83_FR_14549 83 FR 14484 - Agency Information Collection Activities: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

83 FR 14484 - Agency Information Collection Activities: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF HOMELAND SECURITY

Federal Register Volume 83, Issue 65 (April 4, 2018)

Page Range14484-14485
FR Document2018-06791

DHS will submit the following Information Collection Request (ICR) to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995. The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery.

Federal Register, Volume 83 Issue 65 (Wednesday, April 4, 2018)
[Federal Register Volume 83, Number 65 (Wednesday, April 4, 2018)]
[Notices]
[Pages 14484-14485]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-06791]


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DEPARTMENT OF HOMELAND SECURITY

[DHS-2018-0015]


Agency Information Collection Activities: Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery

AGENCY: Department of Homeland Security (DHS).

ACTION: 60-Day notice and request for comments; extension without 
change of a currently approved collection, 1601-0014.

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SUMMARY: DHS will submit the following Information Collection Request 
(ICR) to the Office of Management and Budget (OMB) for review and 
clearance in accordance with the Paperwork Reduction Act of 1995. The 
information collection activity will garner qualitative customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery.

DATES: Comments are encouraged and will be accepted until June 4, 2018. 
This process is conducted in accordance with 5 CFR 1320.1.

ADDRESSES: You may submit comments, identified by docket number DHS-
2018-0015, at:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Please follow the instructions for submitting comments.
    Instructions: All submissions received must include the agency name 
and docket number DHS-2018-0015. All comments received will be posted 
without change to http://www.regulations.gov, including any personal 
information provided.

[[Page 14485]]

    Docket: For access to the docket to read background documents or 
comments received, go to http://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Deneal Fisher-McGowans, (202) 306-
1168, [email protected].

SUPPLEMENTARY INFORMATION: The information collection activity will 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery. By qualitative feedback we mean information 
that provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management. Feedback collected under this generic clearance 
will provide useful information, but it will not yield data that can be 
generalized to the overall population. This type of generic clearance 
for qualitative information will not be used for quantitative 
information collections that are designed to yield reliably actionable 
results, such as monitoring trends over time or documenting program 
performance. Such data uses require more rigorous designs that address: 
The target population to which generalizations will be made, the 
sampling frame, the sample design (including stratification and 
clustering), the precision requirements or power calculations that 
justify the proposed sample size, the expected response rate, methods 
for assessing potential nonresponse bias, the protocols for data 
collection, and any testing procedures that were or will be undertaken 
prior fielding the study. Depending on the degree of influence the 
results are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results.
    This is an extension of a currently approved collection, 1601-0014. 
OMB is particularly interested in comments which:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.

Analysis

    Agency: The Department of Homeland Security.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 1601-0014.
    Frequency: One per Request.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Number of Respondents: 215,100.
    Estimated Time per Respondent: 10 minutes.
    Total Burden Hours: 34,732 Hours.

    Dated: March 26, 2018.
Melissa Bruce,
Executive Director, Enterprise Business Management Office.
[FR Doc. 2018-06791 Filed 4-3-18; 8:45 am]
 BILLING CODE 9110-9B-P



