83_FR_43147 83 FR 42982 - Announcement for Public Meeting Regarding Health Care Standards for Quality

83 FR 42982 - Announcement for Public Meeting Regarding Health Care Standards for Quality

DEPARTMENT OF VETERANS AFFAIRS

Federal Register Volume 83, Issue 165 (August 24, 2018)

Page Range42982-42983
FR Document2018-18439

The Department of Veterans Affairs (VA) is holding a public meeting to seek information from pertinent entities relating to establishing standards for quality regarding hospital care, medical services, and extended care services furnished by the Department, including through non-Department health care providers.

Federal Register, Volume 83 Issue 165 (Friday, August 24, 2018)
[Federal Register Volume 83, Number 165 (Friday, August 24, 2018)]
[Notices]
[Pages 42982-42983]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-18439]



[[Page 42982]]

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DEPARTMENT OF VETERANS AFFAIRS


Announcement for Public Meeting Regarding Health Care Standards 
for Quality

AGENCY: Department of Veterans Affairs.

ACTION: Notice--announcement of public meeting.

-----------------------------------------------------------------------

SUMMARY: The Department of Veterans Affairs (VA) is holding a public 
meeting to seek information from pertinent entities relating to 
establishing standards for quality regarding hospital care, medical 
services, and extended care services furnished by the Department, 
including through non-Department health care providers.

DATES: VA will hold the public meeting on Monday, September 24, 2018, 
in Arlington, VA. The meeting will start at 10:00 a.m. and conclude on 
or before 4:00 p.m. Check-in will begin at 9:00 a.m.

ADDRESSES: The meeting will be held at the Veterans Health 
Administration National Conference Center at 2011 Crystal Drive, 
Arlington, VA 22202. This facility is accessible to individuals with 
disabilities.
    * In-person attendance will be limited to 60 individuals. Advanced 
registration for individuals and groups is strongly encouraged (see 
registration instructions below). For listening purposes only (phone 
lines will be muted), the meeting will be available via audio which can 
be accessed by dialing 1 (800) 767-1750, access code 21398.
    Please submit all written comments no later than Tuesday, October 
16, 2018, by any of the following methods:
     Federal Rulemaking Portal: Go to http://www.regulations.gov. Follow the online instructions for submitting 
comments.
     Mail, Hand Delivery, Courier: Postmarked no later than 
October 16, 2018, to: Director of Regulations Management (00REG), 
Department of Veterans Affairs, 810 Vermont Avenue NW, Room 1063B, 
Washington, DC 20420. Note: Copies of comments received will be 
available for public inspection in the Office of Regulation Policy and 
Management, Room 1063B, between the hours of 8:00 a.m. and 4:30 p.m., 
Monday through Friday (except Federal Holidays). Please call (202) 461-
4902 (this is not a toll-free number) for anappointment.
     Fax: (202) 273-9026, ATTENTION: Director of Regulations 
Management (00REG). All submissions must include the agency name and 
docket number. Note that all comments received will be posted and can 
be viewed online through the Federal Docket Management System at http://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Chris Rossio, Health System 
Specialist, Office of Strategic Integration/Veterans Resource Center, 
Veterans Health Administration, Department of Veterans Affairs, 810 
Vermont Avenue NW, Washington, DC 20420, (858) 245-9493. This is not a 
toll-free number.

