83_FR_63333 83 FR 63098 - Reporting Requirements Governing Hearing Aid-Compatible Mobile Handsets

83 FR 63098 - Reporting Requirements Governing Hearing Aid-Compatible Mobile Handsets

FEDERAL COMMUNICATIONS COMMISSION

Federal Register Volume 83, Issue 235 (December 7, 2018)

Page Range63098-63106
FR Document2018-26037

In this document, the Federal Communications Commission (``Commission'' or ``FCC'') revises its rules to require service providers to post on their publicly accessible websites information regarding the hearing aid compatibility of their offered handsets. Service providers are also required to retain information regarding the hearing aid compatibility of handsets previously offered. Through this information, consumers will have access to the most recent data about hearing aid-compatible handsets and the Commission will be able to ensure compliance with the hearing aid compatibility rules and requirements. In addition, the Commission no longer requires providers to file FCC Form 655 on an annual basis. Instead, providers must file an annual certification indicating whether or not they are compliant with the hearing aid compatibility rules.

Federal Register, Volume 83 Issue 235 (Friday, December 7, 2018)
[Federal Register Volume 83, Number 235 (Friday, December 7, 2018)]
[Rules and Regulations]
[Pages 63098-63106]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-26037]



[[Page 63098]]

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FEDERAL COMMUNICATIONS COMMISSION

47 CFR Part 20

[WT Docket No. 17-228; FCC 18-167]


Reporting Requirements Governing Hearing Aid-Compatible Mobile 
Handsets

AGENCY: Federal Communications Commission.

ACTION: Final rule.

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SUMMARY: In this document, the Federal Communications Commission 
(``Commission'' or ``FCC'') revises its rules to require service 
providers to post on their publicly accessible websites information 
regarding the hearing aid compatibility of their offered handsets. 
Service providers are also required to retain information regarding the 
hearing aid compatibility of handsets previously offered. Through this 
information, consumers will have access to the most recent data about 
hearing aid-compatible handsets and the Commission will be able to 
ensure compliance with the hearing aid compatibility rules and 
requirements. In addition, the Commission no longer requires providers 
to file FCC Form 655 on an annual basis. Instead, providers must file 
an annual certification indicating whether or not they are compliant 
with the hearing aid compatibility rules.

DATES: Effective Date: January 7, 2019.
    Compliance Date: Compliance will not be required for Sec.  
20.19(e), (h), and (i), until after approval by the Office of 
Management and Budget. We will publish a document in the Federal 
Register announcing the compliance date.

FOR FURTHER INFORMATION CONTACT: Weiren Wang, Wireless 
Telecommunications Bureau, (202) 418-7275, email [email protected], 
and Michael Rowan, Wireless Telecommunications Bureau, (202) 418-1883, 
email [email protected].

SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Report 
and Order (Order), WT Docket No. 17-228; FCC 18-167, adopted November 
15, 2018 and released November 16, 2018. The full text of this document 
is available for inspection and copying during business hours in the 
FCC Reference Information Center, Portals II, 445 12th Street SW, Room 
CY-A257, Washington, DC 20554. Also, it may be purchased from the 
Commission's duplicating contractor at Portals II, 445 12th Street SW, 
Room CY-B402, Washington, DC 20554; the contractor's website, http://www.bcpiweb.com; or by calling (800) 378-3160, facsimile (202) 488-
5563, or email [email protected]. Copies of the Order also may be 
obtained via the Commission's Electronic Comment Filing System (ECFS) 
by entering the docket number WT Docket 17-228. Additionally, the 
complete item is available on the Federal Communications Commission's 
website at http://www.fcc.gov.

Synopsis

I. Report and order

    1. The Commission has witnessed unprecedented growth in the degree 
to which service providers offer handsets that are hearing aid-
compatible. In light of the growth in hearing aid-compatible handsets 
and decreasing public reliance on reports since they were first adopted 
by the Commission in 2003, the Commission takes two key steps to reform 
the hearing-aid compatibility reporting regime. First, the Commission 
revises its rules to require service providers to post on their 
websites the most critical information currently submitted on FCC Form 
655. By requiring all service providers to post this information on 
publicly accessible websites that they control, the Commission can 
ensure that consumers have access to information about the increased 
numbers of hearing aid-compatible handset models with less burden for 
both service providers and consumers. This website information also 
will allow the Commission to continue to evaluate rule compliance 
without collecting information directly from service providers. 
Consumers will benefit from having access to the most up-to-date 
information about each handset model being offered by service 
providers.
    2. Second, the Commission finds that many of the benefits of annual 
status reporting by service providers have become increasingly 
outweighed by the burdens that such information collection places on 
these entities. Instead of requiring providers to submit the FCC Form 
655 on an annual basis, the Commission will require providers to submit 
annual certifications that require only a statement that a service 
provider is or is not in full compliance with the Commission's hearing 
aid compatibility rules, and if not, explain why. The action the 
Commission takes here streamlines the Commission's collection of 
information while continuing to fulfill the underlying purposes of the 
current reporting regime.
    3. By using streamlined annual certifications combined with website 
reporting, the Commission ensures that it meets its objectives of 
monitoring industry and enforcing compliance with the relevant 
deployment benchmarks and other hearing aid compatibility provisions in 
the Commission's rules. This approach will ensure that consumers have 
better access to useful, current information about the hearing aid 
compatibility of the handset models being offered by service providers.
    4. The Commission notes that in a separate docket, it is 
considering broader changes to the hearing aid compatibility rules that 
may be appropriate in the event the Commission requires 100% of covered 
handsets to be hearing aid-compatible. Per the schedule established in 
that proceeding, which the Commission has no current plan to deviate 
from, the process through which the Commission would make a 
determination whether a 100 percent requirement is achievable would 
conclude at the end of 2022. Revisions to the existing deployment 
benchmarks and other related rules are outside of the scope of this 
proceeding, and therefore these requirements will remain in place 
unless and until the Commission takes further action in that docket. To 
that end, the Commission's decision here is not predicated on further 
changes that might be under consideration, and thus, does not prejudge 
any further steps it may take to modify its reporting rules in that 
proceeding.

A. Improvements to Service Provider Website Requirements

    5. The Commission amends its hearing aid compatibility website 
requirements for service providers to ensure that the objectives of the 
FCC Form 655 reporting requirement continue to be met. In doing so, the 
Commission adopts, in part, the proposal put forth by the Joint 
Consensus filers. Under the Commission's new rules, service providers 
will continue to comply with the existing website requirements 
supplemented with additional content that is useful to consumers. In 
addition, the Commission will carry over to the new website posting 
obligation limited content from the FCC Form 655 necessary to meet the 
Commission's information, monitoring, and enforcement goals.
    6. In addition to the current website requirements, all service 
providers that operate publicly accessible websites (other than de 
minimis service providers, which remain exempt from website 
requirements) will now be required to post to their websites the 
following additional information:

[[Page 63099]]

    (1) A list of all non-hearing aid-compatible handset models 
currently offered, including the level of functionality of those 
models;
    (2) among other pieces of data, the marketing model name/number(s) 
and FCC ID number of each hearing aid-compatible and non-hearing aid-
compatible handset model currently offered;
    (3) a link to a third-party website as designated by the Commission 
or Wireless Telecommunications Bureau, with information regarding 
hearing aid-compatible and non-hearing aid-compatible devices OR, 
alternatively, a clearly marked list of hearing aid-compatible devices 
that have been offered in the past 24 months but are no longer offered 
by that provider. For purposes of initial implementation, the 
Commission designates the Global Accessibility Reporting Initiative 
(GARI) website as the third party website referred to in this portion 
of the rule;
    (4) A link to the current FCC web page containing information about 
the wireless hearing aid compatibility rules and service providers' 
obligations; and
    (5) A ``date stamp'' on any website page containing the above 
referenced information that indicates when the page was last updated.
    7. Service providers must also retain internal records for 
discontinued models, to be made available upon Commission request of:
    (1) Handset model information, including the month year/each 
hearing aid-compatible and non-hearing aid-compatible handset model was 
first offered; and
    (2) the month/year each hearing aid-compatible handset model and 
non-hearing aid-compatible handset was last offered for all 
discontinued handset models until a period of 24 months has passed from 
that date.
    8. Retaining a trailing list of all handsets offered over the past 
24 months will ensure that the Commission can continue to monitor 
whether service providers meet numerical and percentage-based handset 
deployment obligations. The obligation to post a link to the GARI 
website, or alternatively, post a clearly marked list of hearing aid 
compatible devices that have been offered in the past 24 months (which 
at least one smaller provider has already voluntarily adopted) also 
permits consumers to locate information about a model they may have 
recently purchased that is no longer being offered. The Commission 
concludes that it can serve as a useful tool for consumers to obtain 
hearing aid compatibility information regarding past handsets offered. 
Past handset information is useful not only to consumers who purchase 
devices via re-sale, but also to consumers who, for instance, start 
using a hearing aid or change hearing aids and want to check on whether 
their current device is compatible. So that service providers have 
flexibility, the Commission will not prescribe a standard template for 
posting and retaining this information. In addition, service providers 
can rely on the information from device manufacturers' FCC Form 655 as 
a safe harbor, similar to the Commission's policy in the past for 
service providers' FCC Form 655 filings.
    9. The Commission does not anticipate that it will be difficult or 
burdensome for service providers to gather and post this additional 
information on their websites or to retain it. Service providers must 
continue to meet applicable deployment benchmarks and maintain 
compliance with all other hearing aid compatibility requirements. 
Therefore, service providers would likely need to track the information 
outlined above, some of which service providers need in order to run 
their businesses independent of the Commission's requirements (e.g., 
when a handset is first offered and no longer offered). Posting this 
information to their websites and/or retaining it for their records 
should impose on providers only a minimal additional burden. This 
conclusion is confirmed by the record in this proceeding showing that 
service providers already post some of this newly required information 
and the willingness of the Joint Consensus filers to endorse a similar 
approach.
    10. The Commission finds that its new website and record retention 
requirements should better serve the Commission's objectives because 
the information on websites will be more up-to-date than the data 
submitted on FCC Form 655. The current website rules require providers 
to update the website information within 30 days of any relevant 
changes. As the Commission stated when it adopted the website posting 
requirement, ``updated website postings are necessary . . . so that 
consumers can obtain up-to-date hearing aid compatibility information 
from their service providers.'' To ensure that providers are aware that 
their websites need to be kept up to date, the Commission codifies this 
requirement.
    11. The Commission will be able to use the information on a service 
provider's website to ensure that it is in compliance with the 
appropriate deployment benchmarks on a month-by-month basis. The 
Commission believes this is a better approach than other options, such 
as, for example, relying on informal complaints. The Commission also 
can use the posted information to monitor the state of the provision of 
hearing aid-compatible handsets by the wireless industry and the 
effectiveness of its hearing aid compatibility requirements. The 
Commission also believes that the proceeding in which the Commission is 
considering whether to require 100% of handsets to be hearing aid-
compatible allows the Commission to monitor industry progress without 
requiring individual hearing aid compatibility status data from service 
providers. These revisions to the Commission's website posting 
requirements will allow consumers better access to more current 
information about the hearing aid compatibility features of current 
handset models offered by their service providers, and the information 
will be in a clearer format than is currently possible on FCC Form 655.
    12. The website and record retention requirements the Commission 
adopts here differ slightly from the approach outlined in the Joint 
Consensus Letter and the separate request of HLAA-RERC. The requirement 
to post information about non-hearing aid-compatible handsets, for 
instance, is not addressed by the Joint Consensus filers. Nevertheless, 
the Commission concludes that requiring the posting of this 
information, along with information regarding currently offered hearing 
aid-compatible handsets on providers' websites, provides an easy means 
for the Commission and interested third parties to quickly derive a 
percentage of hearing aid-compatible handsets to determine whether the 
provider is meeting the relevant benchmarks. The Commission would not 
have to wait for the annual certification or make a request for 
internal data from the provider to determine whether the provider is 
currently compliant. Because the majority of handsets are hearing aid-
compatible, this requirement imposes a limited burden compared to the 
compliance benefit.

