83_FR_11269 83 FR 11219 - Submission for OMB Review; 30-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

83 FR 11219 - Submission for OMB Review; 30-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health

Federal Register Volume 83, Issue 50 (March 14, 2018)

Page Range11219-11220
FR Document2018-05172

In compliance with the Paperwork Reduction Act of 1995, the National Institutes of Health (NIH) has submitted to the Office of Management and Budget (OMB) a request for review and approval of the information collection listed below.

Federal Register, Volume 83 Issue 50 (Wednesday, March 14, 2018)
[Federal Register Volume 83, Number 50 (Wednesday, March 14, 2018)]
[Notices]
[Pages 11219-11220]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-05172]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery (NIH)

AGENCY: National Institutes of Health, HHS.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
National Institutes of Health (NIH) has submitted to the Office of 
Management and Budget (OMB) a request for review and approval of the 
information collection listed below.

DATES: Comments regarding this information collection are best assured 
of having their full effect if received within 30-days of the date of 
this publication.

[[Page 11220]]


ADDRESSES: Written comments and/or suggestions regarding the item(s) 
contained in this notice, especially regarding the estimated public 
burden and associated response time, should be directed to the: Office 
of Management and Budget, Office of Regulatory Affairs, 
[email protected] or by fax to 202-395-6974, Attention: Desk 
Officer for NIH.

FOR FURTHER INFORMATION CONTACT: To request more information on the 
proposed project or to obtain a copy of the data collection plans and 
instruments, contact: Tawanda Abdelmouti, Assistant Project Officer, 
Office of Policy for Extramural Research Administration, 6705 Rockledge 
Drive, Suite 350, Bethesda, MD 20892, or call non-toll-free number 
(301) 435-0978 or Email your request, including your address to: 
[email protected].

SUPPLEMENTARY INFORMATION: This proposed information collection was 
previously published in the Federal Register on December 22, 2017, page 
60754 (82 FR 60754) and allowed 60 days for public comment. No public 
comments were received. The purpose of this notice is to allow an 
additional 30 days for public comment. National Institutes of Health, 
may not conduct or sponsor, and the respondent is not required to 
respond to, an information collection that has been extended, revised, 
or implemented on or after October 1, 1995, unless it displays a 
currently valid OMB control number.
    In compliance with Section 3507(a)(1)(D) of the Paperwork Reduction 
Act of 1995, the National Institutes of Health (NIH) has submitted to 
the Office of Management and Budget (OMB) a request for review and 
approval of the information collection listed below.
    Proposed Collection: Generic Clearance for the collection of 
Qualitative Feedback on Agency Service Delivery--0925-0648 EXTENSION--
National Institutes of Health (NIH).
    Need and Use of Information Collection: There are no changes being 
requested for this submission. The information collection activity will 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery. This generic will provide information about 
the NIH Institutes and Centers customer or stakeholder perceptions, 
experiences and expectations, provide an early warning of issues with 
service, or focus attention on areas where communication, training, or 
changes in operations might improve delivery of products or services. 
It will also allow feedback to contribute directly to the improvement 
of program management. Feedback collected under this generic clearance 
will provide useful information, but it will not yield data that can be 
generalized to the overall population.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 49,333.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                     Number of     Average time
               Type of collection                    Number of     responses per   per response    Total annual
                                                    respondents     respondent      (in hours)      burden hour
----------------------------------------------------------------------------------------------------------------
Customer Satisfaction Surveys...................           1,000               1           30/60             500
In-Depth Interviews (IDIs) or Small Discussion             1,000               1           90/60           1,500
 Groups.........................................
Focus Groups....................................           1,000               1           90/60           1,500
Usability and Pilot Testing.....................         150,000               1            5/60          12,500
Conference/Training--Pre- and Post-Surveys......         100,000               2           10/60          33,333
                                                 ---------------------------------------------------------------
    Total.......................................  ..............         353,000  ..............          49,333
----------------------------------------------------------------------------------------------------------------


    Dated: March 8, 2018.
Lawrence A. Tabak,
Deputy Director, National Institutes of Health.
[FR Doc. 2018-05172 Filed 3-13-18; 8:45 am]
 BILLING CODE 4140-01-P



                                                                           Federal Register / Vol. 83, No. 50 / Wednesday, March 14, 2018 / Notices                                                  11219

