjunction with 911 emergency 
services'' and has noted that ``in an emergency, a caller is not likely 
to remember to dial or even know to dial an unblocking code.'' Here the 
Commission takes its previous conclusions a logical step further by 
amending the rules to allow non-public emergency services to retrieve 
from carriers the blocked Caller ID of callers seeking assistance. The 
Commission believes these callers would want an emergency service, 
whether a public agency or non-public entity, to be able to quickly and 
easily contact or locate them using their phone number to provide 
assistance.
    20. The Bureau previously waived the Caller ID privacy rule for a 
private ambulance service, Chevrah Hatzalah Volunteer Ambulance Corps 
Inc. (Hatzalah). In granting the waiver, the Bureau noted that 
Hatzalah's automatic dial retrieval system ``. . . is disrupted when 
the incoming call comes from a caller who has requested that his/her 
number not be revealed to the called party. In this circumstance, 
Hatzalah states that the inability to automatically identify callers 
creates several problems that can delay or even prevent the timely 
provision of emergency care.'' In its petition, Hatzalah further argued 
that allowing it to access blocked Caller ID information ``would not 
frustrate [the] purpose [of the Commission's rule] because the 
Commission has recognized that a caller's privacy interest should not 
interfere with the delivery of emergency services.''
    21. The Bureau found that the waiver served the public interest 
``because Hatzalah will be better able to respond to emergency 
situations by saving the crucial time taken when requesting phone 
number and location information from the caller.'' The Bureau also 
noted, ``. . . people seeking emergency services are often under great 
stress when they call, which can lead to difficulty in accurately 
communicating the vital telephone number and location information.'' 
Finally, the Bureau agreed with Hatzalah ``that a caller seeking 
emergency services has an interest in the number becoming known to the 
emergency provider to speed the provision of emergency services and, 
therefore, any privacy concerns are minimized in this context.''
    22. In the Caller ID NPRM, the Commission sought comment on whether 
it should extend the proposed exemption to non-public entities that 
provide emergency services such as private ambulance companies. 
Hatzalah urges us to amend its rules for the same reasons the Bureau 
granted it a waiver so that other non-public emergency services will 
also have access to blocked Caller ID to provide the requested 
assistance. The Commission agrees that the Hatzalah Order's reasoning 
should apply more generally and find that allowing non-public emergency 
services to access blocked Caller ID promotes public safety and does 
not undermine any countervailing privacy interests associated with 
revealing CPN. Petition of Chevrah Hatzalah Volunteer Ambulance Corps 
Inc. for Waiver of Section 1601(b) of the Commission's Rules--Blocked 
Telephone Numbers, CC Docket No. 91-281, Order, 28 FCC Rcd 1253 (CGB 
2013) (order was not published in the Federal Register). In

[[Page 56913]]

order to facilitate the public safety goals of non-public emergency 
services, the Commission amends its Caller ID privacy rules to allow 
such services to obtain blocked Caller ID from carriers.
    23. Consistent with the Hatzalah Order, entities providing 
emergency services must be licensed by a state or municipality to 
provide such services to qualify for this exemption. Unlike the 
threatened callers discussed above, non-public emergency services do 
not have to act in conjunction with law enforcement to obtain blocked 
Caller ID information from carriers. Involving public emergency 
services in this scenario would undermine the goal of allowing 
providers of emergency services to provide quick and effective 
assistance to individuals seeking such assistance.

Final Regulatory Flexibility Act Analysis

    24. As required by the Regulatory Flexibility Act of 1980, as 
amended, (RFA), the Commission incorporated an Initial Regulatory 
Flexibility Analysis (IRFA) into the Caller ID NPRM. The Commission 
sought written comment on the proposals in the Caller ID NPRM, 
including comment on the IRFA. No comments were received on the IRFA.

Need for, and Objectives of, the Order

    25. The Report and Order takes an important step to help security 
and law enforcement personnel responsible for the safety of parties 
receiving certain threatening calls obtain quick access to the Caller 
ID information needed to identify and thwart threatening callers. The 
Report and Order moves away from case-by-case waivers to the 
streamlined approach necessary to help protect the safety of threatened 
parties in a timely way. Specifically, Report and Order clears the way 
for carriers to disclose blocked Caller ID information associated with 
threatening calls to facilitate the investigation of such threats and 
amends the Commission's rules to allow non-public emergency services to 
obtain blocked Caller ID information associated with calls requesting 
assistance.
    26. Caller ID Exemption for Threatening Calls. The Report and Order 
modifies the Commission's Caller ID rules to exempt threatening calls 
from the CPN privacy rules, so that security personnel and associated 
law enforcement have quick access to information they need to aid their 
investigations. The Report and Order defines the term ``threatening 
call,'' which triggers the application of the new exemption, as ``any 
call that conveys an emergency involving danger of death or serious 
physical injury to any person requiring disclosure without delay of 
information relating to the emergency.'' This definition is consistent 
with the emergency-disclosure provision of ECPA, and it satisfies the 
Commission's goal of targeting the most threatening calls.
    27. Law Enforcement Involvement. To ensure the exemption is not 
abused, a request for blocked Caller ID associated with a threatening 
call must be made by law enforcement on behalf of the threatened party. 
The Commission believes that this requirement will, among other things, 
ensure that such requests concern a bona fide threatening call and will 
not be a pretext for obtaining blocked Caller ID for other purposes.
    28. Only Law Enforcement and Security Personnel Receive Blocked 
Caller ID. Only law enforcement personnel and others responsible for 
the safety and, as directed by law enforcement, security personnel of 
the threatened party should receive the otherwise protected Caller ID 
information in the case of threatening calls. The Report and Order 
limits the disclosure of the blocked Caller ID information to prevent 
abuse of the disclosure process, and to protect the privacy interests 
of parties who may block their Caller ID for valid privacy interests, 
such as domestic violence victims. The Report and Order defines 
security personnel as ``those individuals directly responsible for 
maintaining safety of the threatened entity consistent with the nature 
of the threat.''
    29. Conditions on Receipt of Blocked Caller ID Information. The 
Report and Order includes the following conditions in the Commission's 
rule for law enforcement or security personnel of the called party 
investigating the threat: (1) The CPN on incoming restricted calls may 
not be passed on to the line called; (2) any system used to record CPN 
must be operated in a secure way, limiting access to designated 
telecommunications and, as directed by law enforcement, security 
personnel; (3) telecommunications and, as directed by law enforcement, 
security personnel may access restricted CPN data only when 
investigating calls involving danger of death or serious physical 
injury to any person requiring disclosure without delay of information 
relating to the emergency, and shall document that access as part of 
the investigative report; (4) carriers transmitting restricted CPN 
information must take reasonable measures to ensure the security of 
such communications; (5) CPN information must be destroyed in a secure 
manner after a reasonable retention period; and (6) any violation of 
these conditions must be reported promptly to the Commission.
    30. Carrier Obligations Under Section 222 of the Act. The 
disclosure required by the new exemption adopted in the Report and 
Order is consistent with section 222 of the Act. Section 222(a) of the 
Act states that ``[e]very telecommunications carrier has a duty to 
protect the confidentiality of proprietary information of, and relating 
to, other telecommunication carriers, equipment manufacturers, and 
customers, including telecommunication carriers reselling 
telecommunications services provided by a telecommunications carrier.'' 
The Commission's amended rule requiring carriers to disclose blocked 
Caller ID information when law enforcement requests it does not 
contravene carriers' obligations under section 222 of the Act.
    31. Jewish Community Center Temporary Waiver. The Report and Order 
recognizes an exemption for threatening calls thereby encompassing the 
JCC waiver. Accordingly, the JCC waiver is no longer necessary, and is 
superseded by the Report and Order.
    32. Non-Public Emergency Services. The Report and Order also amends 
the Commission's rules to allow non-public emergency services to 
receive the CPN of all incoming calls from blocked numbers requesting 
assistance. Amending the Commission's rules to allow non-public 
emergency services access to blocked Caller ID promotes the public 
interest by ensuring timely provision of emergency services without 
undermining any countervailing privacy interests.

Response to Comments by the Chief Counsel for Advocacy of the Small 
Business Administration

    33. Pursuant to the Small Business Jobs Act of 2010, which amended 
the RFA, the Commission is required to respond to any comments filed by 
the Chief Counsel for Advocacy of the Small Business Administration 
(SBA), and to provide a detailed statement of any change made to the 
proposed rules as a result of those comments. The Chief Counsel did not 
file any comments in response to the proposed rules in this proceeding.

Description and Estimate of the Number of Small Entities to Which the 
Rules Will Apply

    34. The RFA directs agencies to provide a description of, and where 
feasible, an estimate of the number of small entities that will be 
affected by the proposed rules, if adopted. The RFA generally defines 
the term ``small entity'' as having the same meaning as

[[Page 56914]]

the terms ``small business,'' ``small organization,'' and ``small 
governmental jurisdiction.'' In addition, the term ``small business'' 
has the same meaning as the term ``small business concern'' under the 
Small Business Act. Under the Small Business Act, a ``small business 
concern'' is one that: (1) Is independently owned and operated; (2) is 
not dominant in its field of operation; and (3) meets any additional 
criteria established by the Small Business Administration. Nationwide, 
there are a total of approximately 28.8 million small businesses, 
according to the SBA.

