83 FR 12817 - Agency Information Collection Activities; Proposed eCollection eComments Requested; Extension of Currently Approved Collection Customer Satisfaction Assessment Survey

DEPARTMENT OF JUSTICE

Federal Register Volume 83, Issue 57 (March 23, 2018)

The Department of Justice, Federal Bureau of Investigation, Laboratory Division (LD) has submitted the following Information Collection Request to the Office of Management and Budget (OMB) for review and clearance in accordance with the established review procedures of the Paperwork Reduction Act of 1995. The proposed information collection is published to obtain comments from the public and affected agencies. This proposed information collection was previously published in the Federal Register allowing for a 60 day comment period.

[Federal Register Volume 83, Number 57 (Friday, March 23, 2018)]
[Notices]
[Pages 12817-12818]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-05918]


-----------------------------------------------------------------------

DEPARTMENT OF JUSTICE

[OMB Number 1110-0045]


Agency Information Collection Activities; Proposed eCollection 
eComments Requested; Extension of Currently Approved Collection 
Customer Satisfaction Assessment Survey

AGENCY: Federal Bureau of Investigation Laboratory, Department of 
Justice.

ACTION: 30-Day notice.

-----------------------------------------------------------------------

SUMMARY: The Department of Justice, Federal Bureau of Investigation, 
Laboratory Division (LD) has submitted the following Information 
Collection Request to the Office of Management and Budget (OMB) for 
review and clearance in accordance with the established review 
procedures of the Paperwork Reduction Act of 1995. The proposed 
information collection is published to obtain comments from the public 
and affected agencies. This proposed information collection was 
previously published in the Federal Register allowing for a 60 day 
comment period.

DATES: Comments are encouraged and will be accepted for an additional 
days until April 23, 2018.

FOR FURTHER INFORMATION CONTACT: If you have additional comments 
especially on the estimated public burden or associated response time, 
suggestions, or need a copy of the proposed information collection 
instrument with instructions or additional information, please contact 
Robin Ruth, Quality Manager, Federal Bureau of Investigation 
Laboratory, 2501 Investigation Parkway, Quantico, Virginia, 22135.

SUPPLEMENTARY INFORMATION: Written comments and suggestions from the 
public and affected agencies concerning the proposed collection of 
information are encouraged. Your comments should address one or more of 
the following four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the agency, including 
whether the information will have practical utility;
--Evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
--Enhance the quality, utility, and clarity of the information to be 
collected; and/or
--Minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

    Overview of this information collection:
    1 Type of Information Collection: Extension of a currently approved 
collection.
    2 The Title of the Form/Collection: Customer Satisfaction 
Assessment.
    3 The agency form number: FD-1000.
    4 Affected public who will be asked or required to respond, as well 
as a brief abstract: Respondents primarily include federal, state, and 
local law enforcement. Respondents also include the intelligence 
community, Department of Defense, and international police agencies 
personnel and/or crime laboratory personnel. This collection is a brief 
questionnaire regarding customers' satisfaction with the services 
provided by the Federal Bureau of Investigation Laboratory. This 
collection is needed to evaluate the quality of services provided by 
the Federal Bureau of Investigation Laboratory. The Federal Bureau of 
Investigation Laboratory is accredited by the American Society of Crime 
Laboratory Directors/Laboratory Accreditation Board (ASCLD/LAB) which 
recently merged with the ANSI-ASQ National Accreditation Board (ANAB). 
A requirement for maintaining accreditation is to evaluate the level of 
service provided by the Federal Bureau of Investigation Laboratory to 
our customers. To meet this requirement the

[[Page 12818]]

Federal Bureau of Investigation Laboratory is requesting its customers 
to complete and return the Customer Satisfaction Assessment.
    5 An estimate of the total number of respondents and the amount of 
time estimated for an average respondent to respond: An estimated 1,000 
respondents will complete the Customer Satisfaction Assessment survey 
in 2018. This estimate is based on the number of respondents in prior 
years of this collection. It is estimated that respondents will need 5 
minutes to complete a questionnaire.
    6 An estimate of the total public burden (in hours) associated with 
the collection: The estimated public burden associated with this 
collection is 84 hours. It is estimated that respondents will need 5 
minutes to complete a questionnaire. The burden hours for collecting 
respondent data sum to approximately 84 hours (1000 respondents x 5 
minutes = 83.33 hours).
    If additional information is required contact: Melody Braswell, 
Department Clearance Officer, United States Department of Justice, 
Justice Management Division, Policy and Planning Staff, Two 
Constitution Square, 145 N Street NE, 3E.405A, Washington, DC 20530.

    Dated: March 20, 2018.
Melody Braswell,
Department Clearance Officer for PRA, U.S. Department of Justice.
[FR Doc. 2018-05918 Filed 3-22-18; 8:45 am]
 BILLING CODE 4410-02-P