83 FR 9023 - Agency Information Collection Activities; E-Government Website Customer Satisfaction Surveys (Formerly American Customer Satisfaction Index (ACSI) E-Government Website Customer Satisfaction Surveys)

DEPARTMENT OF THE INTERIOR

Federal Register Volume 83, Issue 42 (March 2, 2018)

Page Range		9023-9025
FR Document		2018-04215

In accordance with the Paperwork Reduction Act of 1995, we, the Federal Consulting Group are proposing to renew an information collection.

Federal Register, Volume 83 Issue 42 (Friday, March 2, 2018)

[Federal Register Volume 83, Number 42 (Friday, March 2, 2018)]
[Notices]
[Pages 9023-9025]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-04215]


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DEPARTMENT OF THE INTERIOR

[18XD4523WT_DS64950000_DWT000000.000000_DP.64920, OMB Control Number 
1090-0008]


Agency Information Collection Activities; E-Government Website 
Customer Satisfaction Surveys (Formerly American Customer Satisfaction 
Index (ACSI) E-Government Website Customer Satisfaction Surveys)

AGENCY: Office of the Secretary, Office of Strategic Employee and 
Organization Development, Federal Consulting Group, Interior.

ACTION: Notice of information collection; request for comment.

-----------------------------------------------------------------------

[[Page 9024]]

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, we, 
the Federal Consulting Group are proposing to renew an information 
collection.

DATES: Interested persons are invited to submit comments on or before 
May 1, 2018.

ADDRESSES: Send your written comments by facsimile to (202) 395-5806 or 
email ([email protected]) to the Office of Information and 
Regulatory Affairs, Office of Management and Budget, Attention: Desk 
Office for the Department of the Interior (1090-0008). Also, please 
send a copy of your comments to Federal Consulting Group, Attention: 
Lucy Adams, 1849 C St. NW, MS 4344, Washington, DC 20240-0001, or by 
facsimile to (202) 513-5184, or via email to [email protected]. 
Individuals providing comments should reference Customer Satisfaction 
Surveys (OMB ID: 1090-0008).

FOR FURTHER INFORMATION CONTACT: To request additional information or 
copies of the form(s) and instructions, please write to the Federal 
Consulting Group, Attention: Lucy Adams, 1849 C St. NW, MS4344, 
Washington, DC 20240-0001 or call (202) 513-7679. You may also review 
the information collection request online at http://www.reginfo.gov/public/do/PRAMain.

