83 FR 15566 - Information Collection Being Submitted for Review and Approval to the Office of Management and Budget

FEDERAL COMMUNICATIONS COMMISSION

Federal Register Volume 83, Issue 70 (April 11, 2018)

Page Range		15566-15568
FR Document		2018-07366

As part of its continuing effort to reduce paperwork burdens, and as required by the Paperwork Reduction Act (PRA) of 1995, the Federal Communications Commission (FCC or the Commission) invites the general public and other Federal agencies to take this opportunity to comment on the following information collection. Comments are requested concerning: Whether the proposed collection of information is necessary for the proper performance of the functions of the Commission, including whether the information shall have practical utility; the accuracy of the Commission's burden estimate; ways to enhance the quality, utility, and clarity of the information collected; ways to minimize the burden of the collection of information on the respondents, including the use of automated collection techniques or other forms of information technology; and ways to further reduce the information collection burden on small business concerns with fewer than 25 employees. The Commission may not conduct or sponsor a collection of information unless it displays a currently valid Office of Management and Budget (OMB) control number. No person shall be subject to any penalty for failing to comply with a collection of information subject to the PRA that does not display a valid OMB control number.

Federal Register, Volume 83 Issue 70 (Wednesday, April 11, 2018)

[Federal Register Volume 83, Number 70 (Wednesday, April 11, 2018)]
[Notices]
[Pages 15566-15568]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-07366]


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FEDERAL COMMUNICATIONS COMMISSION

[OMB 3060-1150]


Information Collection Being Submitted for Review and Approval to 
the Office of Management and Budget

AGENCY: Federal Communications Commission.

ACTION: Notice and request for comments.

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SUMMARY: As part of its continuing effort to reduce paperwork burdens, 
and as required by the Paperwork Reduction Act (PRA) of 1995, the 
Federal Communications Commission (FCC or the Commission) invites the 
general public and other Federal agencies to take this opportunity to 
comment on the following information collection. Comments are requested 
concerning: Whether the proposed collection of information is necessary 
for the proper performance of the functions of the Commission, 
including whether the information shall have practical utility; the 
accuracy of the Commission's burden estimate; ways to enhance the 
quality, utility, and clarity of the information collected; ways to 
minimize the burden of the collection of information on the 
respondents, including the use of automated collection techniques or 
other forms of information technology; and ways to further reduce the 
information collection burden on small business concerns with fewer 
than 25 employees.
    The Commission may not conduct or sponsor a collection of 
information unless it displays a currently valid Office of Management 
and Budget (OMB) control number. No person shall be subject to any 
penalty for failing to comply with a collection of information subject 
to the PRA that does not display a valid OMB control number.

DATES: Written comments should be submitted on or before May 11, 2018. 
If you anticipate that you will be submitting comments, but find it 
difficult to do so within the period of time allowed by this notice, 
you should advise the contacts listed below as soon as possible.

ADDRESSES: Direct all PRA comments to Nicholas A. Fraser, OMB, via 
email Nicholas_A._Fraser@omb.eop.gov; and to Cathy Williams, FCC, via 
email PRA@fcc.gov and to Cathy.Williams@fcc.gov. Include in the 
comments the OMB control number as shown in the SUPPLEMENTARY 
INFORMATION below.

FOR FURTHER INFORMATION CONTACT: For additional information or copies 
of the information collection, contact Cathy Williams at (202) 418-
2918. To view a copy of this information collection request (ICR) 
submitted to OMB: (1) Go to the web page http://www.reginfo.gov/public/do/PRAMain, (2) look for the section of the web page called ``Currently 
Under Review,'' (3) click on the downward-pointing arrow in the 
``Select Agency'' box below the ``Currently Under Review'' heading, (4) 
select ``Federal Communications Commission'' from the list of agencies 
presented in the ``Select Agency'' box, (5) click the ``Submit'' button 
to the right of the ``Select Agency'' box, (6) when the list of FCC 
ICRs currently under review appears, look for the OMB control number of 
this ICR and then click on the ICR Reference Number. A copy of the FCC 
submission to OMB will be displayed.

