83_FR_14679 83 FR 14613 - Release of Information From Department of Veterans Affairs' Records

83 FR 14613 - Release of Information From Department of Veterans Affairs' Records

DEPARTMENT OF VETERANS AFFAIRS

Federal Register Volume 83, Issue 66 (April 5, 2018)

Page Range14613-14621
FR Document2018-06097

This document amends the Department of Veterans Affairs' (VA) regulations governing the submission and processing of requests for information under the Freedom of Information Act (FOIA) and the Privacy Act in order to reorganize, streamline, and clarify existing regulations.

Federal Register, Volume 83 Issue 66 (Thursday, April 5, 2018)
[Federal Register Volume 83, Number 66 (Thursday, April 5, 2018)]
[Proposed Rules]
[Pages 14613-14621]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-06097]


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DEPARTMENT OF VETERANS AFFAIRS

38 CFR Part 1

RIN 2900-AQ27


Release of Information From Department of Veterans Affairs' 
Records

AGENCY: Department of Veterans Affairs.

ACTION: Proposed rule.

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SUMMARY: This document amends the Department of Veterans Affairs' (VA) 
regulations governing the submission and processing of requests for 
information under the Freedom of Information Act (FOIA) and the Privacy 
Act in order to reorganize, streamline, and clarify existing 
regulations.

DATES: Comments must be received on or before June 4, 2018.

ADDRESSES: Written comments may be submitted through http://www.Regulations.gov/; by mail or hand-delivery to the Director, 
Regulations Management (00REG), Department of Veterans Affairs, 810 
Vermont Avenue NW, Room 1063B, Washington, DC 20420; or by fax to (202) 
273-9026. Comments should indicate that they are submitted in response 
to ``RIN 2900-AQ27, Release of Information from Department of Veterans 
Affairs Records.'' Copies of comments received will be available for 
public inspection in the Office of Regulation Policy and Management, 
Room 1063B, between the hours of 8:00 a.m. and 4:30 p.m., Monday 
through Friday (except holidays). Please call (202) 461-4902 for an 
appointment. In addition, during the comment period, comments may be 
viewed online through the Federal Docket Management System at http://www.Regulations.gov/.

FOR FURTHER INFORMATION CONTACT: Catherine Nachmann, Attorney, Office 
of General Counsel (024), Department of Veterans Affairs, 810 Vermont 
Avenue NW, Washington, DC 20420, (202) 461-7742 (this is not a toll-
free number).

SUPPLEMENTARY INFORMATION: VA's authority for publishing this proposed 
rule reads as follows: 5 U.S.C. 552, 552a, 38 U.S.C. 501(a), unless 
otherwise noted. The FOIA, codified at 5 U.S.C. 552, requires an agency 
to publish public guidance regarding its implementation of the statute, 
such as rules of procedure and substantive rules of general 
applicability. The Privacy Act of 1974, as amended, codified at 5 
U.S.C. 552a, requires an agency to publish its rules and procedures 
implementing that statute. Section 501(a) of title 38, U.S.C., 
authorizes the Secretary of Veterans Affairs to prescribe rules and 
regulations to carry out the laws administered by VA.
    We propose to update VA's regulations pertaining to the release of 
information from VA claimant records; the regulations are codified at 
38 CFR 1.500 through 1.527. Specifically, VA proposes to amend 38 CFR 
1.519 regarding the release of lists of names and addresses.
    In addition, we propose to amend VA's regulations pertaining to 
release of information under the FOIA. VA's current FOIA regulations 
are codified at 38 CFR 1.550 through 1.562. We propose to update these 
regulations to ensure compliance with the FOIA Improvement Act of 2016, 
Public Law 114-185, streamline existing procedures based on our 
experience administering the FOIA, clarify portions of the regulations 
to make the regulations and VA's implementing procedures consistent 
with applicable law and easier for the public to understand, eliminate 
inherent conflict, ensure that the Department's intent is clear with 
regard to the agency's processing of requests for records and 
information under these statutes, and generally reorganize provisions 
as necessary.
    We have also made minor, non-substantive changes to the regulations 
to correct typographical or grammatical errors and make the language of 
the text generally more consistent.
    Finally, we propose to amend VA's regulations pertaining to the 
release of information from claimant records protected under the 
Privacy Act of 1974; the regulations are codified at 38 CFR 1.575 
through 1.584. Specifically, we propose to amend 38 CFR 1.577(c) and 
1.577(e) pertaining to VA's procedures regarding requests for access to 
records and fees, respectively, and 38 CFR 1.580 pertaining to 
administrative review of denials of requests for amendment of records.

Changes to 38 CFR Part 1

Release of Information From Department of Veterans Affairs Claimant 
Records, 1.500-1.527

1.519 Lists of Names and Addresses
    Current Sec.  1.519(c) provides, in part, that the Associate Deputy 
Assistant Secretary for Information Resources Management, with the 
concurrence of the General Counsel (emphasis added), is authorized to 
release names and addresses of present or former personnel of the armed 
services and their dependents from VA records to organizations under 
specific circumstances outlined in that section. Current Sec.  1.519(e) 
provides that a denial of a request for the release of names and 
addresses of present or former personnel of the armed services and 
their dependents from VA records may be appealed to the General 
Counsel.
    We propose to amend Sec.  1.519(c) to delete the requirement that 
the General Counsel concur in a release of names and addresses; this 
requirement inherently conflicts with the General Counsel's authority 
to address appeals in these cases. As it stands, the regulation 
requires the General Counsel to be involved in the initial 
determination and address the appeal regarding the release of 
information. In order to preserve the integrity of the appeals process, 
however, the General Counsel should review the request for the first 
time on appeal. Removing the requirement that the General Counsel 
concur in the determination of Information Resources Management in 
these cases would resolve this conflict.

Procedures for Disclosure of Records Under the Freedom of Information 
Act, 1.550-1.562

    We propose to make minor stylistic changes throughout the 
regulations as necessary that have no substantive effect. We also 
propose more specific and substantive revisions as outlined below.

[[Page 14614]]

1.552 General Provisions
    Current Sec.  1.552(a) contains the internet address established by 
VA to obtain information regarding VA's FOIA processing and information 
that VA makes electronically available under the FOIA. The internet 
address has changed since the last publication of VA's FOIA 
regulations. Proposed Sec.  1.552(a), therefore, would replace the 
existing internet address with the new, current internet address.
1.554 Requirements for Making Requests
    Current Sec.  1.554(a) covers FOIA requests submitted by letter or 
fax and contains general information regarding the submission of 
requests; the provision advises, e.g., that the requester send the 
request to the FOIA Officer for the component that he or she believes 
maintains the records requested. The section also contains signature 
requirements when requesting records about which the requester believes 
he or she has a privacy interest or to which a confidentiality statute 
applies. Current Sec.  1.554(a) also contains two references to the 
availability of a list of FOIA contacts available on the internet.
    Current Sec.  1.554(b) covers FOIA requests submitted by email, 
including circumstances under which signature requirements are 
triggered. Current Sec.  1.554(c) addresses requirements when 
requesting records pertaining to another individual.
    Proposed Sec.  1.554(a) would address requests by letter and fax 
and would delete the redundant reference to internet information 
regarding the availability of VA FOIA contacts. Proposed Sec.  1.554(b) 
would address requests by email. Proposed Sec.  1.554(a) and Sec.  
1.554(b) would contain administrative details such as where to send 
FOIA requests and would remove signature requirements. Proposed Sec.  
1.554(c) would address the content of requests by letter, fax and email 
and would address the circumstances under which a signature requirement 
is triggered and options for providing a signature; specifically, 
proposed Sec.  1.554(c) would require the requester to comply with the 
verification of identity requirements set forth in Sec.  1.577 of 38 
CFR part 1 when seeking records about himself or herself. Proposed 
Sec.  1.554(c) also would provide that if the requester is seeking 
records not covered by the Privacy Act, but which the requester 
believes may pertain to him or her, the requester may provide proof of 
identity, such as by a notarized, signed statement affirming his or her 
identity or a declaration made in compliance with 28 U.S.C. 1746. 
Further, proposed Sec.  1.554(c) would require that if the requester is 
seeking records pertaining to another individual who is the record 
subject, whether by letter, fax, or email, the requester may obtain 
greater access to the records, if he or she provides satisfactory 
authorization to act on behalf of the record subject. Proposed 
Sec. Sec.  1.554(a) through (c), would be synthesized and reorganized 
to make it easier for the public to understand and to clarify this 
portion of the regulations.
    In proposed Sec. Sec.  1.554(d)(2) and (d)(4), we would make a 
minor stylistic revision to use numerals only rather than both numerals 
and words.
    Current Sec.  1.554(e) addresses circumstances in which a FOIA fee 
issue is unresolved. Proposed Sec.  1.554(e) streamlines and organizes 
the language to make it easier for the public to understand.
1.556 Timing of Responses to Requests
    Current Sec.  1.556(c)(1) contains VA procedures with regard to 
FOIA requests that involve ``unusual circumstances,'' including 
notification when the agency is extending the 20-day response time 
limit by 10 or more days. Proposed Sec.  1.556(c)(1) would provide that 
in cases where an extension of more than 10 days is needed, the FOIA 
Officer also must advise the requester that the VA FOIA Liaison is 
available to assist in any disputes between the requester and VA (as 
required by the FOIA) and that the requester has the right to seek 
dispute resolution from the Office of Government Information Services 
(as required by the FOIA Improvement Act of 2016). In proposed Sec.  
1.556(c)(1) and Sec.  1.556(d)(3), we would also make a minor stylistic 
revision to eliminate use of numerals and written words in favor of 
using only numerals.
1.557 Responses to Requests
    Current Sec.  1.557 addresses the agency's procedures regarding 
responses to requests, including the agency's acknowledgment and timing 
of responses and adverse determinations. Current Sec.  1.557(a) 
addresses the FOIA Officer's responsibility to assign a number to the 
request and acknowledge the FOIA request. Proposed Sec.  1.557(a) adds 
specific provisions that the FOIA Officer will advise the requester of 
the assigned FOIA request number and how the requester may obtain the 
status of his or her request.
    Current Sec.  1.557(c) addresses time limits for processing 
requests. Proposed Sec.  1.557(c) would streamline and clarify this 
provision. Current Sec.  1.557(d) addresses adverse determinations of 
requests. We propose to add a new provision at Sec.  1.557(d) to 
address grants of requests in full and to redesignate current Sec.  
1.557(d) as Sec.  1.557(e) and revise Sec.  1.557(e). In addition to 
complying with the FOIA Improvement Act of 2016, these amendments would 
provide clarification and make the section easier to understand.
1.558 Business Information
    Current Sec.  1.558(c)(3) provides for notification to both the 
submitter of information and the requester when a final decision is 
made regarding release of business information. We propose to clarify 
Sec.  1.558(c)(3) to ensure that the requirements of the submitter 
notification process are met and to make it easier for the public to 
understand. We also propose to delete the last sentence of current 
Sec.  1.558(c)(3), which would become unnecessary based on the 
clarifications made in the proposed revision.
    We propose to make a minor stylistic revision to Sec.  1.558(e)(3) 
to use only the numeral 10 rather than using the written form of the 
numeral and the numeral as in current Sec.  1.558(e)(3).
1.559 Appeals
    Current Sec.  1.559 addresses the agency's procedures for filing 
administrative appeals of adverse determinations under the FOIA. 
Current Sec.  1.559(b) through Sec.  1.559(d) include the requirements 
for an appeal by letter and email and the time limit and content of the 
appeal, including the requirement for identity verification when the 
appeal involves records protected by a confidentiality statute; the 
latter requirement is contained in both paragraphs (b) and (c). We 
propose to streamline Sec.  1.559(b) through Sec.  1.559(d) by deleting 
redundancy in paragraphs (b) and (c) and by including requirements 
applicable to all appeals in paragraph (d); the proposed revisions 
would make the section more organized and easier for the public to 
understand. The proposed revision would also provide other means by 
which an individual could provide verification of his or her identity; 
the proposed revision in this regard would make it more efficient and 
easier for requesters to provide identity verification.
    Current Sec.  1.559(d) establishes a 60-day period within which to 
file an appeal and describes the information that should be included in 
an appeal. Proposed Sec.  1.559(d) would extend the appeal period to 90 
days in accordance with the FOIA Improvement Act. In addition, current 
Sec.  1.559(d) describes the titles of individuals within the VA Office 
of General Counsel responsible