Wireline Carriers

    35. Wired Telecommunications Carriers. The U.S. Census Bureau 
defines this industry as ``establishments primarily engaged in 
operating and/or providing access to transmission facilities and 
infrastructure that they own and/or lease for the transmission of 
voice, data, text, sound, and video using wired communications 
networks. Transmission facilities may be based on a single technology 
or a combination of technologies. Establishments in this industry use 
the wired telecommunications network facilities that they operate to 
provide a variety of services, such as wired telephony services, 
including VoIP services, wired (cable) audio and video programming 
distribution, and wired broadband internet services. By exception, 
establishments providing satellite television distribution services 
using facilities and infrastructure that they operate are included in 
this industry.'' The SBA has developed a small business size standard 
for Wired Telecommunications Carriers, which consists of all such 
companies having 1,500 or fewer employees. Census data for 2012 shows 
that there were 3,117 firms that operated that year. Of this total, 
3,083 operated with fewer than 1,000 employees. Thus, under this size 
standard, the majority of firms in this industry can be considered 
small.
    36. Local Exchange Carriers (LECs). Neither the Commission nor the 
SBA has developed a small business size standard specifically for local 
exchange services. The closest applicable size standard under SBA rules 
is for the category wired telecommunications carriers. The U.S. Census 
Bureau defines this industry as ``establishments primarily engaged in 
operating and/or providing access to transmission facilities and 
infrastructure that they own and/or lease for the transmission of 
voice, data, text, sound, and video using wired communications 
networks. Transmission facilities may be based on a single technology 
or a combination of technologies. Establishments in this industry use 
the wired telecommunications network facilities that they operate to 
provide a variety of services, such as wired telephony services, 
including VoIP services, wired (cable) audio and video programming 
distribution, and wired broadband internet services. By exception, 
establishments providing satellite television distribution services 
using facilities and infrastructure that they operate are included in 
this industry.'' Under that size standard, such a business is small if 
it has 1,500 or fewer employees. Census data for 2012 show that there 
were 3,117 firms that operated that year. Of this total, 3,083 operated 
with fewer than 1,000 employees. Consequently, the Commission estimates 
that most providers of local exchange service are small businesses.
    37. Incumbent Local Exchange Carriers (Incumbent LECs). Neither the 
Commission nor the SBA has developed a small business size standard 
specifically for incumbent local exchange services. The closest 
applicable size standard under SBA rules is for the category wired 
telecommunications carriers. The U.S. Census Bureau defines this 
industry as ``establishments primarily engaged in operating and/or 
providing access to transmission facilities and infrastructure that 
they own and/or lease for the transmission of voice, data, text, sound, 
and video using wired communications networks. Transmission facilities 
may be based on a single technology or a combination of technologies. 
Establishments in this industry use the wired telecommunications 
network facilities that they operate to provide a variety of services, 
such as wired telephony services, including VoIP services, wired 
(cable) audio and video programming distribution, and wired broadband 
internet services. By exception, establishments providing satellite 
television distribution services using facilities and infrastructure 
that they operate are included in this industry.'' Under that size 
standard, such a business is small if it has 1,500 or fewer employees. 
Census data for 2012 show that there were 3,117 firms that operated 
that year. Of this total, 3,083 operated with fewer than 1,000 
employees. Consequently, the Commission estimates that most providers 
of incumbent local exchange service are small businesses.
    38. Competitive Local Exchange Carriers (Competitive LECs), 
Competitive Access Providers (CAPs), Shared-Tenant Service Providers, 
and Other Local Service Providers. Neither the Commission nor the SBA 
has developed a small business size standard specifically for these 
service providers. The appropriate size standard under SBA rules is for 
the category wired telecommunications carriers. The U.S. Census Bureau 
defines this industry as ``establishments primarily engaged in 
operating and/or providing access to transmission facilities and 
infrastructure that they own and/or lease for the transmission of 
voice, data, text, sound, and video using wired communications 
networks. Transmission facilities may be based on a single technology 
or a combination of technologies. Establishments in this industry use 
the wired telecommunications network facilities that they operate to 
provide a variety of services, such as wired telephony services, 
including VoIP services, wired (cable) audio and video programming 
distribution, and wired broadband internet services. By exception, 
establishments providing satellite television distribution services 
using facilities and infrastructure that they operate are included in 
this industry.'' Under that size standard, such a business is small if 
it has 1,500 or fewer employees. Census data for 2012 show that there 
were 3,117 firms that operated that year. Of this total, 3,083 operated 
with fewer than 1,000 employees. Consequently, the Commission estimates 
that most providers of competitive local exchange service, competitive 
access providers, Shared-Tenant Service Providers, and other local 
service providers are small entities.
    39. The Commission has included small incumbent LECs in this 
present RFA analysis. As noted above, a ``small business'' under the 
RFA is one that, inter alia, meets the pertinent small business size 
standard (e.g., a telephone communications business having 1,500 or 
fewer employees), and ``is not dominant in its field of operation.'' 
The SBA's Office of Advocacy contends that, for RFA purposes, small 
incumbent LECs are not dominant in their field of operation because any 
such dominance is not ``national'' in scope. The Commission has 
therefore included small incumbent LECs in this RFA analysis, although 
it emphasizes that this RFA action has no effect on Commission analyses 
and determinations in other, non-RFA contexts.
    40. Interexchange Carriers. Neither the Commission nor the SBA has 
developed a small business size standard specifically for providers of 
interexchange services (IXCs). The appropriate size standard under SBA 
rules is for the category wired

[[Page 56915]]

telecommunications carriers. The U.S. Census Bureau defines this 
industry as ``establishments primarily engaged in operating and/or 
providing access to transmission facilities and infrastructure that 
they own and/or lease for the transmission of voice, data, text, sound, 
and video using wired communications networks. Transmission facilities 
may be based on a single technology or a combination of technologies. 
Establishments in this industry use the wired telecommunications 
network facilities that they operate to provide a variety of services, 
such as wired telephony services, including VoIP services, wired 
(cable) audio and video programming distribution, and wired broadband 
internet services. By exception, establishments providing satellite 
television distribution services using facilities and infrastructure 
that they operate are included in this industry.'' Under that size 
standard, such a business is small if it has 1,500 or fewer employees. 
Census data for 2012 show that there were 3,117 firms that operated 
that year. Of this total, 3,083 operated with fewer than 1,000 
employees. Consequently, the Commission estimates that the majority of 
IXCs are small entities.
    41. Other Toll Carriers. Neither the Commission nor the SBA has 
developed a size standard for small businesses specifically applicable 
to other toll carriers. This category includes toll carriers that do 
not fall within the categories of interexchange carriers, operator 
service providers, prepaid calling card providers, satellite service 
carriers, or toll resellers. The closest applicable size standard under 
SBA rules is for wired telecommunications carriers. The U.S. Census 
Bureau defines this industry as ``establishments primarily engaged in 
operating and/or providing access to transmission facilities and 
infrastructure that they own and/or lease for the transmission of 
voice, data, text, sound, and video using wired communications 
networks. Transmission facilities may be based on a single technology 
or a combination of technologies. Establishments in this industry use 
the wired telecommunications network facilities that they operate to 
provide a variety of services, such as wired telephony services, 
including VoIP services, wired (cable) audio and video programming 
distribution, and wired broadband internet services. By exception, 
establishments providing satellite television distribution services 
using facilities and infrastructure that they operate are included in 
this industry.'' Under that size standard, such a business is small if 
it has 1,500 or fewer employees. Census data for 2012 show that there 
were 3,117 firms that operated that year. Of this total, 3,083 operated 
with fewer than 1,000 employees. Thus, under this category and the 
associated small business size standard, the majority of other toll 
carriers can be considered small.

Wireless Carriers

    42. Wireless Telecommunications Carriers (except Satellite). Since 
2007, the Census Bureau has placed wireless firms within this new, 
broad, economic census category. Under the present and prior 
categories, the SBA has deemed a wireless business to be small if it 
has 1,500 or fewer employees. For the category of wireless 
telecommunications carriers (except Satellite), Census data for 2012 
show that there were 967 firms that operated for the entire year. Of 
this total, 955 firms had fewer than 1,000 employees. Thus, under this 
category and the associated size standard, the Commission estimates 
that the majority of wireless telecommunications carriers (except 
satellite) are small entities. Similarly, according to internally 
developed Commission data, 413 carriers reported that they were engaged 
in the provision of wireless telephony, including cellular service, 
Personal Communications Service (PCS), and Specialized Mobile Radio 
(SMR) services. Of this total, an estimated 261 have 1,500 or fewer 
employees. Thus, using available data, the Commission estimates that 
the majority of wireless telecommunications carriers can be considered 
small.
    43. Satellite Telecommunications Providers. The category of 
satellite telecommunications ``comprises establishments primarily 
engaged in providing telecommunications services to other 
establishments in the telecommunications and broadcasting industries by 
forwarding and receiving communications signals via a system of 
satellites or reselling satellite telecommunications.'' This category 
has a small business size standard of $32.5 million or less in average 
annual receipts, under SBA rules. For this category, Census Bureau data 
for 2012 show that there were a total of 333 firms that operated for 
the entire year. Of this total, 299 firms had annual receipts of under 
$25 million. Consequently, the Commission estimates that the majority 
of satellite telecommunications firms are small entities.
    44. All Other Telecommunications. All other telecommunications 
comprise, inter alia, ``establishments primarily engaged in providing 
specialized telecommunications services, such as satellite tracking, 
communications telemetry, and radar station operation. This industry 
also includes establishments primarily engaged in providing satellite 
terminal stations and associated facilities connected with one or more 
terrestrial systems and capable of transmitting telecommunications to, 
and receiving telecommunications from, satellite systems. 
Establishments providing Internet services or voice over Internet 
protocol (VoIP) services via client-supplied telecommunications 
connections are also included in this industry.'' The SBA has developed 
a small business size standard for the category of All Other 
Telecommunications. Under that size standard, such a business is small 
if it has $32.5 million in annual receipts. For this category, Census 
Bureau data for 2012 show that there were a total of 1,442 firms that 
operated for the entire year. Of this total, 1,400 had annual receipts 
below $25 million per year. Consequently, the Commission estimates that 
the majority of all other telecommunications firms are small entities.

Resellers

    45. Toll Resellers. The Commission has not developed a definition 
for toll resellers. The closest NAICS Code Category is 
Telecommunications Resellers. The Telecommunications Resellers industry 
comprises establishments engaged in purchasing access and network 
capacity from owners and operators of telecommunications networks and 
reselling wired and wireless telecommunications services (except 
satellite) to businesses and households. Establishments in this 
industry resell telecommunications; they do not operate transmission 
facilities and infrastructure. Mobile virtual network operators (MVNOs) 
are included in this industry. The SBA has developed a small business 
size standard for the category of Telecommunications Resellers. Under 
that size standard, such a business is small if it has 1,500 or fewer 
employees. Census data for 2012 show that 1,341 firms provided resale 
services during that year. Of that number, 1,341 operated with fewer 
than 1,000 employees. Thus, under this category and the associated 
small business size standard, the majority of these resellers can be 
considered small entities. According to Commission data, 881 carriers 
have reported that they are engaged in the provision of toll resale 
services. Of this total, an estimated 857 have 1,500 or fewer 
employees. Consequently, the Commission

[[Page 56916]]

estimates that the majority of toll resellers are small entities.
    46. Local Resellers. The SBA has developed a small business size 
standard for the category of telecommunications resellers. The 
telecommunications resellers industry comprises establishments engaged 
in purchasing access and network capacity from owners and operators of 
telecommunications networks and reselling wired and wireless 
telecommunications services (except satellite) to businesses and 
households. Establishments in this industry resell telecommunications; 
they do not operate transmission facilities and infrastructure. Mobile 
virtual network operators (MVNOs) are included in this industry. Under 
that size standard, such a business is small if it has 1,500 or fewer 
employees. Census data for 2012 show that 1,341 firms provided resale 
services during that year. Of that number, all operated with fewer than 
1,000 employees. Thus, under this category and the associated small 
business size standard, the majority of these prepaid calling card 
providers can be considered small entities.
    47. Prepaid Calling Card Providers. The SBA has developed a small 
business size standard for the category of telecommunications 
resellers. The telecommunications resellers industry comprises 
establishments engaged in purchasing access and network capacity from 
owners and operators of telecommunications networks and reselling wired 
and wireless telecommunications services (except satellite) to 
businesses and households. Establishments in this industry resell 
telecommunications; they do not operate transmission facilities and 
infrastructure. Mobile virtual network operators (MVNOs) are included 
in this industry. Under that size standard, such a business is small if 
it has 1,500 or fewer employees. Census data for 2012 show that 1,341 
firms provided resale services during that year. Of that number, all 
operated with fewer than 1,000 employees. Thus, under this category and 
the associated small business size standard, the majority of these 
prepaid calling card providers can be considered small entities.

Description of Projected Reporting, Recordkeeping, and Other Compliance 
Requirements for Small Entities

    48. The Report and Order creates an exemption for threatening calls 
and calls to non-public emergency services from the Commission's Caller 
ID privacy rules. These changes affect small and large companies 
equally, and apply equally to all classes of regulated entities 
identified above.
    49. Reporting and Recordkeeping Requirements. There are no new 
reporting requirements. The Report and Order amends the caller privacy 
rules to exempt threatening calls from the CPN privacy rules, so that 
associated law enforcement and, as directed by law enforcement, 
security personnel have quick access to information they need to aid 
their investigations. Voice service providers do not need to change 
their current recordkeeping as they have been able to provide CPN when 
requested in the past.
    50. The Report and Order adds a recordkeeping requirement. The 
Commission amends its rules to allow non-public emergency services to 
obtain blocked Caller ID information associated with calls requesting 
assistance. Voice service providers will need to keep a record of when 
they provide blocked Caller ID associated with calls requesting 
assistance to non-public emergency services providers.
    51. Other Compliance Requirements. Voice service providers will be 
required to release blocked Caller ID information when it is requested 
by law enforcement in conjunction with circumstances amounting to a 
threatening call and when a non-public emergency service requests 
blocked Caller ID. To do so, voice service providers must comply with 
law enforcement requests for CPN as they currently do under ECPA. The 
Commission anticipates the impact will be small because of the 
statutory requirements already in place.

