83_FR_9619 83 FR 9575 - Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

83 FR 9575 - Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF TRANSPORTATION
Office of the Secretary

Federal Register Volume 83, Issue 44 (March 6, 2018)

Page Range9575-9576
FR Document2018-04504

In accordance with the Paperwork Reduction Act of 1995, the Department of Transportation's (DOT) Office of the Secretary (OST) announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for its review and approval and invites public comment. Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers' needs, the Department of Transportation (DOT) seeks to obtain OMB approval of a generic clearance to collect feedback on our service delivery.

Federal Register, Volume 83 Issue 44 (Tuesday, March 6, 2018)
[Federal Register Volume 83, Number 44 (Tuesday, March 6, 2018)]
[Notices]
[Pages 9575-9576]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-04504]


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DEPARTMENT OF TRANSPORTATION

Office of the Secretary

[Docket No. DOT-OST-2018-0031]


Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery

AGENCY: Office of the Secretary (OST), Department of Transportation 
(DOT).

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, the 
Department of Transportation's (DOT) Office of the Secretary (OST) 
announces its plan to submit the Information Collection Request (ICR) 
described below to the Office of Management and Budget (OMB) for its 
review and approval and invites public comment. Executive Order 12862 
directs Federal agencies to provide service to the public that matches 
or exceeds the best service available in the private sector. In order 
to work continuously to ensure that our programs are effective and meet 
our customers' needs, the Department of Transportation (DOT) seeks to 
obtain OMB approval of a generic clearance to collect feedback on our 
service delivery.

DATES: Comments on this notice must be received by May 7, 2018.

ADDRESSES: Your comments should be identified by Docket No. DOT-OST-
2018-0031 and may be submitted through one of the following methods:
     Federal eRulemaking Portal: http://www.regulations.gov 
Follow the online instructions for submitting comments.
     Fax: 1-202-493-2251.
     Mail or Hand Delivery: Docket Management Facility, U.S. 
Department of Transportation, 1200 New Jersey Avenue SE, West Building, 
Room W12-140, Washington, DC 20590, between 9 a.m. and 5 p.m., Monday 
through Friday, except on Federal holidays.
    All written comments will be available for public inspection on 
Regulations.gov.

FOR FURTHER INFORMATION CONTACT: Habib Azarsina, Office of the Chief 
Information Officer, Office of the Secretary, U.S. Department of 
Transportation, 1200 New Jersey Avenue SE, Washington, DC, 20590, 202-
366-1965 (Voice), 202-366-7870 (Fax), or [email protected].

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Department's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insight into customer or stakeholder perceptions, opinions, experiences 
and expectations, provide an early warning of issues with service, or 
focus attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Department of Transportation and its

[[Page 9576]]

customers and stakeholders. It will also allow feedback to contribute 
directly to the improvement of program management. Feedback or 
information collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population.
    The Department will submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary.
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government.
     The collections are noncontroversial and do not raise 
issues of concern to other Federal agencies.
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future.
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained.
     Information gathered is intended to be used only 
internally for general service improvement and program management 
purposes and is not intended for release outside of the Department (if 
released, the Department must indicate the qualitative nature of the 
information).
    This type of generic clearance for qualitative information will not 
be used for quantitative information collections that are designed to 
yield reliably actionable results, such as monitoring trends over time 
or documenting program performance. Such data uses require more 
rigorous designs that address: The target population to which 
generalizations will be made, the sampling frame, the sample design 
(including stratification and clustering), the precision requirements 
or power calculations that justify the proposed sample size, the 
expected response rate, methods for assessing potential nonresponse 
bias, the protocols for data collection, and any testing procedures 
that were or will be undertaken prior to fielding the study. Depending 
on the degree of influence the results are likely to have, such 
collections may still be eligible for submission for other generic 
mechanisms that are designed to yield quantitative results.
    Type of Review: New.
    Affected Public: Individuals and households, businesses and 
organizations, State, Local or Tribal Governments.
    Estimated Number of Respondents: 6,000.
    Estimated Annual Responses: 2,000.
    Estimated Annual Burden Hours: 2,000 hours.
    Frequency: One-time requirement.