[[Page 14615]]

for addressing FOIA appeals. We propose to revise Sec.  1.559(d) to 
instead provide a more general description of the responsible office in 
order to account for past and future changes in nomenclature within the 
Office of General Counsel. Lastly, the language of Sec.  1.559(d) is 
disorganized with regard to the information that must be included with 
an appeal and that which may be included. Proposed Sec.  1.559(d) would 
reorganize the language to clarify the provision and make it easier for 
the public to understand.
1.561 Fees
    Current Sec.  1.561(a) provides the general requirements for 
charging fees under the FOIA. We propose to amend Sec.  1.561(a) to 
eliminate unnecessary references to other paragraphs of the section and 
streamline the regulation.
    Current Sec.  1.561(b)(3) uses the term ``salary'' when referring 
to the employee performing the work. We propose to revise Sec.  
1.561(b)(3) to replace the term ``salary'' with ``hourly wage'' to 
clarify the meaning and to provide consistency in the regulations. In 
addition, we propose to revise the description of direct costs so as to 
eliminate redundancy in the paragraph.
    Current Sec.  1.561(d)(2) provides information on the cost of 
duplication by paper copy and provides that for other types of 
duplication, VA will charge for the direct costs of the duplication. 
Proposed Sec.  1.561(d)(2) would delete the references to the specific 
cost of duplication or other services in Sec.  1.561(d)(2) and instead, 
would include those costs in the schedule of fees set forth in proposed 
Sec.  1.561(g)(1); the proposed revision would eliminate redundancy and 
confusion. Proposed Sec.  1.561(d)(2) would include language advising 
requesters that only one copy of duplicated records will be provided.
    Current Sec.  1.561(e) provides for limitations on charging fees; 
parts of the section contain information that is redundant of other 
sections. Proposed Sec.  1.561(e) would streamline the regulation in 
order to eliminate repetitive portions (e.g., paragraphs (e)(4) and 
(e)(5)) and make the section easier to understand. Proposed Sec.  
1.561(e) also would add language to address requirements imposed by the 
FOIA Improvement Act of 2016.
    Current Sec.  1.561(f) contains a table describing fees that each 
category of requester may be charged. The table does not include 
duplication fee information as it pertains to electronic media; we 
propose to add this information to Sec.  1.561(f).
    Current Sec.  1.561(g) contains information regarding fee 
assessments that is redundant of other sections of the FOIA 
regulations. In addition, current Sec.  1.561(g)(1) provides a fee 
schedule that includes reference to ``DC locality payment'' and 
specific grades of Federal employees. In proposed Sec.  1.561(g), we 
would eliminate references to specific forms of potential costs and 
would instead refer to direct costs and the requester's fee category; 
the revision would eliminate redundancy and add consistency to the 
provision. In proposed Sec.  1.561(g)(1), we would add specific-cost 
information in order to synthesize fee elements as much as possible 
into one provision. We would also eliminate the reference to DC 
locality pay in Sec.  1.561(g)(1); locality pay is based on where the 
employee performing the work is located and would not be tied to one 
particular locality. In addition, the proposed change would clarify the 
section generally and make it consistent with other parts of the 
regulation by providing that the assessment of a fee is based on the 
hourly salary of the employee performing the work, which would include 
the particular locality pay of that employee. The references to the 
specific job type of the employee involved would be eliminated as 
unnecessary and confusing. Overall, the proposed revisions would make 
the section easier to understand and more consistent with the remainder 
of this section.
    Current Sec.  561(g)(1) includes a provision that fees are charged 
in quarter hour increments. The proposed revision would eliminate the 
text of current Sec.  561(g)(1). Current Sec.  561(g)(2) contains the 
schedule of fees. In view of the elimination of the text of current 
Sec.  561(g)(1), current Sec.  561(g)(2) would become Sec.  561(g)(1). 
Section 561(g)(2) would be reserved.
    Current Sec.  1.561(h) addresses notification to the requester of a 
fee estimate. We propose to streamline and clarify this section.
    Current Sec. Sec.  1.561(i) and (l)(3),(5) address charges for 
other services and advance payments, respectively. We propose to make 
minor stylistic revisions to Sec. Sec.  1.561(i) and (l)(3),(5) in 
order to clarify the meaning of the sections and make the sections 
consistent with the other sections.
    Current Sec.  1.561(n) sets forth the requirements for a fee waiver 
or reduction; proposed Sec.  1.561(n) would clarify that if a FOIA 
Officer communicates with a requester to seek necessary additional 
information, the fee-waiver request will be closed if the information 
is not received within 10 days of the request for additional 
information. Proposed Sec.  1.561(n) also would provide that if the fee 
waiver is denied or closed, the underlying FOIA request will be 
processed in accordance with applicable provisions.

Safeguarding Personal Information in Department of Veterans Affairs 
Records, 1.575-1.584

1.577 Access to Records
    Current Sec.  1.577(c) provides that the VA staff office having 
jurisdiction over the records involved in a request will establish 
appropriate disclosure procedures. Proposed Sec.  1.577(c) would 
specify that access requests for Privacy Act records or information 
must be sent to the staff office that maintains the records and refer 
the individual to the system of record notice in order to identify the 
office to which the request should be sent.
    Current Sec.  1.577(e) describes the fees to be charged for 
providing an individual a copy of his or her records and contains a fee 
table that includes an outdated reference to ``direct cost.'' Proposed 
Sec.  1.577(e) would provide the correct reference to direct cost. 
Current Sec.  1.577(e) includes no provision for the waiver of fees 
totaling less than $25.00. Currently, Sec.  1.561(g) provides for the 
waiver of fees totaling under $25.00 under the Privacy Act; Sec.  
1.561(g), however, is in the FOIA section of VA regulations. Proposed 
Sec.  1.577(e) would include the waiver language of fees of $25.00 or 
less in the Privacy Act regulations. The revision would make it easier 
for record subjects to find relevant information when making a Privacy 
Act request. Finally, proposed Sec.  1.577(e) would include a 
clarification that the first 100 pages are provided free of charge 
whether provided in paper or an electronic medium.
1.580 Administrative Review
    Current Sec.  1.580 provides that upon denial of a request for 
access or amendment to VA records, the requester will be advised of the 
decision in writing and will be provided appeal rights to OGC; the 
regulation does not distinguish between a written response and the lack 
of a response. As a result, OGC receives appeals from individuals who 
have received no response from the component or staff office; OGC 
directs these communications back to the originating office to respond. 
The proposed amendment clarifies that Sec.  1.580 applies to a written 
denial of the request and not to the absence of a response to the 
request. The proposed revision represents an effort to effectuate an 
expeditious review of the

[[Page 14616]]

record request, i.e., eliminate OGC involvement in order to streamline 
review procedures when circumstances involve the absence of a response, 
ensure that access requests are done by the correct component or staff 
office at the outset, and provide a quicker response to the requester. 
The proposed revisions result in the addition of section 38 CFR 
1.580(c).
    We also propose to correct a typographical error in the first 
sentence of Sec.  1.580, i.e., ``denial or'' to ``denial of'' a 
request.

Paperwork Reduction Act

    This document contains no provisions constituting a collection of 
information under the Paperwork Reduction Act (44 U.S.C. 3501-3521).

Regulatory Flexibility Act

    The Secretary of Veterans Affairs hereby certifies that this 
proposed rule will not have a significant economic impact on a 
substantial number of small entities as they are defined in the 
Regulatory Flexibility Act, 5 U.S.C. 601-612. This proposed rule 
concerns the procedures for requesting information from VA and the 
payment of certain fees for processing such requests. The fees 
prescribed by this proposed rule will generally comprise only an 
insignificant portion of a small entity's expenditures. Therefore, this 
proposed rule is exempt, pursuant to 5 U.S.C. 605(b), from the initial 
and final regulatory flexibility analysis requirements of sections 603 
and 604.

Executive Orders 12866, 13563 and 13771

    Executive Orders (E.O.s) 12866 and 13563 direct agencies to assess 
all costs and benefits of available regulatory alternatives and, if 
regulation is necessary, to select regulatory approaches that maximize 
net benefits (including potential economic, environmental, public 
health and safety effects, distributive impacts, and equity). E.O. 
13563 emphasizes the importance of quantifying both costs and benefits 
of reducing costs, of harmonizing rules, and of promoting flexibility. 
E.O. 12866, Regulatory Planning and Review, defines ``significant 
regulatory action'' to mean any regulatory action that is likely to 
result in a rule that may: ``(1) Have an annual effect on the economy 
of $100 million or more or adversely affect in a material way the 
economy, a sector of the economy, productivity, competition, jobs, the 
environment, public health or safety, or State, local, or tribal 
governments or communities; (2) Create a serious inconsistency or 
otherwise interfere with an action taken or planned by another agency; 
(3) Materially alter the budgetary impact of entitlements, grants, user 
fees, or loan programs or the rights and obligations of recipients 
thereof; or (4) Raise novel legal or policy issues arising out of legal 
mandates, the President's priorities, or the principles set forth in 
this Executive order.''
    VA has examined the economic, interagency, budgetary, legal, and 
policy implications of this regulatory action, and it has been 
determined not to be a significant regulatory action under E.O. 12866. 
This proposed rule is not expected to be an E.O. 13771 regulatory 
action because this proposed rule is not significant under E.O. 12866.

Unfunded Mandates

    The Unfunded Mandates Reform Act of 1995 requires, at 2 U.S.C. 
1532, that agencies prepare an assessment of anticipated costs and 
benefits before issuing any rule that may result in an expenditure by 
state, local, and tribal governments, in the aggregate, or by the 
private sector, of $100 million or more (adjusted annually for 
inflation) in any year. This proposed rule would have no such effect on 
state, local, and tribal governments, or on the private sector.

Catalog of Federal Domestic Assistance

    There is no Catalog of Federal Domestic Assistance number for the 
program affected by this proposed rule.

List of Subjects in 38 CFR Part 1

    Administrative practice and procedure, Archives and records, 
Cemeteries, Claims, Courts, Crime, Flags, Freedom of information, 
Government contracts, Government employees, Government property, 
infants and children, Inventions and patents, Parking, Penalties, 
Privacy, Reporting and Recordkeeping requirements, Seals and insignia, 
Security measures, and Wages.

Signing Authority

    The Secretary of Veterans Affairs, or designee, approved this 
document and authorized the undersigned to sign and submit the document 
to the Office of the Federal Register for publication electronically as 
an official document of the Department of Veterans Affairs. Jacquelyn 
Hayes-Byrd, Deputy Chief of Staff, Department of Veterans Affairs, 
approved this document on March 19, 2018, for publication.

    Dated: March 20, 2018.
Consuela Benjamin,
Regulation Development Coordinator, Office of Regulation Policy & 
Management, Office of the Secretary, Department of Veterans Affairs.

    For the reasons stated in the preamble, VA proposes to amend 38 CFR 
part 1 as follows:

PART 1--GENERAL PROVISIONS

0
1. The authority citation for part 1 continues to read as follows:

    Authority:  38 U.S.C. 501(a), and as noted in specific sections.

0
2. Revise Sec.  1.519 paragraph (c) to read as follows.


Sec.  1.519  Lists of names and addresses.

* * * * *
    (c) The Associate Deputy Assistant Secretary for Information 
Resources Management is authorized to release lists of names and 
addresses to organizations which have applied for such lists in 
accordance with paragraph (a) of this section, if he or she finds that 
the purpose for which the organization desires the names and addresses 
is directly connected with conduct of programs and the utilization of 
benefits under title 38 U.S.C. Lists of names and addresses authorized 
to be released pursuant to this paragraph shall not duplicate lists 
released to other elements, segments, or chapters of the same 
organization.
* * * * *
0
3. Revise Sec.  1.552 paragraph (a) to read as follows:


Sec.  1.552   General provisions.

    (a) Additional information. Information regarding VA's FOIA and 
Privacy Act process generally, including how to file FOIA requests, and 
information made available by VA under the FOIA, is available at the 
following internet address: http://www.oprm.va.gov/foia/.
* * * * *
0
4. Revise Sec.  1.554 paragraphs (a) through (c), (d)(2),(d)(4), and 
(e) to read as follows:


Sec.  1.554   Requirements for making requests.

    (a) Requests by letter and facsimile (fax). The FOIA request must 
be in writing and may be by letter or fax. To assist in processing, the 
request letter, envelope, or fax cover sheet of any FOIA request should 
be marked ``Freedom of Information Act Request.'' Information helpful 
for filing a request, such as a list of VA FOIA contacts, VA's FOIA 
Reference Guide, and the text of the FOIA, are available on VA's FOIA

[[Page 14617]]

homepage on the internet. See Sec.  1.552(a) for the pertinent internet 
address. VA has a decentralized FOIA system, meaning that each VA 
component, i.e., administrations and staff offices, the Veterans Health 
Administration (VHA) medical centers, Veterans Benefits Administration 
(VBA) regional offices, or offices located within the VA Central Office 
in Washington, DC (e.g., the Office of the Secretary), maintain their 
own FOIA processes and respond to FOIA requests directly. Accordingly, 
requesters must write directly to the FOIA Officer for the VA component 
that maintains the records. If requesting records from a particular 
medical facility, regional office, or Central Office component, the 
request should be sent to the FOIA Office at the address listed for 
that component. A legible return address must be included with the FOIA 
request; the requester may wish to include other contact information as 
well, such as a telephone number and email address. If the requester is 
not sure where to send the request, he or she should seek assistance 
from the FOIA Contact for the office believed to manage the programs 
whose records are being requested or, if these efforts fail, he or she 
should send the request to the Director, FOIA Service (005R1C), 810 
Vermont Avenue NW, Washington, DC 20420, who will refer it for action 
to the FOIA contact at the appropriate component.
    (b) Requests by email. VA accepts email FOIA requests. To assure 
prompt processing, email FOIA requests must be sent to official VA FOIA 
mailboxes established for the purpose of receiving FOIA requests. An 
email FOIA request that is sent to an individual VA employee's mailbox, 
or to any other entity, will not be considered a perfected FOIA 
request. Mailbox addresses designated to receive email FOIA requests 
are available on VA's FOIA homepage. See Sec.  1.552(a) for the 
pertinent internet address.
    (c) The content of a request. Whether submitting the request by 
letter, fax, or email, the following applies: If the requester is 
seeking records about himself or herself or to which a confidentiality 
statute applies (38 U.S.C. 5701, e.g.), the requester must comply with 
the verification of identity requirements set forth in 1.577 of this 
Part, which applies to requests for records maintained under the 
Privacy Act. If the requester is seeking records not covered by the 
Privacy Act, but which the requester believes may pertain to him or 
her, the requester may obtain greater access to the records by 
complying with the verification of identity requirements set forth in 
1.577 of this Part, by providing the image of the requester's signature 
(such as an attachment that shows the requester's handwritten 
signature), or by submitting a notarized, signed statement affirming 
his or her identity or a declaration made in compliance with 28 U.S.C. 
1746. The suggested language for a statement under 28 U.S.C. 1746 is 
included on VA's FOIA homepage; see Sec.  1.552(a) for the pertinent 
internet address. If the requester is seeking records pertaining to 
another individual under the FOIA, whether by letter, fax, or email, 
the requester may obtain greater access to the records if he or she 
provides satisfactory authorization to act on behalf of the record 
subject to receive the records or by submitting proof that the record 
subject is deceased (e.g., a copy of a death certificate or an 
obituary). Each component has discretion to require that a requester 
supply additional information to verify that a record subject has 
consented to disclosure.
    (d) * * *
    (2) Requests for voluminous amounts of records may be placed in a 
complex track of a multitrack processing system pursuant to Sec.  
1.556(b); such requests also may meet the criteria for ``unusual 
circumstances,'' which are processed in accordance with Sec.  1.556(c) 
and may require more than 20 business days to process despite the 
agency's exercise of due diligence.
* * * * *
    (4) The time limit for VA to process the FOIA request will not 
start until the FOIA Officer determines that the requester has 
reasonably described the records sought in the FOIA request. If the 
FOIA Officer seeks additional clarification regarding the request and 
does not receive the requester's written response within 30 calendar 
days of the date of its communication with the requester, he or she 
will conclude that the requester is no longer interested in pursuing 
the request and will close VA's files on the request.
    (e) Agreement to pay fees. The time limit for processing a FOIA 
request will be tolled while any fee issue is unresolved. Depending on 
the circumstances, the FOIA Officer will notify the requester: That the 
FOIA Officer anticipates that the fees for processing the request will 
exceed the amount that the requester has stated a willingness to pay or 
will amount to more than $25.00 or the amount set by Office of 
Management and Budget fee guidelines, whichever is higher; whether the 
FOIA Officer is requiring the requester to agree in writing to pay the 
estimated fee; or whether advance payment of the fee is required prior 
to processing the request (i.e., if the estimated fee amount exceeds 
$250 or the requester previously has failed to pay a FOIA fee in a 
timely manner). If the FOIA Officer does not receive the requester's 
written response to the notice regarding any of these items within 10 
business days of the date of the FOIA Officer's written communication 
with the requester, the FOIA Officer will close the request. If 
requesting a fee waiver underSec.  1.561, the requester nonetheless may 
state his or her willingness to pay a fee up to an identified amount in 
the event that the fee waiver is denied; this will allow the component 
to process the FOIA request while considering the fee waiver request. 
If the requester pays a fee in advance, and VA later determines that 
the requester overpaid or is entitled to a full or partial fee waiver, 
a refund will be made. (For more information on the collection of fees 
under the FOIA, see Sec.  1.561.)
* * * * *
0
5. Revise Sec.  1.556 paragraphs (c)(1) and (d)(3) to read as follows:


Sec.  1.556   Timing of responses to requests.