SUPPLEMENTARY INFORMATION: The John S. McCain III, Daniel K. Akaka, and 
Samuel R. Johnson VA Maintaining Internal Systems and Strengthening 
Integrated Outside Networks Act of 2018, Public Law 115-182, (the VA 
MISSION Act) created a new 1703C in title 38, United States Code 
(U.S.C.), that contains requirements for VA to facilitate the 
establishment and use of standards for quality. Section 1703C(a)(4) 
specifically requires VA to consult with all pertinent Federal entities 
(including the Department of Defense, the Department of Health and 
Human Services, and the Centers for Medicare & Medicaid Services), 
entities in the private sector, and other non-governmental entities in 
establishing standards for quality. In establishing standards for 
quality, VA is required to consider existing health quality measures 
that are applied to public and privately sponsored health care systems 
with the purpose of providing covered Veterans relevant comparative 
information to make informed decisions regarding their health care. VA 
requests information from the public regarding the development of these 
standards for quality, including but not limited to, information on the 
use of standards for quality and the use and availability of 
comparative information to assist consumers in making informed 
decisions regarding their health care. Responses to this notice will 
support industry research and VA's development of standards for quality 
regarding care furnished by the Department, including through non-
Department health care providers. This public meeting serves as one of 
the means for VA to consult with these groups and entities. We note 
that VA has published a request for information elsewhere in this issue 
of the Federal Register in order to provide these groups and entities 
an opportunity to provide additional information. The request for 
information mentioned above can be found in www.regulations.gov under 
the title of ``Notice of Request for Information Regarding Health Care 
Standards for Quality.'' VA will use the statements and testimonials 
presented at the public meeting to help determine the standards for 
quality for health care in compliance with the VA MISSION Act. VA will 
then submit a report, no later than March 3, 2019, as required by 
section 1703C(a)(5)(A), detailing the standards for quality to the 
appropriate committees of Congress.
    In order to submit a report to Congress detailing the standards for 
quality by March 3, 2019, VA must expedite this consultation, which 
will be foundational to the process of determining the standards for 
quality.
    Registration: In-person attendance and participation in this 
meeting is limited to 60 individuals. VA has the right to refuse 
registration for in-person attendance once the maximum capacity of 60 
individuals has been reached. Individuals interested in attending in-
person should request registration by emailing Christopher Rossio at 
[email protected]. A confirmation message will be provided 
within 1-2 business days after a request has been received, and 
individuals will be notified via email by September 18, 2018, 
confirming their attendance in-person. Attendees wanting to offer oral 
comments, testimonies, and/or technical remarks should indicate their 
intentions upon registration.
    Individual registration: VA encourages individual registrations for 
those not affiliated with or representing a group, association, or 
organization.
    Group registration: Identification of the name of the group, 
association, or organization should be indicated in your registration 
request. Due to the meeting location's maximum capacity, VA may limit 
the size of a group's registration to allow receipt of comments, 
testimonies, and/or technical remarks from a broad, diverse group of 
stakeholders. Oral comments, testimonies, and/or technical remarks may 
be limited from a group, association, or organization with more than 
two (2) individuals representing the same group, association, or 
organization. Efforts will be made to accommodate all attendees who 
wish to attend in-person. However, VA will give priority for in-person 
attendance to pertinent Federal, private sector, and non-governmental 
entities who request registration before September 12, 2018, 4:00 p.m. 
ET, and wish to provide oral comments, testimonies, and/or technical 
remarks. Please provide the number and names of people your 
organization would like to send in-person, and VA will accommodate as 
space allows; organizations should list names in the order of 
importance of their attendance to ensure that VA allows admission for 
the right representatives. The length of time allotted for attendees to 
provide

[[Page 42983]]

oral comments, testimonies, and/or technical remarks during the meeting 
may be subject to the number of in-person attendees, and to ensure 
ample time is allotted to those registered attendees. There will be no 
opportunity for audio-visual presentations during the meeting. Written 
comments will be accepted from those attending in-person (see above 
instructions for submitting written comments).
    Audio (for listening purposes only): Limited to the first 200 
participants, on a first-come, first-served basis. Advanced 
registration is not required. Audio attendees will not be allowed to 
offer oral comments, testimonies, and/or technical remarks as the phone 
line will be muted. Written comments will be accepted from those 
participating via audio (see above instructions for submitting written 
comments).
    Note: VA will conduct the public meeting informally, and technical 
rules of evidence will not apply. VA will arrange for a written 
transcript of the meeting and keep the official record open for 15 days 
after the meeting to allow submission of supplemental information. You 
may make arrangements for copies of the transcript directly with the 
reporter, and the transcript will also be posted in the docket of the 
rule as part of the official record when the rule is published. Should 
it be necessary to cancel the meeting due to inclement weather or other 
emergencies, VA will take available measures to notify registered 
participants.