    Issued in Washington, DC, on February 27, 2018.
Habib Azarsina,
OST Privacy & PRA Officer, Office of the Chief Information Officer.
[FR Doc. 2018-04504 Filed 3-5-18; 8:45 am]
 BILLING CODE 4910-9X-P



                                                                               Federal Register / Vol. 83, No. 44 / Tuesday, March 6, 2018 / Notices                                             9575

                                                4431 or by email at cheryl.whetsel@                       • Require safety features on in-line                below to the Office of Management and
                                                dot.gov.                                                inspection tool launchers and receivers.              Budget (OMB) for its review and
                                                SUPPLEMENTARY INFORMATION:
                                                                                                          • Add certain types of roadways to                  approval and invites public comment.
                                                                                                        the definition of ‘‘identified sites’’                Executive Order 12862 directs Federal
                                                I. Meeting Details and Agenda                           (NTSB P–14–1).                                        agencies to provide service to the public
                                                   The GPAC will be considering the                       • Address grandfathered pipe and                    that matches or exceeds the best service
                                                proposed rule titled, ‘‘Safety of Gas                   pipe with inadequate records.                         available in the private sector. In order
                                                Transmission and Gathering Pipelines,’’                   The GPAC meeting agenda will                        to work continuously to ensure that our
                                                which was published in the Federal                      include a discussion and votes on the                 programs are effective and meet our
                                                Register on April 8, 2016, (81 FR 20722)                following topics as time permits:                     customers’ needs, the Department of
                                                                                                          • Issues not finalized during the                   Transportation (DOT) seeks to obtain
                                                and on the associated regulatory
                                                                                                        March 2, 2018, meeting.                               OMB approval of a generic clearance to
                                                analysis. In the proposed rule, PHMSA
                                                                                                          • MAOP Reconfirmation.                              collect feedback on our service delivery.
                                                proposed the following changes to Part                    • Repair Criteria.
                                                192:                                                                                                          DATES: Comments on this notice must be
                                                                                                          • Miscellaneous Issues and
                                                   • Require periodic assessments of                    Definitions.
                                                                                                                                                              received by May 7, 2018.
                                                pipelines in locations where persons are                  In addition, PHMSA will use this                    ADDRESSES: Your comments should be
                                                expected to be at risk that are not                     meeting to discuss the strategy for                   identified by Docket No. DOT–OST–
                                                already covered under the integrity                     addressing the issues relative to gas                 2018–0031 and may be submitted
                                                management (IM) program                                 gathering pipelines in the proposed                   through one of the following methods:
                                                requirements.                                           rule.                                                   • Federal eRulemaking Portal: http://
                                                   • Modify the repair criteria, both                                                                         www.regulations.gov Follow the online
                                                inside and outside of high consequence                  II. Committee Background                              instructions for submitting comments.
                                                areas.                                                     The GPAC is a statutorily mandated                   • Fax: 1–202–493–2251.
                                                   • Require inspections of pipelines in                advisory committee that advises                         • Mail or Hand Delivery: Docket
                                                areas affected by extreme weather, man-                 PHMSA on proposed gas pipeline safety                 Management Facility, U.S. Department
                                                made and natural disasters, and other                   standards and their associated risk                   of Transportation, 1200 New Jersey
                                                similar events.                                         assessments. The committee is                         Avenue SE, West Building, Room W12–
                                                   • Provide additional specificity for                 established in accordance with the                    140, Washington, DC 20590, between 9
                                                in-line inspections, including explicit                 Federal Advisory Committee Act (5                     a.m. and 5 p.m., Monday through
                                                requirements to account for uncertainty                 U.S.C. App. 2, as amended) and 49                     Friday, except on Federal holidays.
                                                of reported inspection data when                                                                                All written comments will be
                                                                                                        U.S.C. 60115. The committee consists of
                                                evaluating in-line inspection data to                                                                         available for public inspection on
                                                                                                        15 members with membership evenly
                                                identify anomalies.                                                                                           Regulations.gov.