B. Adoption of Service Provider Certification Requirement To Replace 
Annual Reporting Requirements

    13. The Commission adopts a requirement that all service providers 
certify whether they are in compliance with all of the Commission's 
wireless hearing aid compatibility requirements. Service providers 
should affirmatively state their compliance with the hearing aid 
compatibility rules through an annual certification. The Commission 
adopts the Joint Consensus proposal with some modifications. This new 
annual certification requirement applies

[[Page 63100]]

to all service providers including de minimis service providers. It 
will assure the public and the Commission that service providers have a 
strong incentive to comply fully with all of the Commission's hearing 
aid compatibility requirements, including deployment, website, 
labeling, and disclosure requirements, among others. Under this new 
rule, service providers will be required to file a certification by 
January 15 of each calendar year using the existing electronic 
interface for the FCC Form 655 and stating as follows:
    I am a knowledgeable executive [of company x] regarding compliance 
with the Federal Communications Commission's wireless hearing aid 
compatibility requirements at a wireless service provider covered by 
those requirements.
    I certify that the provider was [(in full compliance/not in full 
compliance)] [choose one] at all times during the applicable time 
period with the Commission's wireless hearing aid compatibility 
deployment benchmarks and all other relevant wireless hearing aid 
compatibility requirements.
    The company represents and warrants, and I certify by this 
declaration under penalty of perjury pursuant to 47 CFR 1.16 that the 
above certification is consistent with 47 CFR 1.17, which requires 
truthful and accurate statements to the Commission. The company also 
acknowledges that false statements and misrepresentations to the 
Commission are punishable under Title 18 of the U.S. Code and may 
subject it to enforcement action pursuant to sections 501 and 503 of 
the Act.
    14. If the certification states that the provider is ``not in full 
compliance,'' it must include an explanation of which wireless hearing 
aid compatibility requirements the wireless service provider was not in 
full compliance with, and when non-compliance began and (if applicable) 
ended with respect to each requirement. In addition, as part of the 
certification, the service provider must submit the name of the signing 
executive, his or her contact information, the website address (if 
applicable) of pages(s) containing hearing aid compatibility 
information required by section 20.19(h), and the FCC FRN and the name 
of the company(ies) covered by the certification. The Commission 
expects to rely on this affirmative statement of compliance in any 
enforcement action.
    15. The service provider must also indicate on the certification 
form the percentage of hearing aid compatible wireless handsets it made 
available that year. Providers will derive this percentage by 
determining the number of hearing aid-compatible handsets offered 
across all air interfaces during the year divided by the total number 
of handsets offered during the year. This requirement, while not 
directly related to service providers' compliance, will help the 
Commission and consumers quickly determine the state of the hearing aid 
compatibility marketplace. The Commission will rely on website postings 
of current handsets and the document retention requirements it adopts 
here to monitor carrier compliance with the deployment benchmarks by 
air interface.
    16. The Commission does not adopt one element of the Joint 
Consensus Letter regarding the certification. Specifically, it does not 
adopt the Joint Consensus Letter request to state in the rules that 
providers may request confidentiality when submitting records to the 
Commission because providers already have the right to make such a 
request and such requests are typically ruled upon subsequent to the 
information submission. The Commission also adopts the requirement 
proposed by CTIA, CCA and TIA that a ``knowledgeable executive,'' 
rather than an officer, sign the certification in order to increase 
service providers' flexibility and consistency with the language of the 
Form FCC 655 certification. The Commission does not however, adopt 
their proposal that the knowledgeable executive certify only that the 
company has procedures in place to ensure compliance with the rules. 
Requiring the executive to certify that the company is in fact in 
compliance increases service providers' accountability and is necessary 
to provide the Commission and the public with a clear picture of each 
company's compliance as well as industry-wide compliance levels.
    17. Given the Commission's improved website posting obligations, 
the new, streamlined certification requirements, and manufacturers' 
continued submission of FCC Form 655s, it is no longer necessary to 
require service providers to file FCC Form 655. The revised website and 
certification requirements the Commission adopts in this Order fulfill 
the objectives underlying the filing requirement with increased 
consumer benefits and less burden. For example, service providers will 
no longer be required to list the air interface(s) and frequency 
band(s) over which an offered model operates, information that they say 
is particularly burdensome to gather and list in their filings. 
Moreover, this information duplicates what manufacturers are filing for 
the same handsets. As long as service providers correctly and clearly 
identify on their websites the models that they currently offer and 
retain historical handset information, the Commission will be able to 
use this information to compare the handsets offered to Commission 
databases and derive the relevant information for enforcement purposes, 
and consumers will have much simpler access to this data.
    18. Further, the Commission will be able to determine benchmark 
compliance by air interface by examining the data on service providers' 
websites by cross referencing that information on manufacturers' FCC 
Form 655. Service providers will not need to answer or provide a 
description in response to the several questions on the status of 
product labeling and outreach efforts. Service providers will no longer 
have the burden of identifying the total number of hearing aid-
compatible and non-hearing aid-compatible models they offer to 
customers for each air interface over which the service provider offers 
service by month, or answer company information questions regarding 
their status as it relates to the de minimis exception.
    19. Based on the record, the Commission therefore modifies its 
rules to eliminate the FCC Form 655 reporting requirement for all 
service providers. The Joint Consensus filers support eliminating the 
FCC Form 655 if other safeguards are put in place, and with minor 
deviations, the Commission is adopting the safeguards they propose. 
Moreover, small service providers, such as members of RWA, agree that 
the burden of reporting is not justified and that the costs saved by 
eliminating the requirement will allow them to maintain and improve 
their websites and other outreach materials that are more readily 
accessible to consumers. And CTIA/CCA state that a certification 
approach would not harm consumers' ability to obtain information about 
hearing aid-compatible handsets from other publicly available sources 
of information.
    20. For small, rural, and regional service providers, especially, 
the burden of reporting is substantial. The record indicates that such 
service providers must devote substantial time and resources to 
tracking and collecting the information necessary to fill out the form. 
These efforts are a strain on these providers' limited resources. The 
financial cost of the reporting requirement is disproportionate to the 
number of customers served by these providers. For example, in January

[[Page 63101]]

2018, compared to the reports from the four largest carriers (which 
serve more than 98% of wireless subscribers), 209 smaller providers 
filed annual Form 655 status reports. Even for nationwide carriers, the 
costs of reporting are no longer justified given their high level of 
compliance with deployment benchmarks and the information the 
Commission already collects from device manufacturers.
    21. The Commission expects that service providers' percentages of 
hearing aid-compatible handset models being offered, as well as their 
compliance levels with deployment benchmarks, are unlikely to decline 
for the foreseeable future because nearly all handsets offered by 
manufacturers are hearing aid-compatible, reducing the need for up-
front detailed information in FCC Form 655. The Commission recognizes 
that the implementation of new, unforeseen technologies could affect 
handset manufacturers' and providers' ability to offer hearing aid-
compatible handsets in the future. The Commission will therefore 
continue to monitor the wireless handset marketplace to assess the need 
for further amendments to its rules.
    22. The Commission notes that it is eliminating certain reporting 
requirements, such as reporting on the status of outreach efforts and 
product labelling, because they are no longer useful for the Commission 
or consumers, and the burden of these requirements outweighs the 
benefits.
    23. Finally, the Commission makes clear that its decision today 
does not affect its wireless hearing aid compatibility rules outside of 
its reporting and website requirements, including those designed to 
facilitate consumer access to hearing aid-compatible devices. Although 
service providers will no longer be required to complete the FCC Form 
655, the Commission's hearing aid compatibility rules still require 
service providers to comply with all labeling, disclosure, in-store 
testing, and level of functionality requirements. The Commission 
continues to encourage providers to continue engaging in outreach 
efforts to educate the public, audiologists, hearing aid dispensers, 
and retail personnel concerning the use of digital wireless phones with 
hearing aids.

C. Transition and Implementation Issues

    24. In order that service providers focus future efforts toward an 
orderly transition to the new website and annual certification 
requirements that the Commission adopted in this Report and Order, it 
waived, on its own motion, the requirement that service providers file 
the hearing aid status report currently due by January 15, 2019. This 
waiver will last from public release of the Report and Order until its 
effective date whereupon this reporting requirement will be deleted 
from the rules. The first annual certification will cover calendar year 
2018, the same period that would be covered by the FCC Form 655 for 
which the Commission is providing a waiver. Subsequent annual 
certifications starting in 2020 will be due by January 15 each year.
    25. The Commission finds good cause to grant a waiver under the 
circumstances presented. The Commission intends to relieve providers of 
the current reporting burden as soon as possible and a limited waiver 
both effectuates this purpose as efficiently as possible and avoids 
duplicate collections of the same 2018 calendar-year handset 
information. The certification that would substitute for the January 
2019 report fully satisfies the Commission's goals. And although the 
certification will occur somewhat later than January in order to obtain 
the necessary OMB approval, this minor delay will not significantly 
undercut the purpose underlying the certification in part because the 
revisions the Commission adopts here require posting and retention of 
data for the 2018 calendar year, not just data from approval of the 
information collection requirements onward. Service providers will 
still have an affirmative obligation to confirm compliance with all of 
the Commission's hearing aid-compatibility requirements, including the 
handset deployment benchmarks, and the Commission and public will have 
an opportunity to evaluate that statement against the Commission's 
revised website deployment obligations. In addition, because 
manufacturers will continue to file even more detailed handset 
information on their Form 655 to which consumers may refer, the 
Commission believes that any harm from this limited waiver would be 
minimal. Finally, while the Commission does not choose to eliminate the 
existing reporting rule immediately upon publication of this Report and 
Order in the Federal Register, it observes that the exception to the 
Administrative Procedure Act to adopt a ``substantive rule which . . . 
relieves a restriction'' supports its recognition of the public 
interest served by its grant of this waiver. The Commission therefore 
finds it in the public interest to waive the annual reporting 
requirements for service providers.
    26. The Commission also provides for a transition for the revised 
website and data retention obligations. Thirty days following 
publication in the Federal Register of a notice that OMB has approved 
the information collection requirements related to the new website 
posting rule, service providers will be required to post and retain the 
prescribed handset model information. This information will include 
posting information on all handsets currently offered, retaining 
information on handsets previously offered starting January 1, 2018 and 
thereafter, as well as either posting information on handsets 
previously offered starting on January 1, 2018 or providing a link to 
the GARI website with previously offered handset information.
    27. Per the new 24-month handset history rule, the number of months 
of historical handset information providers must post to the website 
and retain will increase until it reaches 24 months in January 2020, at 
which time providers will no longer have an obligation to retain or 
post data from January 2018. Until the revised rule takes effect, 
providers must still meet current website requirements and post an 
ongoing list of all hearing aid-compatible models that they currently 
offer, the ratings of those models, and an explanation of the rating 
system, as well as other information about handset functionality 
levels, and update the website information within thirty days of any 
relevant change.
    28. The Commission finds that this website and data retention 
transition period and the FCC Form 655 waiver affords service providers 
time to compile the requisite information and make the necessary 
changes to their websites and internal compliance processes. This 
schedule appropriately balances service providers' need for time to 
collect the information that will be required with the public's 
interest in maintaining a steady flow of handset information. By having 
the revised certification and website rule become effective at the same 
time, they work in tandem to ensure compliance with the Commission's 
wireless hearing aid compatibility rules in 2018 and subsequent years.
    29. Amendments to Sec.  20.19(e), Sec.  20.19(h), and Sec.  
20.19(i) contain new or modified information collection requirements 
subject to the Paperwork Reduction Act of 1995, Public Law 104-13, that 
are not effective until approved by the Office of Management and Budget 
(OMB). The Commission will publish a document in the Federal Register 
announcing the effective date once OMB approves.

[[Page 63102]]

II. Procedural Matters

A. Final Regulatory Flexibility Analysis

    30. As required by the Regulatory Flexibility Act of 1980, as 
amended (RFA), an Initial Regulatory Flexibility Analysis (IRFA) was 
incorporated in the Notice of Proposed Rulemaking (NPRM), released in 
September 2017. The Commission sought written public comment on the 
proposals in the NPRM, including comment on the IRFA. The comments 
received are addressed below in section 2. This present Final 
Regulatory Flexibility Analysis (FRFA) conforms to the RFA.
1. Need for, and Objectives of, the Proposed Rules
    31. In the Report and Order, the Commission modifies its wireless 
hearing aid compatibility rules, eliminates unnecessary and outdated 
reporting requirements, and improves its collection of information 
regarding the status of hearing aid-compatible handsets. The Commission 
finds that many of the benefits of annual status reporting by service 
providers have been realized and increasingly have become outweighed by 
the burdens that such information collection places on these entities. 
The Commission's new streamlined approach will continue to serve the 
underlying purposes of the Commission's annual reporting requirements 
without the burdens associated with that filing.
    32. Specifically, the Commission waives the requirement for service 
provides to file the FCC Form 655 annual filing by January 15, 2019 and 
eliminates the requirement in subsequent years. Under the Commission's 
new approach, only wireless device manufacturers will continue to be 
obligated to file FCC Form 655 by July 15 of each calendar year. Next, 
the Commission amends its existing website requirements to ensure that 
consumers have access to the most up-to-date and useful information 
about the hearing aid compatibility of the handset models offered by 
service providers, and the Commission has sufficient information to 
verify compliance with the benchmark requirements. Only the most 
critical pieces of information currently submitted as part of the FCC 
Form 655 must continue to be made available on service providers' 
websites. The Commission will also require the service providers to 
file a simple, new, annual certification to enhance the ability of the 
Commission to enforce the hearing aid compatibility rules. The 
Commission also requires service providers to retain data regarding 
handsets no longer offered to verify compliance with its rules.
    33. This new light-touch regulatory approach will enable the 
Commission to fulfill its responsibilities and objectives for wireless 
hearing aid compatibility. By requiring all service providers to post 
consistent content and information on their publicly available 
websites, the Commission ensures that consumers can access the 
information they need about the hearing aid compatibility of the 
handsets being offered. This website information will also allow the 
Commission to evaluate compliance with the relevant benchmarks and 
other hearing aid compatibility provisions in its rules. In addition to 
being able to verify compliance with its rules when necessary, the 
Commission will also be able to monitor the overall status of access to 
hearing aid-compatible handsets. The Commission's ability to verify and 
enforce compliance and monitor industry developments will also be 
served by requiring all service providers to annually file a 
certification stating whether or not they are in compliance with the 
Commission's hearing aid compatibility provisions.
2. Summary of Significant Issues Raised by Public Comments in Response 
to the IRFA
    34. There were no comments filed that specifically addressed the 
rules and policies proposed in the IRFA.
3. Response to Comments by the Chief Counsel for Advocacy of the Small 
Business Administration
    35. Pursuant to the Small Business Jobs Act of 2010, which amended 
the RFA, the Commission is required to respond to any comments filed by 
the Chief Counsel for Advocacy of the Small Business Administration 
(SBA), and to provide a detailed statement of any change made to the 
proposed rules as a result of those comments.
    36. The Chief Counsel did not file any comments in response to the 
proposed rules in this proceeding.
4. Description and Estimate of the Number of Small Entities to Which 
the Rules Will Apply
    37. The RFA directs agencies to provide a description of, and where 
feasible, an estimate of the number of small entities that may be 
affected by the rules adopted herein. The RFA generally defines the 
term ``small entity'' as having the same meaning as the terms ``small 
business,'' ``small organization,'' and ``small governmental 
jurisdiction.'' In addition, the term ``small business'' has the same 
meaning as the term ``small business concern'' under the Small Business 
Act. A ``small business concern'' is one which: (1) Is independently 
owned and operated; (2) is not dominant in its field of operation; and 
(3) satisfies any additional criteria established by the SBA.
    38. Small Businesses, Small Organizations, Small Governmental 
Jurisdictions. The Commission's actions, over time, may affect small 
entities that are not easily categorized at present. The Commission 
therefore describe here, at the outset, three broad groups of small 
entities that could be directly affected herein. First, while there are 
industry specific size standards for small businesses that are used in 
the regulatory flexibility analysis, according to data from the SBA's 
Office of Advocacy, in general a small business is an independent 
business having fewer than 500 employees. These types of small 
businesses represent 99.9% of all businesses in the United States which 
translates to 28.8 million businesses.
    39. Next, the type of small entity described as a ``small 
organization'' is generally ``any not-for-profit enterprise which is 
independently owned and operated and is not dominant in its field.'' 
Nationwide, as of August 2016, there were approximately 356,494 small 
organizations based on registration and tax data filed by nonprofits 
with the Internal Revenue Service (IRS).
    40. Finally, the small entity described as a ``small governmental 
jurisdiction'' is defined generally as ``governments of cities, 
counties, towns, townships, villages, school districts, or special 
districts, with a population of less than fifty thousand.'' U.S. Census 
Bureau data from the 2012 Census of Governments indicate that there 
were 90,056 local governmental jurisdictions consisting of general 
purpose governments and special purpose governments in the United 
States. Of this number there were 37,132 General purpose governments 
(county, municipal and town or township) with populations of less than 
50,000 and 12,184 Special purpose governments (independent school 
districts and special districts) with populations of less than 50,000. 
The 2012 U.S. Census Bureau data for most types of governments in the 
local government category show that the majority of these governments 
have populations of less than 50,000. Based on this data the Commission 
estimates that at least 49,316 local government jurisdictions fall in 
the category of ``small governmental jurisdictions.''
    41. Radio and Television Broadcasting and Wireless Communications 
Equipment Manufacturing. This industry comprises