Steps Taken To Minimize the Significant Economic Impact on Small 
Entities, and Significant Alternatives Considered

    52. The RFA requires an agency to describe any significant 
alternatives that it has considered in reaching its approach, which may 
include the following four alternatives, among others: (1) the 
establishment of differing compliance or reporting requirements 
timetables that take into account the resources available to small 
entities; (2) the clarification, consolidation, or simplification of 
compliance or reporting requirements under the rule for small entities; 
(3) the use of performance, rather than design, standards; and (4) an 
exemption from coverage of the rule, or any part thereof, for small 
entities.
    53. The Commission considered feedback from the Caller ID NPRM in 
crafting the final order. The Commission evaluated the comments in 
light of the goal of removing regulatory roadblocks to help security 
and law enforcement personnel responsible for the safety of parties 
receiving certain threatening calls obtain quick access to the Caller 
ID information needed to identify and thwart threatening callers. While 
a commenter suggested permissive rules, the Commission implemented 
mandatory rules in light of public safety concerns. The Commission 
adopts an exemption instead of simply streamlining the waiver process 
to allow for virtually immediate access to blocked Caller ID 
information upon proper request in threatening situations. The 
Commission considered continuing the waiver process, but inherent 
delays in the waiver process do not meet the goal of streamlining 
access to information needed to investigate threatening calls. In 
addition, the Commission reduced uncertainty, burdens and costs on 
small business providers that seek to relay the blocked Caller ID 
information, by putting the identification of ``security personnel'' in 
the hands of law enforcement as opposed to providers.
    54. The Commission does not see a need to establish a special 
timetable for small entities to reach compliance with the modification 
to the rules. No small business has asked for a delay in implementing 
the rules. In considering the burden on small business, the Commission 
notes that they already have responsibilities under ECPA, and the 
Commission aligns its threatening call definition with that of ECPA. 
Similarly, there are no design standards or performance standards to 
consider in this rulemaking.

Federal Rules Which Duplicate, Overlap, or Conflict With, the 
Commission's Rules

    55. None.

Ordering Clauses

    56. Pursuant to the authority contained in sections 1-4, 201 and 
222 of the Communications Act of 1934, as amended, 47 U.S.C. 151-154, 
201, 222, This Report and Order IS ADOPTED and that part 64 of the 
Commission's rules, 47 CFR 64.1600, 64.1601, are amended.
    57. The Commission's Consumer & Governmental Affairs Bureau, 
Reference Information Center, sent a copy of the Report and Order to 
Congress and the Government Accountability Office pursuant to the 
Congressional Review Act, see 5 U.S.C. 801(a)(1)(A).

List of Subjects in 47 CFR Part 64

    Communications common carriers, Reporting and recordkeeping 
requirements, Telecommunications, Telephone.


[[Page 56917]]


Federal Communications Commission.
Katura Jackson,
Federal Register Liaison Officer, Office of the Secretary.

Final Rules

    For the reasons discussed in the preamble, the Federal 
Communications Commission amends 47 CFR part 64 as follows:

PART 64--MISCELLANEOUS RULES RELATING TO COMMON CARRIERS

0
1. The authority citation for part 64 continues to read as follows:

    Authority:  47 U.S.C. 154, 225, 254(k), 403(b)(2)(B), (c), 715, 
Pub. L. 104-104, 110 Stat. 56. Interpret or apply 47 U.S.C. 201, 
218, 222, 225, 226, 227, 228, 254(k), 616, 620, and the Middle Class 
Tax Relief and Job Creation Act of 2012, Pub. L. 112-96, unless 
otherwise noted.


0
2. Amend Sec.  64.1600 by adding paragraph (l) to read as follows:


Sec.  64.1600  Definitions.

* * * * *
    (l) Threatening Call. The term ``threatening call'' is any call 
that conveys an emergency involving danger of death or serious physical 
injury to any person requiring disclosure without delay of information 
relating to the emergency.


0
3. Amend Sec.  64.1601 by revising paragraph (d)(4)(ii) and by adding 
paragraphs (f) and (g) to read as follows:


Sec.  64.1601  Delivery requirements and privacy restrictions.

    (d) * * *
    (4) * * *
    (ii) Is used on a public agency's emergency telephone line or in 
conjunction with 911 emergency services, on a telephone line to contact 
non-public emergency services licensed by the state or municipality, or 
on any entity's emergency assistance poison control telephone line; or
* * * * *
    (f) Paragraph (b) of this section shall not apply when CPN delivery 
is made in connection with a threatening call. Upon report of such a 
threatening call by law enforcement on behalf of the threatened party, 
the carrier will provide any CPN of the calling party to law 
enforcement and, as directed by law enforcement, to security personnel 
for the called party for the purpose of identifying the party 
responsible for the threatening call.
    (g) For law enforcement or security personnel of the called party 
investigating the threat:
    (1) The CPN on incoming restricted calls may not be passed on to 
the line called;
    (2) Any system used to record CPN must be operated in a secure way, 
limiting access to designated telecommunications and security 
personnel, as directed by law enforcement;
    (3) Telecommunications and security personnel, as directed by law 
enforcement, may access restricted CPN data only when investigating 
phone calls of a threatening and serious nature, and shall document 
that access as part of the investigative report;
    (4) Carriers transmitting restricted CPN information must take 
reasonable measures to ensure security of such communications;
    (5) CPN information must be destroyed in a secure manner after a 
reasonable retention period; and
    (6) Any violation of these conditions must be reported promptly to 
the Commission.
[FR Doc. 2017-25917 Filed 11-30-17; 8:45 am]
 BILLING CODE 6712-01-P



                                                                  Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations                                       56909

                                                Environmental Protection Agency, may                    FEDERAL COMMUNICATIONS                                Street SW., Room CY–A257,
                                                conduct research on short sea                           COMMISSION                                            Washington, DC 20554. The full text of
                                                transportation regarding:                                                                                     this document and any subsequently
                                                   (1) The environmental and                            47 CFR Part 64                                        filed documents in this matter may also
                                                transportation benefits to be derived                   [CC Docket No. 91–281; FCC 17–132]                    be found by searching ECFS at: http://
                                                from short sea transportation                                                                                 apps.fcc.gov/ecfs/ (insert CC Docket No.
                                                alternatives for other forms of                         Calling Number Identification                         91–281 into the Proceeding block).
                                                transportation;                                         Service—Caller ID                                     Congressional Review Act
                                                   (2) Technology, vessel design, and
                                                                                                        AGENCY:  Federal Communications                         The Commission sent a copy of this
                                                other improvements that would reduce
                                                                                                        Commission.                                           Report and Order to Congress and the
                                                emissions, increase fuel economy, and
                                                lower costs of short sea transportation                 ACTION: Final rule.                                   Government Accountability Office
                                                and increase the efficiency of                                                                                pursuant to the Congressional Review
                                                                                                        SUMMARY:    In this document, the                     Act, see 5 U.S.C. 801(a)(1)(A).
                                                intermodal transfers; and                               Commission amends its Caller
                                                   (3) Solutions to impediments to short                Identification (Caller ID) privacy rules to           Final Paperwork Reduction Act of 1995
                                                sea transportation projects designated.                 allow law enforcement and security                    Analysis
                                                § 393.6 America’s Marine Highway
                                                                                                        personnel, as directed by law                           This document contains modified
                                                Program Project grants.                                 enforcement, to obtain quick access to                information collection requirements.
                                                                                                        blocked Caller ID information needed to               The Commission, as part of its
                                                (a) How does MARAD administer the                       identify and thwart threatening callers.              continuing effort to reduce paperwork
                                                AMHP grant program?                                     The Commission exempts threatening                    burdens, will invite the general public
                                                   (1) The Associate Administrator for                  calls from blocked numbers from its                   to comment on the information
                                                Intermodal Systems Development                          caller privacy rules. Studies and reports             collection requirements contained in
                                                manages the program under the                           show a disturbing increase in                         Report and Order as required by the
                                                guidance and the immediate                              threatening calls in recent years. Many               Paperwork Reduction Act (PRA) of
                                                administrative direction of the Maritime                threatening calls come from blocked                   1995, Public Law 104–13. In addition,
                                                Administrator.                                          numbers. It directs carries that upon                 the Commission notes that, pursuant to
                                                                                                        report of such a threatening call by law              the Small Business Paperwork Relief
                                                   (2) MARAD establishes grant program
                                                                                                        enforcement on behalf of the threatened               Act of 2002, Public Law 107–198, 44
                                                priorities as reflected in its grant
                                                                                                        party, the carrier will provide any CPN               U.S.C. 3506(c)(4), the Commission
                                                opportunity announcements and, from
                                                                                                        of the calling party to law enforcement               previously sought comment on how the
                                                time-to-time, issues clarifying guidance
                                                                                                        and, as directed by law enforcement, to               Commission might ‘‘further reduce the
                                                documents through the MARAD Web
                                                                                                        security personnel for the called party               information burden for small business
                                                site and the Federal Register.
                                                                                                        for the purpose of identifying the party              concerns with fewer than 25
                                                   (3) The Administrator makes funding                  responsible for the threatening call. The             employees.’’
                                                recommendations to the Secretary, who                   Commission also amends its rules to
                                                has the authority to award grants.                      allow non-public emergency services to                Synopsis
                                                (b) How does MARAD make grant                           obtain blocked Caller ID information                    1. In Report and Order, the
                                                opportunities known?                                    associated with calls requesting                      Commission helps security and law
                                                                                                        assistance.                                           enforcement personnel obtain quick
                                                  (1) MARAD determines which grant                                                                            access to blocked Caller ID information
                                                opportunities it will offer, and                        DATES:  Effective January 2, 2018, except
                                                                                                        for 47 CFR 64.1601(d)(4)(ii) and (f),                 needed to identify and thwart
                                                establishes application deadlines and                                                                         threatening callers. It also amends its
                                                programmatic requirements when grant                    which contain new or modified
                                                                                                        information collection requirements that              rules to allow non-public emergency
                                                funds become available to the AMHP.                                                                           services to obtain blocked Caller ID
                                                  (2) The MARAD staff prepares Notice                   require review by the Office of
                                                                                                        Management and Budget (OMB) under                     information associated with calls
                                                of Funding Opportunity (NOFO)                                                                                 requesting assistance.
                                                announcements consisting of all                         the Paperwork Reduction Act (PRA),
                                                                                                                                                                2. The number of threatening phone
                                                information necessary to apply for each                 shall become effective 30 days after the
                                                                                                                                                              calls has increased dramatically in
                                                grant and publishes the announcement                    Commission’s publication of a
                                                                                                                                                              recent years. These calls traumatize
                                                in the Federal Register and on                          document in the Federal Register,
                                                                                                                                                              communities and result in substantial
                                                grants.gov.                                             which will announce approval by OMB
                                                                                                                                                              disruption to schools, religious
                                                                                                        under the PRA.
                                                (c) How may an applicant apply for an                                                                         organizations, and other entities. They
                                                                                                        FOR FURTHER INFORMATION CONTACT:                      also drain public resources by requiring
                                                AMHP grant?                                             Nellie A. Foosaner, Consumer Policy                   the deployment of police and bomb
                                                  (1) Applicants may apply for a grant                  Division, Consumer and Governmental                   units. Schools and others receiving
                                                using grants.gov or, in connection with                 Affairs Bureau (CGB), at (202) 418–2925,              threats have suggested that blocked
                                                a Federal Register announcement, by                     email: Nellie.Foosaner@fcc.gov.                       Caller ID information hinders a rapid
                                                submitting the necessary information to                 SUPPLEMENTARY INFORMATION: This is a                  response. The Commission’s action
                                                the AMHP Office in electronic form.                     summary of the Commission’s Report                    moves away from case-by-case waivers
                                                  (2) [Reserved]                                        and Order, FCC 17–132, CC Docket No.                  to a streamlined approach that will help
jstallworth on DSKBBY8HB2PROD with RULES