* * * * *
    (c) * * *
    (1) FOIA Officers may encounter ``unusual circumstances,'' where it 
is not possible to meet the statutory time limits for processing the 
request. In such cases, the FOIA Officer will extend the 20-business 
day time limit for 10 more business days and notify the requester in 
writing of the unusual circumstances and the date by which it expects 
to complete processing of the request. Where an extension of more than 
10 business days is needed, the FOIA Officer will notify the requester 
in writing and will include in the notice the following: An opportunity 
to modify the request so that it may be processed within the identified 
time limit; an opportunity to arrange an alternative time period with 
the FOIA Officer for processing the request or a modified request; 
notice of the availability of the agency FOIA Liaison, and the right to 
seek dispute resolution services from the Office of Government 
Information Services. Unusual circumstances consist of the following:
    (i) The need to search for and collect the requested records from 
field facilities or components other than the office processing the 
request;
    (ii) The need to search for, collect and examine a voluminous 
amount of separate and distinct records that are the subject of a 
single request; or
    (iii) The need for consultation with another agency or among two or 
more

[[Page 14618]]

components or another agency having a substantial interest in the 
subject matter of a request.
* * * * *
    (d) * * *
    (3) Within 10 calendar days of its receipt of a request for 
expedited processing, the FOIA Officer shall determine whether to grant 
the request and will provide the requester written notice of the 
decision. If the FOIA Officer grants a request for expedited 
processing, the FOIA Officer shall give the request priority and 
process it as soon as practicable. If the FOIA Officer denies the 
request for expedited processing, the requester may appeal the denial, 
which appeal shall be addressed expeditiously.
0
6. Revise Sec.  1.557 paragraphs (a), (c), and (d) and revise and 
redesignate current paragraph (d) as paragraph (e) to read as follows:


Sec.  1.557  Responses to requests.

    (a) Acknowledgement of requests. When a request for records is 
received by a component designated to receive requests, the component's 
FOIA Officer will assign a FOIA request number; the FOIA Officer will 
send the requester written acknowledgement of receipt of the request 
and will advise the requester of the assigned FOIA request number and 
how the requester may obtain the status of his or her request.
* * * * *
    (c) Time limits for processing requests. A component must advise 
the requester within 20 business days from the date of VA's receipt of 
the request whether the request is granted in its entirety, granted in 
part, or denied in its entirety and provide the reasons therefor. If 
the request must be referred to another component, the response time 
will begin on the date that the request was received by the appropriate 
component, but in any event not later than 10 business days after the 
referring office receives the FOIA request; the referring component has 
an affirmative duty to refer the FOIA request within 10 business days.
    (d) Grants of requests in full. When a component makes a 
determination to grant a request in full, it shall notify the requester 
in writing. The component also shall inform the requester of any fees 
charged under Sec.  1.561. The component also must inform the requester 
of his or her right to seek the assistance of the appropriate VA FOIA 
Public Liaison and provide the contact information for the Liaison.
    (e) Adverse determinations of requests. When a component makes an 
adverse determination denying the request in any respect, the component 
FOIA Officer shall promptly notify the requester of the adverse 
determination in writing. Adverse determinations include decisions that 
a requested record is exempt from release in whole or in part, does not 
exist or cannot be located, is not readily reproducible in the form or 
format sought by the requester, or is not a record subject to the FOIA; 
adverse determinations also include denials regarding requests for 
expedited processing and requests involving fees, such as requests for 
fee waivers. The adverse determination notice must be signed by the 
component head or the component's FOIA Officer, and shall include the 
following:
    (1) The name and title or position of the person responsible for 
the adverse determination;
    (2) A brief statement of the reason(s) for the denial, including 
any FOIA exemptions applied by the FOIA Officer in denying the request;
    (3) The amount of information withheld in number of pages or other 
reasonable form of estimation; an estimate is not necessary if the 
volume is indicated on redacted pages disclosed in part or if providing 
an estimate would harm an interest provided by an applicable exemption;
    (4) Notice that the requester may appeal the adverse determination 
and a description of the requirements for an appeal under Sec.  1.559 
of this part; and
    (5) Notice that the requester may seek assistance or dispute 
resolution services from the appropriate VA FOIA Liaison or dispute 
resolution services from the Office of Government Information Services.
0
7. Revise Sec.  1.558 paragraphs (c)(3) and (e) to read as follows:


Sec.  1.558   Business information.

* * * * *
    (c) * * *
    (3) Whenever the FOIA Officer notifies the submitter of VA's intent 
to disclose over the submitter's objections, the FOIA Officer will also 
notify the requester by separate correspondence.
* * * * *
    (e) Consideration of objection(s) and notice of intent to disclose. 
The FOIA Officer will consider all pertinent factors, including but not 
limited to, the submitter's timely objection(s) to disclosure and the 
specific grounds provided by the submitter for non-disclosure in 
deciding whether to disclose business information. Information provided 
by the submitter after the specified time limit and after the component 
has made its disclosure decision generally will not be considered. In 
addition to meeting the requirements of Sec.  1.557, when a FOIA 
Officer decides to disclose business information over the objection of 
a submitter, the FOIA Officer will provide the submitter with written 
notice, which includes:
    (1) A statement of the reason(s) why each of the submitter's 
disclosure objections were not sustained;
    (2) A description of the business information to be disclosed; and
    (3) A specified disclosure date of not less than 10 days from the 
date of the notice (to allow the submitter time to take necessary legal 
action).
* * * * *
0
8. Revise Sec.  1.559 paragraphs (b) through (d) to read as follows:


Sec.  1.559   Appeals

* * * * *
    (b) How to file and address a written appeal. The requester may 
appeal an adverse determination denying the request, in any respect, 
except for those concerning Office of Inspector General records, to the 
VA Office of the General Counsel (024), 810 Vermont Avenue NW, 
Washington, DC 20420. Any appeals concerning Office of Inspector 
General records must be sent to the VA Office of Inspector General, 
Office of Counselor (50), 810 Vermont Avenue NW, Washington, DC 20420. 
The FOIA appeal must be in writing and may be by letter or facsimile 
(fax); whichever method is used, the appeal must comply with all 
requirements of this paragraph and paragraph (d). Information regarding 
where to fax the FOIA appeal is available on VA's FOIA homepage on the 
internet. See Sec.  1.552(a) for the pertinent internet address.
    (c) How to file an email appeal. VA accepts email appeals; the 
appeal must comply with all requirements of this paragraph and 
paragraph (d). In order to assure initial processing of an appeal filed 
by email, the email must be sent to one of the official VA FOIA 
mailboxes established for the purpose of receiving FOIA appeals; an 
email FOIA appeal that is sent to an individual VA employee's mailbox, 
or to any other entity, will not be considered a perfected FOIA appeal. 
Mailbox addresses designated to receive email FOIA appeals are 
available on VA's FOIA homepage. See Sec.  1.552(a) for the pertinent 
internet address.
    (d) Time limits and content of appeal. The appeal to the VA OGC 
(024) or VA Office of Inspector General (50) must be received or 
postmarked no later than 90 calendar days after the date of the adverse 
determination and must contain the following: A legible return address; 
clear identification of the determination being appealed, including any 
assigned

[[Page 14619]]

request number (if no request number was assigned, other information 
must be provided such as the name of the FOIA officer, the address of 
the component, the date of the component's determination, if any, and 
the precise subject matter of the appeal); and identification of the 
part of the determination that is being appealed (if appealing only a 
portion of the determination). If the appeal involves records about the 
requester himself or herself or records to which a confidentiality 
statute applies, the requester must comply with the verification of 
identity requirements set forth in 1.577 of this Part, which applies to 
requests for records maintained under the Privacy Act. If the appeal 
involves records not covered by the Privacy Act, but which the 
requester believes may pertain to him or her, the requester may obtain 
greater access to the records by complying with the verification of 
identity requirements set forth in 1.577 of this Part, providing the 
image of the requester's signature (such as an attachment that shows 
the requester's handwritten signature), or submitting a notarized, 
signed statement affirming his or her identity or a declaration made in 
compliance with 28 U.S.C. 1746. The suggested language for a statement 
under 28 U.S.C. 1746 is included on VA's FOIA homepage. See Sec.  
1.552(a) for the pertinent internet address. If the appeal involves 
records pertaining to another individual (i.e., record subject), the 
requester may obtain greater access to the records if he or she 
provides satisfactory authorization to act on behalf of the record 
subject to receive the records or by submitting proof that the record 
subject is deceased (e.g., a copy of a death certificate or an 
obituary). Each component has discretion to require that a requester 
supply additional information to verify that a record subject has 
consented to disclosure. Appeals should be marked ``Freedom of 
Information Act Appeal.'' The requester may include other information 
as well, such as a telephone number and email address and a copy of the 
initial agency determination. An appeal is not perfected until VA 
either receives the required information identified above or the appeal 
is otherwise easily and sufficiently defined. The designated official 
within the Office of the General Counsel (024) will act on behalf of 
the Secretary on all appeals under this section, except those 
pertaining to the Office of Inspector General. The designated official 
in the Office of Inspector General will act on all appeals pertaining 
to Office of Inspector General records. A determination by the Office 
of General Counsel, or designated official within the Office of 
Inspector General, will be the final VA action.
* * * * *


Sec.  1.561   [Amended]

0
9. Amend Sec.  1.561 by:
0
a. Revising paragraphs (a), (b)(3), (d)(2), (e);
0
b. Adding paragraphs (e)(4)(iii) and (4)(iv);
0
c. Removing paragraphs (e)(5) and (e)(6);
0
d. Revising paragraph (f) and (g)(1);
0
e. Removing and reserving paragraph (g)(2), and
0
f. Revising paragraphs (h), (i), (l)(3), (l)(5), and (n)(1).
    The revisions and additions read as follows:


Sec.  1.561   Fees.

    (a) General. VA will charge for processing requests under the FOIA, 
as amended, and in accordance with this section. Requesters must pay 
fees by check or money order made payable to the Treasury of the United 
States. Payment by credit card also may be acceptable; the requester 
should contact the FOIA Officer for instructions on credit card 
payments. Note that fees associated with requests from VA 
beneficiaries, applicants for VA benefits, or other individuals, for 
records retrievable by their names or individual identifiers processed 
under 38 U.S.C. 5701 (records associated with claims for benefits) and 
5 U.S.C. 552a (the Privacy Act), will be assessed fees in accordance 
with the applicable regulatory fee provisions relating to VA benefits 
and VA Privacy Act records.
    (b) * * *
    (3) Direct costs mean expenses that VA incurs in responding to a 
FOIA request; direct costs include searching for and duplication of 
(and in the case of commercial use requesters, reviewing) records to 
respond to a FOIA request, the hourly wage of the employee performing 
the work plus 16 percent of the hourly wage, and the cost of operating 
duplication machinery. Direct costs do not include overhead expenses, 
such as the costs of space or heating and lighting of the facility 
where the records are kept.
* * * * *
    (d) * * *
    (2) Duplication. When the agency provides duplicated records in 
response to a request, no more than one copy will be provided.
    (3) * * *
    (e) Limitations on charging fees. (1) When VA determines that a 
requester is an educational institution, a non-commercial scientific 
institution, or a representative of the news media, VA will not charge 
search fees.
    (2) VA charges fees in quarter hour increments; no search or review 
fee will be charged for a quarter hour period unless more than half of 
that period is required for search or review.
    (3) VA may provide free copies of records or free services in 
response to an official request from another government agency or a 
congressional office and when a component head or designee determines 
that doing so will assist in providing medical care to a VA patient or 
will otherwise assist in the performance of VA's mission.
    (4)(i) If VA fails to comply with the time limit to respond to a 
request, it may not charge search fees, or, in cases of requests from 
requesters described in paragraph (e)(1) of this section, may not 
charge duplication fees, except as described in paragraph (e)(4)(ii)-
(iv).
    (ii) If VA has determined that unusual circumstances as defined by 
the FOIA apply and has provided timely written notice to the requester 
in accordance with the FOIA, a failure to comply with the time limit 
shall be excused for an additional 10 days.
    (iii) If VA has determined that unusual circumstances as defined by 
the FOIA apply and more than 5,000 pages are necessary to respond to 
the request, VA may charge search fees, or in the case of requesters 
described in paragraph (e)(1) of this section, may charge duplication 
fees, if the following steps are taken: VA must provide timely written 
notice of unusual circumstances to the requester in accordance with the 
FOIA and must discuss with the requester via written mail, email or 
telephone (and later confirmed in writing) (or have made not less than 
three good-faith attempts to do so) how the requester could effectively 
limit the scope of the request in accordance with 5 U.S.C. 
552(a)(6)(B)(ii). If this exception is satisfied, the component may 
charge all applicable fees incurred in the processing of the request.
    (iv) if a court has determined that exceptional circumstances 
exist, as defined by the FOIA, a failure to comply with the time limits 
shall be excused for the length of time provided by the court order.
    (e)(5) [Removed]
    (e)(6) [Removed]
    (f) The following table summarizes the chargeable fees for each 
category of requester.