[[Page 63103]]

establishments primarily engaged in manufacturing radio and television 
broadcast and wireless communications equipment, including unlicensed 
devices. Examples of products made by these establishments are: 
Transmitting and receiving antennas, cable television equipment, GPS 
equipment, pagers, cellular phones, mobile communications equipment, 
radio and television studio and broadcasting equipment. The Small 
Business Administration has established a size standard for this 
industry of 750 employees or less. U.S. Census data for 2012, shows 
that 841 establishments operated in this industry in that year. Of that 
number, 828 establishments operated with fewer than 1,000 employees, 7 
establishments operated with between 1,000 and 2,499 employees and 6 
establishments operated with 2,500 or more employees. Based on this 
data, the Commission concludes that a majority of manufacturers in this 
industry is small.
    42. Part 15 Handset Manufacturers. The Commission has not developed 
a definition of small entities applicable to unlicensed communications 
handset manufacturers. The SBA category of Radio and Television 
Broadcasting and Wireless Communications Equipment Manufacturing is the 
closest NAICS code category for Part 15 Handset Manufacturers. The 
Radio and Television Broadcasting and Wireless Communications Equipment 
Manufacturing industry is comprised of establishments primarily engaged 
in manufacturing radio and television broadcast and wireless 
communications equipment. Examples of products made by these 
establishments are: Transmitting and receiving antennas, cable 
television equipment, GPS equipment, pagers, cellular phones, mobile 
communications equipment, and radio and television studio and 
broadcasting equipment.'' The SBA has developed a small business size 
standard for Radio and Television Broadcasting and Wireless 
Communications Equipment Manufacturing, as firms having 750 or fewer 
employees. U.S. Census data for 2012, shows that 841 establishments 
operated in this industry in that year. Of that number, 828 
establishments operated with fewer than 1,000 employees, 7 
establishments operated with between 1,000 and 2,499 employees and 6 
establishments operated with 2,500 or more employees. Thus, under this 
size standard, the majority of firms can be considered small.
    43. Wireless Telecommunications Carriers (except Satellite). This 
industry comprises establishments engaged in operating and maintaining 
switching and transmission facilities to provide communications via the 
airwaves. Establishments in this industry have spectrum licenses and 
provide services using that spectrum, such as cellular phone services, 
paging services, wireless internet access, and wireless video 
services.'' The appropriate size standard under SBA rules is for the 
category Wireless Telecommunications Carriers (except Satellite) is 
that a business is small if it has 1,500 or fewer employees. For this 
industry, U.S. Census data for 2012 shows that there were 967 firms 
that operated for the entire year. Of this total, 955 firms had 
employment of 999 or fewer employees and 12 had employment of 1000 
employees or more. Thus, under this category and the associated size 
standard, the Commission estimates that the majority of wireless 
telecommunications carriers (except satellite) are small entities.
    44. The Commission's own data--available in its Universal Licensing 
System--indicate that, as of October 25, 2016, there are 280 Cellular 
licensees that will be affected by the Commission's actions here. The 
Commission does not know how many of these licensees are small, as the 
Commission does not collect that information for these types of 
entities. Similarly, according to Commission data, 413 carriers 
reported that they were engaged in the provision of wireless telephony, 
including cellular service, Personal Communications Service (PCS), and 
Specialized Mobile Radio (SMR) Telephony services. Of these, an 
estimated 261 have 1,500 or fewer employees and 152 have more than 
1,500 employees. Thus, using available data, the Commission estimates 
that the majority of wireless firms can be considered small.
    45. Also included in this classification is Personal Radio 
Services, which provide short-range, low power radio for personal 
communications, radio signaling, and business communications not 
provided for in other services. The Personal Radio Services include 
spectrum licensed under part 95 of the Commission's rules. These 
services include Citizen Band Radio Service (``CB''), General Mobile 
Radio Service (``GMRS''), Radio Control Radio Service (``R/C''), Family 
Radio Service (``FRS''), Wireless Medical Telemetry Service (``WMTS''), 
Medical Implant Communications Service (``MICS''), Low Power Radio 
Service (``LPRS''), and Multi-Use Radio Service (``MURS''). The 
Commission notes that many of the licensees in these services are 
individuals, and thus are not small entities. In addition, due to the 
mostly unlicensed and shared nature of the spectrum utilized in many of 
these services, the Commission lacks direct information upon which to 
base a more specific estimation of the number of small entities under 
an SBA definition that might be directly affected by its action.
    46. Wireless Resellers. The SBA has not developed a small business 
size standard specifically for Wireless Resellers. The SBA category of 
Telecommunications Resellers is the closest NAICS code category for 
wireless resellers. The Telecommunications Resellers industry comprises 
establishments engaged in purchasing access and network capacity from 
owners and operators of telecommunications networks and reselling wired 
and wireless telecommunications services (except satellite) to 
businesses and households. Establishments in this industry resell 
telecommunications; they do not operate transmission facilities and 
infrastructure. Mobile virtual network operators (MVNOs) are included 
in this industry. Under the SBA's size standard, such a business is 
small if it has 1,500 or fewer employees. U.S. Census data for 2012 
shows that 1,341 firms provided resale services during that year. Of 
that number, all operated with fewer than 1,000 employees. Thus, under 
this category and the associated small business size standard, the 
majority of these resellers can be considered small entities.
5. Description of Projected Reporting, Recordkeeping, and Other 
Compliance Requirements for Small Entities
    47. In the Report and Order, the Commission is eliminating a 
substantial reporting requirement that all service providers--large and 
small--argue is burdensome and unnecessary. The Commission finds that 
as the percentage of hearing aid-compatible handsets offered by service 
providers increases, the burden of the annual reporting requirement 
outweighs its usefulness as a monitoring and compliance tool. The 
Commission has determined that annual hearing aid compatibility status 
reports show a near universal compliance with the Commission's hearing 
aid compatibility requirements. Further, the Commission finds that the 
information that service providers submit as part of their FCC Form 655 
filing requirement is duplicative of information that wireless device 
manufacturers are already providing and will continue to provide to the 
Commission in their annual filings. By eliminating the FCC

[[Page 63104]]

Form 655 filing requirement for all service providers, the Commission 
eliminates an unnecessary and outdated reporting requirement and 
streamlines its collection of information regarding the status of 
hearing aid-compatible handsets. In addition, the Commission finds that 
the elimination of the reporting requirement will allow service 
providers to utilize the cost savings in time and money to maintain and 
improve their websites and other outreach materials that are more 
readily accessible to consumers.
    48. While the Commission is eliminating a reporting requirement 
that all service providers argue should be eliminated, the Commission's 
new light-touch regulatory approach will continue to allow it to 
fulfill its responsibilities and objectives for wireless hearing aid 
compatibility. Service providers will continue to have to meet relevant 
hearing aid compatibility handset benchmarks and comply with product 
labeling and disclosure requirements. Further, service providers will 
have to continue to post certain information about their handsets on 
their publicly accessible websites along with certain information that 
they previously included as part of their FCC Form 655 annual reporting 
requirement. The Commission is not prescribing a standard template for 
posting this information on their websites and the Commission finds 
that service providers may rely on information that device 
manufacturers included in their FCC Form 655 filings as a safe harbor. 
The record in this proceeding shows that some service providers already 
post some of this information to their websites and both large and 
small service providers support the use of web posting as an 
alternative to the FCC Form 655 filing requirement. Service providers 
will also be required to retain information regarding past handsets 
offered.
    49. In addition to web posting and data retention requirements, the 
Commission is requiring all service providers to certify whether or not 
the provider is in full compliance with the Commission's hearing aid 
compatibility provisions and if they are not, a requirement to explain 
why. This requirement includes a short statement and information about 
who is making the certification. Commenters in the proceeding supported 
replacing the annual filing requirement with a certification 
requirement. The Commission does not anticipate that it will be 
difficult or burdensome for service providers to gather and post 
information on their website or to make the required certification. 
While the Commission is eliminating FCC Form 655 reporting requirements 
for all service providers, the Commission is not eliminating the 
requirement that they continue to meet applicable deployment benchmarks 
and maintain compliance with all other hearing aid compatibility 
provisions. Therefore, all service providers would likely need to 
maintain information demonstrating compliance with the rules in the 
normal course of business and posting this information to their 
websites and making the required certification should only impose a 
minimal additional incremental burden and, and, be substantially less 
than the burden associated with filing FCC Form 655 each year.
6. Steps Proposed To Minimize Significant Economic Impact on Small 
Entities, and Significant Alternatives Considered
    50. The RFA requires an agency to describe any significant 
alternatives that it has considered in reaching its approach, which may 
include the following four alternatives (among others): ``(1) the 
establishment of differing compliance or reporting requirements or 
timetables that take into account the resources available to small 
entities; (2) the clarification, consolidation, or simplification of 
compliance and reporting requirements under the rule for such small 
entities; (3) the use of performance rather than design standards; and 
(4) an exemption from coverage of the rule, or any part thereof, for 
such small entities.''
    51. The Commission considered but rejected more burdensome 
compliance requirements. For instance, the Commission considered 
retaining but streamlining the information that is collected in the FCC 
Form 655. The Commission found that this approach would only result in 
a minimal reduction of regulatory burdens for service providers. Given 
the passage of time and the current state of availability of 
information about handset hearing aid compatibility, the burden of 
collecting the information necessary to fill out the form and file it, 
the Commission found that even in a streamlined format the benefit of 
filing the form was not outweighed by any benefit to consumers or the 
Commission. The Commission determined that streamlining the form will 
only result in a minimal reduction of regulatory burden with no 
corresponding benefit to the public interest. As a result, the 
Commission rejected the solution of streamlining the form and 
continuing the requirement that service providers file the form on an 
annual basis.
    52. The Commission also chose to make the elimination of the FCC 
Form 655 reporting requirement for service providers effective 30 days 
after publication of the rule in the Federal Register. Therefore, 
service providers will benefit from the Commission's new rules almost 
immediately while the new website posting, and certification 
requirements will be effective 30 days following notice of OMB approval 
of the relevant information collection requirements. This approach 
affords service providers sufficient time to make any necessary 
preparations required by the new certification approach.
7. Report to Congress
    53. The Commission will send a copy of the Report and Order, 
including this FRFA, in a report to Congress pursuant to the 
Congressional Review Act. In addition, the Commission will send a copy 
of the Report and Order, including this FRFA, to the Chief Counsel for 
Advocacy of the SBA. A copy of the Report and Order and FRFA (or 
summaries thereof) also will be published in the Federal Register.

B. Paperwork Reduction Act

    54. The requirements in revised section 20.19(e), (h) and (i) 
constitute new or modified collections subject to the Paperwork 
Reduction Act of 1995 (PRA), Public Law 104-13. They will be submitted 
to the Office of Management and Budget (OMB) for review under section 
3507(d) of the PRA. OMB, the general public, and other Federal agencies 
are invited to comment on the new information collection requirements 
contained in this proceeding. This document will be submitted to OMB 
for review under section 3507(d) of the PRA. In addition, the 
Commission notes that, pursuant to the Small Business Paperwork Relief 
Act of 2002, it previously sought, but did not receive, specific 
comment on how the Commission might further reduce the information 
collection burden for small business concerns with fewer than 25 
employees. The Commission describes impacts that might affect small 
businesses, which includes more businesses with fewer than 25 
employees, in the Final Regulatory Flexibility Analysis in Appendix C.

C. Congressional Review Act

    55. The Commission will include a copy of this Report and Order in 
a report to be sent to Congress and the Government Accountability 
Office

[[Page 63105]]

pursuant to the Congressional Review Act, see 5 U.S.C. 801(a)(1)(A).

III. Ordering Clauses

    56. Accordingly, it is ordered, pursuant to sections 4(i), 303(r), 
and 710 of the Communications Act of 1934, as amended, 47 U.S.C. 
154(i), 303(r), and 610, this Report and Order is hereby adopted.
    57. It is further ordered that Part 20 of the Commission's rules is 
amended as set forth in Appendix B.
    58. It is further ordered that the amendments of the Commission's 
rules as set forth in Appendix B are adopted, effective thirty days 
from the date of publication in the Federal Register. Section 20.19, 
paragraphs (e), (h) and (i) contain new or modified information 
collection requirements that require review by the OMB under the PRA. 
The Commission directs the Bureau to announce the compliance date for 
those information collections in a document published in the Federal 
Register after the Commission receives OMB approval and directs the 
Bureau to cause section 20.19(m) to be revised accordingly.
    59. It is further ordered that, pursuant to the authority of 
section 4(i) of the Communications Act, as amended, 47 U.S.C. 154(i), 
and section 1.3 of the Commission's rules, 47 CFR 1.3, the requirements 
of section 20.19(i) of the Commission's rules, 47 CFR 20.19(i), are 
waived to the extent described herein.
    60. It is further ordered that the Commission's Consumer & 
Governmental Affairs Bureau, Reference Information Center, shall send a 
copy of this Report and Order, including the Final Regulatory 
Flexibility Analysis, to the Chief Counsel for Advocacy of the SBA.