                                                                                                        91–281, adopted on October 24, 2017,                  protect the safety of threatened parties
                                                  By Order of the Maritime Administrator.
                                                                                                        and released on October 25, 2017. The                 in a timely way.
                                                  Dated: November 28, 2017.                             full text of this document will be
                                                T. Mitchell Hudson, Jr.,                                available for public inspection and                   Caller ID Exemption for Threatening
                                                Secretary, Maritime Administration.                     copying via ECFS, and during regular                  Calls
                                                [FR Doc. 2017–25897 Filed 11–30–17; 8:45 am]            business hours at the FCC Reference                     3. The Need for an Exemption. The
                                                BILLING CODE 4910–81–P                                  Information Center, Portals II, 445 12th              Commission Modifies its Caller ID rules


                                           VerDate Sep<11>2014   14:57 Nov 30, 2017   Jkt 244001   PO 00000   Frm 00051   Fmt 4700   Sfmt 4700   E:\FR\FM\01DER1.SGM   01DER1


                                                56910             Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations

                                                to exempt threatening calls from the                    ‘‘valid request’’ from law enforcement,               authorized call tracing or trapping
                                                Calling Party Number (CPN) privacy                      as suggested by CenturyLink, because                  procedures specifically requested by a
                                                rules so that security personnel and law                CTIA states carriers have an excellent                law enforcement agency.’’ To the extent
                                                enforcement have quick access to                        track record of complying with law                    that AT&T and NTCA—The Rural
                                                information they need to aid their                      enforcement requests under ECPA. The                  Broadband Association ask the
                                                investigations. The Commission agrees                   Commission declines at this time to                   Commission to somehow exempt
                                                with the vast majority of commenters                    create a new law enforcement request                  carriers from any other legal liability,
                                                that the exemption promotes public                      process because the record reveals no                 the Commission declines to do so. The
                                                safety.                                                 evidence that law enforcement requests                Commission’s concern is only with
                                                  4. This new exemption is consistent                   for this information have been                        ensuring that its rules do not interfere
                                                with the Commission’s prior approach                    ineffective or unreliable in the past. The            with the ability of carriers to respond to
                                                in this area. The Commission has                        record reveals no scenarios where a                   law enforcement requests as allowed
                                                previously concluded, for example, that                 request for Caller ID by law                          under law.
                                                to the extent Caller ID services are used               enforcement, as the Commission                           8. Definition of ‘‘Threatening Call.’’
                                                to deliver emergency services, privacy                  describes below, should give carriers                 The Commission defines the term
                                                requirements should not apply to                        reason to question the validity of the                ‘‘threatening call,’’ which triggers the
                                                delivery of CPN to a public agency’s                    emergency. Further, the imminent and                  application of the new exemption, as
                                                emergency lines, a poison control line,                 grave nature of threatening calls, as                 ‘‘any call that conveys an emergency
                                                or in conjunction with 911 emergency                    defined below, leave little time for the              involving danger of death or serious
                                                services. In these instances, the                       exercise of discretion in whether to                  physical injury to any person requiring
                                                Commission concluded that Caller ID                     disclose information after law                        disclosure without delay of information
                                                blocking mechanisms could jeopardize                    enforcement has become involved. As                   relating to the emergency.’’ Typically, a
                                                emergency services and therefore pose a                 discussed below, the Commission                       call from a person simply reporting a
                                                serious threat to safety. The Commission                adopts the ECPA standard for disclosure               threat, where the facts of the call
                                                believes that threatening calls present                 of information. The Commission does                   indicate that the caller wishes to remain
                                                equally compelling circumstances in                     not find that standard to be inconsistent             anonymous, would not be subject to
                                                which the need to ensure public safety,                 with a mandatory disclosure                           disclosure because disclosure would not
                                                in accordance with the Commission’s                     requirement. Carriers that are required               be necessary to prevent death or serious
                                                fundamental statutory mission,                          to make disclosures in the very specific,             bodily injury. In the event disclosure is
                                                outweighs any CPN privacy interest of                   narrowly defined scenario covered by                  necessary to prevent death or serious
                                                the threatening caller.                                 the Commission’s new exemption will                   bodily injury, however, the rule would
                                                  5. The Commission disagrees with the                  not violate the more flexible ECPA                    allow disclosure only to law
                                                sole commenter who urges it to not                                                                            enforcement. The Commission thinks
                                                                                                        standard by complying with the
                                                adopt an exemption but instead                                                                                this is appropriate and permitted by
                                                                                                        Commission’s requirement. Moreover,
                                                continue to issue case-by-case waivers,                                                                       ECPA’s emergency exception. The
                                                                                                        the Commission believes that a law
                                                albeit on a streamlined basis. The                                                                            Commission does not wish to deter
                                                                                                        enforcement request based on the
                                                waiver process, even if streamlined,                                                                          anonymous tips made to law
                                                                                                        possibility of death or serious injury can
                                                would not provide equivalent benefits                                                                         enforcement. This definition ensures
                                                                                                        satisfy ECPA’s ‘‘good faith’’ standard to
                                                in combatting threatening calls.                                                                              consistency with the emergency-
                                                                                                        justify a carrier’s voluntary disclosure of
                                                Investigation of these cases can depend                                                                       disclosure provision of ECPA, as urged
                                                                                                        such information.
                                                on immediate action to stop a                                                                                 by several commenters, and because it
                                                potentially catastrophic event. An                         7. The Commission agrees with AT&T                 satisfies the Commission’s goal of
                                                exemption would allow for virtually                     that carriers should not be subject to                targeting the most threatening calls.
                                                immediate access to blocked Caller ID                   liability for violation of its Caller ID              NCTA states that the Commission
                                                information upon proper request in                      privacy rules if they disclose blocked                ‘‘should define a threatening call under
                                                threatening situations. The Commission                  Caller ID pursuant to the new                         § 64.1600 of its rules as ‘any call that
                                                thus agrees with the commenters who                     exemption. As CTIA notes, ‘‘[l]aw                     includes a threat involving danger of
                                                point out that threatening calls should                 enforcement has the experience and the                death or serious physical injury to any
                                                be addressed immediately through an                     thousands of officers in communities                  person.’ ’’ The Commission declines to
                                                exemption in the Commission’s rules                     throughout the country who are already                use NCTA’s definition because referring
                                                rather than a case-by-case waiver                       positioned to evaluate whether a threat               to ‘‘emergency’’ rather than to ‘‘threat’’
                                                process.                                                is genuine.’’ Law enforcement’s                       encompasses more situations where
                                                  6. The Commission also disagrees                      determination of a threatening call                   immediate disclosure is necessary to
                                                with commenters who urge that carriers                  coupled with the mandatory nature of                  address an emergency. Additionally, its
                                                should have discretion to decline law                   the disclosure removes any justification              proposed definition is consistent with
                                                enforcement requests to get Caller ID                   for placing liability on carriers who                 ECPA. Finally, the Commission
                                                information. CTIA—The Wireless                          comply with a proper request for                      includes ‘‘disclosure without delay’’
                                                Association claims that a mandate is not                blocked Caller ID. CTIA suggests that                 within the definition to further align its
                                                necessary, noting both the industry’s                   the Commission adopts a provision in                  disclosure requirement under
                                                long and successful track record of                     its rule § 64.1601(b)’s stating that                  circumstances where ECPA allows it.
                                                cooperation with law enforcement and                    prohibition on overriding a privacy                      9. Because carriers are already
                                                that the Electronic Communications                      indicator does not apply when ‘‘CPN                   familiar with the ECPA standard and
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                                                Privacy Act (ECPA) utilizes a voluntary                 delivery . . . (iv) Is provided in                    ECPA covers the imminent nature of the
                                                disclosure provision. While the                         connection with any lawful request by                 dangers envisioned by the Caller ID
                                                Commission believes that the industry’s                 a law enforcement agency for assistance               NPRM, published at 82 FR 33856, July
                                                record may indeed be laudatory, the                     in an emergency.’’ Such a provision is                21, 2017, and commenters, the
                                                Commission concludes that mandatory                     unnecessary in light of the                           Commission tailors its rule to align with
                                                disclosure is essential to its exemption.               Commission’s existing rule,                           the ECPA definition for purposes of this
                                                The Commission declines to define a                     § 64.1601(d)(4)(iii), exempting ‘‘legally             new exemption. The Commission agrees


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                                                                  Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations                                        56911