SUPPLEMENTARY INFORMATION: As part of its continuing effort to reduce 
paperwork burdens, and as required by the Paperwork Reduction Act (PRA) 
of 1995 (44 U.S.C. 3501-3520), the Federal Communications Commission 
(FCC or the Commission) invites the general public and other Federal 
agencies to take this opportunity to comment on the following 
information collection. Comments are requested concerning: Whether the 
proposed collection of information is necessary for the proper 
performance of the functions of the Commission, including whether the 
information shall have practical utility; the accuracy of the 
Commission's burden estimate; ways to enhance the quality, utility, and 
clarity of the information collected; ways to minimize the burden of 
the collection of information on the respondents, including the use of 
automated collection techniques or other forms of information 
technology; and ways to further reduce the information collection 
burden on small business concerns with fewer than 25 employees.
    OMB Control Number: 3060-1150.
    Title: Telecommunications Relay Services Certification Applications 
and Video Relay Service Compliance Requirements, CG Docket Nos. 03-123 
and 10-51.
    Form Number: N/A.
    Type of Review: Revision of a currently approved collection.
    Respondents: Business or other for-profit entities; State, Local or 
Tribal Government.
    Number of Respondents and Responses: 72 respondents; 412 responses.
    Estimated Time per Response: 0.5 hours (30 minutes) to 25 hours.
    Frequency of Response: Annual, one-time and on occasion reporting 
requirements; Third party disclosure requirement.
    Obligation to Respond: Required to obtain or retain benefits. The 
statutory authority for the information collection is found at section 
225 of the Act, 47 U.S.C. 225. The law was enacted on July 26, 1990, as 
Title IV of the ADA, Public Law 101-336, 104 Stat. 327, 366-69.
    Total Annual Burden: 1,179 hours.
    Total Annual Cost: $24,000.
    Nature and Extent of Confidentiality: An assurance of 
confidentiality is not offered because this information collection does 
not require the collection of personally identifiable information (PII) 
from individuals.
    Privacy Impact Assessment: No impact(s).

[[Page 15567]]