List of Subjects in 47 CFR Part 20

    Communications common carriers, Communications equipment, Radio.

Federal Communications Commission.
Katura Jackson,
Federal Register Liaison, Office of the Secretary.

Final Rules

    For the reasons set forth in the preamble, part 20 of title 47 of 
the Code of Federal Regulations is amended as follows:

PART 20--COMMERCIAL MOBILE RADIO SERVICES

0
1. The authority citation for part 20 continues to read as follows:

    Authority:  47 U.S.C. 151, 152(a), 154(i), 157, 160, 201, 214, 
222, 251(e) 301, 302, 303, 303(b), 303(r), 307, 307(a), 309, 
309(j)(3), 316, 316(a), 332, 610, 615, 615a, 615b, 615c, unless 
otherwise noted.


0
2. Section 20.19 is amended by revising paragraphs (c)(4)(ii), 
(d)(4)(ii), (e)(1)(i), (h), (i)(1), (i)(3), and (i)(4), and adding 
paragraph (m) to read as follows:


Sec.  20.19  Hearing aid-compatible mobile handsets.

* * * * *
    (c) * * *
    (4) * * *
    (ii) Offering models with differing levels of functionality. Each 
service provider must offer its customers a range of hearing aid-
compatible models with differing levels of functionality (e.g., 
operating capabilities, features offered, prices). Each provider may 
determine the criteria for determining these differing levels of 
functionality.
    (d) * * *
    (4) * * *
    (ii) Offering models with differing levels of functionality. Each 
service provider must offer its customers a range of hearing aid-
compatible models with differing levels of functionality (e.g., 
operating capabilities, features offered, prices). Each provider may 
determine the criteria for determining these differing levels of 
functionality.
    (e) De minimis exception. (1)(i) Manufacturers or service providers 
that offer two or fewer digital wireless handsets in an air interface 
in the United States are exempt from the requirements of this section 
in connection with that air interface, except with regard to the 
reporting and certification requirements in paragraph (i) of this 
section. Service providers that obtain handsets only from manufacturers 
that offer two or fewer digital wireless handset models in an air 
interface in the United States are likewise exempt from the 
requirements of this section other than paragraph (i) of this section 
in connection with that air interface.
* * * * *
    (h) Website and record retention requirements--(1) Each 
manufacturer and service provider that operates a publicly-accessible 
website must make available on its website a list of all hearing aid-
compatible models currently offered, the ratings of those models, and 
an explanation of the rating system. Each service provider must also 
specify on its website, based on the levels of functionality and rating 
that the service provider has defined, the level that each hearing aid-
compatible model falls under, as well as an explanation of how the 
functionality of the handsets varies at the different levels. Each 
service provider must also include on its website: A list of all non-
hearing aid-compatible models currently offered, including the level of 
functionality that each of those models falls under, an explanation of 
how the functionality of the handsets varies at the different levels as 
well as a link to the current FCC web page containing information about 
the wireless hearing aid compatibility rules and service providers' 
obligations. Each service provider must also include the marketing 
model name/number(s) and FCC ID number of each hearing aid-compatible 
and non-hearing aid-compatible model currently offered.
    (2) Service providers must maintain on their website either:
    (i) A link to a third-party website as designated by the Commission 
or Wireless Telecommunications Bureau with information regarding 
hearing aid-compatible and non-hearing aid-compatible handset models; 
or
    (ii) A clearly marked list of hearing aid-compatible handset models 
that are no longer offered if the calendar month/year that model was 
last offered is within 24 months of the current calendar month/year and 
was last offered in January 2018 or later along with the information 
listed in paragraph (h)(1) of this section for each hearing aid-
compatible handset.
    (3) If the Wireless Telecommunications Bureau determines that the 
third-party website has been eliminated or is not updated in a timely 
manner, it may select another website or require service providers to 
comply with paragraph (h)(2)(ii) of this section.
    (4) The information on the website must be updated within 30 days 
of any relevant changes, and any website pages containing information 
so updated must indicate the day on which the update occurred.
    (5) Service providers must maintain internal records including the 
ratings, if applicable, of all hearing aid-compatible and non-hearing 
aid-compatible models no longer offered (if the calendar month/year 
that model was last offered is within 24 months of the current calendar 
month/year and was last offered in January 2018 or later); for models 
no longer offered (if the calendar month/year that model was last 
offered is within 24 months of the current calendar month/year), the 
calendar months and years each hearing aid-compatible and non-hearing 
aid-compatible model was first and last offered; and the marketing 
model name/number(s) and FCC ID number of each hearing aid-compatible 
and non-hearing aid-compatible model no longer offered (if the calendar 
month/year that model was last offered is within 24 months of

[[Page 63106]]

the current calendar month/year and was last offered in January 2018 or 
later).
    (i) Reporting and certification requirements--(1) Reporting and 
certification dates. Manufacturers shall submit reports on efforts 
toward compliance with the requirements of this section on an annual 
basis on July 15. Service providers shall submit certifications on 
their compliance with the requirements of this section by January 15 of 
each year. Information in each report and certification must be up-to-
date as of the last day of the calendar month preceding the due date of 
each report and certification.
* * * * *
    (3) Content of service provider certifications. Certifications 
filed by service providers must include:
    (i) The name of the signing executive and contact information;
    (ii) The company(ies) covered by the certification;
    (iii) The FCC Registration Number (FRN);
    (iv) If the service provider is subject to paragraph (h) of this 
section, the website address of the page(s) containing the required 
information regarding handset models;
    (v) The percentage of handsets offered that are hearing aid-
compatible (providers will derive this percentage by determining the 
number of hearing aid-compatible handsets offered across all air 
interfaces during the year divided by the total number of handsets 
offered during the year); and
    (vi) The following language:

    I am a knowledgeable executive [of company x] regarding 
compliance with the Federal Communications Commission's wireless 
hearing aid compatibility requirements at a wireless service 
provider covered by those requirements.
    I certify that the provider was [(in full compliance/not in full 
compliance)] [choose one] at all times during the applicable time 
period with the Commission's wireless hearing aid compatibility 
deployment benchmarks and all other relevant wireless hearing aid 
compatibility requirements.
    The company represents and warrants, and I certify by this 
declaration under penalty of perjury pursuant to 47 CFR 1.16 that 
the above certification is consistent with 47 CFR 1.17, which 
requires truthful and accurate statements to the Commission. The 
company also acknowledges that false statements and 
misrepresentations to the Commission are punishable under Title 18 
of the U.S. Code and may subject it to enforcement action pursuant 
to Sections 501 and 503 of the Act.

    (vii) If the company selected that it was not in full compliance, 
an explanation of which wireless hearing aid compatibility requirements 
it was not in compliance with, when the non-compliance began and (if 
applicable) ended with respect to each requirement.
    (4) Format. The Wireless Telecommunications Bureau is delegated 
authority to approve or prescribe formats and methods for submission of 
the reports and certifications required by this section. Any format 
that the Bureau may approve or prescribe shall be made available on the 
Bureau's website.
* * * * *
    (m) Compliance date. Paragraphs (e), (h), and (i) of this section 
contain new or modified information-collection and recordkeeping 
requirements adopted in FCC 18-167. Compliance with these information-
collection and recordkeeping requirements will not be required until 
after approval by the Office of Management and Budget. The Commission 
will publish a document in the Federal Register announcing that 
compliance date and revising this paragraph accordingly.
[FR Doc. 2018-26037 Filed 12-6-18; 8:45 am]
 BILLING CODE 6712-01-P



                                           63098             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations

                                           FEDERAL COMMUNICATIONS                                  website, http://www.bcpiweb.com; or by                reporting, the Commission ensures that
                                           COMMISSION                                              calling (800) 378–3160, facsimile (202)               it meets its objectives of monitoring
                                                                                                   488–5563, or email FCC@                               industry and enforcing compliance with
                                           47 CFR Part 20                                          BCPIWEB.com. Copies of the Order also                 the relevant deployment benchmarks
                                           [WT Docket No. 17–228; FCC 18–167]                      may be obtained via the Commission’s                  and other hearing aid compatibility
                                                                                                   Electronic Comment Filing System                      provisions in the Commission’s rules.
                                           Reporting Requirements Governing                        (ECFS) by entering the docket number                  This approach will ensure that
                                           Hearing Aid-Compatible Mobile                           WT Docket 17–228. Additionally, the                   consumers have better access to useful,
                                           Handsets                                                complete item is available on the                     current information about the hearing
                                                                                                   Federal Communications Commission’s                   aid compatibility of the handset models
                                           AGENCY:  Federal Communications                         website at http://www.fcc.gov.                        being offered by service providers.
                                           Commission.                                                                                                      4. The Commission notes that in a
                                           ACTION: Final rule.                                     Synopsis                                              separate docket, it is considering
                                                                                                   I. Report and order                                   broader changes to the hearing aid
                                           SUMMARY:     In this document, the Federal                                                                    compatibility rules that may be
                                           Communications Commission                                  1. The Commission has witnessed
                                                                                                                                                         appropriate in the event the
                                           (‘‘Commission’’ or ‘‘FCC’’) revises its                 unprecedented growth in the degree to
                                                                                                                                                         Commission requires 100% of covered
                                           rules to require service providers to post              which service providers offer handsets
                                                                                                                                                         handsets to be hearing aid-compatible.
                                           on their publicly accessible websites                   that are hearing aid-compatible. In light
                                                                                                                                                         Per the schedule established in that
                                           information regarding the hearing aid                   of the growth in hearing aid-compatible
                                                                                                                                                         proceeding, which the Commission has
                                           compatibility of their offered handsets.                handsets and decreasing public reliance
                                                                                                                                                         no current plan to deviate from, the
                                           Service providers are also required to                  on reports since they were first adopted
                                                                                                                                                         process through which the Commission
                                           retain information regarding the hearing                by the Commission in 2003, the                        would make a determination whether a
                                           aid compatibility of handsets previously                Commission takes two key steps to                     100 percent requirement is achievable
                                           offered. Through this information,                      reform the hearing-aid compatibility                  would conclude at the end of 2022.
                                           consumers will have access to the most                  reporting regime. First, the Commission               Revisions to the existing deployment
                                           recent data about hearing aid-                          revises its rules to require service                  benchmarks and other related rules are
                                           compatible handsets and the                             providers to post on their websites the               outside of the scope of this proceeding,
                                           Commission will be able to ensure                       most critical information currently                   and therefore these requirements will
                                           compliance with the hearing aid                         submitted on FCC Form 655. By                         remain in place unless and until the
                                           compatibility rules and requirements. In                requiring all service providers to post               Commission takes further action in that
                                           addition, the Commission no longer                      this information on publicly accessible               docket. To that end, the Commission’s
                                           requires providers to file FCC Form 655                 websites that they control, the                       decision here is not predicated on
                                           on an annual basis. Instead, providers                  Commission can ensure that consumers                  further changes that might be under
                                           must file an annual certification                       have access to information about the                  consideration, and thus, does not
                                           indicating whether or not they are                      increased numbers of hearing aid-                     prejudge any further steps it may take to
                                           compliant with the hearing aid                          compatible handset models with less                   modify its reporting rules in that
                                           compatibility rules.                                    burden for both service providers and                 proceeding.
                                                                                                   consumers. This website information
                                           DATES: Effective Date: January 7, 2019.                                                                       A. Improvements to Service Provider
                                              Compliance Date: Compliance will                     also will allow the Commission to
                                                                                                   continue to evaluate rule compliance                  Website Requirements
                                           not be required for § 20.19(e), (h), and
                                           (i), until after approval by the Office of              without collecting information directly                 5. The Commission amends its
                                           Management and Budget. We will                          from service providers. Consumers will                hearing aid compatibility website
                                           publish a document in the Federal                       benefit from having access to the most                requirements for service providers to
                                           Register announcing the compliance                      up-to-date information about each                     ensure that the objectives of the FCC
                                           date.                                                   handset model being offered by service                Form 655 reporting requirement
                                                                                                   providers.                                            continue to be met. In doing so, the
                                           FOR FURTHER INFORMATION CONTACT:                           2. Second, the Commission finds that               Commission adopts, in part, the
                                           Weiren Wang, Wireless                                   many of the benefits of annual status                 proposal put forth by the Joint
                                           Telecommunications Bureau, (202) 418–                   reporting by service providers have                   Consensus filers. Under the
                                           7275, email Weiren.Wang@fcc.gov, and                    become increasingly outweighed by the                 Commission’s new rules, service
                                           Michael Rowan, Wireless                                 burdens that such information                         providers will continue to comply with
                                           Telecommunications Bureau, (202) 418–                   collection places on these entities.                  the existing website requirements
                                           1883, email Michael.Rowan@fcc.gov.                      Instead of requiring providers to submit              supplemented with additional content
                                           SUPPLEMENTARY INFORMATION: This is a                    the FCC Form 655 on an annual basis,                  that is useful to consumers. In addition,
                                           summary of the Commission’s Report                      the Commission will require providers                 the Commission will carry over to the
                                           and Order (Order), WT Docket No. 17–                    to submit annual certifications that                  new website posting obligation limited
                                           228; FCC 18–167, adopted November                       require only a statement that a service               content from the FCC Form 655
                                           15, 2018 and released November 16,                      provider is or is not in full compliance              necessary to meet the Commission’s
                                           2018. The full text of this document is                 with the Commission’s hearing aid                     information, monitoring, and
                                           available for inspection and copying                    compatibility rules, and if not, explain              enforcement goals.
                                           during business hours in the FCC                        why. The action the Commission takes                    6. In addition to the current website
                                           Reference Information Center, Portals II,               here streamlines the Commission’s                     requirements, all service providers that
amozie on DSK3GDR082PROD with RULES