                                                that it makes sense to align its definition             information from the providers as                     situations NTCA describes. The
                                                of a threatening call with existing                     directed by law enforcement because                   determination NTCA urges would
                                                federal law to ensure that carriers have                law enforcement will generally be in a                dependent on the facts of a specific
                                                consistent legal standards to apply in                  better position than providers to                     situation, and is, therefore, not
                                                situations where both the Commission’s                  determine who qualifies as security                   appropriate for the general exemption
                                                rules and ECPA apply. The Commission                    personnel. The Commission limits the                  the Commission adopts here.
                                                also agrees with commenters that the                    disclosure of the blocked Caller ID                   Accordingly, the Commission includes
                                                ECPA definition would sufficiently                      information to prevent abuse, and to                  the following conditions in its rule for
                                                cover the types of calls it seeks to                    protect the privacy interests of parties              law enforcement or, as directed by law
                                                exempt from the Caller ID blocking rule,                who may block their Caller ID for valid               enforcement, security personnel of the
                                                without being either over- or under-                    privacy interests, such as domestic                   called party investigating the threat: (1)
                                                inclusive, or including terms that could                violence victims. By limiting the                     The CPN on incoming restricted calls
                                                be ambiguous.                                           disclosure to law enforcement or, as                  may not be passed on to the line called;
                                                   10. Law Enforcement Involvement.                     directed by law enforcement, to security              (2) any system used to record CPN must
                                                The Commission finds that, to ensure                    personnel for purposes of investigating               be operated in a secure way, limiting
                                                the exemption is not abused, a request                  a threat, the Commission seeks to                     access to designated
                                                for blocked Caller ID information                       prevent exploitations of the amended                  telecommunications and security
                                                associated with a threatening call must                 rule, such as an abuser tracking down a               personnel, as directed by law
                                                be made by law enforcement on behalf                    victim. The Commission defines                        enforcement; (3) telecommunications
                                                of the threatened party. The                            security personnel as ‘‘those individuals             and security personnel, as directed by
                                                Commission believes that this                           directly responsible for maintaining                  law enforcement, may access restricted
                                                requirement will, among other things,                   safety of the threatened entity consistent            CPN data only when investigating calls
                                                ensure that such requests concern a                     with the nature of the threat.’’ For                  involving danger of death or serious
                                                bona fide threatening call and will not                 example, employees whose duties                       physical injury to any person requiring
                                                be a pretext for obtaining blocked Caller               include security at an institution would              disclosure without delay of information
                                                ID for other purposes. As CTIA                          qualify as security personnel; by                     relating to the emergency, and shall
                                                commented, such a requirement will                      contrast, an employee who merely                      document that access as part of the
                                                ensure there is no ambiguity regarding                  answered the threatening phone or an                  investigative report; (4) carriers
                                                the necessary level of law enforcement                  individual homeowner would not.                       transmitting restricted CPN information
                                                involvement.                                            Security personnel may include, but are               must take reasonable measures to ensure
                                                   11. The Commission agrees with                       not limited to, corporate and                         the security of such communications;
                                                commenters that law enforcement                         government agency security personnel,                 (5) CPN information must be destroyed
                                                involvement at this stage of the process                                                                      in a secure manner after a reasonable
                                                                                                        and school or university security staff
                                                is essential to avoid having carriers
                                                                                                        acting within the scope of their duties.              retention period; and, (6) any violation
                                                make a determination on what
                                                                                                        In the case of an individual homeowner,               of these conditions must be reported
                                                constitutes a threatening call. AT&T
                                                                                                        law enforcement can take reasonable                   promptly to the Commission. The
                                                avers that the involvement of law
                                                                                                        action to protect the homeowner as it                 Commission expects that these
                                                enforcement would help ensure
                                                                                                        conducts its investigation of a                       boundaries on how the disclosed Caller
                                                compliance with the ECPA disclosure
                                                                                                        threatening call. The Commission                      ID information must be treated will
                                                requirements, and would help prevent
                                                                                                        allows disclosure to security personnel               advance public safety efforts while
                                                overbroad disclosures of blocked caller
                                                                                                        as directed by law enforcement to                     protecting valid privacy interests. The
                                                ID information that may harm the
                                                                                                        encompass situations where security                   Commission has imposed these
                                                privacy of non-threatening callers.
                                                According to AT&T, law enforcement                      personnel need access to the blocked                  conditions on waivers both to ensure
                                                officials are ‘‘indisputably better                     Caller ID information for investigative               that the Caller ID information in
                                                qualified to validate the existence of                  purposes, as in instances when a large                question is accessible only to persons
                                                emergency circumstances than carrier                    institution with its own security force,              with direct involvement in investigating
                                                personnel,’’ and are likely more familiar               like a university or government agency,               the threatening calls and to ensure that
                                                with the facts giving rise to a requested               receives a threat.                                    the information is used only for that
                                                disclosure. CTIA adds that requiring law                   13. The Commission agrees with                     purpose. The Commission has no
                                                enforcement involvement when                            CTIA’s recommendation that ‘‘called                   indication that these conditions did not
                                                restricted Caller ID information is                     parties should not be the recipients of               properly protect privacy interests in the
                                                requested would deter parties from                      information,’’ and the ‘‘use of disclosed             cases underlying the waivers, and the
                                                manipulating the unblocking process.                    CPN should be restricted—by rule—in a                 record does not reveal any reason to
                                                The Commission agrees with                              manner consistent with prior waivers.’’               doubt their efficacy more generally.
                                                commenters that law enforcement                         In its reply comments, NTCA asserts                      14. Carrier Obligations Under Section
                                                personnel are in the best position to                   that, in times of exigency or in remote               222 of the Act. The Commission finds
                                                determine the existence of a credible                   or insular areas, Caller ID information               that the disclosure required by the new
                                                threat that necessitates revealing CPN to               should be available to volunteer                      exemption the Commission adopts here
                                                investigate the threatening call.                       rescuers and similar non-law                          is consistent with section 222 of the Act.
                                                   12. Likewise, the Commission finds                   enforcement personnel with a safe                     Section 222(a) of the Act states that
                                                that only law enforcement personnel                     harbor provision for carriers. The rules              ‘‘[e]very telecommunications carrier has
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                                                and, as directed by law enforcement,                    the Commission adopts here make                       a duty to protect the confidentiality of
                                                others directly responsible for the safety              Caller ID information available to                    proprietary information of, and relating
                                                and security of the threatened party                    ‘‘security personnel,’’ as directed by law            to, other telecommunication carriers,
                                                should receive the otherwise protected                  enforcement, as well as law                           equipment manufacturers, and
                                                Caller ID information in the case of                    enforcement, and the Commission’s                     customers, including
                                                threatening calls. Security personnel                   definition of ‘‘security personnel’’ does             telecommunication carriers reselling
                                                may only receive the blocked Caller ID                  not necessarily exclude the types of                  telecommunications services provided


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                                                56912             Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations

                                                by a telecommunications carrier.’’ The                  Comments filed in response support the                   20. The Bureau previously waived the
                                                Commission’s amended rule requiring                     waiver and note the public interest in                Caller ID privacy rule for a private
                                                carriers to disclose blocked Caller ID                  promoting efforts to identify and thwart              ambulance service, Chevrah Hatzalah
                                                information when law enforcement                        individuals making threatening calls to               Volunteer Ambulance Corps Inc.
                                                requests it to investigate threatening                  JCCs. No commenter opposed the                        (Hatzalah). In granting the waiver, the
                                                calls does not contravene carriers’                     waiver.                                               Bureau noted that Hatzalah’s automatic
                                                obligations under section 222 of the Act.                  17. In the Caller ID NPRM, the                     dial retrieval system ‘‘. . . is disrupted
                                                   15. In addressing the threatening calls              Commission confirmed that good cause                  when the incoming call comes from a
                                                recently received by Jewish Community                   continued to exist to maintain the                    caller who has requested that his/her
                                                Centers, the Bureau discussed section                   temporary waiver of § 64.1601(b) of the               number not be revealed to the called
                                                222 of the Act in connection with the                   Commission’s rules granted to JCCs and                party. In this circumstance, Hatzalah
                                                statutory protection of customer                        the carriers who serve them for                       states that the inability to automatically
                                                proprietary network information. The                    disclosure of CPN associated with                     identify callers creates several problems
                                                Commission agrees with the Bureau’s                     threatening calls. The Caller ID NPRM                 that can delay or even prevent the
                                                view that section 222(d) of the Act                     stated that in the event the Commission               timely provision of emergency care.’’ In
                                                allows for carriers to disclose blocked                 were to amend its rules to recognize a                its petition, Hatzalah further argued that
                                                Caller ID in the case of unlawful activity              more general exemption for threatening                allowing it to access blocked Caller ID
                                                because section 222(d) of the Act states,               calls, the JCC waiver would be                        information ‘‘would not frustrate [the]
                                                ‘‘[n]othing in this section prohibits a                 encompassed within the protections                    purpose [of the Commission’s rule]
                                                telecommunications carrier from using,                  afforded by that exemption. In Report                 because the Commission has recognized
                                                disclosing, or permitting access to                     and Order, the Commission recognizes                  that a caller’s privacy interest should
                                                customer proprietary network                            an exemption for threatening calls                    not interfere with the delivery of
                                                information obtained from its                           thereby encompassing the JCC waiver.                  emergency services.’’
                                                customers, either directly or indirectly                Accordingly, the JCC waiver is no longer                 21. The Bureau found that the waiver
                                                through its agents . . . to protect users               necessary, and is superseded by                       served the public interest ‘‘because
                                                of those services and other carriers from               document FCC 17–32 and terminated as                  Hatzalah will be better able to respond
                                                fraudulent, abusive, or unlawful use of,                of the effective date of the rule changes             to emergency situations by saving the
                                                or subscription to, such services.’’ As                 adopted herein.                                       crucial time taken when requesting
                                                described above, the Commission                                                                               phone number and location information
                                                defines a ‘‘threatening call’’ as ‘‘any call            Exemption for Non-Public Entities                     from the caller.’’ The Bureau also noted,
                                                that conveys an emergency involving                     Providing Emergency Services                          ‘‘. . . people seeking emergency
                                                danger of death or serious physical                                                                           services are often under great stress
                                                                                                           18. The Commission also amends its
                                                injury to any person requiring                                                                                when they call, which can lead to
                                                                                                        rules to allow non-public emergency
                                                disclosure without delay of information                                                                       difficulty in accurately communicating
                                                                                                        services to receive the CPN of all
                                                relating to the emergency.’’ By limiting                                                                      the vital telephone number and location
                                                                                                        incoming calls from blocked numbers
                                                the disclosure of blocked Caller ID to                                                                        information.’’ Finally, the Bureau agreed
                                                                                                        requesting assistance. The Commission
                                                narrowly defined cases of threatening                                                                         with Hatzalah ‘‘that a caller seeking
                                                                                                        believes amending its rules to allow
                                                calls that raise the ‘‘danger of death or                                                                     emergency services has an interest in
                                                                                                        non-public emergency services access to               the number becoming known to the
                                                serious physical injury to any person,’’
                                                the Commission ensures that carriers are                blocked Caller ID promotes the public                 emergency provider to speed the
                                                within their obligations under section                  interest by ensuring timely provision of              provision of emergency services and,
                                                222 of the Act.                                         emergency services without                            therefore, any privacy concerns are
                                                                                                        undermining any countervailing privacy                minimized in this context.’’
                                                The Jewish Community Centers’                           interests.                                               22. In the Caller ID NPRM, the
                                                Temporary Waiver                                           19. The Commission previously                      Commission sought comment on
                                                  16. On February 28, 2017, Senator                     concluded that ‘‘[t]o the extent that                 whether it should extend the proposed
                                                Charles E. Schumer submitted a letter to                CPN-based services are used to deliver                exemption to non-public entities that
                                                the Commission expressing concern                       emergency services, the Commission                    provide emergency services such as
                                                regarding recent bomb threats made via                  finds that privacy requirements for CPN-              private ambulance companies. Hatzalah
                                                phone against various Jewish                            based services should not apply to                    urges us to amend its rules for the same
                                                Community Centers (JCCs) in New York                    delivery of the CPN to a public agency’s              reasons the Bureau granted it a waiver
                                                and across the nation. Senator Schumer                  emergency line, a poison control line, or             so that other non-public emergency
                                                noted that the Commission has played                    in conjunction with 911 emergency                     services will also have access to blocked
                                                a valuable role in ensuring law                         services’’ and has noted that ‘‘in an                 Caller ID to provide the requested
                                                enforcement and others are not                          emergency, a caller is not likely to                  assistance. The Commission agrees that
                                                hindered in their access to the caller                  remember to dial or even know to dial                 the Hatzalah Order’s reasoning should
                                                information of threatening calls and                    an unblocking code.’’ Here the                        apply more generally and find that
                                                suggested consideration of the grant of                 Commission takes its previous                         allowing non-public emergency services
                                                a waiver. On March 3, 2017, CGB                         conclusions a logical step further by                 to access blocked Caller ID promotes
                                                granted to JCCs, and any carriers that                  amending the rules to allow non-public                public safety and does not undermine
                                                serve JCCs, a temporary, emergency                      emergency services to retrieve from                   any countervailing privacy interests
                                                waiver of § 64.1601(b) of the                           carriers the blocked Caller ID of callers             associated with revealing CPN. Petition
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                                                Commission’s rules. In so doing, CGB                    seeking assistance. The Commission                    of Chevrah Hatzalah Volunteer
                                                indicated that this temporary waiver                    believes these callers would want an                  Ambulance Corps Inc. for Waiver of
                                                would remain in effect until the                        emergency service, whether a public                   Section 1601(b) of the Commission’s
                                                Commission determined whether the                       agency or non-public entity, to be able               Rules—Blocked Telephone Numbers,
                                                waiver should be made permanent. In                     to quickly and easily contact or locate               CC Docket No. 91–281, Order, 28 FCC
                                                addition, CGB sought comment on                         them using their phone number to                      Rcd 1253 (CGB 2013) (order was not
                                                whether to make this waiver permanent.                  provide assistance.                                   published in the Federal Register). In


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                                                                  Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations                                         56913