Agenda

09:00-10:00 Arrival/Check-In
10:00-12:00 Morning Public Meeting Session
12:00-13:00 Lunch Break (Note: Meals will not be provided by VA.)
13:00-16:00 Afternoon Public Meeting Session
16:00 Adjourn

Public Meeting Topics

    Pursuant to section 1703C(a)(3)-(4) of title 38, U.S.C., as added 
by section 104(a) of Public Law 115-182, (the VA MISSION Act), VA 
requests information that will assist in developing the standards for 
quality required by the VA MISSION Act. This includes datasets that 
include, at a minimum, elements relating to timely care, effective 
care, safety (including, at a minimum, complications, readmissions, and 
deaths), and efficiency.
    Specifically, VA requests information related to the below:
    1. What standards for quality do public or private providers or 
health systems currently use? How do public or private providers or 
health systems measure performance against these standards for quality 
(i.e., what data sets and measures are employed)? How are those 
standards and measures used to make decisions regarding patient 
referrals to specific public or private providers?
    2. How does the health system communicate standards for quality to 
their stakeholders?
    3. How are data on quality standards obtained or collected from 
public or private providers and health systems?
    4. Does the public or private provider or health system publicly 
report performance on those quality standards, including comparisons of 
quality measures, and in what manner?
    5. How does the public or private provider or health system respond 
to findings when quality standards are not being met?

Signing Authority

    The Secretary of Veterans Affairs, or designee, approved this 
document and authorized the undersigned to sign and submit the document 
to the Office of the Federal Register for publication electronically as 
an official document of the Department of Veterans Affairs. Robert L. 
Wilkie, Secretary, Department of Veterans Affairs, approved this 
document on August 21, 2018, for publication.

    Dated: August 21, 2018.
Michael Shores,
Director, Regulation Policy & Management, Office of the Secretary, 
Department of Veterans Affairs.
[FR Doc. 2018-18439 Filed 8-23-18; 8:45 am]
 BILLING CODE 8320-01-P