                                           445 12th Street SW, Room CY–A257,                       collection of information while                       operate publicly accessible websites
                                           Washington, DC 20554. Also, it may be                   continuing to fulfill the underlying                  (other than de minimis service
                                           purchased from the Commission’s                         purposes of the current reporting                     providers, which remain exempt from
                                           duplicating contractor at Portals II, 445               regime.                                               website requirements) will now be
                                           12th Street SW, Room CY–B402,                              3. By using streamlined annual                     required to post to their websites the
                                           Washington, DC 20554; the contractor’s                  certifications combined with website                  following additional information:


                                      VerDate Sep<11>2014   15:58 Dec 06, 2018   Jkt 247001   PO 00000   Frm 00058   Fmt 4700   Sfmt 4700   E:\FR\FM\07DER1.SGM   07DER1


                                                             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations                                       63099

                                              (1) A list of all non-hearing aid-                   information is useful not only to                     informal complaints. The Commission
                                           compatible handset models currently                     consumers who purchase devices via re-                also can use the posted information to
                                           offered, including the level of                         sale, but also to consumers who, for                  monitor the state of the provision of
                                           functionality of those models;                          instance, start using a hearing aid or                hearing aid-compatible handsets by the
                                              (2) among other pieces of data, the                  change hearing aids and want to check                 wireless industry and the effectiveness
                                           marketing model name/number(s) and                      on whether their current device is                    of its hearing aid compatibility
                                           FCC ID number of each hearing aid-                      compatible. So that service providers                 requirements. The Commission also
                                           compatible and non-hearing aid-                         have flexibility, the Commission will                 believes that the proceeding in which
                                           compatible handset model currently                      not prescribe a standard template for                 the Commission is considering whether
                                           offered;                                                posting and retaining this information.               to require 100% of handsets to be
                                              (3) a link to a third-party website as               In addition, service providers can rely               hearing aid-compatible allows the
                                           designated by the Commission or                         on the information from device                        Commission to monitor industry
                                           Wireless Telecommunications Bureau,                     manufacturers’ FCC Form 655 as a safe                 progress without requiring individual
                                           with information regarding hearing aid-                 harbor, similar to the Commission’s                   hearing aid compatibility status data
                                           compatible and non-hearing aid-                         policy in the past for service providers’             from service providers. These revisions
                                           compatible devices OR, alternatively, a                 FCC Form 655 filings.                                 to the Commission’s website posting
                                           clearly marked list of hearing aid-                        9. The Commission does not                         requirements will allow consumers
                                           compatible devices that have been                       anticipate that it will be difficult or               better access to more current
                                           offered in the past 24 months but are no                burdensome for service providers to                   information about the hearing aid
                                           longer offered by that provider. For                    gather and post this additional                       compatibility features of current
                                           purposes of initial implementation, the                 information on their websites or to                   handset models offered by their service
                                           Commission designates the Global                        retain it. Service providers must                     providers, and the information will be
                                           Accessibility Reporting Initiative (GARI)               continue to meet applicable deployment                in a clearer format than is currently
                                           website as the third party website                      benchmarks and maintain compliance                    possible on FCC Form 655.
                                           referred to in this portion of the rule;                with all other hearing aid compatibility                 12. The website and record retention
                                              (4) A link to the current FCC web page               requirements. Therefore, service                      requirements the Commission adopts
                                           containing information about the                        providers would likely need to track the              here differ slightly from the approach
                                           wireless hearing aid compatibility rules                information outlined above, some of                   outlined in the Joint Consensus Letter
                                           and service providers’ obligations; and                 which service providers need in order to              and the separate request of HLAA–
                                              (5) A ‘‘date stamp’’ on any website                  run their businesses independent of the               RERC. The requirement to post
                                           page containing the above referenced                    Commission’s requirements (e.g., when                 information about non-hearing aid-
                                           information that indicates when the                     a handset is first offered and no longer              compatible handsets, for instance, is not
                                           page was last updated.                                  offered). Posting this information to                 addressed by the Joint Consensus filers.
                                              7. Service providers must also retain                their websites and/or retaining it for                Nevertheless, the Commission
                                           internal records for discontinued                       their records should impose on                        concludes that requiring the posting of
                                           models, to be made available upon                       providers only a minimal additional                   this information, along with information
                                           Commission request of:                                  burden. This conclusion is confirmed by               regarding currently offered hearing aid-
                                              (1) Handset model information,                       the record in this proceeding showing                 compatible handsets on providers’
                                           including the month year/each hearing                   that service providers already post some              websites, provides an easy means for the
                                           aid-compatible and non-hearing aid-                     of this newly required information and                Commission and interested third parties
                                           compatible handset model was first                      the willingness of the Joint Consensus                to quickly derive a percentage of hearing
                                           offered; and                                            filers to endorse a similar approach.                 aid-compatible handsets to determine
                                              (2) the month/year each hearing aid-                    10. The Commission finds that its                  whether the provider is meeting the
                                           compatible handset model and non-                       new website and record retention                      relevant benchmarks. The Commission
                                           hearing aid-compatible handset was last                 requirements should better serve the                  would not have to wait for the annual
                                           offered for all discontinued handset                    Commission’s objectives because the                   certification or make a request for
                                           models until a period of 24 months has                  information on websites will be more                  internal data from the provider to
                                           passed from that date.                                  up-to-date than the data submitted on                 determine whether the provider is
                                              8. Retaining a trailing list of all                  FCC Form 655. The current website                     currently compliant. Because the
                                           handsets offered over the past 24                       rules require providers to update the                 majority of handsets are hearing aid-
                                           months will ensure that the Commission                  website information within 30 days of                 compatible, this requirement imposes a
                                           can continue to monitor whether service                 any relevant changes. As the                          limited burden compared to the
                                           providers meet numerical and                            Commission stated when it adopted the                 compliance benefit.
                                           percentage-based handset deployment                     website posting requirement, ‘‘updated
                                           obligations. The obligation to post a link              website postings are necessary . . . so               B. Adoption of Service Provider
                                           to the GARI website, or alternatively,                  that consumers can obtain up-to-date                  Certification Requirement To Replace
                                           post a clearly marked list of hearing aid               hearing aid compatibility information                 Annual Reporting Requirements
                                           compatible devices that have been                       from their service providers.’’ To ensure               13. The Commission adopts a
                                           offered in the past 24 months (which at                 that providers are aware that their                   requirement that all service providers
                                           least one smaller provider has already                  websites need to be kept up to date, the              certify whether they are in compliance
                                           voluntarily adopted) also permits                       Commission codifies this requirement.                 with all of the Commission’s wireless
                                           consumers to locate information about a                    11. The Commission will be able to                 hearing aid compatibility requirements.
                                           model they may have recently                            use the information on a service                      Service providers should affirmatively
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                                           purchased that is no longer being                       provider’s website to ensure that it is in            state their compliance with the hearing
                                           offered. The Commission concludes that                  compliance with the appropriate                       aid compatibility rules through an
                                           it can serve as a useful tool for                       deployment benchmarks on a month-by-                  annual certification. The Commission
                                           consumers to obtain hearing aid                         month basis. The Commission believes                  adopts the Joint Consensus proposal
                                           compatibility information regarding past                this is a better approach than other                  with some modifications. This new
                                           handsets offered. Past handset                          options, such as, for example, relying on             annual certification requirement applies


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                                           63100             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations

                                           to all service providers including de                   percentage by determining the number                  for the same handsets. As long as
                                           minimis service providers. It will assure               of hearing aid-compatible handsets                    service providers correctly and clearly
                                           the public and the Commission that                      offered across all air interfaces during              identify on their websites the models
                                           service providers have a strong                         the year divided by the total number of               that they currently offer and retain
                                           incentive to comply fully with all of the               handsets offered during the year. This                historical handset information, the
                                           Commission’s hearing aid compatibility                  requirement, while not directly related               Commission will be able to use this
                                           requirements, including deployment,                     to service providers’ compliance, will                information to compare the handsets
                                           website, labeling, and disclosure                       help the Commission and consumers                     offered to Commission databases and
                                           requirements, among others. Under this                  quickly determine the state of the                    derive the relevant information for
                                           new rule, service providers will be                     hearing aid compatibility marketplace.                enforcement purposes, and consumers
                                           required to file a certification by January             The Commission will rely on website                   will have much simpler access to this
                                           15 of each calendar year using the                      postings of current handsets and the                  data.
                                           existing electronic interface for the FCC               document retention requirements it                       18. Further, the Commission will be
                                           Form 655 and stating as follows:                        adopts here to monitor carrier                        able to determine benchmark
                                              I am a knowledgeable executive [of                   compliance with the deployment                        compliance by air interface by
                                           company x] regarding compliance with                    benchmarks by air interface.                          examining the data on service providers’
                                           the Federal Communications                                 16. The Commission does not adopt                  websites by cross referencing that
                                           Commission’s wireless hearing aid                       one element of the Joint Consensus                    information on manufacturers’ FCC
                                           compatibility requirements at a wireless                Letter regarding the certification.                   Form 655. Service providers will not
                                           service provider covered by those                       Specifically, it does not adopt the Joint             need to answer or provide a description
                                           requirements.                                           Consensus Letter request to state in the              in response to the several questions on
                                              I certify that the provider was [(in full            rules that providers may request                      the status of product labeling and
                                           compliance/not in full compliance)]                     confidentiality when submitting records               outreach efforts. Service providers will
                                           [choose one] at all times during the                    to the Commission because providers                   no longer have the burden of identifying
                                           applicable time period with the                         already have the right to make such a                 the total number of hearing aid-
                                           Commission’s wireless hearing aid                       request and such requests are typically               compatible and non-hearing aid-
                                           compatibility deployment benchmarks                     ruled upon subsequent to the                          compatible models they offer to
                                           and all other relevant wireless hearing                 information submission. The                           customers for each air interface over
                                           aid compatibility requirements.                         Commission also adopts the                            which the service provider offers service
                                              The company represents and                           requirement proposed by CTIA, CCA                     by month, or answer company
                                           warrants, and I certify by this                         and TIA that a ‘‘knowledgeable                        information questions regarding their
                                           declaration under penalty of perjury                    executive,’’ rather than an officer, sign             status as it relates to the de minimis
                                           pursuant to 47 CFR 1.16 that the above                  the certification in order to increase                exception.
                                           certification is consistent with 47 CFR                 service providers’ flexibility and                       19. Based on the record, the
                                           1.17, which requires truthful and                       consistency with the language of the                  Commission therefore modifies its rules
                                           accurate statements to the Commission.                  Form FCC 655 certification. The                       to eliminate the FCC Form 655 reporting
                                           The company also acknowledges that                      Commission does not however, adopt                    requirement for all service providers.
                                           false statements and misrepresentations                 their proposal that the knowledgeable                 The Joint Consensus filers support
                                           to the Commission are punishable under                  executive certify only that the company               eliminating the FCC Form 655 if other
                                           Title 18 of the U.S. Code and may                       has procedures in place to ensure                     safeguards are put in place, and with
                                           subject it to enforcement action                        compliance with the rules. Requiring                  minor deviations, the Commission is
                                           pursuant to sections 501 and 503 of the                 the executive to certify that the                     adopting the safeguards they propose.
                                           Act.                                                    company is in fact in compliance                      Moreover, small service providers, such
                                              14. If the certification states that the             increases service providers’                          as members of RWA, agree that the
                                           provider is ‘‘not in full compliance,’’ it              accountability and is necessary to                    burden of reporting is not justified and
                                           must include an explanation of which                    provide the Commission and the public                 that the costs saved by eliminating the
                                           wireless hearing aid compatibility                      with a clear picture of each company’s                requirement will allow them to
                                           requirements the wireless service                       compliance as well as industry-wide                   maintain and improve their websites
                                           provider was not in full compliance                     compliance levels.                                    and other outreach materials that are
                                           with, and when non-compliance began                        17. Given the Commission’s improved                more readily accessible to consumers.
                                           and (if applicable) ended with respect to               website posting obligations, the new,                 And CTIA/CCA state that a certification
                                           each requirement. In addition, as part of               streamlined certification requirements,               approach would not harm consumers’
                                           the certification, the service provider                 and manufacturers’ continued                          ability to obtain information about
                                           must submit the name of the signing                     submission of FCC Form 655s, it is no                 hearing aid-compatible handsets from
                                           executive, his or her contact                           longer necessary to require service                   other publicly available sources of
                                           information, the website address (if                    providers to file FCC Form 655. The                   information.
                                           applicable) of pages(s) containing                      revised website and certification                        20. For small, rural, and regional
                                           hearing aid compatibility information                   requirements the Commission adopts in                 service providers, especially, the burden
                                           required by section 20.19(h), and the                   this Order fulfill the objectives                     of reporting is substantial. The record
                                           FCC FRN and the name of the                             underlying the filing requirement with                indicates that such service providers
                                           company(ies) covered by the                             increased consumer benefits and less                  must devote substantial time and
                                           certification. The Commission expects                   burden. For example, service providers                resources to tracking and collecting the
                                           to rely on this affirmative statement of                will no longer be required to list the air            information necessary to fill out the
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                                           compliance in any enforcement action.                   interface(s) and frequency band(s) over               form. These efforts are a strain on these
                                              15. The service provider must also                   which an offered model operates,                      providers’ limited resources. The
                                           indicate on the certification form the                  information that they say is particularly             financial cost of the reporting
                                           percentage of hearing aid compatible                    burdensome to gather and list in their                requirement is disproportionate to the
                                           wireless handsets it made available that                filings. Moreover, this information                   number of customers served by these
                                           year. Providers will derive this                        duplicates what manufacturers are filing              providers. For example, in January


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                                                             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations                                        63101