                                             14484                         Federal Register / Vol. 83, No. 65 / Wednesday, April 4, 2018 / Notices

                                                • 3052.223–70 Removal or disposal of                 felony convictions during the                         Analysis
                                             hazardous substances—applicable                         performance of contracts, putting the                   Agency: Office of the Chief
                                             licenses and permits. (Required in                      Department at risk. Furthermore,                      Procurement Officer, DHS.
                                             solicitations and contracts involving the               contractors could change key personnel                  Title: Agency Information Collection
                                             removal or disposal of hazardous waste                  during the performance of contracts and               Activities: Homeland Security
                                             material.) Contractors will have to                     use less experienced or less qualified                Acquisition Regulation (HSAR) Post-
                                             provide evidence of licenses and                        personnel to reduce costs, which would                Award Contract Information.
                                             permits to perform hazardous substance                  adversely affect DHS’s fulfillment of its               OMB Number: 1600–0003.
                                             removal.                                                mission requirements.                                   Frequency: On Occasion.
                                                • 3052.223–90 Accident and Fire                         Many sources of the requested                        Affected Public: Individuals or
                                             Reporting (USCG). (Included in                          information use automated word                        Households.
                                             solicitations and contracts involving the               processing systems, databases,                          Number of Respondents: 12,627.
                                             removal of hazardous waste material.)                   spreadsheets, project management and                    Estimated Time per Respondent: 6.2
                                             Contractor must report incidents                        other commercial software to facilitate               hours.
                                             involving fire or accidents at a worksite.              preparation of material to be submitted.                Total Burden Hours: 234,862.
                                             Contractors may provide this                            With Government-wide implementation
                                                                                                                                                             Dated: March 26, 2018.
                                             information using a state, private                      of e-Government initiatives, it is
                                                                                                                                                           Melissa Bruce,
                                             insurance carrier, or Contractor accident               commonplace within many of DHS’s
                                             report form.                                            Components for submissions to be                      Executive Director, Enterprise Business
                                                • 3052.228–91 Loss of or Damage to                                                                         Management Office.
                                                                                                     electronic.
                                             Leased Aircraft (USCG). (Included in                       Disclosure/non-disclosure of                       [FR Doc. 2018–06792 Filed 4–3–18; 8:45 am]
                                             any contract for the lease of an aircraft.)             information is handled in accordance                  BILLING CODE 9110–9B–P
                                             In the event of loss of or damage to an                 with the Freedom of Information Act
                                             aircraft, the Government shall be                       (FOIA), other disclosure statutes, and
                                             subrogated to all rights of recovery by                 Federal and agency acquisition                        DEPARTMENT OF HOMELAND
                                             the Contractor against third parties for                regulations.                                          SECURITY
                                             such loss or damage and the Contractor                     The burden estimates are based upon                [DHS–2018–0015]
                                             must promptly assign such rights in                     definitive contract award data reported
                                             writing to the Government.                              by DHS and its Components to the                      Agency Information Collection
                                                • 3052.228–93 Risk and Indemnities                   Federal Procurement Data System                       Activities: Generic Clearance for the
                                             (USCG). (Included in any contract for                   (FPDS) for Fiscal Year 2016. No program               Collection of Qualitative Feedback on
                                             the lease of an aircraft.) Requires the                 changes occurred, however the burden                  Agency Service Delivery
                                             contractor to provide the Government                    was adjusted to reflect an increase in the
                                             with evidence of insurance.                             number of respondents within DHS for                  AGENCY:  Department of Homeland
                                                • 3052.235.70 Dissemination of                       Fiscal Year 2016, as well as an increase              Security (DHS).
                                             Information-Educational Institutions.                   in the average hourly wage rate. The                  ACTION: 60-Day notice and request for
                                             (Included in contracts with educational                 decrease in the previously reported                   comments; extension without change of
                                             institutions for research that are not                  average burden per response (from 14                  a currently approved collection, 1601–
                                             sensitive or classified.) Contractors must              hours to 6.2 hours) is as a result of the             0014.
                                             provide advanced electronic copies of                   addition of clauses to the burden hour
                                             articles to the Government covering the                                                                       SUMMARY:   DHS will submit the
                                                                                                     analysis with relatively low burden                   following Information Collection
                                             results of research it plans to publish.                hours.
                                                The information requested is used by                                                                       Request (ICR) to the Office of
                                                                                                        This is an extension of a currently
                                             the Government’s contracting officers                                                                         Management and Budget (OMB) for
                                                                                                     approved collection, 1600–0003. OMB
                                             and other acquisition personnel,                                                                              review and clearance in accordance
                                                                                                     is particularly interested in comments
                                             including technical and legal staff, for                                                                      with the Paperwork Reduction Act of
                                                                                                     which:
                                             various reasons such as determining the                    1. Evaluate whether the proposed                   1995. The information collection
                                             suitability of contractor personnel                     collection of information is necessary                activity will garner qualitative customer
                                             accessing DHS facilities; to ensure no                  for the proper performance of the                     and stakeholder feedback in an efficient,
                                             organizational conflicts of interest exist              functions of the agency, including                    timely manner, in accordance with the
                                             during the performance of contracts; to                 whether the information will have                     Administration’s commitment to
                                             ensure the contractor maintains                         practical utility;                                    improving service delivery.
                                             applicable licenses and permits for the                    2. Evaluate the accuracy of the                    DATES: Comments are encouraged and
                                             removal and disposal of hazardous                       agency’s estimate of the burden of the                will be accepted until June 4, 2018. This
                                             materials; and to otherwise ensure firms                proposed collection of information,                   process is conducted in accordance with
                                             are performing in the Government’s best                 including the validity of the                         5 CFR 1320.1.
                                             interest. Failure to collect this                       methodology and assumptions used;                     ADDRESSES: You may submit comments,
                                             information would adversely affect the                     3. Enhance the quality, utility, and               identified by docket number DHS–
                                             quality of products and services DHS                    clarity of the information to be                      2018–0015, at:
                                             receives from contractors. For example,                 collected; and                                          • Federal eRulemaking Portal: http://
                                             potentially, contractors who are lead                      4. Minimize the burden of the                      www.regulations.gov. Please follow the
                                             system integrators could acquire direct                 collection of information on those who                instructions for submitting comments.
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                                             financial interests in major systems the                are to respond, including through the                   Instructions: All submissions received
                                             contractors are contracted to procure,                  use of appropriate automated,                         must include the agency name and
                                             which would compromise the integrity                    electronic, mechanical, or other                      docket number DHS–2018–0015. All
                                             of acquisitions for the Department. In                  technological collection techniques or                comments received will be posted
                                             addition, contractors who own, control                  other forms of information technology,                without change to http://
                                             or operate a business providing                         e.g., permitting electronic submissions               www.regulations.gov, including any
                                             protective guard services could possess                 of responses.                                         personal information provided.


