Agency Information Collection Activities; Submission for OMB Review; Comment Request; Renewal Without Change of the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
The Department of the Treasury will submit the following information collection requests to the Office of Management and Budget (OMB) for review and clearance in accordance with...
Departmental Offices, U.S. Department of the Treasury.
ACTION:
Notice of Information Collection; request for comment.
SUMMARY:
The Department of the Treasury will submit the following information collection requests to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995, on or after the date of publication of this notice. The public is invited to submit comments on these requests.
DATES:
Comments should be received on or before November 30, 2026 to be assured of consideration.
ADDRESSES:
Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to
www.reginfo.gov/public/do/PRAMain.
Find this particular information collection by selecting “Currently under 30-day Review—Open for Public Comments” or by using the search function.
FOR FURTHER INFORMATION CONTACT:
Copies of the submissions may be obtained from Spencer W. Clark by emailing
PRA@treasury.gov,
calling (202) 927-5331, or viewing the entire information collection request at
www.reginfo.gov.
SUPPLEMENTARY INFORMATION:
Financial Crimes Enforcement Network (FinCEN)
Title:
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.
OMB Control Number:
1506-0062.
Type of Review:
Extension without change of a currently approved collection.
Description:
FinCEN is issuing this notice to renew the OMB control number associated with its collection of public feedback with respect to timeliness, appropriateness, accuracy of information provided by FinCEN; courtesy and efficiency in service delivery; and resolution of service delivery issues. Responses will help FinCEN assess, maintain, and improve the quality of service offered to the public. Without this collection, FinCEN would have less information from customers and stakeholders to evaluate service quality and identify opportunities for improvement.
Form:
Not applicable.
Affected Public:
Business or other for-profit institutions; non-profit institutions; and certain Federal, state, and local law enforcement and regulatory agencies.
On July 29, 2026, FinCEN published a notice and request for comments regarding the renewal of the OMB control number associated with its collection of public feedback with respect to timeliness, appropriateness, accuracy of information provided by FinCEN; courtesy and efficiency in service delivery; and resolution of
( printed page 68231)
service delivery issues.[1]
Following publication of that notice, FinCEN identified an additional survey that, when deployed, would also be covered under this control number. FinCEN is therefore revising its estimated number of expected respondents and burden hours upward from the original notice by approximately 28 respondents and six burden hours per year, on average, or a total of 84 respondents and 18 hours over the full three-year period covered by this notice.
Estimated Average Number of Potential Respondents:
39,755.[2]
Estimated Average Number of Expected Respondents Annually:
5,245.[3]
Estimated Average Number of Expected Responses Annually:
5,245.[4]
Frequency of Response:
As required, though generally once per year, per survey.
Estimated Average Total Annual Reporting Burden:
1,502.[5]
Estimated Total Three-Year Reporting Burden:
4,507 hours.[6]
1.
See
FinCEN, Agency Information Collection Activities: Proposed Renewal; Comment Request; Renewal without Change of the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 91 FR 47915 (Jul. 29, 2026).
2.
FinCEN anticipates it will send an average of approximately 39,755 survey invitations to businesses or other for-profit institutions; non-profit institutions; and certain Federal, state, and local law enforcement and regulatory agencies each year over the three-year period requested for approval under this OMB control number. The estimated number of potential respondents is based on a conservative assessment of the total number of surveys expected to be sent as informed by historical survey activity. From 2023 to 2025, FinCEN distributed approximately 119,265 survey invitations, averaging approximately 39,755 survey invitations annually. Because some institutions may receive multiple invitations within a given year, the number of survey invitations may not represent the number of unique entities solicited, but rather reflects an upper-bound value of the expected number of potential respondents.
3.
In the three years of survey administration between 2023 and 2025, FinCEN received approximately 15,734 completed surveys, averaging approximately 5,245 completed surveys annually. The estimated number of future respondents is based on a conservative assessment of historical response rates. Because some institutions may have completed multiple invitations within a given year, the number of completed surveys modestly exceeds the number of unique institutions that participated in the activities.
4.
FinCEN anticipates sending surveys to approximately 39,755 respondents annually. Based on survey results from 2023 to 2025, FinCEN estimates receiving 5,245 responses annually. Over the three-year period requested for approval of this OMB control number, this equates to an estimated 15,734 responses.
5.
FinCEN anticipates the respective surveys covered by this control number would require an average of eight to 27 minutes to complete, or an approximate average of 17.19 minutes, as weighted by the distribution of responses received by survey type in the three-year period between 2023 and 2025. Given an estimated 5,245 expected responses each year, FinCEN conservatively estimates a respondent burden of approximate 1,502 hours annually (17.19 minutes per response × 5,245 responses, converted to hours).
6.
Over the three-year period requested for approval of this OMB control number, the total respondent burden is estimated at approximately 4,507 hours (1,502 hours annually × 3 years).
Use this for formal legal and research references to the published document.
91 FR 68230
Web Citation
Suggested Web Citation
Use this when citing the archival web version of the document.
“Agency Information Collection Activities; Submission for OMB Review; Comment Request; Renewal Without Change of the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery,” thefederalregister.org (October 29, 2026), https://thefederalregister.org/documents/2026-22101/agency-information-collection-activities-submission-for-omb-review-comment-request-renewal-without-change-of-the-generic.
www.reginfo.gov/public/do/PRAMain
44 U.S.C. 3501