                                           2018, compared to the reports from the                  motion, the requirement that service                     26. The Commission also provides for
                                           four largest carriers (which serve more                 providers file the hearing aid status                 a transition for the revised website and
                                           than 98% of wireless subscribers), 209                  report currently due by January 15,                   data retention obligations. Thirty days
                                           smaller providers filed annual Form 655                 2019. This waiver will last from public               following publication in the Federal
                                           status reports. Even for nationwide                     release of the Report and Order until its             Register of a notice that OMB has
                                           carriers, the costs of reporting are no                 effective date whereupon this reporting               approved the information collection
                                           longer justified given their high level of              requirement will be deleted from the                  requirements related to the new website
                                           compliance with deployment                              rules. The first annual certification will            posting rule, service providers will be
                                           benchmarks and the information the                      cover calendar year 2018, the same                    required to post and retain the
                                           Commission already collects from                        period that would be covered by the                   prescribed handset model information.
                                           device manufacturers.                                   FCC Form 655 for which the                            This information will include posting
                                              21. The Commission expects that                      Commission is providing a waiver.                     information on all handsets currently
                                           service providers’ percentages of                       Subsequent annual certifications                      offered, retaining information on
                                           hearing aid-compatible handset models                   starting in 2020 will be due by January               handsets previously offered starting
                                           being offered, as well as their                         15 each year.                                         January 1, 2018 and thereafter, as well
                                           compliance levels with deployment                          25. The Commission finds good cause                as either posting information on
                                           benchmarks, are unlikely to decline for                 to grant a waiver under the                           handsets previously offered starting on
                                           the foreseeable future because nearly all               circumstances presented. The                          January 1, 2018 or providing a link to
                                           handsets offered by manufacturers are                   Commission intends to relieve providers               the GARI website with previously
                                           hearing aid-compatible, reducing the                                                                          offered handset information.
                                                                                                   of the current reporting burden as soon
                                           need for up-front detailed information                                                                           27. Per the new 24-month handset
                                                                                                   as possible and a limited waiver both
                                           in FCC Form 655. The Commission                                                                               history rule, the number of months of
                                                                                                   effectuates this purpose as efficiently as
                                           recognizes that the implementation of                                                                         historical handset information providers
                                                                                                   possible and avoids duplicate
                                           new, unforeseen technologies could                                                                            must post to the website and retain will
                                                                                                   collections of the same 2018 calendar-
                                           affect handset manufacturers’ and                                                                             increase until it reaches 24 months in
                                                                                                   year handset information. The
                                           providers’ ability to offer hearing aid-                                                                      January 2020, at which time providers
                                                                                                   certification that would substitute for
                                           compatible handsets in the future. The                                                                        will no longer have an obligation to
                                                                                                   the January 2019 report fully satisfies
                                           Commission will therefore continue to                                                                         retain or post data from January 2018.
                                                                                                   the Commission’s goals. And although                  Until the revised rule takes effect,
                                           monitor the wireless handset
                                           marketplace to assess the need for                      the certification will occur somewhat                 providers must still meet current
                                           further amendments to its rules.                        later than January in order to obtain the             website requirements and post an
                                              22. The Commission notes that it is                  necessary OMB approval, this minor                    ongoing list of all hearing aid-
                                           eliminating certain reporting                           delay will not significantly undercut the             compatible models that they currently
                                           requirements, such as reporting on the                  purpose underlying the certification in               offer, the ratings of those models, and an
                                           status of outreach efforts and product                  part because the revisions the                        explanation of the rating system, as well
                                           labelling, because they are no longer                   Commission adopts here require posting                as other information about handset
                                           useful for the Commission or                            and retention of data for the 2018                    functionality levels, and update the
                                           consumers, and the burden of these                      calendar year, not just data from                     website information within thirty days
                                           requirements outweighs the benefits.                    approval of the information collection                of any relevant change.
                                              23. Finally, the Commission makes                    requirements onward. Service providers                   28. The Commission finds that this
                                           clear that its decision today does not                  will still have an affirmative obligation             website and data retention transition
                                           affect its wireless hearing aid                         to confirm compliance with all of the                 period and the FCC Form 655 waiver
                                           compatibility rules outside of its                      Commission’s hearing aid-compatibility                affords service providers time to
                                           reporting and website requirements,                     requirements, including the handset                   compile the requisite information and
                                           including those designed to facilitate                  deployment benchmarks, and the                        make the necessary changes to their
                                           consumer access to hearing aid-                         Commission and public will have an                    websites and internal compliance
                                           compatible devices. Although service                    opportunity to evaluate that statement                processes. This schedule appropriately
                                           providers will no longer be required to                 against the Commission’s revised                      balances service providers’ need for
                                           complete the FCC Form 655, the                          website deployment obligations. In                    time to collect the information that will
                                           Commission’s hearing aid compatibility                  addition, because manufacturers will                  be required with the public’s interest in
                                           rules still require service providers to                continue to file even more detailed                   maintaining a steady flow of handset
                                           comply with all labeling, disclosure, in-               handset information on their Form 655                 information. By having the revised
                                           store testing, and level of functionality               to which consumers may refer, the                     certification and website rule become
                                           requirements. The Commission                            Commission believes that any harm                     effective at the same time, they work in
                                           continues to encourage providers to                     from this limited waiver would be                     tandem to ensure compliance with the
                                           continue engaging in outreach efforts to                minimal. Finally, while the Commission                Commission’s wireless hearing aid
                                           educate the public, audiologists, hearing               does not choose to eliminate the                      compatibility rules in 2018 and
                                           aid dispensers, and retail personnel                    existing reporting rule immediately                   subsequent years.
                                           concerning the use of digital wireless                  upon publication of this Report and                      29. Amendments to § 20.19(e),
                                           phones with hearing aids.                               Order in the Federal Register, it                     § 20.19(h), and § 20.19(i) contain new or
                                                                                                   observes that the exception to the                    modified information collection
                                           C. Transition and Implementation                        Administrative Procedure Act to adopt                 requirements subject to the Paperwork
                                           Issues                                                  a ‘‘substantive rule which . . . relieves             Reduction Act of 1995, Public Law 104–
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                                              24. In order that service providers                  a restriction’’ supports its recognition of           13, that are not effective until approved
                                           focus future efforts toward an orderly                  the public interest served by its grant of            by the Office of Management and
                                           transition to the new website and                       this waiver. The Commission therefore                 Budget (OMB). The Commission will
                                           annual certification requirements that                  finds it in the public interest to waive              publish a document in the Federal
                                           the Commission adopted in this Report                   the annual reporting requirements for                 Register announcing the effective date
                                           and Order, it waived, on its own                        service providers.                                    once OMB approves.


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                                           63102             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations

                                           II. Procedural Matters                                  handsets no longer offered to verify                  under the Small Business Act. A ‘‘small
                                                                                                   compliance with its rules.                            business concern’’ is one which: (1) Is
                                           A. Final Regulatory Flexibility Analysis                   33. This new light-touch regulatory                independently owned and operated; (2)
                                             30. As required by the Regulatory                     approach will enable the Commission to                is not dominant in its field of operation;
                                           Flexibility Act of 1980, as amended                     fulfill its responsibilities and objectives           and (3) satisfies any additional criteria
                                           (RFA), an Initial Regulatory Flexibility                for wireless hearing aid compatibility.               established by the SBA.
                                           Analysis (IRFA) was incorporated in the                 By requiring all service providers to                    38. Small Businesses, Small
                                           Notice of Proposed Rulemaking                           post consistent content and information               Organizations, Small Governmental
                                           (NPRM), released in September 2017.                     on their publicly available websites, the             Jurisdictions. The Commission’s actions,
                                           The Commission sought written public                    Commission ensures that consumers can                 over time, may affect small entities that
                                           comment on the proposals in the NPRM,                   access the information they need about                are not easily categorized at present.
                                           including comment on the IRFA. The                      the hearing aid compatibility of the                  The Commission therefore describe
                                           comments received are addressed below                   handsets being offered. This website                  here, at the outset, three broad groups of
                                           in section 2. This present Final                        information will also allow the                       small entities that could be directly
                                           Regulatory Flexibility Analysis (FRFA)                  Commission to evaluate compliance                     affected herein. First, while there are
                                           conforms to the RFA.                                    with the relevant benchmarks and other                industry specific size standards for
                                           1. Need for, and Objectives of, the                     hearing aid compatibility provisions in               small businesses that are used in the
                                           Proposed Rules                                          its rules. In addition to being able to               regulatory flexibility analysis, according
                                                                                                   verify compliance with its rules when                 to data from the SBA’s Office of
                                              31. In the Report and Order, the                     necessary, the Commission will also be                Advocacy, in general a small business is
                                           Commission modifies its wireless                        able to monitor the overall status of                 an independent business having fewer
                                           hearing aid compatibility rules,                        access to hearing aid-compatible                      than 500 employees. These types of
                                           eliminates unnecessary and outdated                     handsets. The Commission’s ability to                 small businesses represent 99.9% of all
                                           reporting requirements, and improves                    verify and enforce compliance and                     businesses in the United States which
                                           its collection of information regarding                                                                       translates to 28.8 million businesses.
                                                                                                   monitor industry developments will
                                           the status of hearing aid-compatible                                                                             39. Next, the type of small entity
                                                                                                   also be served by requiring all service
                                           handsets. The Commission finds that                                                                           described as a ‘‘small organization’’ is
                                                                                                   providers to annually file a certification
                                           many of the benefits of annual status                                                                         generally ‘‘any not-for-profit enterprise
                                                                                                   stating whether or not they are in
                                           reporting by service providers have been                                                                      which is independently owned and
                                                                                                   compliance with the Commission’s
                                           realized and increasingly have become                                                                         operated and is not dominant in its
                                                                                                   hearing aid compatibility provisions.
                                           outweighed by the burdens that such                                                                           field.’’ Nationwide, as of August 2016,
                                           information collection places on these                  2. Summary of Significant Issues Raised               there were approximately 356,494 small
                                           entities. The Commission’s new                          by Public Comments in Response to the                 organizations based on registration and
                                           streamlined approach will continue to                   IRFA                                                  tax data filed by nonprofits with the
                                           serve the underlying purposes of the                       34. There were no comments filed                   Internal Revenue Service (IRS).
                                           Commission’s annual reporting                           that specifically addressed the rules and                40. Finally, the small entity described
                                           requirements without the burdens                        policies proposed in the IRFA.                        as a ‘‘small governmental jurisdiction’’
                                           associated with that filing.                                                                                  is defined generally as ‘‘governments of
                                              32. Specifically, the Commission                     3. Response to Comments by the Chief                  cities, counties, towns, townships,
                                           waives the requirement for service                      Counsel for Advocacy of the Small                     villages, school districts, or special
                                           provides to file the FCC Form 655                       Business Administration                               districts, with a population of less than
                                           annual filing by January 15, 2019 and                      35. Pursuant to the Small Business                 fifty thousand.’’ U.S. Census Bureau
                                           eliminates the requirement in                           Jobs Act of 2010, which amended the                   data from the 2012 Census of
                                           subsequent years. Under the                             RFA, the Commission is required to                    Governments indicate that there were
                                           Commission’s new approach, only                         respond to any comments filed by the                  90,056 local governmental jurisdictions
                                           wireless device manufacturers will                      Chief Counsel for Advocacy of the Small               consisting of general purpose
                                           continue to be obligated to file FCC                    Business Administration (SBA), and to                 governments and special purpose
                                           Form 655 by July 15 of each calendar                    provide a detailed statement of any                   governments in the United States. Of
                                           year. Next, the Commission amends its                   change made to the proposed rules as a                this number there were 37,132 General
                                           existing website requirements to ensure                 result of those comments.                             purpose governments (county,
                                           that consumers have access to the most                     36. The Chief Counsel did not file any             municipal and town or township) with
                                           up-to-date and useful information about                 comments in response to the proposed                  populations of less than 50,000 and
                                           the hearing aid compatibility of the                    rules in this proceeding.                             12,184 Special purpose governments
                                           handset models offered by service                                                                             (independent school districts and
                                           providers, and the Commission has                       4. Description and Estimate of the                    special districts) with populations of
                                           sufficient information to verify                        Number of Small Entities to Which the                 less than 50,000. The 2012 U.S. Census
                                           compliance with the benchmark                           Rules Will Apply                                      Bureau data for most types of
                                           requirements. Only the most critical                       37. The RFA directs agencies to                    governments in the local government
                                           pieces of information currently                         provide a description of, and where                   category show that the majority of these
                                           submitted as part of the FCC Form 655                   feasible, an estimate of the number of                governments have populations of less
                                           must continue to be made available on                   small entities that may be affected by                than 50,000. Based on this data the
                                           service providers’ websites. The                        the rules adopted herein. The RFA                     Commission estimates that at least
                                           Commission will also require the                        generally defines the term ‘‘small                    49,316 local government jurisdictions
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                                           service providers to file a simple, new,                entity’’ as having the same meaning as                fall in the category of ‘‘small
                                           annual certification to enhance the                     the terms ‘‘small business,’’ ‘‘small                 governmental jurisdictions.’’
                                           ability of the Commission to enforce the                organization,’’ and ‘‘small governmental                 41. Radio and Television
                                           hearing aid compatibility rules. The                    jurisdiction.’’ In addition, the term                 Broadcasting and Wireless
                                           Commission also requires service                        ‘‘small business’’ has the same meaning               Communications Equipment
                                           providers to retain data regarding                      as the term ‘‘small business concern’’                Manufacturing. This industry comprises


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                                                             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations                                       63103