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                                                                           Federal Register / Vol. 83, No. 65 / Wednesday, April 4, 2018 / Notices                                         14485

                                               Docket: For access to the docket to                   is particularly interested in comments                comment on one currently approved
                                             read background documents or                            which:                                                Information Collection Request (ICR),
                                             comments received, go to http://                           1. Evaluate whether the proposed                   Office of Management and Budget
                                             www.regulations.gov.                                    collection of information is necessary                (OMB) control number 1652–0027,
                                                                                                     for the proper performance of the                     abstracted below that we will submit to
                                             FOR FURTHER INFORMATION CONTACT:                        functions of the agency, including                    OMB for extension in compliance with
                                             Deneal Fisher-McGowans, (202) 306–                      whether the information will have                     the Paperwork Reduction Act (PRA).
                                             1168, Deneal.Fisher-McGowans@                           practical utility;                                    The ICR describes the nature of the
                                             hq.dhs.gov.                                                2. Evaluate the accuracy of the                    information collection and its expected
                                             SUPPLEMENTARY INFORMATION:      The                     agency’s estimate of the burden of the                burden. The collection involves
                                             information collection activity will                    proposed collection of information,                   applicant’s voluntary submission of
                                             garner qualitative customer and                         including the validity of the                         biometric and biographic information
                                             stakeholder feedback in an efficient,                   methodology and assumptions used;                     for TSA’s security threat assessment
                                             timely manner, in accordance with the                      3. Enhance the quality, utility, and               (STA) in order to obtain the hazardous
                                             Administration’s commitment to                          clarity of the information to be                      materials endorsement (HME) on a
                                             improving service delivery. By                          collected; and                                        commercial drivers license (CDL) issued
                                                                                                        4. Minimize the burden of the                      by States and the District of Columbia.
                                             qualitative feedback we mean
                                                                                                     collection of information on those who
                                             information that provides useful                                                                              DATES: Send your comments by June 4,
                                                                                                     are to respond, including through the
                                             insights on perceptions and opinions,                                                                         2018.
                                                                                                     use of appropriate automated,
                                             but are not statistical surveys that yield              electronic, mechanical, or other                      ADDRESSES: Comments may be emailed
                                             quantitative results that can be                        technological collection techniques or                to TSAPRA@dhs.gov or delivered to the
                                             generalized to the population of study.                 other forms of information technology,                TSA PRA Officer, Office of Information
                                             This feedback will provide insights into                e.g., permitting electronic submissions               Technology (OIT), TSA–11,
                                             customer or stakeholder perceptions,                    of responses.                                         Transportation Security Administration,
                                             experiences and expectations, provide                                                                         601 South 12th Street, Arlington, VA
                                             an early warning of issues with service,                Analysis                                              20598–6011.
                                             or focus attention on areas where                         Agency: The Department of Homeland                  FOR FURTHER INFORMATION CONTACT:
                                             communication, training or changes in                   Security.                                             Christina A. Walsh at the above address,
                                             operations might improve delivery of                      Title: Generic Clearance for the                    or by telephone (571) 227–2062.
                                             products or services. These collections                 Collection of Qualitative Feedback on                 SUPPLEMENTARY INFORMATION:
                                             will allow for ongoing, collaborative and               Agency Service Delivery.
                                             actionable communications between the                     OMB Number: 1601–0014.                              Comments Invited
                                             Agency and its customers and                              Frequency: One per Request.                            In accordance with the Paperwork
                                             stakeholders. It will also allow feedback                 Affected Public: Individuals and
                                                                                                                                                           Reduction Act of 1995 (44 U.S.C. 3501
                                             to contribute directly to the                           Households, Businesses and
                                                                                                                                                           et seq.), an agency may not conduct or
                                             improvement of program management.                      Organizations, State, Local or Tribal
                                                                                                     Government.                                           sponsor, and a person is not required to