    Needs and Uses: In 1991, the Commission adopted rules governing the 
telecommunications relay services (TRS) program and procedures for each 
state TRS program to apply for initial Commission certification and 
renewal of Commission certification of each state program. 
Telecommunications Services for Individuals with Hearing and Speech 
Disabilities, and the Americans with Disabilities Act of 1990, Report 
and Order and Request for Comments, document FCC 91-213, published at 
56 FR 36729, August 1, 1991 (1991 TRS Implementation Order).
    On July 28, 2011, the Commission released Structure and Practices 
of the Video Relay Service Program, document FCC 11-118, published at 
76 FR 47469, August 5, 2011, and at 76 FR 47476, August 5, 2011 (VRS 
Certification Order), adopting final and interim rules--designed to 
help prevent fraud and abuse, and ensure quality service, in the 
provision of internet-based forms of Telecommunications Relay Services 
(iTRS). The VRS Certification Order amended the Commission's process 
for certifying internet-based TRS (iTRS) providers as eligible for 
payment from the Interstate TRS Fund (Fund) for their provision of iTRS 
to ensure that iTRS providers receiving certification are qualified to 
provide iTRS in compliance with the Commission's rules and to eliminate 
waste, fraud and abuse through improved oversight of such providers.
    On October 17, 2011, the Commission released Structure and 
Practices of the Video Relay Service Program, Memorandum Opinion and 
Order, Order, and Further Notice of Proposed Rulemaking, document FCC 
11-155, published at 76 FR 67070, October 31, 2011 (VRS Certification 
Reconsideration Order), modifying two aspects of information collection 
requirements contained in the VRS Certification Order.
    The VRS Certification Order as modified by the VRS Certification 
Reconsideration contains information collection requirements with 
respect to the following eight requirements, all of which are intended 
to ensure that providers are qualified to provide iTRS in compliance 
with the Commission's rules with no or minimal service interruption.
    (A) Required Evidence for Submission for Eligibility Certification. 
Each potential iTRS provider must submit full and detailed information 
in its application for certification that shows its ability to comply 
with the Commission's rules. Each applicant must provide a detailed 
description of how it will meet all non-waived mandatory minimum 
standards applicable to each form of TRS offered, including documentary 
and other evidence.
    In the case of VRS, such documentary and other evidence shall also 
demonstrate that the applicant leases, licenses or has acquired its own 
facilities and operates such facilities associated with TRS call 
centers and employs communications assistants, on a full or part-time 
basis, to staff such call centers at the date of the application. Such 
evidence shall include but not be limited to:
    1. For VRS applicants operating five or fewer call centers within 
the United States, a copy of each deed or lease for each call center;
    2. For VRS applicants operating more than five call centers within 
the United States, a copy of each deed or lease for a representative 
sampling of five call centers;
    3. For VRS applicants operating call centers outside of the United 
States, a copy of each deed or lease for each call center;
    4. For all applicants, a list of individuals or entities that hold 
at least a 10 percent equity interest in the applicant, have the power 
to vote 10 percent or more of the securities of the applicant, or 
exercise de jure or de facto control over the applicant, a description 
of the applicant's organizational structure, and the names of its 
executives, officers, members of its board of directors, general 
partners (in the case of a partnership), and managing members (in the 
case of a limited liability company);
    5. For all applicants, a list of the number of applicant's full-
time and part-time employees involved in TRS operations, including and 
divided by the following positions: Executives and officers; video 
phone installers (in the case of VRS), communications assistants, and 
persons involved in marketing and sponsorship activities;
    6. Where applicable, a description of the call center 
infrastructure, and for all core call center functions (automatic call 
distribution, routing, call setup, mapping, call features, billing for 
compensation from the TRS fund, and registration) a statement whether 
such equipment is owned, leased or licensed (and from whom if leased or 
licensed) and proofs of purchase, leases or license agreements, 
including a complete copy of any lease or license agreement for 
automatic call distribution;
    7. For all applicants, copies of employment agreements for all of 
the provider's employees directly involved in TRS operations, 
executives and communications assistants, and a list of names of 
employees directly involved in TRS operations need not be submitted 
with the application, but must be retained by the applicant and 
submitted to the Commission upon request; and
    8. For all applicants, a list of all sponsorship arrangements 
relating to internet-based TRS, including a description of any 
associated written agreements; copies of all such arrangements and 
agreements must be retained by the applicant for three years from the 
date of the application, and submitted to the Commission upon request.
    (B) Submission of Annual Report. Providers submit annual reports 
that include updates to the information listed under Section A above or 
certify that there are no changes to the information listed under 
Section A above.
    (C) Requiring Providers to Seek Prior Authorization of Voluntary 
Interruption of Service. A VRS provider seeking to voluntarily 
interrupt service for a period of 30 minutes or more in duration must 
first obtain Commission authorization by submitting a written request 
to the Commission's Consumer and Governmental Affairs Bureau (CGB) at 
least 60 days prior to any planned service interruption, with detailed 
information of:
    (i) Its justification for such interruption;
    (ii) Its plan to notify customers about the impending interruption; 
and
    (iii) Its plans for resuming service, so as to minimize the impact 
of such disruption on consumers through a smooth transition of 
temporary service to another provider, and restoration of its service 
at the completion of such interruption.
    (D) Reporting of Unforeseen Service Interruptions. With respect to 
brief, unforeseen service interruptions or in the event of a VRS 
provider's voluntary service interruption of less than 30 minutes in 
duration, the affected provider must submit a written notification to 
CGB within two business days of the commencement of the service 
interruption, with an explanation of when and how the provider has 
restored service or the provider's plan to do so imminently. In the 
event the provider has not restored service at the time such report is 
filed, the provider must submit a second report within two business 
days of the restoration of service with an explanation of when and how 
the provider has restored service.
    (E) Applicant Certifying Under Penalty of Perjury for Certification 
Application. The chief executive officer (CEO), chief financial officer 
(CFO), or