SUPPLEMENTARY INFORMATION: In accordance with the Paperwork Reduction 
Act of 1995, we provide the general public and other Federal agencies 
with an opportunity to comment on new, proposed, revised, and 
continuing collections of information. This helps us assess the impact 
of our information collection requirements and minimize the public's 
reporting burden. It also helps the public understand our information 
collection requirements and provide the requested data in the desired 
format.
    We are soliciting comments on the proposed ICR that is described 
below. We are especially interested in public comment addressing the 
following issues: (1) Is the collection necessary to the proper 
functions of the Federal Consulting Group; (2) will this information be 
processed and used in a timely manner; (3) is the estimate of burden 
accurate; (4) how might the Federal Consulting Group enhance the 
quality, utility, and clarity of the information to be collected; and 
(5) how might the Federal Consulting Group minimize the burden of this 
collection on the respondents, including through the use of information 
technology.
    Comments that you submit in response to this notice are a matter of 
public record. We will include or summarize each comment in our request 
to OMB to approve this ICR. Before including your address, phone 
number, email address, or other personal identifying information in 
your comment, you should be aware that your entire comment--including 
your personal identifying information--may be made publicly available 
at any time. While you can ask us in your comment to withhold your 
personal identifying information from public review, we cannot 
guarantee that we will be able to do so.
    Abstract: The Office of Management and Budget regulation at 5 CFR 
1320, which implements the provisions of the Paperwork Reduction Act of 
1995 (Pub. L. 104-13), require that interested members of the public 
and affected agencies have an opportunity to comment on information 
collection and recordkeeping activities [see 5 CFR 1320.8(d)]. The 
Office of Strategic Employee and Organization Development, Federal 
Consulting Group has submitted a request to Office of Management and 
Budget to renew its approval of this collection of information for 
three years.
    This information collection activity provides a means to 
consistently assess, benchmark, and improve customer satisfaction with 
Federal government agency websites within the Executive Branch. The 
Federal Consulting Group of the Department of the Interior serves as 
the executive agent for this methodology and has partnered with ForeSee 
to offer this assessment to federal agencies.
    ForeSee is a leader in customer satisfaction and customer 
experience management on the web and related media. Its methodology 
(Customer Experience Analytics or CXA) is a derivative of one of the 
most respected, credible, and well known measures of customer 
satisfaction in the country, the American Customer Satisfaction Index 
(ACSI). The ForeSee CXA methodology combines survey data and a patented 
econometric model to precisely measure the customer satisfaction of 
website users, identify specific areas for improvement, and determine 
the impact of those improvements on customer satisfaction and future 
customer behaviors.
    The ForeSee CXA is the only cross-agency methodology for obtaining 
comparable measures of customer satisfaction with Federal Government 
websites. The ultimate purpose of ForeSee CXA is to help improve the 
quality of goods and services available to American citizens, including 
those from the Federal government.
    The E-Government website Customer Satisfaction Surveys will be 
completed subject to the Privacy Act of 1974, Public Law 93-579, 
December 31, 1974 (5 U.S.C. 522a). The agency information collection 
will be used solely for the purpose of the survey. The contractor will 
not be authorized to release any agency information upon completion of 
the survey without first obtaining permission from the Federal 
Consulting Group and the participating agency. In no case shall any new 
system of records containing privacy information be developed by the 
Federal Consulting Group, participating agencies, or the contractor 
collecting the data. In addition, participating Federal agencies may 
only provide information used to randomly selected respondents from 
among established systems of records provided for such routine uses.
    Further, the information will enable Federal agencies to determine 
customer satisfaction metrics with discrimination capability across 
variables. Thus, this information collection will assist Federal 
agencies in making the best use of resources in a targeted manner to 
improve service to the public.
    This survey asks no questions of a sensitive nature, such as sexual 
behavior and attitudes, religious beliefs, or other matters that are 
commonly considered private.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it is operating under 
a currently valid Office of Management and Budget control number. The 
Office of Management and Budget control number for this collection is 
1090-0008. The control number will be displayed on the surveys used. 
For expeditious administration of the surveys, the expiration date will 
not be displayed on the individual instruments. Response to the surveys 
is voluntary.
    Title of Collection: American Customer Satisfaction Index (ACSI) E-
Government website Customer Satisfaction Surveys.
    OMB Control Number: 1090-0008.
    Form Number: None.
    Type of Review: Extension of a currently approved collection.
    Respondents/Affected Public: Individuals, Business, and State, 
Local, or Tribal Governments who have visited Federal Government 
websites.
    Total Estimated Number of Annual Respondents: Participation by 
Federal agencies will vary as new websites are added or deleted. 
However, based on our experience from the previous three-year approval 
period, the number of surveys has been very consistent with

[[Page 9025]]

little change and estimate for the next three years are as follows:
    Average Expected Annual Number of Customer Satisfaction Surveys: 
250 with 5,000 respondents per survey.
    Total Estimated Number of Annual Responses: 1,250,000.
    Estimated Completion Time per Response: 2.5 minutes.
    Total Estimated Number of Annual Burden Hours: 52,083.
    Respondent's Obligation: Voluntary.
    Frequency of Collection: Once per survey.
    Total Estimated Annual Nonhour Burden Cost: None.
    An agency may not conduct or sponsor and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number.
    The authority for this action is the Paperwork Reduction Act of 
1995 (44 U.S.C. 3501 et seq.).