                                                                                                        divided among federal and state
                                                   • Expand integrity assessment                        governments, the regulated industry,                  FOR FURTHER INFORMATION CONTACT:
                                                methods to explicitly address guided                    and the general public. The committee                 Habib Azarsina, Office of the Chief
                                                wave ultrasonic inspection and                          advises PHMSA on the technical                        Information Officer, Office of the
                                                excavation with direct in-situ                          feasibility, reasonableness, cost-                    Secretary, U.S. Department of
                                                examination.                                            effectiveness, and practicability of each             Transportation, 1200 New Jersey
                                                   • Provide clearer functional                         proposed pipeline safety standard.                    Avenue SE, Washington, DC, 20590,
                                                requirements for conducting risk                                                                              202–366–1965 (Voice), 202–366–7870
                                                                                                          Issued in Washington, DC, on March 1,
                                                assessments for IM, including                           2018, under authority delegated in 49 CFR
                                                                                                                                                              (Fax), or habib.azarsina@dot.gov.
                                                addressing seismic risks.                               1.97.                                                 SUPPLEMENTARY INFORMATION:
                                                   • Expand the mandatory data                          Alan K. Mayberry,                                       Title: Generic Clearance for the
                                                collection and integration requirements                                                                       Collection of Qualitative Feedback on
                                                                                                        Associate Administrator for Pipeline Safety.
                                                for IM, including data validation and                                                                         Agency Service Delivery.
                                                                                                        [FR Doc. 2018–04520 Filed 3–5–18; 8:45 am]              Abstract: The information collection
                                                seismicity.
                                                   • Add requirements to address                        BILLING CODE 4910–60–P                                activity will garner qualitative customer
                                                management of change.                                                                                         and stakeholder feedback in an efficient,
                                                   • Repeal the use of API                                                                                    timely manner, in accordance with the
                                                Recommended Practice 80 for gathering                   DEPARTMENT OF TRANSPORTATION                          Department’s commitment to improving
                                                lines.                                                  Office of the Secretary                               service delivery. By qualitative feedback
                                                   • Apply Type B requirements along                                                                          we mean information that provides
                                                with emergency requirements to newly                    [Docket No. DOT–OST–2018–0031]                        useful insights on perceptions and
                                                regulated greater than 8-inch Type A                                                                          opinions, but are not statistical surveys
                                                gathering lines in Class 1 locations                    Generic Clearance for the Collection of               that yield quantitative results that can
                                                (GAO Recommendation 14–667).                            Qualitative Feedback on Agency                        be generalized to the population of
                                                   • Extend the reporting requirements                  Service Delivery                                      study. This feedback will provide
                                                to all gathering lines.                                 AGENCY: Office of the Secretary (OST),                insight into customer or stakeholder
                                                   • Expand requirements for corrosion                  Department of Transportation (DOT).                   perceptions, opinions, experiences and
                                                protection to specify additional post-                  ACTION: Notice and request for                        expectations, provide an early warning
                                                construction quality checks, and                                                                              of issues with service, or focus attention
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                                                                                                        comments.
                                                periodic operational and maintenance                                                                          on areas where communication, training
                                                checks to address coating integrity,                    SUMMARY:    In accordance with the                    or changes in operations might improve
                                                cathodic protection, and gas quality                    Paperwork Reduction Act of 1995, the                  delivery of products or services. These
                                                monitoring.                                             Department of Transportation’s (DOT)                  collections will allow for ongoing,
                                                   • Require operators to report                        Office of the Secretary (OST) announces               collaborative and actionable
                                                maximum allowable operating pressure                    its plan to submit the Information                    communications between the
                                                exceedances.                                            Collection Request (ICR) described                    Department of Transportation and its