                                                order to facilitate the public safety goals             any person requiring disclosure without               of these conditions must be reported
                                                of non-public emergency services, the                   delay of information relating to the                  promptly to the Commission.
                                                Commission amends its Caller ID                         emergency.’’ This definition is                          30. Carrier Obligations Under Section
                                                privacy rules to allow such services to                 consistent with the emergency-                        222 of the Act. The disclosure required
                                                obtain blocked Caller ID from carriers.                 disclosure provision of ECPA, and it                  by the new exemption adopted in the
                                                   23. Consistent with the Hatzalah                     satisfies the Commission’s goal of                    Report and Order is consistent with
                                                Order, entities providing emergency                     targeting the most threatening calls.                 section 222 of the Act. Section 222(a) of
                                                services must be licensed by a state or                    27. Law Enforcement Involvement. To                the Act states that ‘‘[e]very
                                                municipality to provide such services to                ensure the exemption is not abused, a                 telecommunications carrier has a duty
                                                qualify for this exemption. Unlike the                  request for blocked Caller ID associated              to protect the confidentiality of
                                                threatened callers discussed above, non-                with a threatening call must be made by               proprietary information of, and relating
                                                public emergency services do not have                   law enforcement on behalf of the                      to, other telecommunication carriers,
                                                to act in conjunction with law                          threatened party. The Commission                      equipment manufacturers, and
                                                enforcement to obtain blocked Caller ID                 believes that this requirement will,                  customers, including
                                                information from carriers. Involving                    among other things, ensure that such                  telecommunication carriers reselling
                                                public emergency services in this                       requests concern a bona fide threatening              telecommunications services provided
                                                scenario would undermine the goal of                    call and will not be a pretext for                    by a telecommunications carrier.’’ The
                                                allowing providers of emergency                         obtaining blocked Caller ID for other                 Commission’s amended rule requiring
                                                services to provide quick and effective                 purposes.                                             carriers to disclose blocked Caller ID
                                                assistance to individuals seeking such                     28. Only Law Enforcement and                       information when law enforcement
                                                assistance.                                             Security Personnel Receive Blocked                    requests it does not contravene carriers’
                                                                                                        Caller ID. Only law enforcement                       obligations under section 222 of the Act.
                                                Final Regulatory Flexibility Act                        personnel and others responsible for the                 31. Jewish Community Center
                                                Analysis                                                safety and, as directed by law                        Temporary Waiver. The Report and
                                                   24. As required by the Regulatory                    enforcement, security personnel of the                Order recognizes an exemption for
                                                Flexibility Act of 1980, as amended,                    threatened party should receive the                   threatening calls thereby encompassing
                                                (RFA), the Commission incorporated an                   otherwise protected Caller ID                         the JCC waiver. Accordingly, the JCC
                                                Initial Regulatory Flexibility Analysis                 information in the case of threatening                waiver is no longer necessary, and is
                                                (IRFA) into the Caller ID NPRM. The                     calls. The Report and Order limits the                superseded by the Report and Order.
                                                Commission sought written comment on                    disclosure of the blocked Caller ID                      32. Non-Public Emergency Services.
                                                the proposals in the Caller ID NPRM,                    information to prevent abuse of the                   The Report and Order also amends the
                                                including comment on the IRFA. No                       disclosure process, and to protect the                Commission’s rules to allow non-public
                                                comments were received on the IRFA.                     privacy interests of parties who may                  emergency services to receive the CPN
                                                Need for, and Objectives of, the Order                  block their Caller ID for valid privacy               of all incoming calls from blocked
                                                                                                        interests, such as domestic violence                  numbers requesting assistance.
                                                   25. The Report and Order takes an                    victims. The Report and Order defines                 Amending the Commission’s rules to
                                                important step to help security and law                 security personnel as ‘‘those individuals             allow non-public emergency services
                                                enforcement personnel responsible for                   directly responsible for maintaining                  access to blocked Caller ID promotes the
                                                the safety of parties receiving certain                 safety of the threatened entity consistent            public interest by ensuring timely
                                                threatening calls obtain quick access to                with the nature of the threat.’’                      provision of emergency services without
                                                the Caller ID information needed to                        29. Conditions on Receipt of Blocked               undermining any countervailing privacy
                                                identify and thwart threatening callers.                Caller ID Information. The Report and                 interests.
                                                The Report and Order moves away from                    Order includes the following conditions
                                                case-by-case waivers to the streamlined                 in the Commission’s rule for law                      Response to Comments by the Chief
                                                approach necessary to help protect the                  enforcement or security personnel of the              Counsel for Advocacy of the Small
                                                safety of threatened parties in a timely                called party investigating the threat: (1)            Business Administration
                                                way. Specifically, Report and Order                     The CPN on incoming restricted calls                    33. Pursuant to the Small Business
                                                clears the way for carriers to disclose                 may not be passed on to the line called;              Jobs Act of 2010, which amended the
                                                blocked Caller ID information associated                (2) any system used to record CPN must                RFA, the Commission is required to
                                                with threatening calls to facilitate the                be operated in a secure way, limiting                 respond to any comments filed by the
                                                investigation of such threats and                       access to designated                                  Chief Counsel for Advocacy of the Small
                                                amends the Commission’s rules to allow                  telecommunications and, as directed by                Business Administration (SBA), and to
                                                non-public emergency services to obtain                 law enforcement, security personnel; (3)              provide a detailed statement of any
                                                blocked Caller ID information associated                telecommunications and, as directed by                change made to the proposed rules as a
                                                with calls requesting assistance.                       law enforcement, security personnel                   result of those comments. The Chief
                                                   26. Caller ID Exemption for                          may access restricted CPN data only                   Counsel did not file any comments in
                                                Threatening Calls. The Report and                       when investigating calls involving                    response to the proposed rules in this
                                                Order modifies the Commission’s Caller                  danger of death or serious physical                   proceeding.
                                                ID rules to exempt threatening calls                    injury to any person requiring
                                                from the CPN privacy rules, so that                     disclosure without delay of information               Description and Estimate of the Number
                                                security personnel and associated law                   relating to the emergency, and shall                  of Small Entities to Which the Rules
                                                enforcement have quick access to                        document that access as part of the                   Will Apply
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                                                information they need to aid their                      investigative report; (4) carriers                      34. The RFA directs agencies to
                                                investigations. The Report and Order                    transmitting restricted CPN information               provide a description of, and where
                                                defines the term ‘‘threatening call,’’                  must take reasonable measures to ensure               feasible, an estimate of the number of
                                                which triggers the application of the                   the security of such communications;                  small entities that will be affected by the
                                                new exemption, as ‘‘any call that                       (5) CPN information must be destroyed                 proposed rules, if adopted. The RFA
                                                conveys an emergency involving danger                   in a secure manner after a reasonable                 generally defines the term ‘‘small
                                                of death or serious physical injury to                  retention period; and (6) any violation               entity’’ as having the same meaning as


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                                                56914             Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations

                                                the terms ‘‘small business,’’ ‘‘small                   technologies. Establishments in this                  developed a small business size
                                                organization,’’ and ‘‘small governmental                industry use the wired                                standard specifically for these service
                                                jurisdiction.’’ In addition, the term                   telecommunications network facilities                 providers. The appropriate size standard
                                                ‘‘small business’’ has the same meaning                 that they operate to provide a variety of             under SBA rules is for the category
                                                as the term ‘‘small business concern’’                  services, such as wired telephony                     wired telecommunications carriers. The
                                                under the Small Business Act. Under                     services, including VoIP services, wired              U.S. Census Bureau defines this
                                                the Small Business Act, a ‘‘small                       (cable) audio and video programming                   industry as ‘‘establishments primarily
                                                business concern’’ is one that: (1) Is                  distribution, and wired broadband                     engaged in operating and/or providing
                                                independently owned and operated; (2)                   internet services. By exception,                      access to transmission facilities and
                                                is not dominant in its field of operation;              establishments providing satellite                    infrastructure that they own and/or
                                                and (3) meets any additional criteria                   television distribution services using                lease for the transmission of voice, data,
                                                established by the Small Business                       facilities and infrastructure that they               text, sound, and video using wired
                                                Administration. Nationwide, there are a                 operate are included in this industry.’’              communications networks.
                                                total of approximately 28.8 million                     Under that size standard, such a                      Transmission facilities may be based on
                                                small businesses, according to the SBA.                 business is small if it has 1,500 or fewer            a single technology or a combination of
                                                                                                        employees. Census data for 2012 show                  technologies. Establishments in this
                                                Wireline Carriers
                                                                                                        that there were 3,117 firms that operated             industry use the wired
                                                   35. Wired Telecommunications                         that year. Of this total, 3,083 operated              telecommunications network facilities
                                                Carriers. The U.S. Census Bureau                        with fewer than 1,000 employees.                      that they operate to provide a variety of
                                                defines this industry as ‘‘establishments               Consequently, the Commission                          services, such as wired telephony
                                                primarily engaged in operating and/or                   estimates that most providers of local                services, including VoIP services, wired
                                                providing access to transmission                        exchange service are small businesses.                (cable) audio and video programming
                                                facilities and infrastructure that they                    37. Incumbent Local Exchange                       distribution, and wired broadband
                                                own and/or lease for the transmission of                Carriers (Incumbent LECs). Neither the                internet services. By exception,
                                                voice, data, text, sound, and video using               Commission nor the SBA has developed                  establishments providing satellite
                                                wired communications networks.                          a small business size standard                        television distribution services using
                                                Transmission facilities may be based on                 specifically for incumbent local                      facilities and infrastructure that they
                                                a single technology or a combination of                 exchange services. The closest                        operate are included in this industry.’’
                                                technologies. Establishments in this                    applicable size standard under SBA                    Under that size standard, such a
                                                industry use the wired                                  rules is for the category wired                       business is small if it has 1,500 or fewer
                                                telecommunications network facilities                   telecommunications carriers. The U.S.                 employees. Census data for 2012 show
                                                that they operate to provide a variety of               Census Bureau defines this industry as                that there were 3,117 firms that operated
                                                services, such as wired telephony                       ‘‘establishments primarily engaged in                 that year. Of this total, 3,083 operated
                                                services, including VoIP services, wired                operating and/or providing access to                  with fewer than 1,000 employees.
                                                (cable) audio and video programming                     transmission facilities and infrastructure            Consequently, the Commission
                                                distribution, and wired broadband                       that they own and/or lease for the                    estimates that most providers of
                                                internet services. By exception,                        transmission of voice, data, text, sound,             competitive local exchange service,
                                                establishments providing satellite                      and video using wired communications                  competitive access providers, Shared-
                                                television distribution services using                  networks. Transmission facilities may                 Tenant Service Providers, and other
                                                facilities and infrastructure that they                 be based on a single technology or a                  local service providers are small
                                                operate are included in this industry.’’                combination of technologies.                          entities.
                                                The SBA has developed a small                           Establishments in this industry use the                  39. The Commission has included
                                                business size standard for Wired                        wired telecommunications network                      small incumbent LECs in this present
                                                Telecommunications Carriers, which                      facilities that they operate to provide a             RFA analysis. As noted above, a ‘‘small
                                                consists of all such companies having                   variety of services, such as wired                    business’’ under the RFA is one that,
                                                1,500 or fewer employees. Census data                   telephony services, including VoIP                    inter alia, meets the pertinent small
                                                for 2012 shows that there were 3,117                    services, wired (cable) audio and video               business size standard (e.g., a telephone
                                                firms that operated that year. Of this                  programming distribution, and wired                   communications business having 1,500
                                                total, 3,083 operated with fewer than                   broadband internet services. By                       or fewer employees), and ‘‘is not
                                                1,000 employees. Thus, under this size                  exception, establishments providing                   dominant in its field of operation.’’ The
                                                standard, the majority of firms in this                 satellite television distribution services            SBA’s Office of Advocacy contends that,
                                                industry can be considered small.                       using facilities and infrastructure that              for RFA purposes, small incumbent
                                                   36. Local Exchange Carriers (LECs).                  they operate are included in this                     LECs are not dominant in their field of
                                                Neither the Commission nor the SBA                      industry.’’ Under that size standard,                 operation because any such dominance
                                                has developed a small business size                     such a business is small if it has 1,500              is not ‘‘national’’ in scope. The
                                                standard specifically for local exchange                or fewer employees. Census data for                   Commission has therefore included
                                                services. The closest applicable size                   2012 show that there were 3,117 firms                 small incumbent LECs in this RFA
                                                standard under SBA rules is for the                     that operated that year. Of this total,               analysis, although it emphasizes that
                                                category wired telecommunications                       3,083 operated with fewer than 1,000                  this RFA action has no effect on
                                                carriers. The U.S. Census Bureau                        employees. Consequently, the                          Commission analyses and
                                                defines this industry as ‘‘establishments               Commission estimates that most                        determinations in other, non-RFA
                                                primarily engaged in operating and/or                   providers of incumbent local exchange                 contexts.
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                                                providing access to transmission                        service are small businesses.                            40. Interexchange Carriers. Neither
                                                facilities and infrastructure that they                    38. Competitive Local Exchange                     the Commission nor the SBA has
                                                own and/or lease for the transmission of                Carriers (Competitive LECs),                          developed a small business size
                                                voice, data, text, sound, and video using               Competitive Access Providers (CAPs),                  standard specifically for providers of
                                                wired communications networks.                          Shared-Tenant Service Providers, and                  interexchange services (IXCs). The
                                                Transmission facilities may be based on                 Other Local Service Providers. Neither                appropriate size standard under SBA
                                                a single technology or a combination of                 the Commission nor the SBA has                        rules is for the category wired