Jessica Reed,
Director, Federal Consulting Group.
[FR Doc. 2018-04215 Filed 3-1-18; 8:45 am]
 BILLING CODE 4334-63-P

Federal Register / Vol. 83, No. 42 / Friday, March 2, 2018 / Notices 9023

information be processed and used in a (ACSI). This national indicator is Title of Collection: American
timely manner; (3) is the estimate of developed for different economic Customer Satisfaction Index (ACSI)
burden accurate; (4) how might the sectors each quarter, which are then Government Customer Satisfaction
Federal Consulting Group enhance the published in The Wall Street Journal. Surveys.
quality, utility, and clarity of the The ACSI was introduced in 1994 by OMB Control Number: 1090–0007.
information to be collected; and (5) how Professor Claes Fornell under the Form Number: None.
might the Federal Consulting Group auspices of the University of Michigan, Type of Review: Extension of a
minimize the burden of this collection the American Society for Quality (ASQ), currently approved collection.
on the respondents, including through and the CFI Group. The ACSI monitors Respondents/Affected Public:
the use of information technology. and benchmarks customer satisfaction Individuals, Business, and State, Local,
Comments that you submit in across more than 200 companies and or Tribal Governments who have
response to this notice are a matter of many U.S. Federal agencies. utilized Federal Government services.
public record. We will include or The ACSI is the only cross-agency Total Estimated Number of Annual
summarize each comment in our request methodology for obtaining comparable Respondents: Participation by Federal
to OMB to approve this ICR. Before measures of customer satisfaction with agencies in the ACSI is expected to vary
including your address, phone number, Federal government programs and/or as new customer segment measures are
email address, or other personal services. Along with other economic added or deleted. However, based on
identifying information in your objectives—such as employment and historical records, projected average
comment, you should be aware that growth—the quality of outputs (goods estimates for the next three years are as
your entire comment—including your and services) is a part of measuring follows:
personal identifying information—may living standards. The ACSI’s ultimate Average Expected Annual Number of
be made publicly available at any time. purpose is to help improve the quality Customer Satisfaction Surveys: 100 with
While you can ask us in your comment of goods and services available to 800 respondents per survey.
to withhold your personal identifying American citizens. Total Estimated Number of Annual
information from public review, we ACSI surveys conducted by the Responses: 80,000.
cannot guarantee that we will be able to Federal Consulting Group are subject to Estimated Completion Time per
do so. the Privacy Act of 1974, Public Law 93– Response: 12 minutes.
Abstract: The Office of Management 579, December 31, 1974 (5 U.S.C. 552a). Total Estimated Number of Annual
and Budget regulation at 5 CFR 1320, The agency information collection is an Burden Hours: 16,000.
which implement provisions of the integral part of conducting an ACSI Respondent’s Obligation: Voluntary.
Paperwork Reduction Act of 1995 (Pub. survey. The contractor will not be Frequency of Collection: Once per
L. 104–13), require that interested authorized to release any agency survey.
members of the public and affected information upon completion of the
Total Estimated Annual Nonhour
agencies have an opportunity to survey without first obtaining
Burden Cost: None.
comment on information collection and permission from the Federal Consulting
An agency may not conduct or
recordkeeping activities [see 5 CFR Group and the participating agency. In
sponsor and a person is not required to
1320.8(d)]. The Office of Strategic no case shall any new system of records
respond to a collection of information
Employee and Organization containing privacy information be
unless it displays a currently valid OMB
Development, Federal Consulting Group developed by the Federal Consulting
control number.
has submitted a request to the Office of Group, participating agencies, or the
The authority for this action is the
Management and Budget to renew its contractor collecting the data. In
Paperwork Reduction Act of 1995 (44
approval of this collection of addition, participating Federal agencies
information for three years. may only provide information used to U.S.C. 3501 et seq).
The proposed renewal of this randomly select respondents from Jessica Reed,
information collection activity provides among established systems of records Director, Federal Consulting Group.
a means to consistently assess, provided for such routine uses. [FR Doc. 2018–04216 Filed 3–1–18; 8:45 am]
benchmark, and improve customer Further, the information will enable BILLING CODE 4334–63–P
satisfaction with Federal government Federal agencies to determine customer
agency programs and/or services within satisfaction metrics with discrimination
the Executive Branch. The Federal capability across variables. Thus, this DEPARTMENT OF THE INTERIOR
Consulting Group of the Department of information collection will assist
the Interior serves as the executive agent Federal agencies in making the best use [18XD4523WT_DS64950000_
for this methodology and has partnered of resources in a targeted manner to DWT000000.000000_DP.64920, OMB Control
with the Claes Fornell International improve service to the public. Number 1090–0008]
Group (CFI Group) and the American This survey asks no questions of a
Customer Satisfaction Index (ACSI) to sensitive nature, such as sexual Agency Information Collection
offer the ACSI to Federal government behavior and attitudes, religious beliefs, Activities; E-Government Website
agencies. or other matters that are commonly Customer Satisfaction Surveys
The CFI Group, a leader in customer considered private. (Formerly American Customer
satisfaction and customer experience An agency may not conduct or Satisfaction Index (ACSI) E-
management, offers a comprehensive sponsor, and a person is not required to Government Website Customer
model that quantifies the effects of respond to, a collection of information Satisfaction Surveys)
daltland on DSKBBV9HB2PROD with NOTICES