                                               42982                         Federal Register / Vol. 83, No. 165 / Friday, August 24, 2018 / Notices

                                               DEPARTMENT OF VETERANS                                  through the Federal Docket Management                 for quality for health care in compliance
                                               AFFAIRS                                                 System at http://www.regulations.gov.                 with the VA MISSION Act. VA will then
                                                                                                       FOR FURTHER INFORMATION CONTACT:                      submit a report, no later than March 3,
                                               Announcement for Public Meeting                         Chris Rossio, Health System Specialist,               2019, as required by section
                                               Regarding Health Care Standards for                     Office of Strategic Integration/Veterans              1703C(a)(5)(A), detailing the standards
                                               Quality                                                 Resource Center, Veterans Health                      for quality to the appropriate
                                                                                                       Administration, Department of Veterans                committees of Congress.
                                               AGENCY: Department of Veterans Affairs.
                                                                                                       Affairs, 810 Vermont Avenue NW,                          In order to submit a report to Congress
                                               ACTION: Notice—announcement of                                                                                detailing the standards for quality by
                                               public meeting.                                         Washington, DC 20420, (858) 245–9493.
                                                                                                       This is not a toll-free number.                       March 3, 2019, VA must expedite this
                                               SUMMARY:    The Department of Veterans                  SUPPLEMENTARY INFORMATION: The John
                                                                                                                                                             consultation, which will be
                                               Affairs (VA) is holding a public meeting                S. McCain III, Daniel K. Akaka, and                   foundational to the process of
                                               to seek information from pertinent                      Samuel R. Johnson VA Maintaining                      determining the standards for quality.
                                               entities relating to establishing                                                                                Registration: In-person attendance
                                                                                                       Internal Systems and Strengthening
                                               standards for quality regarding hospital                                                                      and participation in this meeting is
                                                                                                       Integrated Outside Networks Act of
                                                                                                                                                             limited to 60 individuals. VA has the
                                               care, medical services, and extended                    2018, Public Law 115–182, (the VA
                                                                                                                                                             right to refuse registration for in-person
                                               care services furnished by the                          MISSION Act) created a new 1703C in
                                                                                                                                                             attendance once the maximum capacity
                                               Department, including through non-                      title 38, United States Code (U.S.C.),
                                                                                                                                                             of 60 individuals has been reached.
                                               Department health care providers.                       that contains requirements for VA to
                                                                                                                                                             Individuals interested in attending in-
                                               DATES: VA will hold the public meeting                  facilitate the establishment and use of
                                                                                                                                                             person should request registration by
                                               on Monday, September 24, 2018, in                       standards for quality. Section                        emailing Christopher Rossio at
                                               Arlington, VA. The meeting will start at                1703C(a)(4) specifically requires VA to               christopher.rossio@va.gov. A
                                               10:00 a.m. and conclude on or before                    consult with all pertinent Federal                    confirmation message will be provided
                                               4:00 p.m. Check-in will begin at 9:00                   entities (including the Department of                 within 1–2 business days after a request
                                               a.m.                                                    Defense, the Department of Health and                 has been received, and individuals will
                                               ADDRESSES: The meeting will be held at
                                                                                                       Human Services, and the Centers for                   be notified via email by September 18,
                                               the Veterans Health Administration                      Medicare & Medicaid Services), entities               2018, confirming their attendance in-
                                               National Conference Center at 2011                      in the private sector, and other non-                 person. Attendees wanting to offer oral
                                               Crystal Drive, Arlington, VA 22202.                     governmental entities in establishing                 comments, testimonies, and/or technical
                                               This facility is accessible to individuals              standards for quality. In establishing                remarks should indicate their intentions
                                               with disabilities.                                      standards for quality, VA is required to              upon registration.
                                                 * In-person attendance will be limited                consider existing health quality                         Individual registration: VA
                                               to 60 individuals. Advanced registration                measures that are applied to public and               encourages individual registrations for
                                               for individuals and groups is strongly                  privately sponsored health care systems               those not affiliated with or representing
                                               encouraged (see registration instructions               with the purpose of providing covered                 a group, association, or organization.
                                               below). For listening purposes only                     Veterans relevant comparative                            Group registration: Identification of
                                               (phone lines will be muted), the meeting                information to make informed decisions                the name of the group, association, or
                                               will be available via audio which can be                regarding their health care. VA requests              organization should be indicated in
                                               accessed by dialing 1 (800) 767–1750,                   information from the public regarding                 your registration request. Due to the
                                               access code 21398.                                      the development of these standards for                meeting location’s maximum capacity,
                                                 Please submit all written comments                    quality, including but not limited to,                VA may limit the size of a group’s
                                               no later than Tuesday, October 16, 2018,                information on the use of standards for               registration to allow receipt of
                                               by any of the following methods:                        quality and the use and availability of               comments, testimonies, and/or technical
                                                 • Federal Rulemaking Portal: Go to                    comparative information to assist                     remarks from a broad, diverse group of
                                               http://www.regulations.gov. Follow the                  consumers in making informed                          stakeholders. Oral comments,
                                               online instructions for submitting                      decisions regarding their health care.                testimonies, and/or technical remarks
                                               comments.                                               Responses to this notice will support                 may be limited from a group,
                                                 • Mail, Hand Delivery, Courier:                       industry research and VA’s                            association, or organization with more
                                               Postmarked no later than October 16,                    development of standards for quality                  than two (2) individuals representing
                                               2018, to: Director of Regulations                       regarding care furnished by the                       the same group, association, or
                                               Management (00REG), Department of                       Department, including through non-                    organization. Efforts will be made to
                                               Veterans Affairs, 810 Vermont Avenue                    Department health care providers. This                accommodate all attendees who wish to
                                               NW, Room 1063B, Washington, DC                          public meeting serves as one of the                   attend in-person. However, VA will give
                                               20420. Note: Copies of comments                         means for VA to consult with these                    priority for in-person attendance to
                                               received will be available for public                   groups and entities. We note that VA                  pertinent Federal, private sector, and
                                               inspection in the Office of Regulation                  has published a request for information               non-governmental entities who request
                                               Policy and Management, Room 1063B,                      elsewhere in this issue of the Federal                registration before September 12, 2018,
                                               between the hours of 8:00 a.m. and 4:30                 Register in order to provide these                    4:00 p.m. ET, and wish to provide oral
                                               p.m., Monday through Friday (except                     groups and entities an opportunity to                 comments, testimonies, and/or technical
                                               Federal Holidays). Please call (202) 461–               provide additional information. The                   remarks. Please provide the number and
                                               4902 (this is not a toll-free number) for               request for information mentioned                     names of people your organization
daltland on DSKBBV9HB2PROD with NOTICES