[[Page 14620]]



----------------------------------------------------------------------------------------------------------------
               Category                      Search fees              Review fees            Duplication fees
----------------------------------------------------------------------------------------------------------------
(1) Commercial Use...................  Yes....................  Yes....................  Yes.
(2) Educational Institution..........  No.....................  No.....................  Yes (100 pages or 1
                                                                                          disc free).
(3) Non-Commercial Scientific          No.....................  No.....................  Yes (100 pages or 1
 Institution.                                                                             disc free).
(4) News Media.......................  No.....................  No.....................  Yes (100 pages or 1
                                                                                          disc free).
(5) All other........................  Yes (2 hours free).....  No.....................  Yes (100 pages or 1
                                                                                          disc free).
----------------------------------------------------------------------------------------------------------------

    (g) Fee schedule. If it is determined that a fee will be charged 
for processing the FOIA request, VA will charge the direct cost to the 
agency and in accordance with the requester's fee category (see Sec.  
1.561(c)); to the extent possible, direct costs are itemized in 
paragraph 1 of this section. Duplication fees also are applicable to 
records provided in response to requests made under the Privacy Act 
(see Sec.  1.577(e),(f)).
    (1) Schedule of fees:

------------------------------------------------------------------------
                Activity                               Fees
------------------------------------------------------------------------
(i) Duplication of standard size (8\1/   Paper records: $0.15 per page.
 2\'' x 11''; 8\1/2\'' x 14'') paper     Electronic media: $3.00 per
 records or records on electronic media.  each compact disc (CD) or
                                          digital versatile disc (DVD).
(ii) Duplication of non-paper items      Direct cost to VA.
 (e.g., x-rays), paper records which
 are not of a standard size (e.g.,
 architectural drawings/construction
 plans or EKG tracings).
(iii) Record search by manual (non-      Hourly wage of the employee(s),
 automated) methods.                      plus 16 percent.
(iv) Record search using automated       Direct cost to VA.
 methods, such as by computer.
(v) Record review (for Commercial Use    Hourly rate of employees
 Requesters only).                        performing review to determine
                                          whether to release records and
                                          to prepare them for release,
                                          plus 16 percent.
(vi) Other activities, such as:          Direct cost to VA.
 Attesting under seal or certifying
 that records are true copies; sending
 records by special methods; forwarding
 mail; compiling and providing special
 reports, drawings, specifications,
 statistics, lists, abstracts or other
 extracted information; generating
 computer output; providing files under
 court process where the Federal
 Government is not a party to, and does
 not have an interest in, the
 litigation.
------------------------------------------------------------------------


    Note to paragraph (g)(1):  VA will charge fees consistent with 
the salary scale published by the Office of Personnel Management 
(OPM).

    (2) Reserved.
    (h) Notification of fee estimate or other fee issues. (1) VA will 
not charge the requester if the fee is $25.00 or less.
    (2) When a FOIA Officer determines or estimates that the fees to be 
charged under this section will amount to more than $25.00 or the 
amount set by OMB fee guidelines, whichever is higher, the FOIA Officer 
will notify the requester in writing of the actual or estimated amount 
of fees and ask the requester to provide written assurance of the 
payment of all fees or fees up to a designated amount, unless he or she 
has indicated a willingness to pay fees as high as those anticipated. 
Any such agreement to pay the fees shall be memorialized in writing. 
When the requester does not provide sufficient information upon which 
VA can identify a fee category (see paragraphs (c)(1) through (c)(4) of 
this section), or a clarification is otherwise required regarding a 
fee, the FOIA Officer may notify the requester and seek clarification; 
the notification to the requester will state that if a written response 
is not received within 10 days, the request will be closed. The 
timeline for responding to the request will be tolled and no further 
work will be done on the request until the fee issue has been resolved.
    (i) Charges for other services. Apart from the other provisions of 
this section, VA will charge the requester the direct costs of 
providing any special handling or services requested, such as 
certifying that records are true copies or sending them by other than 
ordinary mail. The FOIA Officer may choose to provide such a service as 
a matter of administrative discretion.
* * * * *
    (l) * * *
    (3) Where the requester previously has failed to pay a properly 
charged FOIA fee to VA within 30 days of the date of billing, a FOIA 
Officer may require the requester to pay the full amount due, plus any 
applicable interest as specified in this section, and to make an 
advance payment of the full amount of any anticipated fee, before the 
FOIA Officer begins to process a new request or continues to process a 
pending request from that requester.
* * * * *
    (5) In cases in which a FOIA Officer requires advance payment or 
payment is due under this section, the time for responding to the 
request will be tolled and further work will not be done on the request 
until the required payment is received.
* * * * *
    (n) Requirements for waiver or reduction of fees. (1) Waiving or 
reducing fees. Fees for processing the request may be waived if the 
requester meets the criteria listed in this section. The requester must 
submit adequate justification for a fee waiver; without adequate 
justification, the request will be denied. The FOIA Officer may, at his 
or her discretion, communicate with the requester to seek additional 
information, if necessary, regarding the fee waiver request. If the 
additional information is not received from the requester within 10 
days of the FOIA Officer's communication with the requester, VA will 
assume that the requester does not wish to pursue the fee waiver 
request and the fee waiver request will be closed. If the request for 
waiver or reduction is denied or closed, the underlying FOIA request 
will continue to be processed in accordance with the applicable 
provisions of this Part. Requests for fee waivers are decided on a 
case-by-case basis; receipt of a fee waiver in the past does not 
establish entitlement to a fee waiver each time a request is submitted.
* * * * *
0
10. Revise Sec.  1.577 paragraph (c) and (e) to read as follows:

[[Page 14621]]

Sec.  1.577   Access to Records.

* * * * *
    (c) The VA component or staff office having jurisdiction over the 
records subject to the Privacy Act request will establish appropriate 
disclosure procedures, including notifying the individual who filed the 
Privacy Act request of the time, place, and conditions under which the 
VA will comply with the request, in accordance with applicable laws and 
regulations. Access requests for Privacy Act records or information 
must be sent to the staff office that maintains the records; the 
individual seeking access may consult the system of record notice 
(https://www.oprm.va.gov/privacy/systems_of_records.aspx) in order to 
identify the office to which the request should be sent. Each component 
has discretion to require that a requester supply additional 
information to verify his or her identity.
* * * * *
    (e) Fees to be charged, if any, to any individual for making copies 
of his or her record shall not include the cost of and search for and 
review of the record. Fees under $25.00 shall be waived. Fees to be 
charged are as follows:

------------------------------------------------------------------------
                Activity                               Fees
------------------------------------------------------------------------
(1) Duplication of documents by any      $0.15 per page after first 100
 type of reproduction process to          one-sided pages or electronic
 produce plain one-sided paper copies     equivalent.
 of a standard size (8\1/2\'' x 11'';
 8\1/2\'' x 14''; 11'' x 14'').
(2) Duplication of non-paper records,    Direct cost to the Agency as
 such as microforms, audiovisual          defined in Sec.   1.561(b)(3)
 materials (motion pictures, slides,      of this part to the extent
 laser optical disks, video tapes,        that it pertains to the cost
 audio tapes, etc.), computer tapes and   of duplication.
 disks, diskettes for personal
 computers, and any other automated
 media output.
(3) Duplication of document by any type  Direct cost to the Agency as
 of reproduction process not covered by   defined in Sec.   1.561(b)(3)
 paragraphs (e)(1) or (2) of this         of this part to the extent
 section to produce a copy in a form      that it pertains to the cost
 reasonably usable by the requester.      of duplication.
------------------------------------------------------------------------

* * * * *
0
11. Revise Sec.  1.580 to read as follows:


Sec.  1.580  Administrative review.

    (a) Upon consideration and denial of a request under Sec.  1.577 or 
Sec.  1.579 of this section, the responsible VA official or designated 
employee will inform the requester in writing of the denial. The 
adverse determination notice must be signed by the component head or 
the component's Privacy Officer, and shall include the following:
    (1) The name and title or position of the person responsible for 
the adverse determination;
    (2) A brief statement of the reason(s) for the denial and the 
policy upon which the denial is based; and
    (3) Notice that the requester may appeal the adverse determination 
under Sec.  1.580(b) of this part to the Office of General Counsel 
(providing the address as follows: Office of General Counsel (024), 810 
Vermont Avenue NW, Washington, DC 20420), and instructions on what 
information is required for an appeal, which includes why the 
individual disagrees with the initial denial with specific attention to 
one or more of the four standards (e.g., accuracy, relevance, 
timeliness, and completeness), and a copy of the denial letter and any 
supporting documentation that demonstrates why the individual believes 
the information does not meet these requirements.
    (b) The final agency decision in appeals of adverse determinations 
described in paragraph (a) will be made by the designated official 
within the Office of General Counsel (024).
    (c) A written denial must have occurred in order to appeal to OGC. 
An absence of a response to an access or amendment request filed with a 
VA component is not a denial. If an individual has not received a 
response to a request for access to or amendment of records, the 
individual must pursue the request with the Privacy Officer of the 
administration office (e.g., the VHA, VBA, or National Cemetery 
Administration Privacy Officer) or staff office (e.g., the Office of 
Information Technology or Office of Inspector General Privacy Staff 
Officer) that has custody over the records.

[FR Doc. 2018-06097 Filed 4-4-18; 8:45 am]
 BILLING CODE 8320-01-P



                                                                        Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules                                          14613

                                               requested must be filed in paper form,                  will be available for public inspection in             errors and make the language of the text
                                               must be clearly labeled ‘‘Confidential,’’               the Office of Regulation Policy and                    generally more consistent.
                                               and must comply with FTC Rule 4.9(c).                   Management, Room 1063B, between the                      Finally, we propose to amend VA’s
                                               In particular, the written request for                  hours of 8:00 a.m. and 4:30 p.m.,                      regulations pertaining to the release of
                                               confidential treatment must include the                 Monday through Friday (except                          information from claimant records
                                               factual and legal basis for the request,                holidays). Please call (202) 461–4902 for              protected under the Privacy Act of 1974;
                                               and must identify the specific portion of               an appointment. In addition, during the                the regulations are codified at 38 CFR
                                               the comment to be withheld from the                     comment period, comments may be                        1.575 through 1.584. Specifically, we
                                               public record. See FTC Rule 4.9(c).                     viewed online through the Federal                      propose to amend 38 CFR 1.577(c) and
                                                 Visit the Commission website at                       Docket Management System at http://                    1.577(e) pertaining to VA’s procedures
                                               http://www.ftc.gov to read this                         www.Regulations.gov/.                                  regarding requests for access to records
                                               document and the news release                           FOR FURTHER INFORMATION CONTACT:                       and fees, respectively, and 38 CFR 1.580
                                               describing it. The FTC Act and other                    Catherine Nachmann, Attorney, Office                   pertaining to administrative review of
                                               laws that the Commission administers                    of General Counsel (024), Department of                denials of requests for amendment of
                                               permit the collection of public                         Veterans Affairs, 810 Vermont Avenue                   records.
                                               comments to consider and use in this                    NW, Washington, DC 20420, (202) 461–
                                               proceeding as appropriate. The                                                                                 Changes to 38 CFR Part 1
                                                                                                       7742 (this is not a toll-free number).
                                               Commission will consider all timely                                                                            Release of Information From
                                               and responsive public comments that it                  SUPPLEMENTARY INFORMATION:      VA’s                   Department of Veterans Affairs
                                               receives on or before May 9, 2018. You                  authority for publishing this proposed                 Claimant Records, 1.500–1.527
                                               can find more information, including                    rule reads as follows: 5 U.S.C. 552, 552a,
                                               routine uses permitted by the Privacy                   38 U.S.C. 501(a), unless otherwise                     1.519    Lists of Names and Addresses
                                               Act, in the Commission’s privacy                        noted. The FOIA, codified at 5 U.S.C.                     Current § 1.519(c) provides, in part,
                                               policy, at http://www.ftc.gov/ftc/                      552, requires an agency to publish                     that the Associate Deputy Assistant
                                               privacy.htm.                                            public guidance regarding its                          Secretary for Information Resources
                                                                                                       implementation of the statute, such as                 Management, with the concurrence of
                                                 By direction of the Commission.
                                                                                                       rules of procedure and substantive rules               the General Counsel (emphasis added),
                                               Donald S. Clark,
                                                                                                       of general applicability. The Privacy Act              is authorized to release names and
                                               Secretary.                                              of 1974, as amended, codified at 5
                                               [FR Doc. 2018–06976 Filed 4–4–18; 8:45 am]
                                                                                                                                                              addresses of present or former personnel
                                                                                                       U.S.C. 552a, requires an agency to                     of the armed services and their
                                               BILLING CODE 6750–01–P                                  publish its rules and procedures                       dependents from VA records to
                                                                                                       implementing that statute. Section                     organizations under specific
                                                                                                       501(a) of title 38, U.S.C., authorizes the             circumstances outlined in that section.
                                               DEPARTMENT OF VETERANS                                  Secretary of Veterans Affairs to                       Current § 1.519(e) provides that a denial
                                               AFFAIRS                                                 prescribe rules and regulations to carry               of a request for the release of names and
                                                                                                       out the laws administered by VA.                       addresses of present or former personnel
                                               38 CFR Part 1                                              We propose to update VA’s                           of the armed services and their
                                               RIN 2900–AQ27                                           regulations pertaining to the release of               dependents from VA records may be
                                                                                                       information from VA claimant records;                  appealed to the General Counsel.
                                               Release of Information From                             the regulations are codified at 38 CFR                    We propose to amend § 1.519(c) to
                                               Department of Veterans Affairs’                         1.500 through 1.527. Specifically, VA                  delete the requirement that the General
                                               Records                                                 proposes to amend 38 CFR 1.519                         Counsel concur in a release of names
                                               AGENCY:    Department of Veterans Affairs.              regarding the release of lists of names                and addresses; this requirement
                                               ACTION:   Proposed rule.                                and addresses.                                         inherently conflicts with the General
                                                                                                          In addition, we propose to amend                    Counsel’s authority to address appeals
                                               SUMMARY:   This document amends the                     VA’s regulations pertaining to release of              in these cases. As it stands, the
                                               Department of Veterans Affairs’ (VA)                    information under the FOIA. VA’s                       regulation requires the General Counsel
                                               regulations governing the submission                    current FOIA regulations are codified at               to be involved in the initial
                                               and processing of requests for                          38 CFR 1.550 through 1.562. We                         determination and address the appeal
                                               information under the Freedom of                        propose to update these regulations to                 regarding the release of information. In
                                               Information Act (FOIA) and the Privacy                  ensure compliance with the FOIA                        order to preserve the integrity of the
                                               Act in order to reorganize, streamline,                 Improvement Act of 2016, Public Law                    appeals process, however, the General
                                               and clarify existing regulations.                       114–185, streamline existing procedures                Counsel should review the request for
                                               DATES: Comments must be received on                     based on our experience administering                  the first time on appeal. Removing the
                                               or before June 4, 2018.                                 the FOIA, clarify portions of the                      requirement that the General Counsel
                                               ADDRESSES: Written comments may be                      regulations to make the regulations and                concur in the determination of
                                               submitted through http://                               VA’s implementing procedures                           Information Resources Management in
                                               www.Regulations.gov/; by mail or hand-                  consistent with applicable law and                     these cases would resolve this conflict.
                                               delivery to the Director, Regulations                   easier for the public to understand,
                                                                                                       eliminate inherent conflict, ensure that               Procedures for Disclosure of Records
                                               Management (00REG), Department of
                                                                                                       the Department’s intent is clear with                  Under the Freedom of Information Act,
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                                               Veterans Affairs, 810 Vermont Avenue
                                                                                                       regard to the agency’s processing of                   1.550–1.562
                                               NW, Room 1063B, Washington, DC
                                               20420; or by fax to (202) 273–9026.                     requests for records and information                      We propose to make minor stylistic
                                               Comments should indicate that they are                  under these statutes, and generally                    changes throughout the regulations as
                                               submitted in response to ‘‘RIN 2900–                    reorganize provisions as necessary.                    necessary that have no substantive
                                               AQ27, Release of Information from                          We have also made minor, non-                       effect. We also propose more specific
                                               Department of Veterans Affairs                          substantive changes to the regulations to              and substantive revisions as outlined
                                               Records.’’ Copies of comments received                  correct typographical or grammatical                   below.