quality improvements on citizen unless it is operating under a currently AGENCY: Office of the Secretary, Office
satisfaction. The CFI Group has valid OMB control number. The Office of Strategic Employee and Organization
developed the methodology and of Management and Budget control Development, Federal Consulting
licenses it to the American Customer number for this collection is 1090–0007. Group, Interior.
Satisfaction Index, an independent The control number will be displayed
ACTION: Notice of information collection;
organization which produces the on the surveys used. Response to the
request for comment.
American Customer Satisfaction Index surveys is voluntary.

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9024 Federal Register / Vol. 83, No. 42 / Friday, March 2, 2018 / Notices

SUMMARY: In accordance with the public record. We will include or The E-Government website Customer
Paperwork Reduction Act of 1995, we, summarize each comment in our request Satisfaction Surveys will be completed
the Federal Consulting Group are to OMB to approve this ICR. Before subject to the Privacy Act of 1974,
proposing to renew an information including your address, phone number, Public Law 93–579, December 31, 1974
collection. email address, or other personal (5 U.S.C. 522a). The agency information
DATES: Interested persons are invited to identifying information in your collection will be used solely for the
submit comments on or before May 1, comment, you should be aware that purpose of the survey. The contractor
2018. your entire comment—including your will not be authorized to release any
personal identifying information—may agency information upon completion of
ADDRESSES: Send your written be made publicly available at any time. the survey without first obtaining
comments by facsimile to (202) 395– While you can ask us in your comment permission from the Federal Consulting
5806 or email (OIRA_Submission@ to withhold your personal identifying Group and the participating agency. In
omb.eop.gov) to the Office of information from public review, we no case shall any new system of records
Information and Regulatory Affairs, cannot guarantee that we will be able to containing privacy information be
Office of Management and Budget, do so. developed by the Federal Consulting
Attention: Desk Office for the Abstract: The Office of Management Group, participating agencies, or the
Department of the Interior (1090–0008). and Budget regulation at 5 CFR 1320, contractor collecting the data. In
Also, please send a copy of your which implements the provisions of the addition, participating Federal agencies
comments to Federal Consulting Group, Paperwork Reduction Act of 1995 (Pub. may only provide information used to
Attention: Lucy Adams, 1849 C St. NW, L. 104–13), require that interested randomly selected respondents from
MS 4344, Washington, DC 20240–0001, members of the public and affected among established systems of records
or by facsimile to (202) 513–5184, or via agencies have an opportunity to provided for such routine uses.
email to luciana_adams@ios.doi.gov. comment on information collection and
Individuals providing comments should Further, the information will enable
recordkeeping activities [see 5 CFR Federal agencies to determine customer
reference Customer Satisfaction Surveys 1320.8(d)]. The Office of Strategic
(OMB ID: 1090–0008). satisfaction metrics with discrimination
Employee and Organization capability across variables. Thus, this
FOR FURTHER INFORMATION CONTACT: To Development, Federal Consulting Group information collection will assist
request additional information or copies has submitted a request to Office of Federal agencies in making the best use
of the form(s) and instructions, please Management and Budget to renew its of resources in a targeted manner to
write to the Federal Consulting Group, approval of this collection of improve service to the public.
Attention: Lucy Adams, 1849 C St. NW, information for three years.
MS4344, Washington, DC 20240–0001 This survey asks no questions of a
This information collection activity
or call (202) 513–7679. You may also sensitive nature, such as sexual
provides a means to consistently assess,
review the information collection behavior and attitudes, religious beliefs,
benchmark, and improve customer
request online at http:// or other matters that are commonly
satisfaction with Federal government
www.reginfo.gov/public/do/PRAMain. considered private.
agency websites within the Executive
Branch. The Federal Consulting Group An agency may not conduct or
SUPPLEMENTARY INFORMATION: In
of the Department of the Interior serves sponsor, and a person is not required to
accordance with the Paperwork
as the executive agent for this respond to, a collection of information
Reduction Act of 1995, we provide the
methodology and has partnered with unless it is operating under a currently
general public and other Federal
ForeSee to offer this assessment to valid Office of Management and Budget
agencies with an opportunity to
comment on new, proposed, revised, federal agencies. control number. The Office of
and continuing collections of ForeSee is a leader in customer Management and Budget control
information. This helps us assess the satisfaction and customer experience number for this collection is 1090–0008.
impact of our information collection management on the web and related The control number will be displayed
requirements and minimize the public’s media. Its methodology (Customer on the surveys used. For expeditious
reporting burden. It also helps the Experience Analytics or CXA) is a administration of the surveys, the
public understand our information derivative of one of the most respected, expiration date will not be displayed on
collection requirements and provide the credible, and well known measures of the individual instruments. Response to
requested data in the desired format. customer satisfaction in the country, the the surveys is voluntary.
We are soliciting comments on the American Customer Satisfaction Index Title of Collection: American
proposed ICR that is described below. (ACSI). The ForeSee CXA methodology Customer Satisfaction Index (ACSI) E-
We are especially interested in public combines survey data and a patented Government website Customer
comment addressing the following econometric model to precisely measure Satisfaction Surveys.
issues: (1) Is the collection necessary to the customer satisfaction of website OMB Control Number: 1090–0008.
the proper functions of the Federal users, identify specific areas for Form Number: None.
Consulting Group; (2) will this improvement, and determine the impact Type of Review: Extension of a
information be processed and used in a of those improvements on customer currently approved collection.
timely manner; (3) is the estimate of satisfaction and future customer Respondents/Affected Public:
burden accurate; (4) how might the behaviors. Individuals, Business, and State, Local,
Federal Consulting Group enhance the The ForeSee CXA is the only cross- or Tribal Governments who have visited
quality, utility, and clarity of the agency methodology for obtaining Federal Government websites.
daltland on DSKBBV9HB2PROD with NOTICES