                                                  5. Records may be disclosed to                       need-to-know basis. All physical and                  accounting of disclosures that have been
                                               another federal agency or federal entity,               logical access to the system is removed               made of their records, if any.
                                               when HHS determines that information                    upon termination of employment. The
                                                                                                                                                             CONTESTING RECORD PROCEDURES:
                                               from this system of records is                          system leverages the current HRSA
                                               reasonably necessary to assist the                      EHBs process for authentication and                      An individual seeking to amend a
                                               recipient agency or entity in (1)                       authorization of all external awardee                 record about him or her in this system
                                               responding to a suspected or confirmed                  users.                                                of records must submit a written request
                                               breach or (2) preventing, minimizing, or                                                                      to the System Manager (see above
                                                                                                          Records are safeguarded in
                                               remedying the risk of harm to                                                                                 ‘‘System Manager’’ section). An
                                                                                                       accordance with applicable laws, rules
                                               individuals, the recipient agency or                                                                          amendment request must include
                                                                                                       and policies, including the HHS
                                               entity (including its information                                                                             verification of the requester’s identity in
                                                                                                       Information Technology Security
                                               systems, programs, and operations), the                                                                       the same manner required for an access
                                                                                                       Program Handbook, all pertinent
                                               federal government, or national security,                                                                     request, and must reasonably identify
                                                                                                       National Institutes of Standards and
                                               resulting from a suspected or confirmed                                                                       the record and specify the information
                                                                                                       Technology (NIST) publications, and
                                               breach.                                                                                                       being contested, the corrective action
                                                                                                       OMB Circular A–130, Managing
                                                  6. Records may be disclosed to the                                                                         sought, and the reasons for requesting
                                                                                                       Information as a Strategic Resource.
                                               U.S. Department of Homeland Security                                                                          the correction, along with supporting
                                                                                                       Records are protected from
                                               (DHS) if captured in an intrusion                                                                             information to show how the record is
                                                                                                       unauthorized access through
                                               detection system used by HHS and DHS                                                                          inaccurate, incomplete, untimely, or
                                                                                                       appropriate administrative, physical,
                                               pursuant to a DHS cybersecurity                                                                               irrelevant.
                                                                                                       and technical safeguards. Safeguards
                                               program that monitors internet traffic to               conform to the HHS Information                        NOTIFICATION PROCEDURES:
                                               and from federal government computer                    Security and Privacy Program, http://                   An individual who wishes to know if
                                               networks to prevent a variety of types of               www.hhs.gov/ocio/securityprivacy/.                    this system of records contains records
                                               cybersecurity incidents.                                   The safeguards include protecting the              about himself or herself must submit a
                                                  The disclosures authorized by                        facilities where records are stored or                written request to the System Manager
                                               publication of the above routine uses                   accessed with security guards, badges                 (see above ‘‘System Manager’’ section)
                                               pursuant to 5 U.S.C. 552a(b)(3) are in                  and cameras, securing hard-copy                       and verify his or her identity in the
                                               addition to other disclosures authorized                records in locked file cabinets, file                 same manner required for an access
                                               directly in the Privacy Act at 5 U.S.C.                 rooms or offices during off-duty hours,               request.
                                               552a(b)(4)–(11).                                        limiting access to electronic databases to
                                                                                                                                                             EXEMPTIONS PROMULGATED FOR THE SYSTEM:
                                               POLICIES AND PRACTICES FOR STORAGE OF                   authorized users based on roles and the
                                               RECORDS:                                                principle of least privilege, and two-                  None.
                                                 The agency will maintain the records                  factor authentication (user ID and                    HISTORY:
                                               on database servers with disk storage                   password), using a secured operating                    None.
                                               and backup tapes.                                       system protected by encryption,
                                                                                                       firewalls, and intrusion detection                     Dated: March 8, 2018.
                                               POLICIES AND PRACTICES FOR RETRIEVAL OF                 systems, using an SSL connection for                  George Sigounas,
                                               RECORDS:                                                secure encrypted transmissions,                       Administrator.
                                                 The agency will retrieve records about                requiring encryption for records stored               [FR Doc. 2018–05062 Filed 3–13–18; 8:45 am]
                                               an individual trainee by the trainee’s                  on removable media, and training                      BILLING CODE 4160–15–P
                                               name or other personal identifier, such                 personnel in Privacy Act and
                                               as unique ID or email address.                          information security requirements.
                                               POLICIES AND PRACTICES FOR RETENTION AND
                                                                                                       Records that are eligible for destruction             DEPARTMENT OF HEALTH AND
                                               DISPOSAL OF RECORDS:                                    will be disposed of using secure                      HUMAN SERVICES
                                                 BHW is developing a record retention                  destruction methods prescribed by NIST
                                                                                                       SP 800–88.                                            National Institutes of Health
                                               policy and disposition schedule for
                                               Training Information Portal (TRIP)                      RECORD ACCESS PROCEDURES:                             Submission for OMB Review; 30-Day
                                               records. Until a disposition schedule                                                                         Comment Request; Generic Clearance
                                               has been approved by the National                         An individual seeking access to
                                                                                                                                                             for the Collection of Qualitative
                                               Archives and Records Administration                     records about himself or herself in this
                                                                                                                                                             Feedback on Agency Service Delivery
                                               (NARA), the records will be retained                    system of records must submit a written
                                                                                                                                                             (NIH)
                                               indefinitely.                                           request to the System Manager (see
                                                                                                       above ‘‘System Manager’’ section). An                 AGENCY:    National Institutes of Health,
                                               ADMINISTRATIVE, TECHNICAL, AND PHYSICAL                 access request must contain the name                  HHS.
                                               SAFEGUARDS:                                             and address of the requester, email                   ACTION:    Notice.
                                                 Authorized users include awardees                     address or other identifying
                                               and internal users such as government                   information, and his/her signature. To                SUMMARY:   In compliance with the
                                               and contractor personnel who will                       verify the requester’s identity, the                  Paperwork Reduction Act of 1995, the
                                               provide support. Other than awardees,                   signature must be notarized or the                    National Institutes of Health (NIH) has
                                               users are required to obtain favorable                  request must include the requester’s                  submitted to the Office of Management
                                               adjudication for a Level 5 Position of                  written certification that he/she is the              and Budget (OMB) a request for review
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                                               Public Trust. Government and                            person he/she claims to be and that he/               and approval of the information
                                               contractor personnel who support the                    she understands that the knowing and                  collection listed below.
                                               system must attend security training,                   willful request for or acquisition of                 DATES: Comments regarding this
                                               sign a Non-Disclosure Agreement, and                    records pertaining to an individual                   information collection are best assured
                                               sign the Rules of Behavior, which is                    under false pretenses is a criminal                   of having their full effect if received
                                               renewed annually. Users are given role-                 offense subject to a $5,000 fine.                     within 30-days of the date of this
                                               based access to the system on a limited                 Requesters may also ask for an                        publication.