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                                                                  Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations                                       56915

                                                telecommunications carriers. The U.S.                   business is small if it has 1,500 or fewer            satellite tracking, communications
                                                Census Bureau defines this industry as                  employees. Census data for 2012 show                  telemetry, and radar station operation.
                                                ‘‘establishments primarily engaged in                   that there were 3,117 firms that operated             This industry also includes
                                                operating and/or providing access to                    that year. Of this total, 3,083 operated              establishments primarily engaged in
                                                transmission facilities and infrastructure              with fewer than 1,000 employees. Thus,                providing satellite terminal stations and
                                                that they own and/or lease for the                      under this category and the associated                associated facilities connected with one
                                                transmission of voice, data, text, sound,               small business size standard, the                     or more terrestrial systems and capable
                                                and video using wired communications                    majority of other toll carriers can be                of transmitting telecommunications to,
                                                networks. Transmission facilities may                   considered small.                                     and receiving telecommunications from,
                                                be based on a single technology or a                    Wireless Carriers                                     satellite systems. Establishments
                                                combination of technologies.                                                                                  providing Internet services or voice over
                                                Establishments in this industry use the                    42. Wireless Telecommunications                    Internet protocol (VoIP) services via
                                                wired telecommunications network                        Carriers (except Satellite). Since 2007,              client-supplied telecommunications
                                                facilities that they operate to provide a               the Census Bureau has placed wireless                 connections are also included in this
                                                variety of services, such as wired                      firms within this new, broad, economic                industry.’’ The SBA has developed a
                                                telephony services, including VoIP                      census category. Under the present and                small business size standard for the
                                                services, wired (cable) audio and video                 prior categories, the SBA has deemed a                category of All Other
                                                programming distribution, and wired                     wireless business to be small if it has               Telecommunications. Under that size
                                                broadband internet services. By                         1,500 or fewer employees. For the                     standard, such a business is small if it
                                                exception, establishments providing                     category of wireless telecommunications               has $32.5 million in annual receipts. For
                                                satellite television distribution services              carriers (except Satellite), Census data              this category, Census Bureau data for
                                                using facilities and infrastructure that                for 2012 show that there were 967 firms               2012 show that there were a total of
                                                they operate are included in this                       that operated for the entire year. Of this            1,442 firms that operated for the entire
                                                industry.’’ Under that size standard,                   total, 955 firms had fewer than 1,000                 year. Of this total, 1,400 had annual
                                                such a business is small if it has 1,500                employees. Thus, under this category                  receipts below $25 million per year.
                                                or fewer employees. Census data for                     and the associated size standard, the                 Consequently, the Commission
                                                2012 show that there were 3,117 firms                   Commission estimates that the majority                estimates that the majority of all other
                                                that operated that year. Of this total,                 of wireless telecommunications carriers               telecommunications firms are small
                                                                                                        (except satellite) are small entities.                entities.
                                                3,083 operated with fewer than 1,000
                                                                                                        Similarly, according to internally
                                                employees. Consequently, the
                                                                                                        developed Commission data, 413                        Resellers
                                                Commission estimates that the majority
                                                                                                        carriers reported that they were engaged
                                                of IXCs are small entities.                                                                                      45. Toll Resellers. The Commission
                                                                                                        in the provision of wireless telephony,
                                                   41. Other Toll Carriers. Neither the                 including cellular service, Personal                  has not developed a definition for toll
                                                Commission nor the SBA has developed                    Communications Service (PCS), and                     resellers. The closest NAICS Code
                                                a size standard for small businesses                    Specialized Mobile Radio (SMR)                        Category is Telecommunications
                                                specifically applicable to other toll                   services. Of this total, an estimated 261             Resellers. The Telecommunications
                                                carriers. This category includes toll                   have 1,500 or fewer employees. Thus,                  Resellers industry comprises
                                                carriers that do not fall within the                    using available data, the Commission                  establishments engaged in purchasing
                                                categories of interexchange carriers,                   estimates that the majority of wireless               access and network capacity from
                                                operator service providers, prepaid                     telecommunications carriers can be                    owners and operators of
                                                calling card providers, satellite service               considered small.                                     telecommunications networks and
                                                carriers, or toll resellers. The closest                   43. Satellite Telecommunications                   reselling wired and wireless
                                                applicable size standard under SBA                      Providers. The category of satellite                  telecommunications services (except
                                                rules is for wired telecommunications                   telecommunications ‘‘comprises                        satellite) to businesses and households.
                                                carriers. The U.S. Census Bureau                        establishments primarily engaged in                   Establishments in this industry resell
                                                defines this industry as ‘‘establishments               providing telecommunications services                 telecommunications; they do not
                                                primarily engaged in operating and/or                   to other establishments in the                        operate transmission facilities and
                                                providing access to transmission                        telecommunications and broadcasting                   infrastructure. Mobile virtual network
                                                facilities and infrastructure that they                 industries by forwarding and receiving                operators (MVNOs) are included in this
                                                own and/or lease for the transmission of                communications signals via a system of                industry. The SBA has developed a
                                                voice, data, text, sound, and video using               satellites or reselling satellite                     small business size standard for the
                                                wired communications networks.                          telecommunications.’’ This category has               category of Telecommunications
                                                Transmission facilities may be based on                 a small business size standard of $32.5               Resellers. Under that size standard, such
                                                a single technology or a combination of                 million or less in average annual                     a business is small if it has 1,500 or
                                                technologies. Establishments in this                    receipts, under SBA rules. For this                   fewer employees. Census data for 2012
                                                industry use the wired                                  category, Census Bureau data for 2012                 show that 1,341 firms provided resale
                                                telecommunications network facilities                   show that there were a total of 333 firms             services during that year. Of that
                                                that they operate to provide a variety of               that operated for the entire year. Of this            number, 1,341 operated with fewer than
                                                services, such as wired telephony                       total, 299 firms had annual receipts of               1,000 employees. Thus, under this
                                                services, including VoIP services, wired                under $25 million. Consequently, the                  category and the associated small
                                                (cable) audio and video programming                     Commission estimates that the majority                business size standard, the majority of
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                                                distribution, and wired broadband                       of satellite telecommunications firms                 these resellers can be considered small
                                                internet services. By exception,                        are small entities.                                   entities. According to Commission data,
                                                establishments providing satellite                         44. All Other Telecommunications.                  881 carriers have reported that they are
                                                television distribution services using                  All other telecommunications comprise,                engaged in the provision of toll resale
                                                facilities and infrastructure that they                 inter alia, ‘‘establishments primarily                services. Of this total, an estimated 857
                                                operate are included in this industry.’’                engaged in providing specialized                      have 1,500 or fewer employees.
                                                Under that size standard, such a                        telecommunications services, such as                  Consequently, the Commission


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                                                56916             Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations

                                                estimates that the majority of toll                     equally to all classes of regulated                   personnel responsible for the safety of
                                                resellers are small entities.                           entities identified above.                            parties receiving certain threatening
                                                   46. Local Resellers. The SBA has                       49. Reporting and Recordkeeping                     calls obtain quick access to the Caller ID
                                                developed a small business size                         Requirements. There are no new                        information needed to identify and
                                                standard for the category of                            reporting requirements. The Report and                thwart threatening callers. While a
                                                telecommunications resellers. The                       Order amends the caller privacy rules to              commenter suggested permissive rules,
                                                telecommunications resellers industry                   exempt threatening calls from the CPN                 the Commission implemented
                                                comprises establishments engaged in                     privacy rules, so that associated law                 mandatory rules in light of public safety
                                                purchasing access and network capacity                  enforcement and, as directed by law                   concerns. The Commission adopts an
                                                from owners and operators of                            enforcement, security personnel have                  exemption instead of simply
                                                telecommunications networks and                         quick access to information they need to              streamlining the waiver process to allow
                                                reselling wired and wireless                            aid their investigations. Voice service               for virtually immediate access to
                                                telecommunications services (except                     providers do not need to change their                 blocked Caller ID information upon
                                                satellite) to businesses and households.                current recordkeeping as they have been               proper request in threatening situations.
                                                Establishments in this industry resell                  able to provide CPN when requested in                 The Commission considered continuing
                                                telecommunications; they do not                         the past.                                             the waiver process, but inherent delays
                                                operate transmission facilities and                       50. The Report and Order adds a                     in the waiver process do not meet the
                                                infrastructure. Mobile virtual network                  recordkeeping requirement. The                        goal of streamlining access to
                                                operators (MVNOs) are included in this                  Commission amends its rules to allow                  information needed to investigate
                                                industry. Under that size standard, such                non-public emergency services to obtain               threatening calls. In addition, the
                                                a business is small if it has 1,500 or                  blocked Caller ID information associated              Commission reduced uncertainty,
                                                                                                        with calls requesting assistance. Voice               burdens and costs on small business
                                                fewer employees. Census data for 2012
                                                                                                        service providers will need to keep a                 providers that seek to relay the blocked
                                                show that 1,341 firms provided resale
                                                                                                        record of when they provide blocked                   Caller ID information, by putting the
                                                services during that year. Of that
                                                                                                        Caller ID associated with calls                       identification of ‘‘security personnel’’ in
                                                number, all operated with fewer than
                                                                                                        requesting assistance to non-public                   the hands of law enforcement as
                                                1,000 employees. Thus, under this
                                                                                                        emergency services providers.                         opposed to providers.
                                                category and the associated small                         51. Other Compliance Requirements.
                                                business size standard, the majority of                                                                          54. The Commission does not see a
                                                                                                        Voice service providers will be required              need to establish a special timetable for
                                                these prepaid calling card providers can                to release blocked Caller ID information
                                                be considered small entities.                                                                                 small entities to reach compliance with
                                                                                                        when it is requested by law enforcement               the modification to the rules. No small
                                                   47. Prepaid Calling Card Providers.                  in conjunction with circumstances
                                                The SBA has developed a small                                                                                 business has asked for a delay in
                                                                                                        amounting to a threatening call and                   implementing the rules. In considering
                                                business size standard for the category                 when a non-public emergency service
                                                of telecommunications resellers. The                                                                          the burden on small business, the
                                                                                                        requests blocked Caller ID. To do so,                 Commission notes that they already
                                                telecommunications resellers industry                   voice service providers must comply
                                                comprises establishments engaged in                                                                           have responsibilities under ECPA, and
                                                                                                        with law enforcement requests for CPN                 the Commission aligns its threatening
                                                purchasing access and network capacity                  as they currently do under ECPA. The
                                                from owners and operators of                                                                                  call definition with that of ECPA.
                                                                                                        Commission anticipates the impact will                Similarly, there are no design standards
                                                telecommunications networks and                         be small because of the statutory
                                                reselling wired and wireless                                                                                  or performance standards to consider in
                                                                                                        requirements already in place.                        this rulemaking.
                                                telecommunications services (except
                                                satellite) to businesses and households.                Steps Taken To Minimize the                           Federal Rules Which Duplicate,
                                                Establishments in this industry resell                  Significant Economic Impact on Small                  Overlap, or Conflict With, the
                                                telecommunications; they do not                         Entities, and Significant Alternatives                Commission’s Rules
                                                operate transmission facilities and                     Considered
                                                                                                                                                                55. None.
                                                infrastructure. Mobile virtual network                     52. The RFA requires an agency to
                                                operators (MVNOs) are included in this                  describe any significant alternatives that            Ordering Clauses
                                                industry. Under that size standard, such                it has considered in reaching its                       56. Pursuant to the authority
                                                a business is small if it has 1,500 or                  approach, which may include the                       contained in sections 1–4, 201 and 222
                                                fewer employees. Census data for 2012                   following four alternatives, among                    of the Communications Act of 1934, as
                                                show that 1,341 firms provided resale                   others: (1) the establishment of differing            amended, 47 U.S.C. 151–154, 201, 222,
                                                services during that year. Of that                      compliance or reporting requirements                  This Report and Order IS ADOPTED
                                                number, all operated with fewer than                    timetables that take into account the                 and that part 64 of the Commission’s
                                                1,000 employees. Thus, under this                       resources available to small entities; (2)            rules, 47 CFR 64.1600, 64.1601, are
                                                category and the associated small                       the clarification, consolidation, or                  amended.
                                                business size standard, the majority of                 simplification of compliance or                         57. The Commission’s Consumer &
                                                these prepaid calling card providers can                reporting requirements under the rule                 Governmental Affairs Bureau, Reference
                                                be considered small entities.                           for small entities; (3) the use of                    Information Center, sent a copy of the
                                                Description of Projected Reporting,                     performance, rather than design,                      Report and Order to Congress and the
                                                Recordkeeping, and Other Compliance                     standards; and (4) an exemption from                  Government Accountability Office
                                                Requirements for Small Entities                         coverage of the rule, or any part thereof,            pursuant to the Congressional Review
jstallworth on DSKBBY8HB2PROD with RULES