                                               anappointment.                                          above can be found in                                 would like to send in-person, and VA
                                                 • Fax: (202) 273–9026, ATTENTION:                     www.regulations.gov under the title of                will accommodate as space allows;
                                               Director of Regulations Management                      ‘‘Notice of Request for Information                   organizations should list names in the
                                               (00REG). All submissions must include                   Regarding Health Care Standards for                   order of importance of their attendance
                                               the agency name and docket number.                      Quality.’’ VA will use the statements                 to ensure that VA allows admission for
                                               Note that all comments received will be                 and testimonials presented at the public              the right representatives. The length of
                                               posted and can be viewed online                         meeting to help determine the standards               time allotted for attendees to provide


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                                                                             Federal Register / Vol. 83, No. 165 / Friday, August 24, 2018 / Notices                                           42983

                                               oral comments, testimonies, and/or                      or private providers or health systems                ADDRESSES:    Written comments may be
                                               technical remarks during the meeting                    measure performance against these                     submitted through http://
                                               may be subject to the number of in-                     standards for quality (i.e., what data sets           www.regulations.gov; by mail or hand
                                               person attendees, and to ensure ample                   and measures are employed)? How are                   delivery to the Director, Office of
                                               time is allotted to those registered                    those standards and measures used to                  Regulation Policy and Management
                                               attendees. There will be no opportunity                 make decisions regarding patient                      (00REG), Department of Veterans
                                               for audio-visual presentations during                   referrals to specific public or private               Affairs, 810 Vermont Avenue NW,
                                               the meeting. Written comments will be                   providers?                                            Room 1063B, Washington, DC 20420; or
                                               accepted from those attending in-person                    2. How does the health system                      by fax to (202) 273–9026. Comments
                                               (see above instructions for submitting                  communicate standards for quality to                  should indicate that they are submitted
                                               written comments).                                      their stakeholders?                                   in response to ‘‘Notice of Request for
                                                  Audio (for listening purposes only):                    3. How are data on quality standards               Information Regarding Health Care
                                               Limited to the first 200 participants, on               obtained or collected from public or                  Standards for Quality.’’ Copies of
                                               a first-come, first-served basis.                       private providers and health systems?                 comments received will be available for
                                               Advanced registration is not required.                     4. Does the public or private provider             public inspection in the Office of
                                               Audio attendees will not be allowed to                  or health system publicly report                      Regulation Policy and Management
                                               offer oral comments, testimonies, and/or                performance on those quality standards,               (00REG), Department of Veterans
                                               technical remarks as the phone line will                including comparisons of quality                      Affairs, 810 Vermont Avenue NW,
                                               be muted. Written comments will be                      measures, and in what manner?                         Room 1063B, Washington, DC 20420,
                                               accepted from those participating via                      5. How does the public or private                  between the hours of 8:00 a.m. and 4:30
                                               audio (see above instructions for                       provider or health system respond to                  p.m., Monday through Friday (except
                                               submitting written comments).                           findings when quality standards are not               Federal holidays). Please call (202) 461–
                                                  Note: VA will conduct the public                     being met?                                            4902 (this is not a toll-free number) for
                                               meeting informally, and technical rules                                                                       an appointment. During the comment
                                                                                                       Signing Authority
                                               of evidence will not apply. VA will                                                                           period, comments may also be viewed
                                               arrange for a written transcript of the                   The Secretary of Veterans Affairs, or               online through the Federal Docket
                                               meeting and keep the official record                    designee, approved this document and                  Management System at
                                               open for 15 days after the meeting to                   authorized the undersigned to sign and                www.regulations.gov.
                                               allow submission of supplemental                        submit the document to the Office of the
                                                                                                                                                             FOR FURTHER INFORMATION CONTACT:
                                               information. You may make                               Federal Register for publication
                                                                                                                                                             Chris Rossio, Health System Specialist,
                                                                                                       electronically as an official document of
                                               arrangements for copies of the transcript                                                                     Office of Strategic Integration | Veterans
                                               directly with the reporter, and the                     the Department of Veterans Affairs.
                                                                                                                                                             Engineering Resource Center
                                               transcript will also be posted in the                   Robert L. Wilkie, Secretary, Department
                                                                                                                                                             (OSI|VERC), Veterans Health