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                                                9576                           Federal Register / Vol. 83, No. 44 / Tuesday, March 6, 2018 / Notices

                                                customers and stakeholders. It will also                  Estimated Number of Respondents:                      Dated: February 28, 2018.
                                                allow feedback to contribute directly to                6,000.                                                John Lipold,
                                                the improvement of program                                Estimated Annual Responses: 2,000.                  ETAAC Designated Federal Official.
                                                management. Feedback or information                       Estimated Annual Burden Hours:                      [FR Doc. 2018–04452 Filed 3–5–18; 8:45 am]
                                                collected under this generic clearance                  2,000 hours.                                          BILLING CODE 4830–01–P
                                                will provide useful information, but it                   Frequency: One-time requirement.
                                                will not yield data that can be                           Issued in Washington, DC, on February 27,
                                                generalized to the overall population.                  2018.                                                 DEPARTMENT OF THE TREASURY
                                                   The Department will submit a                         Habib Azarsina,
                                                collection for approval under this                                                                            Internal Revenue Service
                                                                                                        OST Privacy & PRA Officer, Office of the
                                                generic clearance if it meets the                       Chief Information Officer.
                                                following conditions:                                                                                         Proposed Collection; Comment
                                                                                                        [FR Doc. 2018–04504 Filed 3–5–18; 8:45 am]
                                                   • The collections are voluntary.                                                                           Request for Regulation Project
                                                   • The collections are low-burden for                 BILLING CODE 4910–9X–P
                                                                                                                                                              AGENCY: Internal Revenue Service (IRS),
                                                respondents (based on considerations of                                                                       Treasury.
                                                total burden hours, total number of
                                                                                                        DEPARTMENT OF TREASURY                                ACTION: Notice and request for
                                                respondents, or burden-hours per
                                                respondent) and are low-cost for both                                                                         comments.
                                                the respondents and the Federal                         Internal Revenue Service
                                                                                                                                                              SUMMARY:    The Internal Revenue Service,
                                                Government.                                             Electronic Tax Administration                         as part of its continuing effort to reduce
                                                   • The collections are                                                                                      paperwork and respondent burden,
                                                                                                        Advisory Committee (ETAAC)
                                                noncontroversial and do not raise issues                                                                      invites the general public and other
                                                of concern to other Federal agencies.                   AGENCY: Internal Revenue Service,                     Federal agencies to take this
                                                   • Any collection is targeted to the                  Department of Treasury.                               opportunity to comment on proposed
                                                solicitation of opinions from                           ACTION: Notice.                                       and/or continuing information
                                                respondents who have experience with                                                                          collections, as required by the
                                                the program or may have experience                      SUMMARY:  The charter for the Electronic              Paperwork Reduction Act of 1995. The
                                                with the program in the near future.                    Tax Administration Advisory                           IRS is soliciting comments concerning
                                                   • Personally identifiable information                Committee (ETAAC) was renewed on                      guidance necessary to facilitate business
                                                (PII) is collected only to the extent                   February 27, 2018, in accordance with                 electronic filing under section 1561,
                                                necessary and is not retained.                          the Federal Advisory Committee Act                    guidance necessary to facilitate business
                                                   • Information gathered is intended to                (FACA).                                               electronic filing and reduction,
                                                be used only internally for general
                                                                                                        FOR FURTHER INFORMATION CONTACT:                      guidance necessary to facilitate business
                                                service improvement and program
                                                                                                        Michael Deneroff at (202) 317–6851, or                election filing; finalization of controlled
                                                management purposes and is not
                                                                                                        send an email to publicliaison@irs.gov.               group qualification rules, and