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                                               14614                    Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules

                                               1.552    General Provisions                             declaration made in compliance with 28                 requests. We propose to add a new
                                                 Current § 1.552(a) contains the                       U.S.C. 1746. Further, proposed                         provision at § 1.557(d) to address grants
                                               internet address established by VA to                   § 1.554(c) would require that if the                   of requests in full and to redesignate
                                               obtain information regarding VA’s FOIA                  requester is seeking records pertaining                current § 1.557(d) as § 1.557(e) and
                                               processing and information that VA                      to another individual who is the record                revise § 1.557(e). In addition to
                                               makes electronically available under the                subject, whether by letter, fax, or email,             complying with the FOIA Improvement
                                               FOIA. The internet address has changed                  the requester may obtain greater access                Act of 2016, these amendments would
                                                                                                       to the records, if he or she provides                  provide clarification and make the
                                               since the last publication of VA’s FOIA
                                                                                                       satisfactory authorization to act on                   section easier to understand.
                                               regulations. Proposed § 1.552(a),
                                                                                                       behalf of the record subject. Proposed
                                               therefore, would replace the existing                                                                          1.558 Business Information
                                                                                                       §§ 1.554(a) through (c), would be
                                               internet address with the new, current                                                                            Current § 1.558(c)(3) provides for
                                                                                                       synthesized and reorganized to make it
                                               internet address.                                                                                              notification to both the submitter of
                                                                                                       easier for the public to understand and
                                               1.554 Requirements for Making                           to clarify this portion of the regulations.            information and the requester when a
                                               Requests                                                   In proposed §§ 1.554(d)(2) and (d)(4),              final decision is made regarding release
                                                                                                       we would make a minor stylistic                        of business information. We propose to
                                                  Current § 1.554(a) covers FOIA                                                                              clarify § 1.558(c)(3) to ensure that the
                                                                                                       revision to use numerals only rather
                                               requests submitted by letter or fax and                                                                        requirements of the submitter
                                                                                                       than both numerals and words.
                                               contains general information regarding                     Current § 1.554(e) addresses                        notification process are met and to make
                                               the submission of requests; the                         circumstances in which a FOIA fee                      it easier for the public to understand.
                                               provision advises, e.g., that the                       issue is unresolved. Proposed § 1.554(e)               We also propose to delete the last
                                               requester send the request to the FOIA                  streamlines and organizes the language                 sentence of current § 1.558(c)(3), which
                                               Officer for the component that he or she                to make it easier for the public to                    would become unnecessary based on
                                               believes maintains the records                          understand.                                            the clarifications made in the proposed
                                               requested. The section also contains                                                                           revision.
                                               signature requirements when requesting                  1.556 Timing of Responses to Requests                     We propose to make a minor stylistic
                                               records about which the requester                          Current § 1.556(c)(1) contains VA                   revision to § 1.558(e)(3) to use only the
                                               believes he or she has a privacy interest               procedures with regard to FOIA requests                numeral 10 rather than using the written
                                               or to which a confidentiality statute                   that involve ‘‘unusual circumstances,’’                form of the numeral and the numeral as
                                               applies. Current § 1.554(a) also contains               including notification when the agency                 in current § 1.558(e)(3).
                                               two references to the availability of a list            is extending the 20-day response time
                                               of FOIA contacts available on the                                                                              1.559 Appeals
                                                                                                       limit by 10 or more days. Proposed
                                               internet.                                               § 1.556(c)(1) would provide that in cases                Current § 1.559 addresses the agency’s
                                                  Current § 1.554(b) covers FOIA                       where an extension of more than 10                     procedures for filing administrative
                                               requests submitted by email, including                  days is needed, the FOIA Officer also                  appeals of adverse determinations under
                                               circumstances under which signature                     must advise the requester that the VA                  the FOIA. Current § 1.559(b) through
                                               requirements are triggered. Current                     FOIA Liaison is available to assist in                 § 1.559(d) include the requirements for
                                               § 1.554(c) addresses requirements when                  any disputes between the requester and                 an appeal by letter and email and the
                                               requesting records pertaining to another                VA (as required by the FOIA) and that                  time limit and content of the appeal,
                                               individual.                                             the requester has the right to seek                    including the requirement for identity
                                                  Proposed § 1.554(a) would address                    dispute resolution from the Office of                  verification when the appeal involves
                                               requests by letter and fax and would                    Government Information Services (as                    records protected by a confidentiality
                                               delete the redundant reference to                       required by the FOIA Improvement Act                   statute; the latter requirement is
                                               internet information regarding the                      of 2016). In proposed § 1.556(c)(1) and                contained in both paragraphs (b) and (c).
                                               availability of VA FOIA contacts.                       § 1.556(d)(3), we would also make a                    We propose to streamline § 1.559(b)
                                               Proposed § 1.554(b) would address                       minor stylistic revision to eliminate use              through § 1.559(d) by deleting
                                               requests by email. Proposed § 1.554(a)                  of numerals and written words in favor                 redundancy in paragraphs (b) and (c)
                                               and § 1.554(b) would contain                            of using only numerals.                                and by including requirements
                                               administrative details such as where to                                                                        applicable to all appeals in paragraph
                                               send FOIA requests and would remove                     1.557 Responses to Requests                            (d); the proposed revisions would make
                                               signature requirements. Proposed                          Current § 1.557 addresses the agency’s               the section more organized and easier
                                               § 1.554(c) would address the content of                 procedures regarding responses to                      for the public to understand. The
                                               requests by letter, fax and email and                   requests, including the agency’s                       proposed revision would also provide
                                               would address the circumstances under                   acknowledgment and timing of                           other means by which an individual
                                               which a signature requirement is                        responses and adverse determinations.                  could provide verification of his or her
                                               triggered and options for providing a                   Current § 1.557(a) addresses the FOIA                  identity; the proposed revision in this
                                               signature; specifically, proposed                       Officer’s responsibility to assign a                   regard would make it more efficient and
                                               § 1.554(c) would require the requester to               number to the request and acknowledge                  easier for requesters to provide identity
                                               comply with the verification of identity                the FOIA request. Proposed § 1.557(a)                  verification.
                                               requirements set forth in § 1.577 of 38                 adds specific provisions that the FOIA                   Current § 1.559(d) establishes a 60-
                                               CFR part 1 when seeking records about                   Officer will advise the requester of the               day period within which to file an
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                                               himself or herself. Proposed § 1.554(c)                 assigned FOIA request number and how                   appeal and describes the information
                                               also would provide that if the requester                the requester may obtain the status of                 that should be included in an appeal.
                                               is seeking records not covered by the                   his or her request.                                    Proposed § 1.559(d) would extend the
                                               Privacy Act, but which the requester                      Current § 1.557(c) addresses time                    appeal period to 90 days in accordance
                                               believes may pertain to him or her, the                 limits for processing requests. Proposed               with the FOIA Improvement Act. In
                                               requester may provide proof of identity,                § 1.557(c) would streamline and clarify                addition, current § 1.559(d) describes
                                               such as by a notarized, signed statement                this provision. Current § 1.557(d)                     the titles of individuals within the VA
                                               affirming his or her identity or a                      addresses adverse determinations of                    Office of General Counsel responsible


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                                                                        Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules                                            14615

                                               for addressing FOIA appeals. We                            Current § 1.561(g) contains                         days of the request for additional
                                               propose to revise § 1.559(d) to instead                 information regarding fee assessments                  information. Proposed § 1.561(n) also
                                               provide a more general description of                   that is redundant of other sections of the             would provide that if the fee waiver is
                                               the responsible office in order to                      FOIA regulations. In addition, current                 denied or closed, the underlying FOIA
                                               account for past and future changes in                  § 1.561(g)(1) provides a fee schedule                  request will be processed in accordance
                                               nomenclature within the Office of                       that includes reference to ‘‘DC locality               with applicable provisions.
                                               General Counsel. Lastly, the language of                payment’’ and specific grades of Federal
                                                                                                       employees. In proposed § 1.561(g), we                  Safeguarding Personal Information in
                                               § 1.559(d) is disorganized with regard to
                                                                                                       would eliminate references to specific                 Department of Veterans Affairs Records,
                                               the information that must be included
                                                                                                       forms of potential costs and would                     1.575–1.584
                                               with an appeal and that which may be
                                               included. Proposed § 1.559(d) would                     instead refer to direct costs and the                  1.577    Access to Records
                                               reorganize the language to clarify the                  requester’s fee category; the revision
                                                                                                                                                                 Current § 1.577(c) provides that the
                                               provision and make it easier for the                    would eliminate redundancy and add
                                                                                                                                                              VA staff office having jurisdiction over
                                               public to understand.                                   consistency to the provision. In
                                                                                                                                                              the records involved in a request will
                                                                                                       proposed § 1.561(g)(1), we would add
                                               1.561    Fees                                                                                                  establish appropriate disclosure
                                                                                                       specific-cost information in order to
                                                                                                                                                              procedures. Proposed § 1.577(c) would
                                                  Current § 1.561(a) provides the                      synthesize fee elements as much as
                                                                                                                                                              specify that access requests for Privacy
                                               general requirements for charging fees                  possible into one provision. We would
                                                                                                                                                              Act records or information must be sent
                                               under the FOIA. We propose to amend                     also eliminate the reference to DC
                                                                                                                                                              to the staff office that maintains the
                                               § 1.561(a) to eliminate unnecessary                     locality pay in § 1.561(g)(1); locality pay
                                                                                                       is based on where the employee                         records and refer the individual to the
                                               references to other paragraphs of the                                                                          system of record notice in order to
                                               section and streamline the regulation.                  performing the work is located and
                                                                                                       would not be tied to one particular                    identify the office to which the request
                                                  Current § 1.561(b)(3) uses the term                                                                         should be sent.
                                               ‘‘salary’’ when referring to the employee               locality. In addition, the proposed
                                                                                                       change would clarify the section                          Current § 1.577(e) describes the fees to
                                               performing the work. We propose to                                                                             be charged for providing an individual
                                               revise § 1.561(b)(3) to replace the term                generally and make it consistent with
                                                                                                       other parts of the regulation by                       a copy of his or her records and contains
                                               ‘‘salary’’ with ‘‘hourly wage’’ to clarify                                                                     a fee table that includes an outdated
                                               the meaning and to provide consistency                  providing that the assessment of a fee is
                                                                                                       based on the hourly salary of the                      reference to ‘‘direct cost.’’ Proposed
                                               in the regulations. In addition, we                                                                            § 1.577(e) would provide the correct
                                               propose to revise the description of                    employee performing the work, which
                                                                                                       would include the particular locality                  reference to direct cost. Current
                                               direct costs so as to eliminate                                                                                § 1.577(e) includes no provision for the
                                               redundancy in the paragraph.                            pay of that employee. The references to
                                                                                                       the specific job type of the employee                  waiver of fees totaling less than $25.00.
                                                  Current § 1.561(d)(2) provides                                                                              Currently, § 1.561(g) provides for the
                                               information on the cost of duplication                  involved would be eliminated as
                                                                                                       unnecessary and confusing. Overall, the                waiver of fees totaling under $25.00
                                               by paper copy and provides that for                                                                            under the Privacy Act; § 1.561(g),
                                               other types of duplication, VA will                     proposed revisions would make the
                                                                                                       section easier to understand and more                  however, is in the FOIA section of VA
                                               charge for the direct costs of the                                                                             regulations. Proposed § 1.577(e) would
                                                                                                       consistent with the remainder of this
                                               duplication. Proposed § 1.561(d)(2)                                                                            include the waiver language of fees of
                                                                                                       section.
                                               would delete the references to the                                                                             $25.00 or less in the Privacy Act
                                                                                                          Current § 561(g)(1) includes a
                                               specific cost of duplication or other                   provision that fees are charged in                     regulations. The revision would make it
                                               services in § 1.561(d)(2) and instead,                  quarter hour increments. The proposed                  easier for record subjects to find
                                               would include those costs in the                        revision would eliminate the text of                   relevant information when making a
                                               schedule of fees set forth in proposed                  current § 561(g)(1). Current § 561(g)(2)               Privacy Act request. Finally, proposed
                                               § 1.561(g)(1); the proposed revision                    contains the schedule of fees. In view of              § 1.577(e) would include a clarification
                                               would eliminate redundancy and                          the elimination of the text of current                 that the first 100 pages are provided free
                                               confusion. Proposed § 1.561(d)(2) would                 § 561(g)(1), current § 561(g)(2) would                 of charge whether provided in paper or
                                               include language advising requesters                    become § 561(g)(1). Section 561(g)(2)                  an electronic medium.
                                               that only one copy of duplicated records                would be reserved.
                                               will be provided.                                                                                              1.580    Administrative Review
                                                                                                          Current § 1.561(h) addresses
                                                  Current § 1.561(e) provides for                      notification to the requester of a fee                    Current § 1.580 provides that upon
                                               limitations on charging fees; parts of the              estimate. We propose to streamline and                 denial of a request for access or
                                               section contain information that is                     clarify this section.                                  amendment to VA records, the requester
                                               redundant of other sections. Proposed                      Current §§ 1.561(i) and (l)(3),(5)                  will be advised of the decision in
                                               § 1.561(e) would streamline the                         address charges for other services and                 writing and will be provided appeal
                                               regulation in order to eliminate                        advance payments, respectively. We                     rights to OGC; the regulation does not
                                               repetitive portions (e.g., paragraphs                   propose to make minor stylistic                        distinguish between a written response
                                               (e)(4) and (e)(5)) and make the section                 revisions to §§ 1.561(i) and (l)(3),(5) in             and the lack of a response. As a result,
                                               easier to understand. Proposed                          order to clarify the meaning of the                    OGC receives appeals from individuals
                                               § 1.561(e) also would add language to                   sections and make the sections                         who have received no response from the
                                               address requirements imposed by the                     consistent with the other sections.                    component or staff office; OGC directs
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                                               FOIA Improvement Act of 2016.                              Current § 1.561(n) sets forth the                   these communications back to the
                                                  Current § 1.561(f) contains a table                  requirements for a fee waiver or                       originating office to respond. The
                                               describing fees that each category of                   reduction; proposed § 1.561(n) would                   proposed amendment clarifies that
                                               requester may be charged. The table                     clarify that if a FOIA Officer                         § 1.580 applies to a written denial of the
                                               does not include duplication fee                        communicates with a requester to seek                  request and not to the absence of a
                                               information as it pertains to electronic                necessary additional information, the                  response to the request. The proposed
                                               media; we propose to add this                           fee-waiver request will be closed if the               revision represents an effort to
                                               information to § 1.561(f).                              information is not received within 10                  effectuate an expeditious review of the