information to be collected; and (5) how comparable measures of customer Total Estimated Number of Annual
might the Federal Consulting Group satisfaction with Federal Government Respondents: Participation by Federal
minimize the burden of this collection websites. The ultimate purpose of agencies will vary as new websites are
on the respondents, including through ForeSee CXA is to help improve the added or deleted. However, based on
the use of information technology. quality of goods and services available our experience from the previous three-
Comments that you submit in to American citizens, including those year approval period, the number of
response to this notice are a matter of from the Federal government. surveys has been very consistent with

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Federal Register / Vol. 83, No. 42 / Friday, March 2, 2018 / Notices 9025

little change and estimate for the next by mail to the U.S. Department of the to withhold your personal identifying
three years are as follows: Interior, Bureau of Land Management, information from public review, we
Average Expected Annual Number of 1849 C Street NW, Room 2134LM, cannot guarantee that we will be able to
Customer Satisfaction Surveys: 250 with Washington, DC 20240, Attention: Jean do so.
5,000 respondents per survey. Sonneman; by email to jesonnem@ Abstract: This information collection
Total Estimated Number of Annual blm.gov. Please reference OMB Control pertains to onshore oil and gas
Responses: 1,250,000. Number 1004–0162 in the subject line of geophysical exploration on Federal
Estimated Completion Time per your comments. lands. Surface-disturbing activities
Response: 2.5 minutes. FOR FURTHER INFORMATION CONTACT: To associated with such exploration
Total Estimated Number of Annual request additional information about generally are regulated by the Bureau of
Burden Hours: 52,083. this ICR, contact Jennifer Spencer by Land Management (BLM) or by the U.S.
Respondent’s Obligation: Voluntary. email at j35spenc@blm.gov, or by Forest Service (FS), depending on
Frequency of Collection: Once per telephone at 202–912–7146. which agency manages the surface
survey. estate. This information collection
SUPPLEMENTARY INFORMATION: In
Total Estimated Annual Nonhour request also includes permits for oil and
Burden Cost: None. accordance with the Paperwork
Reduction Act of 1995, we provide the gas geophysical exploration on Federal
An agency may not conduct or lands other than those managed by the
sponsor and a person is not required to general public and other Federal
agencies with an opportunity to BLM or the Forest Service when an
respond to a collection of information agency of the Department of Defense
unless it displays a currently valid OMB comment on new, proposed, revised,
and continuing collections of refers an application for exploration to
control number. the BLM (see 43 CFR 3153.1); or when
The authority for this action is the information. This helps us assess the
impact of our information collection an application for exploration involves
Paperwork Reduction Act of 1995 (44 a project that would cross lands
U.S.C. 3501 et seq.). requirements and minimize the public’s
reporting burden. It also helps the managed by the Bureau of Reclamation.
Jessica Reed, public understand our information The BLM and FS need the information
Director, Federal Consulting Group. collection requirements and provide the in order to manage surface operations
[FR Doc. 2018–04215 Filed 3–1–18; 8:45 am] requested data in the desired format. that are under their respective