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                                               11220                                 Federal Register / Vol. 83, No. 50 / Wednesday, March 14, 2018 / Notices

                                               ADDRESSES:   Written comments and/or                                        days for public comment. No public                                      information collection activity will
                                               suggestions regarding the item(s)                                           comments were received. The purpose                                     garner qualitative customer and
                                               contained in this notice, especially                                        of this notice is to allow an additional                                stakeholder feedback in an efficient,
                                               regarding the estimated public burden                                       30 days for public comment. National                                    timely manner, in accordance with the
                                               and associated response time, should be                                     Institutes of Health, may not conduct or                                Administration’s commitment to
                                               directed to the: Office of Management                                       sponsor, and the respondent is not                                      improving service delivery. This generic
                                               and Budget, Office of Regulatory Affairs,                                   required to respond to, an information                                  will provide information about the NIH
                                               OIRA_submission@omb.eop.gov or by                                           collection that has been extended,                                      Institutes and Centers customer or
                                               fax to 202–395–6974, Attention: Desk                                        revised, or implemented on or after                                     stakeholder perceptions, experiences
                                               Officer for NIH.                                                            October 1, 1995, unless it displays a                                   and expectations, provide an early
                                               FOR FURTHER INFORMATION CONTACT: To                                         currently valid OMB control number.                                     warning of issues with service, or focus
                                               request more information on the                                                In compliance with Section                                           attention on areas where
                                               proposed project or to obtain a copy of                                     3507(a)(1)(D) of the Paperwork                                          communication, training, or changes in
                                               the data collection plans and                                               Reduction Act of 1995, the National                                     operations might improve delivery of
                                               instruments, contact: Tawanda                                               Institutes of Health (NIH) has submitted                                products or services. It will also allow
                                               Abdelmouti, Assistant Project Officer,                                      to the Office of Management and Budget                                  feedback to contribute directly to the
                                               Office of Policy for Extramural Research                                    (OMB) a request for review and                                          improvement of program management.
                                               Administration, 6705 Rockledge Drive,                                       approval of the information collection                                  Feedback collected under this generic
                                               Suite 350, Bethesda, MD 20892, or call                                      listed below.                                                           clearance will provide useful
                                               non-toll-free number (301) 435–0978 or                                         Proposed Collection: Generic                                         information, but it will not yield data
                                               Email your request, including your                                          Clearance for the collection of                                         that can be generalized to the overall
                                               address to: abdelmot@mail.nih.gov.                                          Qualitative Feedback on Agency Service                                  population.
                                               SUPPLEMENTARY INFORMATION: This                                             Delivery—0925–0648 EXTENSION—                                              OMB approval is requested for 3
                                               proposed information collection was                                         National Institutes of Health (NIH).                                    years. There are no costs to respondents
                                               previously published in the Federal                                            Need and Use of Information                                          other than their time. The total
                                               Register on December 22, 2017, page                                         Collection: There are no changes being                                  estimated annualized burden hours are
                                               60754 (82 FR 60754) and allowed 60                                          requested for this submission. The                                      49,333.