                                           establishments primarily engaged in                     comprises establishments engaged in                   are individuals, and thus are not small
                                           manufacturing radio and television                      operating and maintaining switching                   entities. In addition, due to the mostly
                                           broadcast and wireless communications                   and transmission facilities to provide                unlicensed and shared nature of the
                                           equipment, including unlicensed                         communications via the airwaves.                      spectrum utilized in many of these
                                           devices. Examples of products made by                   Establishments in this industry have                  services, the Commission lacks direct
                                           these establishments are: Transmitting                  spectrum licenses and provide services                information upon which to base a more
                                           and receiving antennas, cable television                using that spectrum, such as cellular                 specific estimation of the number of
                                           equipment, GPS equipment, pagers,                       phone services, paging services,                      small entities under an SBA definition
                                           cellular phones, mobile                                 wireless internet access, and wireless                that might be directly affected by its
                                           communications equipment, radio and                     video services.’’ The appropriate size                action.
                                           television studio and broadcasting                      standard under SBA rules is for the                      46. Wireless Resellers. The SBA has
                                           equipment. The Small Business                           category Wireless Telecommunications                  not developed a small business size
                                           Administration has established a size                   Carriers (except Satellite) is that a                 standard specifically for Wireless
                                           standard for this industry of 750                       business is small if it has 1,500 or fewer            Resellers. The SBA category of
                                           employees or less. U.S. Census data for                 employees. For this industry, U.S.                    Telecommunications Resellers is the
                                           2012, shows that 841 establishments                     Census data for 2012 shows that there                 closest NAICS code category for
                                           operated in this industry in that year. Of              were 967 firms that operated for the                  wireless resellers. The
                                           that number, 828 establishments                         entire year. Of this total, 955 firms had             Telecommunications Resellers industry
                                           operated with fewer than 1,000                          employment of 999 or fewer employees                  comprises establishments engaged in
                                           employees, 7 establishments operated                    and 12 had employment of 1000                         purchasing access and network capacity
                                           with between 1,000 and 2,499                            employees or more. Thus, under this                   from owners and operators of
                                           employees and 6 establishments                          category and the associated size                      telecommunications networks and
                                           operated with 2,500 or more employees.                  standard, the Commission estimates that               reselling wired and wireless
                                           Based on this data, the Commission                      the majority of wireless                              telecommunications services (except
                                           concludes that a majority of                            telecommunications carriers (except                   satellite) to businesses and households.
                                           manufacturers in this industry is small.                satellite) are small entities.                        Establishments in this industry resell
                                              42. Part 15 Handset Manufacturers.                      44. The Commission’s own data—                     telecommunications; they do not
                                           The Commission has not developed a                      available in its Universal Licensing                  operate transmission facilities and
                                           definition of small entities applicable to              System—indicate that, as of October 25,               infrastructure. Mobile virtual network
                                           unlicensed communications handset                       2016, there are 280 Cellular licensees                operators (MVNOs) are included in this
                                           manufacturers. The SBA category of                      that will be affected by the                          industry. Under the SBA’s size
                                           Radio and Television Broadcasting and                   Commission’s actions here. The                        standard, such a business is small if it
                                           Wireless Communications Equipment                       Commission does not know how many                     has 1,500 or fewer employees. U.S.
                                           Manufacturing is the closest NAICS                      of these licensees are small, as the                  Census data for 2012 shows that 1,341
                                           code category for Part 15 Handset                       Commission does not collect that                      firms provided resale services during
                                           Manufacturers. The Radio and                            information for these types of entities.              that year. Of that number, all operated
                                           Television Broadcasting and Wireless                    Similarly, according to Commission                    with fewer than 1,000 employees. Thus,
                                           Communications Equipment                                data, 413 carriers reported that they                 under this category and the associated
                                           Manufacturing industry is comprised of                  were engaged in the provision of                      small business size standard, the
                                           establishments primarily engaged in                     wireless telephony, including cellular                majority of these resellers can be
                                           manufacturing radio and television                      service, Personal Communications                      considered small entities.
                                           broadcast and wireless communications                   Service (PCS), and Specialized Mobile
                                                                                                                                                         5. Description of Projected Reporting,
                                           equipment. Examples of products made                    Radio (SMR) Telephony services. Of
                                                                                                                                                         Recordkeeping, and Other Compliance
                                           by these establishments are:                            these, an estimated 261 have 1,500 or
                                                                                                                                                         Requirements for Small Entities
                                           Transmitting and receiving antennas,                    fewer employees and 152 have more
                                           cable television equipment, GPS                         than 1,500 employees. Thus, using                        47. In the Report and Order, the
                                           equipment, pagers, cellular phones,                     available data, the Commission                        Commission is eliminating a substantial
                                           mobile communications equipment, and                    estimates that the majority of wireless               reporting requirement that all service
                                           radio and television studio and                         firms can be considered small.                        providers—large and small—argue is
                                           broadcasting equipment.’’ The SBA has                      45. Also included in this                          burdensome and unnecessary. The
                                           developed a small business size                         classification is Personal Radio Services,            Commission finds that as the percentage
                                           standard for Radio and Television                       which provide short-range, low power                  of hearing aid-compatible handsets
                                           Broadcasting and Wireless                               radio for personal communications,                    offered by service providers increases,
                                           Communications Equipment                                radio signaling, and business                         the burden of the annual reporting
                                           Manufacturing, as firms having 750 or                   communications not provided for in                    requirement outweighs its usefulness as
                                           fewer employees. U.S. Census data for                   other services. The Personal Radio                    a monitoring and compliance tool. The
                                           2012, shows that 841 establishments                     Services include spectrum licensed                    Commission has determined that annual
                                           operated in this industry in that year. Of              under part 95 of the Commission’s rules.              hearing aid compatibility status reports
                                           that number, 828 establishments                         These services include Citizen Band                   show a near universal compliance with
                                           operated with fewer than 1,000                          Radio Service (‘‘CB’’), General Mobile                the Commission’s hearing aid
                                           employees, 7 establishments operated                    Radio Service (‘‘GMRS’’), Radio Control               compatibility requirements. Further, the
                                           with between 1,000 and 2,499                            Radio Service (‘‘R/C’’), Family Radio                 Commission finds that the information
                                           employees and 6 establishments                          Service (‘‘FRS’’), Wireless Medical                   that service providers submit as part of
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                                           operated with 2,500 or more employees.                  Telemetry Service (‘‘WMTS’’), Medical                 their FCC Form 655 filing requirement
                                           Thus, under this size standard, the                     Implant Communications Service                        is duplicative of information that
                                           majority of firms can be considered                     (‘‘MICS’’), Low Power Radio Service                   wireless device manufacturers are
                                           small.                                                  (‘‘LPRS’’), and Multi-Use Radio Service               already providing and will continue to
                                              43. Wireless Telecommunications                      (‘‘MURS’’). The Commission notes that                 provide to the Commission in their
                                           Carriers (except Satellite). This industry              many of the licensees in these services               annual filings. By eliminating the FCC


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                                           63104             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations

                                           Form 655 filing requirement for all                     Commission is eliminating FCC Form                    that service providers file the form on
                                           service providers, the Commission                       655 reporting requirements for all                    an annual basis.
                                           eliminates an unnecessary and outdated                  service providers, the Commission is                    52. The Commission also chose to
                                           reporting requirement and streamlines                   not eliminating the requirement that                  make the elimination of the FCC Form
                                           its collection of information regarding                 they continue to meet applicable                      655 reporting requirement for service
                                           the status of hearing aid-compatible                    deployment benchmarks and maintain                    providers effective 30 days after
                                           handsets. In addition, the Commission                   compliance with all other hearing aid                 publication of the rule in the Federal
                                           finds that the elimination of the                       compatibility provisions. Therefore, all              Register. Therefore, service providers
                                           reporting requirement will allow service                service providers would likely need to                will benefit from the Commission’s new
                                           providers to utilize the cost savings in                maintain information demonstrating                    rules almost immediately while the new
                                           time and money to maintain and                          compliance with the rules in the normal               website posting, and certification
                                           improve their websites and other                        course of business and posting this                   requirements will be effective 30 days
                                           outreach materials that are more readily                information to their websites and                     following notice of OMB approval of the
                                           accessible to consumers.                                making the required certification should              relevant information collection
                                              48. While the Commission is                          only impose a minimal additional                      requirements. This approach affords
                                           eliminating a reporting requirement that                incremental burden and, and, be                       service providers sufficient time to
                                           all service providers argue should be                   substantially less than the burden                    make any necessary preparations
                                           eliminated, the Commission’s new light-                 associated with filing FCC Form 655                   required by the new certification
                                           touch regulatory approach will continue                 each year.                                            approach.
                                           to allow it to fulfill its responsibilities
                                                                                                   6. Steps Proposed To Minimize                         7. Report to Congress
                                           and objectives for wireless hearing aid
                                           compatibility. Service providers will                   Significant Economic Impact on Small                     53. The Commission will send a copy
                                           continue to have to meet relevant                       Entities, and Significant Alternatives                of the Report and Order, including this
                                           hearing aid compatibility handset                       Considered                                            FRFA, in a report to Congress pursuant
                                           benchmarks and comply with product                                                                            to the Congressional Review Act. In
                                                                                                      50. The RFA requires an agency to
                                           labeling and disclosure requirements.                                                                         addition, the Commission will send a
                                                                                                   describe any significant alternatives that
                                           Further, service providers will have to                                                                       copy of the Report and Order, including
                                                                                                   it has considered in reaching its
                                           continue to post certain information                                                                          this FRFA, to the Chief Counsel for
                                                                                                   approach, which may include the
                                           about their handsets on their publicly                                                                        Advocacy of the SBA. A copy of the
                                                                                                   following four alternatives (among
                                           accessible websites along with certain                                                                        Report and Order and FRFA (or
                                                                                                   others): ‘‘(1) the establishment of
                                           information that they previously                                                                              summaries thereof) also will be
                                                                                                   differing compliance or reporting
                                           included as part of their FCC Form 655                                                                        published in the Federal Register.
                                                                                                   requirements or timetables that take into
                                           annual reporting requirement. The                       account the resources available to small              B. Paperwork Reduction Act
                                           Commission is not prescribing a                         entities; (2) the clarification,
                                           standard template for posting this                                                                              54. The requirements in revised
                                                                                                   consolidation, or simplification of                   section 20.19(e), (h) and (i) constitute
                                           information on their websites and the
                                                                                                   compliance and reporting requirements                 new or modified collections subject to
                                           Commission finds that service providers
                                                                                                   under the rule for such small entities;               the Paperwork Reduction Act of 1995
                                           may rely on information that device
                                                                                                   (3) the use of performance rather than                (PRA), Public Law 104–13. They will be
                                           manufacturers included in their FCC
                                                                                                   design standards; and (4) an exemption                submitted to the Office of Management
                                           Form 655 filings as a safe harbor. The
                                                                                                   from coverage of the rule, or any part                and Budget (OMB) for review under
                                           record in this proceeding shows that
                                                                                                   thereof, for such small entities.’’                   section 3507(d) of the PRA. OMB, the
                                           some service providers already post
                                           some of this information to their                          51. The Commission considered but                  general public, and other Federal
                                           websites and both large and small                       rejected more burdensome compliance                   agencies are invited to comment on the
                                           service providers support the use of web                requirements. For instance, the                       new information collection
                                           posting as an alternative to the FCC                    Commission considered retaining but                   requirements contained in this
                                           Form 655 filing requirement. Service                    streamlining the information that is                  proceeding. This document will be
                                           providers will also be required to retain               collected in the FCC Form 655. The                    submitted to OMB for review under
                                           information regarding past handsets                     Commission found that this approach                   section 3507(d) of the PRA. In addition,
                                           offered.                                                would only result in a minimal                        the Commission notes that, pursuant to
                                              49. In addition to web posting and                   reduction of regulatory burdens for                   the Small Business Paperwork Relief
                                           data retention requirements, the                        service providers. Given the passage of               Act of 2002, it previously sought, but
                                           Commission is requiring all service                     time and the current state of availability            did not receive, specific comment on
                                           providers to certify whether or not the                 of information about handset hearing                  how the Commission might further
                                           provider is in full compliance with the                 aid compatibility, the burden of                      reduce the information collection
                                           Commission’s hearing aid compatibility                  collecting the information necessary to               burden for small business concerns with
                                           provisions and if they are not, a                       fill out the form and file it, the                    fewer than 25 employees. The
                                           requirement to explain why. This                        Commission found that even in a                       Commission describes impacts that
                                           requirement includes a short statement                  streamlined format the benefit of filing              might affect small businesses, which
                                           and information about who is making                     the form was not outweighed by any                    includes more businesses with fewer
                                           the certification. Commenters in the                    benefit to consumers or the                           than 25 employees, in the Final
                                           proceeding supported replacing the                      Commission. The Commission                            Regulatory Flexibility Analysis in
                                           annual filing requirement with a                        determined that streamlining the form                 Appendix C.
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                                           certification requirement. The                          will only result in a minimal reduction
                                           Commission does not anticipate that it                  of regulatory burden with no                          C. Congressional Review Act
                                           will be difficult or burdensome for                     corresponding benefit to the public                     55. The Commission will include a
                                           service providers to gather and post                    interest. As a result, the Commission                 copy of this Report and Order in a
                                           information on their website or to make                 rejected the solution of streamlining the             report to be sent to Congress and the
                                           the required certification. While the                   form and continuing the requirement                   Government Accountability Office


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                                                             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations                                        63105

