83 FR 19523 - Submission for OMB Review; Comment Request

DEPARTMENT OF COMMERCE

Federal Register Volume 83, Issue 86 (May 3, 2018)

[Federal Register Volume 83, Number 86 (Thursday, May 3, 2018)]
[Notices]
[Pages 19523-19524]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-09380]


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DEPARTMENT OF COMMERCE


Submission for OMB Review; Comment Request

    The Department of Commerce will submit to the Office of Management 
and Budget (OMB) for clearance the following proposal for collection of

[[Page 19524]]

information under the provisions of the Paperwork Reduction Act (44 
U.S.C. Chapter 35).
    Agency: International Trade Administration, Commerce.
    Title: Surveys for User Satisfaction, Impact, and Needs.
    OMB Control Number: 0625-0275.
    Form Number(s): ITA-XXXX.
    Type of Request: Regular submission; new information collection; 
generic clearance.
    Number of Respondents: 50,000.
    Average Hours per Response: 0.5 (30 minutes).
    Burden Hours: 25,000 (annual).
    Needs and Uses: The International Trade Administration provides a 
multitude of international trade related programs to help U.S. 
businesses. These programs include information products, services, and 
trade events. To accomplish its mission effectively, ITA needs ongoing 
feedback on its programs. This information collection item allows ITA 
to solicit clients' opinions about the use of ITA products, services, 
and trade events. To promote optimal use and provide focused and 
effective improvements to ITA programs, we are requesting approval for 
this clearance package; including: Use of Comment Cards (i.e. 
transactional-based surveys) to collect feedback immediately after ITA 
assistance is provided to clients; use of annual surveys (i.e. 
relationship-based surveys) to gauge overall satisfaction, impact and 
needs for clients with ITA assistance provided over a period time; use 
of multiple data collection methods (i.e. web-enabled surveys sent via 
email, telephone interviews, automated telephone surveys, and in-person 
surveys via mobile devices/laptops/tablets at trade events/shows) to 
enable clients to conveniently respond to requests for feedback; and a 
forecast of burden hours. Without this information, ITA is unable to 
systematically determine the actual and relative levels of performance 
for its programs and products/services and to provide clear, actionable 
insights for managerial intervention. This information will be used for 
program evaluation and improvement, strategic planning, allocation of 
resources and stakeholder reporting.
    Affected Public: Business or other for-profit organizations; Not-
for-profit institutions; State, Local, or Tribal government; and 
Federal government.
    Frequency: Once a year.
    Respondent's Obligation: None.
    This information collection request may be viewed at reginfo.gov. 
Follow the instructions to view Department of Commerce collections 
currently under review by OMB.
    Written comments and recommendations for the proposed information 
collection should be sent within 30 days of publication of this notice 
to [email protected] or fax to (202) 395-5806.

Sheleen Dumas,
Departmental Lead PRA Officer, Office of the Chief Information Officer.
[FR Doc. 2018-09380 Filed 5-2-18; 8:45 am]
BILLING CODE 3510-FP-P