                                                                                                        for small entities.                                   Act, see 5 U.S.C. 801(a)(1)(A).
                                                   48. The Report and Order creates an                     53. The Commission considered
                                                exemption for threatening calls and                     feedback from the Caller ID NPRM in                   List of Subjects in 47 CFR Part 64
                                                calls to non-public emergency services                  crafting the final order. The Commission                Communications common carriers,
                                                from the Commission’s Caller ID privacy                 evaluated the comments in light of the                Reporting and recordkeeping
                                                rules. These changes affect small and                   goal of removing regulatory roadblocks                requirements, Telecommunications,
                                                large companies equally, and apply                      to help security and law enforcement                  Telephone.


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                                                                  Federal Register / Vol. 82, No. 230 / Friday, December 1, 2017 / Rules and Regulations                                        56917

                                                Federal Communications Commission.                         (2) Any system used to record CPN                  DATES:   This final rule is effective
                                                Katura Jackson,                                         must be operated in a secure way,                     January 2, 2018.
                                                Federal Register Liaison Officer, Office of the         limiting access to designated                         ADDRESSES: Electronic copies of
                                                Secretary.                                              telecommunications and security                       Regulatory Amendment 6, which
                                                Final Rules                                             personnel, as directed by law                         includes an environmental assessment,
                                                                                                        enforcement;                                          a Regulatory Flexibility Act (RFA)
                                                  For the reasons discussed in the                         (3) Telecommunications and security                analysis, and a regulatory impact
                                                preamble, the Federal Communications                    personnel, as directed by law                         review, may be obtained from the
                                                Commission amends 47 CFR part 64 as                     enforcement, may access restricted CPN                Southeast Regional Office Web site at
                                                follows:                                                data only when investigating phone                    http://sero.nmfs.noaa.gov/sustainable_
                                                                                                        calls of a threatening and serious nature,            fisheries/caribbean/index.html.
                                                PART 64—MISCELLANEOUS RULES
                                                                                                        and shall document that access as part                FOR FURTHER INFORMATION CONTACT:
                                                RELATING TO COMMON CARRIERS
                                                                                                        of the investigative report;                          Sarah Stephenson, telephone: 727–824–
                                                ■ 1. The authority citation for part 64                    (4) Carriers transmitting restricted               5305; email: sarah.stephenson@
                                                continues to read as follows:                           CPN information must take reasonable                  noaa.gov.
                                                                                                        measures to ensure security of such                   SUPPLEMENTARY INFORMATION: In the U.S.
                                                  Authority: 47 U.S.C. 154, 225, 254(k),
                                                403(b)(2)(B), (c), 715, Pub. L. 104–104, 110            communications;                                       Caribbean EEZ, the reef fish fishery is
                                                Stat. 56. Interpret or apply 47 U.S.C. 201,                (5) CPN information must be                        managed under the FMP. The FMP was
                                                218, 222, 225, 226, 227, 228, 254(k), 616, 620,         destroyed in a secure manner after a                  prepared by the Council and is
                                                and the Middle Class Tax Relief and Job                 reasonable retention period; and                      implemented through regulations at 50
                                                Creation Act of 2012, Pub. L. 112–96, unless               (6) Any violation of these conditions
                                                otherwise noted.                                                                                              CFR part 622 under the authority of the
                                                                                                        must be reported promptly to the                      Magnuson-Stevens Fishery
                                                ■ 2. Amend § 64.1600 by adding                          Commission.                                           Conservation and Management Act
                                                paragraph (l) to read as follows:                       [FR Doc. 2017–25917 Filed 11–30–17; 8:45 am]
                                                                                                                                                              (Magnuson-Stevens Act) (16 U.S.C. 1801
                                                                                                        BILLING CODE 6712–01–P
                                                § 64.1600   Definitions.                                                                                      et seq.).
                                                                                                                                                                 On September 19, 2017, NMFS
                                                *      *    *     *      *
                                                   (l) Threatening Call. The term                                                                             published a proposed rule for
                                                                                                        DEPARTMENT OF COMMERCE                                Regulatory Amendment 6 and requested
                                                ‘‘threatening call’’ is any call that
                                                conveys an emergency involving danger                                                                         public comment (82 FR 43733). The
                                                                                                        National Oceanic and Atmospheric                      proposed rule and Regulatory
                                                of death or serious physical injury to                  Administration
                                                any person requiring disclosure without                                                                       Amendment 6 outline the rationale for
                                                delay of information relating to the                                                                          the actions contained in this final rule.
                                                                                                        50 CFR Part 622                                       A summary of the management
                                                emergency.
                                                                                                        [Docket No. 170510477–7999–02]                        measures described in the Regulatory
                                                ■ 3. Amend § 64.1601 by revising                                                                              Amendment 6 and implemented by this
                                                paragraph (d)(4)(ii) and by adding                      RIN 0648–BG88
                                                                                                                                                              final rule is provided below.
                                                paragraphs (f) and (g) to read as follows:                                                                       The current AMs in the EEZ off
                                                                                                        Fisheries of the Caribbean, Gulf of
                                                § 64.1601 Delivery requirements and                     Mexico, and South Atlantic; Regulatory                Puerto Rico, applicable to Council-
                                                privacy restrictions.                                   Amendment 6 to the Reef Fish Fishery                  managed reef fish species or species
                                                  (d) * * *                                             Management Plan of Puerto Rico and                    groups, require NMFS to reduce the
                                                  (4) * * *                                             the U.S. Virgin Islands                               length of the Federal fishing season in
                                                  (ii) Is used on a public agency’s                                                                           the fishing year following a
                                                emergency telephone line or in                          AGENCY:  National Marine Fisheries                    determination that landings for a
                                                conjunction with 911 emergency                          Service (NMFS), National Oceanic and                  species or species group exceeded the
                                                services, on a telephone line to contact                Atmospheric Administration (NOAA),                    applicable sector annual catch limit
                                                non-public emergency services licensed                  Commerce.                                             (ACL). As specified in the FMP, the
                                                by the state or municipality, or on any                 ACTION: Final rule.                                   landings determination is based on the
                                                entity’s emergency assistance poison                                                                          applicable 3-year landings average.
                                                control telephone line; or                              SUMMARY:   NMFS issues regulations to                 Currently, an AM-based closure is
                                                *      *     *    *     *                               implement the measures described in                   triggered and applied when the sector
                                                  (f) Paragraph (b) of this section shall               Regulatory Amendment 6 to the Fishery                 ACL is exceeded, even if the total ACL
                                                not apply when CPN delivery is made                     Management Plan for the Reef Fish                     (i.e., combined commercial and
                                                in connection with a threatening call.                  Fishery of Puerto Rico and the U.S.                   recreational ACLs) for a species or
                                                Upon report of such a threatening call                  Virgin Islands (USVI) (FMP), as                       species group is not exceeded. For all
                                                by law enforcement on behalf of the                     prepared and submitted by the                         Council-managed reef fish species or
                                                threatened party, the carrier will                      Caribbean Fishery Management Council                  species groups, the total ACL equals the
                                                provide any CPN of the calling party to                 (Council). This final rule revises the                annual estimate of OY and is set at a
                                                law enforcement and, as directed by law                 method used to trigger the application                level that is considered to be sustainable
                                                enforcement, to security personnel for                  of accountability measures (AM) for                   for the species or species group.
                                                the called party for the purpose of                     Council-managed reef fish species or                  Therefore, the application of the current
                                                identifying the party responsible for the               species groups in the exclusive                       AM for Puerto Rico reef fish could
jstallworth on DSKBBY8HB2PROD with RULES




                                                threatening call.                                       economic zone (EEZ) off Puerto Rico.                  translate into yield below the OY from
                                                  (g) For law enforcement or security                   The purpose of this final rule is to                  the affected species or species group (if
                                                personnel of the called party                           increase the likelihood that optimum                  the sector ACL is exceeded, but the total
                                                investigating the threat:                               yield (OY) is achieved on a continuing                ACL is not), potentially resulting in
                                                  (1) The CPN on incoming restricted                    basis and to minimize, to the extent                  negative socio-economic impacts.
                                                calls may not be passed on to the line                  practicable, adverse socio-economic                      Sector-specific data are not available
                                                called;                                                 effects of AM-based closures.                         for other federally-managed species in


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Document Created: 2018-10-25 10:44:09
Document Modified: 2018-10-25 10:44:09
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionRules and Regulations
ActionFinal rule.
DatesEffective January 2, 2018, except for 47 CFR 64.1601(d)(4)(ii) and (f), which contain new or modified information collection requirements that require review by the Office of Management and Budget (OMB) under the Paperwork Reduction Act (PRA), shall become effective 30 days after the Commission's publication of a document in the Federal Register, which will announce approval by OMB under the PRA.
ContactNellie A. Foosaner, Consumer Policy Division, Consumer and Governmental Affairs Bureau (CGB), at (202) 418- 2925, email: [email protected]
FR Citation82 FR 56909 
CFR AssociatedCommunications Common Carriers; Reporting and Recordkeeping Requirements; Telecommunications and Telephone

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