                                           pursuant to the Congressional Review                    316(a), 332, 610, 615, 615a, 615b, 615c,              include on its website: A list of all non-
                                           Act, see 5 U.S.C. 801(a)(1)(A).                         unless otherwise noted.                               hearing aid-compatible models
                                                                                                   ■ 2. Section 20.19 is amended by                      currently offered, including the level of
                                           III. Ordering Clauses
                                                                                                   revising paragraphs (c)(4)(ii), (d)(4)(ii),           functionality that each of those models
                                              56. Accordingly, it is ordered,                      (e)(1)(i), (h), (i)(1), (i)(3), and (i)(4), and       falls under, an explanation of how the
                                           pursuant to sections 4(i), 303(r), and 710              adding paragraph (m) to read as follows:              functionality of the handsets varies at
                                           of the Communications Act of 1934, as                                                                         the different levels as well as a link to
                                           amended, 47 U.S.C. 154(i), 303(r), and                  § 20.19 Hearing aid-compatible mobile                 the current FCC web page containing
                                           610, this Report and Order is hereby                    handsets.                                             information about the wireless hearing
                                           adopted.                                                *       *    *     *     *                            aid compatibility rules and service
                                              57. It is further ordered that Part 20                  (c) * * *                                          providers’ obligations. Each service
                                           of the Commission’s rules is amended as                    (4) * * *                                          provider must also include the
                                           set forth in Appendix B.                                   (ii) Offering models with differing                marketing model name/number(s) and
                                              58. It is further ordered that the                   levels of functionality. Each service                 FCC ID number of each hearing aid-
                                           amendments of the Commission’s rules                    provider must offer its customers a                   compatible and non-hearing aid-
                                           as set forth in Appendix B are adopted,                 range of hearing aid-compatible models                compatible model currently offered.
                                           effective thirty days from the date of                  with differing levels of functionality                   (2) Service providers must maintain
                                           publication in the Federal Register.                    (e.g., operating capabilities, features               on their website either:
                                           Section 20.19, paragraphs (e), (h) and (i)              offered, prices). Each provider may                      (i) A link to a third-party website as
                                           contain new or modified information                     determine the criteria for determining                designated by the Commission or
                                           collection requirements that require                    these differing levels of functionality.              Wireless Telecommunications Bureau
                                           review by the OMB under the PRA. The                       (d) * * *                                          with information regarding hearing aid-
                                           Commission directs the Bureau to                           (4) * * *                                          compatible and non-hearing aid-
                                           announce the compliance date for those                     (ii) Offering models with differing                compatible handset models; or
                                                                                                                                                            (ii) A clearly marked list of hearing
                                           information collections in a document                   levels of functionality. Each service
                                                                                                                                                         aid-compatible handset models that are
                                           published in the Federal Register after                 provider must offer its customers a
                                                                                                                                                         no longer offered if the calendar month/
                                           the Commission receives OMB approval                    range of hearing aid-compatible models
                                                                                                                                                         year that model was last offered is
                                           and directs the Bureau to cause section                 with differing levels of functionality
                                                                                                                                                         within 24 months of the current
                                           20.19(m) to be revised accordingly.                     (e.g., operating capabilities, features
                                                                                                                                                         calendar month/year and was last
                                              59. It is further ordered that, pursuant             offered, prices). Each provider may
                                                                                                                                                         offered in January 2018 or later along
                                           to the authority of section 4(i) of the                 determine the criteria for determining
                                                                                                                                                         with the information listed in paragraph
                                           Communications Act, as amended, 47                      these differing levels of functionality.              (h)(1) of this section for each hearing
                                           U.S.C. 154(i), and section 1.3 of the                      (e) De minimis exception. (1)(i)                   aid-compatible handset.
                                           Commission’s rules, 47 CFR 1.3, the                     Manufacturers or service providers that                  (3) If the Wireless
                                           requirements of section 20.19(i) of the                 offer two or fewer digital wireless                   Telecommunications Bureau determines
                                           Commission’s rules, 47 CFR 20.19(i), are                handsets in an air interface in the                   that the third-party website has been
                                           waived to the extent described herein.                  United States are exempt from the                     eliminated or is not updated in a timely
                                              60. It is further ordered that the                   requirements of this section in                       manner, it may select another website or
                                           Commission’s Consumer &                                 connection with that air interface,                   require service providers to comply
                                           Governmental Affairs Bureau, Reference                  except with regard to the reporting and               with paragraph (h)(2)(ii) of this section.
                                           Information Center, shall send a copy of                certification requirements in paragraph                  (4) The information on the website
                                           this Report and Order, including the                    (i) of this section. Service providers that           must be updated within 30 days of any
                                           Final Regulatory Flexibility Analysis, to               obtain handsets only from                             relevant changes, and any website pages
                                           the Chief Counsel for Advocacy of the                   manufacturers that offer two or fewer                 containing information so updated must
                                           SBA.                                                    digital wireless handset models in an air             indicate the day on which the update
                                                                                                   interface in the United States are                    occurred.
                                           List of Subjects in 47 CFR Part 20                      likewise exempt from the requirements                    (5) Service providers must maintain
                                             Communications common carriers,                       of this section other than paragraph (i)              internal records including the ratings, if
                                           Communications equipment, Radio.                        of this section in connection with that               applicable, of all hearing aid-compatible
                                           Federal Communications Commission.                      air interface.                                        and non-hearing aid-compatible models
                                           Katura Jackson,                                         *       *    *     *     *                            no longer offered (if the calendar
                                           Federal Register Liaison, Office of the
                                                                                                      (h) Website and record retention                   month/year that model was last offered
                                           Secretary.                                              requirements—(1) Each manufacturer                    is within 24 months of the current
                                                                                                   and service provider that operates a                  calendar month/year and was last
                                           Final Rules                                             publicly-accessible website must make                 offered in January 2018 or later); for
                                             For the reasons set forth in the                      available on its website a list of all                models no longer offered (if the calendar
                                           preamble, part 20 of title 47 of the Code               hearing aid-compatible models                         month/year that model was last offered
                                           of Federal Regulations is amended as                    currently offered, the ratings of those               is within 24 months of the current
                                           follows:                                                models, and an explanation of the rating              calendar month/year), the calendar
                                                                                                   system. Each service provider must also               months and years each hearing aid-
                                           PART 20—COMMERCIAL MOBILE                               specify on its website, based on the                  compatible and non-hearing aid-
                                           RADIO SERVICES                                          levels of functionality and rating that               compatible model was first and last
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                                                                                                   the service provider has defined, the                 offered; and the marketing model name/
                                           ■ 1. The authority citation for part 20                 level that each hearing aid-compatible                number(s) and FCC ID number of each
                                           continues to read as follows:                           model falls under, as well as an                      hearing aid-compatible and non-hearing
                                             Authority: 47 U.S.C. 151, 152(a), 154(i),             explanation of how the functionality of               aid-compatible model no longer offered
                                           157, 160, 201, 214, 222, 251(e) 301, 302, 303,          the handsets varies at the different                  (if the calendar month/year that model
                                           303(b), 303(r), 307, 307(a), 309, 309(j)(3), 316,       levels. Each service provider must also               was last offered is within 24 months of


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                                           63106             Federal Register / Vol. 83, No. 235 / Friday, December 7, 2018 / Rules and Regulations

                                           the current calendar month/year and                     compliance began and (if applicable)                  Counsel; telephone: 202–493–1342;
                                           was last offered in January 2018 or                     ended with respect to each requirement.               email: Elizabeth.Gross@dot.gov.
                                           later).                                                   (4) Format. The Wireless                            SUPPLEMENTARY INFORMATION: On August
                                              (i) Reporting and certification                      Telecommunications Bureau is                          12, 2016, FRA published a final rule
                                           requirements—(1) Reporting and                          delegated authority to approve or                     requiring commuter and intercity
                                           certification dates. Manufacturers shall                prescribe formats and methods for                     passenger railroads to develop and
                                           submit reports on efforts toward                        submission of the reports and                         implement an SSP to improve the safety
                                           compliance with the requirements of                     certifications required by this section.              of their operations. See 81 FR 53850. On
                                           this section on an annual basis on July                 Any format that the Bureau may                        February 10, 2017, FRA stayed the SSP
                                           15. Service providers shall submit                      approve or prescribe shall be made                    final rule’s requirements until March 21,
                                           certifications on their compliance with                 available on the Bureau’s website.                    2017, consistent with the new
                                           the requirements of this section by                     *     *      *     *     *                            Administration’s guidance issued
                                           January 15 of each year. Information in                   (m) Compliance date. Paragraphs (e),                January 20, 2017, intended to provide
                                           each report and certification must be                   (h), and (i) of this section contain new              the Administration an adequate
                                           up-to-date as of the last day of the                    or modified information-collection and                opportunity to review new and pending
                                           calendar month preceding the due date                   recordkeeping requirements adopted in                 regulations. See 82 FR 10443 (Feb. 13,
                                           of each report and certification.                       FCC 18–167. Compliance with these                     2017). To provide additional time for
                                           *       *     *     *    *                              information-collection and                            that review, FRA extended the stay until
                                              (3) Content of service provider                      recordkeeping requirements will not be                May 22, 2017, June 5, 2017, December
                                           certifications. Certifications filed by                 required until after approval by the                  4, 2017, and then December 4, 2018. See
                                           service providers must include:                         Office of Management and Budget. The                  82 FR 14476 (Mar. 21, 2017); 82 FR
                                              (i) The name of the signing executive                Commission will publish a document in                 23150 (May 22, 2017); 82 FR 26359
                                           and contact information;                                the Federal Register announcing that                  (June 7, 2017); and 82 FR 56744 (Nov.
                                              (ii) The company(ies) covered by the                 compliance date and revising this                     30, 2017).1 In that November 2017
                                           certification;                                          paragraph accordingly.                                document, FRA stated that the stays of
                                              (iii) The FCC Registration Number                    [FR Doc. 2018–26037 Filed 12–6–18; 8:45 am]           the rule’s requirements did not affect
                                           (FRN);                                                  BILLING CODE 6712–01–P
                                                                                                                                                         the SSP final rule’s information
                                              (iv) If the service provider is subject                                                                    protection provisions in 49 CFR
                                           to paragraph (h) of this section, the                                                                         270.105, which took effect on August
                                           website address of the page(s)                                                                                14, 2017, for information a railroad
                                                                                                   DEPARTMENT OF TRANSPORTATION
                                           containing the required information                                                                           compiles or collects after that date
                                           regarding handset models;                               Federal Railroad Administration                       solely for SSP purposes.
                                              (v) The percentage of handsets offered                                                                        FRA’s review included petitions for
                                           that are hearing aid-compatible                         49 CFR Part 270                                       reconsideration of the SSP final rule
                                           (providers will derive this percentage by                                                                     (Petitions). Various rail labor
                                           determining the number of hearing aid-                  [Docket No. FRA–2011–0060, Notice No. 9]              organizations (Labor Organizations)
                                           compatible handsets offered across all                  RIN 2130–AC79                                         filed a single joint petition.2 State and
                                           air interfaces during the year divided by                                                                     local transportation departments and
                                           the total number of handsets offered                    System Safety Program                                 authorities (States) filed the three other
                                           during the year); and                                                                                         petitions, one of which was a joint
                                              (vi) The following language:                         AGENCY:  Federal Railroad                             petition (State Joint Petition).3 The State
                                                                                                   Administration (FRA), Department of                   Joint Petition requested that FRA stay
                                              I am a knowledgeable executive [of                   Transportation (DOT).
                                           company x] regarding compliance with the                                                                      the SSP final rule, and NCDOT
                                           Federal Communications Commission’s                     ACTION: Final rule; stay of regulations.              specifically requested that FRA stay the
                                           wireless hearing aid compatibility                                                                            rule while FRA was considering the
                                           requirements at a wireless service provider             SUMMARY:    On August 12, 2016, FRA
                                           covered by those requirements.                          published a final rule requiring                        1 FRA notes it inadvertently published two

                                              I certify that the provider was [(in full            commuter and intercity passenger                      notifications in the Federal Register identified as
                                           compliance/not in full compliance)] [choose             railroads to develop and implement a                  Notice No. 6 for this docket. See 82 FR 23150 (May
                                                                                                                                                         22, 2017), Docket No. FRA–2011–0060–0043; and
                                           one] at all times during the applicable time            system safety program (SSP) to improve                82 FR 26359 (June 7, 2017), Docket No. FRA–2011–
                                           period with the Commission’s wireless                   the safety of their operations. FRA has               0060–0044. Before identifying the duplication, FRA
                                           hearing aid compatibility deployment                    stayed the SSP final rule’s requirements              published a subsequent Notice No. 7. See 82 FR
                                           benchmarks and all other relevant wireless              until December 4, 2018. FRA is issuing                56744 (Nov. 30, 2017), Docket No. FRA–2011–
                                           hearing aid compatibility requirements.                                                                       0060–0047. FRA is numbering this document as
                                              The company represents and warrants, and
                                                                                                   this final rule to extend that stay until             Notice No. 9, to reflect that it is actually the ninth
                                           I certify by this declaration under penalty of          September 4, 2019.                                    notification published for this docket.
                                                                                                                                                           2 The labor organizations that filed the joint
                                           perjury pursuant to 47 CFR 1.16 that the                DATES: Effective December 4, 2018, the
                                                                                                                                                         petition are: The American Train Dispatchers
                                           above certification is consistent with 47 CFR           stay of 49 CFR part 270 is extended                   Association (ATDA), Brotherhood of Locomotive
                                           1.17, which requires truthful and accurate              until September 4, 2019.                              Engineers and Trainmen (BLET), Brotherhood of
                                           statements to the Commission. The company                                                                     Maintenance of Way Employes Division (BMWED),
                                                                                                   ADDRESSES: Docket: For access to the
                                           also acknowledges that false statements and                                                                   the Brotherhood of Railroad Signalmen (BRS),
                                           misrepresentations to the Commission are                docket to read background documents                   Brotherhood Railway Carmen Division (TCU/IAM),
                                           punishable under Title 18 of the U.S. Code              or comments received, go to http://                   and Transport Workers Union of America (TWU).
                                           and may subject it to enforcement action                www.regulations.gov and follow the                      3 The Capitol Corridor Joint Powers Authority
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                                           pursuant to Sections 501 and 503 of the Act.            online instructions for accessing the                 (CCJPA), Indiana Department of Transportation
                                                                                                                                                         (INDOT), Northern New England Passenger Rail
                                             (vii) If the company selected that it                 docket.                                               Authority (NNEPRA), and San Joaquin Joint Powers
                                           was not in full compliance, an                          FOR FURTHER INFORMATION CONTACT:                      Authority (SJJPA) filed a joint petition (Joint
                                                                                                                                                         Petition). The North Carolina Department of
                                           explanation of which wireless hearing                   Elizabeth A. Gross, Attorney, U.S.                    Transportation (NCDOT) and State of Vermont
                                           aid compatibility requirements it was                   Department of Transportation, Federal                 Agency of Transportations (VTrans) each filed
                                           not in compliance with, when the non-                   Railroad Administration, Office of Chief              separate petitions.



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Document Created: 2018-12-07 01:52:55
Document Modified: 2018-12-07 01:52:55
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionRules and Regulations
ActionFinal rule.
DatesEffective Date: January 7, 2019.
ContactWeiren Wang, Wireless Telecommunications Bureau, (202) 418-7275, email [email protected], and Michael Rowan, Wireless Telecommunications Bureau, (202) 418-1883, email [email protected]
FR Citation83 FR 63098 
CFR AssociatedCommunications Common Carriers; Communications Equipment and Radio

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