                                             Feedback collected under this generic                                                                         respond to, a collection of information
                                             clearance will provide useful                             Number of Respondents: 215,100.
                                                                                                       Estimated Time per Respondent: 10                   unless it displays a valid OMB control
                                             information, but it will not yield data                                                                       number. The ICR documentation will be
                                             that can be generalized to the overall                  minutes.
                                                                                                       Total Burden Hours: 34,732 Hours.                   available at http://www.reginfo.gov
                                             population. This type of generic                                                                              upon its submission to OMB. Therefore,
                                             clearance for qualitative information                     Dated: March 26, 2018.
                                                                                                                                                           in preparation for OMB review and
                                             will not be used for quantitative                       Melissa Bruce,
                                                                                                                                                           approval of the following information
                                             information collections that are                        Executive Director, Enterprise Business               collection, TSA is inviting comments
                                             designed to yield reliably actionable                   Management Office.
                                                                                                                                                           to—
                                             results, such as monitoring trends over                 [FR Doc. 2018–06791 Filed 4–3–18; 8:45 am]               (1) Evaluate whether the proposed
                                             time or documenting program                             BILLING CODE 9110–9B–P                                information requirement is necessary for
                                             performance. Such data uses require                                                                           the proper performance of the functions
                                             more rigorous designs that address: The                                                                       of the agency, including whether the
                                             target population to which                              DEPARTMENT OF HOMELAND                                information will have practical utility;
                                             generalizations will be made, the                       SECURITY                                                 (2) Evaluate the accuracy of the
                                             sampling frame, the sample design                                                                             agency’s estimate of the burden;
                                             (including stratification and clustering),              Transportation Security Administration
                                                                                                                                                              (3) Enhance the quality, utility, and
                                             the precision requirements or power                     [Docket No. TSA–2003–14610]                           clarity of the information to be
                                             calculations that justify the proposed                                                                        collected; and
                                             sample size, the expected response rate,                Intent To Request Extension From                         (4) Minimize the burden of the
                                             methods for assessing potential                         OMB of One Current Public Collection                  collection of information on those who
                                             nonresponse bias, the protocols for data                of Information: Security Threat                       are to respond, including using
                                             collection, and any testing procedures                  Assessment for Individuals Applying                   appropriate automated, electronic,
                                             that were or will be undertaken prior                   for a Hazardous Materials                             mechanical, or other technological
                                             fielding the study. Depending on the                    Endorsement for a Commercial                          collection techniques or other forms of
                                                                                                     Driver’s License
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                                             degree of influence the results are likely                                                                    information technology.
                                             to have, such collections may still be                  AGENCY:  Transportation Security                         Consistent with the requirements of
                                             eligible for submission for other generic               Administration, DHS.                                  Executive Order (E.O.) 13771, Reducing
                                             mechanisms that are designed to yield                                                                         Regulation and Controlling Regulatory
                                                                                                     ACTION: 60-Day notice.
                                             quantitative results.                                                                                         Costs, and E.O. 13777, Enforcing the
                                                This is an extension of a currently                  SUMMARY: The Transportation Security                  Regulatory Reform Agenda, TSA is also
                                             approved collection, 1601–0014. OMB                     Administration (TSA) invites public                   requesting comments on the extent to


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Document Created: 2018-11-01 09:10:45
Document Modified: 2018-11-01 09:10:45
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
Action60-Day notice and request for comments; extension without change of a currently approved collection, 1601-0014.
DatesComments are encouraged and will be accepted until June 4, 2018. This process is conducted in accordance with 5 CFR 1320.1.
ContactDeneal Fisher-McGowans, (202) 306- 1168, [email protected]
FR Citation83 FR 14484 

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