[[Page 15568]]

other senior executive of an applicant for iTRS certification with 
first-hand knowledge of the accuracy and completeness of the 
information provided must certify under penalty of perjury that all 
application information required under the Commission's rules and 
orders has been provided and that all statements of fact, as well as 
all documentation contained in the application submission, are true, 
accurate, and complete.
    (F) Certified Provider Certifying Under Penalty of Perjury for 
Annual Compliance Filings. The CEO, CFO, or other senior executive of 
an iTRS provider with first-hand knowledge of the accuracy and 
completeness of the information provided, when submitting an annual 
compliance report under 47 CFR 64.606(g), must certify under penalty of 
perjury that all information required under the Commission's rules and 
orders has been provided and all statements of fact, as well as all 
documentation contained in the annual compliance report submission, are 
true, accurate, and complete.
    (G) Notification of Service Cessation. An applicant for 
certification must give its customers at least 30-days notice that it 
will no longer provide service should the Commission determine that the 
applicant's certification application does not qualify for 
certification under 47 CFR 64.606(a)(2) of the Commission's rules.
    (H) Notification on website. A provider must provide notification 
of temporary service outages to consumers on an accessible website, and 
the provider must ensure that the information regarding service status 
is updated on its website in a timely manner.
    On June 10, 2013, the Commission made permanent the interim rule 
adopted in the VRS Certification Order requiring all applicants and 
providers of iTRS to certify, under penalty of perjury, that their 
certification applications and annual compliance reports are truthful, 
accurate, and complete.
    Structure and Practices of the Video Relay Service Program; 
Telecommunications Relay Services and Speech-to-Speech Services for 
Individuals with Hearing and Speech Disabilities, Report and Order and 
Further Notice of Proposed Rulemaking, document FCC 13-82, published at 
78 FR 40582, July 5, 2013.

Federal Communications Commission.
Katura Jackson,
Federal Register Liaison Officer, Office of the Secretary.
[FR Doc. 2018-07366 Filed 4-10-18; 8:45 am]
 BILLING CODE 6712-01-P

Federal Register / Vol. 83, No. 70 / Wednesday, April 11, 2018 / Notices 15567

Needs and Uses: In 1991, the mandatory minimum standards names of employees directly involved in
Commission adopted rules governing applicable to each form of TRS offered, TRS operations need not be submitted
the telecommunications relay services including documentary and other with the application, but must be
(TRS) program and procedures for each evidence. retained by the applicant and submitted
state TRS program to apply for initial In the case of VRS, such documentary to the Commission upon request; and
Commission certification and renewal of and other evidence shall also 8. For all applicants, a list of all
Commission certification of each state demonstrate that the applicant leases, sponsorship arrangements relating to
program. Telecommunications Services licenses or has acquired its own internet-based TRS, including a
for Individuals with Hearing and facilities and operates such facilities description of any associated written
Speech Disabilities, and the Americans associated with TRS call centers and agreements; copies of all such
with Disabilities Act of 1990, Report employs communications assistants, on arrangements and agreements must be
and Order and Request for Comments, a full or part-time basis, to staff such retained by the applicant for three years
document FCC 91–213, published at 56 call centers at the date of the from the date of the application, and
FR 36729, August 1, 1991 (1991 TRS application. Such evidence shall submitted to the Commission upon
Implementation Order). include but not be limited to: request.
On July 28, 2011, the Commission 1. For VRS applicants operating five (B) Submission of Annual Report.
released Structure and Practices of the or fewer call centers within the United Providers submit annual reports that
Video Relay Service Program, document States, a copy of each deed or lease for include updates to the information
FCC 11–118, published at 76 FR 47469, each call center; listed under Section A above or certify
August 5, 2011, and at 76 FR 47476, 2. For VRS applicants operating more that there are no changes to the
August 5, 2011 (VRS Certification than five call centers within the United information listed under Section A
Order), adopting final and interim States, a copy of each deed or lease for above.
rules—designed to help prevent fraud a representative sampling of five call (C) Requiring Providers to Seek Prior
and abuse, and ensure quality service, centers; Authorization of Voluntary Interruption
in the provision of internet-based forms 3. For VRS applicants operating call of Service. A VRS provider seeking to
of Telecommunications Relay Services centers outside of the United States, a voluntarily interrupt service for a period
(iTRS). The VRS Certification Order copy of each deed or lease for each call of 30 minutes or more in duration must
amended the Commission’s process for center; first obtain Commission authorization
certifying internet-based TRS (iTRS) 4. For all applicants, a list of by submitting a written request to the
providers as eligible for payment from individuals or entities that hold at least Commission’s Consumer and
the Interstate TRS Fund (Fund) for their a 10 percent equity interest in the Governmental Affairs Bureau (CGB) at
provision of iTRS to ensure that iTRS applicant, have the power to vote 10 least 60 days prior to any planned
providers receiving certification are percent or more of the securities of the service interruption, with detailed
qualified to provide iTRS in compliance applicant, or exercise de jure or de facto information of:
with the Commission’s rules and to control over the applicant, a description (i) Its justification for such
eliminate waste, fraud and abuse of the applicant’s organizational interruption;
through improved oversight of such structure, and the names of its (ii) Its plan to notify customers about
providers. executives, officers, members of its the impending interruption; and
On October 17, 2011, the Commission board of directors, general partners (in (iii) Its plans for resuming service, so
released Structure and Practices of the the case of a partnership), and managing as to minimize the impact of such
Video Relay Service Program, members (in the case of a limited disruption on consumers through a
Memorandum Opinion and Order, liability company); smooth transition of temporary service
Order, and Further Notice of Proposed 5. For all applicants, a list of the to another provider, and restoration of
Rulemaking, document FCC 11–155, number of applicant’s full-time and its service at the completion of such
published at 76 FR 67070, October 31, part-time employees involved in TRS interruption.
2011 (VRS Certification Reconsideration operations, including and divided by (D) Reporting of Unforeseen Service
Order), modifying two aspects of the following positions: Executives and Interruptions. With respect to brief,
information collection requirements officers; video phone installers (in the unforeseen service interruptions or in
contained in the VRS Certification case of VRS), communications the event of a VRS provider’s voluntary
Order. assistants, and persons involved in service interruption of less than 30
The VRS Certification Order as marketing and sponsorship activities; minutes in duration, the affected
modified by the VRS Certification 6. Where applicable, a description of provider must submit a written
Reconsideration contains information the call center infrastructure, and for all notification to CGB within two business
collection requirements with respect to core call center functions (automatic days of the commencement of the
the following eight requirements, all of call distribution, routing, call setup, service interruption, with an
which are intended to ensure that mapping, call features, billing for explanation of when and how the
providers are qualified to provide iTRS compensation from the TRS fund, and provider has restored service or the
in compliance with the Commission’s registration) a statement whether such provider’s plan to do so imminently. In
rules with no or minimal service equipment is owned, leased or licensed the event the provider has not restored
interruption. (and from whom if leased or licensed) service at the time such report is filed,
(A) Required Evidence for Submission and proofs of purchase, leases or license the provider must submit a second
for Eligibility Certification. Each agreements, including a complete copy report within two business days of the
amozie on DSK30RV082PROD with NOTICES