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                                               14616                    Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules

                                               record request, i.e., eliminate OGC                     interfere with an action taken or                         Dated: March 20, 2018.
                                               involvement in order to streamline                      planned by another agency; (3)                         Consuela Benjamin,
                                               review procedures when circumstances                    Materially alter the budgetary impact of               Regulation Development Coordinator, Office
                                               involve the absence of a response,                      entitlements, grants, user fees, or loan               of Regulation Policy & Management, Office
                                               ensure that access requests are done by                 programs or the rights and obligations of              of the Secretary, Department of Veterans
                                               the correct component or staff office at                recipients thereof; or (4) Raise novel                 Affairs.
                                               the outset, and provide a quicker                       legal or policy issues arising out of legal              For the reasons stated in the
                                               response to the requester. The proposed                 mandates, the President’s priorities, or               preamble, VA proposes to amend 38
                                               revisions result in the addition of                     the principles set forth in this Executive             CFR part 1 as follows:
                                               section 38 CFR 1.580(c).                                order.’’
                                                 We also propose to correct a                                                                                 PART 1—GENERAL PROVISIONS
                                               typographical error in the first sentence                 VA has examined the economic,
                                               of § 1.580, i.e., ‘‘denial or’’ to ‘‘denial             interagency, budgetary, legal, and policy              ■ 1. The authority citation for part 1
                                               of’’ a request.                                         implications of this regulatory action,                continues to read as follows:
                                                                                                       and it has been determined not to be a                   Authority: 38 U.S.C. 501(a), and as noted
                                               Paperwork Reduction Act
                                                                                                       significant regulatory action under E.O.               in specific sections.
                                                 This document contains no provisions                  12866. This proposed rule is not
                                               constituting a collection of information                                                                       ■ 2. Revise § 1.519 paragraph (c) to read
                                                                                                       expected to be an E.O. 13771 regulatory
                                               under the Paperwork Reduction Act (44                                                                          as follows.
                                                                                                       action because this proposed rule is not
                                               U.S.C. 3501–3521).                                      significant under E.O. 12866.                          § 1.519   Lists of names and addresses.
                                               Regulatory Flexibility Act                                                                                     *      *     *     *     *
                                                                                                       Unfunded Mandates
                                                  The Secretary of Veterans Affairs                                                                              (c) The Associate Deputy Assistant
                                               hereby certifies that this proposed rule                   The Unfunded Mandates Reform Act                    Secretary for Information Resources
                                               will not have a significant economic                    of 1995 requires, at 2 U.S.C. 1532, that               Management is authorized to release
                                               impact on a substantial number of small                 agencies prepare an assessment of                      lists of names and addresses to
                                               entities as they are defined in the                     anticipated costs and benefits before                  organizations which have applied for
                                               Regulatory Flexibility Act, 5 U.S.C. 601–               issuing any rule that may result in an                 such lists in accordance with paragraph
                                               612. This proposed rule concerns the                    expenditure by state, local, and tribal                (a) of this section, if he or she finds that
                                               procedures for requesting information                   governments, in the aggregate, or by the               the purpose for which the organization
                                               from VA and the payment of certain fees                 private sector, of $100 million or more                desires the names and addresses is
                                               for processing such requests. The fees                  (adjusted annually for inflation) in any               directly connected with conduct of
                                               prescribed by this proposed rule will                                                                          programs and the utilization of benefits
                                                                                                       year. This proposed rule would have no
                                               generally comprise only an insignificant                                                                       under title 38 U.S.C. Lists of names and
                                                                                                       such effect on state, local, and tribal
                                               portion of a small entity’s expenditures.                                                                      addresses authorized to be released
                                                                                                       governments, or on the private sector.
                                               Therefore, this proposed rule is exempt,                                                                       pursuant to this paragraph shall not
                                               pursuant to 5 U.S.C. 605(b), from the                   Catalog of Federal Domestic Assistance                 duplicate lists released to other
                                               initial and final regulatory flexibility                                                                       elements, segments, or chapters of the
                                               analysis requirements of sections 603                     There is no Catalog of Federal                       same organization.
                                               and 604.                                                Domestic Assistance number for the                     *      *     *     *     *
                                                                                                       program affected by this proposed rule.                ■ 3. Revise § 1.552 paragraph (a) to read
                                               Executive Orders 12866, 13563 and
                                                                                                       List of Subjects in 38 CFR Part 1                      as follows:
                                               13771
                                                  Executive Orders (E.O.s) 12866 and                                                                          § 1.552   General provisions.
                                                                                                         Administrative practice and
                                               13563 direct agencies to assess all costs               procedure, Archives and records,                         (a) Additional information.
                                               and benefits of available regulatory                    Cemeteries, Claims, Courts, Crime,                     Information regarding VA’s FOIA and
                                               alternatives and, if regulation is                      Flags, Freedom of information,                         Privacy Act process generally, including
                                               necessary, to select regulatory                         Government contracts, Government                       how to file FOIA requests, and
                                               approaches that maximize net benefits                   employees, Government property,                        information made available by VA
                                               (including potential economic,                                                                                 under the FOIA, is available at the
                                                                                                       infants and children, Inventions and
                                               environmental, public health and safety                                                                        following internet address: http://
                                                                                                       patents, Parking, Penalties, Privacy,
                                               effects, distributive impacts, and                                                                             www.oprm.va.gov/foia/.
                                               equity). E.O. 13563 emphasizes the                      Reporting and Recordkeeping
                                                                                                       requirements, Seals and insignia,                      *     *     *     *     *
                                               importance of quantifying both costs                                                                           ■ 4. Revise § 1.554 paragraphs (a)
                                               and benefits of reducing costs, of                      Security measures, and Wages.
                                                                                                                                                              through (c), (d)(2),(d)(4), and (e) to read
                                               harmonizing rules, and of promoting                     Signing Authority                                      as follows:
                                               flexibility. E.O. 12866, Regulatory
                                               Planning and Review, defines                              The Secretary of Veterans Affairs, or                § 1.554   Requirements for making requests.
                                               ‘‘significant regulatory action’’ to mean               designee, approved this document and                      (a) Requests by letter and facsimile
                                               any regulatory action that is likely to                 authorized the undersigned to sign and                 (fax). The FOIA request must be in
                                               result in a rule that may: ‘‘(1) Have an                submit the document to the Office of the               writing and may be by letter or fax. To
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                                               annual effect on the economy of $100                    Federal Register for publication                       assist in processing, the request letter,
                                               million or more or adversely affect in a                electronically as an official document of              envelope, or fax cover sheet of any FOIA
                                               material way the economy, a sector of                   the Department of Veterans Affairs.                    request should be marked ‘‘Freedom of
                                               the economy, productivity, competition,                 Jacquelyn Hayes-Byrd, Deputy Chief of                  Information Act Request.’’ Information
                                               jobs, the environment, public health or                 Staff, Department of Veterans Affairs,                 helpful for filing a request, such as a list
                                               safety, or State, local, or tribal                      approved this document on March 19,                    of VA FOIA contacts, VA’s FOIA
                                               governments or communities; (2) Create                  2018, for publication.                                 Reference Guide, and the text of the
                                               a serious inconsistency or otherwise                                                                           FOIA, are available on VA’s FOIA


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                                                                        Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules                                             14617

                                               homepage on the internet. See § 1.552(a)                of this Part, by providing the image of                payment of the fee is required prior to
                                               for the pertinent internet address. VA                  the requester’s signature (such as an                  processing the request (i.e., if the
                                               has a decentralized FOIA system,                        attachment that shows the requester’s                  estimated fee amount exceeds $250 or
                                               meaning that each VA component, i.e.,                   handwritten signature), or by submitting               the requester previously has failed to
                                               administrations and staff offices, the                  a notarized, signed statement affirming                pay a FOIA fee in a timely manner). If
                                               Veterans Health Administration (VHA)                    his or her identity or a declaration made              the FOIA Officer does not receive the
                                               medical centers, Veterans Benefits                      in compliance with 28 U.S.C. 1746. The                 requester’s written response to the
                                               Administration (VBA) regional offices,                  suggested language for a statement                     notice regarding any of these items
                                               or offices located within the VA Central                under 28 U.S.C. 1746 is included on                    within 10 business days of the date of
                                               Office in Washington, DC (e.g., the                     VA’s FOIA homepage; see § 1.552(a) for                 the FOIA Officer’s written
                                               Office of the Secretary), maintain their                the pertinent internet address. If the                 communication with the requester, the
                                               own FOIA processes and respond to                       requester is seeking records pertaining                FOIA Officer will close the request. If
                                               FOIA requests directly. Accordingly,                    to another individual under the FOIA,                  requesting a fee waiver under§ 1.561,
                                               requesters must write directly to the                   whether by letter, fax, or email, the                  the requester nonetheless may state his
                                               FOIA Officer for the VA component that                  requester may obtain greater access to                 or her willingness to pay a fee up to an
                                               maintains the records. If requesting                    the records if he or she provides                      identified amount in the event that the
                                               records from a particular medical                       satisfactory authorization to act on                   fee waiver is denied; this will allow the
                                               facility, regional office, or Central Office            behalf of the record subject to receive                component to process the FOIA request
                                               component, the request should be sent                   the records or by submitting proof that                while considering the fee waiver
                                               to the FOIA Office at the address listed                the record subject is deceased (e.g., a                request. If the requester pays a fee in
                                               for that component. A legible return                    copy of a death certificate or an                      advance, and VA later determines that
                                               address must be included with the FOIA                  obituary). Each component has                          the requester overpaid or is entitled to
                                               request; the requester may wish to                      discretion to require that a requester                 a full or partial fee waiver, a refund will
                                               include other contact information as                    supply additional information to verify                be made. (For more information on the
                                               well, such as a telephone number and                    that a record subject has consented to                 collection of fees under the FOIA, see
                                               email address. If the requester is not                  disclosure.                                            § 1.561.)
                                               sure where to send the request, he or                      (d) * * *                                           *      *     *     *    *
                                               she should seek assistance from the                        (2) Requests for voluminous amounts                 ■ 5. Revise § 1.556 paragraphs (c)(1) and
                                               FOIA Contact for the office believed to                 of records may be placed in a complex                  (d)(3) to read as follows:
                                               manage the programs whose records are                   track of a multitrack processing system
                                               being requested or, if these efforts fail,                                                                     § 1.556   Timing of responses to requests.
                                                                                                       pursuant to § 1.556(b); such requests
                                               he or she should send the request to the                also may meet the criteria for ‘‘unusual               *       *    *    *     *
                                               Director, FOIA Service (005R1C), 810                                                                              (c) * * *
                                                                                                       circumstances,’’ which are processed in                   (1) FOIA Officers may encounter
                                               Vermont Avenue NW, Washington, DC                       accordance with § 1.556(c) and may
                                               20420, who will refer it for action to the                                                                     ‘‘unusual circumstances,’’ where it is
                                                                                                       require more than 20 business days to                  not possible to meet the statutory time
                                               FOIA contact at the appropriate                         process despite the agency’s exercise of
                                               component.                                                                                                     limits for processing the request. In such
                                                                                                       due diligence.                                         cases, the FOIA Officer will extend the
                                                 (b) Requests by email. VA accepts
                                               email FOIA requests. To assure prompt                   *      *     *    *     *                              20-business day time limit for 10 more
                                               processing, email FOIA requests must                       (4) The time limit for VA to process                business days and notify the requester
                                               be sent to official VA FOIA mailboxes                   the FOIA request will not start until the              in writing of the unusual circumstances
                                               established for the purpose of receiving                FOIA Officer determines that the                       and the date by which it expects to
                                               FOIA requests. An email FOIA request                    requester has reasonably described the                 complete processing of the request.
                                               that is sent to an individual VA                        records sought in the FOIA request. If                 Where an extension of more than 10
                                               employee’s mailbox, or to any other                     the FOIA Officer seeks additional                      business days is needed, the FOIA
                                               entity, will not be considered a                        clarification regarding the request and                Officer will notify the requester in
                                               perfected FOIA request. Mailbox                         does not receive the requester’s written               writing and will include in the notice
                                               addresses designated to receive email                   response within 30 calendar days of the                the following: An opportunity to modify
                                               FOIA requests are available on VA’s                     date of its communication with the                     the request so that it may be processed
                                               FOIA homepage. See § 1.552(a) for the                   requester, he or she will conclude that                within the identified time limit; an
                                               pertinent internet address.                             the requester is no longer interested in               opportunity to arrange an alternative
                                                 (c) The content of a request. Whether                 pursuing the request and will close VA’s               time period with the FOIA Officer for
                                               submitting the request by letter, fax, or               files on the request.                                  processing the request or a modified
                                               email, the following applies: If the                       (e) Agreement to pay fees. The time                 request; notice of the availability of the
                                               requester is seeking records about                      limit for processing a FOIA request will               agency FOIA Liaison, and the right to
                                               himself or herself or to which a                        be tolled while any fee issue is                       seek dispute resolution services from
                                               confidentiality statute applies (38 U.S.C.              unresolved. Depending on the                           the Office of Government Information
                                               5701, e.g.), the requester must comply                  circumstances, the FOIA Officer will                   Services. Unusual circumstances consist
                                               with the verification of identity                       notify the requester: That the FOIA                    of the following:
                                               requirements set forth in 1.577 of this                 Officer anticipates that the fees for                     (i) The need to search for and collect
                                               Part, which applies to requests for                     processing the request will exceed the                 the requested records from field
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                                               records maintained under the Privacy                    amount that the requester has stated a                 facilities or components other than the
                                               Act. If the requester is seeking records                willingness to pay or will amount to                   office processing the request;
                                               not covered by the Privacy Act, but                     more than $25.00 or the amount set by                     (ii) The need to search for, collect and
                                               which the requester believes may                        Office of Management and Budget fee                    examine a voluminous amount of
                                               pertain to him or her, the requester may                guidelines, whichever is higher;                       separate and distinct records that are the
                                               obtain greater access to the records by                 whether the FOIA Officer is requiring                  subject of a single request; or
                                               complying with the verification of                      the requester to agree in writing to pay                  (iii) The need for consultation with
                                               identity requirements set forth in 1.577                the estimated fee; or whether advance                  another agency or among two or more