                                                intended for release outside of the
                                                                                                        SUPPLEMENTARY INFORMATION: Notice is                  limitations on the importation of net
                                                Department (if released, the Department
                                                                                                        hereby given that the charter for the                 built-in Losses.
                                                must indicate the qualitative nature of
                                                the information).                                       Electronic Tax Administration Advisory                DATES: Written comments should be
                                                   This type of generic clearance for                   Committee (ETAAC) was renewed on                      received on or before May 7, 2018 to be
                                                qualitative information will not be used                February 27, 2018, in accordance with                 assured of consideration.
                                                for quantitative information collections                the Federal Advisory Committee Act                    ADDRESSES: Direct all written comments
                                                that are designed to yield reliably                     (FACA), 5 U.S.C., App. 2.                             to Laurie Brimmer, Internal Revenue
                                                actionable results, such as monitoring                     The establishment and operation of                 Service, Room 6526, 1111 Constitution
                                                trends over time or documenting                         the Electronic Tax Administration                     Avenue NW, Washington, DC 20224.
                                                program performance. Such data uses                     Advisory Committee (ETAAC) is                         FOR FURTHER INFORMATION CONTACT:
                                                require more rigorous designs that                      required by the Internal Revenue                      Requests for additional information or
                                                address: The target population to which                 Service (IRS) Restructuring and Reform                copies of the regulation should be
                                                generalizations will be made, the                       Act of 1998 (RRA 98), Title II, Section               directed to Sara Covington, (202) 317–
                                                sampling frame, the sample design                       2001(b)(2).                                           6038, Internal Revenue Service, Room
                                                (including stratification and clustering),                 The purpose of the ETAAC is to                     6526, 1111 Constitution Avenue NW,
                                                the precision requirements or power                     provide continued input into the                      Washington, DC 20224, or through the
                                                calculations that justify the proposed                  development and implementation of the                 internet at Sara.L.Covington@irs.gov.
                                                sample size, the expected response rate,                IRS organizational strategy for electronic            SUPPLEMENTARY INFORMATION:
                                                methods for assessing potential                         tax administration. The ETAAC will                      Title: T.D. 9304—Guidance Necessary
                                                nonresponse bias, the protocols for data                provide an organized public forum for                 to Facilitate Business Electronic Filing
                                                collection, and any testing procedures                  discussion of electronic tax                          Under Section 1561, T.D. 9329—
                                                that were or will be undertaken prior to                administration issues such as                         Guidance Necessary to Facilitate
                                                fielding the study. Depending on the                    prevention of identity theft and refund               Business Electronic Filing and Burden
                                                degree of influence the results are likely              fraud in support of the overriding goal               Reduction, T.D. 9451—Guidance
                                                to have, such collections may still be                  that paperless filing should be the                   Necessary to Facilitate Business
                                                                                                        preferred and most convenient method
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                                                eligible for submission for other generic                                                                     Election Filing; Finalization of
                                                mechanisms that are designed to yield                   of filing tax and information returns.                Controlled Group Qualification Rules
                                                quantitative results.                                   The ETAAC members will convey the                     and T.D. 9759—Limitations on the
                                                   Type of Review: New.                                 public’s perceptions of IRS electronic                Importation of Net Built-In Losses.
                                                   Affected Public: Individuals and                     tax administration activities, offer                    OMB Number: 1545–2019.
                                                households, businesses and                              constructive observations about current                 Regulation Project Numbers: TD 9304
                                                organizations, State, Local or Tribal                   or proposed policies, programs and                    (REG–161919–05), TD 9329
                                                Governments.                                            procedures, and suggest improvements.                 (REG134317–05), TD 9451 (REG–


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Document Created: 2018-11-01 08:49:34
Document Modified: 2018-11-01 08:49:34
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice and request for comments.
DatesComments on this notice must be received by May 7, 2018.
ContactHabib Azarsina, Office of the Chief Information Officer, Office of the Secretary, U.S. Department of Transportation, 1200 New Jersey Avenue SE, Washington, DC, 20590, 202- 366-1965 (Voice), 202-366-7870 (Fax), or [email protected]
FR Citation83 FR 9575 

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