potential iTRS provider must submit of any lease or license agreement for restoration of service with an
full and detailed information in its automatic call distribution; explanation of when and how the
application for certification that shows 7. For all applicants, copies of provider has restored service.
its ability to comply with the employment agreements for all of the (E) Applicant Certifying Under
Commission’s rules. Each applicant provider’s employees directly involved Penalty of Perjury for Certification
must provide a detailed description of in TRS operations, executives and Application. The chief executive officer
how it will meet all non-waived communications assistants, and a list of (CEO), chief financial officer (CFO), or

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Document Created: 2018-04-10 23:59:04
Document Modified: 2018-04-10 23:59:04

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice and request for comments.
Dates		Written comments should be submitted on or before May 11, 2018. If you anticipate that you will be submitting comments, but find it difficult to do so within the period of time allowed by this notice, you should advise the contacts listed below as soon as possible.
Contact		For additional information or copies of the information collection, contact Cathy Williams at (202) 418- 2918. To view a copy of this information collection request (ICR) submitted to OMB: (1) Go to the web page http://www.reginfo.gov/public/ do/PRAMain, (2) look for the section of the web page called ``Currently Under Review,'' (3) click on the downward-pointing arrow in the ``Select Agency'' box below the ``Currently Under Review'' heading, (4) select ``Federal Communications Commission'' from the list of agencies presented in the ``Select Agency'' box, (5) click the ``Submit'' button to the right of the ``Select Agency'' box, (6) when the list of FCC ICRs currently under review appears, look for the OMB control number of this ICR and then click on the ICR Reference Number. A copy of the FCC submission to OMB will be displayed.
FR Citation		83 FR 15566