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                                               14618                    Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules

                                               components or another agency having a                   request in any respect, the component                  requirements of § 1.557, when a FOIA
                                               substantial interest in the subject matter              FOIA Officer shall promptly notify the                 Officer decides to disclose business
                                               of a request.                                           requester of the adverse determination                 information over the objection of a
                                               *     *     *     *     *                               in writing. Adverse determinations                     submitter, the FOIA Officer will provide
                                                 (d) * * *                                             include decisions that a requested                     the submitter with written notice, which
                                                 (3) Within 10 calendar days of its                    record is exempt from release in whole                 includes:
                                               receipt of a request for expedited                      or in part, does not exist or cannot be                  (1) A statement of the reason(s) why
                                               processing, the FOIA Officer shall                      located, is not readily reproducible in                each of the submitter’s disclosure
                                               determine whether to grant the request                  the form or format sought by the                       objections were not sustained;
                                               and will provide the requester written                  requester, or is not a record subject to                 (2) A description of the business
                                               notice of the decision. If the FOIA                     the FOIA; adverse determinations also                  information to be disclosed; and
                                                                                                       include denials regarding requests for                   (3) A specified disclosure date of not
                                               Officer grants a request for expedited
                                                                                                       expedited processing and requests                      less than 10 days from the date of the
                                               processing, the FOIA Officer shall give
                                                                                                       involving fees, such as requests for fee               notice (to allow the submitter time to
                                               the request priority and process it as                                                                         take necessary legal action).
                                               soon as practicable. If the FOIA Officer                waivers. The adverse determination
                                               denies the request for expedited                        notice must be signed by the component                 *     *     *     *    *
                                                                                                       head or the component’s FOIA Officer,                  ■ 8. Revise § 1.559 paragraphs (b)
                                               processing, the requester may appeal the
                                                                                                       and shall include the following:                       through (d) to read as follows:
                                               denial, which appeal shall be addressed
                                               expeditiously.                                             (1) The name and title or position of               § 1.559   Appeals
                                               ■ 6. Revise § 1.557 paragraphs (a), (c),                the person responsible for the adverse
                                                                                                       determination;                                         *      *    *      *    *
                                               and (d) and revise and redesignate                                                                                (b) How to file and address a written
                                               current paragraph (d) as paragraph (e) to                  (2) A brief statement of the reason(s)
                                                                                                       for the denial, including any FOIA                     appeal. The requester may appeal an
                                               read as follows:                                                                                               adverse determination denying the
                                                                                                       exemptions applied by the FOIA Officer
                                               § 1.557   Responses to requests.                        in denying the request;                                request, in any respect, except for those
                                                                                                          (3) The amount of information                       concerning Office of Inspector General
                                                 (a) Acknowledgement of requests.                                                                             records, to the VA Office of the General
                                               When a request for records is received                  withheld in number of pages or other
                                                                                                       reasonable form of estimation; an                      Counsel (024), 810 Vermont Avenue
                                               by a component designated to receive                                                                           NW, Washington, DC 20420. Any
                                               requests, the component’s FOIA Officer                  estimate is not necessary if the volume
                                                                                                       is indicated on redacted pages disclosed               appeals concerning Office of Inspector
                                               will assign a FOIA request number; the                                                                         General records must be sent to the VA
                                               FOIA Officer will send the requester                    in part or if providing an estimate
                                                                                                       would harm an interest provided by an                  Office of Inspector General, Office of
                                               written acknowledgement of receipt of                                                                          Counselor (50), 810 Vermont Avenue
                                               the request and will advise the requester               applicable exemption;
                                                                                                          (4) Notice that the requester may                   NW, Washington, DC 20420. The FOIA
                                               of the assigned FOIA request number                                                                            appeal must be in writing and may be
                                               and how the requester may obtain the                    appeal the adverse determination and a
                                                                                                       description of the requirements for an                 by letter or facsimile (fax); whichever
                                               status of his or her request.                                                                                  method is used, the appeal must comply
                                                                                                       appeal under § 1.559 of this part; and
                                               *     *      *     *    *                                  (5) Notice that the requester may seek              with all requirements of this paragraph
                                                 (c) Time limits for processing                        assistance or dispute resolution services              and paragraph (d). Information
                                               requests. A component must advise the                   from the appropriate VA FOIA Liaison                   regarding where to fax the FOIA appeal
                                               requester within 20 business days from                  or dispute resolution services from the                is available on VA’s FOIA homepage on
                                               the date of VA’s receipt of the request                 Office of Government Information                       the internet. See § 1.552(a) for the
                                               whether the request is granted in its                   Services.                                              pertinent internet address.
                                               entirety, granted in part, or denied in its             ■ 7. Revise § 1.558 paragraphs (c)(3) and                 (c) How to file an email appeal. VA
                                               entirety and provide the reasons                        (e) to read as follows:                                accepts email appeals; the appeal must
                                               therefor. If the request must be referred                                                                      comply with all requirements of this
                                               to another component, the response                      § 1.558    Business information.                       paragraph and paragraph (d). In order to
                                               time will begin on the date that the                    *      *    *     *     *                              assure initial processing of an appeal
                                               request was received by the appropriate                    (c) * * *                                           filed by email, the email must be sent
                                               component, but in any event not later                      (3) Whenever the FOIA Officer                       to one of the official VA FOIA
                                               than 10 business days after the referring               notifies the submitter of VA’s intent to               mailboxes established for the purpose of
                                               office receives the FOIA request; the                   disclose over the submitter’s objections,              receiving FOIA appeals; an email FOIA
                                               referring component has an affirmative                  the FOIA Officer will also notify the                  appeal that is sent to an individual VA
                                               duty to refer the FOIA request within 10                requester by separate correspondence.                  employee’s mailbox, or to any other
                                               business days.                                          *      *    *     *     *                              entity, will not be considered a
                                                 (d) Grants of requests in full. When a                   (e) Consideration of objection(s) and               perfected FOIA appeal. Mailbox
                                               component makes a determination to                      notice of intent to disclose. The FOIA                 addresses designated to receive email
                                               grant a request in full, it shall notify the            Officer will consider all pertinent                    FOIA appeals are available on VA’s
                                               requester in writing. The component                     factors, including but not limited to, the             FOIA homepage. See § 1.552(a) for the
                                               also shall inform the requester of any                  submitter’s timely objection(s) to                     pertinent internet address.
                                               fees charged under § 1.561. The                         disclosure and the specific grounds                       (d) Time limits and content of appeal.
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                                               component also must inform the                          provided by the submitter for non-                     The appeal to the VA OGC (024) or VA
                                               requester of his or her right to seek the               disclosure in deciding whether to                      Office of Inspector General (50) must be
                                               assistance of the appropriate VA FOIA                   disclose business information.                         received or postmarked no later than 90
                                               Public Liaison and provide the contact                  Information provided by the submitter                  calendar days after the date of the
                                               information for the Liaison.                            after the specified time limit and after               adverse determination and must contain
                                                 (e) Adverse determinations of                         the component has made its disclosure                  the following: A legible return address;
                                               requests. When a component makes an                     decision generally will not be                         clear identification of the determination
                                               adverse determination denying the                       considered. In addition to meeting the                 being appealed, including any assigned


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                                                                        Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules                                           14619

                                               request number (if no request number                    determination by the Office of General                 commercial scientific institution, or a
                                               was assigned, other information must be                 Counsel, or designated official within                 representative of the news media, VA
                                               provided such as the name of the FOIA                   the Office of Inspector General, will be               will not charge search fees.
                                               officer, the address of the component,                  the final VA action.                                      (2) VA charges fees in quarter hour
                                               the date of the component’s                             *     *     *    *     *                               increments; no search or review fee will
                                               determination, if any, and the precise                                                                         be charged for a quarter hour period
                                               subject matter of the appeal); and                      § 1.561    [Amended]
                                                                                                                                                              unless more than half of that period is
                                               identification of the part of the                       ■  9. Amend § 1.561 by:
                                                                                                       ■  a. Revising paragraphs (a), (b)(3),                 required for search or review.
                                               determination that is being appealed (if
                                               appealing only a portion of the                         (d)(2), (e);                                              (3) VA may provide free copies of
                                               determination). If the appeal involves                  ■ b. Adding paragraphs (e)(4)(iii) and                 records or free services in response to an
                                               records about the requester himself or                  (4)(iv);                                               official request from another
                                                                                                       ■ c. Removing paragraphs (e)(5) and                    government agency or a congressional
                                               herself or records to which a
                                               confidentiality statute applies, the                    (e)(6);                                                office and when a component head or
                                                                                                       ■ d. Revising paragraph (f) and (g)(1);                designee determines that doing so will
                                               requester must comply with the
                                                                                                       ■ e. Removing and reserving paragraph                  assist in providing medical care to a VA
                                               verification of identity requirements set
                                                                                                       (g)(2), and                                            patient or will otherwise assist in the
                                               forth in 1.577 of this Part, which applies              ■ f. Revising paragraphs (h), (i), (l)(3),
                                               to requests for records maintained under                                                                       performance of VA’s mission.
                                                                                                       (l)(5), and (n)(1).
                                               the Privacy Act. If the appeal involves                    The revisions and additions read as                    (4)(i) If VA fails to comply with the
                                               records not covered by the Privacy Act,                 follows:                                               time limit to respond to a request, it
                                               but which the requester believes may                                                                           may not charge search fees, or, in cases
                                               pertain to him or her, the requester may                § 1.561    Fees.                                       of requests from requesters described in
                                               obtain greater access to the records by                   (a) General. VA will charge for                      paragraph (e)(1) of this section, may not
                                               complying with the verification of                      processing requests under the FOIA, as                 charge duplication fees, except as
                                               identity requirements set forth in 1.577                amended, and in accordance with this                   described in paragraph (e)(4)(ii)–(iv).
                                               of this Part, providing the image of the                section. Requesters must pay fees by
                                               requester’s signature (such as an                       check or money order made payable to                      (ii) If VA has determined that unusual
                                               attachment that shows the requester’s                   the Treasury of the United States.                     circumstances as defined by the FOIA
                                               handwritten signature), or submitting a                 Payment by credit card also may be                     apply and has provided timely written
                                               notarized, signed statement affirming                   acceptable; the requester should contact               notice to the requester in accordance
                                               his or her identity or a declaration made               the FOIA Officer for instructions on                   with the FOIA, a failure to comply with
                                               in compliance with 28 U.S.C. 1746. The                  credit card payments. Note that fees                   the time limit shall be excused for an
                                               suggested language for a statement                      associated with requests from VA                       additional 10 days.
                                               under 28 U.S.C. 1746 is included on                     beneficiaries, applicants for VA benefits,                (iii) If VA has determined that
                                               VA’s FOIA homepage. See § 1.552(a) for                  or other individuals, for records                      unusual circumstances as defined by the
                                               the pertinent internet address. If the                  retrievable by their names or individual               FOIA apply and more than 5,000 pages
                                               appeal involves records pertaining to                   identifiers processed under 38 U.S.C.                  are necessary to respond to the request,
                                               another individual (i.e., record subject),              5701 (records associated with claims for               VA may charge search fees, or in the
                                               the requester may obtain greater access                 benefits) and 5 U.S.C. 552a (the Privacy               case of requesters described in
                                               to the records if he or she provides                    Act), will be assessed fees in accordance              paragraph (e)(1) of this section, may
                                               satisfactory authorization to act on                    with the applicable regulatory fee                     charge duplication fees, if the following
                                               behalf of the record subject to receive                 provisions relating to VA benefits and                 steps are taken: VA must provide timely
                                               the records or by submitting proof that                 VA Privacy Act records.                                written notice of unusual circumstances
                                               the record subject is deceased (e.g., a                   (b) * * *                                            to the requester in accordance with the
                                               copy of a death certificate or an                         (3) Direct costs mean expenses that                  FOIA and must discuss with the
                                               obituary). Each component has                           VA incurs in responding to a FOIA                      requester via written mail, email or
                                               discretion to require that a requester                  request; direct costs include searching                telephone (and later confirmed in
                                               supply additional information to verify                 for and duplication of (and in the case                writing) (or have made not less than
                                               that a record subject has consented to                  of commercial use requesters,                          three good-faith attempts to do so) how
                                               disclosure. Appeals should be marked                    reviewing) records to respond to a FOIA
                                                                                                                                                              the requester could effectively limit the
                                               ‘‘Freedom of Information Act Appeal.’’                  request, the hourly wage of the
                                                                                                                                                              scope of the request in accordance with
                                               The requester may include other                         employee performing the work plus 16
                                                                                                                                                              5 U.S.C. 552(a)(6)(B)(ii). If this
                                               information as well, such as a telephone                percent of the hourly wage, and the cost
                                                                                                                                                              exception is satisfied, the component
                                               number and email address and a copy                     of operating duplication machinery.
                                               of the initial agency determination. An                                                                        may charge all applicable fees incurred
                                                                                                       Direct costs do not include overhead
                                               appeal is not perfected until VA either                 expenses, such as the costs of space or                in the processing of the request.
                                               receives the required information                       heating and lighting of the facility                      (iv) if a court has determined that
                                               identified above or the appeal is                       where the records are kept.                            exceptional circumstances exist, as
                                               otherwise easily and sufficiently                       *     *     *     *     *                              defined by the FOIA, a failure to comply
                                               defined. The designated official within                   (d) * * *                                            with the time limits shall be excused for
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                                               the Office of the General Counsel (024)                   (2) Duplication. When the agency                     the length of time provided by the court
                                               will act on behalf of the Secretary on all              provides duplicated records in response                order.
                                               appeals under this section, except those                to a request, no more than one copy will                  (e)(5) [Removed]
                                               pertaining to the Office of Inspector                   be provided.
                                               General. The designated official in the                   (3) * * *                                               (e)(6) [Removed]
                                               Office of Inspector General will act on                   (e) Limitations on charging fees. (1)                   (f) The following table summarizes
                                               all appeals pertaining to Office of                     When VA determines that a requester is                 the chargeable fees for each category of
                                               Inspector General records. A                            an educational institution, a non-                     requester.