We are soliciting comments on the jurisdictions.
BILLING CODE 4334–63–P
proposed ICR that is described below. Title of Collection: Onshore Oil and
We are especially interested in public Gas Geophysical Exploration.
DEPARTMENT OF THE INTERIOR comment addressing the following OMB Control Number: 1004–0162.
issues: (1) Is the collection necessary to Form Numbers: BLM Forms 3150–4
Bureau of Land Management the proper functions of the BLM; (2) will and 3150–5; FS Forms 2800–16 and
this information be processed and used 2800–16a.
[LLWO310000.L13100000.PP0000.18X; OMB
Control Number 1004–0162] in a timely manner; (3) is the estimate Type of Review: Revision of a
of burden accurate; (4) how might the currently approved collection.
Agency Information Collection BLM enhance the quality, utility, and Respondents/Affected Public: Those
Activities; Onshore Oil and Gas clarity of the information to be who wish to participate in the
Geophysical Exploration collected; and (5) how might the BLM evaluation, development, and
minimize the burden of this collection utilization of oil and gas resources for
AGENCY: Bureau of Land Management, mineral potential.
on the respondents, including through
Interior. Total Estimated Number of Annual
the use of information technology.
ACTION: Notice of information collection; Comments that you submit in Respondents: 23.
request for comment. response to this notice are a matter of Total Estimated Number of Annual
public record. We will include or Responses: 23.
SUMMARY: In accordance with the
summarize each comment in our request Estimated Completion Time per
Paperwork Reduction Act of 1995, we,
to OMB to approve this ICR. Before Response: Varies from 20 minutes to 1
the Bureau of Land Management (BLM),
including your address, phone number, hour, depending on activity.
are proposing to renew an information
email address, or other personal Total Estimated Number of Annual
collection with revisions.
identifying information in your Burden Hours: 17.67.
DATES: Interested persons are invited to Respondent’s Obligation: Required to
comment, you should be aware that
submit comments on or before May 1, your entire comment—including your obtain or retain a benefit.
2018. personal identifying information—may Frequency of Collection: On occasion.
ADDRESSES: Send your comments on be made publicly available at any time. Total Estimated Annual Nonhour
this information collection request (ICR) While you can ask us in your comment Burden Cost: $25.

Total hours
Time per
Type of response Number of responses (column B ×
response column C)

A. B. C. D.
daltland on DSKBBV9HB2PROD with NOTICES

Notice of Intent and Request to Conduct Geophysical Exploration Oper- 13 (10 to BLM and 3 to FS) ..... 1 hour ........... 13
ations/Outside Alaska.
43 CFR 3151.1
BLM Form 3150–4/FS Form 2800–16

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Document Created: 2018-03-01 23:56:16
Document Modified: 2018-03-01 23:56:16

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice of information collection; request for comment.
Dates		Interested persons are invited to submit comments on or before May 1, 2018.
Contact		To request additional information or copies of the form(s) and instructions, please write to the Federal Consulting Group, Attention: Lucy Adams, 1849 C St. NW, MS4344, Washington, DC 20240-0001 or call (202) 513-7679. You may also review the information collection request online at http://www.reginfo.gov/ public/do/PRAMain.
FR Citation		83 FR 9023