                                               docket of the rule as part of the official              of Veterans Affairs, approved this
                                                                                                                                                             Administration, Department of Veterans
                                               record when the rule is published.                      document on August 21, 2018, for
                                                                                                                                                             Affairs, 810 Vermont Avenue NW,
                                               Should it be necessary to cancel the                    publication.
                                                                                                                                                             Washington, DC 20420, (858) 245–9493.
                                               meeting due to inclement weather or                       Dated: August 21, 2018.                             This is not a toll-free number.
                                               other emergencies, VA will take                         Michael Shores,                                       SUPPLEMENTARY INFORMATION: The John
                                               available measures to notify registered                 Director, Regulation Policy & Management,             S. McCain III, Daniel K. Akaka, and
                                               participants.                                           Office of the Secretary, Department of                Samuel R. Johnson VA Maintaining
                                                                                                       Veterans Affairs.                                     Internal Systems and Strengthening
                                               Agenda
                                                                                                       [FR Doc. 2018–18439 Filed 8–23–18; 8:45 am]           Integrated Outside Networks Act of
                                               09:00–10:00 Arrival/Check-In                            BILLING CODE 8320–01–P                                2018, Public Law 115–182, (the VA
                                               10:00–12:00 Morning Public Meeting
                                                                                                                                                             MISSION Act) created a new 1703C in
                                                   Session
                                               12:00–13:00 Lunch Break (Note: Meals                                                                          title 38, United States Code (U.S.C.),
                                                                                                       DEPARTMENT OF VETERANS                                that contains requirements for VA to
                                                   will not be provided by VA.)                        AFFAIRS
                                               13:00–16:00 Afternoon Public Meeting                                                                          facilitate the establishment and use of
                                                   Session                                                                                                   standards for quality. In establishing
                                                                                                       Notice of Request for Information
                                               16:00 Adjourn                                                                                                 standards for quality, VA is required to
                                                                                                       Regarding Health Care Standards for
                                                                                                                                                             consider existing health quality
                                               Public Meeting Topics                                   Quality
                                                                                                                                                             measures that are applied to public and
                                                  Pursuant to section 1703C(a)(3)–(4) of               AGENCY:  Office of Reporting, Analytics,              privately sponsored health care systems
                                               title 38, U.S.C., as added by section                   Performance, Improvement, and                         with the purpose of providing covered
                                               104(a) of Public Law 115–182, (the VA                   Deployment (RAPID), Veterans Health                   Veterans relevant comparative
                                               MISSION Act), VA requests information                   Administration, Department of Veterans                information to make informed decisions
                                               that will assist in developing the                      Affairs.                                              regarding their health care. VA requests
                                               standards for quality required by the VA                ACTION: Notice; request for information.              information from the public regarding
                                               MISSION Act. This includes datasets                                                                           the development of these standards for
                                               that include, at a minimum, elements                    SUMMARY:    The Department of Veterans                quality, including but not limited to
                                               relating to timely care, effective care,                Affairs (VA) is requesting information to             information on the use of standards for
                                               safety (including, at a minimum,                        assist in establishing health care                    quality and the use and availability of
daltland on DSKBBV9HB2PROD with NOTICES




                                               complications, readmissions, and                        standards for quality regarding hospital              comparative information to assist
                                               deaths), and efficiency.                                care, medical services, and extended                  consumers in making informed
                                                  Specifically, VA requests information                care services furnished by the                        decisions regarding their health care.
                                               related to the below:                                   Department, including through non-                    Responses to this notice will support
                                                  1. What standards for quality do                     Department health care providers.                     industry research and VA’s
                                               public or private providers or health                   DATES: Comments must be received by                   development of standards for quality
                                               systems currently use? How do public                    VA on or before September 24, 2018.                   regarding care furnished by the


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Document Created: 2018-08-24 04:14:58
Document Modified: 2018-08-24 04:14:58
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice--announcement of public meeting.
DatesVA will hold the public meeting on Monday, September 24, 2018, in Arlington, VA. The meeting will start at 10:00 a.m. and conclude on or before 4:00 p.m. Check-in will begin at 9:00 a.m.
ContactChris Rossio, Health System Specialist, Office of Strategic Integration/Veterans Resource Center, Veterans Health Administration, Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, (858) 245-9493. This is not a toll-free number.
FR Citation83 FR 42982 

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