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                                               14620                              Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules

                                                                                 Category                                                      Search fees                                Review fees                             Duplication fees

                                               (1)   Commercial Use ....................................................             Yes ...................................    Yes ...................................    Yes.
                                               (2)   Educational Institution ...........................................             No .....................................   No .....................................   Yes (100   pages   or   1   disc   free).
                                               (3)   Non-Commercial Scientific Institution ....................                      No .....................................   No .....................................   Yes (100   pages   or   1   disc   free).
                                               (4)   News Media ...........................................................          No .....................................   No .....................................   Yes (100   pages   or   1   disc   free).
                                               (5)   All other .................................................................     Yes (2 hours free) ............            No .....................................   Yes (100   pages   or   1   disc   free).



                                                 (g) Fee schedule. If it is determined                                    accordance with the requester’s fee                                        fees also are applicable to records
                                               that a fee will be charged for processing                                  category (see § 1.561(c)); to the extent                                   provided in response to requests made
                                               the FOIA request, VA will charge the                                       possible, direct costs are itemized in                                     under the Privacy Act (see § 1.577(e),(f)).
                                               direct cost to the agency and in                                           paragraph 1 of this section. Duplication                                     (1) Schedule of fees:

                                                                                                Activity                                                                                                          Fees

                                               (i) Duplication of standard size (8 ⁄ ″ x 11″; 8 ⁄ ″ x 14″) paper records
                                                                                                  12                 12                                         Paper records: $0.15 per page.
                                                  or records on electronic media.                                                                               Electronic media: $3.00 per each compact disc (CD) or digital versatile
                                                                                                                                                                  disc (DVD).
                                               (ii) Duplication of non-paper items (e.g., x-rays), paper records which                                          Direct cost to VA.
                                                   are not of a standard size (e.g., architectural drawings/construction
                                                   plans or EKG tracings).
                                               (iii) Record search by manual (non-automated) methods .......................                                    Hourly wage of the employee(s), plus 16 percent.
                                               (iv) Record search using automated methods, such as by computer .....                                            Direct cost to VA.
                                               (v) Record review (for Commercial Use Requesters only) ......................                                    Hourly rate of employees performing review to determine whether to
                                                                                                                                                                  release records and to prepare them for release, plus 16 percent.
                                               (vi) Other activities, such as: Attesting under seal or certifying that                                          Direct cost to VA.
                                                  records are true copies; sending records by special methods; for-
                                                  warding mail; compiling and providing special reports, drawings,
                                                  specifications, statistics, lists, abstracts or other extracted informa-
                                                  tion; generating computer output; providing files under court process
                                                  where the Federal Government is not a party to, and does not have
                                                  an interest in, the litigation.



                                                 Note to paragraph (g)(1): VA will charge                                 tolled and no further work will be done                                    the request until the required payment
                                               fees consistent with the salary scale                                      on the request until the fee issue has                                     is received.
                                               published by the Office of Personnel                                       been resolved.
                                               Management (OPM).
                                                                                                                                                                                                     *      *     *     *     *
                                                                                                                            (i) Charges for other services. Apart                                       (n) Requirements for waiver or
                                                  (2) Reserved.                                                           from the other provisions of this section,                                 reduction of fees. (1) Waiving or
                                                  (h) Notification of fee estimate or                                     VA will charge the requester the direct                                    reducing fees. Fees for processing the
                                               other fee issues. (1) VA will not charge                                   costs of providing any special handling                                    request may be waived if the requester
                                               the requester if the fee is $25.00 or less.                                or services requested, such as certifying                                  meets the criteria listed in this section.
                                                  (2) When a FOIA Officer determines                                      that records are true copies or sending                                    The requester must submit adequate
                                               or estimates that the fees to be charged                                   them by other than ordinary mail. The                                      justification for a fee waiver; without
                                               under this section will amount to more                                     FOIA Officer may choose to provide                                         adequate justification, the request will
                                               than $25.00 or the amount set by OMB                                       such a service as a matter of                                              be denied. The FOIA Officer may, at his
                                               fee guidelines, whichever is higher, the                                   administrative discretion.                                                 or her discretion, communicate with the
                                               FOIA Officer will notify the requester in                                                                                                             requester to seek additional information,
                                               writing of the actual or estimated                                         *     *     *      *    *                                                  if necessary, regarding the fee waiver
                                               amount of fees and ask the requester to                                      (l) * * *                                                                request. If the additional information is
                                               provide written assurance of the                                             (3) Where the requester previously                                       not received from the requester within
                                               payment of all fees or fees up to a                                        has failed to pay a properly charged                                       10 days of the FOIA Officer’s
                                               designated amount, unless he or she has                                    FOIA fee to VA within 30 days of the                                       communication with the requester, VA
                                               indicated a willingness to pay fees as                                     date of billing, a FOIA Officer may                                        will assume that the requester does not
                                               high as those anticipated. Any such                                        require the requester to pay the full                                      wish to pursue the fee waiver request
                                               agreement to pay the fees shall be                                         amount due, plus any applicable                                            and the fee waiver request will be
                                               memorialized in writing. When the                                                                                                                     closed. If the request for waiver or
                                                                                                                          interest as specified in this section, and
                                               requester does not provide sufficient                                                                                                                 reduction is denied or closed, the
                                                                                                                          to make an advance payment of the full
                                               information upon which VA can                                                                                                                         underlying FOIA request will continue
                                                                                                                          amount of any anticipated fee, before
                                               identify a fee category (see paragraphs                                                                                                               to be processed in accordance with the
                                                                                                                          the FOIA Officer begins to process a
                                               (c)(1) through (c)(4) of this section), or                                                                                                            applicable provisions of this Part.
                                                                                                                          new request or continues to process a
                                                                                                                                                                                                     Requests for fee waivers are decided on
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                                               a clarification is otherwise required                                      pending request from that requester.
                                               regarding a fee, the FOIA Officer may                                                                                                                 a case-by-case basis; receipt of a fee
                                               notify the requester and seek                                              *     *     *      *    *                                                  waiver in the past does not establish
                                               clarification; the notification to the                                       (5) In cases in which a FOIA Officer                                     entitlement to a fee waiver each time a
                                               requester will state that if a written                                     requires advance payment or payment is                                     request is submitted.
                                               response is not received within 10 days,                                   due under this section, the time for                                       *      *     *     *     *
                                               the request will be closed. The timeline                                   responding to the request will be tolled                                   ■ 10. Revise § 1.577 paragraph (c) and
                                               for responding to the request will be                                      and further work will not be done on                                       (e) to read as follows:


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                                                                        Federal Register / Vol. 83, No. 66 / Thursday, April 5, 2018 / Proposed Rules                                                 14621

                                               § 1.577   Access to Records.                            comply with the request, in accordance                 require that a requester supply
                                               *     *     *     *    *                                with applicable laws and regulations.                  additional information to verify his or
                                                                                                       Access requests for Privacy Act records                her identity.
                                                 (c) The VA component or staff office
                                                                                                       or information must be sent to the staff               *     *     *     *    *
                                               having jurisdiction over the records                    office that maintains the records; the
                                               subject to the Privacy Act request will                 individual seeking access may consult                    (e) Fees to be charged, if any, to any
                                               establish appropriate disclosure                        the system of record notice (https://                  individual for making copies of his or
                                               procedures, including notifying the                     www.oprm.va.gov/privacy/systems_of_                    her record shall not include the cost of
                                               individual who filed the Privacy Act                    records.aspx) in order to identify the                 and search for and review of the record.
                                               request of the time, place, and                         office to which the request should be                  Fees under $25.00 shall be waived. Fees
                                               conditions under which the VA will                      sent. Each component has discretion to                 to be charged are as follows:

                                                                                     Activity                                                                          Fees

                                               (1) Duplication of documents by any type of reproduction process to                  $0.15 per page after first 100 one-sided pages or electronic equivalent.
                                                 produce plain one-sided paper copies of a standard size (81⁄2″ x 11″;
                                                 81⁄2″ x 14″; 11″ x 14″).
                                               (2) Duplication of non-paper records, such as microforms, audiovisual                Direct cost to the Agency as defined in § 1.561(b)(3) of this part to the
                                                 materials (motion pictures, slides, laser optical disks, video tapes,                extent that it pertains to the cost of duplication.
                                                 audio tapes, etc.), computer tapes and disks, diskettes for personal
                                                 computers, and any other automated media output.
                                               (3) Duplication of document by any type of reproduction process not                  Direct cost to the Agency as defined in § 1.561(b)(3) of this part to the
                                                 covered by paragraphs (e)(1) or (2) of this section to produce a copy                extent that it pertains to the cost of duplication.
                                                 in a form reasonably usable by the requester.



                                               *       *    *      *    *                              § 1.580(b) of this part to the Office of                 (c) A written denial must have
                                               ■   11. Revise § 1.580 to read as follows:              General Counsel (providing the address                 occurred in order to appeal to OGC. An
                                                                                                       as follows: Office of General Counsel                  absence of a response to an access or
                                               § 1.580   Administrative review.                        (024), 810 Vermont Avenue NW,                          amendment request filed with a VA
                                                  (a) Upon consideration and denial of                 Washington, DC 20420), and                             component is not a denial. If an
                                               a request under § 1.577 or § 1.579 of this              instructions on what information is                    individual has not received a response
                                               section, the responsible VA official or                 required for an appeal, which includes                 to a request for access to or amendment
                                               designated employee will inform the                     why the individual disagrees with the                  of records, the individual must pursue
                                               requester in writing of the denial. The                 initial denial with specific attention to              the request with the Privacy Officer of
                                               adverse determination notice must be                    one or more of the four standards (e.g.,
                                               signed by the component head or the                                                                            the administration office (e.g., the VHA,
                                                                                                       accuracy, relevance, timeliness, and                   VBA, or National Cemetery
                                               component’s Privacy Officer, and shall                  completeness), and a copy of the denial
                                               include the following:                                                                                         Administration Privacy Officer) or staff
                                                                                                       letter and any supporting
                                                  (1) The name and title or position of                                                                       office (e.g., the Office of Information
                                                                                                       documentation that demonstrates why
                                               the person responsible for the adverse                                                                         Technology or Office of Inspector
                                                                                                       the individual believes the information
                                               determination;                                          does not meet these requirements.                      General Privacy Staff Officer) that has
                                                  (2) A brief statement of the reason(s)                  (b) The final agency decision in                    custody over the records.
                                               for the denial and the policy upon                      appeals of adverse determinations                      [FR Doc. 2018–06097 Filed 4–4–18; 8:45 am]
                                               which the denial is based; and                          described in paragraph (a) will be made                BILLING CODE 8320–01–P
                                                  (3) Notice that the requester may                    by the designated official within the
                                               appeal the adverse determination under                  Office of General Counsel (024).
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Document Created: 2018-11-01 09:13:10
Document Modified: 2018-11-01 09:13:10
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionProposed Rules
ActionProposed rule.
DatesComments must be received on or before June 4, 2018.
ContactCatherine Nachmann, Attorney, Office of General Counsel (024), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, (202) 461-7742 (this is not a toll- free number).
FR Citation83 FR 14613 
RIN Number2900-AQ27
CFR AssociatedAdministrative Practice and Procedure; Archives and Records; Cemeteries; Claims; Courts; Crime; Flags; Freedom of Information; Government Contracts; Government Employees; Government Property; Infants and Children; Inventions and Patents; Parking; Penalties; Privacy; Reporting and Recordkeeping Requirements; Seals and Insignia; Security Measures and Wages

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