                                                                                                                         ESTIMATED ANNUALIZED BURDEN HOURS
                                                                                                                                                                                                   Number of             Average
                                                                                                                                                                          Number of                 responses            time per              Total annual
                                                                                           Type of collection                                                            respondents                   per              response               burden hour
                                                                                                                                                                                                   respondent           (in hours)

                                               Customer Satisfaction Surveys .......................................................................                                1,000                       1                 30/60                 500
                                               In-Depth Interviews (IDIs) or Small Discussion Groups ..................................                                             1,000                       1                 90/60               1,500
                                               Focus Groups ..................................................................................................                      1,000                       1                 90/60               1,500
                                               Usability and Pilot Testing ...............................................................................                        150,000                       1                  5/60              12,500
                                               Conference/Training—Pre- and Post-Surveys ................................................                                         100,000                       2                 10/60              33,333

                                                     Total ..........................................................................................................   ........................       353,000      ........................         49,333



                                                 Dated: March 8, 2018.                                                     the discussions could disclose                                            Time: 8:00 a.m. to 5:00 p.m.
                                               Lawrence A. Tabak,                                                          confidential trade secrets or commercial                                  Agenda: To review and evaluate grant
                                               Deputy Director, National Institutes of Health.                             property such as patentable material,                                   applications.
                                               [FR Doc. 2018–05172 Filed 3–13–18; 8:45 am]                                 and personal information concerning                                       Place: Bethesda North Marriott Hotel &
                                                                                                                           individuals associated with the grant                                   Conference Center, 5701 Marinelli Rd., Forest
                                               BILLING CODE 4140–01–P
                                                                                                                           applications, the disclosure of which                                   Glen Conference Room, Rockville, MD 20852.
                                                                                                                           would constitute a clearly unwarranted                                    Contact Person: Rudy O. Pozzatti, Ph.D.,
                                               DEPARTMENT OF HEALTH AND                                                    invasion of personal privacy.                                           Scientific Review Officer, Scientific Review
                                               HUMAN SERVICES                                                                                                                                      Branch, National Human Genome Research
                                                                                                                             Name of Committee: National Human
                                                                                                                                                                                                   Institute 5635 Fishers Lane, Suite 4076, MSC
                                                                                                                           Genome Research Institute Special Emphasis
                                               National Institutes of Health                                               Panel; AnVIL.                                                           9306, Rockville, MD 20852, (301) 402–0838,
                                                                                                                             Date: April 3, 2018.                                                  pozzattr@mail.nih.gov.
                                               National Human Genome Research                                                Time: 8:00 a.m. to 5:00 p.m.                                          (Catalogue of Federal Domestic Assistance
                                               Institute; Notice of Closed Meetings                                          Agenda: To review and evaluate grant                                  Program Nos. 93.172, Human Genome
                                                                                                                           applications.                                                           Research, National Institutes of Health, HHS)
                                                 Pursuant to section 10(d) of the                                            Place: Residence Inn Bethesda Downtown,
                                               Federal Advisory Committee Act, as                                          7355 Wisconsin Avenue, Conference Room                                    Dated: March 7, 2018.
                                               amended, notice is hereby given of the                                      Calvert I & II, Bethesda, MD 20814.                                     Sylvia L. Neal,
                                               following meetings of the National                                            Contact Person: Keith McKenney, Ph.D.,                                Program Analyst, Office of Federal Advisory
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                                               Human Genome Research Institute                                             Scientific Review Officer, National Human
                                                                                                                                                                                                   Committee Policy.
                                                                                                                           Genome Research Institute, 5635 Fishers
                                               Special Emphasis Panel.                                                     Lane, Suite 4076, Bethesda, MD 20814, 301–                              [FR Doc. 2018–05083 Filed 3–13–18; 8:45 am]
                                                 The meetings will be closed to the                                        594–4280, mckenneyk@mail.nih.gov.                                       BILLING CODE 4140–01–P
                                               public in accordance with the                                                 Name of Committee: National Human
                                               provisions set forth in sections                                            Genome Research Institute Special Emphasis
                                               552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,                                  Panel; H3Africa ELSI.
                                               as amended. The grant applications and                                        Date: April 9, 2018.



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Document Created: 2018-03-14 01:06:27
Document Modified: 2018-03-14 01:06:27
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesComments regarding this information collection are best assured of having their full effect if received within 30-days of the date of this publication.
ContactTo request more information on the proposed project or to obtain a copy of the data collection plans and instruments, contact: Tawanda Abdelmouti, Assistant Project Officer, Office of Policy for Extramural Research Administration, 6705 Rockledge Drive, Suite 350, Bethesda, MD 20892, or call non-toll-free number
FR Citation83 FR 11219 

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